Bannatyne Health Club

Fantastic experience: Lugar EXPETACULAR para treinamento.

Fantastic experience: Excellent customer service skills and very knowledgeable trainers

Fantastic experience: Great people, Great vibe, Great facilities.

Fantastic experience: Joined recently, friendly staff, CV and weights area separate, can do classes aswel if you wish, the use of the spa facilities are a big plus too.

Fantastic experience: Special thanks to Joseph for my induction today 14th May at 14:30. He listened to my aims, took notice of my diabetes, gave great advice on a work out programme and was really supportive when my blood sugars dropped. Thank you Joseph, you are an asset to Bannatyne at Braintree

Negative experience: DO NOT PURCHASE A GIFT VOUCHER FOR THIS VENUE. THEY ARE ABSOLUTELY HORRENDOUS IN DEALING WITH ANY ISSUE YOU MAY HAVE. The lack of common-sense is honestly mental.

Positive experience: Pretty good there. I mainly go for the pool. I enjoy the sauna, jacuzzi and steam at the pool area. Each time ive been there, it is busy in the area. Pool water isn't that warm but it isn't too cold to get into either , which isn't a great issue for me. Cleanliness is far more better than other local pools I've been too. Members over there can be nice and friendly , so it can also be a good place to socialise additionally.

Fantastic experience: Joined yesterday, 12th March 24. The gym itself is amazing, the facilities they have to offer are vast. For anyone thinking about their health and fitness, think no more as Bannatyne health and spa have everything you need to achieve those goals. See you there.... xx Gerry

Positive experience: Has everything you need in terms of equipment. A bit on the pricey side but is the only place in town with a spa included. A major inconvenience is that the pool is often reserved for the kids. Helicopter mums roam the place and muddy the spa area as they can't be bothered to remove the shoes. They also take all the parking spots so it often gets overcrowded.

Negative experience: Staff were so rude and unhelpful. Anyone would think I was doing them a favour . I am the paying customer . Look at your customer service

Fantastic experience: Great classes, great gym!!

Fantastic experience: Awesome spin class led by RW

Fantastic experience: Great swimming lessons. Good value.

Fantastic experience: Friendly team, lots of great kit and always some to spear dont generally have to wait.

Positive experience: Clean and not too busy

Fantastic experience: Brilliant health club!

Fantastic experience: Been coming here for years now. Classes are amazing, especially my favs are Karen’s legs bums and tums and Pilates.

Fantastic experience: Just started here early days yes but so far everything is good gym sauna etc staff

Negative experience: Had a trial swimming lesson for our children, and that in itself was lovely, instructor was great. it was all going... swimmingly... Until the changing room. I didn't spot the sign that said "Adults only changing area" and was berated by a member of staff for being in the wrong area. She was rude and condescending and then immediately made her way through to reception to tell her colleagues. Far from a warm welcome.

Fantastic experience: The second ev charger worked

Fantastic experience: Recently joined and first impressions are great!

Negative experience: Absolutely disgusting gym. Don’t sign up to this gym. Threatened my younger sister with £300+ enforcement visit to claim that amount of money unless she paid the £40+ cancellation fee. She had previously told the gym she would pay this but due to cost of living it had been very hard for her to cover this cost. So the gym sent her an email “bullying” her to pay the cancellation or face a much bigger enforcement.. my sister has extremely bad mental health and didn’t have a penny to her name HENCE the reason she didn’t attend the gym.. HENCE the reason she had been trying to cancel for a long time. Thanks Bannatyne gym for pushing her over the edge with your bully tactics for money. Well done.

Negative experience: Nice staff but that is about it. For a £50.00 a month membership, the venue is extremely poorly maintained with showers constantly on the blink, fixtures missing, and a swimming pool that really needs a good re-tiling so as not to be a throwback to the 1980s. The pool is frequently overwhelmed with children and barely accessible on weekends. It is tragic that this is still probably the best fitness venue in Braintree.

Fantastic experience: Highly recommend all round brilliant

Negative experience: I called one day before my arrival to ask about details and mentioned to them that I will come with my child,they didn't even mentioned that the family time starts after 2:30 pm,after driving 1h and half arriving at 11:30...they told me to wait 2 and half hours to get in,bad experience

Fantastic experience: Really enjoyed First day thank you

Negative experience: Not a friendly gym swimming is awful

Positive experience: Great club, friendly enthusiastic trainers and management. Looking forward to getting in alot more. Well done.

Fantastic experience: Went for my daughter's trial swimming lesson - all the staff were friendly and helpful, showing us around promptly and ensuring we knew everything we needed to before the lesson began. The teacher introduced my nervous daughter to her classmates and she settled in well and quickly.

Positive experience: Only went in for a coffee...not bad

Negative experience: Coming from someone with medical condition they are not very helpful the pt staff pass the buck onto the older pt I assume has more experience but he not very approachable no one takes the time to find out what you can do and the turn over of staff you can't build a rapour with a pt

Fantastic experience: I became a member just over a week ago now and my first impressions are good. Clean, well maintained and with many flexible services and amenities. Would definitely recommend and this is a good tier level of Bannatyne to give access to other health clubs of lower tier

Negative experience: What's with the children playing loud music in the cafe area? I guess the managers are out today. Can't even hold a conversation.

Fantastic experience: No complaints with this Health Club. Been member since Jan 22.

Fantastic experience: It was good my swimming ‍♂️ was good

Fantastic experience: Love Les Mils. Such lovely instructors

Negative experience: Dissatisfied went the for breakfast as I was charging my car, firstly no breakfast asked for eggs on toast, no eggs, then asked to have bacon sandwich no bacon, had to settle for jam on toast, very poor no effort, she times individuals need to use there initiative and maybe obtain products from a supermarket. Also the lady was very intimidating, maybe she felt embarrassed as she could not offer me anything on the menu

Fantastic experience: Great exercise machines. Very clean. Great swimming pool. I was pleasantly surprised with the fact the changing room had a swimsuit drying equipment. Very handy! Awesome staff

Negative experience: The worst gym I’ve ever been to it is for older people none of the facilities are great there just ok the place needs a good clean in areas staff are friendly enough but this gym is not worth the money they ask and it is definitely not worth entering a contract with them because they will pull your pants down before you leave and still charge you even after you cancel I would never return again the best gym in Braintree is absolute gym no contract much cheaper Bannatyne try’s to be more up market but it just hasn’t got that feel don’t waste your money folks

Positive experience: I have been a member here since July. The gym equipment isn't maintained regularly which affects my workouts and there's not much of a selection compared to other gyms, but at the same time i do see other members, disrespecting the equipment, i.e. dropping dumbbells from a height! The majority of the staff are friendly, the odd one spoils it though. Had a situation that needed sorting, Ryan dealt with it in a very professional and diplomatic way which i was very thankful for. I still have quite along time left on my membership, but doubt I'll renew it when my year is up.

Fantastic experience: Good and clean gym. Friendly staff and plenty good facilities. Pleasant experience all around.

Negative experience: Rude staff

Fantastic experience: This gym is great, exactly what you need from a 'fitness club', lots of space, top shelf equipment, well laid out, nice pool with super relaxing sauna, steam room and hot tub. Noice

Positive experience: I mainly use the health club for swimming. The pool is great. It's not freezing cold or really busy. The people are friendly and it has a small jacuzzi, steam room and sauna which you can use after a swim. It's not a spa experience but it's great after a hard swim

Negative experience: Awful Club, run badly and just a way to scam you for monies when you cancel, much cheaper and better alternatives close by.

Fantastic experience: Nice place

Fantastic experience: Really nice staff very helpful

Fantastic experience: Good gym best n braintree has everything 5 stars

Fantastic experience: Brilliant outdoor social distancing spin class this morning....well done all you guys .....

Negative experience: If you have any dealings with Ricki, forget about getting a response. Very quick to take your money but useless in every other respect. Asked for contact information of managers to raise my issue further but was ignored.

Negative experience: Trying to continually to take a direct debit despite cancel membership not able to deal with a simple task

Fantastic experience: I like it.

Negative experience: Incredibly disappointed with Bannatyne Braintree for various reasons. They did not honour my 3 weeks that was left on my membership from before lock down. Deborah Cartwright the receptionist that dealt with my enquiry was very unhelpful and I felt that Ricky Plum couldn't care less about the situation and I feel he has fobbed me off. The reception staff and Ricky have been unhelpful in the past and it seems rather than wanting to resolve situations and help their clients they say there is nothing they can do but for me to call head office. Their facilities are not the best. In the last year their pool has been closed due to broken glass from a clock that fell.Steam room closed due to someone using it as a urinal. Jacuzzi closed due to too many chemicals in it. And Sauna had a broken bench. A relief to be back at Complete Health and Fitness today where facilities great and their staff are always helpful and honour what you have paid for.

Fantastic experience: This is a really nice gym veey massive, and amazing spa!!! Awesome equipment etc

Negative experience: Very rude staff

Negative experience: its a good gym, but costs too much for what it is.

Negative experience: Was on the phone with them few weeks back and totally unhelpful and unexperienced staff! Avoid!

Fantastic experience: Everything in one place!

Fantastic experience: Nice clean good priced gym one of the best in braintree.

Fantastic experience: Friendly staff, nice facilities and plenty of classes to suit everyone.

Fantastic experience: I join to that club few days ago buy I love the atmosphere the classes on the sweemig pool and the gym. The staff is lovely!

Positive experience: Very clean and tidy and staff friendly. My only gripe is when I am allowed to go in with my son (children friendly time) there are swimming lessons on so have a disappointed son.

Positive experience: Didn't use gym

Fantastic experience: Great place to go swimming and just relax

Positive experience: Very good gym. Usually empty swimming pool, large parking.

Positive experience: I'm out

Positive experience: Friendly staff, decent equipment, plenty of classes, and also has a spa area and 20 swimming pool.

Negative experience: Very expensive, poor value for money. At busy times hard to get off the industrial estate where sited. No thanks

Positive experience: Good

Fantastic experience: Extraordinarily customer service!

Fantastic experience: Really good gym

Positive experience: The equipment is ok, two gym equipment rooms. Two studio rooms and a. Swimming pool. The trouble is a shortage of staff

Fantastic experience: Wonderful to be back!

Positive experience: Friendly helpful staff; gym has improved immensely following refurbishment but rest of the building looking decidedly run down and in need of serious work. Coffee shop good

Positive experience: Great place with great staff,but I left due to it being the wrong side of town,took 30 mins to get home sometimes but that’s not the gyms fault.A big hello to Georgia.My only beef was the changing room was ridiculously hot all the time.

Negative experience: Rude member of staff in the restaurant. Took the children's water in and member of staff said we couldn't bring in own drinks. This was when temps were 30c and children are 4 and 15mths. I had bought some food from restaurant as well before she said this.

Positive experience: Nice

Positive experience: It's a decent gym and the pool sauna & steam room are nice to, you can also get some nice food in the bar area.

Positive experience: Great place nice cafe lovely helpful swim teachers really praise the children.only downside older lady who works in cafe quite rude to everyone doesnt like children.

Fantastic experience: Great gym

Fantastic experience: Lovely staff good gym and swimming pool

Fantastic experience: Very nice club in Braintree. Has all the facilities. Lots of cardio equipment, rowing machines, treadmills etc. And free weights. Plenty of different classes like yoga, pilates, ab attack and more. Swimming pool 1.2 m deep. Sauna and steam room and jakuzzi. Small caffe so you can grab a drink and a snack too.

Fantastic experience: Had Physiotherapy here, staff are friendly and helpful.

Positive experience: Nice staff and nice people to work out with. Everybody is friendly and makes you feel welcome. Good range of gym equipment. There's a spa area with a Jacuzzi, steam room and sauna which is nice. Also there is a sunbed which you can use too. Swimming pool not overly big so sometimes hard to get a swim in at peak times as well as swimming lessons. Cafe open all day. They serve protein shakes and hot food and drink. Only downside would a be maybe a spruce up needed in some places. Lick of paint, a couple of new lockers, shower in spa area not working properly. Apart from that it's a good place.

Fantastic experience: Great facilities, great staff

Negative experience: Members-to-be BEWARE!!! Been a member of this gym for almost a year. Moved from Nuffield as moved houses and couldn't be more disappointed!! At first glance looks good with up to date machines but lacks severely in staff to help you if you need anything, locker rooms are small, showers have a push-type shower head that gives you about 7 seconds worth of weak pressure water, there is a lack of equipment for weight lifting and for abs exercises and such. Classes are few and booking system makes you not even want to bother going through all the trouble for such basic classes that are usually so packed you hardly have room for your exercises. Staff are rude and unprofessional, most of the times seems like they are just another member exercising, minding their own business and even leaving weights and other equipment scattered around after they exercise. Opening hours are far from convenient and even had a male member walk in on the ladies locker room recently. Pool is closed lots of times for private kids lessons and overall pool closes well before the rest of the gym. You are constantly reminded and rushed 30-45 minutes before the gym closing time to get your things and go by means of staff putting away equipment you are using and by loudspeaker announcements (I know what time the gym closes but since the gym's opening hours are awful I end up having to exercise close to closing time and then just shower at home...)...Ridiculous gym, would gladly stick to Nuffield any day if only it wasn't a 25minute drive just to get there. As soon as something better opens up in this area....I am surely saying Bye Bye Banatynne!!!

Negative experience: terrible

Fantastic experience: Very friendly, well equipped.

Positive experience: Great staff, good facilities but only average cleanliness. Pool area often closed or in need of a clean. Decent coffee shop though.

Fantastic experience: Brilliant gym

Negative experience: If you are one of those persons that enjoy a late gym session... Forget, this is not the gym for you! Closes at 6pm on Saturday and at 5pm Sundays. Most of the other times all the weight machines are busy and you will struggle to get a space to work out. Staff not helpful at all and the showers are just ridiculous! If you are higher than 6 foot you will not fit under it! The swimming pool area is most of the afternoons and Saturdays busy with swimming lessons so you are not even authorised to use it. On the plus side you will pay 50£ or more to be able to use it!

Positive experience: Nice place to go for a work out. Hasn't got a big gym. But after a work out there is a swimming pool to relax in after or go into the jacuzzi and a sauna. Then pop to the cafe for a drink on the way out. Friendly staff which they make you feel welcome.

Positive experience: Swimming lessons are good and in a warm pool so the kids don't cry

Positive experience: Recently (2016) refurbished gym with dedicated weights and cardio areas plus classes including spinning. Also swimming pool sauna, steam, jacuzzi area. Cafe serving food and drink all day.

Fantastic experience: Great equipment great classes

Fantastic experience: Great facilities, customer service, and staff. 10/10