Arcadia Library & Leisure Centre
Information about Arcadia Library & Leisure Centre
Opening hours
- sunday: 9h-17h
- monday: 6:30-22h
- tuesday: 6:30-22h
- wednesday: 6:30-22h
- thursday: 6:30-22h
- friday: 6:30-22h
- saturday: 9h-17h
Our comment from FitFit UK about Arcadia Library & Leisure Centre:
Arcadia Library & Leisure Centre, situated in the heart of Manchester, offers a unique combination of fitness and community resources. The centre boasts facilities including a gym, swimming pool, and a library, making it an excellent choice for families and individuals alike.
Positive Aspects:
- Affordable membership options suitable for families, students, and various demographics.
- Friendly and helpful staff who contribute to a welcoming atmosphere.
- Clean and modern facilities, with a recent emphasis on maintaining hygiene standards.
- Community-focused programs and activities, including women-only sessions and family swimming opportunities.
- Inclusive environment where patrons of all ages and backgrounds feel comfortable.
Areas for Improvement:
- Some users reported issues with overcrowded swimming sessions, particularly during peak times.
- Equipment availability and maintenance have been mentioned, with a desire for quicker repairs and updates.
- Opening hours may sometimes be limiting, although this is addressed during festive periods.
- There have been inconsistent experiences with customer service, especially during busy periods.
Overall, while there are areas that could be enhanced, Arcadia Library & Leisure Centre remains a beloved community hub that continues to serve the local area effectively.
Services, Machines and Guided Classes
Arcadia Library & Leisure Centre: Opinions
Negative experience: Cheap and a lack of equipment,constant problems with facilities(machines and changing rooms),opening hours are extremely short and adult memberships are overpriced.Dont come here
Hi Mr. Rahman, Thank you for your feedback, and sorry about your experience at the centre. Our reduced opening hours are due to the current festive period, and will return to normal from 2nd January 2025. Our normal opening hours are 06:30 - 22:00, Monday to Friday, and 08:00 - 17:00 on weekends. Regarding our equipment provision, all our equipment are supplied by Technogym, who are one of the best fitness equipment providers in the fitness industry. We will always do our best to address any issues with the equipment promptly, so they are available for use as soon as possible. Please do report any issues with equipment and other facilities at the centre, and we will do our best to address them promptly. Our adult memberships grant you access to the gym, swimming pool, health suite and fitness classes. This also includes free swimming for any children under the age of 5 in all our Swim for All and Family fun sessions. We also provide free swimming to Manchester residents under the age of 18 during school holidays and on weekends. Taking all these into consideration, our membership are the cheapest across the Borough and neighbouring Boroughs. Please speak to a member of staff at the centre, and they'll provide more information regarding what you can access with your membership. We also offer discounted memberships to suit various needs: Off-peak memberships, Student memberships, Inclusive memberships, corporate memberships, etc. Please feel free to enquire at the centre, and we will talk you through all our membership options
Positive experience: Decent centre that caters to the community. I do want to say that although it's nice to offer one or two women only sessions as bonus for a select few it is creating a two tier system at this point. I am a paying member and should be able to access a comparable number of classes and swim sessions, particularly in prime time. It's especially frustrating when a whole evening is blocked out for women's only classes monday and friday. This shouldn't be the case, especially when eg. on a Monday night, the gym is overcrowded. On top of this the range of mixed classes aren't typically classes that men are as into anyway - zumba, yoga, 'bums and tums'. Down the road in longsight they have a separate, beautifully equipped and incredibly quiet women's only Better GLL gym, and you can do free classes on the better app. There could also be the choice to pay instructors directly and hire spaces there for those select few that are demanding it! It would be great to see a better balance of value acheived for all paying members.
Hi Daniel, Thank you for your feedback. We are constantly working to provide a diverse and suitable programme that meets the needs of the centre and community demographics. Most of the sessions we offer are accessible to all our members. We have however taken your feedback into consideration, and will be looking to improve our programme to ensure peak-time sessions are accessible to a majority of our users. Please feel free to reach us directly by email should you have any further concerns at Arcadia.gll.org Thanks
Negative experience: Nice leisure centre but there is no spa female only and no gym female only. That is a shame for women who want to feel comfortable while working out. Also, the women only swimming sessions is too late for working ladies. It would be better to have them around 6 or 7pm. I know that there are some woman / teenager swimming sessions at that time but these sessions do not allow to swim peacefully.
Hi Nadège We have a Female-only sauna and steam session on Monday nights. We also have numerous women-only swim sessions throughout the week, alongside the Monday and Friday sessions (2 sessions on Friday - 18:30 and 20:00). We also have Female-only gym sessions on Saturday and Sunday mornings. If you're unsure about what sessions we offer, please speak to a member of the reception team and we will assist you. Thank you
Fantastic experience: Hello dears, can someone guide me, I have two children, one of them is almost two years old, can I bring her with me?
Hi Mahshid, Of course you can. We offer Swim for All sessions which can be booked through our BETTER UK mobile app, website (www.better.org.uk), or at reception prior to your session. Our timetable can also be found on the website. We also offer swimming lessons for parents and babies (Swimbies). Please feel free to email us directly ([email protected]) with any further questions.
Negative experience: Unhelpful at best
Hi Julie, Thank you for your feedback. Can you please provide more information regarding your experience at the centre so we can assist you the best we can?
Positive experience: Decent place. Today was my first time, but the swimming pool used for women's swimming session was very small for the number of peopld booked. It's a shame as the pool was crowded & that affected the experience. I hope more women only sessions are added to accommodate the current demand. I checked the better website and there are currently 2 sessions a week: Fridays & Mondays only.
Thank you for your feedback, Hanan. We do offer a variety of women-only swim sessions throughout the week from Monday to Saturday. Please see our pool timetable on our website for more information or download the BETTER UK app to see all our swim sessions under the Fitness Classes tab. Also feel free to speak to a member of the reception team for any information regarding swim sessions we offer. Thanks
Fantastic experience: The best yoga class ive found in manchester, particulary the somatic yoga class run by Jamie, managment should realise how unique it is to have such a class, its all about the release of tension mostly lying down has similarities to yin yoga or feldenkrais. Highly recomend for anyone suffering from aches and pains or in need of relaxation.
Hi Ruth, Thank you for your feedback, and glad to hear you are enjoying your sessions at Arcadia!
Fantastic experience: On my first visit I was greeted very friendly and in a helpful and welcoming manner. Relatively small gym and pool, but not too busy. Later they only confirmed my initial perception, with kind greetings and being very accommodating!
Thank you for your feedback, Jan, and glad to hear you enjoyed your first visit.
Fantastic experience: Good gym,affordable, nice staff and friendly gym users
Thank you for your feedback, Adam. Very much appreciated
Fantastic experience: Good clean facilities. Very friendly staff.
Thank you for your feedback, Ibad. Very much appreciated
Negative experience: Swim for all was far too overcrowded. Seems like a lovely sized pool but half the pool is blocked off for lane swim and swim for all is crammed into one small half, the room for non confident swimmers is even smaller. They need to either book less places for swim for all or monitor the time people actually get in, people were in there for well over their time! I got in with my baby and got out after 10 minutes. Wouldn’t recommend swim for all mid afternoon if you were expecting a quietish swim and space to swim with a baby. Desk staff were so lovely though and helpful with my baby. I might need to try a swim again at a different time or the mother and baby sessions . The fact it was the middle of the school holidays wasn’t helpful.
Thank you for your feedback, Erin. We provide the lane in the Swim for All session to accomodate swimmers swimming lengths. The lane is however removed once the session gets crowded, to provide more space for all swimmers in the Swim for All session. Please speak to a lifeguard if you feel the space is getting crowded, and they'll assist.
Negative experience: If I could put zero I will do, worst place to take your kids for swimming lessons, they keep cancel lessons without telling me or they sent an email 10-15 minutes before the lesson start, they promised to refund me but they didn't until I Spock to the mangers 7 times and even after that I didn't get the full refund, I will take my kids to different place. Please write your experience maybe it will push them to improve the service.
Thank you for your feedback, Abdulrhman, and sorry about your experience at the centre. We are constantly working to improve our service, and have recruited more swimming teachers over the last few months to accomodate the demand in swimming lessons. Please do not hesitate to speak to the lead swimming teacher directly with any issues, and we will do our best to assist.
Negative experience: Cancelled my all inclusive membership because of super rude staff. They always looking and occasionally shouting at someone around pools as if they steal water. Not recommended.
Negative experience: Bench don't even work
Fantastic experience: Lovely place, but lots of delinquents hanging outside. Often school children causing scenes because seemingly they have nowhere to actually hang out. Be wonderful if they actually went inside and learned something from one of the many books on the shelves. Aside from the odd child with his shirt unbuttoned trying to get into a scrap over a girl who has 20 missed calls from her dad at 4-6 in the evening, not bad at all. Nice library, nice facilities, nice gym, nice pool.
Fantastic experience: Absolutely fantastic facilities and very helpful staff.
Negative experience: It. Was. Very. Bad. When. I. Went. Swimming. Told. Me to not swim to the end Told. Me. 2. Get. Out. After. Only. Half. An. Hour? When. I. Booked. It. For one. Hour. And then. I. Was. Told. Not. 2. Swim. 2. The. End. But. I. Could? Swim. Staff. Was. Very. Rude. And did. Not. Listen do not recommend stay away
Positive experience: A very average leisure centre with a very crowded and claustrophobic gym space. They have friend to fit as many equipment as possible into a tiny room. Not great, but sufficient. Staff are ok. I have experienced then being very rude to others on two occasions and I get bad that I didn’t speak up for those people. The library side of it seem useful but I can’t comment much, since physical book are somewhat obsolete. It has an ok swimming pool, a steam room and a sauna with changing rooms and hairdryers etc. Also free internet so happy days.
Fantastic experience: Very good service.. always enjoy the swimming
Positive experience: Nice gym and swimming pool (although it can sometimes give me ear infections) with a little library on the side! It is an interesting combination to challenge your mind and body!
Positive experience: Decent gym, sauna and swimming pool. Quiet place away from the "influencers" Wouldn't leave anything valuable lying around tho...
Fantastic experience: AMAZING! been here since 2018. Mike is amazing and really helpful!
Fantastic experience: Absolutely AMAZING service given by Aruna Horapeti. Aruna assisted me in printing off a document (which I was struggling with). Her knowledge, patience and kindness was just brilliant. An absolute credit to the library, many many thanks again Aruna.
Negative experience: Avoid this place at all cost!!! Staff are rude especially that old bold gym instructor he’s very annoying & always gets in your way when you need to use a machine save your time and money equipment is always dirty also
Fantastic experience: Lovely leisure centre with a library downstairs. The staff are so friendly and helpful.
Fantastic experience: Clean, open plan, airy, good library/ leisure centrr
Fantastic experience: Great leisure centre comprising of gym and a decent swimming pool for kids and families. Located in the heart of Levenshulme with a walking distance to numerous convenience stores and restaurants. Great staff experience as well
Fantastic experience: very good service and staff
Fantastic experience: Great
Thanks Azenda for the 5 stars!
Fantastic experience: It was very nice place I love it
Thanks for the 5 stars!
Negative experience: Unprofessional staff, i had an booking At 2:30 Pm But the pool was Closed, after asking a staff Member abot the time opening he Said will OPEN 3:30 pm. I was left At 3:45 pm as the pool was still Closed.
Fantastic experience: Lovely place nice for a gud read
Negative experience: Went there a month ago, a woman with a east european accent acting like a manager or something didnt allow me to do a couple of photocopies because there was a friday 'kids club': the photocopy machine was like 2 metres away from the reception and i was trying to explain that I wouldn't bother anyone going there and coming back but in a stubborn and over entitled keeping a fake smile on her face she just dismissed me like I didn't say anything or like she wasn't listening. I still remembered that and it was quite a bit ago, as so much her bad manners were out of order. Surely the customer service is the cancer of that place which is actually pretty decent, so much that I wanted to subscribe to swimming and gym but that treatment put me off quite badly, I ll have to think again whether to subscribe or not.
Negative experience: Very unprofessional when you get there. They tell you swimming classes cancelled happened 3 times in less than 2month. Managerss need training.
Negative experience: Bad junior gym timings very hard to get to the gym on time when the junior gym times are the same as rush hour times (4-5pm)
Fantastic experience: Lovely place
Fantastic experience: Nice
Thank you Tabiya
Negative experience: There is a older woman on reception with shoulder length brown hair and glasses and blue top who has a stinking attitude working on 8th october 2022 and is quite argumentative not happy going into the gym knowing she is working there if she is removed I’d happily go onto site more she is ruining the reputation of better gym and making customers not want to return which in return will impact revenue … at the end of day I don’t want to pay when they make you wait around 20 minutes before you can use facilities due to being busy signing up new members forgetting existing members. I’m appalled … if you can avoid this site please do bad customer service …
Fantastic experience: My boys have been attending swimming and swimming lessons there and I can 5 star all the teachers especially Jamie he is such a dedicated swim teacher and very helpful always assist the parents at all times. He is just the best and knows he's job very well. Thanks so much Jamie and all the staff too who are always there for us all. Keep it up !!!.
Thank you for your 5 star review. This is a really great read. I've passed on your praise to Jamie.
Positive experience: Nice local gym & swimming pool. Good for group exercise classes too. Theres even a library... So you can spend a good few hours here having a productive day. Very clean centre.
Thank you for your review, it's great to hear you're enjoying the centre
Fantastic experience: My 14 year old son gose swimming at the arcade centre it seems really good the Library i has a lot of books to choose from not sheen the gym but i think it's small .he has swimming lessons with his school he really enjoys him self
Thank you for your feedback, Chantel!
Fantastic experience: Very Good
Negative experience: It’s alright gym is good However for Tomorrow I’m booking steam sauna, gym and pool and I booked two successfully however it says I’m not allowed to book the gym and says I have to book gym induction Staff especially one woman with short hair are rude accusing me of not booking the sauna when I clearly did Life guards constantly saying I can’t swim but I end up proving them wrong My current membership ends on the third of September so I don’t know why this is happening can you guys please book me at gym tomorrow Edit: I was treated very badly by staff saying I couldn’t use the weights and started to yell at me don’t come here worse than grand central
Fantastic experience: It's excellent place to swim but how much do u have to pay to go swimming and can my 5 year old sister come to swim too? I don't know if young children are allowed to go swimming on the pool I loved to go swimming here every Fridays when I was in year 4 love this place
Positive experience: Went to book club. They made us very welcome, and were very helpful.
Thank you for your review Norma
Fantastic experience: Great library facilities and helpful staff
Fantastic experience: Gym is immaculate and very clean with freindly staff.
Thank you for the five star review and feedback!
Fantastic experience: I usually go to Manchester Aquatics but they have been closed for some time now for refurbishment and reopen in spring 2023. Please could u tell me if Arcadia has ladies only days for sauna / steam / swimming ?
Hi Maryam, we have lots of women only sessions throughout the week and we have women only sauna, steam and swimming on a Monday night from 8pm. Please visit www.better.org.uk/arcadia for the full timetable or pop in and see us and we can tell you more.
Fantastic experience: Although the Arcadia has been open for over 5 years, and I live locally, I first visited it last Tuesday. To say I was pleasantly surprised would be a major understatement. After entering through the automatic doors I was immediately impressed by the modern clean interior. The reception staff were only too happy to help with any enquiry, Sarah and Jamie in particular assisted me to obtain an over 60's swimming card - which to my great delight was free, and Sarah gave me a guided tour around the centre so that I could find my way around unaided on my next visit. I've no hesitation awarding 5 stars, the facilities and the staff totally deserve it
Thank you for your review Margaret. It's great to read about your experience and I will pass on your praise to the staff.
Positive experience: I don’t like swimming class otherwise everything is superb
Hi Syed, thank you for your review. I'm sorry you do not like the swimming classes. Please can I ask you to send an email to [email protected] about your experience so we can look into this for you.
Negative experience: Alarm goes off throughout the night. I live nearby and cannot sleep. Staff do nothing. Submitted a noise complaint to the council.
Fantastic experience: I used to go gym it's looks small when i seen first but when I started I feel it's not . Gym is so clean & staff is very helpful I really happy to join .
Positive experience: Went to the women's only night ,some experienced swimmers in small pool . One swimmer was rude and informed me "if I am not a swimmer then I stay on the other side of pool "and she abruptly handed me my float . It was an open pool for everyone and not cordoned off for specific swimmers . But just joined the Swim Dr lovely people learning to swim and great teachers ,So will be going regular but not the women's swim . Staff very nice .
Fantastic experience: Great class run by NHS for people who have breathing problems, Thursday's 11-12. I think you have to be referred
Fantastic experience: Great little gym and pool
Negative experience: Lady who worked there Sat 29th Jan, on the reception was very very rude.
Positive experience: The staff was very helpful. The pool and changing rooms were very clean, but the water of the pool and the showers were cold.
Positive experience: Very good pool excellent swimming
Negative experience: Gym not good.
Fantastic experience: Acqua Arobic class and the Arobic teacher Lucil who is a very good teacher in my opinion I also like to attend Jamie,s class also although I haven’t been for awhile Everything about Arcada is just perfect and it is position in the right setting for all to reachAnother reason why I like it so much is that I am able to use the library at the same time . Arcacda is highly recommended
Fantastic experience: The staff are brilliant. All of them. Friendly, professional and very helpful. They create a positive atmosphere. There is a real community feel to the place. Facilities are absolutely perfect. I even had my friend join from Salford and both staff and visitors knew her name on her first day and made her feel so welcome that she swam 22 lengths on her first day. I swam my usual half length and then had a kip in the steam room for 10 minutes. Perfect. 5 stars
Positive experience: I have tried several times, unsuccessfully, to sign onto the swimming lessons as they had been brilliant in the past. The app is unwieldy and doesn't allow me to book onto the course, despite the fact it claims there are 10 spaces. Called in just now, 16.30, to try to sort it out. There was no one on reception and no sign indicating it was closed. I hunted down a member of staff, who said reception closes at 16.00. I expalined that, as there was no sign to inform anyone of this, how was I to know. There was a young man and a woman, I think may have been his support worker, waiting ahead of me. He had been told to come in at 16.30 for an induction, only to be told that this was wrong as, guess what, they close at 16.00. Really, really unhappy with this. How hard is it to put up a sign? And how hard is it to have a functioning app? Having doubts about whether I want to bother, despite how great the lessons had been in the past.
Negative experience: The water is always cold in the swimming pool
Positive experience: Have used this gym for 5yrs.Mike the fitness instructor is brilliant and always helps me.However he is not always there and when he isn’t it’s hard to find someone to help
Positive experience: I love the library and the gym and the pool, I recommend this, but the library is too small and the staff is really nice.
Negative experience: the worst swimming instrutors. Avoid this nasty place.
Fantastic experience: Fantastic. Staff are friendly and really helpful. Believe me.
Fantastic experience: This is a very successful library I have been into it brings me back memories when I began watching all of my favourite programmes in there from 2016. Gossip Girl: Seasons 3-4 Republic of Doyle Seasons 2-5. Lost Girl Seasons 1, 2 and 4. Pretty Little Liars: season 1 Everybody Loves Raymond: season 6 GTA 5: Lester's Hiest Story playlist GTA 5: Car Dealership shop playlist of Sessanta and Kenny Dixon Friends: Ninth season WWE PPV: Money in the Bank (2022)
Thank you for your feedback, Faraan. Very much appreciated
Fantastic experience: Pauline is the loveliest person ever !!!!!
Fantastic experience: Great gym, pool and fab yoga classes. Covid regulations always followed properly. Booking simple.
Positive experience: Great people, very diverse.. all ages, nationalities, sexes, shapes.. one for all. Maybe not the best equipment, but plenty enough for me.
Hi Simon, Thank you for taking the time to leave us your feedback. We will be looking into the issue raised about equipment.
Fantastic experience: I love it but I haven't been since lockdown
Positive experience: Great centre! Friendly staff, covid compliant, good equipment in the gym.
Positive experience: Nice pool, but the water is a little cool!!
Fantastic experience: Luv it even with the covid rules
Fantastic experience: Its very good and clean gym
Positive experience: I bring my kids for swimming lessons, ghey enjoy it just wish there is cleaner on site as the showers, toilets and changing rooms are dirty
Fantastic experience: Quite a nice Library. They have bought a lot more books as the selection was getting a bit poor. Worth visiting
Fantastic experience: Fantastic Gym, clean and current social distancing in place. Staff more than helpful! Regarding price, the Classes, Gym and Swim is excellent for price. Would rate 10/10 ... Keep ip the good work guys
Fantastic experience: Lovely place to visit
Fantastic experience: Loved getting back to the gym, really well organised and easy to do a work out in allotted time and out! Well done to the team!
Fantastic experience: Great
Negative experience: None of the sink works in male toilets
Hi, Thank you for your feedback, and sincere apologies for the delays in getting this repaired. This was due to delays in getting the parts required. This has now been resolved. Please do not hesitate to get in touch with any other issues
Fantastic experience: Best gyming place
Fantastic experience: I love how my leisure centre and library are in the same building, session in the gym, pick up a book, few laps in the pool, drop a book off, amazing. Nice, friendly and informative staff. Good level of hygiene and cleanliness across the whole of the centre. Ample bike and car parking spaces, as well as being conveniently located. Thank you for being pretty great, Arcadia.
Fantastic experience: Newish leisure centre has gym 2 pools and rooms for yoga and classes I go to exercise class and the gym. Also has Library.Very clean.
Negative experience: Dont go after 6PM I webd last night and I nearly threw up last night. This place need a regular cleaning. Also dont get surprise if u see 7 years old kids jumping around the machines.
Fantastic experience: just joined the Arcadia and have been helped by the gym instructor Mike. I was always intimidated by the environment. But Mike has shown me lots of circuit training and cardio and how to use the equipment correctly. Plus has introduced me to a social circle of new people to build confidence and enjoy the experience of gym fitness. Thanks for all your help Mike!!!!!!
Positive experience: Good
Positive experience: Is there any English classes this library ? Is there anyone who you have any information?
Positive experience: This is a great local gym and the staff are really helpful but they need to inprove cleanliness in ladies change rooms and theres only 2 sinks and one tap has been broken for a year now. One of the tvs and rowing machines is also broken and not been repaired. Gym and desk staff are great but management need to be ontop of repairs more and listen to feedback.
Positive experience: Dirty toilets, groups of youngsters hanging out at the doorway intimidating people and other youngsters, staff tho 90% of them cool as ice,
Positive experience: It, s not that OK facilities not up to scratch
Negative experience: Joined and cancelled. Been 4 months still waiting for a refund. Management just dodge your calls and lie. Avoid this rat hole
Fantastic experience: Very well maintained library. Lots of collection of books. I mostly go with kids so childrens collection of books are awesome. Term time and holiday activities for kids are taking place to entertain kids. Gym is very good. Swimming is what I used most of the time with kids. Fantastic place. Parking available.
Negative experience: Pressured by staff to leave the pool early since I was the only swimmer and they wanted to leave early. Poor service standards. Facility is also in need of significant maintenance - most showers don't work properly, and the floors are generally filthy
Fantastic experience: Home of levenshulme Olympiads
Fantastic experience: New complex
Fantastic experience: Nice place.
Positive experience: dirty people, air-con very bad and staff too busy to approach
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