Bannatyne Health Club

Negative experience: I don't recommend it at all poor Services poor management they don't deserve 1 star

Positive experience: The gym is great, better than the one that closed on Quay St. The staff are very friendly and attentive, and the equipment is excellent. The only downsides, in my opinion: - The pool is not heated, and the water is quite cold, to be honest. - The jacuzzi sometimes lacks proper cleaning; the water can be quite dirty and cold sometimes. - It would also be great if they accepted Hussle passes.

Fantastic experience: Great staff , great experience. Good club keep up the hard work !

Fantastic experience: After reading all the reviews about the cleanliness of the gym I wasn’t sure about joining. But in my experience the gym and pool are always really clean with cleaners present often. The pool and features are so lovely, and I never find the gym too busy. I also find it’s a nice mix of people (not too many gym bros.. no offence)

Negative experience: Awful and unsafe gym. I injured myself falling off a treadmill and was stuck between the treadmill and the vending machine they have placed directly behind the machine. Despite raising this concern with the gym and the manager saying something would be done about it, nothing has changed and this dangerous layout is still there, potentially causing injuries to others. When I wished to cancel, I gave the requisite notice well in advance and was still harassed for payment, despite having made all the payments specified in the contract. They make it incredibly difficult to cancel your membership and charge extortionate prices for a subpar gym.

Positive experience: nit the best gym. spread across various floors. very tight place. but overall, still decent if you want a lowkey chill vibe place

Fantastic experience: I’ve been a member for a couple of years now I travelled to the other Bannatyne gyms as well, but regarding Manchrster whitworth Street. I always feel very welcome. The staff amazing very friendly and very helpful. The pool area, Jacuzzi sauna just amazing. I absolutely love the spinning class which PT Scott did this class. Also other PT Jack takes the classes as well. Both very friendly. Monday and Wednesday The music is always really good warehouse project vibe the energy in the class is really good. Just received new bikes new equipment Mixture of different backgrounds of people at class everybody is welcome at bannatyne For £33 a month, I think it’s a great deal. I’ve been a member for a long time. highly recommended

Negative experience: This has to be one of the worst gyms in Manchester. Terrible facilities, no disabled access and generally poorly maintained and unclean. They also make it nearly impossible to cancel, despite leaving the city and having a medical condition that reduces mobility so their many staircases make this gym inaccessible. Plenty of other city centre gyms for the same price that offer much better service and equipment.

Negative experience: Place is filthy. I'm disabled and wanted to use swimming pool and sauna facilities no lift inside the building. No ramp outside. No handrail at swimming pool to hold onto when entering the water. No disability friendly. Discrimination. Paid 25 pounds and didn't even get my toe wet. Would leave less than one star but its impossible.

Negative experience: I haven’t enjoyed my time at Bannatyne. This gym is quite small and there are normally waits to use equipment also opening hours are also very limited. I’ve found it very difficult to cancel my membership. I was told to cancel my membership I would have to email the admin team which took 5 days for them to reply. Due to there delayed response I was charged for another month which I didn’t want. Considering this gym has a premium price you don’t receive a premium service. The cancelation process is convoluted, the opening hours are limited and the gym can get quite busy. Unfortunately I wouldn’t recommend this gym.

Negative experience: It's overpriced, and the swimming pool area is always dirty! Women have to get change without a dressing room, in a tiny are. The staff could have been more helpful. I signed up for 1,5 months and regretting as I paid around £70 in total. Whenever I came there, the water in the jacuzzi was freezing cold! The sauna is pretty cold too. The only fine is the steam room, but you have to pay for all the facilities, which weren't worth the price at all! I'm not recommending.

Fantastic experience: I've been using this gym, twice a week for over a year and I love it! The staff are always welcoming and the facilities are great for my needs. I enjoy the sauna and have met some great people. Reception always help if I ask for anything and always have a smile on their face. I'm very happy here and have recommended friends to join, and they have. Very good place.

Negative experience: Worse gym with the worse management, they never fix anything or upgrade. Only thing that works like other gym is their direct debit. fork this gym

Negative experience: The pool and sauna looks nice . But the gym area is mid . Only 1 squat rack . 25 for day pass is pretty ridiculous for a mid gym and the check in process is incredibly cumbersome

Negative experience: The pool side and changing rooms are filthy. The cleaner dont seem to have the knowhow or meana to clean the tiles in the poolside. They just seem to constantly wipe the tiles with mops and squeegees in a futile effort and then brush the dirty water back into the poolside. Clueless. The changing rooms are damp and mouldy.

Fantastic experience: I would just like to leave a review personally for Scott the PT as he is amazing! He give me an amazing introduction and was so helpful, absolute asset to bannatyne! Went out of his way to help me to feel comfortable on equipment and with my goals as he overheard me discussing it on reception and was massively helpful, truly an asset to bannatyne!!

Negative experience: On 7th July 2024 I visited the Manchester branch spa as a walk in customer. On arrival, I was asked to fill in some details and made my way to the changing rooms. First of all I was disgusted by the state of the area, however I continued to the spa hoping it would live up to its name. I was shocked at the conditions of the spa area, I went to the steam room and it was hardly working and smelt of damp. I left after sitting in there for less than a minute and went on to the sauna, which was even worse. It did not work and there was a stench throughout. I thought I would use the swimming pool but the area around it was dirty, with flies and small spiders near it. The water was also not to an adequate temperature. I spent at the most 20 minutes, if that, in the whole spa itself and had to leave. I had been visiting a friend and had travelled over 6 hours so needed a refresher before I headed back home. I had expected more from this company as I had heard so much about the other branches. But I was not impressed at all. AVOID!!

Negative experience: BEWARE WHAT YOU'RE SIGNING UP FOR. I was mainly using the one in Quay street but then it closed down so I had no choice but to use the one in Whitworth St but I found it very busy and crowded since two gyms merged into one. So I've decided to leave and cancelled my membership by cancelling my direct debit, like every other gym, or so I thought. They've been bombarding me with emails and calls saying that I should give them a month notice and expect me to pay for that "notice period" and has even threatened me with debt collection agency. They are just scammers that are slowly running out of business, it's no surprise that you only have one branch left out of three.

Negative experience: Do not join the club. You would be asked for a month notice to terminate even after 12 months contract period. They closed Queen st branch with only a half month notice in advance. When you want to quit membership you still need to pay for one more month even without using facilities. If you send them an email to terminate the membership they would not accept it. How terrible! They only want you money without providing prompt service.

Negative experience: Very unhelpful and rude staff. Wouldn't let me cancel my gym membership despite other Bannatyne gym in Manchester that I used shutting down. I also gave them a months prior notice that I wanted to cancel but still demanding last payment.

Fantastic experience: Bannatyne whitworth street, is a great gym with lovely staff. I’d specifically like to thank the GM for being so helpful when I lost my earphones he went out of his way to retrieve them and I’m grateful for his efforts and kindness, thank you!

Negative experience: Terrible company

Negative experience: Latest and final update: I didn’t get any response for ages so I’ve found the regional manager on LinkedIn and messaged him explaining what had happened. He replied. Then on the same day Andrea replied to my email with a completely different tone being apologetic promising to place a mat where I had taken. Since then the mat has indeed been placed there and I feel much safer. However I am keeping the scoring to two stars due to the effort I had to go through just to ensure safety at the gym. Update: Andreas responded basically accusing me of making it up. Claiming their staff haven’t spoke to me (but didn’t asked me for a description of who I spoke to) and then asked me for proof of my injury. Bear in mind I am not asking for compensation, I am just asking to do something about the dangerous slippery surface, I thought this was a disgusting response. I will keep updating here. Oh and apparently to Andreas cant find any wet area I’m talking about. Just cos it’s not wet when you were there doesn’t mean it’s not frequently wet lol ———————— I had to transfer from quay street due to its closure. The floor between the pool and the changing room was so wet, I could see but still fell over and hurt myself. I’ve reported it to the reception when it happened and I’ve also reported it via email expressing concerns around health and safety. They never responded. I would rather not stay in this gym but I have no choice because I like the instructors who transferred over from quay street. It’s like Bannatynes gave up on quality at Manchester branch. It’s really sad cos Chepstow and quay street were fine. Really disappointed.

Fantastic experience: The gym has everything you need it , and the staff are so friendly and helpful, The pool is so clean .

Negative experience: There are weights so you can get a session in. Other than that, very poor atmosphere.

Positive experience: It’s a nice place with good equipment. However, it’s getting some signs of wear and tear and the WiFi connection is poor

Fantastic experience: Nice and quiet in the daytime but a little too busy in the evenings

Fantastic experience: Great gym. Lovely staff and the spa is very impressive for city centre location. I pay for myself and the Mrs monthly that's how happy I am with It .

Positive experience: Great gym but no cell service or WiFi

Fantastic experience: Can't go wrong with the price. Sauna, steam, good gym equipment. Top gym

Fantastic experience: Good day. Still could not escape the stalkers. Wish they had a life other than destroying mine. Not guilty, but the ring needs to keep its cover by trolling me.

Fantastic experience: Nice sized gym, very friendly clientele.

Negative experience: 100% not recommended. The receptionist staff was absolutely not helpfully and did not even try to help you with any thing. In addition, if you decided to cancel your membership (even if it's a monthly one) you had to cancel it 30 days in advance, so chances are they are still going to benefit from your extra last month.

Negative experience: Great equipment but have been made to feel very uncomfortable by one of the personal trainers as he messages me outside of the gym, puts me off going to the gym.

Fantastic experience: Great equipment, always clean and hygienic. Worth every penny.

Negative experience: Only people rating this higher than a star are people used to dirty conditions. Pool area is disgusting, gum next to the water fountain (hasnt been cleaned as im typing this) that hasnt been cleaned in weeks, people take their water bottles they had on the gym floor into the pool and leave wrappers on the floor. The walls and ceiling around the pool area looks like it has loose bricks. Gym is dirty, people leave food wrappers on the treadmills. Gym isn't a real gym, it lacks equipment and if you want a real gym puregym is cheaper with more equipment they just dont have a steamroom. If any other gym had a steamroom for the same price or slightly more I'd happily go there, these gyms are "fake luxury", the people that use these gyms are dirty and the layout of the gym itself makes no sense. If you only want to join for the classes or a light workout, it'll do but there's still far better gyms out there, they just dont have steamrooms

Negative experience: Just got a 12 month membership- can’t use free guess passes have to give 24hr notice but I can pay £15 to wavier that rule! Utter joke. upon arrive the receptionist malwinja was incredibly rude and unprofessional just speaking to her I wanted to just cancel my membership there n then. Got in the equipment is out of date. The changing rooms smells like human waste completely unclean and unhygienic. Really really shocked at this gym! Just to make it worse the free Wi-Fi they have is restricted so it’s basically useless. Do not go

Fantastic experience: I have been coming to this gym for around a year and a half. The staff are are friendly and help with any issues you have. The gym is well maintained and has a good range of gym equipment as well as full access to a pool, sauna, steam room and hot tub. I have not personally attended the classes but they run regularly and are included in the membership. It is quite busy in the evening during peak hours, however, this is the same for any gym. The switch from disposable wipes to blue roll to disinfect equipment means far fewer people clean equipment after themselves but I assume it is a cost saving measure during high energy prices, etc. I would recommend this gym.

Fantastic experience: Sorry I hadn't been yet am looking at a new gym membership wanted to see how far it is from home and work and if there is a car park

Fantastic experience: Nice Gym

Negative experience: This is a very rubbish and bad place. When you open the membership, it does not explain how to cancel the membership, but when you cancel the membership, it will tell you to send an email to cancel, and it is very troublesome. This is a very disgusting place.

Fantastic experience: Great swimming pool

Fantastic experience: I really like this gym, the staff are really friendly and the studio is often free for my own workouts. I have also been to the spa at their Quay st branch and that was fantastic. Wide range of treatments and product’s available. The staff are knowledgeable and friendly. I love the pool at this location. It has a chill atmosphere and is always lovely and warm. There is also a steam room, sauna and jacuzzi which are all fantastic and comfortable to relax in. There are many classes available and I would prefer more though! Especially on the weekend it’s very slim pickings. The instructors are always friendly and able to coach you through the exercises and equipment. My fav gym in town

Negative experience: worst gym ever greasy equipment, treadmills making loud noises when using, dark, poor ventilation

Fantastic experience: Great place to relax nice staff love going here but unhappy it might close we need to stop this

Negative experience: Filthy gym, changing rooms, pool and showers. (Worms in the women’s shower, lots of fruit flys in the pool drains ) I was a member for around 7 months and have left due to membership price increasing over the months but facilities, cleanliness and overall gym experience deteriorating. Awful facilities for anyone wanting to strength train: one squat rack, one smith machine, one set of each barbell for the entire gym, no free weight section to set up something like hip thrust etc. The building: the basement floor is uneven and constantly leaking? Three flights of stairs no wheelchair access. Cancelled my direct debit with a months notice and they’re now asking me to pay for another month, and now not engaging with my emails to customer service to try and sort this out. Overcrowded, dirty and nowhere near worth the money they want to charge you.

Positive experience: This is the better Bannatynes in Manchester. It's smaller than the one on Quay Street and does get fairly busy at times. But it has everything I need from a gym and a lovely pool & sauna section, with jacuzzi. The membership is reasonably priced. The place is clean and the staff are helpful. A minus is that there is always something broken there. When one thing gets fixed, another seems to break. I think this is due to keeping the costs of facilities low and selling a large number of memberships. Overall good value for your money.

Negative experience: Awful gym, there's never any space on the equipment at peak times. The hygiene has gone from reasonable to non-existent in the past couple of years. The spa area is filthy and is only partially cleaned when the facilities are working. Something is always broken in that place, and I've now opted to find something new. I cancelled my membership, and the club had the audacity to call me asking for next month's payment with their threatening money-making methods. Avoid this place at all costs. it's awful I used to love this place, but it has massively failed recently.

Negative experience: Pool, steam room, changing room and shower area cleanliness has deteriorated since I joined in Jan. Black mould growing all over the place.

Negative experience: Very rude staffs. Jacuzzi is warm just in morning time. Sauna is not working all the time.

Positive experience: Nice health club, joined recently It is missing a few working out machines and would be good to add a few lighter weighted kettle bells.

Negative experience: Decent gym if you like to spa and swim. As an actual gym it's not for those serious about lifting. Lacks equipment, not a lot of space, when crowded quite unusable. 1 squat rack, 1 Smith machine, 1 flat bench, 1 incline bench, 1 leg press, 4-5 free benches. Ultimately when no one is there it's ok but still Its missing things. No dedicated row machine (not the cardio one the weights one). I'll probably remain due to it being close but it is frustrating and I do contemplate how long I can stay here for. It's not even been a month. Update: one month later the gym was always packed so I left, cancelled my direct debit right after paying for month 2 and thought finished. I can’t attend this month (as per Bannatyne) and they expect me to give them details to take payment for next month.

Positive experience: For the price it's really good. Swimming pool is very nice. It's got a nice secluded feel about it. Cardio machines are all quite good. Weights area is the only minor let down for me as I thought they're should be more equipment. Overall not bad at all.

Fantastic experience: Very good day very good service thanks

Positive experience: Usually excellent. BUT jacuzzi out of action again!!!!

Negative experience: They rob people professionally by law

Negative experience: Awful experience. I officially finished my membership in August 2022, they charged me further £30 plus debt collector fees!!! Do not use them!

Negative experience: Very mediocre gym, feels a bit tired and dated. I didn’t realise gym was closing early one day, but when I walked in 20 mins before close and said hello to the guy on reception (who reluctantly said hello back) he didn’t bother to let me know about the change of opening hours. I wouldn’t have bothered going in, getting changed to then just get kicked out 10 minutes later. What’s the point of having any staff if they’re not very helpful

Fantastic experience: Very good gym im 1 year membership so happy with it no complains from me xx

Negative experience: I have been charged for 2 months without even going to the gym. I have accidentally signed up and only noticed I was paying a membership when I switched my bank and had a look at direct debits. I have canceled the direct debit assuming this will cancel the membership. I have never stepped foot in the gym, trialed the gym or got a membership card at reception and now I am still asked to pay for a 3rd month to get out of this contract for a service I never used. Their customer service and understanding is really terrible. I will ensure everyone knows about this and don’t recommend at all.

Negative experience: One of the worst gyms I have ever been to. The area where the pool is very dark and I can’t breathe from the amount of smoke and water vapor. Also, the have a really bad system. Some of the coaches are really rude. Too many stairs. Worst customer service ever. NOT WORTH YOUR MONEY. I really regret joining but I cancel my membership because you have to tell them a month prior also it’s very hard to freeze your membership. The app is horrible it’s basically useless. If I could give them 0 stars I would. I hate the place

Fantastic experience: verry good realy enjoy this olace

Positive experience: (Updated as of 09/06/2024) I've been going to this gym for 5 and a half years (minus a year due to covid or more) and it is an alright gym. It has all the basics and everything you need in regards to an all-round training regiment, but the cleanliness has got worse, there are evident signs of wear and tear of the equipment and building with parts of the ceiling leaking, and some of the equipment is broken with lengthy out of order periods. The studio is big and great to train in but the variety of classes is lacking, especially when you're at a higher fitness level. The constant advertisements playing throughout the gym is a negative as well. You can block these out with your headphones/earphones, but it's nice to be able to walk around without anything in or on your ears and not have to listen to advertisements and brand chart music that gets repetitive. The pool, hot tub, steamroom, and sauna are decent but the showers are very inconsistent, and it has become increasingly overcrowded. The changing rooms need a massive improvement because due to the ventilation, there is always a bad oder and humidity which make it difficult to get dry. The amount of members quiting will free up some space, but with all the other negatives I can see myself leaving for something more expensive and better maintained. If you want a casual experience with all the amenities, I would try this gym for a while, but assess everything, give the management feedback, and make a decision within a month.

Negative experience: The staff in the gym at the reception are dismissive and rude. Sold me faulty product then refused to refund me within 5 mins of selling it to me. It’s a bad gym only join if your on a budget

Fantastic experience: Amazing 1930s pool with stain glass ceiling dome , lovely yoga class with Carl.warm in the gym but AC in studio

Fantastic experience: Amazing place and the manager was kinda and friendly to everyone.

Negative experience: WORST GYM IN MANCHESTER DO NOT WASTE YOUR TIME. This place is terrible. The gym is split over 3 tiny floors, not enough equipment at all (especially weights, don't bother going as never free. Wifi never works, staff laugh when I ask them to help with this and say not their problem - hasn't worked in 3 months Aircon - Always freezing cold in changing rooms and boiling hot in the gym, terrible. Pool has sediment on the bottom is never cleaned is often murky, again staff laugh when I asked what all the dirt in the pool was. Also too many people messing around impossible to swim as staff never bother to ask customers to use a pool to swim, allow young men to bully young females in pool. PTs just stare at other customers constantly, very strange almost pervy behaviour. I would honestly recommend any gym in Manchester over this one and have cancelled my membership.

Negative experience: Dirty facilities, there are disgusting worms in the women's shower and the staff just smile when you tell them about it and say the showers are extremely clean. The staff brush off any comments regarding cleaning or worms, and the best they can offer is "we can cancel your membership and you can go somewhere else" . This is quoted from the manager in charge. AVOID at all costs. Don't waste your time and money with Bannatyne.

Positive experience: This would previously been 4 or 5 stars. I have been a long term member since 2003. I enjoyed using Chepstow Street. Since this has closed I have found the remaining gyms over crowded and eventually avoided using the gyms as it's almost impossible to get a piece of equipment especially if you work and.have to go at peak times. Anyway just heard Chepstow Street has got a reprieve due to the boiler not working at the other one. I would urge them to reopen Chepstow Street permanently as there have also been many occasions where facilities have been withdrawn at the other 2 and it makes the operation more flexible and hopefully less crowded. Otherwise I find the gyms clean as they are always cleaning and good value for money notwithstanding the above comments about closure of Chepstow Street Oh and in 20 years of membership I've never seen any worms in the shower the other reviewer must be very unlucky

Fantastic experience: Excellent

Positive experience: Nice gym, well equiped, nice people! but I would rate 3 stars out of 5 because: Wifi is a joke ~2 mbps? It’s “opening” times through weekends are even bigger joke (closing at 6 pm).

Fantastic experience: Learning to love battle ropes...when all I really want to do is sit in the Jacuzzi....whitworth Street GET THAT BUTTON FiXED!!!

Negative experience: WORMS IN THE SHOWERS! I recently started going to this gym after the Chepstow house branch closed. The facilities are ok but it often feels overcrowded. This isn’t the main issue though. Whilst the gym area seems fairly clean. The showers, changing room and pool definitely need some work. I was in one of there showers one morning and two relatively big worms came out from under the grates. It completely grossed me out. It make me think there are a tone more under there. Also with the pool area, all along the sides of the pool there’s crumbled brick, rust and dirt. I understand it’s an old building but all areas should be regularly cleaned. It’s such a shame because it could make a lovely gym, just basically needs a good scrub.

Negative experience: Standards of the gym have dipped massively recently. Sauna always broke and never hot when it is working. Changing rooms freezing. They closed the other branch in the city centre making the gym even busier and have kept them same reduced hours on the weekend. Needs to be extended to 9pm again.

Negative experience: Says they close at 6pm but they actually turn the lights off at 17.41

Fantastic experience: Nice pool and helpful staff. And not expensive.

Fantastic experience: Great having kettlebell class back at the gym. Great facilities.

Negative experience: Waste of time.. swimming pool is a mini pool with 8 people inside is already overcrowded, sauna and steam room not working..

Fantastic experience: Love it.. amazing especially the pool facilities gym

Fantastic experience: Loved the atmosphere!!

Positive experience: Well staffed, lots of equipment and facilities! Cleaning stations in all areas. Could do with a deep clean around pool area signs of rust and other areas for improvement aesthetically!

Fantastic experience: Fantastic feedback from Reece on Reception within 3 days of signing up a new member at Withworth Street. I Referred A Friend on Monday and on Wednesday received a phonecall from Reece who had updated the records and could pop in to get the £20 added on to my wristband. Great service. I did not have to badger to ask when I would receive it. Makes me willing to refer more friends. Great Communication Reece!

Fantastic experience: Not a lot of people, especially at lunch. Very spacious, has a pool and good classes. App is available and it is not bad. The price is very nice for all of this

Fantastic experience: Great gym with lots of unique equipment. Also the spa facilities are great.

Fantastic experience: Great place! Very clean and well organised. Customer service is also brilliant.

Positive experience: Great facilities and good gym. Sauna and steam Could be cleaned more often. Whitworth Street

Negative experience: Sweaty and smells damp

Negative experience: Don't waste your money

Positive experience: Gym is good, pool is small and extremely chlorinated, changing rooms are cold and damp, showers are not cleaned frequently enough, lockers are good and modern. Bad communications - you never know if the pool or sauna is closed for maintenance/repair until you enter the place. I would not recommend the place mostly due to the predatory Terms & Conditions. If you wish to cancel your membership - be prepared to pay twice (for current month in full and for the next month) - which is £60.00. Staff erases all negative feedback from social media and bans users posting uneasy questions. Staff was misleading over the phone regarding the cancellation policy.

Fantastic experience: Great gym in the centre of Manchester.

Negative experience: Some arrogant Reese guy demanding I pay a month that I already paid for, talking to me like a child, forgot for a second who he is. Train your managers how to speak to customers, we're the ones paying your salary, or better yet give them a mop. Disgraceful and unprofessional. Shame cause the gym is nice and I was going to stay but after being talked to like that I'll just take my future membership to a gym that respects its customers. Avoid.

Fantastic experience: I super enjoy getting my sleepy self there in the morning for a spin class or a Bootcamp... staff is really helpful and friendly and in the midst of the lockdown its been a safe haven for my mental health. Also the level of covid safety compliance is really reassuring.

Fantastic experience: Really nice gym to work out and swim well worth the extra. The staff are great too and they really have gone the extra mile to be super hygienic in the age of Covid 19.

Negative experience: This place screams please clean me

Fantastic experience: Recently switched gyms and moved to Bannatyne. The gym offers a variety of training options including an indoor pool, functional training area with kettle bells, sand bags, battle rope, rings etc, spinning area, weights and instruments area and a room for classes. Three levels that utilise the relatively small space in the city centre building very efficiently. The staff is polite and helpful. Room for improvement: gym's s Wi-fi network; impossible to connect, no internet when you do, even when the gym is almost empty. This is important considering your phone won't have a signal in the lower levels so you would be isolated from the rest of the world. All in all 5/5 stars.

Fantastic experience: Good value for money. Nice and cozy.

Negative experience: May 9th 24 - (-1) out of 5 - A very lost gym! Worse than a Microsoft Spam folder vocalised for your pleasure! Health and wellbeing is definitely a false image of this place! Following the recent closure of Bannatynes Quay Street, Whitworth Street is now packed out on the basis of gross negligence! Currenty well over safe operational capacity! The staff are still showing prospective members around! Bewildering! The Whitworth Street staff are really friendly. No issue there! That's where the good ends!... This gym has lost sight of health and wellness... Bannatynes is about add revenue with a cookie jammed app, 4 mins of adds for 12 mins of non-invigorating over played music on the sound system. No phones written on the gym door, with a contradictory offer of WiFi through a cookie infesting porthole! Gambling is heavily promote here with the same 888 free spins casino ad played at a non-exaggerated 13.5min interval! Not to mention the junk food, snack, McDonald's and chocolate adverts (great for weight loss!). Bannatynes ensures that the place is always dangerously packed out with regular promotions. No consideration for over crowding and health and safety! Peak times can be ridiculous. This is not helped by some people with no consideration for personal space swinging weights precariously in the walkways! There is always something out of order in this place. Last refurbishment was close to 8 years ago, parts of equipment are failing and there are visible signs of surface rust on most equipment. Preemptive maintenance of equipment is none existent! If it's dangerous but still works... leave it till it breaks! This place is cleaned to a very low standard. There are several pieces of chewing gum that have been stuck in visible places for months without removal. The floor is disgustingly dirty! The gym is generally far too warm at 20-21degC. The system is locked to a min of 18degC, however is unable to achieve close to this. The changing room are however the complete opposite and regularly bitterly cold! Summary... Delapidated, shabby, rundown, heavy promotion of gambling, heavy promotion of junk food and unclean! Bannatyne, how can you have the tenacity to give out business advice with standards like this!

Negative experience: How can you wear a mask in the gym? I can't hardly breath without it.

Fantastic experience: Great place to work out why don't you come and try they might give me a free membership

Fantastic experience: Great club. Enjoyed our visit. Relaxing. Loved the pool area highly recommend getting a membership or day pass