David Lloyd Bristol Long Ashton

Positive experience: Staff are lovely but the place is starting to show it s age now

Negative experience: So depressing! No atmosphere. The kids soft play room is dirty and dark, echoing voices, with quiet elevator music in the background. The gym again is soulless, no real music or radio so you can just hear sounds of everyone breathing heavy and feet stamping on treadmills, huge spaces between old equipment and a strange 12ft dated TV in the middle of the gym playing cash in the attic...just what you need when trying to push yourself on a hard set! Very odd. I used to be a member at Exeter which is so much better and more modern. Such a shame, ive just moved house to LA and would have loved to be a full time member here if it was brought up to date (currently on a 2 week trial).1999 called- it wants its community leisure centre back!

Fantastic experience: I have just finished signing up for a gym membership at Long Ashton after having a really informative tour of the gym and facilities with Kya, she was super friendly and very helpful.

Fantastic experience: Lovely gym, really great experience signing up with Kya, so knowledgeable and helpful. Can’t wait to get started.

Fantastic experience: Sophia on reception was very welcoming, very polite and extremely helpful with helping me set up my account. Started off my David Lloyd experience very well. Thank you

Negative experience: Gym is ok but needs a facelift as it hasn’t been updated in many years, it’s clear to see. This establishment is only worth the high monthly fee IF you’re making the most of the indoor courts. Be wary of their so called joining fees and 3 month notice period which are very unfair to the consumer. Some of the staff at this particular gym are obnoxious and have given poor customer service over the phone especially. The manager in particular is something else, sound like he’s on a power trip. Some of the staff seem ok however, it depends who you get on the day. I wouldn’t recommend this place to family or friends for the price point, much better value out there.

Fantastic experience: Life guard had a lazer focus on my daughter when she swam and I was so grateful

Fantastic experience: Used the Ashton Gate David Lloyd for the first time today and loved it! Jack the manager showed me around and was great

Fantastic experience: Great tour with Garth and felt really welcome. Joining process was easy and the facilities are great.

Fantastic experience: Had a great tour with our guide Robert

Negative experience: David Lloyd need to make over this facility for what you pay everything is dated (gym equipment) also there's no real uniqueness to the place.. low budget places are already miles ahead of you in this area do better for your high paying clients

Fantastic experience: It was great to visit david llyods and i met harry a very good guy who show me the fantastic gym.

Positive experience: This is a good club with great personal trainers, including Tom Burge. Tom is friendly and flexible in approach and has created bespoke training plans that target my strength and mobility goals. I have seen good results from a weekly session. I would rate this club five stars if it addressed outdated bicycle access (barriers, road surface) and parking (poor stands, no shelter).

Fantastic experience: Jackie's conditioning for wellness classes are great - she adapts the exercises for different levels really well.

Fantastic experience: I’m new to this kind of environment but Bryn was lovely and was kind enough to answer my questions and seemed very attentive. This kind of interaction really helped boost my confidence, Bryn is a great lifeguard and i’m grateful for such incredible staff like him helping make a safe environment.

Fantastic experience: I found Andie very helpful when I had questions regarding the outdoor pool and changing facilities. Polite and friendly!

Fantastic experience: Had a fantastic session down at David Lloyd’s long Ashton , I usually use Westbury but due to work I went into long Ashton for a swim , the staff were all lovely and their was a life guard called andie Mogg who was brilliant, I had some questions she was keen to answer and forgot my towel which she made surei received one , so thank you andie I will look to use Ashton David Lloyd more often

Fantastic experience: Great club, Tom Burge is an Amazing PT!

Fantastic experience: Really impressed by the professionalism of Bryn. Very helpful and friendly!

Fantastic experience: What an amazing lifeguard Bryn is. really helpful this weekend

Fantastic experience: Excellent gym. Bryn was super helpful!

Fantastic experience: Very friendly club with competent instructors like Tom who adapt exercises to your fitness and flexibility - Battlebox in the early mornings is fun!

Fantastic experience: I had wonderful experience especially at the pool. The staff member Bryn was very helpful and pleasant.I will definitely come again.

Positive experience: had a great time, especially liked the pool lifeguard at the time (bryn? i think) was also great

Fantastic experience: Bryn is an amazing lifeguard! Super attentive and always watching over everyone with a friendly, professional attitude. You can tell he takes his job seriously, but at the same time, he’s approachable and easy to talk to if you have any concerns or questions. Felt really safe knowing he was on duty. Great energy, and he clearly cares about everyone’s safety. Thanks, Bryn!

Fantastic experience: The facilities were great and one of the lifeguards Bryn was very kind and helpful

Fantastic experience: Bryn was super nice and friendly, great service and I would visit again.

Fantastic experience: Bryn was a fantastic lifeguard so kind and helpful. Really made the day that much brighter.

Fantastic experience: I went to the David Loyds on a day pass and was charmed by the staff there, especially the life guards. In particular, one called Bryn was amazing. Very kind, very helpful

Fantastic experience: I love Mondays at David Lloyd. I attend Body Conditioning and Yoga with Jackie Cahill. She is the best. Extremely friendly and helpful to newcomers and those with injuries.

Fantastic experience: Great club, ideal for families, something for everyone. Jackie Cahill’s classes on a Monday - Barre and Conditioning - are brilliant and varied.

Fantastic experience: I weekly do the Barre and body conditioning with Jackie and love it!!! You really feel it in your body which I love and know I've worked myself!! Classes constantly change With routines keeping you 'on your toes' Jackie is friendly and gives you great alterations where needed...

Fantastic experience: Swimming pool is great and fantastic pool staff - especially Andie!

Fantastic experience: The receptionist Andie was super lovely helping me find my towel super grateful!! great service

Fantastic experience: Andie was really helpful and made me feel very welcome.

Fantastic experience: Jasmine on the cafe is brilliant. Always so attentive and sweet.

Fantastic experience: Lovely club. Special staff - shout out to Jack and Emma!

Fantastic experience: I’ve been going to David Lloyd in Long Ashton for a year now and it’s the first time I’ve stuck with a gym thanks to the great classes and instructors. It has a great selection of classes, especially Blaze 45 with Tom Burge which is high energy, lots of fun, and has helped me get so much fitter.

Fantastic experience: So many classes/excellent trainers- best sports club around .

Fantastic experience: I recently joined the club at Long Ashton as I was so impressed by the way they have thought about working parents: being able to remote work from the club so I can swim/join classes etc in my lunch break is a game changer. As is having access to the children’s training and clubs, my son is already asking to play tennis and basketball. I was really impressed with Ollie who gave us a personalised tour, it made me feel like the club could work with my family, not just as another client.

Fantastic experience: Garth was very informative and showed me around the club.

Fantastic experience: Great day at a great club. Excellent and professional service especially from Kasia. Well done!

Fantastic experience: Garth was informative and honest about the pros and cons of David Lloyd membership. It was a pleasure to meet with him. Would recommend to anyone considering joining the club

Fantastic experience: Lovely tour from Garth, not rushed at all, happy to answer loads of questions and concerns from stuff read online about membership. Club has a great family feel and nice to hear how he uses it with family too.

Fantastic experience: Big gym with so much great equipment! Have had Tom B as a PT for almost a year and he is so good at setting easy to follow plans that are changing my body and making me stronger than I ever thought I could be!!

Fantastic experience: I can’t say enough about my fitness journey at David Lloyds Long Ashton. It’s an environment where everyone feels welcomed and supported. The camaraderie among the staff, trainers, tennis coaches and members adds extra encouragement and accountability that keeps me coming back. Not only have I seen remarkable improvement in playing tennis with the help of the coaches, I have also started to improve my strength and endurance. Special mention to my tennis coach, Alec. He tailored his coaching skills with me so well and helped my game improve every day. My personal trainer, Tom Burge, who took the time to understand my needs and goals at the start of the session before proceeding with the training plan. He also shared healthy eating habit and always been motivating me to stay consistent with my workouts. I would also like to mention tennis coaches, Jonathan and Dave, for keeping social sessions enjoyable and create tournaments that are fun and competitive.

Fantastic experience: Great experience so far at David Lloyds and I highly recommend the personal training with Tom. He helped me to tailor my workouts and I've seen real progress!

Fantastic experience: Really enjoy using this gym since I’ve joined. I’ve been having PT sessions with Tom which have not only helped me on my way to reach my fitness goals but has boosted my gym confidence massively! Couldn’t be happier!

Fantastic experience: Great class with Kay yesterday. Strengthen all areas of the body. Would be wonderful if we could have more body condition classses during off peak times with Kay.

Fantastic experience: Garth provided a great introduction and onboarding, great facilities including gym, studios, outdoor and indoor pool, cafe, workspaces!

Fantastic experience: Very enjoyable and relaxing environment for gym or swim. Thankyou to Tom for help getting started with some new PT sessions

Fantastic experience: Great gym with good work stations / facilities. Been having regular sessions with PT Tom Burge who is extremely knowledgable and has developed interesting training plans for me based on my targets which are clearly demonstrated and communicated. I did my bio age analysis on my last visit and all my stats have improved since training with Tom along with my general gym education and confidence

Fantastic experience: Good facilities for central Bristol, and PT sessions with Tom

Fantastic experience: I have been a member of David Lloyds for quite a few years. This past couple of years I have had quite a bit of surgery in my knees and about to have a full knee replacement. With this in mind I signed up for a PT and was introduced to Tom at the beginning of 2024 he had been an inspiration to me getting me ready for my surgery. Thank you Tom for all your hard work which will start again in October once rehab begins!

Fantastic experience: Great gym with good facilities and enjoyable classes. I’ve had sessions with one of the personal trainers, Tom Burge, who has been excellent in creating a bespoke programme and helping me get more confident in the gym.

Fantastic experience: I’ve been having Tom Burge as my PT for the last year and he is hands down the best trainer I’ve had. He took the time to understand what I’m looking to achieve and was able to execute a plan tailored perfectly to meet my goals! Never been happier with my progress in the gym and the confidence it has given me. Thanks Tom!!

Fantastic experience: Brilliant service, An amazing PT called “Tom” was very helpful and made my experience very pleasant. I look forward to our next session

Fantastic experience: Great gym in Long Ashton. Facilities are really good, everything is lovely and clean. The personal trainers are nice, Tom Burge has been a great help.

Fantastic experience: Great time at this gym, blaze is great and the outdoor pool is lovely in the nice weather! Tom B is a great PT and group exercise instructor, very knowledgeable and would really recommend him to anyone!

Fantastic experience: Great gym and if you want PT sessions Highly recommend Tom Burge

Fantastic experience: Tom is an excellent personal trainer. He is punctual, reliable and always seeking to make the sessions interesting. Most importantly, he has allowed me to reach my goals. The gym is well stocked and there are always classes available for all tastes.

Positive experience: Great club . Personal training with Tom Burge has been an excellent experience and always learning new techniques to become stronger and fitter

Negative experience: I am so frustrated at the lack of cleaning and infection control at this club. I have repeatedly reported issues to them over the last 10 months and nothing has improved. Many facilities are absolutely filthy, with some areas not being cleaned at all for months. Nothing seems to get inspected or checked and I have no confidence they are following basic H&S protocols. Two weeks ago I was swimming and had to fish a dead rat out of the pool that had clearly been there all night and no one had checked the pool before opening in the morning. Normally I wouldn’t be concerned about this if a pool is being well maintained, but considering how filthy the showers are and that they’ve not been cleaned or disinfected for many months, it is hard to trust they are maintaining satisfactory conditions in the pools. At a club that charges premium prices you expect excellent standards, but what I’ve experienced is broken gym equipment, filthy shower facilities and no satisfactory action when issues are reported. I have submitted numerous complaints to the club prior to leaving such a negative public review. I have been attending this club for nearly 15 years and have previously loved it here - all I want is a clean, safe, well-maintained space to exercise, and they are failing to provide that despite their prices tripling and their opening hours reducing since I first joined.

Fantastic experience: Very impressed with the facilities at the club and all there is available for me and my family. Garth showed me around and was very helpful explaining everything. I think I will be very happy here. Thank you.

Negative experience: awful experience with the sales consultant. He was very pushy and when he understood I was not going to sign up for the membership he said that I should never have gone for a tour if I had no intention to sign up and he put the phone down on me. Very rude!

Negative experience: I was kindly given a day pass to try out the gym before signing up. Thank goodness I did! So so disappointed with this gym! Firstly, it looks and feels +20 years old. This place should of really been refurbished during lockdown. It’s also in desperate need of a deep clean. If you look by some machines and in the corners there is just years of built up dirt. Whilst I don’t expect it to be in pristine condition, I am going to have higher expectations due to the cost of the monthly subscription. In this case, my local pure gym is much cleaner. Secondly, the layout is very bizarre. The indoor pool is situated in the middle of the gym with cardio machines around it. The thought of being stared at if I went swimming puts me right off - as people on the treadmills genuinely have no other choice but to face the pool. The idea of being able to have a relaxing swim seems far. In addition, if you wish to go to the outside pool from the changing rooms (therefore in your swimming costume), you have to walk through the gym. Whilst the path is short, again this is very weird. I saw quite a few people making a quick dash to the outside pool which seemed that they were also uncomfortable doing it. Third, I was given a tour before starting my session so was able to plan in my head what I wanted to do. I wanted to do a gym session and then do a nice cool down stretch in the yoga room. After my gym session I went to the yoga room, only to find it locked. This was around 8:45pm on a Thursday, I looked through the window and no class was on. I feel that all the individual rooms of the place should be free for us to use unless a class is going on. As this was at the end of session, it was kind of the deciding factor for me. You can’t expect us to pay a crazy amount of money and not allow us to use the free spaces. I can’t speak for the other locations but David Lloyd has really allowed this location to deteriorate. Therefore, definitely not worth the price.

Negative experience: Wish gave them zero . Sales team absolutely awful& rude

Fantastic experience: Super easy to book a tour, nice place with amazing food. Garth helped us get our memberships and it was all quick and simple with great smoothies throughout the process!

Positive experience: The club is great - facilities are lovely especially the outdoor pool. Just a warning to people that it is very easy to sign up for membership/clubs etc but almost impossible to downgrade or change your membership or cancel clubs. There is only a chat function to be able to do query payments or membership and there is often a lag in getting back to you - there used to be a phone number but this was cancelled. I did have a scenario when I cancelled clubs and payments were taken from my account for several months. Just beware!

Positive experience: Outdoor pool, even though a little busy was sparkling clean and nice temperature. Always a lane for swimming x

Negative experience: I have to say the new app system is a joke - you request a call back and it never happens then you phone in and they can't help you as you can only get through to the recruitment team!! I am paying over £372 a month it seems crazy that you just can't get the rightful customer service !!! I honestly think they lock you in and then that's it !!! Awful !! and I am very frustrated !!

Fantastic experience: I had a great joining experience with Kaiya last month. Brilliant welcome package on sign up. I am really enjoying the club and its classes. Friendly welcoming staff. Plus, I've had some super sports massages with Emily. I did experience a minor management issue early on, but this was really well handled by Max. Happy to be a member.

Fantastic experience: Dave ran a fantastic triples session. He’s always very helpful and knowledgeable

Fantastic experience: Thanks so much for a great intro Garth.

Fantastic experience: Great experience, Garth was able to answer our questions and support us with signing up to the club! Thanks so much

Fantastic experience: Ollie is just great. Friendly professional and he knows everything you need to know about the club.

Fantastic experience: Was given a tour by Ollie, very informative and friendly guy. He was Amazing.

Fantastic experience: Garth was very helpful and speedy in sorting membership after a great tour of the centre.

Fantastic experience: Ollie was great and really helpful. We signed up on the day of our visit. Liv was also very helpful too.

Fantastic experience: Great staff. Ollie was very helpful with the onboaring session. Very nice and clean place

Positive experience: I’ve been a member for almost two years now and mainly attend the classes rather than the gym. All the instructors are great but Scott Pollard has genuinely changed my entire outlook on fitness. As well as losing weight I am mentally healthier and actually look forward to exercising - words in my 43 years I never thought I’d say! Scott is extremely supportive in coaching throughout class and he has the right balance of encouraging but pushing you to improve yourself and is always effervescent and engaging.

Fantastic experience: We were toured by Ollie today! Bit of a legend not gonna lie. Great tour. Amazing personality. We signed up. Really great club with brilliant facilities and fantastic staff. Looking forward to using our memberships! Thanks Ollie. Top guy!

Fantastic experience: Signed up with Ollie today, he was so friendly and made us feel so welcome! Really took his time showing us round, answered all our questions so now we feel so comfortable in the club. So handsome too- bonus!!

Fantastic experience: Great experience signing up, Garth very helpful, polite and professional. Not pushy at all which was appreciated. Great club with nice facilities and an excellent outdoor pool

Fantastic experience: Garth showed us around on a tour which was very informative and engaging. He was very easy to talk to and had a good sense of humour.

Fantastic experience: Absolutely fantastic club and great staff!!

Fantastic experience: Joining the club was super easy. Garth explained everything in great detail. Can’t wait to get started at the gym.

Fantastic experience: Ollie in the membership team was excellent, would recommend him highly

Fantastic experience: Me and my partner met Garth today for a tour of the facilities, he was very polite and helpful with all our questions and always knew the answers. He was very kind and helped us sign up today. We are looking forward to coming.

Fantastic experience: Very friendly and thorough tour of the facility from Garth. Explained everything in detail, and made me and my partner feel very welcome. Now we’re members as of today and can’t wait to get started!

Fantastic experience: Garth was very helpful on the tour and guided us through the membership process very well

Fantastic experience: Great introduction to the centre by Garth, very knowledgeable and friendly

Fantastic experience: Garth was very welcoming and friendly. He made us feel comfortable and is a great example of the quality of the club. Thanks Garth for your help. Ali and Sam

Fantastic experience: Ollie was so helpful, made it so easy to join, can’t wait to get rid of this fat face, see picture for reference.

Positive experience: Great tennis programme but the gym is quite run down. Jacuzzi needs maintenance as once powerful jets are now weak and half of them aren’t working. The tennis coaching both group and 1-1 is transformational. The racquets manager Dave, and Jonathan really improved my game The badminton / pickleball courts have cracks and uneven bounce and water leaks from the ceiling. Hoping we have padel courts without sacrificing indoor tennis courts

Fantastic experience: Fab triples sessions with Dave. Love them and keep coming back for more.

Fantastic experience: Garth is an excellent person to start your journey to David Lloyds!

Fantastic experience: Garth was great at showing us around, super low pressure from a sales perspective and really friendly

Fantastic experience: Joined as a returning member and was pleased with the help and guidance I had from Garth. Very friendly and helpful throughout the process. Happy to be a member again

Fantastic experience: Signed up this week with the help of Kaiya, she was lovely and made it really easy, explaining everything along the way. Happy with the club facilities in particular the indoor tennis :)