Fitness First

Fantastic experience: Very good facility! I love!!

Positive experience: I visited the club a few days ago with a view to joining. The club looked nice and clean and from what I could see had relatively new equipment and plenty of space. However, when I read the reviews I am somewhat questioning if should join as there are a lot of negative views around parking and being very busy during peak hours. I don't want to be unhappy with the experience considering their is a minimum contract period of 6 months.

Negative experience: Filthy changing rooms and facilities. Extremely rude and obnoxious staff (Marta). Parking nightmare. Will not be renewing.

Positive experience: "I’ve been a regular at the Fitness First cafe for two years while waiting for my son to finish his class nearby. The reception staff has always been friendly, and I was even considering joining the gym myself. However, during a recent visit, I felt uncomfortable when a staff member followed me into the restroom area to question if I’d scanned my pass. While I understand the need for security, the approach was abrupt and lacked discretion. When I shared this feedback with reception, it was dismissed defensively rather than acknowledged. This experience left me feeling embarrassed and undervalued as a potential member. Unfortunately, this interaction has made me rethink joining Fitness First, as it raised concerns about how member feedback is handled. The reason why I even gave 3 stars is because of the lovely cafe that is run by a lovely family and I am very sad that I will not visit this cafe again.

Fantastic experience: Great gym, with lovely staff. Relaxed atmosphere and always plenty of equipment available. Tried 2 new classes today. Boot camp with Elks - fantastic trainer who really puts you at ease and explained each station so well, hard work but great fun! Then on to a fab stretch out in Jess’s yoga class, really enjoyed it and will definitely be doing both classes regularly now. Changing rooms and pool are always very clean. Can get busy but still plenty of space and can do my pool lengths with no problems. All in all a great gym. So glad I joined.

Fantastic experience: No bs gym. Compared to the other FF locations this one truly deserves the subscription price

Negative experience: Parking has gotten so bad I couldn't actually get into the gym. They have also not utilised the space properly as previous rooms that had weights available are now closed

Positive experience: Good gym but showers don’t stay on long enough and air con is not great, especially in the mornings to the point it gets to hot and slows ya work out.

Positive experience: The spa is often closed, since they did some work the place downstairs is crowded, no sign of use the upstairs place, the studio has no air-conditioning.

Fantastic experience: Train here on a daily basis, very good gym, even the classes are good

Positive experience: Good gym all around. Pool is nice only thing they do not turn 2nd hot tub ON members have to wait for their turn. Otherwise would have been 5 stars

Fantastic experience: I already came here for three months, most of time I use the swimming pool which is wonderful. Already seen lot of complaints about the parking, but off peak hour won’t cause any problem.

Negative experience: Decided to not renew my membership this year after a few issues with the club. The car parking is beyond a joke now - cars circuling for ages waiting to pick people up with little to no spaces whenever you go. Showers - when you press the button for the showers the water literally lasts 5 seconds then you have to press it again, water saving is important but this is an irritation. There is also mould above the showers in the mens changing rooms, have spoken to staff 3 times regarding this and the cleaner they all just dont care. Price - membership price keeps going up, finding out other members pay different fees is also worrying, with a gender price gap also Jacuzzi - why have 2 jacuzzi's when one has been out of order for the year i have been a member, the other one is always completely full? also Sauna is needing a refresh now also. General cleanlyness has gone down since everything is on one floor now, very cramped and everything always in use - not good. Opening Hours - Opening hours are really now not at convenient times for people who work - especially on the weekends - very restrictive No longer the gym it used to be. Would not recommend unfortunately.

Fantastic experience: Very impressed with this gym over the past 18 months. Best gym in the area, especially at this price point. Hyrox affiliated now, great instructors but the space for the classes is far too crowded, a dedicated area, like the room upstairs that they no longer have would have been perfect! ‍♂️

Fantastic experience: I have liked this gym since it was DW but now it is even better. It's clean, has new and well cared equipments. Most of the staff are sympathetic and have quite good numbers of classes.

Fantastic experience: Good gym, has all you need, mid range pricing

Negative experience: Moving the weight machines etc downstairs has got to be some sort of joke? Too many people downstairs. Find another gym!

Negative experience: Every single time I am here Jacuzzi doesn’t work. Not worth to pay such amount for this gym.

Fantastic experience: A cracking cafe adjoining the gym, great cake and must admit I liked the mixed juice this afternoon for the geocaching meeting. Service fast and friendly

Negative experience: Been a member for over 2 years always something is broken steam room or juzzci. They have 2 juzzcis but one permanently broken. Staff are not friendly. If you compain they just dont care. You message head office but they dont care either. Lastest is gym upstairs has been bought and down stairs so it's super cramped. if you couldnt smell the guy next to you. You'll definitely smell him as all machines squeezes together!

Negative experience: Gym has got a lot worse in the last few weeks. All machines and equipment squeezed into one room and many are out of order.

Negative experience: Small gym and big on price for monthly contract. Staffs are not very friendly. 2 stars as facility is usually cleaner. Overall ambiance is good. Parking space only available during less busy times.

Negative experience: Abysmal, membership went up but you crammed all the equipment down stairs. So essentially we are paying more for less space. The owner of fitness first is a obviously a complete chump. As we're told by the staff it's his idea. We'll done you money grabbing cretin. Also why have 2 Jacuzzis when you only ever use one, which is always in use when it's not broken.

Negative experience: Little space, few free weights, at peak times you have to wait a long time to get to a bench, big problem parking your car in the evening, dirty changing rooms and showers. For this price I would expect more

Positive experience: I have been a member of this gym for a few years now, I use to love it but recently it feels very run down, over subscribed and very expensive for what you actually receive. The changing rooms are dated, the women's toilets always smell and you have to queue. It is gamble whether you get a decent shower. There is no facility for spinning your wet costumes or bags to put them in. The swimming area is dated, only one Jacuzzi is ever working and over crowded so you can never get in there. The car parking is stressful, I found a space yesterday (pot luck) but came out to being blocked in by other members just parking anywhere. Then there is the membership increases, four of my family members go to this gym and we have all received different price increases, with the men now paying £6 more than the women. When my step dad wrote to customer services about this he was told if he didn't like it they would be happy to cancel his membership. I have spoken to several different members whilst attending classes and we are now all on different rates. It feels like they have just plucked numbers out of the air for different members. The only good thing going for this gym is the cafe, this is ran by a lovely family who cannot do enough for you.

Positive experience: I'm rating this gym a 3 based on the following: Pros : The PT's are second to none and cannot be faulted. The front desk staff are very welcoming and friendly. Cons: 1. Parking is an absolute nightmare. 2. The gym equipment is now all on one floor which is completely chaotic. This is unacceptable for the amount you pay in subs. 3. Overcrowding means waiting for machines which makes it difficult to work out effectively. 4. Weekend opening hours are very restrictive

Fantastic experience: George was super helpful with giving me a tour of the facilities. He was enthusiastic, friendly and did it with a smile which is always nice! Although unfortunately I have not signed up due to the closing time being a little too early for my lifestyle George was awesome he’s a true asset to the gym, for anyone thinking of joining ask for George!

Positive experience: Great gym, but you close so early. At least give me until 10pm.

Positive experience: The gym is quite nice, but it used to be better. there's always only one open jacuzzi and it's always overcrowded, and I've been a member for a few years now. now the parking lot is a disaster, you have to wait a few minutes for a parking spot (lately 15 minutes) because parents bring their children to classes, they stand and wait, taking up a spot, and you, having paid a lot of money for membership, have nowhere to park, it's very annoying.

Positive experience: Not too clean, one jacuzzi doesn't work, the other one is always full, the smell in the steam room is off... There is definitely room for improvement. Parking is ok, the personnel is ok.

Negative experience: Worst thing I ever did was join fitness first in Milton Keynes , My training has completely gone down hill , it’s over crowded with lack of equipment . Haven’t been able to complete a full workout once , Basically paying £50 a month to do press ups Stay well clear .

Positive experience: Used to be really good but the gym is heavily over subscribed now, there’s no space in the car park, have to wait a long time for equipment, can’t get on classes and the pool is always packed so can’t even swim in a straight line. There always seems to be new membership offers on which doesn’t help. The gym could really do with an expansion and some new equipment

Fantastic experience: Amazing gym. It has everything I was looking for, a variety of machines, steam room and pool. Great value for money.

Positive experience: The gym used to be quite good but has gone down hill recently. Parking is a nightmare during peak times. In terms of facilities there's not enough treadmills during peak periods and only one leg press, therefore can end up waiting around quite a bit to use it. The pool area is very average and needs updating, one of the Jacuzzi's has been closed for over a year and the one that's open is always busy. The showers are a nightmare they don't stay on for longer than 5 seconds (I've counted) which is quite irritating. Much like public swimming pools, I understand the need to save water but it's ridiculous, I think pressed the button around 30 times during a 5 minute shower. When raising these issues with reception staff they just look at you with blank faces. Definitely will not be renewing this year.

Fantastic experience: Excellent Facility. Highly Recommend

Negative experience: Parking is a nightmare here in the evenings. Cars circling everywhere and parking outside of bays which makes it difficult to get out of actual spaces. Severely under resourced. The excess of staff at the counter of fitness first are pedantic and frustrating to deal with. Facilities upstairs are fairly good (hence the one star). Overall would not recommend unless the parking situation is addressed.

Fantastic experience: Would recommend Fitness First mostly because of the PT sessions options,  the classes and cleanliness! Shiv(CS Coaching) is such a great PT.  The training sessions I’ve been doing with her have really accelerated my strength and endurance progress and the regulation of my metabolism, in a safe and friendly environment. The classes instructors are very polite and the Cafe there, also adds to the positives.

Fantastic experience: Great gym. Very friendly and professional staff And the bonus is the cafe ithat has superb food (cakes) and coffee. Again run by friendly and helpful people.

Positive experience: First impressions are that I have joined a good gym. It could be better if it had more spin classes during the mid week mornings. Unless you are willing to get up mega early there are no spin classes for you.

Positive experience: I only take aqua class and I have to say so far so good. Minus one point down because no sauna just a very tiny steam room.

Positive experience: Male toilet - not so great 2nd jacuzzi - broken for longer than a year Swimming pool 25m - excellent (only when the classes do not take up the whole pool) Gym - excellent Equipment - excellent Classes - excellent Cafe area - excellent Staffs - excellent Steam room - good

Fantastic experience: Clean and comfortable environment, friendly and helpful staff/coaches.

Fantastic experience: I don’t personally go to the gym there, but my daughter goes there for swimming lessons and gymnastics. My daughter loves both classes and they have so much more there for kids of all ages.

Positive experience: Took GD to Gymfinity, she had a great time. Coaches are good with the children. There are both Ninja and gymnastics classes. Coffee wasn't great but then it wasn't crafted.

Fantastic experience: Fitness First in Milton Keynes is by far the best gym in MK, the equipment is far better than other gyms, it doesn’t tend to get overly busy at peak times. The staff are helpful and friendly and the gym goers are also great people. The swimming pool is great as well as the sauna room. The hot tub does get busy although there are two but you rarely ever see both available.

Negative experience: I joined this gym after a good walk round and a very detailed chat. I was told the different types of monthly charges and one that stood oit meant I would get a £100 voucher to spend in there shop. I would also get a welcome pack. Once I had signed on the dotted line I got told the systems were down and if I went back in the following day I would get the welcome pack. I went in at 06.20 am and all I got was a swip card. My wife spoke with them about this and she got told we was given the wrong information. I will not be getting the £100 gived voucher but im now stuck for 12 months with them. What a JOKE. Iv not been to the gym for a while now and got a email from a company saying i owe £399 for DW membership, the gym has passed my details over but are unable to explain why. I have called up twice today and all iv got from them is " why does your name have a PH and not a V" shows there mind set really as they cant explain there actions. Do not join this gym. Lift beans at home instead.

Negative experience: Love the gym, getting a bit annoyed at no air con on the top floor, no hand dryer in the ladies and to many bloody kids in the pool. We pay a lot of money and we feel we cant swim at reasonable times

Fantastic experience: I've been to quiet a few gyms in MK and this is by far the cleanest, the girls do an amazing job! Also everything you need is there, I haven't tried the classes yet as they clash with the times I come but they look so good! Over all an amazing place to work out!

Fantastic experience: Very great experience. Greg was a great and helpful staff member. Showed me how to use many of the equipment. Gave me well detailed explanations on various questions. Overall he is a great fella. Highly recommend him for a pay rise

Fantastic experience: Decent enough gym with everything you need for a full body workout. Costs are competitive. Friendly staff. Nice cafe inside too.

Fantastic experience: Great environment, Helpful staff, Excellent Trainers.

Fantastic experience: Best gym so far ️‍♀️❤️‍ and I’ve tried few from Milton Keynes. Very clean , lovely staff and such a good vibe there❤️‍

Fantastic experience: Very helpful friendly staff. Highly recommend

Positive experience: Very nice clean spacious gym with lots of facilities. My only comment would be about the closing time which mostly is at 10:00 pm. I think that’s a bit early specially for people who finish work late. Pushing this 30 mins more would really help

Positive experience: Five star gym reduced to three - air conditioning upstairs has been broken for nigh on a year which is no problem except in summer. A sudden influx of ignorant members that leave taps turned on in the toilets, walking back into the changing rooms piss wet through from the showers making the floors slippery. Also leaving Plates that they have personally loaded onto machines and barbells left for someone else to pack away when they've finished. There was one lad who kept on top of this and he did a great job of keeping the gym floor tidy but no body cares about it now.

Negative experience: Used to really enjoy going to this gym. However since changing work schedule I now go at busy times. There is a severed shortage of kit and equipment for the amount of customers paying for this. DW had way more equipment and lots of cable stacks! Seriously looking for another gym

Fantastic experience: I found the staff to be friendly and helpful, showed me where to go & said if I have any questions just to ask

Positive experience: Absolutely wonderful gym with top equipment. I happily travel from Bedford to Milton Keynes to use this gym when I can. Reason not a 5 star is due to the shower facilities. They are not bad at all but not as good as the FF in Bedford.

Negative experience: Based on my experience today relaxing Sunday afternoon swim NOT. Very noisy baby/toddler swim class taking place. Back to back so no ‘respite’. One swim lane closed off due to broken tile. 2nd spa out of order (for months now) but to top it off a used nappy left in shower area. Beyond disgusting. Probably better standards at local leisure centre. I will add though that the staff here are fabulous. But PLEASE review the toddler swim classes. A bit of peace in the pool would be welcome. Maybe make Sunday afternoons baby free or open later for adults only

Fantastic experience: Just rejoined to help my wife exercise in the pool, don't have check in my car reg to park now which I always forgot before and kept having to contest parking fines.

Fantastic experience: Gym brilliant then into the pool then sauna what more could you ask for. Staff very friendly polite,would definitely recommend this gym to others

Negative experience: Nice facilities however the hot tubs are always broken. There policy is to only use one and it's on a timer no good

Fantastic experience: I absolutely love Alex’s classes, in particular, body pump! He is a fantastic instructor, friendly, welcoming and makes you feel at ease whilst giving you a great workout! I wish I could do all his classes, the gym itself is great, nicely spread out with a great pool.

Fantastic experience: Nice, clean, friendly gym

Fantastic experience: Recently rejoined after having been a pre pandemic member with DW and it's great to be back. I'm a daytime user and there are a great choice of classes and it's very clean and very friendly. Super people leading the classes and so much better now the cafe is back, although the cakes are too nice

Fantastic experience: I really like the gym only been there a week but staff are super friendly nice vibe in this place too Especially love the fact that staff members are told to put weight back after use . Well done fitness first Classes are also great with amazing instructors a shout out to Sam and David especially

Fantastic experience: Great gym and lovely staff ☺️

Fantastic experience: Amazing facilities and great staff, they just can't do enough for you! Nice gym and equipment and absolutely clean and warm Swimming pool and Steam room, can definitely recommend!

Positive experience: Not for me, I could not find a single machine for stomach exercise. All machines and equipments are either for top body muscles or legs/thigh muscles.

Negative experience: Is this a music club or a gym? Music is blasting all the time, but no one is listening to it anyway as every single person have AirPods. Why is aircon not working upstairs for few months now ?

Negative experience: Absolute mess of a gym, sticky bathroom floors that feel like there washed once a week, rude staff (when it matters) I.e they have the steam room of in peak hours for half the week, repeatedly and blame there own members for their inability to put a cover on the thermostat. Rude management with little to no communication skills.

Negative experience: Good gym so far, but the lockers do not contain a machine to dry swimming clothes with. This is quite an omission given the cost of membership. Doesn't look like there are any plans to add one either, so get ready to constantly carry a soggy bag here. Also have recently noticed that the steam room is ridiculously filthy along the walls. Grime, hairs, mould are plastered around. If you're ever here, take a look. UPDATE - the swimming pool is now being used for children's swimming classes, so there is a commensurate increase in noise, poop risk, etc. No communications from management regarding this change in market direction, which would have been useful. Otherwise, looks like the steam room was cleaned which is good, however, some of the mouldy fittings haven't been changed.

Positive experience: The reason I am taking one star off is gym staff walking around the swimming pool with their outside shoes and not wearing shoes cover at all. The rest is enjoyable.

Fantastic experience: I think it's an absolute value for money. I used the one in Bedford too, but jacuzzi and a new fittings and machines is a plus

Fantastic experience: If you haven't join then what are you waiting for. This new team are fabulous, friendly and welcoming all the instructors have your interest at heart. Fitness is there business give them a try you won't regret it.

Fantastic experience: I used to be a member before lockdown when it was DW and have now joined Fitness First. From the first day I walked in, I was welcomed by really happy, friendly staff. They gave me a complimentary lock for the locker and set it up for me, explained the facilities and closing times etc, really nice! Everytime I walk on or leave staff members are really friendly and polite which goes a long way I think. The facilities are top of the range, clean and mostly new. Swimming pool facilities kept clean and steam room is great too. Really glad I joined.

Fantastic experience: I used to be a member when DW, - but now it's sooo much better, cleaner etc. and management are great along with the rest of the staff. I have posted on Face Book how good I feel they are - keep up the good work

Fantastic experience: Really good gym especially if you like the early workout as never too over crowded and very clean, staff are help with good facilities

Fantastic experience: Amazing gym, great staff, very friendly and helpful. Started off going not doing the classes as never been one to enjoy classes but now only go to attend the classes so much fun.

Fantastic experience: I think fitness first is a very good place, it definitely is, it is a nice place and employees are very nice there so it is very heart warming to come to work on most days.

Fantastic experience: Super-friendly, welcoming and helpful staff. A team of smiling, friendly, amazing cleaners who keep the place bright and shiny. Great range of equipment. Fabulous swimming pool - always at the perfect temperature. A number of great Personal Trainers who properly know what they're doing and create a different session each time so that you never get bored (shout out to my PT Matt). Having never been an exerciser, I have found that I love going to FFMK as I always feel supported, even when I'm exercising on my own. There's also a lovely on-site cafe (hello Chris and Glenn and the team!) so if you feel in need of calorie replacement after a workout everything is on hand, including home-made cakes.

Fantastic experience: The staff are always friendly and happy to answer any questions on how to use the equipment. The gym is well equipped with quality machines. The time table is varied and offers something for everyone. It's not a poseurs gym so all shapes and sizes are welcome.

Fantastic experience: Great gym. Friendly staff, very clean and well maintained facility.

Fantastic experience: The gym floor team are a great bunch who will always be on hand to help you sweat 1st thing in the morning

Fantastic experience: This gym is so friendly the staff have always looked after me. They listen and resolve problems. It’s so great to be met every morning with a friendly chat and smile. Especially Shola who always makes an effort for to talk to me and make me smile every morning. This gives me a positive start to my day. Kirsty is also very caring as she has been really helpful when I had issues at the beginning signing up my mums membership. Great team great equipment.

Positive experience: Only been a member for 1 week. First impressions, this that this is a nice gym with pool (not yet used) great choice of group classes at times that suit me. Staff are friendly

Fantastic experience: Love this Gym, friendly instructors who are always smiling. Gym is always clean and has a huge selection of everything you need for a workout.

Fantastic experience: Great service and very friendly staff that help with all the questions!

Fantastic experience: Amazing gym, friendly staff and good vibes. Recommend to all my friends. Shout out to Shola who always goes the extra mile for the members.

Fantastic experience: Really really good gym. I have recommended this to a friend and she signed up straight away. So I mean I definitely recommend. Staff is really good. Shola is amazing. Really good guy. Always makes me smile even on my bad days

Fantastic experience: This gym is so friendly all the staff are just great. I use the Aqua classes 3 times a week and their total stretch class is brilliant. About to use the Yoga class with Lily on Friday. The cafe is wonderful all foods cooked fresh.

Fantastic experience: I’ve been coming to the gym for 4 years now and I have to say it’s one of the best gyms I’ve been to. The staff are lovely and the facilities are great, if you’re looking for an overall excellent gym then I would highly recommend fitness first Milton Keynes.

Fantastic experience: Fantastic gym, friendly staff and great, clean equipment and changing rooms. Best gym in Milton Keynes by far

Fantastic experience: Great gym friendly staff especially shola and Kirstie always smiling great place I’d strongly recommend

Fantastic experience: The staff are friendly and very helpful, the gym is really well laid out. It’s a really great gym definitely worth 5 stars

Fantastic experience: Great gym and facilities friendly staff ️‍♀️‍♀️‍♂️☕️

Fantastic experience: Excellent gym , very friendly & helpful staff especially Kirsty who served me really early in the Cafe soI could have some fruit . I can highly recommend

Fantastic experience: Amazing staff, great atmosphere

Fantastic experience: Best club ever! I used to be a member of David Lloyds and AnytimeFitness but Fitness First takes everything to a whole new level. Things I like the most about Milton Keynes FF are the followings: Excellent customer service. Easy access. Wide range of gym equipment. Gym is always spotless. Classes are really good and so much fun. Personal Trainers are professional and knowledgeable. Spa is always nice and clean. Food are tasty and healthy. Overall it is such a great experience, thanks to their amazing staff!!

Fantastic experience: Great gym always clean and tidy, staff are very friendly and helpful.