Information about David Lloyd Ipswich
Opening hours
- sunday: 7h-21h
- monday: 6h-22h
- tuesday: 6h-22h
- wednesday: 6h-22h
- thursday: 6h-22h
- friday: 6h-22h
- saturday: 7h-21h
Our comment from FitFit UK about David Lloyd Ipswich:
Welcome to David Lloyd Ipswich, where fitness and community come together! Our center boasts a wide array of top-notch facilities designed for everyone. From spacious gym equipment and luxurious spa amenities to engaging classes like Blaze and yoga, there's something for every fitness enthusiast. Our dedicated staff, including the excellent sales team members such as Kate and Luke, is renowned for their friendly and supportive demeanor, ensuring that every member feels welcome and motivated.
Highlights:
- Exceptional personal training sessions tailored to individual needs, with trainers like Tom and Toby gaining high praise for their motivation and expertise.
- A brilliant tennis program with classes for all levels, led by enthusiastic coaches.
- Clean and well-maintained facilities including the gym and relaxation areas.
- A friendly and accommodating atmosphere, making it great for families and individuals looking to enhance their fitness journeys.
Constructive Feedback:
- Some users have pointed out that parking can be a challenge during peak hours.
- A few reviews mentioned a need for updates to older equipment and overall renovations in certain areas.
- There have also been occasional issues with app usability regarding food service at the pool area.
Overall, David Lloyd Ipswich provides a stellar experience with a range of facilities and a dedicated team. We’re excited to help you achieve your fitness goals in a welcoming environment!
Services, Machines and Guided Classes
David Lloyd Ipswich: Opinions
Fantastic experience: Having an excellent experience with facility. The Sauna and steam room are lovely, and my Gym experience had been top notch we my PT Tom motivating me on each set to push harder than I could imagine!
Thank you for your great feedback Jude! We're so glad to hear you're enjoying the spa and your gym experience with Tom. It's fantastic that he's been motivating you to push harder! Keep up the great work!
Fantastic experience: Nice and easy process from Kate, great tour of the gym and just an all round easy process - would highly recommend!
Thank you for your 5 star review Sam, we're over the moon to hear this. We hope to see you in Club again soon!
Fantastic experience: Luke was so helpful at sorting my membership a few months back. Really friendly and nothing was too much trouble
Thank you for your 5 Star review Hannah, we really appreciate it and we know Luke will too!
Fantastic experience: Kate and Millie are great ambassadors for the gym really friendly and willing to help thank you
Hi, thank you for taking the time to leave us a review Richard, this is great to hear about Kate and Millie!
Fantastic experience: Millie & Kate were super helpful with helping to set us up our membership.
Thank you for your feedback Samantha! We're so glad Millie and Kate were able to help set up your membership. We appreciate your kind words!
Fantastic experience: Kate has been very helpful, she explained things very clearly and patiently. She was able to take me through the process and support me in my registration.
Hi Sirous, thank you for your 5-star feedback! We're so glad Kate was able to assist you with your membership in such a clear and patient way. We appreciate your kind words!
Fantastic experience: Kate was lovely and welcoming showing us around the club.
Thank you for your feedback Cristina! We’re so glad to hear that Kate made your tour welcoming and enjoyable. We appreciate your kind words!
Fantastic experience: Kate was amazing, seamless joining process and very informative!
Hi, thank you for taking the time to leave us a review Imaad, this is great to hear, we're sure Kate will love your kind words too!
Fantastic experience: Luke and Kate made the experience of joining the club and an easy one. Excellent service.
Thank you for giving us a 5 star review Nigel! Welcome to the Club!
Positive experience: I have been a member for 1+ year and wanted to share my feedback and my decision to leave. Pros: - Tennis classes for all levels; - Nice badminton courts; - Location; Cons: - during rush hour it is almost impossible to park but at the same time they keep looking for new clients / money; - facilities are old, the club requires renovation; - during summer hot days at indoor tennis courts it becomes unbearable to play because the roof is made from metal and as a result the temperature inside gets too high for comfortable play. They do not have air conditioning to solve this; - as I mostly play tennis and as I said above that during warm period playing indoor becomes uncomfortable - I considered to leave the club and join again for a cold period. But, the funny part... You cannot leave immediately, you should give them a 3 months notice! That is insane... - I knew that there is an option to freeze the membership. But even here they try to make money from you. Wanna freeze - pay 25%. Literally for nothing;
Hi Denys, Thank you for being a member with us and taking the time to leave a review. We appreciate all feed back and will pass this on to the team to discuss with you direct.
Fantastic experience: Great service from Kate and Luke on the memberships team when reestablishing my membership
Thank you for your feedback Emmy! We're thrilled to hear that Kate and Luke provided great service. Welcome to the Club!
Fantastic experience: Joined the gym for some very personal reasons and booked PT sessions with Tom, to really understand how to use the equipment for my benefit. I can honestly say I am really enjoying working with him, and gaining his knowledge and understanding on how to change my fitness and body in the ways I want. Tom always has time to answer my questions and to show me what I need to do, he is encouraging and I feel very comfortable in the gym both with him and when working out alone. Whilst ensuring that I work as hard as I can, Tom facilitates a very enjoyable session, that I look forward to. Highly recommend, I am already feeling better, fitter and more confident.
Thank you for sharing your experience with us Louise! We're so glad to hear that Tom has been such a positive influence on your fitness journey. It's great that you're feeling more confident and enjoying your sessions. We’ll be sure to pass on your kind words to him. Keep up the great work!
Fantastic experience: Brilliant introduction to club, made to feel really welcome and appreciated.. Thanks Luke
Thank you for your feedback Andy! We're so glad to hear you felt welcomed and appreciated during your tour. We’ll be sure to pass along your thanks to Luke!
Fantastic experience: I have had the perfect intro to the gym by Lille. As a result I am joining!!
Welcome to the Club Greg, this is wonderful to hear. We hope to see you in Club again soon!
Fantastic experience: Kate listened carefully to our needs and guided us to the correct product for our needs.
Hi, thank you for taking the time to leave us a review, this is great to hear, we're sure Kate will love this too!
Fantastic experience: Kate is a fantastic capable sales consultant. She has done a fantastic job sorting out our membership. Well informed and great customer experience with Kate.
Thank you for your kind words! We're so glad to hear that Kate provided you with excellent service and helped with your membership. We’ll be sure to pass along your feedback to her!
Fantastic experience: Enthusiastic, informative and brilliant thank you for sorting us with the ideal family package
Thank you for the lovely words about the team Drew! We can't wait to welcome you again very soon!
Fantastic experience: Fantastic service - Kate has been an absolute star and has been a great help with setup etc. Highly recommend
Thank you for giving us a 5 star review Danny!
Fantastic experience: Good gym , nice clean facilities . Kate was very helpful and streamlined the process for me to renew my membership
Hi Tony! We’re glad you enjoyed the gym and clean facilities. Kate will be thrilled to hear your kind words about her help with your membership renewal. We look forward to seeing you again soon!
Fantastic experience: Excellent introduction to the club by Clare; empathic, clear, and efficient.
Welcome to the Club Trevor, this is incredible to hear! We hope you enjoy your membership with us!
Fantastic experience: My wife and I booked a tour this evening to see the facilities and tennis courts available. We were taken around by Luke which was a very pleasant and relaxing experience, so good that we signed up for the platinum membership and can’t wait to get involved and join the David Lloyd lifestyle!
Welcome to the Club Seb! We are so pleased to hear you had a great tour by Luke! We can't wait for you to get started with us.
Fantastic experience: Kate was great signed up there and then lovely club
Hi, thank you for taking the time to leave us a review Dileep Bandi, this is great to hear!
Fantastic experience: I've recently (re)joined the club where Luke and Kate, my first points of contact, have been friendly, welcoming, and really helpful.
Thank you for your feedback! We're delighted to hear that Luke and Kate made your rejoining experience so positive. Welcome back to the club!
Fantastic experience: Just re-joined. Got a great deal and Kate was super-helpful in getting me signed up and ensuring I had all the information I needed without any pressure.
Thank you for your kind words Karen! We're so glad to hear you had a smooth experience re-joining, Kate will be thrilled to know she helped make the process easy for you. Looking forward to seeing you back at the Club!
Fantastic experience: Excellent service, quick and easy. Kate was incredibly helpful in helping me with my membership and assured the process was smooth and I got all the information I needed.
Thank you for the great feedback Liam! We're so glad Kate made your membership process smooth and provided all the information you needed. We appreciate you sharing your experience!
Fantastic experience: Absolutely amazing gym. The service from Luke was super - I cannot recommend enough! Thank you.
Thank you so much for your review Katy, we're glad you had a great visit, Luke will be delighted with your feedback!
Fantastic experience: I rejoined DL Ipswich this year principally to play tennis. The coaching staff there are superb. Ollie Sutton who leads this team takes time to identify how the he, the club and his team can help you, and then makes it happen! The opportunity for competitive tennis is great with local and national league tennis to suit all playing standards. Club championship tournaments are also organised by Ollie. As a new member, Ollie and Andy introduced me to many other members and the opportunity for social tennis is plentiful. It is clear the junior section of the club is thriving. I have grown up ‘kids’ who played a lot of tennis and so have a bit of experience here! The junior sessions look great fun and the coaching is first class. Add the gym, pool and bar to the first class rackets section and it’s an excellent, first class membership package. Thanks Ollie and Andy
Thanks for your fantastic review Christopher! We're so glad to hear you’re enjoying your return to the Club and making the most of the tennis programs. Enjoy the tennis, we can't wait to see you again soon!
Fantastic experience: Really pleased I joined earlier this year. It seems a very friendly place with genuinely welcoming and helpful people working there, in all areas. I really enjoy the classes I’ve been attending such as Blaze- excellent instructors! My experience of tennis at David Lloyd so far has been great. The coaches and other members have been incredibly encouraging and inclusive. The group coaching sessions I’ve attended with Andrew have been challenging, well paced and a lot of fun. All in all, brilliant. Thanks very much.
Thank you for sharing your experience! We’re thrilled to hear that you’ve had such a positive experience since joining earlier this year. It’s great to know you find the environment friendly and welcoming, and that you’re enjoying the classes, especially Blaze and tennis with Andrew. We appreciate your feedback and look forward to continuing to support you on your fitness journey!
Fantastic experience: Great tennis section and coaches at DL Ipswich providing a super environment to play and develop. In particular Andrew Knights who is such a superb coach. My son always looks forward to his lessons. Well done to everyone involved in the tennis at DL Ipswich!
Hi Pierre, thank you for the great feedback! We're thrilled to hear that you and your son are enjoying tennis, especially with Andrew as your coach. We appreciate your support!
Fantastic experience: Amazing food, lovely atmosphere and the staff are always so friendly and helpful. Was served by Kat today and she was great.
Thank you for the lovely feedback Sheldene! We’re glad you enjoyed your experience, and we’ll make sure to share your kind words with Kat!
Fantastic experience: Had a great tour with Kate today, she was super knowledgeable and really helpful. Thank you so much.
Thank you for your feedback Eve! We’re glad to hear that Kate provided a great tour and was so helpful. We appreciate your kind words!
Fantastic experience: I’m a member in Newbury but always book a lesson with Andrew Knights at the Ipswich David Lloyd when visiting family nearby. He’s an exceptional coach, he’s great at drilling down on technique and really honing in on how you can improve. He has a great sense of humour and the lessons are always fun. I cannot recommend him more highly.
Thank you for your fantastic feedback Debbie! We're thrilled to hear that Andrew has made such a positive impact on your lessons. We appreciate your recommendation and look forward to welcoming you back!
Fantastic experience: Just wanted to say a huge thanks to Luke from the membership team, he has been so helpful, friendly and welcoming. Always responding quickly to emails and super accommodating. Thanks for going over and above in helping us work out the best option for us to become family members. We are so excited!
Thank you for your wonderful feedback! We’re so glad to hear that Luke has provided such helpful and friendly service. We’re excited to welcome you as new members and can’t wait for you to enjoy everything we have to offer!
Fantastic experience: The manager Luke was very attentive, and tailored the tour to perfectly suit our needs! 10/10 experience
Hi there, thank you for your great feedback! We're delighted to hear that Luke provided such a tailored tour. Your 10/10 experience means a lot to us!
Fantastic experience: The new membership team at David Lloyd were incredibly helpful. Luke was so kind and accommodating, creating a positive atmosphere for me. I would recommend this club and all of its facilities if you are considering joining.
Thank you for the kind words! We're thrilled to hear that Luke made such a positive impression. We appreciate your recommendation and hope you enjoy all the Club has to offer!
Fantastic experience: On my arrival I was greeted by two lovely ladies at reception sorry I forgot your names, a very warm welcome and was shown to the lounge to await my tour. I sat with Luke who asked me about what I wanted out of the membership, I was very impressed with how he wanted to know about me and if the club was suitable for what I wanted to achieve. His awareness to the wellbeing of members and achieving their goals was nice to hear as it was not just about a physical achievement but also your mental wellbeing. The club is a lovely place and didn’t feel like it was over crowded, he explained about classes that can be taken and gave me a full tour. The staff are very friendly and I don’t think anyone would be able to find fault with it. I highly recommend taking a visit to see if you'd like it, I loved it.
Thank you for your wonderful feedback Justin! We’re so glad to hear you felt welcomed by our Club team and that Luke took the time to understand your goals. It’s great to know you enjoyed the tour and found the Club to your liking. We appreciate your recommendation and look forward to seeing you again soon!
Fantastic experience: Luke has been an absolute star arranging my son’s membership. He has specific needs and Luke has taken this onboard, understood and provided an amazing service. I can’t rate him highly enough
Thank you for taking the time to leave us a review Graham, we appreciate your feedback for Luke!
Positive experience: Staff are great, good facilities, yummy food. The downside is having to queue to get in every time as the e card doesn't work and head office refuse to issue a physical card.
Thank you for taking the time to leave us a review Rachel, we appreciate your feedback! Please email our App Team on [email protected] quoting your review and membership number so they can support you further with your digital card.
Fantastic experience: Superb gym to be honest, really clean facilities, friendly staff! Had a few PT sessions since joining the gym at the start of the month with Taylor and she's been amazing. She's super kind and welcoming, incredibly knowledgeable with everything fitness related to help you train more effectively and overall a really genuinely lovely person that takes time to listen to what you're aiming for so she can cater things nicely for you. Huge thanks for helping with the start of me getting back into the gym!
Thank you for your fantastic review Toby! We're so glad to hear you’re enjoying the gym and that Taylor has made such a positive impact on your fitness journey. Our team is here to support you, and we appreciate your kind words. Keep up the great work, and we look forward to seeing you in the gym!
Negative experience: I tried to enquire about joining at the front desk but they said they couldn’t give me any information on prices, I tried calling but there was no answer, I put my details into an online enquiry and have had no reply months on. I attended the gym as a guest to consider joining, Indoor pool area smelled very strongly of wee, completely put me off joining.
Hi Liberty, we are sorry to hear your experience with us has not been a good one and appreciate you letting us know.
Fantastic experience: Met with Ben for a guided tour, facilities were very impressive. Everywhere was clean and well maintained. Ben was amazing, he gave me all the information I need to make an informed decision. Sadly it's over my budget at the moment, if I could afford it, I'd definitely join!!
Thank you for your kind words Meg! We're glad to hear that Ben provided a thorough tour. We hope to welcome you in the future when the time is right!
Negative experience: Don't bother. This gym is crowded, tired, and under maintained. This gym simply has too many members. You are likely to have to queue to use pieces of gym equipment, struggling to get a space to change and shuffling past people in the crowded changing rooms. The equipment needs an update or better maintenance. There are multiple treadmills out of order, step machines out of order, equipment seats have tears and damage. I have cancelled my membership. I pay £123 a month and just want to get in and out for a workout. Edit: The response from David Lloyd is that the Club Manager was asked contact me. No contact has been made.
Hi Christian, thank you for sharing your experience with us. We're sorry to hear that your time in the Club hasn't met your expectations and that you've decided to cancel your membership. We’ve shared your feedback with the Club Manager and asked them to reach out to you. We hope to improve your experience and welcome you back to the Club soon!
Fantastic experience: Cirian took his time and showed us around as a family he made us feel welcome and so comfortable
Thank you for your kind words Timara! We’re thrilled to hear Cirian made your family feel welcome and comfortable during the tour.
Fantastic experience: Today I met Ben, who assisted me with a new membership. Completely professional, calm, listened, well informed and clearly enjoys helping others. Thank you Ben.
Thank you for your 5 star review Katy! It is fantastic to hear your feedback for Ben! Welcome to the club!
Fantastic experience: Great introduction from Ben! Really helpful answering our questions and understanding what we are aiming to achieve. We're looking forward to making the most of our memberships.
Thank you for your 5 star review Joe! Welcome to the club!
Fantastic experience: Luke helped me get set up today and I am looking forward to getting started in October with David Lloyd Ipswich. His friendly and positivity attitude made my day
Thank you for your 5 star review Rebecca! We look forward to welcoming you to the club in October!
Fantastic experience: Ben, membership team, really helpful and patient! Amended my membership in a fuss free timely manner. Thanks Ben.
Hi, thank you for taking the time to leave us a review Maxine, we are delighted to hear that you are enjoying the Club and had a positive experience with Ben!
Fantastic experience: Ben gave us a comprehensive and detailed walk through of the club facilities having first understood what aspects we wanted to work on. Where we were reticent about aspects of exercise and club use he took time to understand what was behind our hesitancy and to offer suggestions. As a result we have now both taken up membership and are enjoying our use of the facilities. Thank you
Thank you so much for a great review! It's great to hear you have become a member and are enjoying the club!
Fantastic experience: Recently joined David Lloyd's and loving it. As well as a fabulous facility, the staff are great. Luke's positivity convinced me, to sign up, and I haven't been dissapointed. My personal training sessions with Tracey Fraser-Ryan have been really just that, personally tailored to my needs. I have felt she really listened and understood me. As a pensioner, and a returner to a Gym after 30 years, I was somewhat nervous ; I needn't have been. I have been made to feel welcomed and valued. What a lovely place to spend time and invest in well being.
Hi Mary, we’re delighted to hear you’re enjoying your experience with us! It’s fantastic to know Luke’s positivity and Tracey’s PT sessions have made a difference for you. We’re thrilled you feel welcomed and valued. Thank you for your kind words!
Fantastic experience: Kate gave us a great tour and lots of great advice. Super quick and efficient!
Thank you for your 5 star review and feedback for Kate!
Fantastic experience: Absolutely great service. Luke Hall was a great rep he showed us everything and made my partner who's a wheelchair user feel extremely comfortable. The rest are the staff are equally as amazing and I would recommend them to anyone
Thank you for your wonderful feedback Benjamin! We’re thrilled to hear that Luke and the team made such a positive impression and ensured everyone felt comfortable. We appreciate your recommendation!
Fantastic experience: Ben in the sales team was absolutely brilliant when supporting me to choose the correct membership for me, helping me join and introducing me to the club. He was welcoming, friendly and professional. Joining the club was made very easy. Thank you Ben.
Thank you for your 5 star review and feedback for Ben!
Fantastic experience: Kate was great quick and efficient, family package all sorted I really recommend David Lloyd to any families out there as well as individuals. 10/10
Thank you for your 5 star review! Welcome to the club!
Fantastic experience: Ben has been great, really informative and clear on different membership options. He made the process very seamless and we were very happy with our experience at David Lloyd with the membership team at Ipswich! Would recommend.
Hi, thank you for taking the time to leave us a review Hannah, this is great to hear!
Fantastic experience: Kate in the sales team in Ipswich, has been brilliant from the start. She was super helpful and patient whilst I deliberated about which membership to opt for and I know she went above and beyond to make it a happy experience for my daughter and I. It always feels like a treat to go and we have had many fun days as a family. Thanks so much Kate
Thank you for your kind words George! We’re delighted to hear that Kate made your experience so positive. It’s great to know you and your daughter are enjoying your time at the Club. We’ll be sure to pass along your thanks to Kate!
Fantastic experience: Ciaran was amazing getting my membership all sorted so I can join early and not have to wait till the next month through my work gym scheme sorted it all easily and even arranged 3x free pt sessions to help get me started. Thank you Ciaran !!
Welcome to the Club Jess, we're thrilled to hear you have joined us as a member, we can't wait to see you in Club again soon!
Fantastic experience: Ciaran has been very helpful in sorting out our membership. We had a very thorough tour of the club and he was happy to answer all our questions.
Thank you for your feedback Kathryn! We’re pleased to hear that Ciaran was helpful and provided a thorough tour. We appreciate you sharing your experience!
Fantastic experience: Been coming for a week so far with my step son, first impressions are really good with staff attentive and helpfulness, will give an updated review as my membership continues over the next few weeks.
Thank you for sharing your first impressions Graham! We’re glad to hear that you and your stepson are having a positive experience so far. We look forward to your updated review as your membership continues.
Fantastic experience: Really good onboarding experience whilst signing up. Kate was very friendly and knowledgeable and we look forward to bringing the family to David Lloyd
Hi Alistair, thank you for sharing your positive experience with Kate! We’re excited to welcome you and your family to the club!
Fantastic experience: Kate was fantastic in helping me sign up for a young adult gym membership today. She was friendly, knowledgeable, and made the whole process easy and stress-free. Kate took the time to explain all the options, answered my questions, and helped me find the best plan. Thanks to her, I'm excited to start my fitness journey!☺️
Hi Abigail, this is great to hear Kate made your sign-up experience so smooth and enjoyable! Wishing you all the best on your fitness journey!
Fantastic experience: Luke was excellent on the tour, very passionate about the job and informative. Cheers for the coffee too!
Thanks for the feedback Will! We're glad you enjoyed the tour with Luke. We'll make sure he knows how much you appreciated it!
Negative experience: So, today I went as a guest to try out DL in Ipswich. I'm just going to say it as it is...firstly the food is great, can't fault it. However trying to use the app to deliver food to the pool area wasn't working and staff refused to serve you unless you had your clothes on. Staff were not helpful in this respect and pretty much didn't go out of their way to help. When your food does arrive pool side a bell rings at a collection point where its just left. No one knows if it's actually their food so multiple trips across the pool area happens which is a crazy process. Heres a suggestion, why not send a text to collect your food from the pool bar. The changing areas are spotless and so are the toilets. The jacuzzi wasn't working and staff were not helpful in getting this sorted. Several tiles were off at the bottom and more came off as I heaved myself out. My view of the rusty roof with huge holes in was nice. The faded plastic flowers in the plant pots by the pool are not a good look. They reminded me of an ancient grave I once saw in Poland. Watching a man try to murder a seagull in front of his children and others because it ate a piece of his burger was frightening. If our group had not stepped in to stop him that seagull would have been kicked to death. I didn't like the atmosphere around the pool at all. It's a bit of a meat market to be honest and I got bored of seeing men and women strutting their stuff. Listen to the life guard...go look after your young children you've left in the pool on their own. I've decided DL in Ipswich is not for me.
Hi Jackie, thank you for your review. We're sorry to hear about your experience. To discuss this further, please contact us at [email protected] with your contact details and review. We hope to improve your experience with us!
Fantastic experience: Had a tour with Kate, very efficient, knows what she’s talking about. Happy to be a new member.
Welcome to the Club Thomas! We can't wait for you to get started with us.
Negative experience: Very bad experience from the reception team. I’ve waited 3 mins on the line and they picked it up the phone and hanged it immediately. It’s a shame and a disappointment from a big company like david lloyds. Kindly requesting to recruit new team
Hi Nijin, we’re sorry to hear about your recent experience and understand your frustration. We take your feedback seriously and will address it with our Club reception team. Please email us at [email protected] with your membership number and details of your review, so we can assist you further. Thank you for bringing this to our attention.
Fantastic experience: Great service from Ben made me feel very welcome for my first day. Was very helpful when regarding to help with the introductory PT sessions giving great advice on who to go with that would suit my style of training.
Hi Scott, thank you for your feedback! We're glad to hear Ben made you feel welcome and provided helpful advice for your PT sessions. Enjoy your training!
Fantastic experience: Just signed up to get a membership with Ben, he walked me through the whole gym and showed me all the facilities, Ben explained and answered all my questions I had, 100% recommend. Lovely experience.
Thank you for your feedback Olivia! We're thrilled to hear that Ben provided a great tour and answered all your questions. Welcome to the Club, and we appreciate your recommendation!
Negative experience: Paying £180 a month you expect a lot more. Gym is always dirty, weights scattered around the gym, personal training team don't seem to try and tidy up takes 5 minutes. But they are happy to stand chatting and propping the building up. More recently multiple club closures due to water problems and now issues with the pool being closed on and off. Was wanting to upgrade our family membership to use other sites got told it was an extra £174 each and just think it isn't worth it. Only decent staff there are the reception team and the bar staff. Very disappointed and will be cancelling our family membership to go somewhere else.
Hi Jordan, we are sorry to hear your experience with us has not been a good one and appreciate you letting us know. Our Club Management Team will be in touch to address your feedback and concerns, thank you for your patience with this.
Fantastic experience: We've recently joined as a family and are loving it so far. Facilities and classes are great. I've had a few PT sessions with Tracy which have been a lovely reintroduction to the gym. She was very helpful and informative, taking into account my individual needs and preferences, particularly helping me with some fitness struggles I've had postnatally. Her specialist advice was super useful.
Thank you for your 5 star review Stephanie! We are so happy to hear how much you and your family are enjoying the club and it is fantastic to hear your feedback for Tracy.
Fantastic experience: This is a write up for the David Lloyd Club in Ipswich. Myself and a friend booked a tour of the facilities recently. We were duly impressed with what was on offer. The Sales Consultant who took us around the club was very pleasant, helpful and informative. We also enjoyed a nice cup of coffee, on the house, after the tour. Unfortunately, the club was a bit too far off the beaten track for us, but for anyone who lives close by or doesn’t mind driving to get there we would certainly recommend it.
Thank you for your review of Patricia. We're glad to hear you were impressed with our facilities and had a positive experience with the Sales team. We appreciate your recommendation and if you have any further feedback or questions, please feel free to reach out.
Fantastic experience: Had a very friendly and informative tour from Kate. She answered all my questions and made the sign-up process really easy. Loving the gym so far!
Thank you for sharing your experience with us Zoe! We're delighted to hear that Kate provided a friendly and informative tour and made the sign-up process easy. Enjoy the gym!
Fantastic experience: Always a reliable gym! They have great facilities for regular gym goers, a lot of different kind of classes, even activities for families with young kids. I recently had a PT session with Poppy as well who was very attentive to my needs, kind and patient throughout my session. I would highly recommend!
Thank you for your fantastic review Marnie! We're thrilled to hear that you find our gym reliable and appreciate our facilities and classes. We're glad Poppy provided such attentive and patient PT session. Your recommendation means a lot to us!
Fantastic experience: Very happy with the amazing service from Ben. He has processed my membership so seamlessly. Thanks again Ben. Such a lovely initial experience.
Hi, thank you for taking the time to leave us a review Mayda, this is great to hear!
Fantastic experience: I was a bit apprehensive about joining as I knew it would be expensive as was worried about getting value for money. Ben greeted me and we had a tour around the club. I felt really relaxed and Ben was so helpful and kind. Since signing up, both my 14 year old daughter and myself have really loved the facilities.... get to spend quality time together too! Ben has still been available for me to answer any questions and believe me, I have a lot. Both the club and Ben have been great!
Thank you for sharing your experience with us Kerry. We’re delighted to hear that you and your daughter are enjoying the facilities and spending quality time together. It’s wonderful to know that Ben helped you feel relaxed and provided exceptional service. We're thrilled that he has continued to support you and answer all your questions. We look forward to continuing to provide you with a fantastic experience!
Fantastic experience: After debating joining David Lloyd for a while, I’m so glad that I finally did! The team are so friendly and the facilities are amazing. I signed up for my membership with Kate, where are was able to ask every single question you would want to know. She was lovely and the process was so smooth.
Thank you for your positive feedback Chloe! We're thrilled that you decided to join and had a great experience with Kate. We look forward to seeing you in and around the club!
Fantastic experience: Had a lovely evening at David Lloyd ipswich (20/06/24) Hot and tasty food from the chefs! Leearna on the bar made a tasty smoothie for me, very smiley interacting with members. Kat was being her usual self!
Thank you for your 5 star review Steven, we're so pleased to hear you had a positive experience in Club yesterday in our Clubroom. We're sure the Club team, including Leearna and Kat will be delighted with your kind words!
Fantastic experience: Recently joined with my partner and son. It was a really simple process and was helped enormously by Kate answering all of my questions (probably a million times!) and explaining everything perfectly. It’s been a few weeks and we are all really happy with the club, all the staff are super friendly and helpful and my partner really enjoys the classes. Thanks again Kate for everything, highly recommended
Hi, thank you for taking the time to leave us a review Ian, we are delighted to hear that you are all enjoying the Club and it is great to hear your feedback for Kate.
Fantastic experience: Kate was very helpful been a member on and off for a while last time was 5 years ago, made me feel really comfortable and got up and running quickly. Thank you
Hi, thank you for taking the time to leave us a review Liz, this is great to hear!
Fantastic experience: I wanted to think about my fitness, I contacted David Lloyd and was greeted by Luke Hall who gave me a great introduction to the club, the tour of the site was spectacular and I agreed to join up. All the teachers, staff are fantastic and I have not looked back and so glad I joined
Thank you for sharing your experience with us Joanna! We're delighted to hear that Luke provided you with such a great introduction and that you had a spectacular tour of the facilities. We appreciate your positive feedback and we are excited to continue supporting you on your fitness journey!
Fantastic experience: At David Lloyd yesterday and loved my experience, the staff catered to all of my allergies. Special mention to Sarah, Honey and Leearna all lovely girls and very informative and pleasant :)
Hi, thank you for taking the time to leave us a review Brett, this is great to hear!
Fantastic experience: I recently visited David Lloyd Ipswich and had a fantastic experience. My host, Kate, was incredibly helpful and understanding of my needs. She went above and beyond to ensure that I had everything I needed during my visit. The club itself boasts amazing facilities that cater to a wide range of interests and fitness levels. From top-notch gym equipment to luxurious spa amenities, David Lloyd Ipswich has it all. The cleanliness and organization of the club were also impressive, making my visit even more enjoyable. I would highly recommend David Lloyd Ipswich to anyone looking for a premium fitness and leisure experience. The combination of excellent facilities and exceptional service provided by staff like Kate truly sets this club apart. I look forward to my next visit and can't wait to take advantage of everything this club has to offer.
Thank you for your fantastic review Patrick! We're thrilled to hear that you had such a positive experience. We're glad Kate was able to meet your needs and provide exceptional service. It's great to know you enjoyed our facilities too. We look forward to welcoming you back soon!
Fantastic experience: As an older person starting to use the gym I was very nervous. My PT Toby has made the journey easy and enjoyable and I now feel comfortable training with his encouragement
Thank you for your kind review Tony! We're thrilled to hear that Toby has made your gym experience enjoyable and comfortable. We'll be sure to pass along your appreciation to him. Keep up the great work!
Fantastic experience: Really enjoy my personal training sessions with Toby, they are both fun and helpful. I always feel like I am progressing in my training while making use of all the equipment the gym has to offer keeping sessions interesting.
Hi, thank you for taking the time to leave us a review Harriet, this is great to hear! Keep up the amazing work!
Fantastic experience: Always felt pretty nervous in the gym and was hesitant on signing up. Ever since I joined this gym I haven’t looked back! I love everything about it.The staff are so welcoming and helpful! An employee called Toby is a great guy and always helps me with my form and motivation whenever I see him! Would highly recommend going here!
Thank you so much for your wonderful review Dan! We’re thrilled to hear that you’re enjoying your time and that you’ve found our Club team welcoming and helpful. It’s fantastic to know that Toby has made such a positive impact on your experience. We’re delighted that you feel comfortable and supported here, and we look forward to continuing to help you on your fitness journey. Thank you for recommending us!
Fantastic experience: New to the gym and signed up here for the facilities. Decided to have a go a personal training and got Toby as PT. Really enjoyed it, looking forward to the next session.
Hi, thank you for taking the time to leave us a review Billy, we are delighted to hear that you are enjoying the Club and it is great to hear your feedback for Toby!
Fantastic experience: I recently signed up for PT sessions with Toby and was very impressed with his knowledge and advice. He’s also funny and enthusiastic helping find motivation and discipline. Looking forward to my next session!
Hi, thank you for taking the time to leave us a review Jack, it is fantastic to hear your experience with Toby!
Fantastic experience: Toby Barrowcliffe has been a fantastic trainer for our 11 year old son at Supervised gym and Synergy. He’s always smiling and encouraging us to train hard but most of all to enjoy our exercise. Thank you Toby!
Thank you for your wonderful review Alwyn! We're thrilled to hear that Toby has been a fantastic trainer for your son. It's great to know that his positive attitude and encouragement have made a significant impact. We'll be sure to pass along your kind words to Toby. Thank you for sharing your experience!
Fantastic experience: Thank you to Poppy for being the best PT at introducing me to the gym!! She is so clear at explaining everything with great advice for technique, and also made me feel very comfortable and is very friendly and patient. I would recommend her to anyone
Thank you for sharing your experience Emma! We're delighted to hear that Poppy has made your introduction to the gym so positive. Her clarity, advice, and friendly demeanour are truly appreciated. We'll be sure to pass on your kind words. Thank you for recommending her!
Fantastic experience: I recently joined this gym and I am extremely happy with my decision. The facilities are great. staff are friendly and always on hand to help, especially the sales manager Kate As a family we are excited to work on our self to fitter and healthier.
Thank you for your 5-star review Heather! We're thrilled to hear that you're happy with your decision to join our Club and that you're enjoying our facilities. It's great to know that our friendly Club team, especially Kate, have been helpful. We're excited to support you and your family on your journey to becoming fitter and healthier!
Positive experience: I recently joined the Ipswich DL - the sign up was easy and Kate was very helpful with providing details of options and the freebies! The PT I saw was also very good, knowledgable and thorough. All staff have been great. I want to use the business hub on a regular basis but the aircon is way to cold to sit and work, so that has not been the best.
Hi Tanya, thank you for taking the time to share your feedback with us and letting us know those little niggles that are preventing you from having that 5 star experience at the Club. We will pass your feedback onto the Club Manager so we can work on improving this.
Fantastic experience: Luke called me and was very detailed with the membership information. He was very friendly and answered all my queries and concerns. I am now a member of David Lloyd and can’t wait to get in the club today! Thank you!
Welcome to the Club Bree! We're so pleased to hear you have joined us as a member and had a positive experience with Luke. We can't wait for you to begin your fitness journey with us.
Fantastic experience: Had my first tour of the building this morning with Luke. I didn’t even have to ask many questions as the tour was super detailed, easy and informative. I was greeted with a smile upon entering and then Luke brought a bright positive energy with him when we met, as well as sorting me a coffee, top man. I never felt like I was being pitched a membership, it was as if I was talking to a buddy. Overall it was smooth and I can’t wait to actually start my membership. The club has everything I could want or need and the staff there seem so friendly and clued up, it fits my goals perfectly so it’s an easy 5* from me
Thank you so much for your 5-star review Joshua! We're delighted to hear about your positive experience during your tour with Luke. We're thrilled that our facilities meet your needs and goals. We can't wait to welcome you as a member and support you on your fitness journey!
Fantastic experience: We used to be a members and get back on bank holiday to have a look what have changed. We was invited by the club as an ex members. Was so impressed by the new refurbished facilities (sauna and showers) that have to had a talk with lovely Luke and Ben. Boys were great and answered all our questions. Decided to purchase a membership again. So happy to be back again. Thank you!
Welcome back! We're so pleased you have re-joined us as a member and had such a positive experience. We're sure the Club team will be over the moon with your lovely feedback.
Fantastic experience: Staff are very helpful, especially Luke in sales who helped change my membership over to a new one easily & answered all queries I had without hesitation. Facilities are great and I couldn’t imagine using another gym :)
Thank you for your fantastic review Kia! We're delighted to hear that you had such a positive experience with Luke. It's great to know he was able to assist you with your membership change and answer all your queries. Your kind words mean a lot to us!
Fantastic experience: I recently joined this gym and I am extremely happy with my decision. The facilities are top-notch. The staff are friendly and always willing to help, especially the sales manager Luke. Luke went above and beyond to ensure I had a smooth sign-up process. He took the time to show me around the gym and answered all my questions with patience and Expertise. Again, I am really glad that I joined this gym.
Thank you for your 5 star review Murad, this is amazing to hear! We're so pleased you have joined us as a member and are loving your membership with us.
Fantastic experience: Used the gym on a trial period really impressed amazing range of facilities. Luke in the membership team was so helpful and welcoming and friendly putting me at ease and really taking his time to ensure I got the most out of my trial
Hi, thank you for taking the time to leave us a review Lindsey, we are delighted to hear that you are enjoying the Club and it is great to hear your feedback for Luke!
Fantastic experience: We've felt very welcomed at DL Ipswich, and already the whole family are making use of the facilities and classes. Excellent value so far, and Lisa was brilliant at sorting out the options and membership details. Highly recommend.
Hi Dan, thanks so much for the 5-star review. We're thrilled to hear you and your family are enjoying your membership with us, we're sure Lisa and the team will be over the moon with your kind words!
Fantastic experience: Kate from sales acts as massive asset to the team at Ipswich; professional, attentive and approachable. Definitely knows her stuff regarding memberships and very informative. Also Lindsey on reception too! So lovely and welcoming as you walk in!
Hi, thank you for taking the time to leave us a review Georgia, we are delighted to hear that you are enjoying the Club, especially your 5-star experience with Kate and Lindsey!
Fantastic experience: I love my visits to David Lloyd, Ipswich especially Jade Jamieson's yoga sessions and Sound Meditation (twice a week if I can get a space) plus a swim in the outdoor pool and the spa/sauna. All of the staff are friendly and cheerful. Kate B was really helpful especially in helping me sort out an issue I had with the membership app.
Thank you for your wonderful review Jane! We're thrilled to hear how much you enjoy your visits, especially Jade yoga sessions and Sound Meditation classes. It's great to know that you also make the most of our outdoor pool, spa, and sauna. Your positive feedback means a lot to us. We look forward to continuing to provide you with a fantastic experience!
Fantastic experience: Nice place with good atmosphere. Kate did a great job organising the membership - thanks! Jade's Sound Meditation class is a great post-workout relaxation session too.
Hi, thank you for taking the time to leave us a review John, we are delighted to hear that you are enjoying the Club!
Fantastic experience: Kate has been beyond helpful every time i’m in the gym, and always has a smile on her face. The club is a lovely place to be in the summer, great staff and great food and drinks.
Hi, thank you for taking the time to leave us a review Mikayla, we are delighted to hear that you are enjoying the Club and had a great experience with Kate!
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