PureGym Birmingham Beaufort Park

Negative experience: Facilities are generally really good however, cleanliness is shocking. The gym is always understaffed - toilet and shower area is clearly neglected.

Negative experience: Its been 1 month dryer is broken and no one fixed it. Shit service.

Positive experience: they need too hire permanent cleaners as they only come in the night or day. toilets are never clean. Gym needs cleaning. other thn that nove gym with one of very good trainers

Negative experience: I wanted to join but stoped after a friend told me that Puregym CEO supports sending of arm to isreal to kill palestinians.

Positive experience: An alright gym I suppose. Nothing out of the ordinary.

Positive experience: Good range of different equipment but can do with fixing the worn out stuff and weights are everywhere most of the time

Positive experience: Decent gym but lot of improvements to be made

Fantastic experience: Brilliant gym, clean, not too busy

Negative experience: They support Israel don't fund them

Negative experience: I would like to leave feedback for the gym I attend. Today I am extremely annoyed. I’ve been meaning to give feedback for a while but haven’t had the chance. I attend the ladies section and it’s always extremely hot and humid in there but today it was on another level as soon as I entered I felt like I couldn’t breath, the AC is never ever on. I couldn’t work out properly I felt like I was going to pass out with the heat. From a health and safety view this needs sorting. The service provided is not good. I usually just get annoyed and don’t have the chance to leave a review but today I am not happy I felt like I was going to be sick with the humidity

Fantastic experience: Nice gym however ladies toilets are dirty as hell

Fantastic experience: Excellent I'm happy

Negative experience: 1 star for this gym is generous, I travel all over the country with work using pure gyms and never have I witnessed a gym in such a sorry state! Weights scattered all over the place, dumbells thrown back on the rack in any order, rude staff who have no intention of making this a better place to work out. Toilets absolutely filthy. Won't be coming back here in a hurry.

Negative experience: Don’t recommend if you’re a powerlifter. Bunch of miserable weirdos who hate the fact you are even remotely stronger than them. Decent kit, got everything you need, just having one bench is inconvenient though. If you can deal with a bunch of rude broccoli head teenagers staring and you and arguing with you and trying to compete with you on anything and everything, and miserably failing, then go ahead! It’s definitely a good gym, however the members let it down significantly! Unfortunate.

Fantastic experience: Really good gym,excellent and friendly manager willing to communicate, and the gym space is sooo nice, best gym I have been too.

Fantastic experience: Been member for the gym before aswel rejoined it again very happy with there service's

Negative experience: Broken equipment I am ashamed of this gym also everyone leaves weights everywhere.

Fantastic experience: Good gym, awesome that it's 24/7. Plenty of equipment for what you need in a gym. Not so busy during the late morning. Cheapest one around too, especially if you get an offer.

Positive experience: PureGym is a wonderful place to walk out. I started on 18th July 2024, gained many skills, and became more confident. I recommend PureGym for you all.

Negative experience: Been a member for a while now. Not impressed. I’ve been to 8 other Pure Gyms round the country and unfortunately this is my closest one. Toilets are always a mess and smell, holes in the walls, broken equipment, broken showers, lockers broken, no paper towel in the holders for weeks now, YangaWater machine out of flavours half the time, no discipline on re-racking weights and staff sat at the front desk on their phones while all this is going on ‍♂️

Fantastic experience: Nice clean gym with great exercise machines.

Positive experience: Needs new equipment as most of its rusted or broken down as well as a wider range of dumbbells staff were nice and welcoming

Negative experience: As soon as you walk in, it smells of bad odour. Never will they switch the aircon on. Damaged machines take ages for them to be fixed, especially cables can take months. Toilets are always filthy. I recommend having air freshener attached to the toilets. They need to up their game and start adding more machines as the ones there are broken or useless. The new staff are pretty useless. They just come for a mothers meeting and don't seem to be fixing any issues or keeping the gym in a tidy environment.

Positive experience: Need to start up again been off as I've had an accident

Fantastic experience: I love training there its a great place to train with a great atmosphere

Negative experience: They don’t turn on the aircon and is always humid and hot and everyone breathing in each others air, disabled toilet been out of order for months still no fix, multiple machines are down and no fix

Positive experience: Deffo needs the AC on sometimes it gets too hot!!

Negative experience: Celebrating the one month anniversary of this OUT OF ORDER machine.

Negative experience: First off there’s no way I could recommend this gym to a practicing Muslim, or an individual who takes their religion seriously. This place is fitnah overload. I understand it’s not marketed as a Muslim gym, but I would atleast expect the womens only area to BE womens only, and not to be constantly disrupted with male members of staff. There is supposed to be a bell system if a male member of staff is entering the womens area, but yesterday the alarm went off, so I jumped off my machine and headed straight to the changing room to hide until they were gone. Not even five seconds later two men had entered, meaning we walked right past eachother, me being without my hijab on. As a sister who wears niqab this was absolutely mortifying to me and I was left in tears in the changing room. There is absolutely no thought or consideration here, what’s the point of the alarm if you don’t give the chance for sisters to cover or hide themselves? What’s worse is a lot of the high up members of staff seem to be Muslim so they should know better. Additionally the cleanliness and hygiene of this place is pretty disgusting, the treadmills are borderline crusty and the same marks and dirt have been there for literal months just building up, I’ve never seen anyone clean the machines in my almost three months of coming. Overall a complete flop, wouldn’t recommend whatsoever.

Positive experience: I don't agree with the prices going up other then that its a good gym love the ladies area but only issue is I don't like prices its £18.99 it used to be on special offer at £11.99 its not gym use on a budget

Negative experience: Gym itself is not bad BUT health and safety is terrible . There has been fibreglass insulation hanging out of the ceiling for weeks now ! Worse thing it is directly above the cardio Machines , so basically people can breath in harmful airborne fibers into there lungs when they are doing there workout !! This is incompetence that they have not bothered to remove it as would just take a few minutes.

Negative experience: Gym nice but assistant manager is a disgrace an made me feel uneasy an unwelcome , I will never return to that gym again

Negative experience: I paid for Beaufort gym and they sent me to city center . I tried refund option and .......nothing .

Fantastic experience: Amazing friendly staff and environment. Really encouraging classes, great way to make friends if you want. Love that it has a ladies only section. There are also loads of different machines for various target areas. Most definitely Five stars!

Fantastic experience: The gym is very good,all my family attends it.recently it has been shut down due heavy rainfall damaging the building.we should get a refund or you should freeze our membership.i am.aware you have given another alternative gym but it is too far,taxi prices we cannot afford.please will you get back to us regarding this issue,as soo many days have already been wasted.

Negative experience: used to be good until they increased the membership price. now it’s squashy, stinks and gets way too hot and stuffy. AC never seems to be on either. also love when i’m working out in the rainy weather and the tiles cave into my head

Fantastic experience: World class facilities in a very conducive environment. The staffs are very courteous and helpful.

Fantastic experience: The staff are friendly, the gym is quite big with a women's section with almost everything that is in the main area . I love going the classes. my only fault is that there is no longer cycling classes, some people leave the equipment out and it can be frustrating when looking for something such as dumbells of the same weight. ps it would be nice to have an area where you could sit down and have a coffee☕️..

Negative experience: Membership suspended without prior warning, weights left on floor which wasn't us as the weights were already on floor. No induction, no prior warning, personal trainer working at 5am in the morning she did not mention anything to us either about weights, 7 day suspension. Everyone welcome, but I personally wouldn't recommend this gym, no air con. Assistant manager didn't even apologise, personal trainer just seems so unhappy, not approachable as she always has a face on.

Negative experience: Pathetic gym, I seriously do not recommend this gym to anyone. You cannot even leave a hoodie in the changing rooms without it being stolen Dodgy characters attend this gym Be careful !!!

Positive experience: If only changing rooms were open after midnight it would have gotten 5 stars.

Negative experience: Customer service isn’t the best, phone number doesn’t go through, emails don’t get responded to. Would be nice if there was pictures or more information about the women’s section so people don’t need to come in just to see what equipment is available. Gonna have to pay for a day pass just to have a look around which is kinda ridiculous & don’t know if I even want to go there after other reviewers have mentioned getting lockers broken into.

Negative experience: Absolutely trash over 200 trip hazards daily no one but small and I mean small group put weights back it’s overly busy cos no enforcement in place people bring friends and girlfriends in to sit and chat on equipment holding the rest who wanna work out worse decision I’ve made joining this gym I’m leaving I got the gym nightly but now it’s more like once every 4days cos gym men’s voices ain’t heard in there when they complain someone also breaking into lockers I’ve had mine broke into and stuff stolen so stay away from this gym

Negative experience: Used this gym for over three months with my son. Today he finally had the confidence to attend on his own......challenged by a new member of staff and had his account suspended. I have to spend time trying to sort this now and he won't have the confidence to return here on his own. Absolute waste of time!

Positive experience: Bit expensive, but a very good variety of machinery as well as multiple sets of weights. People are friendly

Negative experience: Hardly anyone puts the dumbbells and equipment where it’s supposed to be and is left on the floor. The Only PT I see putting the equipment in the right place is Faz (plus, he is very polite and helpful). Also, A lot more machines and equipments (benches etc) needs to be added to the gym.

Positive experience: Its a lot better after renovation Stechford branch. Need little bit more attention of few things...

Negative experience: gym community and vibe is terrible, but the pt’s are genuine legends Faz & Zayn deserve more appreciation.

Fantastic experience: It’s been a few years since I last visited this gym and it’s completely changed. It’s much brighter, bigger with new and better equipment. All the staff are very attentive and management are doing a great job.

Fantastic experience: I enjoy training here as there’s plenty of equipment to use. The refurb has made a huge difference and the management are doing a great job.

Fantastic experience: Great gym, staff are friendly and the gym is clean and well maintained.

Positive experience: Men gym is separated from women .women section is private for ladies only .men even can’t see them .Ladies only classes and gym compared to other ladies gym ,this got lots of equipment and this gym offers you boxing classes for ladies only too but on extra cost tbh this place offers you a lot as well as parking got no restrictions

Positive experience: Great womens gym - comprehensive weights area and lots of cardio machines

Positive experience: A solid PureGym with the usual equipment you'd expect - nothing special but all stuff you'd be familiar with using. The women only section is brilliant - the same equipment as the main area, as far as I could tell, with plenty of floor space. Only missing a water fountain - I had to walk back almost as far as the main entrance to find one.

Negative experience: Feels more like a social club than a gym. Always rammed with 5 people around one machine, weights scattered everywhere if your serious about training don't bother. If your just there to do cardio then it would be fine I guess.

Fantastic experience: Kudos to this branch for creating a space where women can feel confident and empowered to work out comfortably without compromising on quality! Incredible spacious women only facility available at this gym, plentiful parking, super clean and a variety of workout equipment. So pleased this exists!

Positive experience: Actually pretty good, All the machines are working and their is a suitable amount of space, I would recommend not going at hours such as 6-9pm as they're the busiest. This gym is better than The gym in stetchford

Negative experience: Just been redone which would be a good if the staff actually policed people putting their weights back. Gym floor always a mess anytime of the day, dumbbells and plates all over the place struggle to find a matching pair. Also staff don’t seem to help those newer to the gym, see some terrible practises taking place without any intervention, injuries waiting to happen. Tried raising issues through management and through puregym online but nothing changed.

Fantastic experience: Today I went to the gym after 3 months and it's amazing to see the change in the gym I feel fresh when I enter the gym otherwise it felt very crowded area now more stuff and more to work out. The place is I really appreciate your work.

Positive experience: A little bit cramped in the main area at the moment as they are on the middle of improvements so some areas screened off, but all normal equipment still avaliable. However the ladies area seems more spaced out than it used to , but this may change once the modernisation is completed

Fantastic experience: I have a very good experience Thank you very much excellence heating and plumbing

Fantastic experience: Glad and look forward to see and experience workouts in the soon to be refurbished ladies area.

Fantastic experience: Nice clean quiet place and plus point is separate place for females

Positive experience: Good gym with lots of equipment and nice ladies area and studio, only thing missing is a hip thrust machine which would be perfect for many in the gym!!

Fantastic experience: Trust me guys its a good decent gym compared to many dumbs around birmingham which are small and smelly and unclean. Pure gym truly is a clean, nice decent gym that maintains there equipment and always there to help and have the best facilities and snacks and food and its situated in a nice shopping area so its convenient to blend it with shopping as well.

Negative experience: Woefully under equipped with only two squat racks and one deadlift platform in a gym with 50-100 people in it, most of whom are doing weight training. I can deal with a poorly equipped gym but what’s worse is there are no basins or toilets in the mens change rooms. I eventually found a tiny mens toilet tucked away in a corner which looked dirty and smelled vile. And in a few more minor inconveniences such as lockers which don’t fit even a small gym bag, poorly designed squat racks and an undersized parking area, and you end up with a genuinely terrible gym.

Negative experience: Absolute disgrace of a gym. Weights everywhere on the floor, people throwing them around thinking they're some sort of coked up body builders when they're complete beginners that are clueless. Instead of the staff member signing cleaning sheets and ignoring the utter mess. Clean it up and penalise members who aren't putting stuff away. Furthermore if the staff actually patrolled the gym properly they could actually help people who clearly have issues with their form. The number of people I had to help because they were putting themselves at risk of harm was unreal. I am an experienced gym member and use puregym as I travel for work. This is the reason why puregym gets a bad name. Its a shame because I have been to some ouregyms that are very good. It was an absolute embarrassment training in the gym and wanted to leave as soon as I left but didnt have to time to go to the other puregym nearby.This one is a disgrace and would strongly not recommend.

Negative experience: Lights are dull Equipment ripped Treadmills very old Not recommended!!!

Positive experience: Large space, plenty of machines, however, they stopped filling the cleaning machines with products and some of the treadmills have gum in the bottle pockets for weeks now. Also, some of the weight lifters are terrible leaving weights all around the areas

Positive experience: Equipment needs updating space gets taken for the women classes when already there is a women area

Fantastic experience: Great value, clean and relatively tidy. Christina the PT - brilliant! Love her classes - boxercise is the one and PT sessions leave you feeling the burn!

Negative experience: This is the most disgusting gym I ever been to. Dark, gloomy, smelly. yuk

Fantastic experience: Gym has everything you need, would be nice if they had a boxing bag

Positive experience: Nice decent gym, womens section is a poor attempt. There’s no water dispenser in our area, u can kinda look in as well if u stand outside and there’s barely any weight lifting equipment/weights. Still a decent gym tho

Negative experience: Two showers out of order. Sanitation stations were empty too. Showers smelled bad. Not a veery nice experience.

Negative experience: What a shambles of a gym! PT training three women, loud, swearing and showing off. Dumbbells and plates all over the place. Training time table out of date with the app. Got told studio had a women's only session but nothing on the board, she (staff) clueless, told her go in the woman's area if it's ladies only! Kettle bell rack half empty...list goes on. Literally if it wasn't bolted down it was go fishing. Never again

Negative experience: Dear god. This was by-far the worst gym I have ever been to; avoid at all costs. I wouldn't wish it on my worst enemies to workout here. The whole layout/organisation of the place is dreadful- the main workout area is so crowded, and all the machines are so close together, but there is SO MUCH empty space at the front of the gym. Such a ridiculous waste of space. As well as crowded, the whole place is dingy, dark and sweaty. Super low ceilings and so dark you might need a flashlight. Feels like a crack den. Women's section completely full; its nice they have a women's section, but there was so much male ego in the main gym. Music was so loud, on top of this there was a guy blasting terrible music on his speaker for the whole gym to hear. All the clientele were grunting like pigs, throwing their weights around, literally like a jungle gym, maybe because I went during unstaffed hours. Dumbbells and weight scattered all across the room, did not see a single person put their weights back. On top of this, their selection of equipment is just poor. No squat racks, just one deadlift platform and one traditional bench press. Not enough dumbbells for the whole gym. In comparison to this Puregym, the GymGroup feels like an olympic-standard gym; its clean, bright and spacious there. Nice people there who put back weights and show etiquette, massive range of equipment. Do not waste your money on this crack-den of ego lifters. Only nice thing about the entire place was the straighteners in the women's changing rooms.

Positive experience: Amazing. Great for a workout, great variety of equipment. Alot ofpersonal trainers/representatives are absolutely lovely, especially Adam, however, the reason I have to give it 4 stars is due to Waheed, he isn't very friendly and very disrespectful.

Fantastic experience: There Gym is really nice, the staff is welcoming and the showers and restrooms are always clean..it is 24/7 and there is no judgment there, I lobe it so my mom tried to sign up to another gym and I told her not to do it and go back to pure gym.

Positive experience: I went to see it today after all these views, and it was better than what I was expected!!! It was clean and quiet and very nice stuff. I really liked it! Just something little which was a bit dark inside this is everything!

Negative experience: very good gym but some staff need to have communication skills and a smile will go long way rather then look at people or shal I say look at customers and and ignore them unless there getting personal training sessions absolutely outrageous the way some staff is as i said some staff not all but more them half are like this not good for pure gym business... good luck with your teams at pure gym I se how long I will last with this attitude from the staff very miserable and got there head stuck up some were els.....

Positive experience: Pretty small but has all the equipment you need if you dont go around a busy time. Easy access, yanga sports water, vending machines, lots of charging slots. Womens only area needs updating, its too small and only a few types of equipment its mostly running machines. You have to wait long in turns to use other ones. The womens only changing rooms is just a tiny tiny room with lockers and toilets, the other large changing rooms with showers you still have to walk across the mixed floor.

Negative experience: Gym its self is okay. But ladies section is always packed and ive never seen any staff cleaning the area

Fantastic experience: Good gym nice and clean plus everything works all the machines

Negative experience: Disgusting gym most of the time it over packed by idiots that just sit on the bench doing no work out most equipments are worn out filty toilets and most of these guys go there to stand front of the mirror .. Finished my membership and moved down the road . Wouldn't recommend

Negative experience: Gym is a mess currently. All cramped as half is closed off and undergoing maintenance it seems.

Negative experience: I decided to check out this pure gym on a 3 day free trial. I went today Christmas day becsuse my gym was closed. I can honestly say it was a disgusting place to workout. The changing rooms were fine but the toilets were really disgusting, dirty and smelled awful. As for the gym itself, was very crowded , weights were scattered all across the gym, those that were on the rack were misplaced, the actual machines were dirty and very sticky. I was there for about 2 hours and not once did I see anyone wipe the equipment down. The lighting was very dark. I could almost sense this arrogance in the air, a lot of guys just hanging around just chatting when I wanted to use the benches. Honestly I wouldn't recommend this gym, too many arrogant jack the lads snd a very dirty place, way to small and too many people. The machines needs maintenance , dome had very heavy wear and tear on them. Won't be going there again.

Positive experience: Trainers are good but the toilets and showers smell.

Negative experience: Was a member of the gym here for sometime, but once lockdown.restrictions was eased it was awful, it was always at maximum capacity which is 140people the gym isnt that big and most times it was queuing for equipment , no staff around to wipe.down machines and clean toilets or touch points. There was ppe around for people to do themselves which wasnt really followed. Started doing a 5am workout just to miss the crowds of people, which wasnt viable once trying to go to work. All classes were taken if you didnt have top membership so you could book weeks in advance. Overall not the gym for me far too crowded

Positive experience: Good local-ish gym. Located amongst shops. Women only section

Negative experience: Joined this went it opened. Caucasian female member kept complaining about me not wiping machine total lie. Staff were young didn't know how to handle it. Lost me for good. Not the gym's fault but you come in leisure time you don't expect abuse.

Positive experience: Yesterday afternoon, I checked my locker, inside the changing rooms, to find out some scumbag tried making entry into my locker, the lock was broken, but luckily nothing was taken. I urge the gym management to get tougher on this issue, of people breaking into the gym lockers, both inside the changing rooms, and the lockers on the gym floor, for the time being, I'll have to put my personal belongings in my jacket.

Positive experience: Visited this gym after a while. Its more nice and tidy then ever before. Being a previous user I would say it has seen improvements

Positive experience: This is my regular gym got all the machines you need the gym is situated on the first floor so up a few flights of stairs. Free weights upto 50kg. Free parking in the rear.

Fantastic experience: It's on Washwood Heath road so I wasn't expecting a lot but it's a nice gym. Everyone minds their on business and are generally friendly.

Negative experience: The one place where covid hasn't changed anything. Poor clientele, over crowded, equipment thrown around everywhere and select few using hygiene measures.

Fantastic experience: Nice gym, well cleaned and with everything you need to exercise, weights are quite premium.

Positive experience: Gym has all the machines you need good atmosphere friendly service, the only downfall is its always overcrowded and can not get the machines or weights on time also the Place could of been more expanded for better experience and use so ur more relaxed and comfortable in ur own space. Plus you need to sort your vending machine out it charged me 170 for a drink that I did not get and I asked the care taker he did not have a clue what to do and had no access to the vending machines. I mean There’s no help when you need it so guys be cautious using the drink machines you will lose ur money and ur drink

Negative experience: I got a membership here for the free gym classes but every single class I go to, is overbooked, never enough equipment and the instructors have no interaction with people and no adaptability. Not covid safe, quite often no cleaning supplies available and quite a few times ive had to leave a class because there's no equipment (I. E steps in a step class) for me to do them. Needless to say I've already cancelled my membership

Fantastic experience: Love going here it's never too busy when I go so can always get the equipment I need .