The Gym Group Leicester Aylestone Road

Information about The Gym Group Leicester Aylestone Road
Opening hours
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Our comment from FitFit UK about The Gym Group Leicester Aylestone Road:
The Gym Group Leicester Aylestone Road is a fantastic gym that prioritizes an inclusive atmosphere and exceptional member experience. With a wide variety of equipment available, it caters to all fitness levels, making it ideal for beginners and seasoned gym-goers alike.
Highlights:
- Friendly and helpful staff who create a welcoming environment
- Excellent range of equipment, including both cardio and strength training machines
- 24/7 access for convenient workout times
- Good cleanliness and maintenance
- Free parking available for members
- Supportive community among members
- Great value for money with various membership options
- A variety of fitness classes that help build confidence
Although many members report high satisfaction with the gym’s offerings, some concerns have been raised regarding cleanliness in certain areas and the maintenance of equipment. Additionally, busy periods may lead to longer wait times for machines. However, the overall feedback consistently highlights the friendly staff and positive atmosphere that make this gym a favorite among many fitness enthusiasts.
Services, Machines and Guided Classes
The Gym Group Leicester Aylestone Road: Opinions
Fantastic experience: Great gym, helpful staff and good overall cleanliness
Fantastic experience: Great gym with plenty of kit. Friendly people and inclusive atmosphere.
Hi there, thank you for your feedback.
Negative experience: Tried emailing and using the web chat for a couple weeks now and still no reply, was looking at a membership but had a couple questions on parking but with no reply it really shows that this place is not after new members. Just think it’s rude.
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Fantastic experience: I enjoy using this gym as there is all the equipment I need to use.The members of staff are really friendly to talk to also!
Fantastic experience: Not my usual the gym group. Great atmosphere as soon as I walked in, I felt right at home. Would definitely recommend for anyone wanting to start their fitness journey at this gym. Quality equipment, great vibes
Positive experience: Good value for money. I have the off-peak access and never have to wait long for machines (often hop straight on during daytime)
Fantastic experience: I love it, everyone is lovely and friendly.
Fantastic experience: Good gym
Fantastic experience: Great gym
Fantastic experience: Great gym, good staff, just need to bring back the sanitisers for the equipment
Fantastic experience: Dianne and Dec make the gym environment, i wouldn’t train anywhere else always being good vibes
Fantastic experience: Nice equipment. Good spacing. Good Personal trainers.
Fantastic experience: Jai dec are brilliant staff and theyre always there to help and always wanting to help people that are struggling to get there form corrected for a safe exercise
Negative experience: I love this Gym but unfortunately it's letting itself down in various ways, Bags and coats all over the floor, especially in the free weights area, Fire Door area usually blocked with equipment and people, fire extinguishers used as coat hangers. Greasy Sweat patches on most of the benches are really off putting. Lots of people just occupy equipment and play on phones or tablets. Seriously needs some decent bars installing outside to lock your bike up securely too. On the plus side the Staff are all fantastic friendly people.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Great gym, always has a good selection of equipment and the staff are very friendly
Fantastic experience: very kind staff and always clean and tidy :)
Fantastic experience: Really friendly atmosphere, staff and members are very welcoming. Lots of good equipment too!
Fantastic experience: Fantastic gym with plenty of equipment. Staff are friendly and helpful.
Fantastic experience: Clean, tidy gym, good quality equipment and plenty of free weights. Well run gym!
Fantastic experience: My favourite gym - staff are absolutely lovely, gym is always clean and the atmosphere is amazing. Everyone who comes to this gym is always so friendly too!
Fantastic experience: Excellent help, such a beautiful lady, she really helped me with my workout, i love this gym so much!!!! U guys should all come here
Fantastic experience: Love the place, great friendly staff, always clean. In peak times, it is extremely busy, almost overwhelming. I tend to go early or during the day. I find it frustrating that users leave the gym in such a mess, and staff are always running around tidying up after people. All in all, great gym!!!
Fantastic experience: Staff has always been very polite very helpful a pleasant experience everyrime
Fantastic experience: Good vibes good people
Fantastic experience: Great gym ang staff. Especially Simon Preston
Fantastic experience: Amazing gym amazing staff. Kas is a great pt
Fantastic experience: Great gym and such a welcoming friendly community! Feel so comfortable working out here. Staff are so helpful too.
Fantastic experience: The place is really amazing the equipments are really good. The staffs are really kind towards the goers.
Fantastic experience: It's a really good gym, amazing and friendly staff, had a couple pt sessions and would definitely rebook, professional staff with really good advice
Positive experience: Gym is great however there tend to be a lot of leaks when it rains. AC is often not turned on or is barely doing anything. There is a variety of equipment available however everything gets re-arranged regularly instead of new equipment being added. Would really appreciate a lateral raise machine or a lat pull over machine. Staff are helpful and readily available.
Positive experience: Biggest asset this place has is their staff - super friendly. Lots of equipment but many of the machines are pretty filthy (see photos), despite an on-site cleaning team and fairly frequent closures for a gym “refresh”. Pretty grim stuff to be staring at whilst trying to work out. You get what you pay for I guess.
Negative experience: Emily is extremely rude, wanted to cancel my gym membership and she cut the phone off. She didnt do her job she's complaining to me that she has a million people cutting her off daily, that's not anyones problem you get paid to do your job. I froze my account and cancelled it. They took payments out still n then saying I didnt cancel my membership.
Hello Shabana Jussab, So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Fantastic experience: Free 3 hour parking for gym members
Fantastic experience: Nice and quiet upper section to do your own workout.
Fantastic experience: Just moved to Leicester. Gym is easily accessible by car. Lots of parking.Huge training area. Lots of space and really clean. I look forward to enjoying many workouts here and progressing towards my fitness goals.
Fantastic experience: Joined a couple of weeks ago, well maintained gym, staff friendly...loads of equipment..Worth the move from a another gym... mentioning no names !!!
Positive experience: Overall is good So many equipments and weights Trainers disappear from floor after around 7.30/8 pm But if you find any and ask your doubts they do help ⭐️ Need to put some sanitizer and tissue papers in gym area for hygiene purposes which was there in covid time but then they removed it Enough parking space available
Fantastic experience: Such a great gym! The staff are really friendly and know what they're talking about. There's also plenty of equipment so not really any waiting around :-)
Fantastic experience: Lovely friendly service from Fatima! Great tips and support on my fitness journey.
Fantastic experience: Staff are super friendly! Good gym:)
Fantastic experience: Fatima is an exceptional gym trainer who consistently motivates and pushes me to achieve my fitness goals. Her personalized approach and expertise have truly transformed my workout experience. ❤️❤️❤️
Fantastic experience: It’s a good gym open 24/7. Always Clean
Positive experience: Love this gym but could do with more then two stair masters and another hip thrust machine but friendly staff
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Positive experience: - Staff seem lovely and approachable - Decent vibe - Machine maintenance isnt great - Takes a long time for equipment to be fixed - Still waiting on the Hip Thrust machine to be fixed -Cleanliness is okay -negative is there is no spray and tissue to clean equipment after usage Please can this gym focus on equipment maintenance and repairs.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Positive experience: Amazing gym but can get really packed busy times.
Hi there, thank you for your feedback.
Fantastic experience: Best gym to go to in Leicester, would highly recommend to anyone, definitely worth the money and amazing variety of equipment for your needs.
Fantastic experience: Great gym to go to staff really freindly
Fantastic experience: Helped me lose weight and regain my confidence in myself, the classes are great, especially Zumba
Fantastic experience: Great gym, great staff, great people, enjoy coming here and met plenty of people to train with!
Fantastic experience: Love that it’s 24 hours as I work shifts, always clean and tidy
Positive experience: Good gym, nothing special but has everything you need
Hi there, thank you for your feedback.
Fantastic experience: Perfect gym, and very friendly staff, I highly recommend
Fantastic experience: very convenient gym. always clean and staff are friendly
Fantastic experience: Brilliant gym great help from the instructors
Fantastic experience: Went to legs bums and tums class with Fatima was a really good class would highly recommend going there
Fantastic experience: Brilliant clean gym. Variety of classes. Friendly service
Fantastic experience: Really enjoy using this gym. The staff are friendly and approachable. Always happy to help and have a chat. Special shout-out to Dan who always says hello and shows a genuine interest in how you’re getting on.
Fantastic experience: I’ve been at this gym now for about 5 months, when I started I had zero confidence in attending the gym or classes. Since attending the classes the instructors have been absolutely amazing and the classes are always great! I now enjoy coming to the gym ! I would highly recommend this gym.
Fantastic experience: Great gym, even when busy there is enough space to work out. Staff are so friendly, highly recommend! :)
Fantastic experience: Gym is decent and all staff are nice, and can have a laugh
Fantastic experience: Amazing gym ! The staff are lovely always happy to help and serve with a smile , very chatty and always have a good laugh
Fantastic experience: Come here while i’m studying at university, perfect go to gym and has everything you need. 5/5 would recommend for anyone!
Fantastic experience: Staff made me felt so at peace at it was my first and not knowing how to use any equipment Felt welcomed and warm place to be
Fantastic experience: By far the best gym! All the staff at the gym are so accommodating and welcoming. Declan is my favourite colleague. He always makes sure I’m okay and doesn’t shy away from a conversation.
Fantastic experience: Friendly atmosphere, helpful clients who support one another. Good range of excellent PT’s, Huge range of equipment for all fitness needs, something for everyone. Weights, cardio, boxing, classes Been coming here for over 12 months to keep in shape and it’s great for my mental wellbeing . I think it’s a steal at £20 per month. Money well spent. Well done Gym Group Aylestone!
Fantastic experience: Fantastic gym for a reasonable price, very friendly atmosphere and staff.
Fantastic experience: gym manager always making sure the gym is clean. tom will always come up and help me with excercises. very great gym experience
Fantastic experience: Very good gym, I like going because the community and staff are very friendly. Always great place to be in, it’s very lively and active best type of environment to get a workout in
Fantastic experience: Excellent kit clean and tidy good vibe here
Fantastic experience: Clean and friendly gym. Love that it's not so busy.
Fantastic experience: Absolutely fab gym! Super supportive staff, (shout out to Tom) and great equipment
Fantastic experience: Is a great place to be family very friendly staff very peaceful and nice atmosphere highly recommended
Fantastic experience: Great gym, helpful staff and normally well kept.
Positive experience: great gym, always equipped. needs more stairmasters
Thanks so much for your feedback, Lily Buchanan.
Fantastic experience: Love this gym. Friendly staff and members
Positive experience: Only thing missing is a sauna! Other than that. Best equipped gym I’ve ever been too in Leicester. X
Thanks so much for your feedback, Grace Gurrea. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: been coming to this gym for a while now really enjoy it here and very good price per month! super clean and friendly staff :)
Fantastic experience: Fantastic gym! Great parking and friendly staff!
Fantastic experience: Joint the gym group only around a month ago and I’m so impressed with the classes. Compared to other memberships, as the membership here is cheaper I thought the classes would be worse but they’re actually smaller and better. Very happy :)))
Negative experience: Gym is clean and have a lot of equipment but lack of hot water every 2 - 3 days is annoying
Hi there, thank you for your feedback.
Fantastic experience: well rounded gym with great staff and environment
Fantastic experience: I have had great time exercisig with Ethen. The energy and level of his classes is always superb.
Fantastic experience: Ethan’s classes are great they really make me push myself
Fantastic experience: The atmosphere of the gym is always a friendly one. Staff are great and on hand should you need one of them.
Fantastic experience: This place is the best gym I have ever been to. My mental and physical health has never been good thanks to Dan, Kas, Simon, Georgia, Di, Holly, Jacob and Zain. I'm inspire to be a better person because of this place, and you will be better person for coming too!
Thanks so much for your feedback, Brandon Oliver. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Negative experience: Bought 2 day passes only to find out one of them would not work. Bought the 3rd one because maybe one was faulty, Didn't work either. One member of staff who was finishing his shift, tried to be helpful. Only good thing about the whole ,,experience,, Don't sell the product if it doesn't work !
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Negative experience: Very disappointed with the service, we paid three times for the day pass and the pin didn't work. We waited at the gym for almost 1 hour and we could get in. Avoid the place if you otherwise will lose your money.
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Positive experience: I've been going to this gym for a while now, and I have to say, the staff are incredibly nice and welcoming. Recently, they upgraded the stair machines, and I've been enjoying my workouts even more since then. The only downside is that the changing rooms can be a bit chilly at times, but honestly, I've experienced this at other gyms too. Despite that, there's plenty of equipment to choose from, so you'll always find something available for both cardio and muscular type exercises. Overall, it's a great place to work out! Accessibility is not an issue as I’ve noticed there’s lifts and a changing room should you require this.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We're pleased that you've given us more information to continue to improve the experience our members get at The Gym Group Leicester Aylestone Road.
Negative experience: Do you do pay as you go, and do you have spin classes if so i would love to join soon, i still like phoneing inn for classes i know its old fashioned but that's just me cheers guys
Thanks so much for your feedback, Mark Greet. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We offer day passes via our website. Sadly, spin classes are not available at this branch. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Negative experience: Saturday been ringing at the front to get signed up but no one is here. Pathetic won't be using
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Negative experience: Wanted to go check out the place and potentially get my membership started. Their website looks great, looks really inviting and gives an impression of a great friendly and helpful place. The cost of membership is reasonable too. I got to the place today, there was no reception desk, no staff, couldn't get in to talk with anyone or see the place, ask about beginner training plans or classes, nothing. The doors are locked, to get in You already have to be a member. Can't recommend it for beginners.
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Positive experience: Good commercial gym alil busy but aint they all, you got all ya equipment an alil more! jus wanna say am not slating about things being alil busy, its to be expected at gyms like the gym group I actually like it here n very convenient for me n I have renewed my membership busy is good for you its good to se3 businesses doing well jus for me an my anxiety doesn't help is all and thats my honest reveiw good gym absolutely ideal for getting back into things after a looooong lay off also wanna say the staff are great here always happy to help and answer any questions you may have and finally equipment is always clean and in presentable order.
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Large gym, free parking, great staff and atmosphere with all the equipment I need! Would recommend to any beginner, novice or gym go-er.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Great gym, it does get busy at peak times but you can usually get on what you need
Hi there, thank you for your feedback.
Fantastic experience: Amazing gym. Always clean and tidy. Friendly and helpful staff. Amazing value for money. Open 24/7 which is super convenient!
Fantastic experience: An excellent gym with very friendly staff. The atmosphere is always inclusive and help is always available when needed.
Fantastic experience: Love this gym as it includes car park and PTs are super friendly, always say hi and happy to help.
Fantastic experience: Great gym, loads of friendly people, big up Andrew the trainer from the gym.
Fantastic experience: Been going to this gym for two years. Dec in particular is a great assistant manager, great people and great price.
Fantastic experience: all the equipment you need and friendly, knowledgeable staff. Classes great to build confidence particularly if you are new.
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