
Information about PureGym Southampton Central
Opening hours
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Our comment from FitFit UK about PureGym Southampton Central:
Welcome to PureGym Southampton Central, the ideal fitness destination for individuals seeking a comprehensive workout experience. Located conveniently in Southampton, this gym offers a vast array of equipment, ensuring you have access to everything you need for your fitness journey.
Users appreciate the cleanliness of the facilities and the friendly staff who are always ready to assist. With a spacious layout and an open-plan design, many members find it a pleasant environment to work out in.
Here are some highlights based on user feedback:
- 24/7 Access: The gym is open around the clock, catering to all schedules.
- Well-Equipped: It features a wide range of machines and free weights, making it suitable for all fitness levels.
- Positive Atmosphere: Many users describe the environment as welcoming and motivating, making it easy to stick to your fitness goals.
- Great Classes: Members enjoy the variety of classes offered, with many praising the instructors.
- Maintenance: The gym is praised for regular cleaning and upkeep, although some users have noted occasional issues with equipment and facilities.
While many positive aspects shine through, there are some common concerns:
- Occasionally, shower temperatures are reported to be inconsistent.
- At peak times, the gym can get crowded, making it hard to access certain equipment.
- Some equipment has been noted as out of order for extended periods.
Overall, PureGym Southampton Central remains a popular choice for gym-goers in the area, balancing quality facilities with a friendly environment. Whether you're a beginner or a seasoned athlete, this gym has much to offer!
Services, Machines and Guided Classes
PureGym Southampton Central: Opinions
Fantastic experience: A good gym, lots of equipment, and it's quite open plan which I like. Puregym is a great price too!
Positive experience: Good location, nice equipment but the showers are scolding hot. Never seen anyone actually use them since I joined. I reported it to a staff member and emailed PureGym but so far nothing has been done.
Fantastic experience: Clean and well equipped. Priceless experience. Loved the gym.
Negative experience: Difficult, my personal trainer Joe is excellent, however the no Aircon is unbearable it's far too hot. The equipment is quite poor and a fair bit has a lot of wear and tear so doesn't quite move correctly, limited machines, often waiting around, far too much cardio machines for the lack of people using them, should remove some of these and get more weights machines, the cardio is very rarely ever even half full of use. Showers always stink of sewage as well in the shower side of the changing room. Hydro beds are more often than not only 1 actually working. The strange step climber machines upstairs are absolutely useless and I don't think I've ever seen someone use it for more than 20 seconds before going downstairs to the better ones, waste of space
Positive experience: My bike was stolen from the front of this gym and I ask for camera and the staffmember told me cose not exist! In the gym was also very hot. Showers have to hot water without pressure. Anyway inside the gym look nice and the teperature inside arround 25 grades made me to leave 2 kilograms fat overthere
Negative experience: It's not the best, but fair, overall. Unfortunately, all the time is something that is not working (showers, for example), or something that is broken (gym equipment or hydromassage chairs).
Positive experience: Very good gym 24hour open good for all kinds of people and does the job
Positive experience: People rarely rerack their weights. Poor gym etiquette
Positive experience: Air con never on
Fantastic experience: Cleanest PureGym I've ever visited the staff are hardworking and approachable, always seen cleaning equipment or showing people around.
Fantastic experience: It's been an awesome experience with the gym
Positive experience: Spacious not crowded. All the usual equipment one would expect.
Fantastic experience: I have been working with Jade since May 2023 and it has changed my life completely! The PT sessions are amazing and Jade is genuinely one of the most motivating and nuturing people I have ever met! She has helped me to change my lifestyle for the better. Her tailored work out plans are designed to push you and reap the fantastic results! I cannot recommend Jade enough. Fantastic person, encouraging, supportive with a cracking sense of humour! 5 star and beyond personal trainer and truly one of my favourite people!
Fantastic experience: I came to pure gym for Jade Attwood’s coaching services and aerobics classes which have been the most inclusive, motivating and enjoyable fitness experiences I’ve ever had. Jade is a phenomenal and talented PT, who has made my time at PureGym worthwhile and life changing!
Fantastic experience: Just wanted to thank and recommend Greg Small personal trainer, I’ve been trained by Greg regularly for 8 months and his knowledge and approach to training has been amazing so much so my son is now training with him too, I was borderline diabetic when I started training with Greg and my blood test results are filed with no further action needed, I can’t thank him enough for his dedication to my journey, if you are looking for a personal trainer to help with your journey I couldn’t recommend Greg higher, I really enjoy Greg’s easy going knowledgeable approach to our sessions, so happy we work together thanks again Brian ️♀️
Fantastic experience: I have been with Greg as PT for the last 11years. Our sessions are fun, motivating, structured and flexible. He has always listened to what I need and I feel that my sessions fit this. My goals have always been met and I feel strong and fit in my 40s
Fantastic experience: Been using PureGym now for a couple of years and can’t fault it - the flexibility, the equipment and the team are just ace. All the classes have a range of ability throughout and the team always make everyone welcome and feel comfortable. I’m addicted, there are much worse things to be addicted to.
Fantastic experience: I have recently joined PureGym Southampton Central and I was impressed by it, bearing in mind that it is my first time joining and attending gym! Very cleaned, a lot of equipment to work with, friendly staff and helpful. I could not praise enough PT Matt Portelli, who has been recommended to me for 1:2:1 sessions and focused on my health issues and worked through to fix them the best he could, as well as the classes I have joined for cardio and strength building that are run by Matt as well, could not recommend enough. So even if you look for a general workout or for some workout tailored to you, PureGym seems to be the best choice you can make!
Fantastic experience: Fantastic gym! Great atmosphere. Always clean. Great classes and coaches - MATT PORTELLI in particular is AWESOME! Worth signing up with PureGym just to work with Matt.P. He is an asset to the gym; sign up with some classes or even 1-2-1’s with Matt.P and see for yourself and you’ll be amazed at how you will progress!
Positive experience: Equipment is good. Thankfully I go early in the afternoon now and don't need to use the changing rooms either. So my only real complaint is the water fountain - which either gives you a dribble or soaks you. Must have been like this for at least a month.
Positive experience: The gym location is great, and a big plus is that it has two floors. Unfortunately, I have to say that the equipment is not well arranged, and a lot of space is wasted. Primarily, they are too close together, and there is no health and safety margin. There are new elliptical machines, but they are not better as they are much smaller. There should be more variety in machines for glutes, such as leg abduction, chest, and shoulder machines. Most importantly, for such a large gym, the lack of a standalone punching bag is unbelievable. I must admit that the water is always cold, especially during the winter. There's also no heating, and the showerheads are always dirty. When I asked the lady to clean them during the cabin cleaning, she replied that the night shift takes care of that.
Fantastic experience: Great facilities, amazing classes, especially classes with Kazan & Abs
Fantastic experience: I love to came here. Really good staff and nice atmosphere
Fantastic experience: Really tough but fun classes with Michelle and Abs instructors, highly recommend!
Fantastic experience: A great class thoroughly enjoyed will be back next week
Fantastic experience: Great class ad I'm 64 I had to take it slow bad knees
Fantastic experience: Joe is a brilliant personal trying & spinning he is fantastic
Fantastic experience: Easy to access with code, big gym, spacious with lots of equipment. I liked that there were a few spacious areas where you could do your own workouts if you wanted to.
Positive experience: Good price, extremely crowded, cheapest in the town so cannot complain.
Positive experience: For Southampton, I believe this gym wins in terms of equipment and facilities as well as classes. Other gyms don’t have many classes if you like that. I also provides with the premium membership a cool chair for a massage. It doesn’t have a swimming pool or aqua gym classes, or any of these advantages that you might see in gyms in other cities but neither do most gyms in this city. You will find what you need and it’s open 24 seven which is very important. It’s right next to the station. It costs a few pounds more compared to The Gym Group. Bathrooms are equipped with supplies even straighteners for women.
Positive experience: Decent gym, reasonably well equipped unless your looking for very specific equipment. Showers are terrible, usually either cold in winter or heated to the temperature of the sun during summer, if they are even working which is rare....
Positive experience: I would give 5 stars because it is a decent gym but the water under the shower is just too cold for me
Negative experience: Today someone stole my jacket from the locker room. I have heard many such stories and opinions, but this was the first time it happened to me.
Fantastic experience: As good as it gets for PureGym, does get busy at peak times but you cam check ahead. They've got good equipment there
Fantastic experience: Pure Gym Southampton Central is a friendly, clean and well equipped gym.
Fantastic experience: Excellent as always
Negative experience: Will take your money and lack on maintenance. Showers cold, equipment out of order for weeks. Locker room people leave locks on lockers for weeks. Used to be a lot better.
Fantastic experience: Good equipment. Very happy with the hydromassage seats
Fantastic experience: I’ve been a member at PureGym for some time now, and I can confidently say it’s a fantastic place for anyone looking to get fit and healthy.
Fantastic experience: Brilliant gym. Open 24 hours. Brilliant place. Nice atmosphere.nalways clean and tidy
Negative experience: Been going to this gym for few years now and have seen the downfall of the management here, have told managers for the last few weeks that the yanga water which I pay for has no flavour as they are to lazy to refill the liquid, the male manager rudely says that I am just trying to get free drinks rather then being helpful when I am paying for this service. Machines are out of order for weeks and don’t get fixed, water pressure in the showers are always low and cold water. Overall bad experience since the last manager has left for the last few months
Negative experience: Gym going down hill, been here member 8 plus years here. Management are non existent and unfriendly, which is a shame as was one of the better gyms before. Yanga water never has any flavour in any of the 6 options most of the time and you ask about it to get moans and groans from manager. Machines broken and left for ages, showers are worst ever, either broken, cold water or dirty in general. Hair dryers are temperamental. I have membership at bitterne too which is much better just a bit far from me as work close to this one. It’s a shame now as management have dropped standards in one of the better gyms in Southampton.
Fantastic experience: Pure Gym it's a nice place to be ,lovely environment
Positive experience: Having just joined PureGym with a multi-gym pass, I decided to visit the Southampton one. It doesn't matter what time of day you go, it's always rammed and there is a constant wait for using equipment which isn't ideal when you have a set plan. The hydromassage is a great addition to the gym experience though so that was one positive
Negative experience: Men's changing room hand dryer hasn't been working since I joined 3 months ago. The only water fountain in the gym hasn't been working for the past week or two. Unacceptable. You'd think in a gym the staff would be more disciplined to upkeep basic facilities. Other than that it's okay. Only two press benches which is little for a gym this size but rest of the equipment is fine.
Negative experience: A gym that opens 24 hours a day where at 11:28 pm you go to use the bathroom and the employee is prohibited from doing so. where it says it is closed. But in this scenario, where do we meet our needs? Would it be a salon? The worst part wasn't being able to use the employee's lack of education when reprimanding them regarding use.
Fantastic experience: It was my first time at any PureGym, and I was very impressed. I bought a day pass for £7.99, did a morning session, went to work, then a teatime session after. Perfect when working away from my home gym. Highly recommend.
Positive experience: Great gym, really friendly environment and plenty of equipment- love the hydrobeds too- just wish they were always working, then it would be a 5/5!
Negative experience: I would give 5 stars if it weren't for the fact that in one week my headphones and perfume were stolen if someone could not afford it, let him go to work and earn and not steal who works to have a bottle of perfume had a specific flaw, so it's better for you if I don’t see not to see them in someone's headphones I will also recognise them. It's really sad that there are such people in such places…
Fantastic experience: Great gym friendly staff
Negative experience: Would never go to this gym again, I ended up paying 3 parking tickets, which made me furious.
Positive experience: Nice, clean facilities, and the calisthenics area is great!
Positive experience: the equipment was replaced with a new one, which is a big plus, but unfortunately in the afternoon there are a lot of people and it's hard to do a workout
Negative experience: Showers have been broken for months now. Sometimes all of them, sometimes half of them. Water temperatures often too cool. Shower stalls don't smell fresh, either. Also there are a lot of lockers in the men's changing room with the same locks on them for months, obviously never removed and no one is policing the no overnight policy. A shame, because otherwise a pleasant enough gym with reasonable equipment. UPDATE OCT 2024: problems continue with the showers, at least 2/6 not working atm. The lockers are freed up now, so that's better.
Fantastic experience: Have been to a number of puregyms across the country and this has by far been my favourite. Good size, nice people. Go after 7:30pm and it’s not too busy. If you avoid between 5-7 then it’s never too busy I found :) good selection of equipment and it’s all decent quality too
Positive experience: Good Gym, very big and well stocked with equipment but because of the location and popularity it could do with being even bigger but if you avoid the really busy times you should be able to do your routine without too much waiting around. On the whole, it's a nice, clean place to work out. Staff are great but sometimes hard to find, It's also 24 hours for you night owls.
Fantastic experience: Compared to other gyms this is crème de la crème of gyms. Super clean, modern, well equipped. Well worth the extra couple of pounds you could save elsewhere. Member of staff Maria was extremely lovely and helpful with showing me around. Overall, best gym I've been to so far.
Fantastic experience: The gym facilities could do with expanding as there's not a great deal of room if 4 or 5 people show up with a similar routine you can get in each others way a little but I like the place I'm progressing well with the equipment currently on offer I just try timing my session so its a little quieter
Negative experience: Mediocre gym with old and badly maintained machines that are out of order all the time. On top of that and the equipment like the seats of machines and grips break regularly. Had no hot water in showers for months. Whole top floor shakes if someone drops a 10kg dumbbell. Overall the best thing about the gym is the location.
Positive experience: Can get very busy during peak times. Needs a return but decent equipment and vibe
Fantastic experience: 5-star review for Greg Small Personal Trainer at Pure Gym Southampton. I've been with him for 4 months leading up to my wedding, and with his help I hit my target 1 month quicker than I set out for myself. For the first time in my life, I enjoy going to the gym.
Positive experience: Much better gym than PureGym Shirley. It is really good gym, machines and irons enough for everyone. Lockers are good too.
Negative experience: Good gym in general plenty of equipment to use. Rather cramped at busy times Showers seem to break every 3 or so months and at the moment are freezing cold which is not good if you want a shower after a sweaty workout
Fantastic experience: Very good and big gym which enables you to get a good workout in even when it is busy
Negative experience: Absolute joke , Mens showers are always out of order and take weeks to get fixed and that’s temporary , people work out and want a shower before work for god sake !! Machines always broke , pods are unreliable and occasionally all the lights in gym will go out for a few hours . The manager and staff couldn’t care a less as it keeps happening
Positive experience: Great gym and only let down for me has been Saturday morning the spin class instructors mic is obnoxiously loud and deafens the entire functional area and can be heard even at the other end of the gym! The back of the spin class is only around 5 metres away from the instructor so it really doesn't need to be that loud.
Fantastic experience: I've changed gyms in Southampton three times and this is my favourite one so after moving to a place where it was too far to come to this one... I decided to sign up again despite the distance I have to travel to come to this gym, but it's worth it as it's so big there's always room even if it's crowded.
Fantastic experience: Lovely staff. Easy to use machines. Really clean and a great vibe for your workouts. ☺️
Fantastic experience: This is the best puregyms out of all puregyms. Other puregyms around focus the gym floor to cardio machines but not this one. This gym has a long free weights section and open floor so even on its busiest days I can still stick to my routine and get a good lift. They have done amazing to keep the cardio section small in the top corner of the gym - unlike other puregyms who give cardio machines an entire floor. All the other puregyms need to follow suit! This isn't the 90s anymore, people want to lift not do cardio.
Fantastic experience: Really nice and well-equipped. I’ve been to quite a few PureGyms and this was definitely one of the best. I went in the evening in the run up to Christmas and it was nice and quiet.
Hi G W, thanks for taking the time to leave this 5 star review! We really appreciate and take on board member feedback. We want our embers to feel confident and safe as they work out at PureGym. Members can use the Members Area in the PureGym app or website, to see how many people are in the gym. It's great to hear that you are enjoying your membership! Thanks, PureGym
Fantastic experience: It has all the equipment that a gym can offer. They clean often, unless a member makes a mess. Staff is friendly However it gets very busy in peak time and that might be an issue to find a free equipment to use
Hi Sam, thanks for taking the time to leave this review, we always appreciate member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: A great facility with friendly staff and polite members, plenty of space, equipment and parking (early morning). Access with the app is easy. Highly recommended as a gym facility.
Hi Roy. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Very well equipt gym in a very accessible location. Changing room are always pretty clean, especially when you consider the amount of foot traffic they get. It has good disable access and vending machine for drinks and snacks Incase you forgot, although be warned they are pretty expensive. Can be very busy at times and difficult to get on desired machines or weight area, but it's difficult to penalize the gym for being so popular. If possible avoid 17:00-21:00 week days as this is probably the busiest times. Most people using the gym will be members as the value compared to a day pass is significant. With this you can download their app to see how busy it is, there are many workout plans to use and there's a QR code instead of remembering your pin.
Hi Jake. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and we appreciate your feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Yeah not a bad gym
Hi Ryan. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: i hate droy he always exercises here please prank him while he's using the massage chair by spilling cold water on him thanks
Negative experience: Got a parking notice for reg W88 BTC. Will cancel my membership if Pure Gym does not assist. I was parked in the right place, I used the gym only 20 minutes on that occasion and drove home straight away. Its crazy.
Hi Ambrose. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It would really help us if you could get in touch directly with the Gym Manager/Member Services to provide more information (such as date and time etc.) so this can be properly investigated. Thanks, PureGym
Fantastic experience: Great gym - loads of variety in equipment, spaces and classes. Very relaxing environment but I don't think I've ever met a member of staff. Changing rooms, showers and toilets are all very clean and very well equipped (including hair styling equipment). Lockers are available if you bring a padlock.
Hi Amy, thanks for taking the time to leave us a rating for the Southampton Central gym. It's great to see its 5 stars! If you have any feedback about how we can improve our services going forward, please feel free to get in touch! Thanks, PureGym.
Positive experience: Lots of space and equipment. Cleanliness of the gym is also up to standards. The only problem in my opinion is that some of the cardio equipment (like bikes) is left with out of service note and nothing is done about it, even though weeks passed. Or its usable but some of the components are missing like basket for things, or pedals straps. Also i thinks the amount of stations for sanitizing equipment got decreased, but might be wrong, maybe they were just moved. Have not used the showers over there so can't say anything about that.
Hi Adrian, thanks for your review. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym
Negative experience: I find it really disappointing how this gym is managed. I have been going there for many years now (with a break due to COVID), and it astonishes me not only how often there are problems with plumbing and/or the showers, but also how long it usually takes to fix them - and sometimes problems happen not long after things have been fixed! It feels as if we are dealing with new and experimental technology that is still being tested in the field. My only conclusion is that there is a consistent decision to go for cheap fixes rather than do it properly, to save some money, making it clear to me that the well-being of the members is not the priority - contrary to the constant PR propaganda. It is also disappointing that the hot water in the showers - at least the men's - is too hot, way more than it needed to be, without having the possibility to make it cooler. Is it too much to ask to have a mixer or something similar, so we can use cold water if we want to, also contributing to save some energy in the process? In addition, I have also noticed that sometimes equipment goes out of order and seems to take too long to get fixed. Even if in some cases they might be waiting for a part, it seems surprising that it can takes weeks and weeks, as I have to assume this is common and part of regular maintenance for any gym all over the country. Finally, I particularly resent the nerve regarding the recent notification about the increase to the monthly payments. Instead of compensating the members for the ridiculous amount of recent problems, from complete lack of hot water, to leaks, to malfunctioning A/C, as a gesture of appreciation for our patience and hassle caused (allowing us to use other nearby gyms doesn't count, this is the bare minimum and is only done to avoid claims against the monthly payments), all we get is this increase in our membership.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment or facilities please notify staff on site as soon as you can. Thanks, PureGym
Fantastic experience: Spacious. Has two levels. Has parking and an area for bikes to be locked too. Friendly and helpful staff. Can get busy during peak times but that's to be expected in such a central location. It's definitely one I will attend again.
Hi, thanks for taking the time to leave us a review. We always appreciate and take on board member feedback. We're really happy to hear you're enjoying making use of the gym! Thanks, PureGym.
Positive experience: Is an alright gym. Good amount of kit but can get pretty crammed at peek times. Staff are know to sit around and never interact with people who obviously don't know what they're doing. Maybe they'd get more clients if the offered some free advice to novice members. Just a thought.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Negative experience: Housekeeping is not very nice. Especially for new gym participants. If someone does not close the locker, they slam the locker door with all their strength to show how to close the locker.
Hi Jaroslaw, thanks for leaving us a review. We are sorry to see this is 2 stars. We appreciate and value our member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information so this can be investigated. Thanks, PureGym.
Fantastic experience: Iv been to alot of puregyms and Southampton Central is up there with the best of them. Love the general layout and the functional fitness area. They have great changing rooms. All staff and managers are friendly and knowledgeable always happy to help. Adam Mikietinski is the 2nd best personal trainer in the world (...I'm number 1 ). In all seriousness he is a great trainer and coach as are alot of the other staff.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment. It's great to hear you enjoy using the gym and have got a little routine back! Thanks, PureGym
Positive experience: Very nice gym but completly overcrowded during daytime. I recommend it if you like to workout after midnight.
Hi Mateusz. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall. In the meantime, we sincerely wish you the best in your future fitness goals. Thanks, PureGym
Negative experience: As I shared with your amazing manager since my first day as a member, this is the cleanest gym I've ever attended! Staff are brilliant and classes with them are very motivational!! I loved it! What knocked the stars off is your booking system. I have a physically heavy demanding job, unloading containers. When I get back home 6am after night shift sometimes I need to cancel my class for the late afternoon because I've been unloading 40ft containers full of 32kgs each box for sometimes more than 9 hrs straight. I cancel the class 4+ hrs before it starts and the system still counts it as a last minute cancellation. From there on I receive the 'we missed you in class' email and the one following with 'you're restricted from booking classes for 8 days'.. I have screenshots showing the times and confirmations of cancellations made on time, yet I kept getting restricted too after that. It's a pitty, but had to cancel my membership as much as I love the place and the classes. Also.. Despite the fact that the first class I ever booked was the 5:30pm cycling class, queue was so long outside we were asking to be let in because we were going to be late for class. I managed to get in, changed my shoes and by the time I come to the cycling studio, I was told there's no space. A member of staff had let people in without them logging in with their code on the door and someone took my spot apparently. Booked a class and was still told there's no space. Even after that first bad impression I kept coming and I loved it, never said a word about it but it can be seen on my record because it was with Kazeem L. (sorry if I misspelled the name!) and I went back home when I was told there's no space, ehich was probably an overall of 20mins on the premises while I change over twice and am back out the door.. My friend who also goes to the same gym told me to get ahold of someone and speak to them about the bookings back in that time but I'm fully aware staff know even better how this system works so I found it a bit useless to be mentioning it. But then when I was restricted from classes so many times I genuinely started questioning myself and print screening the times and saving the emails confirming I've cancelled it on time. Anyways, to no avail. I will miss the classes and staff but definitely not the feeling of being restricted for cancelling on time.
Hi Gabrielle, thanks for leaving us a review. We are sorry to see this is 1 star. If a class is cancelled 4 hours before it is due to start then a member will not receive a strike for this. Anything within the 4 hours and they will. However Member Services will always be happy to take a look at a members account and advise further. We are sorry to hear you have decided to cancel and wish you the best of luck with your onwards fitness goals. Thanks, PureGym
Positive experience: Good gym! But there's need to improve the calistenics area
Hi Georg. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and that you've given us 4 stars. If you have any suggestions on kit that the gym requires, please speak with the Gym Manager or leave a note in the feedback box, which is reviewed regularly. We hope your time with us continues to be positive! Thanks, PureGym
Positive experience: Busy but very nice and clean , instructors are very friendly and helpful. They are young in comparison to shirely pure gym where they are expert with advanced skills. It needs more different types of classes , Abs, yoga, pilates, body toning maybe zumba , maybe more classes in the morning as well. I still like it
Hi there, thanks for taking the time to leave this review! We always appreciate and take on board member feedback - it's true that our classes and great and super popular! We're glad to hear that there's a demand for more classes, this will definitely be looked in to :) enjoy your next workout! Thanks, PureGym
Fantastic experience: 24 hour gym with great facilities and plenty of space.
Hey Morgan, thanks for your great review. Get in touch if you’d like to tell us more about your great experience! PureGym.
Fantastic experience: I'm a new member. So far very impressed.. so much equipment.. nice atmosphere.. great showes. Lots lockers.. on two separate occasions staff saw I was looking were to go (as I was new) and asked if I needed help. Which u really liked... little things matter.. I can say best gym I been to.... Update. .. Been going there a few months really love it there..
Hi There. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and that you've given us 5 stars. Our staff will be thrilled to hear you noticed this! We hope your time with us continues to be positive! Thanks, PureGym
Fantastic experience: Great selection of cardio machines and strength training gear. One of the nicer layouts of a pure gym that I've been too aswell
Fantastic experience: Quite busy. This gym is what you'd expect a gym to be. Clean and staff are helpful.
Hi Drei. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall. In the meantime, we sincerely wish you the best in your future fitness goals. Thanks, PureGym
Positive experience: Nice gym please put the weights back after use
Thanks for the great review! Putting weights back after use is in our gym rules so the team do actively remind members of this. Feel free to get in touch with Member Services if you'd like expand on your feedback! Thanks, PureGym.
Positive experience: The gym itself if fine, loads of equipment tightly packed together, mixed with extremely busy peak hours you will be hard pressed to find free racks for bench pressing, squatting or deadlifting. Great commercial gym for gym bunnies and bicep curlers - if you are going to be doing strength training I would recommend 'the barbell division' gym instead, if you are looking for non serious fitness AND more space I would recommend 'the gym group' gym instead. All in all they have tried to accommodate everyone with lots of equipment which I think is very handy for the majority of people - specially if you are going to primarily do evening sessions during off peaks hours.
Fantastic experience: Great people always help Great gym
Positive experience: More compact than Bitterne and busier, so generally have to work my session around what's free to use. But a handy location if you live or work in Central Southampton.
Fantastic experience: Amazing to be back, cleaning stations at the ready, social distancing, wide variety of equipment
Fantastic experience: Great place for sports fans. I do sport here regularly and I like it very much
Positive experience: This is my current gym - it's got all the equipment you need to train to suit your personal plan. PTs are lovely and the place is clean.
Positive experience: The gyms facilities are great but wouldn’t ride my bike here, bike thieves hang around the station to steal bikes outside the front of the gym. The gym owners were of little help when my old bike got stolen, even though my bike was literally parked in front of the security camera.
Fantastic experience: Great gym and decent facilities. GM here is an absolute diamond. Had an issue with my membership and he sorted me out straight away.
Hi James, Thanks for taking the time to leave this review! Your feedback is crucial to us in order to better our facilities where we can. It’s great to see your review is 5 stars! If there is anything you believe we should be doing in order to better our facilities then please feel free to get in touch with us! Alternatively you can leave a suggestion in the suggestion box in the gym, this is regularly checked! Thanks, PureGym.
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