The Gym Group Liverpool Central
Information about The Gym Group Liverpool Central
Opening hours
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Our comment from FitFit UK about The Gym Group Liverpool Central:
The Gym Group Liverpool Central is a dynamic fitness center located in the heart of Liverpool. It offers a wide range of modern equipment and facilities, ensuring that all members can find what they need for their workout routines. Here are some highlights from user reviews:
- Spotless Cleanliness: Many users praised the gym's cleanliness and the effort of the staff, particularly Mary, who ensures that everything is kept tidy.
- Friendly and Supportive Staff: The staff members, including personal trainers like Jude and John, are frequently mentioned for being attentive, welcoming, and motivating.
- Variety of Equipment: The gym is well-equipped with a great variety of machines and free weights, making it suitable for various fitness levels.
- Convenient Location: Being centrally located makes it an accessible choice for city dwellers or anyone visiting the area.
- A Positive Atmosphere: The environment is described as friendly and inclusive, where users feel comfortable and encouraged to work out.
However, some members noted areas for improvement. Complaints included:
- Busy at Peak Times: The gym can become crowded during peak hours, which may affect the experience when trying to use specific equipment.
- Entrance Experience: Some users expressed concerns about the cleanliness and safety around the entrance area.
- Air Conditioning: A few reviews mentioned the lack of air conditioning as an issue, especially during busy periods.
Overall, The Gym Group Liverpool Central presents a solid option for those seeking a clean, well-equipped gym with a supportive community.
Services, Machines and Guided Classes
The Gym Group Liverpool Central: Opinions
Negative experience: Entrance next to a homeless den... No cleaning station provided anymore, and there used to be a few, so sweaty people have no way of cleaning the equipment after use. Many people addicted to smartphones even in the gym, hogging equipment, way to go.
Hi, hope you are well. Robust cleaning regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We encourage members to bring in a sweat towel to use after they have used a piece of equipment. Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero. We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines.
Positive experience: The entrance is a little bit messey but the gym is good
Negative experience: No AC. Way too hot, too overcrowded at every single time of the day, the homeless people sat outside is off putting, personal trainers are outright rude and look for a reason to get annoyed at you. One man came off really aggressive. Safe to say I won’t be returning, joke of a gym.
We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Liverpool Central is made aware of your thoughts.
Fantastic experience: Equipment is always in working order unlike some other gyms and staff are approachable. It can get very busy during peak times so I go early in the morning when it's not as bad. The only downside is the odd poser in the mirror which there's always one in every gym
Positive experience: One of the nicer The Gyms I've been to. It was quiet on the Saturday morning I was there but looked like there was plenty of space to work out. I just wish the plates weren't in such a chaotic mess.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Great training session with Jay, v patient and professional and felt I trained to my limits! Thank you
Positive experience: Affordable, brilliant within the city centre, simple and does the job.
Hi there, thank you for your feedback.
Fantastic experience: Really the most beautiful gym I've ever been to I recommend that those who live here and want to be enrolled in the gym should be enrolled in this gym.
Positive experience: Great cardio equipment. No natural light completely changes the feel of the space. Odd vibe. Lockers & changing rooms aren't together.
Hi there, thank you for your feedback.
Fantastic experience: I had personal training with Cameron and he was the best! He was very supportive and considerate about my fears and helped me push my limits. I had a great time!
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Negative experience: Gym itself is decent, very often too busy. Staff are decent as well. But most of the times I go the customers are the weirdest gym goers I’ve ever met, they frequently approach me 5 minutes into my set claiming they are on the machine, while there isn’t even anything left there. This has happened 4 times on my last 2 visits, some of the people on the juice seem to think they can bully the others off the equipment, when I’ve questioned them they’ve all just said, yeah I went to the toilet or I was stood over there… I don’t think you can reserve machines for over 5 minutes without you even being there, unless I’m mistaken? Maybe if you take steroids you’re allowed to do this…
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Negative experience: Pros: Decent size with nice natural light. Cons: Entrance smells like a urinal, is a homeless breeding ground so prepare to catch a nice fresh whiff of whatever they’re smoking out of tin foil before you enter, let alone if they decide to enter the lobby of the gym. Rammed to the gills 90% of the time, if you want to use anything other than the 200 treadmills and cross trainers they have then good luck. Free weights quickly becomes a mess as putting back weights is loosely enforced and therefore becomes scouring the floor for what weights you want.
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Jude’s classes are amazing
Negative experience: New gym, not impressed!! Sadly, the entrance was disgusting, not very inviting. The yanga machine wasn't cleaned and flavours misisng, paying form something not really available seems conter productive, will probably cancel membership. The was lack of air con and no music, noticed a member of staff, Ella walking around with headphones in, maybe if she removed themc ould here absolute silence in the gym. Overall not to worse or the best, needs improving.
Thanks so much for your feedback, Josh Howard. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Negative experience: The entrance had homeless people outside and inside, which was a bit off putting considering it's a public gym and staff didn't seem to care. The overall gym was nice except for the lack of air con being switched kn and no music in the front part fo the gym. Trying to work out in silence is a bit pointless and demotivating. The facilities were dirty and mess from people's belongings, probably not the best looks loke there's no cleaner and again staff didn't care. The equipment was all over the place, but managed to squeeze in a work out. Overall could be so much better if attention to detail was paid.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Gym Group central is brilliant gym, always clean and tidy, the personal trainers are lovely and welcoming, always smiling!
Fantastic experience: Absolutely amazing gym, all the employees and pts make you feel so welcome and are so friendly especially Jude. It’s always kept up to an unbelievable standard and couldn’t imagine going to another gym in liverpool
Fantastic experience: Best personal trainers: Jude Hodges and Liam Shaw amazing motivators! Always love coming in because of this community
Fantastic experience: i love coming here. The place is so nice, music’s good and the staff is welcoming, supportive and funny
Fantastic experience: Love the gym, good space, good people The price makes it even better Can’t fault it
Positive experience: It’s a good gym. There is everything you need. The staff are very kind . Just ask and they’ll help you. They smile even if there is no sun . I like this gym. I don't give 5 stars, because I would give it a few more machines. But for 90 percent of people, that's enough
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: The best gym in the city centre. Been coming here for years. Mike and the team always make you feel welcome and never an issue
Fantastic experience: Great gym! Always very clean & a nice environment. The staff are very friendly and engaging
Fantastic experience: It's such an amazing gym I used to go around 1 year. Clear place, organised items and kind staff. Really recommend it
Fantastic experience: Ella was lovely, so kind and helpful. Great gym!
Fantastic experience: Best gym in liverpool!! Tonnes of kit, staff are lovely!
Fantastic experience: Been training with The gym group for more than a year…. Super supportive staffs and well maintenance… I got PT Liam … I lost 25kg with this training session…. will recommend
Fantastic experience: A very spacious and easily accessible gym with friendly staff who are always more than happy to help.
Fantastic experience: Absolutely love this gym, the atmosphere is perfect, the managers and staff are always there if you have any questions or need any advice they are there always. I've been going this gym for the past 3 year and I wouldn't go to any other
Fantastic experience: Great gym. Always full of dudes, which is a bit of a downer, but still enjoy myself here! And shout out to Danielle for being super helpful as a PT and a staff member. Great vibes from here
Fantastic experience: Danielle is phenomenal!! Really helpful and super friendly. Would recommend her as a PT!
Fantastic experience: I started going to the gym group (Liverpool - Clayton Square) in 2023. It’s a fantastic gym, all the trainers who work there are amazing and really helped me become more confident going to the gym because I was extremely nervous when I first started. The classes are a really good introduction to different exercises and machines so ideal for beginners or people looking to mix up their routines. The gym is like a second home to me now and I wouldn’t consider changing to any other location.
Fantastic experience: Good environment to be and great members of staff. Very responsive
Fantastic experience: I have made the most amazing friends In this gym, the staff are amazing and are so attentive. The most amazing PTs are in this gym!!! Literally all of them
Fantastic experience: Been going here for the last 18 months or so, staff are boss! Get on with everyone and met some belter people in there, always have a laugh! Seeing others progress in so many different ways is the best thing!
Fantastic experience: Well equipped gym, and never too busy. Special shout-out to the staff as they are always so nice and chatty, and help whenever you need xx
Fantastic experience: Trainers are very friendly and the gym has quality machines
Fantastic experience: Well equipped. Boss staff. Clean and safe. And its 24hrs what more do you need
Fantastic experience: Been coming here for over a year now and love it. Its always a nice environment, always clean and the staff are amazing. Always there to help and check in on how you're doing. The personal training sessions are amazing as well. Seeing more progress now then I ever had! 10/10 recommend!
Fantastic experience: The staff are so friendly, special mention to the small lady with brown hair she said my progress was amazing and pushed me to carry on. The gym is very clean and it's very welcoming. Would definitely recommend.
Fantastic experience: the best gym, with the nicest staff! always say hello and are super smiley x
Fantastic experience: Best gym about! All the staff, Ella, Jude , Mike Liam and John are amazing pts all around! Couldn’t ask for a better atmosphere and support in here! Such an amazing place to be and train
Fantastic experience: I'm coming to this gym for nearly 5 years,amazing people ,treatment and nice equipment .
Positive experience: Filled my bottle with the yanga water only to find mould floating around in it, I guess the dispenser machine doesn't get cleaned very often. And walked in just as a member of cleaning staff was trying to argue with a customer and being escorted away by one of the gym staff. Really not the vibe I want from a gym especially as a newcomer. Think I'll switch back to great homer street instead much better vibe.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Liverpool Central is made aware of your thoughts.
Fantastic experience: Everyone of the staff is friendly and helpful, but I’d like thank three people for their help, Mickle, Jerry, and someone who her nephew name is callum Thanks a lot guys You were like my eyes
Fantastic experience: Great spot for a workout. Clean facilities, all the equipment works. All good
Fantastic experience: Great gym. Lots of space, excellent equipment and always clean. Staff are great too (John especially who’s been really helpful). Highly recommend.
Fantastic experience: Been training here since 2018, and the environment is super friendly. Mike, John and the staff are super helpful and make the place good vibes to train. Would recommend if you’re deciding on a gym in Liverpool city centre
Fantastic experience: For me, the best gym. Been coming for years, first at L1, now central and I wouldn't change. For the price, I'd say all in all it's the best gym and I've used them all. Managers are good, all staff lovely, equipment good, all easy on 1 floor. It's a nice vibe in Gym group central. There's no negativeness or judginess like in some gyms, so it's a really nice community. There's also people come of all ages and sizes and abilities too which i like a lot. If you're just starting out, it's a safe nice place with lovely people who will help if you ask so don't be shy!
Fantastic experience: This establishment epitomises excellence within the fitness domain. The gym boasts an atmosphere characterised by professionalism and efficacy, further elevated by the exceptional staff. Notably, John, the assistant manager, has consistently provided invaluable assistance and warm hospitality, readily offering guidance whenever sought. Additionally, PT Cam's commendable expertise and unwavering encouragement have propelled my training endeavors, instilling within me a newfound determination to surpass personal fitness boundaries. Regards Abi
Fantastic experience: The manager let me borrow some chalk when I had forgotten mine. Trained here for years and really enjoy this gym
Fantastic experience: The gym is amazing. I love coming here it really makes my day. The staff are great much better then pure gym down the road.
Fantastic experience: Plenty equipment, helpful friendly staff
Positive experience: OK gym get few idiots who think there rambo because they have lifted a few weights.
Hi there, thank you for your feedback.
Fantastic experience: A friendly person and always willing to guide towards memberships and in gym support.
Fantastic experience: Great gym with decent equipment, staff are really friendly and always there when needed, would highly recommend!
Fantastic experience: Mike is the best trainer ever and a legend he is helpful and kind! Well innnnnn boy - best trainer ever make us enjoy the gym!
Fantastic experience: I attend regular PT sessions with Jude and my experience so far has been outstanding. The support, motivation and challenges i’ve been given have been life changing and have enabled me to better myself. Would highly recommend this gym. Excellent facilities and amazing staff
Fantastic experience: Good staff, good equipment, proper welcoming
Fantastic experience: Great gym. The assistant manager John is a great guy!
Fantastic experience: Nice and clean gym & boss staff!
Fantastic experience: Class gym staff are lovely
Fantastic experience: I love this gym, it's very inclusive, has such a good variety of equipment and the staff are class. Danni always says hello to me when she's in. Would recommend this gym to anyone.
Fantastic experience: Really friendly staff. Very helpful and overall very clean gym.
Fantastic experience: Lovely staff! Friendly atmosphere!!
Fantastic experience: Such a good gym!! Very spacious and has all the equipment you’d need. The PT’s and staff are all so lovely and will help you with anything you need. Everyone’s really welcoming and it’s not judgemental at all!
Fantastic experience: Lovely gym! So welcoming and always PTS there who are happy to help & make you feel really comfortable :) x
Fantastic experience: Lovely staff, very friendly, always happy to help or even just have a chat, great location, can’t fit a workout in around my schedule as it’s 24hours
Fantastic experience: Great gym. Friendly staff and plenty of equipment.
Fantastic experience: staff really helpful and supportive, lots of equiptment and mat space
Fantastic experience: Really nice gym , full of equipment, very accessible and the staff is lovely
Fantastic experience: Highly recommend The Gym Liverpool Central. Staff are amazing and the equipment is to a great standard. Mike and John couldn't be more helpful. Thanks guys
Fantastic experience: Great gym and friendly personal trainers always there to help.
Fantastic experience: Best gym in Liverpool! Think DUMBELLDORE must be chief wizard in there too coz there's no way I should look like this much of a god!!
Fantastic experience: Nice big gym with plenty of equipment and a friendly staff, also has showers
Fantastic experience: I started my day 1 of fitness at this place and am still on it and I had completed my 2years ! Best place and supportive staff !! ✨
Fantastic experience: The best gym, the best PTs, always clean & tidy. Jude and Liam deserve a shoutout
Fantastic experience: Boss gym, lovely Pts, especially Jude and Liam. So motivational even when we aren’t on sessions with them. Top classes, clean gym & always help available!
Fantastic experience: Great gym, will definitely visit again if I come to Liverpool.
Fantastic experience: Great gym, loads of space for free weights and strength training with lots of squat racks too. Makes a change from gyms that have 50 treadmills and like one squat rack.
Fantastic experience: I made friends .staff were brilliant.Mike . John. Matt two other guys & 3 beautiful female pt's. I wish I was still using this gym as I miss it & all these great people. Merry Christmas to you all.
Positive experience: Good gym. 5 stars once you get more snap hooks for the Cable machines. I count you need another 5, else some of the cables are useless because there are no hooks free.
Thanks so much for your feedback, Liam Pettit. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: This is a great facility. The central location is fantastic and easily accessble by bus or rail. The gym is very well equipped and the equipment seems to be looked after well, and generally everything is clean and tidy, which is great to see in a place this big and well used. The space in the top of Clayton Square is beautifully light and makes for a nice atmosphere to train. Staff are friendly and helpful. The gym can sometimes get quite busy - especially in the evenings during the univeristy term (understandably it is popular) - and very occasionally the music seems loud. I would not hesitate to recommend this to anyone looking for a well equipped gym in the city centre.
Fantastic experience: Fabulous gym staff friendly so spacious too.
Hi there, thank you for your feedback.
Fantastic experience: just randomly pop in for a day pass training, lots of free weight, racks and deadlift platforms, what else can you ask for in a commercial gym, definitely great for decent training and great for value, deserves a higher score.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Brilliant gym , Loads of equipment to use and lots of classes included in memberships. It’s open 24 hours so great for fitting in around work . Always staff on hand if you were to need them . Also the gym is spotlessly clean . From locker rooms and showers to the gym itself . Always a domestic lady (Mary) ensuring gym is kept clean . Brilliant !
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Very spacious with lots of room to manoeuvre, with lots of different equipment to shake up your routine. A younger crowd on a fashion walk. And yes even managed to squeeze in some kpop moves. Overall great staff, unbievable prices, lots of equipment and sociable neighbours. And room for a laughhhh.
Positive experience: Always a good atmosphere. Friendly staff. The only let down is the female toilets. They’re always minty unless you go super early in the morning. Everything else is great otherwise.
Thanks so much for your feedback, Linzi. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Liverpool Central is made aware of your thoughts.
Fantastic experience: This gym is awesome has everything you need. I enjoy olympic lifting and the trainers especially khalil and his knowledge is worth it's weight in gold !
Fantastic experience: The gym is always clean and there's a great atmosphere there.
Fantastic experience: The gym staff are very helpful and welcoming. Positive atmosphere here at this gym - lovely people too :)
Fantastic experience: Amazing facilities with a great team of personal trainers always willing to help
Fantastic experience: Great variety of equipments, always clean and the staff is friendly.
Fantastic experience: I have been a member for quite a while now, and I love how all the staff are friendly and helpful. I have recently signed up for PT sessions with John Attrill. Best decision. The sessions are so organised, so well planned, but that’s not all: I have so much fun while working out with him! If I knew this was gonna be so great i would have signed up sooner! Can’t thank him enough!
Fantastic experience: Brand new equipment and a variety of options. Staff are very friendly and always helpful when you need them. Only place keeping me from going insane during uni.
Fantastic experience: Great gym, great staff especially John
Fantastic experience: nice gym and friendly staff!
Hi there, thank you for your feedback.
Fantastic experience: I have been coming this gym for a while now, and the atmosphere is lovely. The staff are fab, and lovely and friendly. It is always clean, or being cleaned. The range of equipment is also great! Definitely the most comfortable I have felt in a gym.
Hi there, thank you for your feedback.
Fantastic experience: Friendly staff, good equipment never usually to busy.
Hi there, thank you for your feedback.
Fantastic experience: Excellent place to achieve your goals. Staff our friendly team. very safe environment. Khalil is very friendly good-humoured person Excellent service.
Hi there, thank you for your feedback.
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