Snap Fitness Didcot
Information about Snap Fitness Didcot
Opening hours
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- monday: 0h-0h
- tuesday: 0h-0h
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- friday: 0h-0h
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Services, Machines and Guided Classes
Snap Fitness Didcot: Opinions
Fantastic experience: The location is good, the gym and equipment is decent, the manager is sound, everything is in order. The only improvement I can think of is maybe a machine fly or peck deck instead of the tricep machine upstairs, other than that it's spot on
Fantastic experience: Amazing place to workout. Thomas and Max maintain the gym incredibly well. They are always happy to help. Not over crowded. Great classes. And they do the class even for just one person. It is amazing how they respect their customers time. Since its in the shopping centre, you can work out and do your shopping on the way home. Very convenient. I am really happy I joined.
Positive experience: Usually not very busy in the evenings. Unfortunately, a bit lacking in variety when it comes to the equipment. The gym itself is generally clean, with most people actively making an effort to wipe down the equipment.
Fantastic experience: I’ve been going to this gym since it came and never had any problems at all. When there was a defect with any equipment the staff are told about are fixed as quickly as possible. Cannot fault it at all! Always space to do what you need and all the staff and members are friendly and social. You also have a vast array of classes but is limited on what can be done due to the size. I cannot recommend this gym enough
Hi Thomas, Thanks for the 5 star review, we have a great management team at Didcot who are always super efficient! Snap Fitness Didcot
Fantastic experience: Change of heart...I was really low about the chance of things at snap...but I have come back...I really still love snap in fact...it like a new fresh of air and I really like it now...
Thank you for the 5 star review!
Fantastic experience: Best gym in Didcot. I wasn't sure what to expect based on some of the older comments, which now seem unwarranted. The staff are approachable and knowledgeable, the members are friendly and respectful, equipment is clean and in working order, and the gym is cleaned daily. Overall, it's been a solid gym. 4+ months and counting.
Hi Dave, Thank you for the 5-star review! We're so pleased to hear that you're enjoying our gym! Kind regards Snap Fitness Didcot
Fantastic experience: My partner and I have been going to this gym for a few months now and we love it! It's nice seeing familiar faces whenever we go in, and the staff are also friendly and always say hello. In particular, the manager (Thomas), always makes us feel welcome and makes time to answer any questions we have about the gym equipment or general fitness and nutrition. Would highly recommend!
Hi, Thank you so much for the 5-star review - we're so glad you and your partner are enjoying your fitness journey with us! Kind regards, Snap Fitness Didcot
Fantastic experience: Friendly staff and a good variety of training equipment
Hi, Thanks for the 5 star review! Kind regards, Snap Fitness Didcot
Fantastic experience: Fantastic gym, well equipped and great facilities.
Thank you for the great review Lewis, we are glad you are enjoying the gym!
Positive experience: Facilities are very clean, high end equipment and a good atmosphere. Free classes included with membership a nice touch to give a community vibe while mixing up your workouts
Fantastic experience: I been a member at SnapFitness Didcot for some time now and I must say, it's been a game-changer for me and my fitness journey. Here are my reasons why: Convenience: the gym is open 24/7, which is perfect for those with hectic schedules or late-night workout cravings. Whether you're an early bird or a night owl, you can always squeeze in a session. Variety of Equipment: From cardio machines to free weights and everything in between, SnapFitness Didcot offers a wide range of equipment to suit all fitness levels and goals. I never had to wait to use a machine, even during peak hours. Cleanliness: The gym is well-maintained and kept clean throughout the day. Staff members are diligent about wiping down equipment, and there are plenty of sanitizing stations available for members to use. Friendly Atmosphere: The staff is welcoming and knowledgeable, always willing to offer assistance or advice. Plus, the diverse clientele creates a motivating atmosphere where everyone feels comfortable working out. Membership Options: With flexible membership plans and reasonable rates, SnapFitness Didcot makes it easy to commit to your fitness journey without breaking the bank. Overall, I highly recommend SnapFitness Didcot to anyone looking for a convenient, well-equipped gym with a welcoming atmosphere. Whether you're a beginner or a seasoned gym-goer, you'll feel right at home here.
Hi Thembi, Thank you for taking the time to write such a great review! We're so glad you're enjoying your fitness journey with us! Kind regards, Snap Fitness Didcot
Fantastic experience: Great gym with great equipment and great management team. The gym is always very clean, it’s also 24h so it fits everyone’s schedule.
Hi Kamil, Thanks so much for the 5 star review! We're glad you're enjoying your time with us. Kind regards, Snap Fitness Didcot
Fantastic experience: Great gym, not too busy either so it’s easy to get on equipment. Everyone there is super friendly
Hi Vicki, Thanks for the 5-star review! We're so glad you're enjoying your fitness journey with us! Kind regards Snap Fitness Didcot
Fantastic experience: Great gym, great management, great atmosphere!
Hi Emily, Thanks for the 5 star review! Kind regards, Snap Fitness Didcot
Fantastic experience: Great experience here. Signed up recently and the team could not have been more helpful. They booked me into a session with a PT to help with my compound lift form straight away and always take an interest in how I'm getting on. Great equipment and doesn't get too busy.
Hi Sam, Thanks so much for the 5 star review! We're glad you're enjoying your time with us. Kind regards, Snap Fitness Didcot
Fantastic experience: great club, Thomas the manager is a credit to the gym who supports myself and other members!
Hi Scott, Thanks for the 5-star review! We're glad you're enjoying your fitness journey with us! Kind regards Snap Fitness
Fantastic experience: After having been disappointed by a big, busy local gym before, I moved on to Snap around 5/6 months ago. I must say, I love the intimacy of being in my own little space and thoughts when I train and Snap offers me just that. No overcrowding, no waiting for "your turn" etc. Just me and whatever equipment I chose for the day. And, as the gym is open 24/7, it really is like having ones own private gym cos you can just pitch up at 2am and train, if you wanted! Tom, Max and Ian have been amazing from the first moment I stepped into the venue. They have been supportive of my personal goals, they take an interest in my performance gains, cheer me on and are happy for me when I hit a PB and readily help me out when I need a "spotter" or need some technical advice. I see more and more regular faces whenever I go in and it is awesome to see everyone's progress and to have a quick chin-wag between sets. If you are looking for a space for some quality "me-time" and are ready to just WORK, this is the place for you. All you need to get fit is right there. The venue could be bigger, sure, and yes, there's always gonna be a machine or piece of equipment that could be added, but it is not preventing me from performing my workouts and getting some serious sweat on!
Hi Sabine, Thanks for the 5-star review! We're so glad you're enjoying your fitness journey with us! Kind regards Snap Fitness Didcot
Fantastic experience: Really good gym got all the equipment needed, staff are really welcoming and helpful.
Hi Ethan, Thanks for the 5-star review, we are glad you're enjoying your time at Didcot! Kind regards, Snap Fitness Didcot
Fantastic experience: Super friendly staff, personal touch on arrival and with regards to membership etc. Don’t feel like just a number as with many other gyms. Great equipment throughout, clean facilities and friendly atmosphere - would highly recommend!
Hi Aaron, Thanks for the review, it's much appreciated. We pride ourselves on being a little community here at Didcot! Kind regards Snap Fitness Didcot
Negative experience: They threatened to call debt collectors on me for an outstanding balance... They are trying to charge me for a month I haven't used. Despite me giving reasonable warning of canceling my membership. This is not a "rolling contract easy-cancel membership" as advertised. Be careful with these lot! (Plus the gym is so cramped it feels crowded when there's only 3 people in there...)
Hi David, thank you for your review in helping us to improve our services. As membership T&Cs state, all members are subject to a 30-day cancellation period. This is clearly detailed in the document signed at the point of joining. The 30-day notice is fixed & if this period runs over the 1st of the next month, membership fees will be required to be paid. We allow immediate termination under extraordinary circumstances such as health, sudden relocation, or injury. Our staff at Didcot are recognised for their approachability & helpfulness, providing members with the service they deserve. We wish you all the best, Snap Fitness Didcot
Negative experience: Nice venue, good equipment but terrible culture. Hygiene severely lacking. I caught two consecutive colds in 6 weeks. All developed within 24 hours of my last session there. Some customers wearing outdoor shoes and attending the gym with cold and flu symptoms. Customers hogging machines whilst on their phones. Making calls, face timing etc etc… Shame really as this spoils what could be a nice fitness club.
Hi Martin, We're sorry to hear that you had an unpleasant experience with us. We're always looking to improve and appreciate all feedback moving forward. We apologise for the cleanliness issue, we do clean the gym regularly, have cleaners to maintain cleanliness, and restock soap, toilet paper & products every staffed morning - if anything is running low, please let us know and we can restock it for you. We have noted this & will ensure we increase our cleaning standards moving forward. We will also discuss with our cleaners better attention to detail in our gym and toilet facilities. Kind regards, Snap Fitness Didcot
Negative experience: Do not sign anything with them, puregym will not try to rob you even after you stop using their services
Hi Andrew, If you would like to discuss this further please email [email protected]. Kind regards, Snap Fitness Didcot
Fantastic experience: Great place to workout
Hi Duncan, thank you for your review! We're glad to hear that you're enjoying it here at Snap and wish you a great continued fitness journey. Kind regards, Snap Fitness Didcot
Negative experience: New manager is strange, not kept the community spirit the old manager did. Trying to turn it into a powerlifting gym which is just not possible with the lack of equipment and lack of knowledge in trainers, really disappointment how down hill it’s gone since the old manager left.
Fantastic experience: I joined this gym about a month ago after being really nervous about getting back into it. I was blown away by how friendly and genuinely interested the man (Mark?) Was. I was made to feel instantly comfortable. I then recieved a phone call a week ago just to check up on how I was getting on... whether I wanted to book in my induction session (I was offered this when joining but I was too nervous), and asked how I was finding it. I have since referred 2 other people who are also really enjoying it..thankyou snap team x
Hi Jade, thank you for your review! We are so glad to hear that you are already enjoying it here. It would have been our Assistant Club Manager, Max! If there is ever anything you need, please don't hesitate to ask a member of staff in club or via email! We're always happy to help. Kind regards, Snap Fitness Didcot
Positive experience: Pop's in a couple days ago had a walk around was a little bit small the staff member was very friendly but was very focused on bodybuilding and weightlifting something my gf already said she was not interested in as we just wanted to get more healthy and lose some fat. changing room is right opposite the toilets horrible smell around there toilets didn't seem that clean so we've decided to go and join a different gym.. plus you have to pay for parking add that on top of the fee of the gym it's not really worth it
Hi David, thank you for taking time to leave us a review. We have cleaning staff who visit multiple times each week. We will discuss better detail to the highlighted areas. Our gym has free designated parking for 2 hours! Located out the front of the gym, all you need to do is pop your reg into the pay & display when you leave. Kind regards, Snap Fitness Didcot
Positive experience: I have to review this gym again. It used to be the number one gym within the area, however since I am not sure what happened, new staff? New management? No cleaning staff I don’t know- I must to say -the state of the gym is just horrendous! I joined the gym since 2019 and as much as I got used to this gym and never had issues with it I am looking to change this place. Gym don’t have changing rooms which is absolutely fine , you advice to get changed in the shower rooms - look at the floors in those rooms!where you can get changed when there are puddles of water? Toilets cleanliness is another level as well. Lights in disabled toilets are barely working…dumbell rack seems like haven’t been cleaned since last year…paper towels now not exists, but few fiber towels left next to the cleaning stations! How to clean the equipment with everyone touching the same fiber towels? how that’s preventing germs for every gym member use the same towels to clean their sweat off the equipment? Prices going up however gym saving money on things which meant to be for customers ( cleaning staff, cleaning equipments). It used to be cleaning lady there every other morning , it used to be spotless clean. People training with dirty safety shoes and work clothes even thought snap rules on the wall clearly says otherwise which no-one follows anymore! Dear snap fitness Didcot Sort yourself out please !
Hi Victoria, we appreciate you taking the time to leave us a review in helping us to improve moving forward. We have recently had a brand new team of staff bought into this club after our previous team had left to pursue new paths. We are confident that our new team are doing a fantastic job in building on the community that is here at Snap Fitness Didcot. Our cleaning staff attend twice a week and our in club team assist with cleaning duties in between. We appreciate that we do not have allocated changing spaces and we regularly check the facilities to ensure they are clean & dry for use. We will get the light in the toilet changed & will give our dumbbell rack a clean and ensure it is up to standards. We are currently awaiting paper towels to restock, we apologise as we are usually on top of this. We implemented the fiber cloths as an alternative whilst we await a restock, these are washed and changed regularly. We do ask that members do not wear dirty footwear in the club & that appropriate clothing is worn whilst training. This is something we regulate where possible, as a 24 hour facility we do not always have staff present in club. Thank you for highlighting these points, we will work to rectify all issues. Our members are our priority and we do wish you a pleasant journey with us. Kind regards, Snap Fitness Didcot
Positive experience: Recently joined good gym, really needs a calf press though,I appreciate it's not a bodybuilding gym but all the best gyms have atleast one calf machine
Hi Craig, we're glad to hear that you're enjoying it here! Thank you for your feedback, we can certainly take this into account as we look into future improvements & development. Thank you for taking the time to leave a review, we appreciate it! Kind regards, Snap Fitness Didcot.
Negative experience: not been the same since ciaran has left, prices have gone up but no new equipment, no spin either which the club will benefit from, and to top it off, the new manager isn't even a member of staff that was already here! community has gone, its now just a gym, equipment needs updating, I feel sorry for the new manager having to come in and live up to what the old team had built. so sad to see, off to pure gym I go unfortunately
Hi David, we're sorry to hear that you hadn't enjoyed your experience. We know how much Ciaran was valued here, we wish him well on his next venture & he will be dearly missed. Unfortunately, both our Assistant Manager and Personal Trainer left in that same month so we could not recruit internally. While there has been a complete change on the staff front, we do believe our new team can continue the Snap Fitness Didcot legacy and build their own great relationships with our members. We know it is tough shoes to fill, but we believe Thomas and our new PTs can do it! Following the increase costs in running the club, we had to make some changes including a small price increase. This decision was not made lightly and we have been working hard to make changes wherever we can to reduce our costs and energy consumption to keep the increase as low as possible. This change allows us to continue to provide our members with the 24/7 access, member experience & journey they deserve. We know our new team are working hard to hit the ground running and to maintain the community that has been built here. We wish you all the best and thank you for your feedback in helping us improve as we move forward. Kind regards, Snap Fitness Didcot.
Negative experience: The gym its self is amazing but the customer service is atrocious you can't call the gym most days they just simply don't pick up. The only way to cancel a membership is to go in or call them there isn't any other alternative to it. The price is meh you pay £39.99 for the non contract option.
Fantastic experience: Great range of equipment. Very clean and neat and tidy, Can’t ask for more from a gym.
Fantastic experience: Best gym around. There is a wide array of equipment and machines available to be used, its well maintained and clean. The bathrooms and showers are extremely clean, the lighting is very good and makes getting good gym pics a breeze. The staff are very chilled and friendly. It's cheaper than other gyms in the area and after going to both, I'd say Snap has the better facilities compared to price. The other gym users are friendly and don't judge or anything.
Fantastic experience: I would recommend a trial at Snap Fitness ! I started training there in December and am on my second program "Stronger" ️♀️ I'm really enjoying my sessions as well as the Zumba class on Monday night's. Great equipment, gym is clean and tidy, great selection of classes, and I have met some friendly people as well as the friendly Snap Fitness trainers who are always there to offer support and guidance on the equipment and training styles to aid your development.
Fantastic experience: Great gym and great staff. Friendly and super clean! Highly recommend!
Fantastic experience: Snap Fitness Didcot is a clean gym & with a great choice of equipment. The staff are really friendly & welcoming, they go the extra mile to make you feel part of a community. Emma has been an amazing PT helping me achieve my fitness goals! I would definitely recommend!
Fantastic experience: The best gym in didcot, never overly busy, and everyone’s friendly!
Fantastic experience: For someone who has always felt uncomfortable using the gym I was really surprised to see how welcoming the gym was. Staff always say hello and goodbye and often chat with gym goers. The other gym members are friendly and the gym socials have been a brilliant way to meet others. All of this combines to an excellent gym experience. Combine that with a great variety of equipment which is kept clean and tidy you can't go wrong.
Thank you for your review!
Fantastic experience: Lovely gym. Friendly staff and lots of natural light. The best gym in Didcot.
Thank you for your review!
Fantastic experience: It's a really good gym with lots of well maintained equipment. The gym is always clean and regularly sanitised. The staff are really friendly and eager to help when needed. There are regular social events, and everyone is welcome and encouraged to take part. I really recommend joining this gym as I absolutely love being a member of Snap fitness.
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Fantastic experience: Would recommend
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Fantastic experience: Great place to work out! Been a member of the gym since it opened in Didcot. Staff are always friendly, supportive and helpful. They genuinely seem to care about you as a person and your fitness goals. Plenty of different gym equipment to use and facilities are always clean. Highly recommend Snapfitness as a place to go and work out
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Fantastic experience: One of the original first 50 sign ups! Great club, kit and team. Missed the place during Covid!Welcoming to everyone and a part of the wider community which is great!!
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Fantastic experience: Signed up before it even opened. Tried to leave once but missed it too much great club, great team, everyone is so welcoming. Emma is an amazing PT. more than just a gym, great social aspect and I never feel uncomfortable walking in there. Worth every penny, even when I go AWOL for 3 months ✌
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Fantastic experience: Excellent gym - good equipment, always clean and well looked after, great staff
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Fantastic experience: Clean Friendly Great classes World class equipment
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Fantastic experience: Joined didcots snap fitness around 10 months ago, all the staff are very friendly, and helpful, the equipment is always clean and working, would highly recommend, if your looking at getting fitter for the new year
Thank you for your review and recommendation!
Fantastic experience: I used to hate going to the gym, being judged by others, doing something wrong, looking silly…until I went to Snap Fitness Didcot! I have never been more comfortable and excited about going to and using a gym before! All the staff members are extremely welcoming, supportive and approachable which definitely adds to the gym experience! I love getting involved with the classes and social events. I am looking forward to becoming more body confident in 2023 with the help and support of Snap Fitness Didcot! Thank you for being such an amazing gym and giving me the best experience I could ever ask for!❤️
Thank you for the review! We aim to make all our members very welcome and comfortable within the gym.
Fantastic experience: This is hands down the best gym ever. It’s friendly, always clean and has the loviest staff and PTs. I’m not a massive gym person but I’m converted. Great classes too and I’m always made to feel welcome. Did I mention it’s super clean ;) thanks guys!
Thank you for your review! Glad we have managed to convert you into a gym goer. We pride ourselves on having the cleanest gym!
Positive experience: Good gym, lots of equipment. Never too busy. Clean and well maintained. Staff friendly.
Thank you for your review! We pride ourselves on making our members happy with the facilities and the staff.
Negative experience: Led up the garden path by the team at Snap Fitness. It's all sunshine and roses when they're cold calling to get you signed up, with guarantees of super easy cancellation in the first two weeks if its not for you. After an underwhelming induction and realising the equipment up the road at the cheaper (and much larger) Puregym is actually better, I emailed to cancel as advised by the website. The manager Ciaran took more than two weeks to confirm the membership had been cancelled, after multiple phone calls and an in person visit to chase this. Despite confirming in person and by phone that its all gone through and I'd get a full refund being in the 'cooling off' period, I was not refunded and instead charged for another month when this came around. Just a blunt email from Ciaran when I flagged this, and still no refund for the original payments. Now no answer to the phone when following up on this - can only assume they're making life difficult in the hope I just give up on getting the original payments back. I'm sure the gym is great when you're keen to be a part of it - but I would not trust the staff here as far as I could throw them, so would not recommend it to anyone after my experience. There's plenty of gyms in Didcot, any one of them would be more deserving of your money and time.
Hi Rich, we're sorry to hear that you experienced some troubles with your cancellation. We are always looking for ways to improve and appreciate all feedback moving forward. Our cancellation policy has since been updated and digitalised to make it easier for everyone - you now only need to send us an email at [email protected] and this marks the beginning of your notice period! Our cancellation period is outlined in our T&Cs which are presented to you at the point of sign up. We hope that this policy change has helped in rectifying this issue. Kind regards, Snap Fitness Didcot.
Fantastic experience: I love Technogym. I wished I knew about this place two years ago when I moved to Abingdon. The staff is friendly.
Thank you for your review! Technogym is definitely one of the best on the market, we are happy to have it for our members use!
Fantastic experience: The most welcoming gym I’ve ever been too. Great gym and shower facilities with a range of classes to choose from as well as experienced personal trainers. Great socials and challenges to take part in and feels like a family!
Thank you for your review! We are happy you like the facilities and with what we offer to our members!
Fantastic experience: Didcot's Snap Fitness☺️ is an amazing place and a great social community. The staff are friendly, wonderful and welcoming. There run many fitness classes to choose from, and if anyone needs advice, everyone is happy to help. They organize many events for the community. The gym is a comfortable and clean place. I highly recommend this place☺️
Thank you for your review and recommendation! We pride ourselves on keeping the members happy, the club clean and get all members involved in the gym socials!
Fantastic experience: Staff is very friendly and welcoming, the gym is always clean with a big choice of equipment :))))
Thank you for your review! We are glad you love the gym!
Fantastic experience: Amazing gym with lots of equipment to offer and always super clean. Staff are really friendly, knowledgable and always happy to help. Great atmosphere and always feel very comfortable entering the gym. Great for the social side of things as well with the gym socials, lovely way to meet new members in a relaxed environment. Would highly recommended, this gym definitely goes above and beyond for their members.
Thank you for your review! Glad you are happy all round with the club. The gym socials are good to meet other members of the gym.
Fantastic experience: A fantastic all-round gym. Staff are always friendly, super helpful and very knowledgeable. Equipment is very well maintained, sanitised, and a great variation of machines. Facilities are always clean and available. It's great value for money with the membership allowing access to all Snap gyms. Easy and straightforward to sign up with lots of guidance from the staff along the way. A very sociable and easygoing gym that make the experience of going so much easier and make me want to return time and time again.
Thank you for your review! We pride ourselves on a clean and friendly environment. Can use any Snap Fitness in the country with your membership is a great plus for our members!
Negative experience: Не советую , плохо обращаются с людьми , обманывают , говорят одно а получается совсем другое , это низко с вашей стороны
Negative experience: The gym administration is brazenly lying about payment. If you want problems, come here. They don't follow their words and rules. Every month they try to withdraw money from the card, although I closed my account a long time ago.
We're sorry to hear that you experienced trouble with your cancellation. We take all feedback seriously and always look to improve to provide our members with the service they deserve. Our cancellation process has since been made easier than ever, all you need to do is send us an email to [email protected] and this will mark the beginning of our 30 day cancellation notice period which is outlined in our T&Cs. We hope that the changes made have helped to rectify the highlighted issues. Kind regards, Snap Fitness Didcot.
Negative experience: Terrible service, scammed for money, and blackmailed!!!! Not recommend!!!! will never come back here
Negative experience: Im from Ukraine, i moved to UK becouse of war, and i try to go to this gym to get positive emotions, but i got deception from administrator in this gym. They say they dont have avtomatic payments, dont have contract and they lied only for reason me to buy a subskription. And now they try to take money from my card every day from different accounts and send threatening letter about i need to pay for subscription, although i said i wont to close this subscription becouse i cant go to this gym anymore.
We're sorry to hear that you're unsatisfied with your Snap experience. We take all feedback seriously and always aim to give our members the service they deserve. We charge our membership fees on a monthly Direct Debit from your selected card - with our pre-paid option being an exception. Our memberships are not bound by contract however, we do require all members sign our T&Cs and Club Waiver before beginning a membership with us to fulfill our safety and legal requirements. Our cancellation process is easier than ever, all you need to do is send us an email to [email protected] and this will mark the beginning of our 30 day cancellation notice period which is outlined in our T&Cs. If you have committed to a 12 month fixed term, we do offer early cancellation or immediate termination for extraordinary circumstances such as relocation or illness/injury. Prior to cancellation, we do require that all arrears are paid and any outstanding fees are settled. We thank you for your feedback in helping us to improve moving forward. We hope you're doing well & continuing your fitness journey. Kind regards, Snap Fitness Didcot.
Negative experience: they are deceive their customers, worst gym ever
Negative experience: deceivers works here!
Fantastic experience: Fantastic gym, clean and with very supportive, encouraging staff
Fantastic experience: Great place. Just make entry available based on unique PIN or QR code.
Negative experience: Unfriendly, unprofessional, never there to help unless you pay and goods missing from lockers.
Negative experience: Worst customer experience I have ever encountered. Not helpful at all when it comes to cancellation, manager is rude and unprofessional and will not share head offices details! Avoid.
Fantastic experience: amazing staff and great community! so welcoming, they hold alot of events for the community and provide a comfortable, clean and amazingly kept gym! had to leave due to external circumstances but rejoining is definitely top of my to do list when things line up again
Fantastic experience: Great people and staff
Fantastic experience: Friendly gym, friendly community.
Fantastic experience: Great job Snap Didcot! Keep on encouraging us to do more sports and keep fit
Negative experience: Snap fitness didcot is a joke I wouldn’t recommend them at all , the manager CIARAN VINTEN is a liar and has the worst customer service ever. We opened a contract at didcot about a week ago and opted in for a month to month when the contracts came through it was 6 months and 12 months when I called to get it rectified they promised to get back to me and never did even until today . We paid upfront and a fee to use the gym for the remainder of the month and we have not been able to use it at all. This is falsification of documents and theft as what was discussed and what has been put into the contract is completely different. I will be taking this further as taking our money and not allowing us to use the facility is theft in my eyes. I definitely would not recommend this gym to anyone
Hi Seamus, we're sorry to hear that you were unsatisfied with your Snap experience. We take all feedback seriously and always aim to give our members the service they deserve. We do apologise for the inconvenience you experienced. We pride ourselves in rectifying all issues brought to our attention. We have recently gained a brand new staff team here at Snap Fitness Didcot! Our cancellation process has also been made easier than ever, all you need to do is send us an email to [email protected] and this will mark the beginning of our 30 day cancellation notice period which is outlined in our T&Cs. We thank you for your feedback in helping us to improve moving forward. We hope you're doing well & continuing your fitness journey and hope that one day you my revisit us. Kind regards, Snap Fitness Didcot.
Fantastic experience: Just joined, very friendly staff and open 24/7.
Fantastic experience: Best gym in the area, great facilities and very friendly staff who are always open to conversation and always on hand to offer any advice. Highly recommended
Fantastic experience: Great place, friendly staff, all super helpful, and don’t look down there nose at you, I’m not the most athletic, but they helped went out of there way to help me & my wife, it’s super clean everyone wipes sadism the equipment afterwards felt safe even when covid was around, I highly recommend the snap fitness
Fantastic experience: Fantastic gym, really friendly and welcoming to all. The staff are kind, supportive and inclusive. A great range of equipment and classes. Highly recommended.
Positive experience: Its ok, doesnt have a wide variety of chest machines, think its lacking 3,4 machines so more of a fitness gym than bodybuilding
Fantastic experience: Veľká, dobre zariadená telocvičňa. Možnosť zúčastniť sa na triedach s inštruktorom. Priateľský personál
Negative experience: avoid this club, do not give your bank details, they steal money from the card, I stopped the membership in the club, but they still took the money for 5 months, although I called them, they promised to figure it out, but continued to withdraw. I gave them a scandal, I came personally to the club, although they did not return the money, I asked to delete my bank data, they said that they deleted it, but ... after a couple of days they again removed 43 pounds. I came to them again, they said that I would get the money back in 4-5 days , but a month has passed, and today I was they said write to the main office. The conclusion is not a club, but a bunch of swindlers.
We're sorry to hear that you experienced trouble with your cancellation. Our cancellation process has since been made easier than ever, all you need to do is send us an email to [email protected] which marks the beginning of your 30 day cancellation notice period. We hope that the changes made have helped to rectify the highlighted issues. We hope you may revisit us again in the future. Kind regards, Snap Fitness Didcot.
Fantastic experience: Best gym in Didcot, best team going
Fantastic experience: My gym where I go work out.
Fantastic experience: Snap Fitness in Didcot is a friendly gym, with knowledgeable and helpful staff who are always willing to help out if you need it. The gym is always clean and has a great range of equipment to use. There is a really wide range of classes available too suitable for all fitness levels. Would definitely recommend this gym!
Fantastic experience: Been a member of Snap Fitness from day one when it opened its doors about 2 1/2 years ago.The club is kept very clean even before COVID-19,now with members doing their bit as well after using the equipment of which is top of the range quality.Very friendly atmosphere with members & Staff who are more than happy to help with personal programs if needed.Recommend Snap Fitness to anyone thinking of joining a local gym as they always have special offer’s for new members.......
Fantastic experience: Lots of space, very clean, with very helpful and kind staff. Members are respectful, and they respect all the rules in place. A very good environment to go in and better yourself.
Negative experience: AVOID AT ALL COSTS. Been charged an extra £60 when told it was only £39.99. Money has been taken from my account without my consent and have been basically told I am lying about filling in a cancellation form. Staff are rude and are more focused on looking in the mirror, do not use this gym unless you want to be robbed! Staff have lost my paperwork and now I am paying for their mistake. Unorgonised, unhelpful, rude and will take money from your account without telling you. Terrible experience, shut the place down.
We're sorry to hear that you experienced trouble with your cancellation. Our cancellation process has since been made easier than ever and digitalised, all you need to do is send us an email to [email protected] which marks the beginning of your 30 day cancellation notice period. We hope that the changes made have helped to rectify the highlighted issues. We hope you may revisit us again in the future. Kind regards, Snap Fitness Didcot.
Negative experience: Terrible experience. Ciaran flat out lies, said he wouldn’t charge my card during our phone conversation and next moment my card is charged. When I brought this up to him to get a refund (as I was falsely charged) he said “As mentioned before, we are not required to give you a refund.” Don’t lie and go behind peoples backs, not cool.
Negative experience: Hi, Please be aware. I have canceled my membership in December 2020. After 5 months my payment still are taken, I did write to them to explain that and I was told there is 30 days cancellation policy and because Gyms reopened in April my last payment was taken in April, fair enough. However now is May and my payment are still going. I write to Snap fitness 5 days ago but no reply. BE AWARE!
We're sorry to hear that you experienced trouble with your cancellation. We take all feedback seriously and always look to improve to provide our members with the service they deserve. Our cancellation process has since been made easier than ever, all you need to do is send us an email to [email protected] and this will mark the beginning of our 30 day cancellation notice period which is outlined in our T&Cs. We do offer immediate termination under extraordinary circumstances such as relocation or illness/injury. We do hope that the changes made have helped in rectifying this issue. Kind regards, Snap Fitness Didcot.
Fantastic experience: Amazing gym. Has all the equipment you need. Awesome challenges and competitions. The staff are full of energy and always friendly!
Fantastic experience: I’ve been to a lot of different gyms over the years and never stuck it out. But I have at Snap in Didcot! The staff and PTs are friendly and encourage you to push yourself. It’s a really lovely environment to be in and I’ve not once felt self conscious. The members are also a delight. 10/10 would, and do, recommend.
Fantastic experience: Great facility, open 24/7. Excellent value with annual price
Hi James, thank you for your review! We're glad to hear that you're enjoying it here & wish you an amazing fitness journey. Kind regards, Snap Fitness Didcot
Negative experience: To much exercise for me
Fantastic experience: Spacious, cool and exceptional clean gym, boasting top quality equipment accompanied with clear instructions on how to use safety and correctly, making it suitable for a range of members, from beginners to the professionals. The staff are all super friendly and quick to help you, should you need anything at all. Highly recommend this gym!
Fantastic experience: Great gym and a great team!! Definitely one of the best I’ve been too! Lots of classes to get involved with for everyone!
Negative experience: This has left a very sour taste in the mouth. I was a member for just over a year and used the gym regularly. I can't complain about the equipment as it was mostly available and clean when I wanted to use it. The issues began when the global pandemic started. The gym shut down sometime in March / April 2020 and due to strained finances I decided that I wouldn't be continuing my membership. I accordingly went onto the Snap website to check their T&C for cancellation. They state that you need to complete a form at your local club to cancel. Due to the gym being closed I hand delivered and emailed a signed letter, providing my membership number, name and address, and stating that this was my notice for cancellation. The T&C say that you need to pay for the month you give notice and the next full month. I was happy to do that. However, in August 2020 when the club opened I received threatening emails from their credit team asking for my membership fee. I emailed them the letter giving notice but they effectively told me it was not valid because I didn't fill out the form at the club (even though that was impossible due to it being closed). Snap didn't update their T&C on the website to take the pandemic into account but still expect people to perform the impossible. I have been forced to pay the membership and a late payment fee! I was especially concerned by the aggressive and completely unprofessional demeanor of Ciaran. He seems more interested in his bottom line and having the last word rather than doing what is right. Consequently I will not be rejoining the club again (as i was planning to do once the pandemic resolves) and I have also informed my 5 family members who have memberships with the club to cancel and join a more family friendly and accepting club.
We're sorry to hear that you experienced trouble with your cancellation. During the Coronavirus pandemic, we had restricted access to our facility and therefore some admin issues. We do apologise for these issues during those difficult times and are glad to be back and fully operational. *All memberships were frozen for the duration of all national lockdown periods* Our cancellation process has since been made easier than ever, all you need to do is send us an email to [email protected] - there is no need to attend the club to cancel any more! We now also have a brand new team of staff here who are keen to make a positive impact on the club. We hope that the changes made have helped to rectify the highlighted issues and will help us avoid issues of this nature in future. We hope you may revisit us again in the future. Kind regards, Snap Fitness Didcot.
Fantastic experience: Best Gym in Area! Team are insane!
Fantastic experience: Very good for all your training needs
Fantastic experience: Snap Fitness Didcot is a friendly, modern gym. It's open 24 hours which is ideal for me as a shift worker and they have been great at taking the C-19 pandemic seriously, with hand sanitiser, cleaner and paper towels always nearby. They also paused fees whenever access to the gym was prevented by lockdown, so I never felt out of pocket due to the pandemic. I can safely say that even before this year Snap has played a huge part in been keeping me sane and getting abs in time for my 30th birthday was the silver lining I needed. I've not taken any classes (yet) or had any PT sessions, but the trainers I see there seem knowledgeable and friendly so I'd not hesitate to book them if I needed help, or wanted to do something other than PPL forever! I can't see myself leaving unless I move away.
Fantastic experience: Fantastic facilities, great location, all round great gym with amazing staff who work hard and care for their members.
Fantastic experience: Great facility! Top of the range equipment along with friendly staff members. Not just a gym, there is also awesome social events and competitions going on. Like an extended family! Classes are always varied and interesting!
Negative experience: Good clean and lovely staff but sadly too expensive.
Fantastic experience: Hands down the best gym in the area, fantastic, clean facilities. Great staff and the members are all really friendly!
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