Scott Hall Leisure Centre

Fantastic experience: Been going there my whole life (10 years) have had normally good experiences. Could be cleaner

Fantastic experience: The gym has been newly renovated and it’s spot on, really friendly crowd & good kit. Extra shoutout to the absolute gent who helped & showed me around the gym (apologise I’ve forgot your name). He said he’s usually on the pool but couldn’t have been nicer & more helpful. 10/10 thank you!

Fantastic experience: Beautiful gym and very comfortable

Positive experience: Scotthall imo is not sufficient for surrounding community. Too small, dated, and not cleaned often enough. The staff have always been good.

Negative experience: We had our swimming assessment, instructor very ignoring not friendly at all, when my 7 yrs old and 5 yrs old daughter entered, we heard an instructor to be shouting at the children by not doing something right.. my 7 yrs old since then refusing to change facilities, we just moved opposite to the centre which would helped us, also the receptionist was very rude. When I asked some help her answer was you can do that online.... thanks but then why to have receptionist for?? For me customer service means more than anything, so we will continue to travel to our old place where staff is 10/10, hot water and clean environment.

Negative experience: GYMNASTICS My child been going to Gymnatsics there for the past 2+years , last year I felt that sessions were not well constructed and my child isn't gaining any skills, But it thought may be because she is still 5 , they let the kids play so that they won't hate the sport. I was hoping it will improve, but this year is a DISTASTER so far. There is too many kids ( 11 kids to 2 instructors) , They split the classes into 5 stations and kids to groups of 2 or 3 , kids are supposed go round stations in order , The result is that each instructor is ONLY paying attention to 1 station with the 2 kids on THAT 1 station , And the other 6 - 7 kids are UNSUPERVISED, no ones tell them how to do things, no one COREECT them , and most IMPORTANTLY No one is making sure they are SAFE. My child spend the whole of the last session either sat in corner , sleeping on a mat or dancing around , no one told her anything or even checked why she isn't doing the exercies. Honestly it feels similar to a soft play session only more expensive. At the start of the year I thought may be this mess is temporary , they haven't gotten things under control yet as the year is just starting , but it's been 5 sessions now and things are still horrible. We will be leaving as soon as the 30 day notice period finishes.

Negative experience: Pool Showers are crying for someone to clean them !! If you accidentally touch the wall in the shower you will realise how GREASY it is , build up MOULD at every corner and between tiles , even the ceiling , these tiles hasn't been scrubbed in years!

Fantastic experience: Friendly helpful staff and fab pilates class.

Fantastic experience: Nice...Joanne nice woman

Fantastic experience: Personally I have found the facilities most excellent, gym equipment in good working order,the staff are both friendly and attentive.... well done to Leeds City Council

Fantastic experience: Using the gym

Positive experience: A bit dated and worn out but staff are very helpful and pleasant. Reasonable prices.

Negative experience: Worst gym, I've never seen such unprofessional attitude from the staff because they are all illiterate and don't know how to communicate with others.

Negative experience: Gym is packed full of school kids during term time after work. They hog the machines in threes and it's overcrowded. Seemed to happen very quickly! Used to be good.

Fantastic experience: Decent gym, good facilities and really nice staff :)

Negative experience: Equipment is very outdated with a serious lack of machines. Process of getting in the gym takes ages sometimes queuing for more that 5 minutes. After work hours gym is packed full of school kids so no chance of getting a decent workout in

Negative experience: Gone down the hole. Classes get cancelled and if there not canceled they are full. Gym has useless plastic machines. Not what it was years ago. Seriously needs a revamp. Scam alerts. People book the classes way in advance, you have no way to get a place in the class and you are left paying a membership not been able to attend the classed you want.

Positive experience: The place is clean & staff are friendly. The equipment are minimal & old. Needed updating also the classes are normally full therefore not able to attend. Activities like Badminton are charge heavily for already members like I was. Swimming times are limited too and there is no hairdryer in the premises. For a little more that I paid..i have now joined a more upmarket place.

Negative experience: Worst gym I’ve ever been to, if you can even call it one. The gym itself is tiny with broken and old machines and gets crowded quickly. So have fun not being able to use any machines if you have a 9-5 job! The opening times are also terrible, 7am-8pm on a weekday and 8am-4pm on a weekend. I’ve also been kicked out early numerous times by the staff because they’re lazy and feel like it. And with all this in mind, it’s £36.95 a month for a membership which is an utter rip off. Go to PureGym, it’s better.

Fantastic experience: Very clean and enjoyable

Negative experience: This isn’t a gym it’s an after school club! Made the big mistake of signing up in school holidays. Outside of this time the gyms unusable, big groups of kids crowded round all of the equipment with zero self awareness. Please try the gym before signing up.

Negative experience: Same as FH below like the gym but in tonight was like a playground looking to move my paid membership some where else though now

Fantastic experience: Jo us just the best Manager. Great service always with a smile.

Positive experience: Very good gym facilities

Negative experience: Two stars just for some staff but facilities it’s nearly zero very old and every time you’re going it’s something wrong and hope they had membership just for gym because never going swimming or classes

Fantastic experience: Play squash here and it's a great place. Staff are always friendly.

Positive experience: Gym is well equipped and the staff are friendly and very helpful. Changing rooms small and in need of a good facelift.

Positive experience: Very good

Positive experience: I grew up here and learnt how to swim 40 years ago. It's nice to see young kids coming to learn to swim still. However it's really sad that the rest of the classes are not up to speck. Circuit training was the foundation here and attracted many folks years ago. They need to up the days here of this and have backups in place if someone cannot take the class. A circuit training class had to be cancelled as staff did not show up. How many people take time out of their evening to be let down here. The mobile app itself is the worst I have seen you can't book anything with it. Pilates is always fully booked? However is very excellent. More of these pilate classes would strengthen the club.They are not being honest with their membership.

Negative experience: Continue to take direct debits for my sons lesson two months after he had finished. He was told he was on a waiting list for the next level, he wasn’t. Didn’t issue refunds for my daughters swimming lessons that they cancelled and also for the bank holidays when they don’t run. They owe us over £70 in just two months. Had this issue a few times over the years and it’s just basic bad management which they can’t seem to fix. Changing rooms over crowded also. The actual lessons seem decent and some of the teachers are good

Negative experience: You'd think they've died at reception. Ringing for 30min straight with no answer. I'm sorry, this place is not THAT busy at 3pm. This is why these council run places need to go private so they will actually be accessible to locals.

Positive experience: Good services and friendly staff

Fantastic experience: Apart from overcrowded change rooms, children loved the fun swim.

Positive experience: Handy, but run down and a bit Spartan. Pool is just that.

Positive experience: The changing rooms are shoddy and the showers are dreadful but the staff are lovely and the pool and gym both good. Swim sessions rarely start on time but the staff are keen to make them finish on time so it's rare to get the full 45 minute session.

Negative experience: Small, poorly kept facilities. The gym is absolutely tiny and although only refurbished around 8yrs ago, it is already showing its age. The leisure centre is also always booked up from block bookings so good luck trying to get something at the sports hall. The online booking system is a joke and overly confusing. They updated it from the last iteration, but somehow it is much worse.

Fantastic experience: Great set of Technogym machines - better than other council gyms in the area. My fave machine is the Vario Excite 1000 cross-trainer, and they have 3 of those. Other facilities include 25m pool, sports hall for badminton/basketball/5-a-side/clubs and squash courts.

Fantastic experience: It was ok

Fantastic experience: Small nice place .

Positive experience: Plavaren

Positive experience: Showers are in need of upgrade and the whole facility need a lot of improvements. We have had a lot of last minute cancellation for our children swimming lessons due to staffing.

Fantastic experience: I usually take my son swimming here. It's a cool clean place. We enjoy it here. The staff are friendly although a couple of life guards walk around with a chip on their shoulder, but the rest are very pleasant. The counter staff are friendly and very helpful...

Positive experience: Good place

Positive experience: Great receptionists both ladies really helpful. Facilities are adequate. Good value for money. But be warned.....Keep an eye on your belongings.

Fantastic experience: Great gym good staff

Fantastic experience: Very good experience. Staff helpful and decent prices.

Positive experience: A great venue for a game of squash. Make sure you have your Leedscard organised first otherwise casual bookings will not work

Negative experience: i tried to ring sevrall times and no one picked the phone up, witch i really need some imformations,

Negative experience: Not the best. There are cheaper gyms without the amount of kids messing about oblivious with headphones on.

Fantastic experience: Wheelchair accessible, friendly & helpful staff assisted me apparatus.

Negative experience: We do enjoying going to this pool with my daughter but last week we could dry our hair using hair dryer but today they said we were told the can't be turned on as is the new rule. I just don't believe it. Big disappointed!!!

Fantastic experience: Quality of staff competence and helpfulness hasn't changed since the 1990s since I went there a small boy haha Facilities in the meantime retain high standards of cleanliness, you can be sure of that

Fantastic experience: So great to be back. We'll managed and a brilliant class thanks to Jill. Xx

Fantastic experience: Well done scotthall leisure team! You've nailed the new measures enforced on you and it works! In fact it's better than how it was before. It's easy to book in your swim slot on the website once you've registered, you queue to get in at your time slot, they tick you off as you go in and assign you a changing room number which also has a locker number assigned to it. It's so much better now there are less people in the lanes, I was able to get in, get my swim done and out again hassle free and covid safe.

Fantastic experience: Love going there for my daily swim as part of my daily exercise right on my door step too

Fantastic experience: Well equipped gym with helpful staff. Feels safe to train there with the new covid measures in place (pre booked 1 hour sessions with less people so you can socially distance, cleaning stuff available to wipe equipment down, separate entrance to the gym etc) the online booking system is easy to use and there are lots of time slots to choose from.

Positive experience: A friendly place to go plenty of equipment and space only downside at moment youngsters sitting on machines reading emails and not exercising seems more like a youth club than a place to exercise.

Fantastic experience: Rapid charger installed which is a maximum of 50kw free untill end of year. Good parking facilities and easy to get to. Entrance is off the main road, one way system installed.

Negative experience: Nasty place, Dirty changing rooms, Machines in GYM always broken. Waste of money

Positive experience: Good location and well trained staff. Please sort out the speed bumps , they are too high and are wrecking people car' no need for that.

Negative experience: Rude staff

Fantastic experience: Well worth the price good service

Negative experience: When will this facility get a face-lift and a revamp? Not just the Gym, i know that was improved recently, but the pool, the changing rooms and the overall classes on offer are just really dated and tired. Even the staff are the same. It badly needs to up it's game and offer some better classes. Also the changing rooms are repulsive and my pushchair wouldnt even fit in the baby change cubicle. Awful.

Negative experience: Very dirty, lady on reception was rude and i heard her say if my children throw up i am to be charged because they had a snack before going in. The ladies shower are cold water only. The bathrooms smell and look horrible. When i told she just looked puzzled. Not impressed really. The pool was ok.

Negative experience: I have a bad experience with the reception since tomorrow is ago my daughter pass from stage one to stage III I are just asking for please even they didn’t check on computer what’s going on how many people they got they got rude customer service

Negative experience: None of the body line lockers had straps and the keys were broken and didn't work correctly,informed staff and they seemed disinterested in the issue.Just started to use this center after a move to the area and I feel that more effort is required on the center up keep.

Negative experience: Asked reception about woman only pool. Was disappointed to hear that there is only one pool, woman only session happens on Thursday 7pm and can't guarantee men won't be just stood around the pool watching women and girls in their swim wear. Completely put us off from ever coming here.

Negative experience: Lovely helpful staff but was hoping for a nice refreshing swim but the water was way too warm. Appreciate some like it that way but for a hot summers day I was hoping for a cool dip. Found the changing rooms a bit confusing too, had to ask the cleaner the way to the toilets.

Fantastic experience: A good centre, staff friendly, needs a new building.

Negative experience: Management are inept, staff are discriminatory and lack common sense and the building needs a good clean and modernising. Staff do not supervise children properly and use inappropriate language when speaking to children. Management make poor excuses for staff lacking in any form of training in how to appropriately resolve conflicts between children and staff. Avoid at all costs, and dont enrole your children on school holiday clubs...not worth the risk.

Negative experience: The floor in the sports hall is completely unsafe for badminton and I suspect for any other sports too. As soon as you put your foot down for any lunge, or frankly any movement more than standing still, you will slip because the floor simply does not have enough grip. I ended up with a sprained ankle whilst playing cautiously but I can't imagine someone actually being able to play a proper match without pulling a muscle, it's that bad. That's not to even mention the low ceiling and bars in the middle of one of the courts but they're just annoying as hell, not an actual safety issue.

Positive experience: Went to the family swimming session on a Sunday, good fun and all staff were helpful. Bit hot in the changing rooms though!

Fantastic experience: Brilliant game of squash, nice new courts.

Fantastic experience: Very fun for all ages and showers are very good all lockers work very good place

Positive experience: The small pool temperature was low it meant to be warm but it was cold not what you would expect from a small pool

Negative experience: NO BAGS TO BE TAKEN IN THE GYM... but yet i still see bags in the gym. SECURITY FIRST....

Positive experience: A very friendly and supportive team. Great working gym where everyone will feel included ad supported.

Fantastic experience: I usually go between 8-9 am and always find the pool clean and a comfortable temperature. The showers are fine, staff friendly and the lockers all work.

Negative experience: The staff don't have a clue what they doing Dirty changing rooms Would not recommend going there

Negative experience: Air temperature of the changing rooms is ridiculous; it's always so cold. It makes the whole experience awful, when it should be fun. I dread my daughter's lessons, it's that cold!

Fantastic experience: Good place and nice staff.

Fantastic experience: Took my daughter swimming for the first time, she absolutely loved it, nice size pool

Negative experience: Taken my autistic son 2 x first we were asked to leave pool early and i couldnt tell my son with time to adjust (i had asked for warning ) no one cared .. just been today and they gave out wrong imformation on website ao had to leave woth upset children .. lifes now hell

Positive experience: Awsome

Negative experience: Terrible! They have the worse customer service, they never answer the phone and they never have anyone on the desk. So you can never book anything! I recommend to never come here!

Fantastic experience: Good