PureGym Leicester Walnut Street
Information about PureGym Leicester Walnut Street
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit UK about PureGym Leicester Walnut Street:
PureGym Leicester Walnut Street is a well-equipped gym ideal for fitness enthusiasts of all levels. The facility is known for its cleanliness and the friendly atmosphere fostered by both staff and members. Users appreciate the variety of gym equipment available, making it easy to accomplish different workout routines. Key highlights include:
- 24/7 Access: A great advantage for those with varying schedules.
- Friendly and Helpful Staff: Many reviews highlight the managers and trainers as approachable and ready to assist.
- Variety of Equipment: Includes cardio machines, free weights, and more, ensuring a versatile workout experience.
- Cleanliness: The gym is regularly maintained, providing a hygienic environment.
However, some users have reported issues, particularly related to peak time crowding, with many mentioning that it can become quite busy in the evenings. Additionally, there have been concerns about the temperature of the showers and some maintenance on equipment needed. Nonetheless, most members feel the positives outweigh the negatives and continue to recommend PureGym Leicester Walnut Street as a solid choice for anyone looking to get in shape.
Services, Machines and Guided Classes
PureGym Leicester Walnut Street: Opinions
Positive experience: Good gym to start with has everything you need. It does get really busy and it's not a massive gym. The mens showers desperately need turning up to a higher temp otherwise you just have a cold shower. The mens lockers also need fixing as it's hard to find a locker that has a door or works. The managers are friendly and helpful for when you need them. Managers are always around the gym and visible. Managers are always cleaning the machines talking to customers. Please just fix the showers and make them hotter as they are freezing.
Hi Faisal. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: My favourite gym, clean and well organised
Hi Katherine. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: It's really good and clean and friendly gym
Hi Nabeela. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Shower not hot enough during winter time
Hi Tuco, Thanks for taking the time to leave this review, we're sorry to see it's 3 stars. It's important to us to receive member feedback, so that we can continue to improve the service we offer our members. We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve, to make sure you have a 5* experience with us. You can either have a chat to your Gym Manager, or contact our Member Services team on [email protected]. We look forward to hearing from you! Thanks, PureGym
Fantastic experience: The Gym is always kept to a high standard and Absolutely all the equipment are great gym.
Hi JA. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Good, well equipped and affordable gym. Can get very busy at peak times and on Mondays
Hi Ross. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Too crowded,
Hi Jithu. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Negative experience: The gym is good, good machines, clean and people are nice. Huge minus for staff, booking classes are canceled without any notice, over the last few weekends I have booked classes and no one was there from the trainers . I'm paying monthly for full gym acces and my disappointment will be forward to the customer service
Hi Patka. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information so this can be investigated. Thanks, PureGym.
Fantastic experience: Clean, spacious, plenty of equipment & plentiful parking
Hi Daniel. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Really good and easy to access. My first gym in a long time and it's been lovely to use. Would definitely recommend to anyone looking to start working out.
Hi Jon. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: One of the best puregym branches I have been to. More than enough equipment available. Very spacious to accommodate a large number of crowds. Some gyms hardly have calf press or equipment to work on your calf during leg workout. But there are two different types of equipment suitable for building the calf here . Very important to note is their close attention to sanitation. The gym is super clean and has a standard cleaning station which members actually use effectively.
Hi Odudu. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Classic pure gym, decent - the windows and view from outside is off putting but can never argue with the price of a purgym - decent and well maintained.
Hi Josh. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Recently started going to puregym and it is really good. 24 hours option is great.
Hi Udatha. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Great gym, clean, friendly atmosphere
Hi Sheikh. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: worst management i forgot my iwatch in gym on the table and i know the exact location and time as well as i informed to the manager but when i asked her again did you check the camera she was like let me focus on my work even i didn’t putt any pressure on her Manager was unwilling to help i been there twice and told my situation that i can’t come on morning time to let you know again and again because of my work but she didn’t send me any Update today i visited the gym 3 or 4th time ,but still didn’t get any update Thank you Puregym
Fantastic experience: Easy to find out. 24/7 access. Cheap and best
Fantastic experience: Really good gym for first timers
Fantastic experience: Over and all good places.
Fantastic experience: Great gym
Hi Yesevil. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: This is a great place to train staff and members are so friendly and helpful, plenty of quality equipment and facilities are kept clean and well maintained
Hi Wayne. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Been using this gym regularly now in the week, well maintained and looked after gym, friendly bunch of gym rats
Hi Naz. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Good gym. Plenty of equipment and close to the city centre.
Hi Chris. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: There are some problems like:no enough ventilation (smells sweet),very busy in the evening,the ceiling is leaking,some of the devices are old fashioned.but I can see enough space, variety of devices and free wifi.
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Positive experience: There's a good selection of equipment but there are only safety bars in one squat rack. In such a busy gym it means you're always waiting for that one squat rack.
Hi Howard. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Negative experience: Not very good equipment all over the place and too packed out
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Fantastic experience: The staff at PureGym are really friendly and helpful especially Celine her step classes are the best!
Hi Aimee. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Fantastic experience: Great place to start training only thing is it gets busy and other users hog the gym equipment from about 17:00 - 00:00 before that time you do get a chance to use equipment but still busy
Hi Jagdeep. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: The classes are well worth it, if you’re looking for all over workouts. Gym equipment is also good and if you need an extra push I recommend PTs too. Helpful and friendly staff.
Hi Gemma. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Fantastic experience: It was amazing I loved it
Hi Sachin. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: First timer loved it 10/10
Hi Ellie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Really good gym. Really friendly staff but feel there needs to be more parking
Hi Hannah. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Lovely friendly team, they make class’s enjoyable!
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Excellent class. Great motivational trainer. New routine was fab
Hi Tracey. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Fantastic experience: Sweat class was brilliant today. Thank you Eva
Hi Zhu Zhu. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Fab gym, great staff really friendly environment!
Hi Charlotte. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Great gym and staff. Especially the new PT.
Hi Simon. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: I was visiting Leicester for a couple of days so I used this gym twice. It was really busy in the evening and kind of busy in the morning at 6 am, but on both visits I got everything done that I needed to. I spoke to a few people when waiting to get on machines or gather plates for the rack and everyone was nice and polite. My issue, and this is somewhat specific to the type of training you do, is there are no catchers on the half racks or on the bench press rigs. There is only one full squat rack, with catchers. For me, training solo and training to failure, that was a safety issue. There’s also advertisements on the mirror in front of the squat rack that blocked me from checking my thighs were parallel at the bottom of the squat. So they made the mirror totally pointless other than being able to see my ugly straining face. I would go again, if visiting Leicester again. Machines were all clean and look well maintained. Good value for money. 3.5 stars, but that’s not an option to select. It’s not a 5 star gym, it’s a place to get things done, which in itself is not a bad thing. Lost half a mark for the lack of catchers and the annoyingly placed advertising that rendered the mirror unhelpful for lifting.
Hi Dan. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Positive experience: Everything's on point except the toilets in the changing room, they stink most of the times
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: very nice, great, I recommend it
Hi Muhammet. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Quality and variety of the equipments are good, changing rooms and toilets are clean too
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Well equipped gym and PT service and competitive rates. However in recent weeks it feels like PureGym have forgotten to turn the heating on at Walnut Street, Leicester. I was put off training this week because the gym was freezing and unbelievably, the air con was on in the women’s changing room with no hot water either. My fingers went numb, I couldn’t grip the weights and I had to leave! Come on Pure Gym, you need to offer better basic facilities than this - is this temp and absence of hot water even legal under H&S?
Hi Carolyn. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym
Negative experience: The cost of membership is very high. Monthly payment is in roof
Hi. Thanks for taking the time to leave this review! We are sorry to hear you feel this way. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. Thanks, PureGym
Fantastic experience: I’ve been in many gyms but always I’m coming back here. In my option the best gym in Leicester
Hi Katarzyna. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Still early days. But so far love it
Hi Tony. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Overall not bad, but half of the machines doesn't work. Literally half of the treadmills don't work for a while now..
Hi Jurgita. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym
Negative experience: There are many gym rules that are just not enforced. Bags aren’t to be brought into the gym area yet members constantly bring large holdalls into the gym area and staff do nothing about it. Members not wearing footwear in the gym. Just wander around in socks. Members using 3 pieces of equipment at once. Throwing their bags and sweaters over it all as some form of reserving the equipment. I think what’s happened is these issues haven’t been addressed from the early days and it’s just gone too far now to police it. Gym rules aren’t clearly signed in the gym area. There’s a sign to return weights but that’s as far as it goes. Why can’t a sign about bags be erected? Why can’t a sign about footwear to be worn at all times be erected? You can’t use the excuse of it being so cheap as a reason to completely ignore health and safety in the gym.
Hi Luke. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time etc.) so this can be investigated. Thanks, PureGym.
Fantastic experience: Step class at this gym is one of the best classes I’ve ever attended. It keeps me coming back for more. The instructor Celine is really good!
Hi Nalia. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Fantastic experience: Leicester Walnut Street :The Gym is kept to a high standard of cleanliness and the staff are always helpful and support to your individual fitness needs.
Hi G Singh. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Showers are mouldy and majority of them doesn’t work ! DO NOT JOIN this dirty unorganised gym
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym
Positive experience: I have only one problem in here. Sometimes the air is so heavy and the fun not working at all. It's make a headache. Part from this everything is okey.
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym
Positive experience: Good gym overall busy at peak times signed up and couldn't find a boxing bag which really disappointed otherwise all equipment works in good condition. In desperate need of some calisthenics equipment and a couple punch bags.
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Negative experience: Avoid this gym at all cost air con is never working the roof is leaking causing equipment to go rust and the machines are always broke and to top it all of the manager Celine barrow has banned my membership because I accidentally left 1 dumbbell out yet theirs always plates on the floor cable attachment on the floor barbells on the floor but has banned my membership over 1 dumbbell I will never be stepping foot inside a pure gym again
Positive experience: Gym facility is a top class. But there should be some instructors for members, if they don't want to use machines for atleast 15 minutes. They should leave the machine and give the chance to others members. But unfortunately, if anyone occupied a machine. Member use it for one set and sitting idle for long time to just use mobile. And others members are just waiting to use that machine. I think, it is some managerial or administrative issues.
Hi Jamshaid. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Would you be able to tell us the reason behind your rating so we can better understand this? Thanks, PureGym
Positive experience: Good gym, has all the machines you would need, gets very busy at peak times.
Hi Luke. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: What can I say. I have a home gym in the West Midlands. This place is bad. We ha e gym etiquette whereby members have to put back the dumbbells back in their correct places not expect others to put them back. If I did not do this at my home gym I would run the risk of my membership being suspended. Why do you not have the same policy ? And also there is a lot of equipment that is out of order. Come on people you can do a lot better.
Hi Stephan. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. Thanks, PureGym
Fantastic experience: Perfect gym for me working nights. Nice and quiet out of hours, and everything was accessible including changing rooms and showers.
Hi Marc. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Avoid. Lack of aircon at this PureGym guarantees an unpleasant experience if you are doing cardio. There's also a stench problem. I am cancelling my membership, as this isn't what I was expecting from a MultiAccess membership.
Hi Marek. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym
Positive experience: The only issue with this gym is parking. When you wanna go for a quick in and out workout you will most likely have to wait for parking in awkward areas whilst sitting in your car. Big weights area but can be crammed in peak hours.
Hi Lav. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Fantastic experience: Good gym great environment for workouts Hygiene Gets really buzy in evening 6-9. Check in app before u go
Hi Amit. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Machines are good. It is worth spending time and money for your fitness.
Hi Thomas. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: the gym is good but it’s to hot, no AC, the gym is tooooooo warm.
Hi Mohamed. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym
Positive experience: Joined the gym this month and mostly positive. Well maintained and kit in good order. Only complaint is the heat of the water in the showers. Please increase! Also the heat in the changing rooms needs some attention. Far too chilly. Thanks.
Hi Mark, thank you for leaving us this review. We appreciate and value our member feedback. We have recently made slight changes to the shower temperatures, to 33 degrees, both to control our energy usage and to reduce our carbon footprint. All member feedback is reviewed, and brought to the attention of our Facilities team, who regularly review any changes we make to our gym facilities, and we would like to thank you for passing on these concerns. Thanks, PureGym
Negative experience: This place is getting worse by day. Overcrowded and without air con ON! This is a CRIME! I've asked the PT why they're not turning on the air the answer was "it is on but on low power" absolutely amateurs! There been a case few weeks ago when one lad throw up before getting to the changing room right on the door. When you put money above the human etichs this is the result! By the way, the air con in the changing room is blowing at full power, guess we should move our workouts over there. What a joke!
Hi Lucian. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Negative experience: I used to enjoy going to this gym as it was close to me and a good membership price, but recently the gym is way too overcrowded even if it’s late at night like 22:00 there was 90 people in the gym at that time, it’s not a massive gym as well so you can hardly get on any equipment. Also I would like to add that people just leave the weights lying around after using them instead of putting them back which in fact is a health and safety hazard, I never see staff around either if you need to talk to someone just incase you need help with something etc, the amount of pervs in that place as well is disgusting as I know someone that had a photo took of her while she was on a machine and the amount that people stare, I won’t be renewing my membership again.
Hi Connor. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. We would like to apologise for any inconvenience caused. Thanks, PureGym
Positive experience: Good equipment but crowded, smells worse than a normal gym mainly due to the primitives that haven't discovered deodorant. No PAPER TOWELS to sanitize equipment and unfriendly and verbally incoherent staff
Hi Fred. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. We would like to apologise for any inconvenience caused. Thanks, PureGym
Negative experience: In response to the review by Chris about the clean stations, other gyms still have them, I've been to 2 other gyms this week with them, see photos. Puregym, are you trying to say the 'government' specifically told walnut Street to take them out, or are you really saying you are cutting costs? Wouldn't be such an issue if you actually cleaned the equipment, but out of all the gyms I go to this is by far the worst. The equipment is usually covered in dust or grime which is why people use the clean stations. The showers are grim which is why months ago I requested for you to replace the squeegee mop, and you still haven't! Half the showers don't work. Why is it this gym seems to be in a downward spiral compared to other gyms? As a side note, the clean stations aren't just for covid, they are for hygiene. Just observe how many people come out of the toilet and don't was their hands!
Negative experience: Been member here for a couple of years now and clearly corners are starting to be cut in the name of cost cutting. Most noticeable is over the last couple of weeks the cleaning stations have now been removed. I have been to several other pure gyms and this is not thst case. There is now no way to clean down the equipment after use. Cardio equipment regularly have sweat left on the bars, seats and controls. Why in the world would pure gym think this was a good idea? Was paper towel and antibacterial solution really that expensive? The changing rooms are another issue. Months ago we mentioned the squeegee was broken. This was then removed and never replaced. So to add to the unhygienic equipment we now have shower trays covered in hair, soap and spit between cleans. The ventilation also needs to be looked at as currently in the evenings the air feels think and damp with all the windows covered in condensation. One final moan...why do we have classes taking place in the open plan areas with the music on so loud that it's impossible to hear anything else? I understand that having a beat to work out to is something to enjoy but why does this need to be so intrusive? Wasn't as bad until you moved all the cardiovascular equipment into the same area. One thing I will say positively though, the staff are always incredibly friendly and say hello.
Hi Chris, thanks for taking the time to leave us this review. We are sorry to see this is 1 star. PureGym prides itself on being able to offer state of the art fitness facilities to our members in a safe and welcoming environment. We developed industry-leading cleaning and hygiene protocols to help keep our members and employees safe during the COVID-19 pandemic, however, with the reduced risk and in line with the Government’s ending of legal restrictions, we have decided to remove self-cleaning stations in our gyms, which will also support our sustainability objectives by reducing our paper towel waste. We’re proud to say that many of the protocols implemented during lockdown, such as frequent and regular cleaning, and improvements to our air ventilation systems, will continue to be a core part of our TrainSafe Commitment. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Negative experience: Some managers and some of the trainers have a bad opinion about the people who help each other in training wanting to solve a help from the staff. It is not possible for the STAFF to impose help while the client does not want it.There are people who do not want to be helped by the staff. They train better, feeling at ease being helped by a friend. I don't think this should be something to blame when you help someone who appreciates you for the work done, becouse we are to same extent a collective.This led me to choose another gym. I have never encountered such rules before. On another note, there are a lot of people in the gym and the muchines are actually full including at 9:00, 10:00 p.m . It would have been fine if there was an organization so that the people who came to train do not have to wait 20 minutes for each machine.
Hi Gabitu, thanks for leaving us a review. We are sorry to see this is 1 star. As per our gym rules: Only Pure Gym licensed personal trainers are permitted to train members in the Gym unless granted express permission in writing from PureGym Central support. Anyone else undertaking members’ training will be asked to leave the gym immediately. Thanks, PureGym
Fantastic experience: I've been a member of this gym for several months now and I couldn't be happier with my experience. The facilities are top-notch and always clean, with a wide variety of equipment that accommodates all types of workouts. The staff is friendly and knowledgeable, and they go out of their way to make sure everyone feels comfortable and welcome. In addition to the traditional weightlifting and cardio equipment, the gym also offers a range of group fitness classes, from yoga and Pilates to high-intensity interval training. The classes are a great way to get a challenging workout in a supportive and fun environment, and the instructors are excellent at motivating and encouraging participants. One of the things I love most about this gym is the sense of community. There are always people chatting and working out together, and it's a great place to make new friends and connections. Whether you're a seasoned fitness enthusiast or just starting out, this gym has something for everyone. Overall, I highly recommend this gym to anyone looking for a high-quality workout experience. The combination of top-notch facilities, friendly staff, and a supportive community make it the perfect place to achieve your fitness goals.
Hi Tolstoy. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Excellent group classes. Excellent trainers. Good and friendly attitude of the coaches. Club facilities
Hi Elham. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the classes and the gym overall! Thanks, PureGym
Negative experience: Terrible organisation and shocking gym etiquette by fellow gym members and even staff members, dumbbells get left all over the place and weights left on machines after use, nobody uses towels or wipes down bench after use leaving sweat marks on benches/machines. I’ve seen pigsties in better condition
Hi Billy. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. Thanks, PureGym
Fantastic experience: Nice gym . Equipments provided is neat clean and in a very good condition . Loved the place
Hi Pooja. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: been a member for 8 years, but have noticed the gym is now becoming way over crowded. at 2100 tonight there were 146 people in gym. even the ventilation system could not keep up.there should be some sort of a maximum capacity cap. how can you justify 140 members in that space at once. there is no crowd control at all. love this place, made good friends, the manager is brilliant, staff is friendly, but just cant take the crowd anymore.
Hi Usman. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Positive experience: Fairly good range of equipment kept in good condition. Easy to access & use, changing rooms average, good value for money.
Hi Joe. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Not too bad abit compacted together but apart from that equipment is quite smooth and there's enough of everything just a lack of space
Hi Bilal. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. Please be aware due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Positive experience: Decent equipment, your free to come as go as you please and the app let's you see how many people are in the gym im real time, that's a big help if you want to avoid peak times
Hi Z D. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Great gym, can get crowded at times but usually not too bad can often get the kit you need when you need it but sometimes have to wait.
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Very bad place and less stuff of dumbls and shifts and very less Mirror and messy place very very un happy customer
Hi Ashkan, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym
Negative experience: Always packed due to overselling membership. The showers are pitiful in that they don't work properly, in either temperature, flow, or maintaining temperature; something they have done nothing about for years. It is a terrible gym to be a member of, with as much appeal as a morgue. And if you are a female, based on my daughters' experience as regular attendees, the persistence of pervy starers will be sure to make you feel uncomfortable most of the time.
Hi Andrew. Thanks for taking the time to leave this review, we are sorry to see this is 1 star. We always appreciate and take on board member feedback. We are sorry to hear of your negative experience with PureGym. We would like to also apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Negative experience: Very messy, dumbbells scattered across the floor. No organisation of bars, if I want to bench I will find a deadlift bar on the rack. The machines are poor, miles behind hammer strength and nautilus equipment...
Hi Jamie. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. Thanks, PureGym
Positive experience: Good gym, rather too many cardio machines and not enough racks
Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Negative experience: I am ready to turn a blind eye to how busy the gym gets and the wait for the machines, given it's location and price. However, the machines are extraordinarily undermaintained. Most machines squeak, creak and refuse to move and adjust. Secondly, for some reason it is always a mess. People just leave weights and plates everywhere, staff don't care either. It's an absolute adventure of obstacles to walk from one place to the other. Won't be renewing my membership
Hi Ronak - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. Thanks, PureGym
Fantastic experience: Nice atmosphere, plenty of machines and spots to work on. A bit crowded at certain hours but you can track down when it's free using their app. Showers are usually ok, locker rooms are good. Never had any problem.
Hi, thanks for taking the time to leave us a rating for the gym. It's great to see its 5 stars! If you have any feedback about how we can improve our services going forward, please feel free to get in touch! Thanks, PureGym
Positive experience: I did my cardiovascular workout this evening and there is plenty of machines to go around.
Hi Jalaluddin, thanks for takin the time to leave this review! It's great to hear you're enjoying your time at PureGym Leicester Walnut Street. We wish you all the best with your future fitness goals! Thanks, PureGym
Negative experience: I hate the locker room atmosphere
Hi - Thanks for taking the time to leave this rating, but I'm sorry to see it's 1 stars. We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve.
Fantastic experience: Was my first time at the puregym tonight, I was impressed how clean and tidy it was. Didn't really have to wait for any equipment, overall I'm very happy with the gym .
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Positive experience: Equipment is good but hard to adjust as a lot are stiff. Showers are awful, 5 seconds you have to push pump hard. First it’s cold then gets too hot. Classes are all pretty much the same (some sort of circuit) instructors not very motivating and always cut the class short (all 45min classes are always 30min) layers of dust under all gym equipment. For the price you get what you get.
Hi Priya, thanks for the message. We are sorry to see that you have rated the gym 3 stars. Please can you drop us a DM so we can have a chat to you about this rating and what we can do to improve our service going forward! Thanks, PureGym.
Negative experience: The website and app are so slow when trying to access the members area. And it is so hard to invite a guest through the friend bolt on, theres no where to invite a friend, but upgrading to a more expensive membership is dead easy, bizarre that.
Hi Megan, thanks for the review! If you are still having issues adding your free friend then contact us at: [email protected] and we will be able to assist/advise. Thanks, PureGym
Negative experience: Very difficult to cancel.they will not cancel until you stop the direct debit of your card even if you cancel the membership online.they will keep on charging
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It would really help us if you could get in touch directly with the Member Services along with your details so we can advise you on cancelling and so this can be properly investigated. Thanks, PureGym
Positive experience: Pretty good but lacking some clips for the machines. Can also get quite busy although theres always parking. The owner acknowledging the fact that gyms get busier is fair. Although having more clips for some of the equipment is something that could be fixed easily and would make the gym less busy as people would not be queuing for equipment and make it less busy
Hi Max! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall, but we're sorry to hear about the issues with clips and the number of people in the gym. We're afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. You can also have a chat with your gym's team about the clips to get that looked into. In the meantime, I hope you're able to make the most of the gym and reach your personal fitness goals. Thanks, PureGym.
Fantastic experience: My fav locations to do my training ...what's really anoying me is that the place is full sometimes and no space anywhere to do anything
Hi Carmen. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym! Thanks, PureGym
Negative experience: This gym is so Unorganised Me and my girlfriend joined here 1 month ago the staff are really slow we came here and both pins didn’t work my girlfriends membership randomly got cancelled and my pin did not work even my QR code did not work…. The email they have sent me does not even work . They don’t even have a main phone number to ring absolutely shocking
Hi - I am sorry to hear abut the issues you have been having! Our Call center is closed but we are available on social media or email: [email protected] If you can please DM us we can look into this further. Thanks, PureGym
Positive experience: A few of the machines need a little tlc but otherwise its was good.
Hi Haylee, Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Positive experience: Good layout. Showers lack hot water.
Hi Sanjiv. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We would advise speaking to the Gym Manager regarding the showers so they can check everything is in working order. It's great to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: Usually visit in the evenings but I get a good workout in. Sometimes a little smelly but decent gym
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a friendly environment. Please do speak to gym staff if the gym is not up to standard. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Positive experience: Good work out Nice environment.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Negative experience: The equipment at this gym is dated and poor. It’s not built for shorter people. My biggest issue, I was the only female in the gym after 7pm and there was a lad who clearly had mental health issues who somehow managed to wander into the gym. He was sat staring at people and then was pacing up and down having an argument with himself and his imaginary friend. I did not feel safe at this gym at all.
Hi There. Thanks for taking the time to leave this rating, we are sorry to see it’s 1 star. We’re always keen to receive feedback so we can improve our service. We welcome everybody at PureGym but always aim to ensure that our members feel safe. If you wish to discuss this, you should contact the gym manager on [email protected] who will be happy to help. Thanks, PureGym.
Positive experience: Cool gym but too crowded at 18:00 Still good because it's 24/7
Hi Gabriel, thanks for taking the time to leave this review. I'm afraid it's true our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. It’s great to hear you’re enjoying our gym! Thanks, PureGym
Positive experience: kinda small but yeah i love it its great and the staff are really helpful
Hi Ibso. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and that you've given us 4 stars. We hope your time with us continues to be positive! Thanks, PureGym
Fantastic experience: Not crowded. No bad atmosphere. Plenty of equipment. The app tells you how many people are currently using so you can plan your visit. Still enjoying it six months in
Hi Oliver, thanks for the review! Fantastic to hear you had a great experience. We hope you can achieve and surpass all your fitness goals with ourselves! Thanks, PureGym
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