Gym etc

Negative experience: So online it says you can pay for a day pass so I drove half an hour to be spoke to like I’m a child even though I rang up absolutely pathetic

Negative experience: Day pass excessively priced at £15 for a one session

Negative experience: The majority of the treadmills are broken at gym etc Gateshead. I found one treadmill that was free and kind of worked but it rocked when I ran on it. I had to get off as I would have hurt my ankles . The gym is full of teenagers messing around. Often teenagers will walk into people who are lifting weights. Most of the lockers don't actually lock as they have chunks of wood missing. If you come here, make sure you bring Earphones for your own music because the music playing here is terrible. I heard chaz and Dave playing one day. If you do join, in the small print they take an extra £25 on top of your usual direct debit every October. I had no idea until I seen the higher payment leave my account. The staff told me lots of people didn't know that would happen because it's in the smallest print.

Fantastic experience: By far the best gym in gateshead , the steam, sauna and hot tub , second to none in gateshead gyms , really good gym upstairs , all equipped, and then mel , part of the tuesday club

Fantastic experience: 2 very friendly staff there at gateshead Nathan and Mel, always a pleasure to see them make you feel very welcome Place would be no good without them

Fantastic experience: I have been a member for approx 4 years. And I can honestly say. The gym and pool area are run very professionally by Mel. Karen. And Nathen. Also the staff I carnt put names to. ‍♀️‍♂️

Positive experience: Nice little place a had a little swim the jacuzzi was really nice and the multiplied steam and sauna rooms was nice to have variety of things

Fantastic experience: Nathan, at the this gym was wonderful. Lovely guy and I will return because of him. Thank you Nath :)

Negative experience: Very bad gym and rut staff

Negative experience: Great layout, choice of equipment and classes. However there are always children’s swimming lessons between 3:30-4:30 which is when I go to the gym, so going in the pool is not an option. And the cleaning stations never have any cleaning spray in them. Meaning no one cleans down their equipment which is absolutely disgusting. Will be cancelling my membership once my year is up, which is a shame because it’s an ideal location for me and the facilities are great. But are just not well maintained.

Fantastic experience: Best and clean

Negative experience: Poor cleaning and managment this place needs to be close down for health and safety , hygiene reasons. Steam-rooms always smell of fish and no cleaning on daily basis in changing rooms.

Negative experience: The place its dirty found razor blade in hot tub some lass must of been shaving her legs in it. only go to the gym because I'm stuck in a contract or I would go eles were

Negative experience: Equipment variety was good .but the staff are unwelcoming

Positive experience: Tidy but equipment sufficient at weights gym, too many cardio machines.

Negative experience: Equipment in the gym is old and all over the place. Minimal equipment per body part. Struggle to get on anything even with hardly anybody in, if you want a decent session don’t come here is all I’ll say

Positive experience: Good gym with swimming, sauna, and jacuzzi. However, most of the swimming equipment is falling apart.

Positive experience: Overall a not bad gym. The Pool Sauna Steam room etc are really great for the price point. I've trained here a few weeks now and getting used to the place. Ive been training for years at puregym down gateshead and have to say the equipment is very much a down grade from what Im used to. Pure has also just upgraded and their equipment that theyve replaced was better than what this gym has. There is obviously enough to train with but its the little things like the kettlebells weight lettering has rubbed off so you cant tell how heavy they are. Not all of the kettlebells mind but it does leave you scouting around. Fair selection of dumbells. Some machines a bit dated and in need of a service. My wife and I train 9am - 11am so we miss the peak times. I imagine if were werent self employed during busier times it would be a struggle to get round everything. As far as cleanliness is concerned from what Ive seen is that the cleaners are always in during my training times and its more down to some of the members. I expect that women wont necessarily have any bother really but in the gents there is ofter rubbish left lying around or sinks left full of water where someone has been shaving. A few of us witnessed one fella blow his nose in his hand and wipe it on the sauna seat but what can they do about that. Obviously theyll not be expecting that from their members. Finding a locker that works can be a chore which a few replaced mechanisms wouldnt be too much to fix this. Minor upgrades to the lockers and equipment a bit of hands on member vetting / observing and this would be a 5 star not a 3.

Negative experience: 1st time going to this gym. No induction, no explanation that you need your own lock for the lockers. Full of kids and chavs at 5pm. Wish I hadn't signed up for 12 months. Gym equipment looks ancient and not well maintained at all. Also, have these people heard of air conditioning? Seems non existent a sir ridiculously hot n sweaty.

Fantastic experience: Good

Positive experience: I opted for a one year membership following covid, and as I paid in one go the price per month was only £8 more than pure gym at the time. I was really happy with the gym when I joined, however the post covid rush back to the gyms did not help, as I often found it busy, with queues for machines in the main gym. I heard people mention the age of equipment which was shown in a few instances but there was no issues with maintenance or machine availability. the changing rooms were okay, and the pool facilities are excellent, however the pool is not full size and how busy it is will decide whether you're doing lengths or not. the sauna, steam room and steam room with ice are good. I had no issues. realistically, I only terminated this membership after I moved. this gym poses a good (but busy) middle ground between the cheap pure type gyms and the posh health clubs, which there aren't many around here. I did not use any classes but the staff were good. I had no issues. main thing before getting a membership would be to consider the times youre going. I used to finish work at 7 and understood that the pool shut at 9 and the gym at 10, meaning any issues with commute could impact my time to train. I'm now with trugym near the Metrocentre, which I consider to be better for the price, but I do miss the swimming facilities and the staff, who were helpful when needed. I would not consider going back to this gym because it's too busy in the run up to closing time. this is due to personal preference to train later. P.S. I terminated my membership in 2022

Negative experience: Staff good but not doing anything always sitting behind reception Changing area filthy and rubbish lying all over also wet floors accident Waiting to happen Equipment not up to scratch yearly fee not going in my eyes on new equipment and up keep Pool area has the same problems not maintaining all areas properly

Negative experience: Prices have gone really high and in the financial market we are in you would expect this luxury activity to be more affordable

Negative experience: Unfortunately this gym is just old and tired as is most of the equipment and facilities. The lockers are all stiff and rusted which results in you struggling to get in and out of them. Many of the machines (albeit you get 1 of each type of weight machine) are also old and clearly need servicing, the cables are stiff and often they break and are not fixed often. Staff seem lovely but have rarely seen them anywhere but behind the desk. This means often things aren’t tidied away by members and staff will not challenge this or even organise things as they should - you’ll spend a while trying to find dumbbells as they are in no order. The gym is good for cardio but other than that it’s very poor, particularly for the price you pay compared to many others in the area. Happy to take an extra fee once a year but not using it to invest in the gym. The pool area is also nice however recently the gym seems to be promoting it to many young teenagers under 16 who come after school and work out in groups on machines hogging them and mess around in the pool with no consideration for members doing laps. Again staff not present in dealing with this. The sauna is one of the best parts however for the last week has been luke warm at best and one of the steam rooms seems to not be functioning as it should. Lastly the changing rooms are also poorly maintained with massive puddles of water with no one mopping or sweeping away and the dust and hair in the showers. I would seriously consider not coming here for the cost and wish I was not in a contract as it seems they don’t maintain or look after this which is a shame as clearly this gym has potential and was probably great in its time but neglect, poor etiquette from members, lack of staff presence and time have aged this gym and I can see it closing in the near future unless issues are addressed

Fantastic experience: Brilliant gym no complaints Would recommend to friends and family

Positive experience: Very basic - can be busy - not the most equipment so if it is busy you might struggle to complete what you want

Fantastic experience: Ok

Negative experience: DO NOT go to this gym had my things constantly stolen and front desk don’t seem to care.

Fantastic experience: Great spa and gym. It has steam room sauna. Fire and ice room. Jacuzzi and swimming pool!

Positive experience: This is a brilliant gym and all so got a very good sauna/steam rooms with a nice little pool I enjoy this little place it did go down hill a few months ago but they've pulled it back around!

Negative experience: Cleanliness is none existent and that is the main issue by far. Changing rooms, sauna and showers especially. Equipment and facilities are also very dated. Would not recommend.

Fantastic experience: Very good

Fantastic experience: Quality gym would be nice if they had a cheaper rate for one day sessions for people who live further away . Top quality swimming pool sauna,jacuzzi and steam rooms

Negative experience: Too many members, no room in the pool always people messing about or swimming lessons.

Negative experience: The gym area is unbearably hot, as mentioned by someone else recently, it makes it much more difficult to exercise, and just generally unpleasant. Of recent - the last 2 weeks, on three occasions on the treadmills they have stopped dead, for no reason. They didn’t slow to a stop, but stopped dead. Incredibly dangerous, someone is going to be injured. I nearly have fallen off on each occasion. Will not be renewing my membership. Real shame as it could be a great wee gym, the lighting I like, it’s relaxing, but it’s FAR too hot for a gym.

Positive experience: Friggin busy

Positive experience: hot tub isn’t off colour like some people say it’s fully white and has black seats has 2 steam rooms and 1 sauna which isn’t too hot most the time but most people just bring ice in and heat it up themself pool is quite a good size sometimes swimming lessons but only takes up a quarter of the pool cardio room is my favourite yet rooms not too big for all equipment . classes are good especially spinning only thing that puts me off is shower doors don’t fully close and people’s hair being left around in the showers .

Negative experience: Absolutely disgusting gym. Prices gone up and the quality has gone down. The gym is a mess with outdated equipment. The pool/shower area though is shocking. So unclean with glass on the floor last time I was there. There are empty bottles everywhere, dirt in the sauna, snots in the shower area, the sauna/fire and ice rooms are always colder than they should be. Whoever is in charge of this gym should be ashamed cos it is quite frankly appalling!

Negative experience: £15 for a day pass for this outdated and tiny gym.

Negative experience: Allways stuff broke

Positive experience: The gym is good but the pool is full of boisterous (grownup) lads bombing the pool on weekends. The sauna and steam was full of empty bottles when I was there, the changing rooms could have done with a clean as well. It's a shame because the pool area is a nice space.

Negative experience: Bad service from the host.

Positive experience: Great staff, great kit and great facilities. Always enjoy coming here. Plus, the price is really good for the facilities you can use here.

Positive experience: The gym manages to fit a lot of equipment for what is limited space. The variation is a bit unbalanced though and will find yourself making compromises in your workout. The biggest problem though are the amenities. The male changing rooms are unacceptable. Half of the lockers don't work, floor is always wet, the bathroom section is grim, and the shower section is even worse. It's a shame paying close to 30£ per month and not feeling comfortable using the bathroom and shower. Stuff should better manage the customers; a simple sign telling people to clean up ain't gonna cut it. Gotta keep people accountable for their mess in the gym or locker room.

Fantastic experience: Great Classes

Fantastic experience: Good place very relaxed but need more hairdryer almost all broken . And need more clean mans changing room !!

Negative experience: People shaving in the swim rooms, razors and hair being left. Grime left around the pool, sand at the bottom of the pool, bottles being left, jacuzzi was a horrible colour. One of the room is off, the woman's showers smell of drains, horrible smell. Kids being left unattended, while the adults go in one of the rooms. Snots been on the wall of the pool for about a month now. Its not a pleasant experience.

Positive experience: the pool area could be better mold looking scum along the tiles around the pool and spit on the wall that has been left there for 4 weeks, children left unattended near the pool area drink bottles left all over men spitting in the showers near the women's changing facilities needs alot of tlc, also doors unmanned so anyone can literally just enter the gym, gym area has a good variety of machines and u never have to wait to get on one overall good just could do with a deep clean

Positive experience: Great gym facilities with pool, sauna and 2 steam rooms, friendly staff and classes. What could make it better is more leg excersize machines

Negative experience: Busy and not good .

Negative experience: Good classes but the gym and changing rooms are filthy

Fantastic experience: I have been a member here for 20 years. The odd up and down but I love the place.

Positive experience: It's alright as gyms go. A bit run down in places.

Negative experience: I signed up as a member even before the gym had opened because it was exclusive to the area. The members fee was £39.99 a month. FX leisure ran it well I joined approximately 15 years ago. Now it is a disgusting

Negative experience: I tried to make enquiries to join this gym but failed miserably at every twist and turn. Various webform enquiries not responded to. Contact details on their website don't include a phone number. The phone number shown on Google doesn't work. I give up; but I've possibly dodged a bullet looking at some of the reviews

Negative experience: This used to be one of my favourite gyms I used to train weekends here years ago and just came back from not being for like about a year or so and the cleanliness has gone right down hill, the pool area was rammed full of sweaty beasts! There was men shaving there backs and beards in the changing rooms leaving hair all over the sinks and floor, honestly so disappointed as this used to be my little relaxing weekend gym. The previous owner years ago kept the gym and pool area lovely and clean and now it’s just been run into the ground, will not waste my time coming back very disappointing

Negative experience: One of the worst gyms in terms of equipment in the area. In desperate need of investment. Weights are in a disgraceful state of disrepair, with chunks missing from most bumper plates. Not enough Olympic bars for all benches to be used, this is an inexpensive resolve. Grips missing from a lot of other equipment making them feel uneven. Random sets of dumbells in the rack area, always messy. Machine selection also poor in comparison to other gyms (JD/Vision). Genuinely poor throughout but in a convent location. Spa is decent so extra star.

Fantastic experience: Great gym with a nice pool, sauna and steam room. Lockers need padlocks.

Fantastic experience: Was a Great Place To Visit, Staff Were Very Helpful And Friendly Too

Fantastic experience: Really good equipment, helpful staff, clean environment, good pool, sauna and jacuzzi area

Fantastic experience: Great pool

Fantastic experience: Friendly staff, good hygiene standards, really good place to work out or relax in the pool

Negative experience: Think they need to train staff in customer service, was going to register but wanted to look around before locking myself in a contract and the lady was so rude, hanna, or anya or hanya something like that i can't remember her name properly

Fantastic experience: Very good facilities

Fantastic experience: Great gym lots of equipment and has a steam room and sauna and swimming pool

Fantastic experience: Been going to Gymetc for the last 7 months now, and have felt at ease coming and going every week. Staff gave me a brief induction around the building after I asked, which was a big help. There are a variety of machines for different workouts, a large room with yoga mats, mirrors, and weights, a blackout room with cardio machines, a room dedicated to free weights, a swimming pool, a sauna, and room for spin classes. Main majority of other gym goers are mindful and respectful of one another, and wipe down machines after use. The gym is mixed, and there's always a few people to say hi to after going a few times which helps you feel welcome. Price is great, membership was easy to sign up to, the app for gaining access is very reliable, and the facilities are very modern. Always recommend this gym to others in the area as it is also readily accessible with lots of parking.

Positive experience: It's January, so you expect it to be very busy. Clean, great facilities. Some out of order signs but usually quick to fix. Only down fall: pool would be great to have some kind of limited to people in the pool, as it can get too full to do laps (exercise swim) as some people are just nuckleheads and don't care they can see you working out. Staff not always on the desk. Always take your own lock for the locker. Be useful if they're was a facility where you could purchase a lock with key if the staff were not at the desk. GymEtc website not good to follow, so if you have any issues with software... good luck trying to get an answer via email or on the phone. Though staff are lovely and helpful when you can get through.

Negative experience: Very poor staff not interested, place is badly lacking maintenance and dirty they are only interested in lots of members but no quality.

Negative experience: 2 of 3 sauna not work.

Fantastic experience: Love going lovely staff but just wish they would warm the pool abit

Fantastic experience: Very good nice and clean Very good staff

Fantastic experience: Excellent

Positive experience: Really like the pool area, as pool is a decent size. Good number of machines and weights available in the gym as well. I am retired so avoid it during busier times. I would have given 5 stars but I don't like it when mother's bring their sons into the ladies changing area, some if these kids look quite old.

Positive experience: Enjoyed the class. Gym is clean. The jacuzzi isn't much good but apart from that spot on

Positive experience: Good atmosphere as usual but no gym educate needs to be sorted

Positive experience: I love this gym but it isn't perfect. There's loads of machines so you never have to wait for anything. Theres blue roll and cleaning spray for you to clean down machines. There's really random music on all the time as there are juke boxes. I like this but if you didn't you would have to have very loud earphones to block it out. Could do with a few more private changing rooms. The jacuzzi, sauna and steam rooms are great but this is a busy gym so someone will be sat very close to you! Pool is alright but a chunk is always cornered off for kids lessons. For some reason a lot of people wear aftershave in the pool and you can taste it. Showers are really good. They stay on until you turn it off, not the kind you have to keep pressing. There's also shower gel in the cubicles. The doors don't lock though. Showers and changing rooms aren't often cleaned. You will be looking at the same shampoo stain and clump of hair on the wall for a few weeks. Hairdryers are quite decent for a gym and there's enough to go round. Overall it's a good gym and good value for money.

Fantastic experience: Great gym

Fantastic experience: Good gym

Positive experience: Web site said open on bank holiday Monday but on arrival it was closed, you can't contact them by phone to ask a question like are there many in the pool.i still go and enjoy upstairs and pool but silly things could make all the difference

Negative experience: If you are thinking of joining the gym because it has a sauna, please try and find a better gym. Most of the time the temperature is pathetic. Don;t know if the company is trying to save money or something else but it is pointless getting to the gym for a sauna session. If you want to use the upstairs then maybe it is ok for you. Just mind that it can get very dirty and busy.

Positive experience: Really love going to this pool, I have MS and its great for me. The only thing I would complain about is while I was swimming today it was being cleaned!!! It would make more sense to do this while the place is closed. The smell of detergent was really strong.

Positive experience: A really good well priced gym as you get a lot for your money however it can get really busy.

Fantastic experience: El mejor gimnasio

Fantastic experience: 1st time in there today very clean and everyone is so friendly I love it

Negative experience: Free entry at this “gym”. The barrier has been open all week long so grab your granny, teenage sons, mates and everyone else and head down! No membership checks…. The pool is particularly for you if: You’re a chav You like sweating in the steam room / sauna then jumping straight in the pool You like petting and fondling your other half in the pool You like jumping around chasing each other You like to dive bomb You have no consideration for others You have no clue of social distancing You want to push your mates in You like to scream and shout at the top of your voice You don’t want to swim but mess around You like to kick your feet and splash water in peoples faces. Even better if you have Covid.

Negative experience: Reasonable quantity of equipment, but the gym is massively over subscribed and the amount of undesirable clientele has drastically increased. Weights and equipment constantly left laying on the floor where people are too ignorant to stow them after use, customers rarely clean down kit after use. Men's toilets are disgusting, sauna/steam room are broken more often than they are not and when they are working you will often find people *shaving* in the sauna!, and chavs shouting/diving/spitting (yes, spitting...) In the pool ruin the whole experience. Used to be a decent gym, now tired, worn out and left to the animals. Avoid.

Fantastic experience: Great gym plenty of rooms and if cannot be bothered can use the pool and chill good staff great rates plenty of classes

Positive experience: The staff are nice and the pool area is great, even having a few different types of steam rooms. But that said, it's otherwise pretty limited where it matters most. The gym itself feels tiny, there's little equipment, leading to long waits to use machines there's only one of, this isn't just a one off either, as this happened almost every time I went. They do have a large number of treadmills, but honestly I would say half that amount to make more space for other machines. Also the changing rooms aren't great, feels quite dated having a big open communal changing area. Some people don't mind that of course, but those who do haven't got a choice, even the changing booths have no doors so it's kinda pointless. If you want a simple workout then yeah this place is probably fine for you, and the after-workout pool area is a great way to cool off. But for me the lack of equipment and privacy make it hard to match other local gyms.

Positive experience: Modern gym. Lots of parking. Has plenty of cardio machines (don't think I've ever had to queue). Various resistance machines and a good free weights area. Pool is nice and has a sauna, steam room and fire and ice room. Men's changing rooms are often a mess and showers could be better.

Fantastic experience: Great gym

Positive experience: Love it only swim though not gym

Positive experience: It is clean and has good atmosphere.

Fantastic experience: Always enjoyed my time at this gym, can't wait for the saunas etc too open again

Negative experience: The club & kit is Looking old and tired

Fantastic experience: Good gym, swimming pool and jacuzzi definitely recommend

Fantastic experience: Excellent gym 10/10 everything you need and more

Negative experience: Still scruffy

Positive experience: If I see one more Plastic Bottle , I’ll Scream . They are absolutely everywhere. On the floor , in the lockers , in the showers , poolside , sauna , steam . There was even one in the sauna bucket. This is the type of Clientele , the place attracts. It’s a shame, because the Sauna and pool are fine . The place has not been maintained properly, and everything is badly worn , and dropping to bits . The staff don’t seem interested, and never seem to venture out of the office.

Negative experience: No way of calling via phone, you CANNOT CANCEL YOUR MEMBERSHIP.

Negative experience: Terrible Service They continued to take DD payments after I cancelled my membership and gave the 30 calendar days noticed. They then do everything they can to avoid refunding you the money despite them being in possession of a valid cancellation form. Don't go near them!!