The Gym Group London Harrow on the Hill

Negative experience: I recently joined this gym, but after just one visit, I’m extremely disappointed. The facility is very dirty, and there’s a constant unpleasant smell, which makes working out uncomfortable. It was terrifying and intimidating to look around—it’s nothing like what you’d expect from a professional gym. I was under the impression that there would be proper studios for workouts, but there aren’t any. Instead, everyone is exercising in the same open space with no structure or privacy. On top of that, the gym lacks basic group exercise options like a cycling class, which should be standard in any modern gym. Looking at the five-star reviews for this gym, I can’t understand where they’re coming from. Are people mistaking this gym for something else? There’s no way this gym could genuinely earn those kinds of ratings—it doesn’t come close to deserving them. Due to these issues, I’ve decided to cancel my membership and won’t continue with my monthly direct debit. Unfortunately, it’s impossible to contact anyone directly, which only adds to my frustration. I wouldn’t recommend this gym to anyone looking for a clean, well-organized, and professional workout environment.

Fantastic experience: Excellent experience with the best PT of the gym: Chris Cannas. He is very knowledgeable, patient, passionate and understanding. He pushes you to your limits and the results will speak for themselves! On the top of that, Nate is an excellent and friendly GM. Highly recommended

Negative experience: The gym is fine but I wonder why they make so difficult to get invoices!

Fantastic experience: 10/10 gym - clean, friendly staff and over great atmosphere. Rupa is the best trainer in the gym! Always happy to help and has positive energy. She makes the gym a comfortable place to be at.

Positive experience: Bit busy on weekdays but weekends are the best time for a workout here

Positive experience: Good gym just missing a seated leg curl machine and a hip thrust machine

Negative experience: Gym equipment is good. Price is similar to a few other gyms. Thefts in the locker room is a daily occurrence but no one seems to care or does anything about it. My dad's locker has been physically broken into, twice within a few months and was told they can't do anything about it

Fantastic experience: Great place to work out, friendly atmosphere and friendly PTs.

Fantastic experience: Amazing gym experience and great workout ️‍♀️

Fantastic experience: very spacious gym and not too busy! all the PTs are super friendly and i really can enjoy my workouts here

Fantastic experience: Best gym in the area! Great staff, even better manager. Equipment is well maintained and there’s always new attachments. Spacious, never have to wait around. Very clean and hygienic environment. Amazing classes that get the job done! 10/10

Fantastic experience: Always a clean gym, helpful staff members and easy to locate the machinery! :)

Positive experience: Got a day pass to the gym to see about potentially becoming a member. Free weights area is not big enough if at 12 o clock mid week you can't get a bench for the 2 hours I was there. Really good floor exercise area though. Only other thing would be genre of music should get mixed up a bit. Really good variety of equipment and worth a visit to see if it is for you

Fantastic experience: It’s a nice place with great equipment and good facilities. The staff here are friendly and helpful. Training sessions are great!

Negative experience: Terrible equipment. Most of it is broken. I normally go to a different branch of the gym, went to this once and never again

Fantastic experience: Nice location next to St.Georges mall. You can park in the mall. There is also some street side parking. The gym is on the ground floor and has decent size, unlike others. From the inside, you get a good view of the streets outside through all the glass walls. It gives you a good feel. Friendly staff. Lots of exercise equipment, well maintained. Lots of free classes daily. Good, diverse crowd, mix of different age groups and genders. Lots of lockers. You can buy keys from the automated vending machines. Separate toilets for gentlemen and ladies. I think the men's toilet is not very well maintained. The protein drinks in the vending machines are quite expensive. Last time I checked, one shake was £10!

Fantastic experience: Very good gym, very clean & all equipment in good condition

Negative experience: The gym itself is great, huge variety of equipment. Patrons are disrespectful, using the gym as a social venue rather than fitness ground. I believe that the management must explain the purpose of the gym to everyone. I have used the Monument branch before and it was a pleasure, but not Harrow

Fantastic experience: The gym group has been an absolutely amazing experience for me since i’ve started. Staff helping me with any of my troubles and being kind and patient. Especially the manager Nate, he is so welcoming and helpful for any questions or worries. The gym is clean, the equipment is good and overall a nice environment, the people there are kind and friendly and help you with your form if you’re a beginner. I rate this gym 5 stars because of just how good it is, nobody is rude or anything, you feel so welcomed as soon as you enter the first time. Absolutely amazing

Fantastic experience: Good equipment’s Friendly staff Amazing place for workout Kudos to the team for great induction

Fantastic experience: Ruba's induction on today was amazing . She get me through the do's and don'ts as well. It absolutely great.

Fantastic experience: Very Professional and friendly gym.The PTs are extremely helpful. Our personal trainer Anser has been an absolute Godsend. Would highly recommend both

Fantastic experience: The gym is very nice and specially the trainer Nikhil is very good

Fantastic experience: Staff are great, clean equipment and not too busy.

Positive experience: The gym is ok staff as well the only thing is some equipment needs to be checked not all but few was a machine that the rust came out from the handle and other thing is the toilet and the shower that need to be clean frequently!!

Negative experience: This is a good gym for those that are starting out. It's not even that well equipped or spacious enough. First of all they have 1 bench press which is always occupied. Even after someone has finished their set they won't take the weights off. If you are more of an intermediate lifter go elsewhere. The staff are friendly. Only down side they will ask you to move or vacate the area they use to hold classes. Even if you are not in the way... I literally took one step to the right and I wasn't even in anyone's way. They should put the dividers up at the very least.

Fantastic experience: Gym Group Harrow on the Hill is a great place to work out in. Excellent staff, equipment, and facilities. Well designed too. My trainer Chris Cannas is superb! He knows his work really well and challenges me whilst being encouraging and careful about my capabilities or rather lack thereof. Good humoured too and I therefore enjoy the sessions. With Chris, one is in very good hands so thanks Chris!

Fantastic experience: Great gym, always clean and really supportive staff willing to help with even the smallest thing!

Fantastic experience: An incredible experience at this gym! Impeccable hygiene standards and a fantastic atmosphere for training. Despite misplacing some equipment, the staff was exceptionally friendly and promptly helped retrieve it. Highly recommend this gym for its outstanding service and vibe. Definitely deserves a solid 5-star rating!

Fantastic experience: Excellent Yoga classes on Sunday and Wednesday by Mr. Nikhil Bhatt in Harrow on the Hill Gym London.

Fantastic experience: I have done training with nikhil And I found him as the best personal trainer follow him guys I suggest he is the best trainer I have found ever

Fantastic experience: Really provides proper guidance from Mr. Nikhil about fitness and got trained by him also place have range of equipments, even he is one of the best trainer. Thanks

Fantastic experience: It was great experience at the gym group. Nikhil bhatt is realy an experinced fitness trainer who Guided me Well during class.

Fantastic experience: I liked the workout instruments in the gym. I used to workout in pure gym but when I come to the gym group I realized how much facilities are there in the gym group and also I like the work out section with Nikhil bhatt who was a former gym instructor in India and he managed to clarify my mistakes during my workout section.

Fantastic experience: Nikhil is the most friendly and approachable PT at the gym group harrow on the hill. He is very punctual and prepared when run his classes.

Fantastic experience: It's been great experience with gym group Harrow. I did few sessions under Nikhil, that were amazing.

Fantastic experience: Good high quality equipment kept in good condition, trainers very welcoming, members are well behaved and managers are approachable if you have concerns or questions.

Positive experience: Facilities can improve due to the amount of users especially lockers in the male changing room a lot of them can’t be used . Male toilets is totally unacceptably smelly. Most staff are jot approachable as they’re are mostly PT. Totally incomparable to North Harrow branch facilities

Fantastic experience: Highly recommend Nikhil's workout sessions at The Gym Group! The atmosphere here is fantastic, making it the best gym. From state-of-the-art equipment to motivating classes, it's a top-notch experience all around.

Fantastic experience: Great equipments and atmosphere. I have started to get trained in small group sessions under Mr. Nikhil and the results are incredible.

Fantastic experience: The gym group in harrow offers a splendid workout throughout the week. And personally the best gym in harrow.

Fantastic experience: Pleasant experience as always, smiling faces and efficient equipment to ensure both positivity and health

Fantastic experience: Excellent place and team. I just had a class with Nate and I fell great after. Every day I fell . Thanks all for the help and support.

Fantastic experience: Absolutely love this gym! Have been coming here a long time and the trainers and staff are all wonderful. Nate who works there has helped me a lot with advice and information which has been greatly appreciated. Won’t be going anywhere else!

Fantastic experience: The gym Harrow gives me peace of mind everyone is so friendly, ask for help you’ll get it!!!!!! The personal trainers are very loyal to their clients - good space to train in.

Positive experience: The gym has been very helpful with helping me keep up my fitness. The staff are very lovely and the equipment is well taken care of. The price for membership is rather cheap as well. I highly recommend giving it a try

Fantastic experience: The gym is great and spacious. Nate is a good manager.

Negative experience: I’ve never seen gym like that before. Its been a 6 or 7 month till I change my membership to standard, But i noticed my direct debit is still deduct as a ultimate plan. So they’ve been charge me £8 extra from last 6 month. Even though i told some of gym members about that and he checked in system thats its been changed and i paid £5 for changing that. He just give me a number to call thats it. They never help me out with that. When i try to call on that num they put me on hold every time. I don’t think so someone can treat customers like that. Its not about money but its about customer satisfaction. Highly disappointed with members and gym group as well..

Fantastic experience: The staff are amazing and very approachable. Ive been to other branches but I haven’t met as friendly and helpful as the staff and PTs here. Shout out to my PT Naghi—very professional and a body dynamics genius. Got more immersed with fitness when I started train with him.

Fantastic experience: Great atmosphere here. Excellent staff always willing to help. Clean and a great family vibe. Love the classes! The staff keep you going throughout every class and encourage you to work hard, but at the levels Demonstrated for varied capabilities. Love it here!!!!

Fantastic experience: Brilliant cardio class today with Nathan. Excellent gym with positive, friendly staff. Busy at peak times but usually possible to get to the equipment you need.

Fantastic experience: My fave gym in harrow. Super friendly staff, great equipment. I just wish they had spin classes

Fantastic experience: Good gym, use it for work when I’m around here! Nice staff!

Fantastic experience: Amazing gym and friendly staff, run by amazing manager and beautiful souls of personal trainers! Everyone is amazing and the gym is great, spacious with great equipments. Best gym is harrow hands down.

Positive experience: I've been regular in this gym, however with time some of the cardio machines are out of order for some time, some cross trainer wobble at high speed. But most of them are ok. Also there is a long time issue with mens toilet, not been kept well or hygiene issues. But place is huge, segregated well for cardio, exercise and weights. If would have fix some of the highlighted issues, it would be a great gym, at this moment it's alright.

Fantastic experience: I have had a really positive experience so far at the Gym Group Harrow on the Hill! Firstly, it is located in a really convenient area which makes transport to and from easy. It has a big range of equipment which is always kept clean and tidy. Also, the staff here are really nice, look approachable and are always happy to help!

Fantastic experience: Many thank to Nesteckis brothers and Issa for great support. Totally enjoyed this gym, having joined the day it opened. All staff is great here. Thanks guys! 5 stars from me.

Fantastic experience: Excellent gym in a central location, very good monthly price and good selection of equipment. Trainers are also very approachable. Thankyou for the service!

Fantastic experience: Love this gym! Been going here for 7+ years - clean, affordable and has nice staff :)

Fantastic experience: Hands down the best gym in town! Top-notch equipment, killer classes, and a vibe that just screams 'let's crush those goals together!' Whether you're a seasoned pro or just starting out, this place feels like home. Seriously, my happy place is on the treadmill here!

Fantastic experience: I have been to several Gym Group gyms and Harrow is definitely my favourite! It's always clean and there are always friendly staff that are ready to help (at least every time I have been there). What I like most about this gym is the layout. The various sections and layout of equipment is very organised and differs from the usual Gym Group style of a huge open floor with equipment just placed anywhere. It's easy to navigate and you almost feel some privacy when you work out. The only thing I could say that could be improved is perhaps have more plate trees available as I find a lot of people removing plates and struggling to find somewhere to put them. Overall, great gym, especially for those who just need a place to start their journey.

Fantastic experience: Great gym with great classes. I would highly recommend this gym as the staff are helpful and friendly including management who are willing to go above and beyond to motivate their members, you feel truly valued and it makes it an enjoyable experience.

Fantastic experience: Excellent gym, well run and Nate always takes good care of us members. Good selection of gym equipment.

Fantastic experience: Clean, Tidy and bright 24-Hour Gym only a 5-min walk from harrow on the hill tube station. with a large variety of machines and free weights to choose from, you would have all you need to achieve your goal. Friendly Team and Management. Recommended by many local businessess and residents, it makes it a place to spend a good quality time for my workouts every week. Thanks guys

Fantastic experience: Since I started working out at The Gym Group London Harrow on the Hill, my experience has been extremely positive. The gym is located in a convenient spot, perfect for a busy daily routine. The facilities are very modern, offering all the essential equipment, which has been tremendously helpful for both me and my family. All the equipment is well-maintained, safe, and reliable to use. Additionally, the layout of the gym is well-organized, ensuring that it doesn’t feel overcrowded even during peak times. The most commendable aspect is the staff and coaching team. They are incredibly friendly and supportive, always ready to offer help and guidance. Regarding the atmosphere, the gym focuses heavily on creating an inclusive and motivating environment. I feel like everyone here is working towards each other's improvement, and this positive atmosphere greatly enhances my motivation to train. Overall, I highly recommend The Gym Group London Harrow on the Hill to anyone looking to exercise. Whether you are a beginner or a seasoned trainer needing professional guidance, this gym is an ideal choice.

Fantastic experience: Great Gym & even more amazing PT session with Harsh!! Recommended!

Fantastic experience: Really great gym! Amazing facilities, top equipment and a great environment. Good service with friendly staff and clean!

Fantastic experience: Its not often you find a gym with professional staff and enough equipment, the Harrow gym is kept clean and the staff are amazing.. ! I like it !

Fantastic experience: Fantastic gym - good quality equipment, very clean and the team are always really helpful, friendly and professional.

Fantastic experience: Great Gym with Most of the equipment required. Decent amount of cardio machines and always a PT around if required.

Fantastic experience: Very good gym, great PT sessions with Harsh, very friendly staff!

Fantastic experience: It was good experience for me after doing workouts with good machinery. Nicely maintained the gym.

Fantastic experience: This is the best gym. If I need anything the staff are very helpful and Nathan always take care of all his members. Cleaners are very good and nice variety of machines.

Fantastic experience: Great gym. Clean, spacious, great location and an awesome team. The manager Nathan and Issa are wonderful. Always available and helping members.

Fantastic experience: Love Marta's classes. Creative every time. Full of exciting new workouts. Fabulous!!!!

Fantastic experience: Been going to this gym for around 3 years now… I love the layout and feel very comfortable working out here. The staff is super nice, Tina is especially friendly and helpful! The only pesky thing is that the signal reception is non-existent, but there’s WiFi so at least you can access the internet.

Fantastic experience: I just had a fantastic sweat 45 class with Aus, he was incredible and the class was super effective. Also, all the staff at this gym are super friendly and lovely.

Fantastic experience: The gym is a great place to work out, a variety of equipment for all needs. Good range of weights mats and space to work out. Staff are very friendly and always helpful ~ Nikhil bhat especially. Thank you for a good experience every time

Fantastic experience: Absolutely fantastic gym trainer Nikhil Bhatt!

Fantastic experience: a great place to work out and achieve your fitness goals. I highly recommend it to anyone looking for a supportive and well-equipped gym!

Fantastic experience: The gym is well equipped calm and neat place Friendly and helpful staff. Perfect induction session for a beginner.

Fantastic experience: The Gym Harrow on hill is a great spot to workout. The equipment is great and atmosphere is motivating. The staff is friendly and always ready to help. Plus they offer personal training sessions with trainers like Marta who really know their stuff. Marta has helped me set realistic goals and pushed me to reach them. Her personalized approach keeps me motivated. Definitely recommend to give this gym a try!

Fantastic experience: Been going to this gym for about 2 years Brilliantly run and friendly environment Trainers and staff are really welcoming

Fantastic experience: The trainers are very helpful and friendly .They are always giving to people a smile which I think is good think. I like to come to the Gym everyday!

Fantastic experience: Been training here for over 2 years now and this gym is brilliant. The trainers are excellent I trained with Chris a while back and they are all so friendly and very approachable and always willing to help you in the gym with exercises or if you just want to have a chat with them. It’s super affordable and it’s got pretty much any equipment you’re after. Would definitely recommend to friends and family!

Fantastic experience: I joined the Harrow Gym group a couple of weeks ago. I had a great induction with Nate, who explained everything to me in detail and even recommended a mini work out plan to start my gym journey . I have not been to the gym in over 30 years , so thank you for making it such a great experience . I have been 5 times so far !! Great value for money and so accessible . Joining the gym has added a new perspective for me . Highly recommended . Marie x

Fantastic experience: Joined the gym in December 2022 and have not looked back. A great atmosphere, range of equipments and awesome staff.

Fantastic experience: I have been in Harrow on the hill branch for almost 1.5 years now and this is the best gym I have seen till now. Amazing trainers, always clean and all possible equipments to take your fitness to the next level.

Fantastic experience: Great gym to train, love the place and equipments are great, if you're interested in a personal trainer issa is the gym for you

Fantastic experience: Great gym, if you need a trainer contact Issa hes one of the best trainers I've had.

Fantastic experience: I love it, busy between 5:30 to 6pm, but a bit more quiet at night. The place is clean and nice

Fantastic experience: Great gym - Clean, lots of equipment and fairly quiet at the times I usually go in. My only issue is a small one but there's only 1 squat rack which is a bit annoying as someone is always using it lol but apart from that, I do enjoy this gym. Update: I spoke to Nath about there only being 1 squat rack etc and he was so friendly and showed me a couple of other machines I could use as a substitute when the squat rack is busy. I also realised there is 1 more rack. Thanks Nath! Looking forward to many more sessions at this gym and trying out some strength classes. Updated to 5 stars.

Fantastic experience: I like this branch, very good vibe. A special thanks to Harsh, always around and helping me whenever I need!!!! Thank you!!!!

Fantastic experience: Very nice atmosphere, gym always clean and looked after Aus & his twins brother Aurelio are the best PT Rupa is very attentive, paciente and friendly as well

Fantastic experience: I would highly appreciate Nate for the help regarding review of the gym and getting through all the exercises in detail ✨ Thank you brother

Fantastic experience: Great gym and equipment. I really enjoy classes with Rupa and Nate very helpful and welcoming staff too!

Fantastic experience: best gym in Harrow. I highly recommend Rupa for personal training, she is Amazing trainer with good care & attention to detail she provides to her clients. best female Trainer . she helped Me to boost my confidence in gym

Fantastic experience: Amazing atmosphere. And Marta is very friendly and supportive. I can’t live without her anymore.

Fantastic experience: Very good and positive energy in the gym, she’s a lovely lady who helps people In needs with the training. Rupa she’s the best PT pls look for her in the gym . Have a good day

Fantastic experience: Great gym. Lots of equipment for most exercises. Empty lockers can be hard to find, but that is normal in budget gyms. Would recommend.