Hammersmith Fitness and Squash Centre

Fantastic experience: Great squash courts

Fantastic experience: Great staff, squash courts, rowing machines..

Positive experience: Not bad

Fantastic experience: Good customer service and care excellent Staff team

Negative experience: another review after few months. (see the attached pictures; nightmare) Gym is bombarded by school kids who lift benches and squats even though if the notice on walls saying not for kids. See the attached pictures, I am having to queue for more than 15 minutes for equipment. Avoid after 4pm by all means. 2 stars because gym has got lockers and toilets.

Fantastic experience: Friendly, helpful staff, best price in the area, and good selection of machines and free classes!

Fantastic experience: Brilliant gym. Team are super friendly and you can see the great changes happening under the new management.

Positive experience: Very helpful staff and machines in good order, great all around vibe at off peak times

Fantastic experience: The best

Fantastic experience: Top notch Better gym. Good squash courts

Positive experience: Pros -Clean Gym with showers, toilets and locker. -A/C in Summer and Heating in Winter. -All weights and machines are in good conditions. -Huge Cardio area with multiple machines. -Very friendly staff. -Car Park (cheap rate through Novotel), parking free at Weekends Cons -used to be very good when we had to book our spaces before the session but now it is full of school kids of 12-14 year old who take over whole gym in peak times after 4pm and you do not get chance to workout as they are everywhere to do one or two sets. Also, they are being left unmonitored so they throw weights anywhere they like or try to become Dwayne Johnson in a day, so they try to do heavy squat unmonitored where they can injure the muscle or nerve of lower body part. I myself is now considering to find another gym where I do not have to queue longer to get my hands on the equipment. -At least the underage 18 should not be allowed to go in free weights and weighted area if not monitored by adults. Weights are misplaced all over. -Some lockers are permanently locked by users' belonging and they are not being checked overnight so people leave their belongings locked even after they leave gym or for holidays. -A/C panel is broken so people control their own temperature sometime instead of that been centrally controlled.

Fantastic experience: Zumba class and step aerobics teachers excellent ! Music and routines great .

Positive experience: Been inside for my physio with the therapist but seems like good to me.

Positive experience: The gym is much better now that it's been renovated. I like the fitness classes, mainly pilates. Good instructors and a friendly atmosphere.

Negative experience: THE GYM IS INSIDE THE CARPARK TO THE NOVOTEL. No public signage. Follow the tiny green arrows posted on the wall. Management is incompetent and needs to put large street level signage.

Positive experience: Squash courts are rather run-down, some upgrades wouldn't hurt. Having said that, there is a new(?) lady at the reception who is incredibly cordial and professional. She is too cool for this place!!!

Fantastic experience: Great place to get fit

Negative experience: Rude staff

Positive experience: Nice gym, the employees are polite and friendly, it's the first gym where I go and the employees say hi. That make a big difference!

Positive experience: Confusing and misleading booking system for squash, it says you book for 40 min of play but it also says you book between 16h and 17h for example which is 1h... The light went off sharp at 16h40...

Fantastic experience: Back at gym, after lockdown Book on app, and plenty of guidance & sanitiser available Well managed and I felt confident being there Well done

Positive experience: Gym is spacious and plenty of room to work out which is great. Clear rules and easy to follow the appointed route due to the fantastic layout of the gym. You can't use the changing room at the moment :( so you can't even use those toilets in the changing room. The only toilet to use is the disabled one where is no hand dryer. You need to carry all your stuff with you during the workout as you can't use the lockers, neither those which are outside of the changing room. All over I like the gym.

Fantastic experience: Love my local gym it's great

Positive experience: Needs updating and better signage directing to the gym The toilets need cleaning

Fantastic experience: Friendly & loads of keep fit machines(FANTASTIC)

Fantastic experience: excellent physiotherapy

Positive experience: Kit a bit old but otherwise ok

Fantastic experience: Since it has been updated, so much cleaner and brighter. Easily accessible and good place to work out.

Fantastic experience: Good variation of equipment. Excellent evening classes and super friendly classes.

Positive experience: Great facility. Has everything you need. Decent price. Not judgy. My boyfriend took me here as this is his gym. I am not a gym goer and find these places intimidating. But actually the staff here were friendly and not over bearing. There are separate rooms for cardio, strength training etc. Wipes provided for the equipment. Yep good facility

Fantastic experience: Very clean, nice staff,big espaces and good place for to do exercices and playing squash..I love thsi place

Fantastic experience: Great gym to get back in shape

Positive experience: Muito escondido. Fica dentro de uma garagem. Apesar de tudo é bem equipada e organizada. Faz parte de uma rede de academias. Tem piscina e muitos equipamentos de musculação. O staff é péssimo no atendimento recepção, caso precise. Bastante alunos e atletas. Pertinho de hammersmith stacion. Preço razoável para alto para a região. A Virgin é melhor.

Fantastic experience: Good gym for the price

Fantastic experience: It's a little out of the way and quite hidden but it's great value for money. There's a lot of equipment to use there on different floors. Staff always friendly and approachable.

Fantastic experience: Really big gym with well maintained facilities. Lots of equipment on lower and upper levels. The changing rooms are also very clean and we'll maintained. Only drawback is that there isn't any fitness instructor on the floor of the cardio/weights area. So you're on your own. Radio plays through the day. They even have TVs with dedicated audio channels on the cardio.machines, which is super cool. For some reason you only get super hot water in the shower. No cold water to mix. Membership is quite reasonable compared to other gyms in the area.

Fantastic experience: Decent fitness center. Sauna available. Clean showers. Could have more freeweights

Fantastic experience: Good place to escape with nice stuff

Negative experience: Frustrating experience trying to book a simple squash court as a non-member at Hammersmith. I have called twice even though it is 5 days in advance. Both times I have been prompted to the website, where Squash does not even appear as an activity ticket available. I called back (granted close to closing time at 16:57 today and was told again to go online), when the option is non-existent. It seemed the customer support was more interested in getting off shift than actually providing any service.

Negative experience: Lacking sports gym - if it wasn't for the price and proximity to my office, I wouldn't .

Positive experience: I go to the gym only booked through the NHS. Staff pleasant small but adequate gym.

Fantastic experience: Fitness classes are fun, staff are friendly, membership is affordable

Negative experience: Terrible!!! The online booking system is not working properly and you can’t book by telephone - the customer service is not even 1 star! Good luck with your business.

Positive experience: Great for squash

Fantastic experience: Plenty of equipment and reasonable prices.

Positive experience: Good gym. Not the latest equipment

Fantastic experience: Run by Gll, who are amazing

Positive experience: It strikes me stinks

Positive experience: Its a inexpensive gym with a positive mission. I like that they have a functional area as well as an squat rack and even an deadlift area where you can drop weights. There is a sauna and squash courts too! For the cost (something like 20£) it's a great deal. I however didn't really like how dirty the shower area was, there was mold on the wall and ceiling and the floor was sticky. Also a some of the equipment wasn't working or was poor quality.

Fantastic experience: Nice place :)

Positive experience: Good

Fantastic experience: Affordable and good old gym facility

Fantastic experience: I go to this gym a few times a week. They have areas upstairs and downstairs for machines and weights. There are two big screens with sports tv and you can plug your headset into the machines. There are many aerobic classes available but I haven't been to any yet. I love the sauna which is located on the changing room but it can only hold approx five people. I hate that a lot of women use it while naked which is against the rules. The toilets are filthy and always smell bad and there are only two cubicles for members and staff. The showers are filthy and grungy. Full of hair and soap scum and all the water and soap etc slopes down to the end cubicle. Again, some women walk around naked The rooms are cleaned throughout the day but not regularly enough. The music is blaring, can't get away from it. The monthly rates are good, the lockers take a £1 coin/ a shopping trolley token or you can buy one a reception-they are returned when you open the locker with the key. Great place apart from the cleanliness. The vending machine is extortionate. Only ever seen it used by staff. Easy to get to. Next to Hammersmith Buses and Underground.

Fantastic experience: I find the staff was quite helpful and i was relax i feel i will go back again

Negative experience: I have a membership with all Better gyms on the UK and have used at least ten others around London. This one is definitely the worst one I've used. The only tap to get water is upstairs in the resistance area and you can't fill up in the toilets ( they mix the water temp together ) which is right next to the cardio machines Not enough cardio machines ( treadmill, rowing and bikes) Women's changing area extremely small and sauna showers in a really confined area so you go in and the floor is soaked everywhere Wouldn't pay 22 a month go to pure gym nearby which is nearby

Fantastic experience: May sing

Positive experience: For price 22 £ a month its ok butt not the best . I like this gym beacouse its close to my work .

Fantastic experience: As member of better gym I have access to the 3 gyms in Hammersmith and this one offers a wider range of equipment and classes. I love the boxing classes, recommended

Positive experience: Good gym area, clean tidy, plenty of equipment and very competitive pricing for what they offer. I've never seen it really crowded which is a definite bonus. Membership will give you access to their gyms in Shepherds bush and Fulham. The one in Shepherds bush is a dive in comparison. This one in Hammersmith is a pleasant experience and I thoroughly recommend it.

Fantastic experience: Really spacious and calm gym. Excellent service and they can give you a free day pass.

Fantastic experience: Good fascinating

Positive experience: Nice leisure centre

Fantastic experience: Friendly members and helpful staff

Fantastic experience: Well worth the money.

Negative experience: Not many machines. Dirty weights uneven floor in the weights room

Negative experience: Disgusting toilets and showers. Good price but still disgusting

Fantastic experience: Excellent value for money!!....not a posh place...but those who are serious about exercising do not need a posh place.

Positive experience: Decent gym and squash courts.

Negative experience: So so. Speakers everywhere blaring out extra cheesy music that suits 14 years olds becomes grating after a while (and I live electronic music before you ask) . 2 weeks to order locker tokens and staff who seem slightly disinterested. The difference between here and Better at Balham is huge.

Positive experience: Affordable for Gym and squash

Negative experience: - The gym needs more equipment/needs to cap the number of members that are allowed to use the gym/should put the price of the membership down. Need to wait for your turn in the evenings to get onto the machine that you want (e.g. as there are only two bikes). - It is a pretty cheap membership which is good but this does not excuse the disgusting state of the female showers. I have found a membership for a similar price where the hygiene of the gym/showers is a million times better and I have actually witnessed them cleaning the equipment (and there is more equipment). - Very difficult to get a squash court booking in the evenings

Positive experience: It's an okay gym cheapest membership in the area with competitors including virgin. Fitness first. Pure gym, changing rooms could do with a refurb. Showers have push taps which allow the water to run for only a few seconds. I've witnessed fire extinguishers propping open doors which I believe is a fire safety risk.

Positive experience: Good facilities. Arrangements could be clearer.

Negative experience: Nice place to do your workout but they have rude staff working there

Negative experience: Poor customer service, double booked courts. Cancelled membership, was told that I would be given it within 3-5 days. 2 months later, and several emails on, no refund.

Fantastic experience: Very good gym good value and nice atmosphere

Positive experience: Nice staff and views

Negative experience: Very weird group of regulars that go here?? And the showers are disgusting should be condemned

Fantastic experience: Loving the classes!

Positive experience: Squash courts need to be booked well in advance. Otherwise great place for squash

Positive experience: Great gym at a great price. All the equipment that you need and good classes but you have to be quick to book as they fill up fast. I like the low key and community feel

Positive experience: Is what it is

Positive experience: Great little gym for the price ....the classes are brilliant u can access unlimited classes for £21 pm ....esp dance aerobics (zumba) taught by Ana and Yoga by Sudoh are my favourites ...im addicted and a lot fitter since coming here over a year now :-)

Positive experience: Great little gym - unpretentious, not too busy and everything a gym-goer (not huge fan) needs. There are classes as well but book well ahead as these fill up quickly. There is an online portal to do this.

Positive experience: Best place in the area to play squash

Positive experience: It's an old community gym. Cheap and a little old around the edges but value for money if you don't want to pay for a fancy veneer.

Positive experience: The lockers are crap, u really have to shove the key in for it to work. U can't go straight after work it's manic. Shower doors need fixing. No cable pull machine. For the price it's good and does the job. It's a shame about the lockers , they been like that for ages.

Positive experience: Friendly staff, good choice of equipment but gets over crowded and parts of the gym and male changing area are filthy - despite a cleaner guy sitting around with a cloth at peak times. Worst designed locker area I have seen but good showers.

Fantastic experience: Does what it says on the tin, all for 20 pound a month. Spot on.

Positive experience: This gym had started off good but has slowly got more packed with the amount of people joining up. Its just not big enough. Mostly a cardio gym. Not many dumbbells and you will find yourself waiting for equipment. It is cheap though!!!

Positive experience: Very good value for money. Small gym, a bit overcrowded when all the office workers from around finish work but quite empty for the rest of the day. Has 3 squash courts (usage included I in the full membership)