Bliss Hair & Beauty

Negative experience: I have visited the salon a few times this year, and at my most recent appointment I left with noticeably orange streaks at the front of my hair and very warm, uneven patches throughout the rest. When Sophie first spotted the orange at the front, she asked, “Would that stress you out?”-a comment I found quite concerning, as it is not something you expect to hear from a hairdresser. Although they attempted to lighten the orange areas, the patches were still clearly visible. I was offered an appointment the following weekend for them to correct the issues, but by that point I had lost confidence in their ability. During my very first visit earlier this year, the staff were repeatedly locking the door as customers entered and left, which struck me as unusual. In addition, the front shutter had not been raised properly, and as some people exited, they walked into it-myself included. This resulted in a visible dent on my forehead that lasted for several months. Despite this, I chose to give the salon another chance. I have now moved to a fully qualified hairdresser who was able to repair the damage. As she assessed my hair, she pointed out not only the orange streaks, but also how uneven the highlights were-particularly underneath. The highlights were thick and poorly blended, and the haircut itself was uneven, with most of my split ends left untouched. It ultimately took around six hours for my new hairdresser to correct the condition my hair had been left in.

Negative experience: Been a regular at this salon for 5 years never missed an appointment or cancelled at short notice , but had several appointments cancelled by the hairdresser even ended up not getting my hair coloured and cut before I went on holiday last summer because Leanne cancelled my appointment short notice ( the second one in a row ). I needed to cancel an appointment that I had made on a Saturday afternoon not long before the salon shut for the Monday morning so they wouldn’t of had chance to fill it anyway as there is no online booking available. I made sure I messaged the page before the salon opened on Monday morning so I could give them as much notice as possible and I got charged £90 ! . I called the salon and asked to speak to Leanne (the salon owner )but was told very abruptly that Leanne was busy and would call me tomorrow! I explained it would only take a minute to call me as I was going on holiday tomorrow and would be unable to answer the phone . Leanne never bothered to call me ! absolutely shocked and upset to be treated like this after being such a loyal customer.

Fantastic experience: First time visiting the salon today i had a full head of highlights & a toner from the lovely Sophie. Lovely atmosphere. Will come again

Fantastic experience: My granddaughter is very nervous meeting new people but the lady who cut her hair was amazing she constantly talked skye through what she was doing also asking her about herself thank you so my will definitely be back ❤️

Fantastic experience: You deserves a 5 stars not a one. It was the phone error and i deeply apologise for that. Their service was perfect , There was an error in my comment before. I went there with my child,and she was disturbing, the staffs very were patience and kind with her,they toileted her gave a drink,even went to the mile of getting her a paper and pen to write. I will recommend their services to everyone anytime.

Negative experience: I had not been to this hairdressers before and I am sorry to say will never go there again. The young girl who cut my hair was more interested in what her colleagues were saying than taking care of my hair. It was the worst cut that I have ever had and so I had to go somewhere else for them to sort it out.

Negative experience: My daughter went in for her prom hair trial they had no change in the shop so charged her £30 instead of £25, walked over the road and her hair looked a mess the women did redo it which looked awful on her arrival home, one upsat little girl, even all the other shop workers near by said it was disgusting.the way she was treated and are keeping well clear of the place!

Fantastic experience: Had a lovely experience in the salon staff are so nice and understanding very welcoming always making me feel special making sure I have a drink and listening to my wants and needs as I suffer from anxiety one of my appointments the owner actually was there to hold my hand as I was having a panic attack she was amazing, the brow and nail tech was so understanding talked me through everything making me feel comfortable, daisy (the dog) is lovely and friendly loves snuggles and is a great addition to the salon.

Fantastic experience: Simone has done an amazing job on my daughters hair!! Light blonde balayage blended in well from previous caramels (sorry I'm no hairdresser) and Toner, but she absolutely loves it!! Very happy Lady! Which believe me is not for the faint hearted she truly is difficult to please! Colour from simone and blow dry from Donna ❤️ Thankyou once again :)

Fantastic experience: Absolute love my hair done by simone at bliss in stainforth thankyou definitely will be coming again x

Fantastic experience: Had my lashes done by amy today first time I've had a lash tech clean my lashes first and explain everything she was doing, very polite and professional, aftercare advice given once again I have never had this, they look amazing thank you so much amy I will be back xx

Fantastic experience: Been going to jade for many months now and what can I say just wow. She never fails me. She has always done what I wanted and gone the extra mile to make sure I was happy and satisfied with the o out come of my treatment. Would 100% recommend

Fantastic experience: Fantastic set of girls who go the extra mile for their clients beautiful salon very welcoming and excellent service

Negative experience: This is not a professional salon! I was in town for a wedding a few weeks back and booked an appointment for a blow dry and style. I was in there for a 1 hour and 15mins and literally walked out with hair 10 times worse than when walked in, the lady doing my hair was lovely but clearly had no experience and was not a trained hairdresser. I had to redo it myself.

Fantastic experience: Love my new nails and quick trim to my hair? Staff really friendly and great customer service and banter and make you feel welcomed i would recommend people to go and get nails and hair done by them ❤️

Fantastic experience: Come here at least once a week for my hair, nails and massages/facials. I love coming here, all the staff are so friendly and the cute doggy that’s sometimes in is an added bonus and so well behaved. Really would recommend to anyone!

Negative experience: Had my nails done at the salon, during my visit I witnessed one of the hairdressers do a patch test on a client without firstly washing her hands after she was just eating with her fingers. The salon owner then arrived with her puppy which is in a crate behind the nail desk, my nail tech had to keep stopping my service so the owner could get to the dog which was whining. The dog was let out to roam the salon which included sitting under the nail desk while I was having a pedicure. Staff also touch the dog then clients without washing their hands. The salon door is also locked while the dog is running about. I wasn’t a walk in client the nail tech messaged me to rearrange my original appointment.

Fantastic experience: Had my hair done by Sue today and as before it was a lovely experience. Am so chuffed with my hair that we are already planning what she will do next time can't wait!

Fantastic experience: Amazing staff did a great job off my hair really went above and beyond will be going there for ever sue my hairdresser can't thank you enough now I dare go out lol

Fantastic experience: I went by for a new look and walked out a very happy client... Leeanne was amazing! She definitely delivered. The salon was neat and clean and staff were very welcoming and professional. Highly recommend the team at Bliss Hair & Beauty!

Fantastic experience: Had my hair cut and blow dried and all staff very friendly and welcoming, and also very polite and professional. I will definitely go back again and highly recommended. Thank you.

Fantastic experience: Thank you all for Diyah's first salon experience! She really enjoyed it and we will be back. We both feel pampered and gorgeous with our new haircuts

Fantastic experience: Make u feel at home and great staff

Fantastic experience: Very welcoming

Fantastic experience: Friendly and great cut thanks!

Fantastic experience: Very friendly staff, very relaxed

Fantastic experience: Most friendly staff . Relaxed comfortable environment. More than happy with the stylist. Will definitely be using here again

Fantastic experience: Friendly staff and and do an amazing job

Fantastic experience: Lovely place, staff are welcoming. Had my hair highlighted very pleased. There are many lovely ladies there doing beauty treatments. X

Fantastic experience: They are friendly and the person who does my hair is really kind and talks to you whilst doing your hair and it good prices.

Fantastic experience: Excellent, andie is superb

Fantastic experience: Fit us in at very short notice. My girls were very happy. Good value and nice and neat dutch braids. We will be back.

Fantastic experience: Absolute loved my back massage and i am very ticklish on my feet bt kerry was very good and she didnt tickle when i had my hot foot massage. Perfect

Fantastic experience: Keshleigh is just brilliant

Fantastic experience: Lovely staff and very chatty

Fantastic experience: I love this place, My hair and is a eyes have never

Fantastic experience: Brilliant, friendly staff great haircut for my daughter

Negative experience: Had highlights done without a test patch and came out with sores and burns on my ears and neck. I was told by the manager Leeanne I did not need a test patch and the injuries I had were not caused by her staff who are self employed?? This occurred in Feb 2020 and I have not had my hair dyed since until I had a test patch done last week which caused me to have an allergic reaction burn. II will not name the member of staff surfice to say it is not not Julie Ann Ria or Kesleigh. Totally unhappy that I have been lied to I was asking for a refund and medical expenses abroad whilst I needed hospital treatment for my burns

Fantastic experience: Alway 5* Service.. Incredible Job Everytime

Fantastic experience: Went here for a massage with Lisa, it was wonderful, finally had no pain in my neck and shoulders! Lovely staff and nice and clean room, made me feel relaxed and unhurried whilst being very professional. I will definately be going back here.

Fantastic experience: Friendly staff, professional service, everything you need in one place. They do hair, braiding, colour correction, beauty, waxing, eyelashes, makeup, fat freezing, body sculpting, hair extensions, massage, facials, aesthetics, reflexology and more

Fantastic experience: Such a welcoming warm atmosphere, had an amazing aromatherapy massage by Lindsay thankyou ❤

Positive experience: It was my wife that had trim and layers, good service