Spirit Health and Fitness Club

Fantastic experience: Plenty of devices and space Long process to register with daily pass but I’ll don’t regret

Negative experience: Opening hours are a lie.

Fantastic experience: My son used to go for swimming. It comes inside Holiday Inn. Very well maintained pool.

Fantastic experience: Really nice pool, no private changing rooms But a real nice place

Fantastic experience: I take my kid for swimming classes conducted by water babies and I would like to extend my thanks to the reception staff especially Andy who has been super helpful. He is always there for you with a smile and I must say he is very good with kids and knows the art of calming the little ones with his chervil demeanour.Whenever I see him I feel relaxed because I know I can rely on him if I ever need any help.

Fantastic experience: Affordable health club in the city center. The swimming pool facility is amazing. Very clean and well maintained. There is a day pass available for those who are staying in Holiday Inn. Also there is option of monthly membership. The dressing rooms are well equipped and the gym has the basic facilities.

Fantastic experience: Great place and great service, Olena is very kind and helpful.

Fantastic experience: Thank you to Rachel & Olena for being so friendly & welcoming in the health club.

Positive experience: Rachel, Olena and Naphy wonderful team members who over the past few months have greeted me and my children in a welcoming manner. They are approachable and always happy to help. They make coming to the pool a nice atmosphere. Rachel is always making sure the space is maintained to a high level when we are there. The three of these staff members make you feel like they care how your experience going to the pool is- very customer orientated. ⭐️⭐️⭐️⭐️⭐️ Whilst the facilities have had some improvements due to age of facility, like in other reviews there are still things like the showers and lights around the pool that need to be sorted out and working lockers! There have been some improvements over time. When sharing the pool with lessons I have never had any issues and find the instructors to be friendly and aware you have come to enjoy the space. I like the opening time access and clarity of adult times and when you will share the pool. Since new management there are a few changes I’ve not been happy with, particularly guest passes changing in price for members and lack of notice given to changing what we signed up for. There’s also a shift in the atmosphere which I hope improves. All of that in consideration there are some wonderful perks for membership and mostly due to opening times I like being able to swim there. Being part of the hotel I have always had a positive experience with the hotel staff particularly in the restaurant/bar.

Fantastic experience: Lovely threaded eye brows done at this new salon at Spirit Health Club Milton Keynes. Love the swimming pool and gym as do my teens and now I love the salon ! Thank you Eye Candy !

Negative experience: Infrastructure is not well kept and some persistent problems never get fixed. Problems on showers, drying machine, lockers, dirty pool, etc, and the price isn't fair anymore.

Negative experience: Showers always freezing, prices have gone up. Probably the dirtiest gym I have been to in a long time. Pool always cloudy and always seems to be full of kids doing swimming lessons with about 10 parents on the sidelines. Gone down hill in the last 2 months. Steam room cold! Equipment never fixed!

Positive experience: Not sure why they don't maintain the temperature. Specially the changing room it's always freezing

Negative experience: I’m only a swimming pool member so can’t comment on the gym bit, but Showers are never the right temperature, it’s either freezing cold or boiling hot, not very clean for a swimming pool that has children’ s lessons, shower area is sometimes flooded with water, especially after a class. The steam Room, the thermometer is broken, plenty of times there was dirty floor, hairs, etc I find always I must have fit flops with me. there are never any notifications( email or message) given about place being closed, prices rising etc. I turned up multiple times to find out that the pool was closed. Also, they used to charge £6 for an extra guest, which was reasonable, but now it jumped straight to £10, which is a lot besides not offering anything extra for that £4 , then again no email to notice regarding this, I was just shown something at the reception about it, which felt a bit odd and awkward as we were there already. The only few good thing about it is the pool that has slightly warmer water than others, even though recently it was on the cooler side, free parking, sometimes if they’re bothered there are some fruit available and of course the lounge bit upstairs where you can have a really nice service ( sometimes slow) and good food.

Fantastic experience: This place is a haven. Swimming and steam room are certainly helping my pain and health in general It's affordable compared to many other centres and not as an enjoyable experience it's never too packed out or you don't have to wait to go into the pool. You get three guest passes too for a friend to try. It's very chilled and relaxing, unlike some other health centres. Wonderful, friendly staff and added perks , clean towels, so you don't have to carry wet towels back home. Swimming costume dryer, free piece of fruit, and free parking. But I think a lovely added gesture is 50% off all food and drink upstairs in the lounge area. ( up to two people, it's nice to relax up there before or after swimming or gym work out. They serve Starbucks and always have alternative milks. There is plenty of space and lots of comfortable seating and tables, and it's cosy and warm . So if you need to do anything on your laptop or just want to read a book or chill with your hot drink or lunch.

Fantastic experience: I staying in hotel for work. It's in the center of the town. I had great experience in Health club. Olena was welcoming and help me with everything I need! Thanks!

Fantastic experience: Health club staff are really welcoming and friendly . Swimming pool is warm & clean . Very relaxing atmosphere.

Negative experience: Had the worse experience in the world! I had a PT induction booked in with the health club manager for me to go and let the female receptionist know she kept shrugging her shoulders at me and talking to me in a way that i felt was quite rude and abrupt! This had led me to wanting to cancel my membership even though I've not even used the gym as I can't use the equipment unless I'm shown how to and I wasnt told in advance that there was a meeting taking place which has also left me feeling quite angry! And I asked to speak to someone else and she raised her voice "NO" as if I was a danger to the public, so now I'm wanting to cancel my membership.. THINK BEFORE JOINING oh and I didn't get my brand new "membership" card either. I tried to explain to the female receptionist numerous times that I have an induction with Abs booked in and she was clearly clueless on what a PT induction was and I felt as though that she was wanting to start an argument with me, I will not be returning other than to cancel my membership! I am fuming! Shambolic and a let down!

Fantastic experience: Very friendly and helpful staff, Abs tailors a fitness plan to your individual needs and is always on hand with advice, would thoroughly recommend!

Fantastic experience: Outstanding customer service from Finn and the team. Advice freely given and appreciated. Cosy environment with the added bonus of the hotel facilities upstairs. Thumbs up !

Fantastic experience: I think this club is just perfect! Great service from staff and wonderful facilities.

Negative experience: Extremely dirty, not cleaned properly. There aren't proper areas to change without having children and their mums or grandmas watching or having a mothers meeting in the changing room. Some of the equipments are old. Very basic. I paid full price (no offers were given although I found out next day my friend was offered the same package for £25) and didn't get my 12 week plan, I think I was supposed to ask for something that is supposed to be in the membership. I wish I took more pictures. I think you should do a trial 1st before you sign up.

Fantastic experience: Went to trial the gym and was greeted by Fynn who was genuine and provided top level service by giving us all the information we needed and really listening to our feedback. I would come back because of this service alone.

Fantastic experience: This is a great club, with excellent service! The staff and management always greet you with a smile and are knowledgeable. The pool is warmer than most pools and they provide Personal Training once a month for free! When you sign up for the full club access. What else could you want?

Fantastic experience: Been a member for some years. Club now reinvigorated by new manager with a renewed emphasis on customer service, support for your fitness goals and a relaxing friendly atmosphere. Good team too. Great place!

Positive experience: Small club, but that's a good thing as it's not intimidating & most of the staff are very friendly. Free towels and parking are very appreciated. Cleanliness can vary - absolutely gleaming some days, less so on others. Changing rooms rather tired & showers very much so, but I am prepared to overlook these while the pool and steam room remain uncrowded. No sauna, no jacuzzi, and only one hair dryer, but it's also significantly cheaper than other places. I have tried almost every pool in MK & this is the one I have come back to.

Fantastic experience: Friendly health club and pool. Love this place

Fantastic experience: Very warm pool. Lovely friendly male member of staff at reception.

Fantastic experience: Nice Place

Fantastic experience: Fabulous club with great facilities and superb staff, an excellent location as it is directly opposite the Milton Keynes shopping center with free parking !!

Fantastic experience: Friendly staff and always helpful

Fantastic experience: Love the pool and steam area. Lovely time with my girls after visiting the beauty parlour

Fantastic experience: The most personal experience I have had with a health club, the staff are always willing to give back to customers. Always willing to chat and engage with anyone who walks through the door.

Negative experience: This is quite upsetting to write considering I once enjoyed this club a great deal, where the atmosphere was light and cheerful and everyone was helpful and kind. Since then, the club has degraded, where both the saunas do not work and will not due to some repairs taking 'several months' so it is unclear when they will again function. Furthermore, the steam room appears to be on only half the time. It is unclear exactly how clean both of these facilities are as when I had dropped a towel on the floor in these premises it had come up incredibly filthy. Moreover, the general conditions of the floors makes me concerned about walking around barefoot. The gym is probably the best part, as although equipment is worn it is perfectly functional and premises appear to be decent. Overall, this place has its moments at times but more times than not, it doesn't fail to disappoint me.