The Gym Group Kilmarnock

Positive experience: No frills gym, always equipment available to use

Fantastic experience: Friendly environment. Helpful staff. Great variety of equipment. Easy parking.

Fantastic experience: I have been in the small group training with Marie campbell, this is now my 2nd block,she fantastic coach and is extremely knowledgeable about her work,she has such passion for helping her clients, I started with an extremely sore back and no balance and she trained me to over come this..I would highly recommend her if you fun ,laughs and lots of motivation

Fantastic experience: Good classes, most facilities need better steps in gym

Fantastic experience: Good gym and helpful staff m. Love Jennifer’s spin classes

Fantastic experience: Staff are all very approachable and helpful

Fantastic experience: This is a great gym. Staff work hard to keep it clean and keep equipment working. Even at peak times there is usually some equipment free to use. Classes are popular and you have to be sharp to get booked in. Jennifer is a great PT.

Fantastic experience: i’ve have been using the gym group in kilmarnock for yrs now, it’s got plenty of equipment and the friendliest bunch of members you could hope for, PT jennifer is just the best, she is soo helpful always has a smile on her face and loves her job sooo much, she is always on hand to help out and give advice

Fantastic experience: There is an array of equipment within this gym that is well maintained by the staff. All staff members are friendly and welcoming, giving good advice for my fitness journey.

Fantastic experience: Lovely gym , Jennifer lovely and professional instructor ! Love the functionality of the gym

Fantastic experience: Always enjoy burn 400 with Jennifer. Great class, time and always feel great afterwards.

Fantastic experience: Jenifer is 100% an unbelievable PT and class trainer . Would definitely recommend Do one of her classes and you will say the same

Fantastic experience: Jennifer is amazing at classes

Fantastic experience: Great gym - plenty of machines & weights, so even when it’s busy there’s plenty to do. Michael (pt) is super helpful & friendly ☺️ really enjoying the gym group!

Fantastic experience: Good variation of classes. Gym is clean and tidy. Staff are always happy to help.

Fantastic experience: The gym is clean and tidy. Great selection of equipment. Staff at friendly and always on hand to assist.

Fantastic experience: Friendly staff Great for an anxious gal. 100% recommend jennifer! Done amazing for bringing up my confidence ❤️❤️

Positive experience: Great Gym good people who work there helpful and can have a laugh. I see PT called Michael Campbell absolute stellar trainer could not have asked for a better trainer I would have got into training so much if it weren't for him and the gym just adds to that experience so I think if you want to start your training your in Kilmarnock this is one of the best places for it

Fantastic experience: Staff are super friendly especially Michael, if you have any questions he's more than happy to help you with advice. Generally gym has all equipment you would need.

Fantastic experience: Good gym would recommend

Fantastic experience: Great spacious gym with plenty of equipment - Russell was extremely helpful and welcoming!

Fantastic experience: The gym has a friendly atmosphere. Equipment is good and clean. All staff are friendly and always on hand to answer any questions. Jennifer is enthusiastic and always on hand to help. Keep up the good work.

Fantastic experience: Jennifer is one in a million! Always motivating and willing to go that bit further!!

Positive experience: Good gym .. everything you need .. the 24 h opening time is great.. the only complain that I have is regarding the temperature of the water in the shower.. is not really hot and is not possible change.. I need a shower before going to work and this is annoying.. as well the hair drier.. every gim that I went had it..

Fantastic experience: This place has the best staff, they are welcoming and friendly and always take time to talk to you. Classes are brilliant as you feel relaxed and can work to your own ability. They are also fun.

Fantastic experience: Been a member for over a 1.5 yrs now, great gym! Plenty of equipment, staff are really friendly and its always clean. Great gym to go in and get your workout done, with or without any social interactions! I have had my PT Alex Ferroni since the start and cannot recommend him enough! He keeps me on track, pushing when needed and has made my gym experience 10/10

Fantastic experience: The gym has a great buzz about it, other gym goers are friendly, staff welcoming, clean, classes are great

Fantastic experience: The gym group is a really friendly group of people members and staff alike. Plenty of classes to choose from depending on your fitness levels and goals. Also PT sessions can be booked from any of the instructors to help you reach your goals which I never had anywhere else before. I have PT sessions with Michael and he pushes me to do the best of my ability and strength and I am sure that’s the same with all instructors.

Fantastic experience: Gym Group Kilmarnock is an excellent facility with all the kit you need to gain the chiseled physique of a god. You may also need some guidance so you don't hurt yourself though... the GYM Group staff are great, especially PT Michael Campbell. Michael is knowledgeable, helpful and very encouraging! Go do it!!!

Fantastic experience: As far as a gym goes it has everything you need, it’s clean and tidy and the staff are extremely helpful. I found my coach Micheal Campbell through their boards and he’s been great as a complete gym novice Micheal has gave me confidence to continue with our plan when I’m on my own.

Fantastic experience: Friendly & helpful staff

Fantastic experience: Great gym with plenty of different equipment and the classes are great. However need yoga or Pilates classes

Fantastic experience: I joined the gym group around 6 month ago ,love it ! Met loads new friends. The PTs are all fab ,I currently PT with Michael Campbell he is just lovely gentle giant and really works hard ❤️ alm PTS are fab and some gave became a great source of advice when my own PT not there, shout out to Marie ,Alex and Russell xxx oh and jen ur a machine xxx

Fantastic experience: Great gym with plenty of equipment and some great classes.

Fantastic experience: Great gym. Wide range of equipment - well maintained and clean! Staff so friendly!

Fantastic experience: The most friendly welcoming gym I’ve been to. Been a member for many years and wouldn’t go anywhere else. I also PT with Jennifer which has definitely helped me overcome my anxiety and helped me progress in my fitness! Can’t recommend Jennifer enough!

Fantastic experience: Started this gym last year and absolutely love it. I was really nervous when I started but the staff are amazing, they make you feel so at ease and also willing to help if you are not really sure what to do.would highly recommend the classes

Fantastic experience: I’ve been going to the gym group for the past few years now and its been great! Loads of equipment and space and the team members are all super nice too! Highly recommend giving it a try

Fantastic experience: New to The Gym Group Kilmarnock, I couldn't be more impressed with my experience so far. The layout is fantastic, making it easy to find everything I need without feeling overwhelmed. The cleanliness of the gym is top-notch, which is a huge plus for me. But what really stands out is the friendly staff—they've been incredibly helpful and welcoming, which has made my transition into a regular gym routine so much smoother. Overall, I highly recommend The Gym Group Kilmarnock to anyone looking for a positive and enjoyable gym experience.

Fantastic experience: The Gym’s equipment selection is second to none, catering to the needs of even the most seasoned gym enthusiasts like myself. The wide array of free weights and resistance training equipment, every workout session is a pleasure. Moreover, the gym's commitment to cleanliness and maintenance ensures that the equipment is always in top-notch condition. As an experienced gym user, I appreciate the attention to detail and focus on providing a premium fitness experience. Whether you're looking to push your limits or simply maintain your fitness routine, The Gym Group Kilmarnock is the perfect destination for achieving your goals.

Fantastic experience: I’ve trained at the Kilmarnock Gym Group for 5+ years now and I wouldn’t go elsewhere in Kilmarnock personally. It has everything you could need to achieve your fitness and body transformation goals. My training regularly includes a mix of lifting, running & conditioning. I can always get my sessions done in this space. It’s always got a buzz around it for being a big space but also spaces for you to enjoy the quiet if you want some time to yourself to move your body. The staff are lovely and chatty as well as regularly keeping the place in order. Changing rooms & toilets are always kept clean. I’ve trained in a lot of gyms and in terms of value for money, space and equipment you can’t go wrong!

Fantastic experience: Been a member of the gym on this site for over 2 years. The Gym Group have good equipment, good layout, effective training. The quality of the personal trainers are friendly. Jennifer is the best trainer I’ve had. She is so friendly, motivational. Her spin classes are the best I have been to. Jennifer is so welcoming and also a great pt instructor.

Fantastic experience: Friendly helpful staff, good pt- I use Jennifer and have no complaints. When equipment brakes it get fixed quickly. Like that's it's 24hours.

Negative experience: worst gym

Negative experience: Staff haven’t been any helpful went to cancel my membership and they still charged me they don’t answer emails or anything don’t care about the gym it’s a mess the staff are useless

Fantastic experience: Joined earlier this year, after leaving another gym. It was appealing as its 24-hour access and the price is cheap. It's a decent gym, friendly staff and some decent equipment.the place is spotless too. Any issues with equipment are fixed ASAP. Everyone is friendly enough that use it. Obviously, like most after 5 pm can be busier. Overall, it's a good gym.

Positive experience: Been using this gym now since Feb. Really enjoy the variety and range of equipment. Although I do feel there's a major lack on some gym accessories such as cable bars. Even clips for some machines. Another bug bare is how intense the music can be. I generally train first thing in the morning and the tunes are blasting out far too loud even with headphones plugged into my skull. It's incredibly frustrating. More accessories and the volume turned down a few notches I'd say it has the potential to be the best gym in Ayrshire but it certainly is not

Fantastic experience: Great gym loads of equipment

Fantastic experience: Good gym.

Fantastic experience: Brilliant stuff always willing to help if your feeling lost and are very friendly. Great verity of equipment and machines

Fantastic experience: Great gym with everything you need to get fitter. All staff are friendly and helpful, especially our personal trainer Jennifer Hendry who is very knowledgeable and able to answer every question put to her. My wife and I have made great progress in our fitness and weight loss. We are grateful for all the help Jennifer has given us.

Fantastic experience: Great gym

Positive experience: The staff are great & classes good. Aerobic equipment is all bunched together in the worst place. Treadmills & steppers are tired & past their best. The men’s showers are scruffy & in poor condition

Fantastic experience: Great gym, two fantastic managers and amazing equipment!

Fantastic experience: Just done badass with Jennifer was brillant

Fantastic experience: Highly recommend Marie’s classes!

Fantastic experience: Excellent space and equipment and super helpful and friendly staff!

Fantastic experience: Great facilities. Staff are all friendly and helpful. Would love for more classes to be available on the weekends as during the working week I can’t make any due to my working hours other than on a Thursday. Weekend classes book very quickly.

Fantastic experience: Marie took a fabulous badass class I’d definitely recommend it!

Fantastic experience: Great facilities and the staff are all lovely people and are so helpful

Fantastic experience: Loved fit pump and so did my friend. Coach Marie is fab! Great body pump Class with Marie...would highly recommend :)

Fantastic experience: Welcoming gym with positive trainers that guide & help push you out of your comfort zones. Wide variety of excellent classes and machines are always clean & plenty of them!

Fantastic experience: I absolutely love this gym. I’ve been here nearly two years and it’s such a lovely community! The staff are super friendly and helpful and it’s such a great atmosphere!

Fantastic experience: PT is awesome, very motivating and knowledgeable about all things exercise & nutrition. Clean equipment, nice vibes, friendly atmosphere.

Fantastic experience: Ample parking and great facilities and classes.

Positive experience: Been a member of the gym on this site for over 16 years (3 different companies). Gym Group are easily the most competent: good equipment, good layout, effective training. Only small criticism: bit slow to fix broken equipment. Best feature: the quality of the personal trainers. I’ve been using gyms worldwide for 60 years, and Jennifer’s the best trainer I’ve had. She completely overhauled my routines and prepared me well for my recent medical treatment.

Positive experience: Great Gym, friendly staff, large verity of equipments although difficult to book/get into classes

Fantastic experience: Easy accessible. Equipment always maintained and never ‘unwell’ for long! Always some happy team member available to help. Enjoyable to come.

Fantastic experience: The gym is very clean and well kept whenever I go in, sometimes it’s during the day or very late a night. I normally see my PT once a week and Tagan is lovely and very helpful. She has helped me to build my confidence at the gym and now I’m able to go twice a week on my own with a plan to follow. All the gym staff are friendly and happy to help. Would definitely recommend!

Fantastic experience: Marie is great. Very patient and easy to talk to

Fantastic experience: Very clean equipment great staff, my pt Gemma is brilliant. Very supportive both staff and other users

Negative experience: A deadly amount of Mold has been there every day since I've signed up about a month ago I've complained multiple times I've got no response this is in the men's bathroom downstairs

Fantastic experience: Great gym for the price

Fantastic experience: I have been coming here for a while and getting pt lessons from Jennifer. I suffer with anxiety and jennifer pushes me through my training and changes exercises if the area is too busy for me. The staff are friendly and very helpful. Would definitely recommend.

Fantastic experience: Clean gym. Has everything you need

Fantastic experience: Great way to blow of steam app shows how many are in and can select quiet times staff are awesome

Fantastic experience: Tried other gyms but this ticks all the boxes

Fantastic experience: Lots of equipment for strength and cardio

Negative experience: Personally the gym group wasn't for me I found it far to warm (I was sweating just standing inside the place. For the amount of people in the gym there was no face mask policys Inforced. For some one who follows a training plan that lack of useful equipment was terrible don't get me wrong there are alot of different machines for the average gym person. I spent apox 30m before I could get anywhere near the equipment I was needing to use for my sessions and in the ended up was what I believe to be a small squat rack next to the equipment which would have been far better.

Fantastic experience: It has all the equipment you would expect of a modern budget gym. I've used alot of the Gym Group sites and this the biggest I've found around the country. The layouts been remodelled in recent years so it's more logical now. The staff are friendly enough.

Positive experience: Love training here inly think that could be better would be more group cycle classes

Positive experience: Decent gym plenty of up to date equipment

Fantastic experience: Excellent. The new equipment just made this gym even better

Positive experience: Used the gym whilst visiting Kilmarnock. Sufficed for purpose in which I needed it to. The staff are fantastic, anyone I conversed with were, genial, helpful and professional. Really enjoyed the spin classes and there is ample room to workout.

Positive experience: Love the gym clean and tidy. Just one thing people hogging benches and machines some at least 45 mins. Other than that a great place x

Fantastic experience: Great gym all the equipment you will ever need..and cheap . Highly recommended.

Fantastic experience: Brilliant gym

Negative experience: Please read the bottom of this review, it's dated the 30th of July 2021. I felt I had to add to this review after my questions were ignored, 8 months ago, and then someone posts this bland, uninterested, managerial answer. " We value your feed back......" Lip service. After joining The Gym, on the 27th of September 2020, I had been going for 16 days in a row and was enjoying the facilities that they have in Kilmarnock. However on Tuesday the 13th of October 2020 I was approached by a member of staff, a Mr Mitchell, and told I had to put my small blue boot bag, which I kept my note book, phone, abb wheel and water bottle in, in a locker. This conversation quickly grew very aggressive, intimidating and threatening on the part of Mr Mitchell. A good example of this man's attitude can be seen in his open Facebook page, very aggressive, offensive language. To cut a very long story short, Mr Mitchell did " immediately " cancel my membership and his attitude was very unprofessional and offensive. However the manager, after returning from holiday, did refund my monthly membership and did say they wee conducting an internal investigation. Please read ALL the membership rules, especially the one pertaining to carrying a towel for personal use, and comply or you too may find your membership " immediately " cancelled. I did from talking to just 3 or 4 members get the impression that some of the staff are " bloody awful in here ", let's hope that the internal investigation resolves that issue. JULY 30TH 2021. Some one from the gym group after 9 months posts a bland, uninterested, standard reply to my complaint. 9 months. What about the result of the internal enquiry ? I have never been told what the result was. We're the staff involved given warning or dismissed ? Never told. What about the numerous people who were breaking the rules, not carrying 2 towels, still wearing goodies and base ball caps and many other if the extensive list. Was their membership immediately cancelled ? Never told. So any member of staff have the power to immediately cancel your membership , Never told. Is their any form of appeal ? Never told. I have never heard anything from any one involved with the Gym Group in about 7 months, the first few weeks U found it difficult trying to find out who to complain too. However some emails went back and forth, asking what happened. Then nothing. No please come in and see us, no, we do apologise, no this is what we have done. Nothing. Except this bland managerial answer. What have you done about the bulling by tour staff ? The intimidation and the involuntary cancellation of my membership by a bully.

Positive experience: Limited machines since new covid rules but high cleaning standards and the main things are there and usable

Fantastic experience: My regular gym, very clean, staff very helpful.

Fantastic experience: My morning sanctuary. Great for putting your headphones and getting on with it.

Fantastic experience: Decent gym for a reasonable price

Positive experience: Got everything u need for training but can get busy

Positive experience: good facility.

Negative experience: so embarrassing I thought I was there for a workout but spent ten minutes apologising to the company next door for blocking their trucks in. they do recovery for the police and I parked in the right spot to prevent them going to an accident I apologized but the instructor seemed anoiyed her class was interrupted and complained about the person asking us to please move our cars so he can get to the sceen of an accident never going back was so embarrassing. Get the correct parking so am not blocking basically emergency vehicles and change you attitude more talking less barking

Positive experience: Plenty of parking. Good equipment but maybe not right up to date. No internet on running machines or steppers. Not the end of the world but nice features. The gym is well equipped with weights and benches. The staff are friendly. They work hard keeping the place tidy. Especially the female staff. They always appear to be busy and on the go. The toilet facility is always clean and presentable as is a changing room. Lots of classes but I've never personally tried them. Due to be updated Sept 2022.

Fantastic experience: Open 24 hours, very good gym, value for money.

Positive experience: Not got loads of pozers. Everyone is just getting on with their gym session. It's always clean. Since I joined I have seen them bring in newer equipment which is good. Certainly my favourite gym I have been too.

Positive experience: Good gym, lots of machines, free weights etc. Ladies showers etc all good

Positive experience: Bigger but Not as good as the new Ayr branch