Information about PureGym London Whitechapel
Opening hours
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- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit UK about PureGym London Whitechapel:
Welcome to PureGym London Whitechapel, a popular fitness center located in the heart of London. This gym is known for its spacious layout and modern, well-maintained equipment, making it a favorite among fitness enthusiasts.
Members appreciate the gym's 24/7 access, allowing for convenient workouts at any hour, and its wide range of exercise equipment, including weights, cardio machines, and functional fitness areas. The friendly and welcoming atmosphere, along with helpful staff, enhances the experience for all visitors.
While many users enjoy the clean environment and excellent classes offered, some members have noted concerns regarding the ventilation and overall cleanliness, particularly in the restroom facilities. Management is actively working on improvements based on member feedback to ensure a comfortable and hygienic atmosphere.
Overall, PureGym London Whitechapel stands out for its affordability, accessibility, and supportive community, making it a great choice for anyone looking to achieve their fitness goals.
Services, Machines and Guided Classes
PureGym London Whitechapel: Opinions
Positive experience: Does this gym have a Sauna?
Hi Popsus. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We don't have pools/saunas etc. as standard in our gyms as our focus is on providing quality fitness equipment while keeping costs affordable for all members. Thanks, PureGym
Fantastic experience: Very spacious
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Lovely gym located on Whitechapel high street. Staff and gym goers are friendly and welcoming!
Hi Tom. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Gym it’s clean very nice More equipments have i like itrainer macke he very helpful with all staff I suggest this gym i give 5 ⭐ ⭐️⭐️⭐️⭐️
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Puregym Whitechapel needs to focus on ventilation and hygienic condition. Really smelly there, poor equipment!!!
Hi Jeff, thank you for taking the time to leave us this review. We have recently made slight changes to this area, looking at improving energy efficiency. This is both to control our energy usage, but also with a look to reduce our carbon footprint. By law, we have a requirement to provide a certain amount of fresh air based on occupancy levels, and our ventilation system increases and decreases at different times throughout the day and night, making sure we meet these requirements and provide good air movement around the gyms. These levels are based on size of the gym, and occupancy levels, and are regularly monitored. All member feedback is reviewed, and brought to the attention of our Facilities team, who regularly review any changes we make to our gym facilities and all feedback is taken into account when making any future changes. Thanks, PureGym
Negative experience: The gym itself is fine but all the toilets consistently look like the scene of a terrible, unspeakable crime
Hi James, thank you for taking the time to leave this review. We're sorry to hear that you have concerns surrounding the cleanliness of your gym. We work hard to ensure that our gyms are a safe and comfortable environment for all of our members, and always take member feedback on board. Please may we ask that you contact us directly to discuss this feedback further? This can either be done with your Gym Manager in the gym, or by contacting our Member Services team on [email protected]. Thanks, PureGym
Negative experience: Decent gym equipment. Nice staff. But the cleanness of the place is really low. Toilets / shower are disgusting. Every time been there the toilet were unclean and half of the time not stocked.
Hi Latchy, thank you for taking the time to leave this review. We're sorry to hear that you have concerns surrounding the cleanliness of your gym. We work hard to ensure that our gyms are a safe and comfortable environment for all of our members, and always take member feedback on board. Please may we ask that you contact us directly to discuss this feedback further? This can either be done with your Gym Manager in the gym, or by contacting our Member Services team on [email protected]. Thanks, PureGym
Positive experience: Love it but PLEASE PLEASE PLEASE turn the air conditioning on. When you’re going at 6pm and the gym is packed with no ventilation it’s unbearable
Hi Cartrin, thank you for taking the time to leave us this review. We have recently made slight changes to this area, looking at improving energy efficiency. This is both to control our energy usage, but also with a look to reduce our carbon footprint. By law, we have a requirement to provide a certain amount of fresh air based on occupancy levels, and our ventilation system increases and decreases at different times throughout the day and night, making sure we meet these requirements and provide good air movement around the gyms. These levels are based on size of the gym, and occupancy levels, and are regularly monitored. All member feedback is reviewed, and brought to the attention of our Facilities team, who regularly review any changes we make to our gym facilities and all feedback is taken into account when making any future changes. Thanks, PureGym
Positive experience: "This Whitechapel PureGym is a great option for anyone looking for an affordable and convenient place to work out. The 24/7 access is a huge plus, making it easy to fit workouts into even the busiest schedule. The facilities are modern, with a good range of equipment, including weights, cardio machines, and functional fitness areas. The gym is generally well-maintained and clean, though it can get busy during peak times, which sometimes means waiting for equipment. The classes offered are a nice bonus, with some great instructors who keep things engaging and fun. While it’s not a luxury gym, it offers excellent value for the price, especially with no long-term contracts. It’s a solid choice for anyone looking for a straightforward, no-frills gym experience."
Hi Shefu. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: id say its a pretty decent gym, quite huge space with lots of equipments, i even paid 13 pounds for the first 3 months, that is very very cheap considering its a big gym, the only downside id say is that people there sometimes doesnt throw tissues into the bin and occasionally you'd see used tissues lying on the floor. not to mention theres always lots of people using the gym and you might have to wait some time. other than that, overall its a nice gym and the people working there are also very friendly and helpful
Hi Audrey. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: I've been a member of Pure Gym Whitechepal for a few months now, and I couldn't be happier! The gym is always clean and well-maintained, which makes for a pleasant workout environment. The variety of equipment is impressive, catering to all fitness levels, from beginners to advanced athletes. I love the 24/7 access, which allows me to fit my workouts into my busy schedule easily. The staff are friendly and approachable, always ready to assist with any questions. Plus, the membership prices are very reasonable compared to other gyms in the area. Overall, I highly recommend Pure Gym Whitechepal for anyone looking to achieve their fitness goals
Hi Devasani. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Toilets are disgusting. Always dirty or out of service. They need more toilets and they need some near the bathrooms. Having to go all the way downstairs for the toilet is inconvenient
Hi, thank you for taking the time to leave this review. We're sorry to hear that you have concerns surrounding the cleanliness of your gym. We work hard to ensure that our gyms are a safe and comfortable environment for all of our members, and always take member feedback on board. Please may we ask that you contact us directly to discuss this feedback further? This can either be done with your Gym Manager in the gym, or by contacting our Member Services team on [email protected]. Thanks, PureGym
Positive experience: Toilet is bad but rest is nice Small gym with everything u will ever need.
Hi, thank you for taking the time to leave this review. We're sorry to hear that you have concerns surrounding the cleanliness of your gym. We work hard to ensure that our gyms are a safe and comfortable environment for all of our members, and always take member feedback on board. Please may we ask that you contact us directly to discuss this feedback further? This can either be done with your Gym Manager in the gym, or by contacting our Member Services team on [email protected]. Thanks, PureGym
Fantastic experience: Great gym with great staff!
Hi Victor. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: The gym was very clean, music volume was just right, and the machines are in perfect conditions.
Hi Joelson. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: The gym is generally well-equipped, with sufficient machines and weights to meet workout needs, and the atmosphere is decent. However, the men’s showers have a significant hygiene issue. There’s often a strong smell of urine, which makes using the showers an unpleasant experience. Management really needs to address this problem to ensure a clean and comfortable environment for all members.
Hi Artem, thank you for taking the time to leave this review. We're sorry to hear that you have concerns surrounding the cleanliness of your gym. We work hard to ensure that our gyms are a safe and comfortable environment for all of our members, and always take member feedback on board. Please may we ask that you contact us directly to discuss this feedback further? This can either be done with your Gym Manager in the gym, or by contacting our Member Services team on [email protected]. Thanks, PureGym
Negative experience: Wanted to have a quick tour after coming home from work, there is no reception. You're supposed to push a button so someone comes to guide you, pushed it, waited about 5 minutes, repeated that twice, nobody came. They could have sold a membership, but apparently nobody cared.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. There are always personal trainers in the gym between 6am and 10pm, but especially at peak times they are often occupied with classes or clients. If this is a problem moving forward, then please don't hesitate to give our Member Services Team a ring on 03444 770 005 and we an give the Gym Manager a ring on your behalf. In the meantime, I hope you're able to make the most of the gym and reach your personal fitness goals. Thanks, Ru, PureGym.
Negative experience: Probably the worst PureGym out there. Gross stary men. Remains full at off peak hours.
Hi Maya, Thanks for taking the time to leave this review, we're sorry to see it's 2 stars. It's important to us to receive member feedback, so that we can continue to improve the service we offer our members. We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve, to make sure you have a 5* experience with us. You can either have a chat to your Gym Manager, or contact our Member Services team on [email protected]. We look forward to hearing from you! Thanks, PureGym
Positive experience: Great work out experience....clean and top of the order gym equipment
Hi Nadeem. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Too expensive than any other gym. If u wanna use any equipment than u need to make a queue
Negative experience: vending machines are always broken. So frustrating
Fantastic experience: 4 years training at puregym
Hi Ellen. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: I am utterly disappointed with my experience at PureGym Whitechapel, so much so that I would give it zero stars if I could. Recently, I made the mistake of leaving my locker unattended, containing valuable items such as my shoes, gymshark band, Nike hoodie, gloves, and even my Kylie Jenner lipstick. According to their policy, items should be kept for at least a week before disposal if unclaimed. However, the staff took it upon themselves to discard or potentially keep my belongings for personal use without adhering to their own guidelines. Adding insult to injury, the gym's cleanliness and organization are severely lacking. The facilities are consistently dirty, with toilets in a deplorable state. Instead of prioritizing hygiene and maintenance, it seems that staff are preoccupied with rummaging through lockers and disposing of or pilfering personal items. My overall experience at PureGym Whitechapel has been nothing short of terrible. I strongly advise anyone considering joining to steer clear of this establishment.
Fantastic experience: This is a review for a personal trainer, Lino Cardoso. I have been training with Lino on and off for a number of years. I keep following him around. Wherever he offers training, I go. From the beginning I realized his unique skill to find what you think is your limit and push you a bit further. This results in meteoric development. I mean it took me 3 months to develop skills that on video look tiring to normal people. His language is simple and straightforward. He accurately assessed my psychological mindset and gives me compassion and release from the pressure built up from my career. He is the real deal. I highly recommend Lino if you're serious about martial arts.
Hi Sabina. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: It's like a sauna in there no AC whatsoever.
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym
Fantastic experience: Very nice and helpful staff members to go with a clean and fully equipped quality gym ! Very happy with everything so far !!
Hi Nathan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: If you are looking for a proper cardio session, then do visit this PureGym and ask for PT Lino! He is an ex MMA fighter so you best believe the workouts are proper good! Finally a proper circuit class with weights, resistance bands etc...
Hi Nabil. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Amazing cycle class as usual :)
Hi Rita. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Positive experience: Decent equipment but classes are only 30 mins long and several are canceled. Not a good gym if that's what you're into. Showers are poor water pressure and not temperature adjustable. No towel service. Budget gym.
Hi Kirsty. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Negative experience: Worst Pure Gym I've been to. Cramped, dirty, roof leaks, no windows, no toilets in changing rooms...
Hi Maurizio. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Negative experience: Worst gym in the area not worth it too many machines out of order kids around running and seating on benches playing on phone. the other issue I don't know why didn't close the gym when the ceiling is leaking and taping the weight area too many people on 7 machines, disgraceful
Hi Warren. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym
Fantastic experience: I have been going to this gym for around 2 years now. Made friends with all the staff (Amrit is really kind and gives a lot of great tips!) and it is a good environment where you can easily connect with people. I've had no bad incidences since joining. Would recommend.
Hi Morgan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: It is way to hot, it can be -1 outside and hot inside. I remember I join the gym in summer and thought it was to hot and thought it would get better in winter but it hasn’t. I guess the reason is the manager want to be in a warm workplace even if for that has to ruin the workout of hundreds. It would be a nicer place to workout if it wasn’t hot and they could save money.
Hi Daniel. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym
Fantastic experience: nice gym great facilities
Hi Hina. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: It's nice and runs 24/7 it also has a lot of equipment. It's however lacking in some minor but specific equipments like punching bags and certain equipment for a workouts. Still a really good gym by all accounts
Hi Kazem. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Negative experience: I gave you 5* exactly a year ago but it just got bad to 1*. The toilets by the lockers are ALWAYS full of water on the floor and bad smelling (most probably from the pipes), the soap dispensers in some of them are broken. The lockers on the floor are often dirty inside and many of them have a broken locker. I sent you an email requesting if you could add some LBT and Bodytone classes in the morning at 7/7:30am and extend ABS classes, no response. I sent a chaser - still nothing. Today I went to a class at 9am and guess what, the PT did not turn up lol I stayed there alone and just excersised myself. The fact that you give me a no-show because I did not turn up to the class where there are still 10spots available is a joke, yet it is okay for the PT not to turn up when there is just one person coming. I guess you do that to block to book classes for a week so that even less people turn up = no effort for you. Absolutely awful experience. It was so much better when Giampaolo was the manager, the PTs were friendly, motivated, chatty. Currently, if you see any PTs there they are only on their phones, looking absolutely demotivated. It became a sad place. There is only one lady from that previous era but I bet she will leave soon as well. As soon as I will get into my routine and will be more motivated to travel, I will definitely change the gym
Hi Arabella. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Positive experience: Puregym in Whitechapel makes an exception for the Christmas holidays. Christmas is a Christian celebration. So if you are not a Christian, you will experience a closure imposed on a gym which is supposedly open 24 hours a day. So I won't be able to train for 4 days because tomorrow I start at 9 am. It pisses me off!!!
Positive experience: I’ve been going for a while now and I enjoy my time there the changing rooms are also very clean. however, 9 times out of 10 the gym is WAY too warm making me feel like I’m going to pass out during or after a workout. It makes me want to leave as fast as possible to get cool air from outside, this gym also doesn’t have any Wi-Fi what’s another negative.
Hi Shann. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym
Fantastic experience: Very friendly,clean place. Fully equipped.
Hi Simon. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Really enjoyed working out here, and happy with the machines.
Hi Hassan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Good sized gym which is not too busy outside of peak hours. However, it has had no working WiFi for months and frequently feels like it is not air conditioned at all. Edit: today I came into the gym and it was so warm that me and my partner were sweating before we even started working out! Please use the air-conditioning PureGym! Removed a star due to the frequency extremely hot and stagnant air in the gym, dysfunctional wifi and no hand sanitiser.
Hi Toby. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Fantastic experience: Ill come
Hi Fazlul. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Not massive but good enough. Changing rooms very humid
Hi Daniel, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Where possible, we are always looking to expand. Members can use the members area via the PureGym app, to see how many people are in the gym. Our air con is set to specific levels to ensure we provide the certain amount of fresh air based on occupancy levels, and our ventilation system increases and decreases at different times throughout the day and night, making sure we meet these requirements and provide good air movement around the gyms. If you have any concerns you can approach the Gym Manager, leave a comment in the feedback box available in the gym, or you can contact Member Services. It's great to hear that you are enjoying the gym overall. Thanks, PureGym
Negative experience: Ruidoso edificio de a lado en remodelación Y regadera expuesta
Hi Eduardo, thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused by the nearby renovation. We hope this has not effected your workout with us too much! If you would prefer there is individual use, gender-neutral, inclusive changing room available in all gyms! You can speak to staff on site if you have any queries or concerns. In the meantime, I really do hope this does not put you off from attending the gym, that you're able to make the most of the gym and reach your personal fitness goals! Thanks, PureGym
Fantastic experience: Only been to this branch a few times, but every time it’s been a good experience. Always clean, staff are friendly and respectful, and never have to wait ages for kit. Definitely somewhere to go if you like to get your head down and workout quietly, with just as much as opportunity to be social. Also shoutout to Shane and Rosie for great classes!
Hi Bevan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Small but OK.
Hi Andrew. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. Please be aware due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Fantastic experience: Self service
Hi Qambar. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: I went to this gym early this morning as it gets busier later on. I went to do some good exercise and get weights done. ALL the weights are in different places 50s are on 10 and 8s are on 50! Some shelves are empty, some are on the floor?! WTH??? what a mess! Some weights run to different fields. When was last time it got sorted?? ♂️ it says on the mirror“Please return your weights to their home” what part of basic English people don’t understand?? I came to lift low weights but after sorting and putting them in there right home I managed to complete my workout for the day. Please guys after using them put them in right place, why make life difficult for others?? Thanks
Hi Sain. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. Thanks, PureGym
Negative experience: My class at my gym was canceled therefore decided to check out other classes on nearby gyms. One that I always attend was on so booked it and decided to give it a try. Trainer was way off the times rushing not allowing the correct time for each exercise, worst when it came to switching sides. One side would always be half the time. Didn’t feel like a workout and although trainer was late for class the class also finished early. Safe to say this will be the 1st and last time attending classes at this location.
Hi Ana. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated. Thanks, PureGym.
Fantastic experience: Humble people, great 0lace to workout
Negative experience: Been here quite a lot now. Never once have the dumbells been placed in nearly a correct order. The 44s are where the 8s should be etc, you'll be very lucky to find a pair as it's a total mess. I've been first thing in the morning, midday and late at night. Both dead and busy. Just shows the staff don't really care about it.
Hi Robert. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. Thanks, PureGym
Positive experience: Went for the first time today. The gym is great but not very clean.
Hi Celine. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Good place for a woekout
Hi Kam. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Good gym
Hi Shafeen. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Showers not working for last 3 weeks!!!
Hi Jaume, thanks for leaving us this review. We are sorry to see this is 1 star. We are currently aware of the issues this gym is experiencing with the showers and we apologise for any inconvenience caused. The staff are working hard to rectify this but sometimes we have to wait on third parties. Access still remains open to additional gyms for members. Thanks, PureGym
Negative experience: Still the shower of the male locker room is not fixed. Been over two weeks. The generic responses from PG is getting quite boring.
Negative experience: For the past 6 months me and my friends(teenagers) have been going to this gym, the equipment is quite good but gym can get quite packed. HOWEVER, we were recently kicked out and had our memberships terminated, as well as refused our right to appeal. This was due to me and my friends, who are college wrestlers, going into a studio room, which was empty save one worker. We asked her if its alright if we wrestle in here, which he said of course we can as we weren’t disturbing anyone. We wanted to make sure we had permission before we done anything. However, the next night we get emails of terminated memberships due to wrestling not being allowed. My friend went back to the gym to tell them we were given permission, where he was rudely told they don’t care. IMPORTANT NOTE: the whole time we were there, there was a high pitched asain worker who would always harrass us just because we’re teenagers. He definitely disliked us and I’m sure he was behind our unjust membership revoke. If ur not a huge adult, I don’t recommend this gym where workers bully you.
Hi KJ, thank you for leaving us this review. We are sorry to see this is 1 star. We appreciate and value our member feedback. Before a membership is terminated, an investigation takes place where everything is taken into review. Any concerns can be directed towards our Member Services team. Thanks, PureGym
Negative experience: Equipment in the gym is good, disregarding the fact that the hygiene is bad, staff don’t wipe down equipment properly and there are stains left on benches after other gym members leave, locker rooms are not safe due to the extreme heat and bad smell, items aren’t safe and are normally stolen as there is no supervision or even cameras, toilets are not clean at all, normally wet floor, bad smell as always and the toilet paper is dirty. I hope the staff members would be a-bit more helpful in the gym, especially when asked for assistance, a male staff member, (looked Asian) which I asked for help during bench press ignored me to help another female member which was completely unacceptable and made me uncomfortable, I recommend other gyms due to this behaviour.
Hi Ibrahim. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are sorry to hear of your negative experience with PureGym. We would like to also apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Negative experience: Its like a suana in here. I feel like they purposely switch off the AC to save money.
Hi S Jama. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym
Positive experience: Ok ok. Not very hygienic, not extremely dirty though. Good crowd and good people on the gym though...
Hi Aditya. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym
Negative experience: 4+ days in a row the shower has been out of order. Most of the time at least two of them are out of order. Please do not join this gym. They are not bothered to fix it. They just want your membership fee. Gym manager can never be reached Check out my reviews @sheikh_babz #fit #fitness #gym #gymlife #health #healthy #london #muscle #snap #sport #sportlife #sports #spotlight #uk #unitedkingdom #whitechapel #workout
Hi Sheikh. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Negative experience: Been user and lover of puregym for over 3 years, having used a number of different puregym all around london. Can honestly say that this is the worst one I’ve been to. There is virtually no ventilation, the air is stuffy, smelling stale and sweaty. It’s so incredibly dark, you can barely see the other side of the gym, making it feel like an incredibly claustrophobic and demotivating environment - the changing rooms have better lighting despite being below ground level. Phone service is also shockingly bad as soon as you enter the main training area, and the wifi doesn’t work. Also have a squat rack / cage on padded floor which just doesn’t work if you’re deadlifting or squatting, and could be quite dangerous. Only have one water fountain also, which is right at the front of the gym, which is honestly just a pain to fill up water. Wouldn’t recommend. The only reason for the two stars is as it’s technically a usable gym with working equipment.
Hi Mia. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are sorry to hear of your negative experience with PureGym and would like to also apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Fantastic experience: A great place
Hi Himal. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: There have not enough Instruments and all are not organised. At evening over crowded.
Hi Kamrul. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Positive experience: Too packed, cleanliness not up to the standards. Cross-fit area is decent.
Hi Shaan. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Positive experience: Sometimes to packed. No room for an easy work out.
Hi El. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Good size, location, equipment, cleanliness.
Hi Abdul, thanks for taking the time to leave this review. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym and that we can help with your fitness goals! Thanks, PureGym
Positive experience: Not enough equipment for exercise. Also I can't understand why they always turn on air conditioner I asked one of stuff member she told me our team requested to head office but they want like that which is not understand able.
Hi Faisal, thanks for taking the time to leave this rating, but I'm sorry to see it's 3 stars. We are always keen to receive feedback so we can improve our service. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym
Negative experience: Cheap(ish), but not very cheeful! A dingy basement gym in Whitechapel with no ventilation: smelly, hot, and busy. Equipment is okay but the free-weight area is small and the range of weights rather slim. If you were really keen, and on a budget, you might be able to put up with all of this. After one month, I decided life is too short and cancelled my membership which, by the way, is easier said than done...there is no simple way to do this via the website/app and the most straightforward thing to do is cancel the direct debit. A couple of days after cancelling, I received an email saying the gym was closed for maintenance (plumbing). A quick scan of other reviews shows that this is a recurring issue. Honestly, you'll have a better time buying a skipping rope and doing push-ups in the park. Save yourself £30 a month.
Hi Henry. Thanks for taking the time to leave this review, we are sorry to see this is 1 star. We always appreciate and take on board member feedback. We are sorry to hear of your negative experience with PureGym. We would like to also apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Negative experience: Horrendous customer service, actually non-existent.
Thanks for your review. We’re always looking to improve our services and your feedback would be helpful, if you’d like to tell us more about your experience please get in touch. PureGym.
Fantastic experience: Great gym, highly recommended.
Hi Ricardo, thanks for taking the time to leave us a rating for the gym. It's great to see its 5 stars! If you have any feedback about how we can improve our services going forward, please feel free to get in touch! Thanks, PureGym
Negative experience: Gym is okay but the lockers in the locker room need to be looked at.. they weren’t locking for me and I tried a few different ones, as did some other people (we all have different padlocks, this isn’t the problem) but when I raised it to a member of staff he brushed it off to the fact that it just must be my padlock as the issue. I use the same padlock at multiple other PureGyms with no issues so don’t see why I should need to buy any other one just for the Whitechapel gym when the chances of having the same issue is very high. Atleast there should be a memo out warning people as the chances of theft in the locker rooms is quite high.
Hi Sally, we're sorry to hear of this issue. Here at PureGym, we do advise that when attending the gym, members are responsible for their own belongings. Whilst we understand your frustration in regard to this matter, as detailed within our gym rules which are agreed to upon membership commencement. PureGym
Negative experience: SOOO STUFFY and hot. I just got to the gym and haven’t even started working out yet and I’m already dripping. After going in, it feels like a heatwave hit your face or that you’re entering a sauna. My glasses covered in condensation as soon as I entered…
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym
Negative experience: Why did you remove boditrax ? Only thing that made worth having plus membership
Hi Kriti. We're always looking for new ways to improve your experience in the gym and that does mean we have to move/remove some kit. This has been removed so we can make space for new innovative kit to improve your experience in our gyms! We are sorry that you are unhappy with this. Any feedback can be directed to your gym manager in club, in the feedback box in gym or by contacting Member Services. Thanks, PureGym
Negative experience: The gym is way too small, too expensive and their sole reason for existing is to make you pay extra for everything. Want to lock your locker? Pay. Want to weigh yourself? Pay more.
Hi - Thanks for taking the time to leave this rating, but I'm sorry to see it's 1 star. We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services.
Positive experience: Decent services, but not worth the fees. Cheaper alternatives available very locally.
Hi - Thanks for taking the time to leave this rating, but I'm sorry to see it's 3 stars. We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym
Positive experience: Everything is ALMOST perfect...except for the air conditioning/temperature regulation. It is far too stuffy and it always seems like the AC isn't turned up high enough, or just that there is poor air circulation. As an experiment, I went to PureGym Limehouse for my previous cardio session and also checked out PureGym Canary Wharf quite recently... both were significantly cooler! As the days have been getting warmer, the Whitechapel branch has sadly become unsuitable for really intense cardio sessions. Kindly turn up the AC! Other than this, it is a fantastic gym and ticks all the boxes :) Thanks!
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. It's great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: اعتذر على التقييم السابق كان غير مقصود وتم تعديل التقييم ونرغب في التعاون معكم آمل التواصل معنا شكراً
Hi - Thanks for taking the time to leave this rating, but I'm sorry to see it's 3 stars. We'd love to talk to you in more detail so we can improve our service, if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. There is a feedback box in the gym, which is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym
Fantastic experience: Superb atmosphere, friendly and very helpful staff, amazing classes. The instructors are so helpful and friendly. The Tuesday classes with Giampaolo was so good with lots of information about stretch and the main workout. The Vasillis bodytone class was amazing. He is always my favourite, his word "Bravo" always give us a kick. Wednesday Masaki LBT class was amazing.Love working with you guys as always.
Hi, thanks for taking the time to leave us a rating for the London Whitechapel gym. It's great to see its 5 stars! If you have any feedback about how we can improve our services going forward, please feel free to get in touch! Thanks, PureGym.
Negative experience: As many others have noted, this gym is VERY frequently closed “ due to an on site maintenance issue”. They email to say it’s closed, and stress we can use a different PureGym location so we don’t have to miss a workout due to the issue. So I walk the extra 15 minutes to PureGym Aldgate, only to find it doesn’t open on the weekends. I check, and it turns out all other nearby locations are also closed on weekends. The nearest location is another 21 minutes walk away, and at this point I won’t have the time to get there, workout and get home. I am paying for a 24/7 gym and have now missed several workouts in the past couple of months because of this. The only suitable solution is a refund.
Hi Lachlan. Thanks for taking the time to leave this rating, but I'm sorry to see it's 1 star. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym
Negative experience: It’s closed down for “unexpected maintenance issues” all the time, three times in the past month at least - and the worst part is they don’t even tell you to stop you from going all the way! Truly atrocious customer service, avoid
Hi - Thanks for taking the time to leave this rating, but I'm sorry to see it's 1 stars. We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve.
Positive experience: The gym is wonderful. Great equipment and friendly staff. It can get a bit crowded throughout the day but that's every gym. Only drawback is the ongoing plumbing issue in the last four months that causes the gym to be shut for a day or two. Really disappointing when you get notified about the closure and have to be relocated to Shoreditch or Aldgate for that duration. Hope they get it fixed soon or I may have to change my gym altogether.
Hi Omar. Thanks for taking the time to leave this rating, but I'm sorry to see it's 3 stars. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym
Negative experience: Worst gym ever. Manager is a disgrace. The workers dont even know how to speak english. Tiny gym for a place like whitechapel. Hardly any equipments. The workers are a joke as well, they will never help you.
Hi Mutz, thanks for taking the time to leave this review as we're always looking for ways to improve the facilities on offer at our gyms. Any issues with staff should be raised with the gym directly via the contact information on the gyms website or feedback box in the gym. We wish you all the best with your future fitness goals! Thanks, Archie
Negative experience: Rusty equipment,really small space and the floor is constantly shaking from the trains running underneath and also the air circulation isn’t great and finally the machines move around a lot and feel quite cheap compared to other gyms
Hey Antonio, thanks for taking the time to leave this review, but we're sorry to see it's only 2 stars. We would like to start by apologising for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. The equipment is also regularly checked and we aim to keep it to the highest standard possible. In the meantime, I hope you're able to make the most of the gym and reach your personal fitness goals. Thanks, PureGym
Negative experience: one of the worst gyms I seen I London very expensive for what they are offering , I paid plus to use the body composition I never use it every time I try it's says retry retry switch it off madness . ones i paid for drink they charged me without giving me drink , small gym plenty people , 1 pulldown machine u have to queue 30 hour to use it . ventiltetion very poor
Hi Ayoub. Thanks for taking the time to leave this rating, but I'm sorry to see it's 1 star. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym
Positive experience: Needs more cable weight machines (e.g., chest supported row, lat pulldowns)
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Negative experience: The Gym Is too small and Always busy
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Positive experience: Good gym, 1 star removed as cleaning station is reduced, no cleaning products in the cycle and rowing room
Hi - We always have and will continue to follow Govt and UKActive guidelines. We are retaining key elements of our TrainSafe protocols including an enhanced cleaning regime, contactless entry, guidance on respecting personal space and our equipment will retain good distancing. For practical action please speak to the Gym Manager directly, or leave a note in the feedback box which is regularly reviewed. Thanks, PureGym
Positive experience: Good.
Hi - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Negative experience: Small area for so many people.. Too expensive for what they offer and the location which is ( Whitechapel). I saw a guy in the gym without a t shirt and no one was there to tell him something ( staff) The "automatic door"..on weekends for a reason doesn't work..I saw that problem with many other people as well...so it's not automatic and you have to push it (when I saw it first time I thought it was closed) The barcode from the app doesn't work properly and I can't use it anymore and I have to use my password .. The app not good as well. And the worst thing for are the quality of the people that they are not have a towel for the exercises/machines so even if they are sweating are still using them and nobody is using the sanitaser or the hand cleaning. First time I visit a gym and it's rule number one to have a towel..if I could give 0 stars I would ...
Hi Kostadinos. Thanks for taking the time to leave this rating, but I'm sorry to see it's 1 stars. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym
Negative experience: The ventilation apparently doesn't work, the air quality it's poor, you can feel the humidity, its stressful. I pay premium to enjoy extra services but the weight machine doesn't work frlm one week ago and the water refill service doesn't work neither. Very dissatisfied
Hi Adrian. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We pump over 2,000 litres of fresh air into our gyms every second though our ventilation systems. This helps to dilute airborne virus particles and ensure members have clean fresh air to workout. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym
Positive experience: It's fine, toilets and equipment should be cleaned more often.
Negative experience: Not an hygienic gym. Despite the team saying that protocols of hygiene have been improved, you can't wash your hands in this gym as there is no hand disinfectant. No hand disinfectant in the toilet, no hand disinfectant near ANY sink. Everybody just go to the toilet and then put their hands everywhere... Sadly, I thought it was a one time thing but, I came several times in a few months and haven't seeing any change. I hope it will soon be resolved. Best.
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club to ensure a safe environment for staff and members. Thanks, PureGym
Fantastic experience: Been coming here since it opened. Small compared to other PureGyms in the borough, however you have all the equipment you need for a good workout. This gym is very clean compared to the others and weights are always re-racked and can be easily found. Great staff and management.
Hi - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: It is my gym, I love the location and it's not too busy when I use it so it's fantastic to have lot of space.
Hi Pablo. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and that you've given us 5 stars. We hope your time with us continues to be positive! Thanks, PureGym
Fantastic experience: The staff are very nice
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We're glad to hear you are enjoying the overall use of the gym.
Fantastic experience: Very small Puregym but I like it , and above ground which makes a nice change from the usual set up. The studio isn't sound proof so when a class is on it's a bit noisy
Thanks for the feedback Cathy! Staff will undertake regular volume checks for the safety and comfort of our members, but if you have concerns on the volume you can speak with the Gym Manger so they can look into this further with you. #PureHelp
Positive experience: Clean and well equipped gym with enough bench/squat places that you dont have to wait too long in peak times. Typical commercial gym music, bring headphones. For central london cheap.
Hey Andrea! Thanks for your great review, get in touch if you’d like to tell us more about your great experience! PureGym.
Positive experience: Great gym. Can get a bit busy from time to time but all in all, a good atmosphere. Great range of machines, great functional area space and good range of cardio machines
Hi Tee. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall. In the meantime, we sincerely wish you the best in your future fitness goals. Thanks, PureGym
Positive experience: One of the smaller Puregym's I've been too, and above ground which makes a nice change from the usual set up. The time I went just after work mid week it was very, very busy, and it was a struggle to get on the equipment I wanted to use. The cardio studio isn't sound insulated and so when a class is on it's a bit annoying.
Hi there - Thanks for taking the time to leave this review, we appreciate the high rating! We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Thanks, PureGym
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