Brackenwood Community Association
Information about Brackenwood Community Association
Opening hours
- sunday: (closed)
- monday: 8h-21h
- tuesday: 8h-21h
- wednesday: 8h-21h
- thursday: 8h-21h
- friday: 8h-21h
- saturday: (closed)
Services, Machines and Guided Classes
Brackenwood Community Association: Opinions
Negative experience: Rude staff - 3 elderly ladies who deal with payment telling me I’ve “been here for ages” presenting attitude and rudeness, when I only arrived to collect my partner and toddler. Won’t be returning again!
Hi Jaffa
I'm not quite sure what has happened. I remember you arriving as you had come to the fire exit door and another mum opened this for you, I'd been sat talking to another mum and came over to help you and we found that your partner had gone outside through the main door.
We're all volunteers who run the community centre. I'm not sure what happened with our other 3 volunteers as I thought you had left at that point.
If you want to email us at [email protected] with details of the incident and we will investigate as we don't expect any of our volunteers to be rude and I'm hoping there was just some kind of misunderstanding.
Happy to discuss further with you.
Kind regards
BCA Trustees
Fantastic experience: Always a warm welcome from Cheryl and team !
Thankyou Kathleen
Fantastic experience: It's a brilliant place I volunteer there and I have never met a more friendly Supportive group of people
Thankyou Keef :-)
Fantastic experience: Excellent organisation. Recently revamped their stay & play sessions to be more interactive & includes things for babies as well as older kids. We love it!
Thankyou so much for your great review :-)
Fantastic experience: Great place for community events
Fantastic experience: Lovely place to have a cuppa and rest. Alternatively, you can join different classes, e.g. karate and zumba are advertised.
Thanks for the nice review Grant. Hopefully everyone feels as welcome as you did.
Negative experience: never answer call
Hi Starstruck
The community centre is run by volunteers who all have other full time jobs. We don't have paid staff at the centre all day to be able to answer the phone unfortunately.
If you leave a voicemail message we will pick these up and call you back as soon as we can.
Alternatively you can call in to see us when we're running our Community Cafe (Tuesday 9am - 1pm, Wednesday & Friday 9.30am - 1.30pm or Thursday 4pm - 7pm)
or at one of the groups we run (Millie's Gang, Yoga, Zumba, Parents & Tots, Bingo - details are all on our website brackenwoodca.co.uk and our Facebook Page.)
Or you can email us at [email protected] and again we will respond as soon as we can.
Party Enquiries:
Full details are available on our website.
Bookings can only be taken via email.
At present, we are only able to accept party bookings from our Members.
Thankyou :-)
Fantastic experience: Great building and great people volunteering there. Looks amazing and bacon butties to die for
Thankyou so much Bryan. We're so glad you enjoyed it and hope to see you again soon
Fantastic experience: Great social space for the community
Thankyou Jess ❤
Fantastic experience: Nice little place, great facility for the local area
Thankyou Jonathan
Fantastic experience: A lovely friendly place.
Thankyou for your lovely review. We hope you enjoyed yourself
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