JD Gyms St Helens

Fantastic experience: Great

Positive experience: Been going two weeks now and absolutely like it is a very good gym , just I got my first fine too for ten minutes overstay in carpark

Fantastic experience: Great staff they help louise is allways there to help any one simply the best quality perfect cx

Negative experience: Too many members, often waiting for machines, parking isn't free you get 2 hrs and if your over you receive a parking fine ! Better gyms out there for less money and free onsite parking

Fantastic experience: Been going here for a week now and seems to be great so far, I moved from Everlast gym in town, which was terrible in comparison. So many machines, clean and spacious, I also like how the lights aren't on full wack and blinding you while working out, just bright enough. No complaints at all, glad I joined.

Positive experience: Good clean spacious gym with helpful staff. It is usually busy so a booking system on the app would be useful or something like pure gym do on their app where it shows you how many people are in the gym before you go.

Fantastic experience: Great gym. However the app should allow people to book time slots with limited max gym entry so that there aren’t 5 million people at 5PM and if there are the app shouldnt allow you to book a slot. I believe jetts gym uses this system and it help with congestion

Positive experience: Clean, tidy gym. Basic changing and showers but good

Fantastic experience: You will find everything you need to have a good gym session, sauna included, the place got a good standard cleaning.

Positive experience: Always enjoy my visits to the St Helens JD Staff are friendly and helpful and I haven't seen it overly busy, I tend to visit around 8am or after 8pm. Changing rooms and sauna are always clean and tidy although there are not many showers. Only 4 for the men and 1 was broken on the last couple of visits. As stated in other reviews the carpark isn't great. Spaces are tight and a 2 hour limit isn't the best if you want a long session and sauna.

Fantastic experience: Lovely place and wonderful staff.

Fantastic experience: It's 24/7, and I love it. Easy to enrol and get membership. Easy to access with app. Normally clean everywhere and good hygiene.

Fantastic experience: For all your fitness tips and help be sure to call in to JD gym.

Positive experience: Took short membership out as my gym is closed for 2 months. Decent gym everything you need bud some people waiting on machines when gym is quite full . Fitness area could do with more dumbell racks and kettle bell. Other than that was good gym and everything needed . Most of all showers area sauna kept spotless.. would recommend

Negative experience: Don't use the drinks machine It ll charge you twice & management do naff all about it They have a cupboard full of drinks but when you get charged twice they tell you to claim it back from ' your banking app ' Niceeeee

Positive experience: Most of the times busy, have to wait to get into training machines. Place is quite cramped too.

Positive experience: Internet fixed so bumped it up to 3 stars for now but that’s only because the sound staff. The fact it takes the company months to fix anything is a shame.

Negative experience: Entry is by scanning and exit.the code is dependent on the wi fi Internet. The Internet is not working so entry is reliant on gaining the attention of a member of staff they are not always available so frustrating when you can't gain entry. The same when trying to exit, the gym is 24hrs so if there is no staff working as I found out because there is no Internet you cannot exit. I had to wait for another gym member leaving who could access the code then held the doors open whilst I could squeeze out

Fantastic experience: Great gym

Positive experience: Good equipment. Friendly staff. Other members are friendly with ages from Teens to seventies. Music is at decent volume level and good value for £22 per month.

Fantastic experience: JD Gyms: A Great Local Fitness Option JD Gyms offers a fantastic workout experience with a spacious and well-equipped facility. The large car park, although limited to 2 hours, is convenient for most gym-goers. The gym itself is modern and clean, with plenty of cardio machines, weight benches, and a massive dumbbell rack. The equipment is in excellent condition, and there's always a variety of options to choose from. While it can get crowded during peak hours, it's still a comfortable and enjoyable environment. The gym caters to people of all ages and genders, making it a welcoming space for everyone. Overall, JD Gyms is a great choice for those looking for a convenient and well-equipped gym in the local area.

Negative experience: Pretty sound place if you want a parking ticket because the max stay is two hours sometimes you are waiting forever for machines and if you want to use the sauna after the gym make sure you are quick. Or if your like me who like to train three days a week two hours per session cause you don’t have the time on the other days your pretty much screwed upgraded membership to go there cause it was 24/7 the parking really lets it down. Seriously though the gym is good but the parking makes it unworkable for me I know it’s a private company that own the car park but it’s a shame they can’t get an agreement in place for those with gym memberships to stay for longer. In response to admins reply I did report it and shown my membership to the parking company the refused as signage in there opinion clearly states two hours max stay and to be fair it does but when I first went it was leathering it down so rushed in and didn’t see any signs. They did agree to a settlement at £20 which I paid but the problem still exists.

Positive experience: Thought I'd try out this gym and it'd a great little gym for if you want to train weights and cardio - there's a big selection. I came at a reasonable time - around 3pm and I usually like to use the air dyne, however both machines are not working. The gym is waiting for new screens, but it has supposedly been some time after requesting this. So I did have to rethink my training programme. There are no other rooms at all to break off, if you are like me and like to sometimes break out into a quiet area like the studio or spin room or a ladies only space to stretch or whichever. There was no additional rooms - hence the no classes on the timetable and with the small space I found near the cardio section, it felt like a bigger challenge to try and fit in my plan. Despite this, as mentioned previously, there's plenty of equipment and the staff are friendly, but if you're wanting more privacy or to do a gym class, then I would recommend a different JD to accommodate those needs

Positive experience: It’s a well equipped gym with no shortage of machines to try,but if you like your venues quiet you’re gonna be disappointed. It’s usually busy except for late evenings or early mornings but good gyms are hard to find in St Helens, especially when they’re open 24 hours. I can’t say I’ve really had an issue regarding not being able to use machines I’ve wanted to be fair. The changing areas are usually spotlessly clean although the cardio equipment can be a little sweaty sometimes. It would be perfect if the A/C was cranked up a little in the warmer weather and busy periods.

Negative experience: A/C is appalling. Like an oven in there today. Sort it out please.

Fantastic experience: Great gym. Loads of equipment.

Negative experience: Overcrowded constantly and good luck finding the free weights you want, they are all out back randomly so you spend half your time looking for the weights you want. Dirty too.

Positive experience: Plenty of equipment, good facilities. But the air conditioning is awful, place gets ridiculously warm when mid workout at the free weights.

Positive experience: Decent enough gym, plenty of equipment. Good opening times however can be unnecessarily busy, so may take longer to train. Changing rooms typically stink of BO and wee. Does the job for a cheap ish 24/7 chain gym.

Fantastic experience: amazing, I'm speechless.

Negative experience: air conditioning would be nice!! i feel a slight breeze but that doesn’t overpower the sweat stench or the humid thick air, like cmon you can afford a clearer quality air conditioning with how expensive the memberships are

Fantastic experience: Nice gym

Fantastic experience: I work nights so I go at night when it quiet

Negative experience: Well maintained and high quality equipment. Massively overcrowded.

Fantastic experience: I HAVE NOT JOINED YET BUT THINKING OF DOING SO, DOES THIS GYM ALLOW FILMING, I MEAN WHEN OTHER GYM USERS FILM SECRETLY THEN MOAN IF YOU ACCIDENTALLY WALK IN ON THEIR CAMERA

Fantastic experience: The gym is great all the equipment is good and there are lots of it. It's cheap So overall definitely worth joining

Fantastic experience: Novice gym goer, place feels welcoming and accessible

Fantastic experience: Great place everybody is friendly

Negative experience: I have just came with one of my mate asked the customer service if I can get in to see around before sign up then he said ok few seconds later he told me no I can't get in then he asked me to pay 10 pounds cash to stay in and I said I need to see around for few minutes and he said no u needs to go I have see other customers just like me have entered the gym just to explore the place but for me was total disaster absolutely a nightmare very bad customer service never will enter that place again

Negative experience: Totally disappointed with St Helens JD Gym - comparing to previous xercise4less everything apart from equipment is worse…overcrowded most of the time, men’s toilet stinks unacceptably, poor WiFi internet, rude people keep asking ,,how long” - if you answer… a bit …they say ,,can I join, can we share the machine?” NO, I DO NOT WANT TO SHARE IT WITH ANYONE - WAIT FOR YOUR TURN FFS! and do not disturb me - I appreciate my privacy and my personal space! Also about 30-40% of machines are not used at all whilst some are always occupied - JD Gyms should be experienced enough now to know what machines are more desired and what are not at all! Shame! The only reason I am still the member is perfect location …

Fantastic experience: Excellent gym with good equipment selection. Friendly people and professional staff who go the extra mile. Love it and highly recommend it.

Fantastic experience: Good value and always open. Good range of modern equipment.

Positive experience: Its okay but I like it more with room clases

Fantastic experience: Good

Fantastic experience: Absolutely the best gym around The fact you can go in and have the use of anything in there

Fantastic experience: Great

Negative experience: Every day having issues :in the gym frizzing can’t get off hoodie and water tap doesn’t have handle to use ‍♂️ and music also doesn’t work omg what’s wrong with this gym ,there is no liquid for wash our hand for a while please look after this gym

Fantastic experience: Staff is amazing

Positive experience: Multiple of every weight or machine so you don't have to wait when it's busy -Josh

Fantastic experience: Great staff brannigan helped me out with the machines

Fantastic experience: 24x7, very nice concept. You can hit gym whenever you want.

Negative experience: Been there less than a month and already seen 4 people vaping inside the gym. Staff are nowhere to be seen Also the air condition is extremely strong close to the entrance and non existent at the back

Positive experience: The gym is good, gets very busy at peak times but to be expected for the price range. I do wish something would be done about the WiFi security settings, as about 2/3rds of my YouTube playlist is not available when on the WiFi? We aren't children, surely we can make our own minds up what is and isn't safe for us to watch and listen to? If it's on YouTube in the first place it is nothing harmful. Even many songs are blocked - I haven't had this at any other gym

Fantastic experience: Fantastic gym. Staff are super helpful. Wheelchair accessible throughout which is just amazing.

Fantastic experience: Good gym with wide selection of equipment. Changing rooms very clean and there are loads of lockers. Very busy at peak times but get that in every gym.

Positive experience: Good gym with plenty of equipment. Just hope they would keep up with the maintenance a little better. Showers rather hot. Clean changing rooms. Sorry I thought I had given 4 out of 5 and not 3.

Negative experience: I was a member of X4L for years before the JD takeover happened. Since JD came in, the size of the gym has reduced as the room used for classes has seemingly been been given to FarmFoods. Even with the money saved not having to pay class instructors, I’ve still found my membership cost rise £7 since this time last year, with no reason for this increase being explained to me. This is the main reason I’ll be cancelling and looking elsewhere. As it’s the most “Instagrammable” gym in town now, the gym is now very busy on most evenings, with some nights not having any chance to get on certain machines as they’re in constant use. Some popular machines (E.g. chest fly) are very difficult to get on, X4L knew this and used to have 2 of these, but since JD came in we’ve gone back down to 1. On a related note, you would have imagined that an increase in the number members would help them keep costs down, but apparently not. In conclusion, unless you’re happy with random price increases and very busy gyms I would steer clear.

Fantastic experience: It's great place love it. It's helped me to loose over 2.5stone.

Negative experience: I have been attack verbal and judge By one off emproyes That I have PT my friend and one more time like this situation I will get banned my membership After they all the time Wathing me what I m doing Last month here Never again !!!!

Fantastic experience: Great gym, lots of equipment.

Fantastic experience: Very clean, staff are seem approachable! But most of the time quite busy!

Fantastic experience: Clean, spacious, friendly staff and all modern equipment

Fantastic experience: Very good gym well recommended

Negative experience: A Dreadful Experience at JD Gym St Helens I recently visited JD Gym in St Helens during a particularly scorching day, hoping to enjoy a refreshing workout session. However, my experience at this facility left me immensely disappointed and frustrated. Despite the sweltering 30-degree heat, the air conditioning was utterly non-existent, leading to an extremely uncomfortable and unbearable environment. This lack of a basic necessity rendered my workout practically unbearable, making it impossible to focus or engage in any meaningful exercise. First and foremost, the absence of functioning air conditioning in such soaring temperatures is completely unacceptable. A gym should prioritize the well-being and comfort of its patrons, especially during extreme weather conditions. It is not only inconvenient but also poses potential health risks to individuals exercising in such oppressive heat. I found it perplexing and disheartening that JD Gym failed to ensure a comfortable atmosphere for its members, especially considering the substantial fees they charge for membership. Additionally, the stifling and stagnant air inside the gym made the entire experience highly unpleasant. The lack of proper ventilation only exacerbated the discomfort, leaving me drenched in sweat within minutes of beginning my workout. Breathing became increasingly difficult, and the overall environment felt suffocating and unhygienic. It is astounding that JD Gym has not addressed this glaring issue, as it directly affects the overall experience of its customers. Moreover, the staff's response to this problem was disappointing. When I raised my concerns with the gym personnel, they seemed indifferent and uninterested in rectifying the situation. Instead of acknowledging the inconvenience caused and taking immediate action, their dismissive attitude left me feeling ignored and undervalued as a member. A gym should prioritize customer satisfaction and promptly address any concerns or grievances, but JD Gym fell far short in this regard. In conclusion, my visit to JD Gym in St Helens during the scorching heat was an excruciating experience due to the non-existent air conditioning. The discomfort, lack of ventilation, and the dismissive attitude of the staff made it abundantly clear that this establishment does not prioritize the well-being and comfort of its members. I cannot recommend this gym to anyone seeking a pleasant and comfortable workout environment, especially during hot weather. Save yourself the frustration and look for alternative fitness centers that prioritize the basic needs of their customers.

Negative experience: I'm a new member who comes around 3 times a week the last week I have been coming there has been NO A/C on AT ALL in 20+ degree temps !!!! the sink also leaks and often gets water on clothing... wont be keeping my membership longer if changes aren't made.

Negative experience: The air-conditioning situation has been going on for weeks. I've asked staff in the gym and emailed the manager. Originally I was told it was broken and being fixed asap. I then reached out again and was told it was working now. I go in the evening 4/5 times a week. The last two weeks I've been before 9pm once and that was the only time the air-conditioning was on. And then it went off after 9:30 ish. I understand it's warm outside but there's zero breeze. You can usually feel it by the sink (which has been leaking for months) and you can see the leaves shaking on the wall from the breeze. There's nothing. It's never been this bad other than the last few weeks and I've been coming since it was xercise4less. I asked does it get turned off in the evening and The manager emphatically told me via email "No it doesn’t . It never gets turned off" so either she's not there in the evenings or it's broke again, and one of you replies says it's on when needed? Spoken to multiple people in the gym and it's obvious not on in the evening. The only breeze you get is when the door opens. Please address this, it's not safe.

Negative experience: Air con keeps getting switched off passed a certain time at night for some reason ? I come 5 times a week whenever I go passed 9 o’clock there is no air conditioning what so ever disgusting tbh considering the heat at the moment.

Negative experience: If you’re going to build a gym in a way that means it never cools (metal box) and keep it open at night, you have to keep the ac on overnight rather than turning it off to save money. I have never been to a gym that is so unbearably warm all the time. Even in the daytime the ac isn’t strong as the system isn’t built to spread it evenly. However aside from the fact that in summer people are going to collapse because of how hot it is, the gym is fine and the equipment is satisfactory.

Negative experience: Loads of equipment but impossible to use any of it at peak times, the air-conditioning doesnt work at the back of the gym so its roasting if sunny outside

Positive experience: Equipment ok, most of the time, gym is full Could be more light inside in my opinion it is a bit to dark inside. Overall good.

Fantastic experience: Clean gym with sauna.

Negative experience: Tried to sign up on 2 different emails as the first didn't work. Now can't get into either of my accounts and it has charged me for 2 memberships.

Fantastic experience: Great gym

Positive experience: Nice gym

Negative experience: It's a beautiful and very nice gym. However, the problem is that there is no skipping rope there, so I bought a new one and kept it there. But after two days, I couldn't find it. I informed the concerned person, but there was no response. They simply washed their hands off. I bought another one and kept it, but on the third day, it was missing again. When I informed the concerned person, they said they were helpless. I don't understand why there are no CCTV cameras and such

Positive experience: As a first time gym goer this place is great! I go later on at night to avoid the busier times and it’s blissful! Sometimes less than 10 people in there (this isn’t an invitation to join the exclusive late club btw) there are never any issues with machines not being free and it’s all very chill. The only thing I could ask for is for the air con to be put back on, I’ve been going to the gym multiple times weekly since it opened and I can’t say I’ve been sick from the air con before.

Negative experience: I joined JD two months ago, and I'm going to cancel my membership and join Evolution Fitness XL they upgrade all machines, and everything you want is there. I asked the jd manager to buy one tool, but they're not care about members. I speeded with one PT, and he said we're happy people cancel members here. His name is JONNY PETERSON . if i were the owner of jd Gym, I would come to this one in St. helens and check wants going on there . and chenge all staff .

Positive experience: Plenty of equipment, clean and not too many meatheads.

Positive experience: Great choice of machines. Full of kids in the evening though that seem to want to sit on the machines in big groups and chat!

Negative experience: Only just joined but will be cancelling my membership as soon as I have found an alternative. I was a member of X4L before the upgrade and whilst the gym is now more modern etc, it's exceptionally cramped and constantly busy to the point whereby from 5am til 9pm, and possibly outside of these times, you could be there for hours due to the wait time to use the equipment. Groups of kids congregate around equipment and others put their stuff on a piece of equipment whilst using another. It's a struggle to complete a work out because of the vast amount of people in there which makes it stressful to go there.

Fantastic experience: Great

Positive experience: There is a horrible smell in the men’s sowers. And I regular saw people vaping in the gym and in the changing room. Equipment and stuff great, hope they can sort that bad smell.

Fantastic experience: High quality gym, new equipment and good value for money

Positive experience: It's a good gym, it's finished to a nice standard and it's clean. It's so much better than the xercise4less it used to be. It's very well equipped... Potentially too well equipped. There's no room, they've crammed as much equipment in as possible and it feels cramped. Can't use the pec fly if people are walking past for example, there's no room for them to get past if you do. Its just so, so busy. Don't think I've ever been to a busier gym before. Even at 11pm the parking lot is nearly full and people are tapping me on the shoulder asking how many sets I have left after I've just got on a piece of equipment. Or I'm stood waiting around for groups of people to finish using it. A an hour workout takes alot longer than it should. As others have said, it's seems to be a lot of young people there, they're always in groups and it feels like a social youth club at times.

Positive experience: Great gym and brilliant staff but to busy at peak times

Positive experience: Cannot fault the equipment or facility, it's well maintained and clean. The Staff are friendly and always available to you... The problem what seems to be apparent, and a fair few others have mentioned, is the sheer amount of people in the gym at any point in the day. The only time I have ever been able to get proper use of the equipment is at 4am when hardly anyone is there. During the day times it is constantly busy, and at around 4pm - 9pm it is absolute chaos. You're left walking around waiting to use a piece of equipment, Free weights & dumbells taken and left on the floors or at the opposite side of the gym, weight racks like the bench press, squat rack and even deadlift bars left fully loaded & abandoned. Accessories for the cable pulleys taken and left on the floors somewhere else or one side has most of them and the other left very limited. It is so crowded it's hard to get around. A 1hr workout turns into 2hrs. The other issue is the teenagers/younger members (not all but majority) in gangs messing about, pushing each other, grappling each other, shouting, pointing and staring at people, walking Infront or behind you close while you're working. It is off putting when you're trying to keep a consistent rythem and do your work, but also off putting obviously trying to avoid getting bumped by them or you bump them. Absolutely no fault to the facility and staff, Great gym, great equipment, clean, staff fantastic, friendly and helpful. But too many people have been let to join at once making it very difficult to train. Majority of the people are friendly in there but the others have very little respect for your personal space and the equipment available

Fantastic experience: Can get busy but nice atmosphere very friendly no judgement sauna is a big pluss

Fantastic experience: Great place always go here fora workout and sauna.

Negative experience: air conditioners blow directly on your hot body, I got sick twice because of this, thanks JD

Positive experience: For a big warehouse, they have made it too compact. Too many machines that could be removed or moved around to make space for a sledge, etc. Compared to other Jd gyms, this one is a letdown sadly.

Negative experience: No student discount. No classes. Way too many members so it’s always ridiculously busy(yet they’re still trying to get people to join). Absolutely freezing in some parts. The layout of the gym is always being changed so it’s confusing. A lot of the equipment doesn’t ajust enough for smaller people. This is the most affordable and closest gym to me which is why I attend, when I get a car I will definitely be changing gyms. I would not recommend more people to join.

Positive experience: Probably the best gym I've been in for the money. Only issues for me are the bench presses which all have short reach making it a struggle to unrack on a heavy set and lack of a back hyper machine.

Fantastic experience: Amazing, just what you need in a gym. Everyone is nice and just wants to help.

Fantastic experience: Staff are good, the place is clean and people well behaved.

Positive experience: Gave up trying to train eves mon-wed as its so overcrowded its unreal, started to train in morns and thurs/fri eve and wknds not ideal, but 4 stars for the equipment its fantastic and prob best gym (outside London) ive been to

Negative experience: A great gym with fantastic staff. But the showers have been freezing cold water since October, absolutely disgusting, Jd should have sorted this months ago.

Positive experience: Not bad

Fantastic experience: Good place for workout , spacious and lot of equipments .

Fantastic experience: Well equipped gym

Fantastic experience: Love that it's 24 hrs. I have PT sessions twice a week with Zak who is proper sound and helpful in both training and nutrition.