
Information about The Armoury (Hampstead)
Opening hours
- sunday: 9h-17h
- monday: 6:45-21h
- tuesday: 6:45-21h
- wednesday: 6:45-21h
- thursday: 6:45-21h
- friday: 6:45-20h
- saturday: 9h-17h
Our comment from FitFit UK about The Armoury (Hampstead):
The Armoury Gym, located in Hampstead, London, is a welcoming community-focused fitness center that provides essential facilities for all your workout needs. Many users appreciate the friendly atmosphere and helpful staff, making it a pleasant environment to exercise. The gym features a variety of cardio machines, free weights, and a spacious class studio filled with natural light. Recent renovations have improved the basement area and stretch space, which have been well-received by members.
Highlights include:
- Affordable membership options and a reasonable trial fee.
- Dedicated trainers who are experienced and supportive.
- A friendly and inclusive vibe that welcomes all members.
- Good variety of classes, particularly praised for yoga and Zumba instructors.
While the gym has been noted for its cleanliness and the consistency of its equipment, some users have mentioned that certain machines are outdated and in need of repair. Additionally, feedback regarding the front desk service has been mixed, with some reports of less-than-friendly interactions. Efforts are ongoing to enhance the gym's services, especially as it strives to meet the needs of the community.
Overall, The Armoury serves as a solid choice for fitness enthusiasts looking for a local gym with character and a sense of community.
Services, Machines and Guided Classes
The Armoury (Hampstead): Opinions
Fantastic experience: I have been a member since moving virtually next door many years ago so very convenient.Senior membership very good value and most equipment now updated. Yes it’s not David Lloyd facilities but it’s an honest gym with excellent trainers who are very dedicated and I personally I have also found the reception polite and helpful.
Thank you so very much. Jon ceo
Positive experience: It does the job!
Fantastic experience: Friendly
Thank you Katherine. We are fortunate to have a lovely team of people and a great community of customers. Jon Ceo
Positive experience: Great gym!
Thank you. We really appreciate that. Jon CEO
Negative experience: I recently moved to the area and decided to try out this gym for the first time. Upon arriving, I was greeted by somewhat indifferent staff at the front desk. When I expressed interest in trying out the facilities, they promptly charged me and let me in without providing any orientation. I had to navigate and discover the layout of the gym, including finding lockers and bathrooms, entirely on my own. The only positive aspect was the affordable trial fee of just 5 pounds. This place has a lot of potential but I decided to join somewhere else.
Daniel, firstly thank you for taking the time to bring this to my attention. We employ good people and I'm unsure why our usual service felt short of what we would have wanted on your visit. Rest assured we will look into that immediately. Being a small charity we rely on local people visiting us so it's critical we do better. Jon Ceo
Fantastic experience: Good stuff
Thank you for your kind review. Jon Ceo
Positive experience: Friendly gym, helpful staff in a fairly large old drill hall. Not everything works, but it all works enough. Never full and never macho.
Thank you David. Really appreciated! We are just in the process of brining in Peloton and all new cardio and some resistance by end of march. Stick with us. Jon. Ceo
Negative experience: £61.95 for a gym which has most of the machines out of order. No heating. Dirty and smelly. Useless management.
Thank you for taking the time to feedback. We absolutely can improve the cleaning and will do. Unfortunately it's taken longer to recover from Covid and the charity still has to build its cash reserves to invest in these improvements. But we are doing everything we can. Jon CEO
Positive experience: Good gym. The equipment is a bit dated (and some machines are in need of replacing) but it has all you need. It's never crazy busy which is nice and has an "all are welcome" feel so isn't an intimidating place to exercise. Staff are friendly and helpful. Good recent renovation to the basement area and stretch area.
Thank you so much. I'm doing my best to get some investment but the charity is still having some tough times. Stay loyal, keep visiting and I hope the new year will have some positive news. Jon CEO
Positive experience: As someone who works in the Industry, jubilee Hall Gyms have always been very impressive. They pay their Staff well, and Instructors are very knowledgeable and the teaching standards in their classes is at a very high standard. The comparison with cheap chain Gyms is a silly one. Cheap chain Gyms have many hours in the day were they are completely unmanned, Staff are paid very little, the standards of cleaning and tidyness can be terrible. And For Hampstead, this Gym is competitively priced.
Jamal. Thank you so much for taking the time to comment on our charity I personally appreciate it. We love what we do and our people do too. I'm glad this shows to our customers. Jon, CEO
Fantastic experience: I'm a new member. Really enjoying the vibe and gears here. Perfect location for early hours and after school workouts.
Delighted to read this and welcome to our charity. Jon Ceo
Positive experience: Ofrece lo basico y funciona genial con gympass.
Thank you. Your feedback is important to our Charity. Hope to see you soon. Jon Ceo
Fantastic experience: Love this gym! Great classes and welcoming atmosphere with people of all ages. Gorgeous Victorian windows let lots of light in.
Thank you Zoe. that's really appreciated. Hope to see you soon
Fantastic experience: Just a great gym. Love the vibe, while the weights and equipment are not cutting edge and it could probably do with bigger/better matted area, its a nice spot and has good character. Review Edit: They have renovated and sorted the additional space for mat work.
Thank you for your great review. Please feel free to share your thoughts with your friends.
Positive experience: Well situated, a little too crammed for my liking
Thank you for taking the time to leave feedback. The charity would love to have more space for our community. Once the Sport England project is complete we'll have another studio
Fantastic experience: Very good gym. I used this on a day pass as my work gym is closed at the weekend. Has all the equipment you need, even a hamstring machine which is rare these days. Lots of free weights. Both staff and members keep the gym very tidy. Fairly quiet, no queues for equipment. Will use again!
Thank you so much for you very kind review. Please tell your friends about us.
Fantastic experience: Historical
Thank you. Jon ceo
Positive experience: 4 stars because there is no class before 9 am and classes on the evening are always fully booked. Eric classes are amazing!
Thank you for taking the time to feedback to us. If we see some interest we can of course put an early class on. Many thanks
Fantastic experience: I joined this gym at the beginning of June 2022. Whilst the interiors (female changing rooms in particular) are very tired, and the studio for classes could do with a few more fans! :)… the friendly, welcoming and super helpful team there, more than make up for that in my opinion. There are ample machines and free weights in the gym, a spinning studio and the studio for classes is huge with all the different equipment you could ever need for any of their classes and natural daylight and fresh air coming in which is a big plus! Coming onto their classes, I was very impressed with the varied classes and timetable they offer and the app you can use to book them is very slick! Two stand out classes for me are the yoga (Andrew) and Zumba (Keisha) - I have been to SO many different versions of these at various locations in the past but theses two instructors are the best I’ve ever been to by a long shot!! Thanking the whole team there for making me feel so welcome!!
Thank you so much. The team at The Armoury makes such an effort to make your visit welcoming. Being a charity, investment at the moment is so difficult as we are still trying to build our reserves but your comments are so welcome. Thank you! Jon, Ceo
Positive experience: Lovely coaches
Thank you
Positive experience: The Armoury Gym is great yet super pricey in my opinion. It is very clean so you can understand that the money you'd be paying put to good use and it is also well-equipped. There is a wide range of cardio machines and weight-training equipment, and the staff are very friendly and helpful. I would highly recommend this gym to anyone who is looking for a great workout but don't be surprised about the price when you go!
Thank you for your feedback. The charity appreciates your comments as with out good customers like you we couldn't do all the charity work we want to do. Thank you
Fantastic experience: My child has been attending gymnastics here since he was 5 years old. great coach. there is an approach to children. there are chairs for waiting.
Thank you for your kind comment. Please spread the word so more children can take advantage of what we offer.
Negative experience: Very overpriced gym for what they offer and service. Female changing rooms are disgusting and have a horrible damp smell. Definitely needs some work for the price they are changing..
Sorry Ellie. our charity gym doesn't have the same incomes as the private ones but we are doing our best. Sorry you feel this way but we are trying! Covid has had a horrible impact on us. We aren't private benefiting from shareholders. We are also not government backed with grants etc. We're a small, local, charity and firmly believe in helping the community. As soon as we are at break even I hope we can reinvest. Jon Ceo
Positive experience: Great local gym. A bit old skool but it has everything.
Thank you
Fantastic experience: Very good
Thank you
Positive experience: Overall good gym, not too many pretentious people which is refreshing. However the changing rooms would benefit from a lick of paint and the equipment could be updated
Thank you Ash. Your kind comments are noted along with the improvement ideas. Our charity has had a bit of a bashing especially with Covid but we do wish to invest in our club when we get through the coming months
Positive experience: It’s good
Thank you. Really appreciate that.
Fantastic experience: Best gym in London but don't tell your friends it may get crowded. Great staff and members.
Thank you Alan that means a lot to our charity, but please do tell your friends we need all the help to get the trust through the next 6 months. Stay safe fit and well
Fantastic experience: Rekax
Thank you
Negative experience: Like at least one other reviewer, the receptionist was rude and very unhelpful. I don't give 1 star reviews lightly; it was an unpleasant, belittling interaction and I won't be coming back.
So sorry. It was very tough for everyone during covid but we are better now
Fantastic experience: Quick, efficient service at a good price
Thank you
Negative experience: Full of upper middle class, stuck up members. Some snotty lady showed up at reception asking whether they were really going to make her walk all the way to the nearest cash point because she didn’t bring any cash for hiring locker. #FirstWorldProblems. Members are fussy and way too stuck in their ways. Staff are lovely, I feel bad they have to put up with these kind of people!
Then it's 5 stars surely. We can't change who walks through the door. We can just help improve their health jon ceo
Negative experience: As a student I came here assuming £7 for a day pass. However when I arrived here I found out that you have to pay a £12.50 membership fee which is absolutely ludicrous for someone coming here just for one day. I essentially ended up paying just under TWENTY POUNDS to use the gym ONCE. As I had a very full on schedule I had no choice but to pay for this so they essentially trap people to almost triple the day pass fee. To put this into context, Pure Gym or The Gym Group usually charge twenty pounds PER MONTH. They go on about being "great value" but they do things like this to people. The male member of staff at the front desk was very rude and unpleasant when dealing with the transaction. I will certainly not come here again and would strongly recommend going elsewhere. The gym itself is average at best. Probably worth about 25 pounds a month but they charge 53 a month and call that "best value". Will not be coming here again. It is essentially a commercial gym like Pure Gym or The Gym Group for 3 times the price.
Sad to see this but I respect your comments. Pricing is always a challenge and we do have many customers who feel differently. I do hope you continue with you training with us or a competitor. Physical and mental health are so important. Wish you the very best. Jon CEO
Negative experience: In desperate need of refurbishment
Thanks M. I do agree. Being one of the last remaining charities running fitness spaces means its not always possible as we split our income between gym investment and giving free memberships to the homeless through St Mungos, Classes for disability groups etc but investment is coming. Its just taking longer than we hoped. Jon CEO
Positive experience: Small gymn with different selection of classes. The building is old but the variety of machines and activities offered are good.
Thank you Jon CEO
Positive experience: The gym would be great if it actually opened earlier. By opening at 9am on Saturday and closing at 5pm it makes it hard to manage to train around classes, work, or commitments. The staff is lovely, the gym basic, but the hours are challenging.
Thanks Tessa. Opening hours are always a challenge and we also have to consider local residents who live around us too so they have some mornings where it isnt too noisy before 9. Appreciate your comments Jon CEO
Negative experience: Never experienced ruder staff anywhere in my life, feel so uncomfortable in this gym. Not worth £1 a year let alone their extortionate prices.
Please come back, things have changed a lot since then Jon CEO
Negative experience: Dirty changing rooms and rude staff and bad customer service. Overpriced you can get better faculties elsewhere
Please come back, my team have changed and so has our service Jon CEO
Fantastic experience: The Armoury is my second home!!!
we love you too Jon CEO
Negative experience: My review is 2 stars because I think all the gyms around this area open at 6:00. I can't understand why this open 6:45. The gym is correct and the price is high to services (open 6:45) the installations are correct.
It's in our lease as it's to reduce the impact on local residents.
Fantastic experience: I used to go to this gym frequently. It is large and has a lot of machines and space. Nothing too exciting though like jumping boxes though. Changing rooms are a bit outdated but perfectly functional.
Positive experience: No frills gym but has everything you need for a workout. Right price.
Positive experience: Third time there yesterday and very happy so far. Equipment all in good order, good temperature inside and water/paper towels all easily accessible. Seems to be quite a bit of focus on weight machines (only 2 rowers and 3 bikes) but it doesn't seem to get over crowded so this hasn't been a problem (yet). Membership very reasonable (£50 a month if you pay up front) and gets you access to all the Better gyms in London.
Positive experience: Went for fault on system very friendly staff
Negative experience: Disappointed. They do not let me in 30 minutes before close,even for 10 minutes. I needed to do only quicj superset. Bad, unhappy and unfriendly reception lady.
Positive experience: The gym equipment is really good, a bit disappointed that staff told me they closed before it was even 9pm whilst on the spinning bike which I found quite rude. Membership is really expensive
Positive experience: Superb location,good local Gym . No pool. Saunas in changing rooms. Towels charged at one pound .Very Small choice of classes ,though -will suit more to someone who Wants just gym . Choice of machines ,treadmills ,bikes , a class studios, free weights , little boxing room, powertone machine
Positive experience: Good gym. Quite down to earth but good value
Positive experience: friendly staff, but place need update in addition currently there is no men toilet or shower, need to go out to nearest pub
Fantastic experience: Small but compact, offering all you need for good price. They have sauna too!
Positive experience: Nice gym, a bit old. Staff is pleasant but they could renovate a bit
Positive experience: + Friendly & highly qualified staff! - Very old equipment and overpriced membership offers!!!
Fantastic experience: Nice gym. Good machines
Fantastic experience: Great gym, classes are really good
Fantastic experience: Love this gym! Friendly lovely staff. Great location.
Positive experience: Basic gym.
Positive experience: It is a nice gymnasium with good equipment and it's bot too crowded. Great environment to work out and it is frequented by friendly people. No professional equipment for weightlifting however the plates and barbell are good enough for general workouts.
Fantastic experience: Great gym with all the basics and really good classes with instructors that push you to the limit!
Positive experience: Small but has most the things you need.
Fantastic experience: Great friendly place to exercise.
Fantastic experience: Great gym with great people and friendly staff
Fantastic experience: It's the best gym in the world
Fantastic experience: Absolutely my gym all stuff very professional very friendly ! Thanks guys.... and my favourite queen Anna Maria absolutely the best
Fantastic experience: Four squat racks are more than enough.
Fantastic experience: The space is really nice, light and airy - the equipment looks like it's been through a lot but it's all really good and there's a good selection of different equipment. The locker room and facilities are in general overall basic but it's a nice compact gym to use with lockers on the floor as well as in the changing rooms. If you come at rush hour it's tight for machines.
Fantastic experience: Great spin class. All the equipment you expect, clean and in working order. Sauna always hot. Bring £1 for a towel and another for a locker.
Positive experience: Has most things you need, not too packed. No pool.
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