Information about PureGym London Bromley
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit UK about PureGym London Bromley:
Welcome to PureGym London Bromley, a spacious and modern facility offering an extensive range of equipment and classes tailored for all fitness levels. Our gym features:
- High-Quality Equipment: From cardio machines to free weights, our gym is well-equipped for both strength training and cardiovascular workouts.
- Variety of Classes: We offer diverse fitness classes led by enthusiastic instructors, such as Mo, Isaac, and John, that have received excellent feedback for their engaging sessions.
- 24/7 Access: Enjoy the convenience of working out at any time that suits you, making it easier to fit your fitness routine into a busy lifestyle.
- Clean and Friendly Environment: We strive to maintain cleanliness throughout the gym and are committed to providing a welcoming atmosphere for all our members.
While our facility has much to offer, we are aware of some areas needing improvement based on member feedback, including:
- Busy Environment: The gym can get crowded, especially during peak hours, which sometimes makes accessing equipment difficult.
- Maintenance Issues: A few machines have been reported as out of order, and we are actively working to address these concerns.
- Staff Availability: Members have noted a desire for more readily available staff support, particularly during busy times.
Overall, PureGym London Bromley is an ideal spot for those looking for a well-maintained gym with a positive community vibe. We welcome you to join us and experience the variety of options that cater to any fitness goal!
Services, Machines and Guided Classes
PureGym London Bromley: Opinions
Fantastic experience: Classes by Mo, Isaac, and John are always great. Highly recommend!
Hi Jordan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Strength Class Tuesday Mornings with Issac great class great music and more important great all body work out. Thank you I can see the changes already
Hi Kelly. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Fantastic experience: Brilliant class as alway Issac 110% amazing instructor.
Hi Amanda. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Great class, Isaac is an excellent instructor
Hi Javier. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Awesome LiFT class
Hi Jose. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: I enjoyed the class great work
Hi Adedosu. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Very spacious two floored gym. Also plenty of classes for all fitnes levels. Highly recommend Sevdana’s classes, she is amazing!
Hi Ludmila. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Went to PureGym Bromley on a day pass as I was visiting the area. I was impressed with the number of machines, the size of the gym, cleanliness and friendly staff. I'd go back there.
Hi C Dog. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Saturday GLC class is amazing! Really good music and instructor Kasimir is really motivating and has a great positive energy making the class fun
Hi Melissa. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Kas classes are the best
Hi Natalie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: This is a great gym with pretty much all the facilities you need. All of the PTs are lovely and always willing to chat if you have any questions. A special shoutout to Kas - his classes and teaching style are the perfect balance of hard & fun, as well as being a v friendly face around the gym! I’d definitely recommend trying out the classes - they are a great way to learn more about training different parts of the body and have a nice community vibe :)
Hi Olivia. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Great LIFT Class today with John! Working muscles in the arms legs and glutes. Highly recommend any of John's classes as always a thorough workout
Hi Diana. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Excellent classes
Hi Chris. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Rachael is absolutely fantastic! She is always bubbly, welcoming, and creates such a positive atmosphere in the gym. Her energy is contagious, and she makes everyone feel comfortable and motivated. Rachael is full of great advice and genuinely cares about helping you achieve your fitness goals. If you’re considering a PT session, I can’t recommend her enough—her expertise and encouragement will make all the difference!
Hi Alex. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Best PT sessions with Sevdana. Loves what she does. Same with the classes, always changes exercises, motivates and challenges to get stronger.
Hi Vaidute. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Took my money and kicked me out
Positive experience: Quite interesting
Hi Kolawole. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Great body tone with Rachel. Im feeling the burn !
Hi Jane. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: 2 floors, as I remember, of gym equipment, high standard of gym loot layout and appearance. Other than that pretty standard, as you'd expect gym. I would love to join as a member IF Indoor plants where introduced into the gym floor abundantly, placed in visible but not obstructive areas. Plants are scientifically proven to be beneficial to health and wellness in all circumstances, appealing to visuals and air quality. Automatic watering and plant lighting can make the plants maintenance free. The returns for puregym would be happier members and more new members and ultimately more money, (which I hope isn't the only priority). I'd prefer if there was more equipment for targeting more muscle groups simultaneously to as appose to equipment for targeting isolated muscle groups.
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Fantastic experience: I been taking Sevdana abs class for over two years and it’s an absolute knockout! Sevdana is an incredibly talented and motivating trainer. Her class was challenging but fun, and she was constantly encouraging us to push ourselves. By the end, I was feeling strong and accomplished. I highly recommend Sevdana’s class to anyone looking for an effective and enjoyable ab workout.
Hi Christopher. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Love Pure Gym Bromley. I particularly love Sevdana's classes. Her classes are varied, she's helpful, kind and you really feel like you've done a work out! Also her classes are busy and buzzy which I love.
Hi Lucie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: I have been coming here for 2 years and have absolutely loved it. My favourite classes are from Kas(Saturday) and Sevdana (Sunday). Lots of focus on strength training. Also a really good community of like minded people
Hi Aarthi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Would not recommend going to any of Sevdana’s classes at all - she is rude, unwelcoming, unfriendly, not helpful or supportive and will make you never want to go back to the gym. I did emailed the gym with more context but received no acknowledgment.
Hi Brooke. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated. Thanks, PureGym.
Negative experience: Lift always breaking down. It got to a point where they just didn't fix it for over 2yrs. So you are stuffed if you have mobility problems.
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager as they will be able to advise further. Thanks, PureGym.
Positive experience: Nice gym.
Hi Diana. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Fantastic experience: My go to gym if you’re looking for a fair price 24 hour gym, it’s only £6/7 extra per month and you can bring a friend 4 times per month which I think is a great deal if you’re trying to go to the gym with friends who go to different ones or don’t have a membership
Hi Samuel. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Lovely clean and tidy gym - immaculate. Good core training classes too!
Hi Monica. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Ok for the price
Fantastic experience: Crowded
Negative experience: Very awful/strange induction experience. Waited for 20 minutes at the location given. Nobody came. Eventually found a member of staff who kindly showed us how to use the vending machine(?!).
Fantastic experience: The gun is very clean with friendly and helpful hum staff members. All the necessary exercise equipments are there.
Hi Anushri. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: The first floor smells really bad, it smells like urine
Hi Aleix. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Negative experience: I go here because I’m a student and it’s cheap. But the roof upstairs has been leaking for months, there is mould in so many places. The other day I was on the abductor machine and a stream of water just started pouring from the ceiling by the cable machine - it then stank downstairs afterwards. It’s just not great!
Hi Nyona. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Positive experience: Firstly, thanks! To the trainer who was leading the spin class around 1.30 today - thank you for turning the sound down! I appreciate it. It seems that whatever Pure Gym I am in, the spin class is always held at mega decibals. It's painful and cuts across everyone else and I've never understood why it has to be so loud. But thank you for turning it down. Bromley is an okay Pure Gym. The cardio machine I use has been out of order for three months, so I have to use the treadmills instead.
Hi Joe. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Staff should undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info they can look into this. Thanks, PureGym
Positive experience: Smelly changing room Edit: improved after raising it
Hi Rinu. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Positive experience: I am loving all the classes. Kindly add zumba please. Also maintain stretch class on friday with Murat.
Hi Yeukai. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Time to open a female lifting area with a couple of machines for women only as there's enough space for that. I like the gym and while it's motivating to find some nice guys who are respectful and very sporty (which I admire and keep me motivated) some others are harassing women, either on the first floor where you get unwanted looks or even some taking pics of girls stretching! (I had to tell off an Asian guy the other day myself). The second floor is mostly monopolised by males yet we pay a full membership and deal with unwanted attention and particularly from specific backgrounds who are not fit to mix at gyms. Sorry, but not sorry, information boards about the topic aren't going to solve this issue I'm afraid. Get a female-only area. I feel even worse for younger girls who are trying to keep healthy yet are harassed and might not have the confidence to report it.
Hi Sara. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We have a zero-tolerance policy on any form of harassment or inappropriate behaviour and take any concerns of this nature seriously. We ask that any concerns are raised with the gym manager directly, or to [email protected]; a confidential means of alerting us to any behavioural concerns. We please ask that you get in touch with further details, to allow us to conduct a full investigation into this matter. Thanks, PureGym
Fantastic experience: this gym made ny blyfriend have huuuge wuadaceps mmmm well worth it!
Hi Rosie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: TL;DR: Carlos is a wonderful instructor, so check the classes! The gym is a good all-rounder, but I particularly like the classes. Did a Bodytone class with Carlos this Sunday, and he was very attentive and entertaining. He kept our energy up even with the toughest exercises, and he offered variations for those with limited mobility (I have a knee problem, and he was very resourceful with my options). We also ended the class with some great stretches, which makes me sure that his knowledge goes far beyond just doing the reps. He looked after all of us, beginning to end. Will defo be coming back next Sunday! If bodytone is not your thing, he also teaches Box fit.
Hi Ana. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Fantastic experience: Excellent gym. Enjoyed my intensive workout here.
Hi Paul. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Top ten
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Best gym in bromley. Slightly overcrowded
Hi Anton. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Best gym so far. Just missed sauna ;)
Hi Marzena. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: I love the gym, the equipment has perfected maintenance and they fix not working machines super quickly. The staff is nice and friendly and the people working out there are very respectful. I personally train with Mal and he's amazing!
Hi Flora. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Great space that is executed poorly. It’s dirty, lockers are broke and half running machines don’t work. It’s harder and harder to have a training routine here as nothing ever works or is available
Hi Jimmy. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym
Positive experience: New equipment has been put in so a great plus
Hi Daniel. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: I would like to see a boxing bag in the gym ?
Hi Jeffrey. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Would you be able to tell us the reason behind your comments and rating so we can better understand this? Thanks, PureGym
Positive experience: I am a member at PureGym London Bromley, and I can't praise this fitness facility enough. The equipment and amenities at this gym are top-notch. Whether you're a cardio enthusiast, a strength trainer, or someone who enjoys functional workouts, you'll find a wide array of equipment that's always well-maintained. I particularly appreciate the variety of classes offered. There's something for everyone, and the instructors are fantastic. The friendly and knowledgeable staff are always there to assist, offering guidance and support when needed. 24*7 operating hours are a real convenience, especially for those with busy schedules. No matter what time you prefer to work out. However, it's important to note that the gym tends to be crowded most of the time, which can sometimes be challenging, especially during peak hours.
Hi Kishan. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Not organised, no cycle parking
Hi Omar, thanks for taking the time to leave this rating, but I'm sorry to see it's three stars. We are always keen to receive feedback so we can improve our service. We'd love to talk to you in more detail. The best way to pass feedback on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. There is a bike rack available to the rear of the gym, you can speak to the Gym Manager or staff on site about this for more information. The Mall nearby also has parking available. Thanks, PureGym
Positive experience: It's a nice place to workout in. Everywhere is spotlessly clean. The staff and members are helpful DVD respectful. I would've given 5 stars if there weren't so many stairs to climb to get to the facility.
Hi Msm. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: For more than one week there has been no hand soap in the men’s toilets, and the situation hasn’t been rectified despite raising it several times. It’s actually quite a regular occurrence that there is no way to wash your hands in this gym, which inevitably means the equipment is filthy. Luckily a member had at least left their body wash for other members to clean their hands with - the situation is that bad. It seems the management have little disregard for their members health and safety, so I have cancelled my membership and gone to Bromley Fitness Centre which is much quieter and apparently much cleaner.
Hi Paul, thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused and like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff and cleaners refill any missing items as soon as possible, during un-staffed hours this can be hard to keep on top of but they are refilled as soon as possible. We really appreciate you bringing this to our attention and wish you the best in your future fitness goals! Thanks, PureGym
Fantastic experience: Tannika Da Silva is the fitness coach I never knew I needed. Such amazing energy and encouragement. Her classes are tough but soooo much fun!
Hi Victoria. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Bromley changing room (male): so many locker doors do not close securely. Many are damaged. Many are padlocked overnight or for many nights, leaving a low number of lockers which can be used.
Hi Gordon. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Fantastic experience: Gym is clean and spacious with good ventilation to prevent the humid and smelly air. Equipment is almost always readily available when going late in the evening and as a 24 hour gym easy to pick a time that suits you.
Hi Joseph. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: It's a great gym, big space and loads of machines, great area for bodyweight workout, studio which is free to be used when there are no classes. The only thing that needs to be improved and that's the reason for my 3 stars is the ventilation system. When I went few times in the buay hrs of the afternoon the smell of BO is strong, very bad for a place with no windows. Everyone knows how important is to breath fresh air with high level of oxygen especially when exercising. I think Pure Gym management should really do something about it.
Hi Roberto. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Positive experience: I am using this gym for less than a year. The good things about this place is, there is enough large space between facilities and machines for training with 2 different floors. Facilities are in good condition. The price is fair and you can access to many fitness classes in the studio. The things I don't like about this pure gym is, it's hard to find staff immediately when you need them. The lockers are not in good condition and not so safe. There is no private changing room. No parking.
Hi Ehsan. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. If you have any concerns, we would advise speaking to the Gym Manager. Thanks, PureGym
Positive experience: Great place, with everything someone needs to exercise. But unfortunately a lot of reckless people, occupying the machines for long, texting or watching videos on their mobiles, not caring about others that actually have a time limit and a schedule to follow... but I guess you find these people everywhere
Hi Loizos. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. Unfortunately, we are unable to monitor the usage of phones in our gyms, however if people are sitting on equipment I would strongly advise approaching a member of staff on the floor who will be able to help further. Thanks, PureGym
Positive experience: I used this gym when I was staying in the area for 3+ weeks. There is no one onsite when you walk in and they don't answer the call button so it's best if you complete the registration online before you go. I was told there is a cancellation fee if you sign up and stop after a month so I opted for a 30 Day day pass which was more expensive but I assume it probably works out the same with a cancel fee. You have to have either your pin or QR code from the app to enter via these weird door pods. Note to foreigners, the app wasn't available on my US account so I had to use one which is located in UK. You don't HAVE to have to app to enter (as long as you have your pin) but the pin is long to enter and it's just generally more convenient to have the QR code. Facilities are as you would expect. No frills. Have all the main machines plus weight machines and free weights. Have changing facilities with shower, hair dryers, scale (for £), lockers (bring your own lock), etc. Water fountains are on site and I saw some drinks/snack machines.
Hi Jillian, thanks for leaving us this review. We appreciate and value our member feedback. There is no cancellation fee and this is not something that we charge. Members are free to cancel their memberships whenever they would like as per the Ts&Cs. As long as the direct debit is cancelled at least 4 working days before payment is due, no further payments will be deducted. Thanks, PureGym
Positive experience: A no nonsense gym, just the equipment and classes you need to get fit. The personal trainers are also very friendly.
Hi Zaid. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Nice and spacious with update-to- equipment. However they could add an extra weight rack or two
Hi Francesca. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Fantastic experience: Gyms very Spacious and Pleasant to train in, the aircon works And has a large range of equipment e.g machines and free weights. I'd recommend
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Had the pleasure of meeting Jamaine Facey PT who gave me a warm welcome and tour even though he was super busy. I was able to take one of his classes and test out the equipment. The class was fun friendly and definitely helped burn a bunch of calories. Jamaine made it a super friendly and inclusive environment. I will be back again.
Hi Charlotte. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: I’m not a regular here but I come here when visiting grandparents and I have to say out of all the puregyms I’ve been to this is the worst unfortunately. It seems to always be a mess - weights everywhere, all over the floor, it’s so hard to find the right weights/dumbbells. It’s confusing because the gym has so much space but it feels like there’s hardly any equipment. There’s not enough squat racks unfortunately, they’ve added two new Olympic platforms but they don’t have the nice wooden platform, it’s just rubber. There’s also not enough bumper plates so it’s almost impossible to do deadlifts. The changing room always smells weird as well…? It’s a shame because the gym has lots of space and it’s in a good location. I’d say the cardio zone is not bad, but I don’t really go to the gym to do cardio as I just go for runs outside for free. Hope this gym can improve.
Hi Molly. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Negative experience: As much as I used to love this gym, it's super over crowded now! :( over 220 people at once a few weeks ago! Also I find it unfair when people are using multiple equipment at once while having their belongings on another equipment when they aren't using it yet, but won't let anyone on?? lastly there is so much filming going on which makes it super uncomfortable to get a proper workout in. This needs to be controlled a little I would suggest. They have every right to film, but also need to be considerate of others not wanting to be posted for the world to see online. I had asked someone filming double check I wasn't in the background, and they seemed frustrated with this.. I am a paying customer too?? :(
Hi Yaz. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. We would like to apologise for any inconvenience caused and would advise raising your concerns with the Gym Manager. Thanks, PureGym
Fantastic experience: pleaseee we need a womens area at the gym
Hi Steph. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Good setup, only negative point I can think of is nearly no natrual light. no view of street unlike other 5-6 puregym places have seen.
Hi Aadhar, thanks for leaving us this review. We are sorry to see this is 1 star. We appreciate and value our member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Positive experience: The gym facilities are good with lots of weights for all levels of fitness. The changing room could do with more cleanliness and maintenance. The lockers often jam. As there is essentially no personnel present, customers who are less than polite tend to leave weights and equipment around and you spend a lot of time looking for it. The big plus is that a certain level of membership gives you access to all other PureGym sites.
Hi Francesco. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym
Positive experience: Problem with showers at Lewisham no hot water can't handle cold water showers so thought I would give this branch a taste. Problem with entry pod only one working so this was causing entry and exit delay.Thought experience would be similar to Lewisham branch but found a lot more space and a very open huge training areas,over two floors,Lewisham is a lot more compact the showers are better with controls the layout is more ordered with video on treadmill,cycle cardio machines so you feel you are running walking cycling somewhere , so prefer Lewisham and atmosphere is calmer and is more to my taste.
Hi Ant. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Positive experience: The gym is not bad at all , but it’s Too busy , they have the space to add more machines though , some people spend ages on the same machines wasting our time with their phones …but I guess there’s nothing you can do about gym goers with no manners
Hi Antonio. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Fantastic experience: It is what it is - good value, good equipment, no fuss or frills, 24/7 access. Perfect. Booked sessions with Nick Morgan (PT) - he is just fantastic. Strikes the perfect balance between support and kindness, whilst actually really pushing me to improve and building my confidence. Highly recommend him as a PT
Hi Alison. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Fair place, be better of the changing room was on the first floor not the top floor but decent, some machines need some oil or replacing but that's the same for every decent gym, makes you work harder
Hi Leon. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Visited on a free day pass last summer, and upon visiting again today the place is still in the same lame condition with no obvious investment apart from a new hip thrust machine. Still no complete set of 1-10kg weights upstairs. I’m all for unilateral moves but not because there are a lack of pairs! I even eventually came across the broken, numberless weight from nearly 2 years ago *memories*… I would advise not joining unless you’re 21 or younger, as the place has and always will be a youth club, with the young boys trying to get as close to the mirrors and weight racks they’re practically sitting on the rack, so they’re blocking people from getting weights easily. They stand around in groups chatting and getting in the way basically. Today they were even sat on the floor right close to me trying to use the landmine watching each other squat. They had put all their bags in front of the fire exit, and the 3 members of staff I saw didn't notice this/advise them to move them. And I used to work in a school so I’m fairly certain that a good portion of these kids are under 16, going against the t&c’s of the gym. Some clearly look 12 or 13 years old! The air is back to being stuffy so maybe the same staff have stopped cleaning the filter of the air conditioners as I saw them briefly doing last year when there was black mould all over the upstairs walls. UPDATE - The black mould is forming again in the window corner where the cable machine is. For the large spacious 2 floors this gym deserves way more attention and investment for the amount of members it gets!
Hi Elle. Thanks for taking the time to leave this review, we are sorry to see this is 1 star. We always appreciate and take on board member feedback. We are sorry to hear of your negative experience with PureGym. We would like to also apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Positive experience: Plenty of CV machines busy but ok Group of younger guys hanging around in the changing rooms vaping Totally brazen obviously do this regularly I felt intimidated and unwilling to challenge them.
Hi Roger. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated. Thanks, PureGym.
Fantastic experience: I go to gym when there are less people, and are mainly on treadmill. So I have nothing to complain, i like the gym. Maybe I should try classes.
Hi Jun. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: PureGym Bromley is easy to get to by Public Transport or Train. Parking not close by unless Waitrose carpark is used (1.5 hour max stay) and 5 minute walk to gym. Open 24/7 . Good equipment and large floor space. Easy access using smart phone app. Good classes though I dont participate in them. Three of us joined up for non prime time usage. Combined age of 207 years so we are not youngsters!! There is no contract apart from an initial Joining Fee and then just pay monthly and leave anytime.
Hi Stephen. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: The place is good but one of the PTs Tanika took weights away from my station which I was using to use for her class. Her rational was that the bumper plates I was using for squats are meant to go on the ground but I was already using them. But yet she took them away and not all of the bumper plates I was using. I did not realise that people that pay for her PT classes get favourable treatment to the detriment of other members. Disappointing
Hi Renzo. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time etc.) so this can be investigated. Thanks, PureGym.
Positive experience: Good value for money but does get a bit busy for that reason and wish some of the folks would invest in some deodorant
Hi Nick. Thanks for taking the time to leave this review, we are happy to see this is 4 stars and we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Negative experience: I went at a 'quiet' time on Friday after lunch and still had to queue for equipment. Forget free weights - impossible... Its the most ludicrous misuse of space I've ever seen. You can't have a planned workout, just have to take what equipment you can get. Awful. Air was warm and stuffy. Ive tried twice now and will be cancelling asap.
Hi Nick. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Negative experience: Cardio machines are exposed to freezing cold air conditioning. Felt very uncomfortable today (December!!) trying to workout in the cold and went home with a really bad sore throat. I struggle to understand the abuse of air conditioning at very low temperatures in the summer, with an extremely excessive difference of temperatures between indoor and outside (after all, you go for a cardio workout with the idea of having a good sweat but hey, that's impossible having a freezing jet of air shot at you). Very unnecessary and unhealthy in the middle of the winter! Unfortunately there was no member of staff I could talk to.
Hi Elisa, thanks for taking the time to leave this rating, but I'm sorry to see it's two stars. We are always keen to receive feedback so we can improve our service. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. You can speak to staff in the gym or use the feedback box available, which is regularly reviewed. In the meantime, I really do hope this does not put you off from attending the gym. Thanks, PureGym
Positive experience: Good gym. Basic. Can get very busy at times. Dirty.
Hi Zachary. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused and this will be addressed in club. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Positive experience: It's great that the gym is affordable and convenient, and the staff generally seem really nice. However, the place is always a mess. The weights are all over the place with no consistency, one bench could have all the weights stacked on its sides, whilst two other spots have no weights around them at all, and the bar is missing. I don't think it'd take much to clean up the gym a bit and organise the weights so that they're in the right spots, it's kinda bare minimum. (Update: great response from the owner, and gym seems like it's getting much more organised, 3* -> 4*)
Hi Ben. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. Thanks, PureGym
Negative experience: 1 in 3 lockers are broken. Management needs to fix this immediately. Customers valuables are more liable to be stolen.
Hi There, thanks for taking the time to leave this review. We can only apologise for this, we will pass this feedback on now so that is can be looked into. We do advise members refrain from bringing valuables to the gym where possible. If there is anything else we can do to improve the facilities then please let us know so we can have it looked into. Thanks, PureGym.
Fantastic experience: Good people and good equipment. Just go regularly and you’ll understand.
Hi Michael. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Usually is not to much crowded, obviously depends of the time get in, But so far I recommend this gym
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Staff are great, equipment is good but I would lie to see a punch bag or something.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall.
Negative experience: Good location and area inside but terrible use of space. The gym is also too crowded most of the time because of not enough equipment in functional or free standing areas. The gym doesn't have enough free barbells, weights and needs more squat racks plus area to use them. The functional area is very poor and there is never enough space. There is some equipment on one floor and other stuff on another. Equipment wise could be improved with: - a track - sleds (push/pull) - airbike - more space for doing wall balls (I know you have low ceiling though) - Sandbags are functional (why are they on a different floor?) - more matting It's nice it is a big space but London Borough, Farringdon, Holborn are far better with way less space available. Thanks,
Hi Danvir - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Fantastic experience: Fantastic gym and hired Kyle Mekarssi as a personal trainer at PGym and he's absolutely brilliant. The changes to my body and confidence at the gym have been incredible. Great atmosphere and friendly staff.
Hi Donnie, thanks for taking the time to leave us a rating for the gym. It's great to see its 5 stars! If you have any feedback about how we can improve our services going forward, please feel free to get in touch! Thanks, PureGym
Fantastic experience: Great gym with lots of good classes
Hello Becky, thank you for taking the time review London Bromley. We are delighted to see this is 5 stars. If you have any further feedback please get in touch. Thanks, PureGym
Fantastic experience: Very spacious and comfortable. Most importantly it's cheap.
Hello Hoi, thank you for your message. Thank you for taking the time review London Bromley, we are delighted to see this is 5 stars. If you have any further feedback please feel free to get in touch. Thanks, PureGym
Negative experience: Terrible Gym is not worth the money I’m paying, Im going for 6 months to this Gym at least 6 of the machines are not working already ,the leg press is now 2nd or 3rd month broken the rest of the machines as well,no body leaves their weights back you have to spend million years looking for dumbbells also the equipment is not enough if you want to do chest on the cable machines good luck with that no handles and it’s also broken now for over 3 weeks no body bordered to fix it , not happy at all
Hi Ivelin, thank you for your review. We're sorry to hear about your experience. Staff do regular maintenance checks and work hard with our equipment providers and facilities team to ensure that if there are any issues they are resolved as soon as possible. We are equally disappointed when this happens and sometimes need to wait on engineers or specific resources to resolve the issue but will have everything back up-and-running as soon as it’s safely possible. Please let the staff on-site know of this, and they can then take a further look into this for you. Thanks, PureGym
Positive experience: this gym is nice and clean, the only problem is that most of the equipment is out of order, and most of the most are been like for more than a month. how is it possible?
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym
Negative experience: Machines out of order most of the times and they can’t be bother to fix them. I am cancelling my membership.
Hi Lisandra, We have over 220 bits of kit in each gym and aim to have a broad spread, getting the balance right between cardio and weights. If you have any queries on the equipment at your gym, or any suggestions, the Gym Manager regularly reviews all comment cards in the suggestion box in the gym!
Positive experience: Used to go regularly, only quit due to change in personal circumstances. A good gym, one of the PTs Ben is a good guy, gives you all the support from start to finish! Spread over two floors so be prepared to limp down the stairs at the end of leg day!!
Hi Dan, thank you for taking the time to review London Bromley. We are happy to see this is 4 stars. If you have any further feedback get in touch! Thanks, PureGym
Positive experience: All in all the gym is great the only reason I’m give lower stars on because at the moment the diable toilets is out off order and at 12:00 the woman and men Charge room are lock so thier no where to use a toilet between the hour of 00:00- 06:00 of you need one and that been like it for a couple off weeks
Hi Charlene, thanks for taking the time to leave this review! Changing rooms are closed between 12-3am, this is due to the gym being unstaffed. Toilet facilities and lockers are still available on the gym floor and if anything is locked in the changing rooms, you can contact the CCTV team from the assist points in the gyms. If you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements. We wish you all the best with your future fitness goals! Thanks, PureGym
Positive experience: Deteriorating quality and maintenance of equipment must be addressed. Good aircon and variety of machines.
Hi Dan - Thanks for taking the time to leave this rating, but I'm sorry to see it's 3 stars. We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym
Negative experience: Not enough equipment, overly crowded even off peak times
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Positive experience: Clean and spacious gym, staff are always very polite and friendly
Hi Seyhan! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall. In the meantime, we sincerely wish you the best in your future fitness goals. Thanks, PureGym
Fantastic experience: very spacious, didn't feel like we was squashed in together
Negative experience: Black mould all over the external wall with poor ventilation and a/c. I cannot finish a workout soon enough to get out of the stuffy environment. Luckily I'm only trying the place out as it's overpriced for the quality and experience. Was looking for a pair of 9kg weights and luckily they were upstairs, except the ends were hanging on by a thread because they've been thrown around so much and not replaced. Barely saw anyone wiping down equipment anymore, and one wipe of a mat in the studio area coming out brown tells me that. I also see members drinking direct from the water fountain in front of the sign asking them to use a bottle. The gym is mostly used by young guys during the times I've visited, which varies, so no wonder small but vital details are not being addressed because it's probably not being complained about enough. The amount of equipment for the large 2 floors equates to about the same as the smaller Sydenham branch, and even Lewisham has more niche pieces, so for the monthly membership it is not worth joining this branch.
Hi Elle. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are sorry to hear of your negative experience with PureGym. We would like to also apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Negative experience: Not the best air quality or air circulation. It can get more smelly with stale air than your average gym. The music is far too loud and can be heard through my earpice when its on the loudest volume. And for me its too dark. There is no windows so the dim poor lighting is an issue. The app doesn't work properly and sometimes the keypad at the entry point has glitches and doesn't respond to the code so that's an annoyance. I get why one would need a code to enter but I dont think people should have to put their sweaty hands on the keypad to exit. .. expecially given there isn't someone readily available to help when the technology fails. I also feel like with the amount of space so much more could be done to improve the gym but I hope they will start with the app, key pad, bad lighting and poor air quality. The staff are polite and approachable and the environment is large enough it doesn't get overcrowded easily. Overall, I will say it's a good enough place to get your exercise needs met and it's still value for money compared to other gyms in the area.
Hey Gênna, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. We'd also like to apologise for any inconvenience regarding the noise, staff should undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info they can look into this. You can also leave this as feedback in the feedback box if you'd prefer. In the meantime, I hope you're able to make the most of the gym and reach your personal fitness goals. Thanks, PureGym
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