Village Gym Manchester Hyde

Negative experience: Gym facilities are tired and needs an upgrade. Also don't fill out any feedback request that you may receive from the membership team. Seriously dont!! It's a trap!!! I did once provide honest feedback and the membership team retaliated, they've suspended my gym membership for no reason whatsoever and when I questioned it they started calling me and harassing me every other day to say " we just want to speak to you about your feedback "!!! They said. I took my business elsewhere now and cancelled my membership. NEVER AGAIN! What a joke this gym is.

Fantastic experience: I’ve been staying at the village hotel for few days , I tried the gym I had a really good experience starting with the lovely dawn at the reception she was so professional and helpful thank you for everything and the rest of the staff too. Also I want to thanks Rob the instructor for his good energy and fun classes , I also tried the Pilates ,yoga & body workout class all the instructors was all fantastic , i felt so relaxed with the sauna & the steam I will definitely come back thanks again Sophia

Fantastic experience: Dawn is absolutely the heart of this gym, so friendly and helpful, along with the lovely swimming pool and heavy weights room, we really enjoyed making full use of the facilities. Superb!

Fantastic experience: Brilliant place to work out and have a meal and swim sauna jacuzzi etc

Fantastic experience: Great gym, steam and sauna !

Fantastic experience: Great gym with a nice spa and swimming area

Negative experience: Spent £85 a month here for the last 4 years not to mention £10 a day in the Starbucks and we constantly buy vouchers to give away on my competition business to support local businesses all the staff know me and I’m always friendly came to the gym with my 17 year old son tonight who forgot his towel and I asked could I borrow one only to be rudely told no it’s £2 then was stopped saying his membership would not allow him past 6pm I explained I’d travelled from Knutsford it’s pathetic will never spend another penny in that establishment and I hope all my friends and followers leave also. A little friendly customer service goes a long way I know only too well having my own business these just want your money and that’s it. I turned a blind eye when they was filling the spring water Evian containers full of tap water that’s how they treat there customers.

Fantastic experience: Friendly staff, decent gym, clean pool / spa area.

Fantastic experience: The gym is grate, the staff are so friendly always so helpful makes a huge difference. I’m glad i changed gyms i travel a further but it’s so worth it to the one I used to go to.

Negative experience: Anything that gets damaged in the pool takes a long time to repair, and I'm not happy about this issue at all.

Negative experience: No Aircon in this heat is hilarious. Joke of a gym. I haven't been to the gym for the past 2 weeks due to the gym being extremely unhabitable. I am cancelling my membership

Negative experience: The Gym has fallen down hill massively, They moved the weights room to the squash courts with no air circulation and no air con. Its always hot and muggy and cant train in that room no more, only 1 water machine in the whole gym area as they removed the drinks fountain. The tiles have been in the pool area for about 60 years and looks dated and you can see water stains down the walls from the rain water down pipes that must have leaked over time. And on top of all that they continue to increase the price of the membership which is absolutely shocking.

Fantastic experience: I tried out Rachel’s & Jacks Burn class recently and wow what a workout I workout each week but they really put me through my paces with that class, really push you in a great way and supportive throughout. Rachel also teaches 121 swimming classes with my daughter & I have noticed huge improvements with my daughter in the water. She absolutely loves going. They really do need to be recognised for their hard work.

Fantastic experience: Love coming to this gym, it’s always clean and well maintained. Rachel is an asset to the place, excellent classes and always polite and friendly.

Fantastic experience: Lovely and clean Rachel's burn classes are as they say she's so lovely and helpful and a fab swim teacher great with kids 100% recommend

Fantastic experience: Great leisure club .Love the classes and the gym. Rachel's Aqua is really good

Fantastic experience: Staff friendly. Great facilities. Excellent swimming instructors. Love the spa!

Positive experience: Visited the Gym on a guest pass recently and Wow! I really enioyed it . Dawn on the reception was friendly and polite.Rachel showed me around the gym and gave fantastic advice about the equipement and classes. Also the lifeguard Oscar ? was friendly too.

Fantastic experience: Great gym to visit, friendly staff especially Dawn on reception. She is ur first point of interaction and definitely creates a positive vibe. Very welcoming, smiley and overall a lovely person. 10/10!

Fantastic experience: Review for Village Hotel Hyde I recently had the pleasure of staying at the Village Hotel Hyde, and I must say that my experience was outstanding. From the moment I walked in, I was greeted with warmth and professionalism. Leisure Receptionist Dawn deserves special recognition for her exceptional customer service. Her friendly demeanor, attention to detail, and willingness to go above and beyond truly made my stay memorable. Whether it was providing local recommendations or ensuring my comfort during check-in, Dawn exceeded my expectations. The facilities at the hotel were also top-notch. The rooms were clean, comfortable, and well-appointed. The fitness center and spa added to the overall relaxation experience. In summary, if you’re looking for a welcoming and comfortable stay in Hyde, I highly recommend the Village Hotel. And be sure to say hello to Dawn at the reception—you won’t be disappointed!

Fantastic experience: Great facilities. Nice atmosphere. Friendly and helpful staff. Dawn on reception is a worthy mention, she is always very welcoming and makes every visit enjoyable.

Fantastic experience: Great facilities and class choices.

Fantastic experience: Great place to work out and relax in the leisure facilities. The Staff are always welcoming , especially Dawn at reception. She always has a smile on her face

Fantastic experience: Very friendly gym the workers and people are nice.I do Personal Training with Rachel and she is very good and structured , she has really helped me become fit. Would highly recommend

Fantastic experience: I had the pleasure today of meeting a staff member called Joshua Jackson He is a credit to the business

Fantastic experience: Great place for all ages me and my partner have been coming a year now. The equipment is really well maintained,the staff are great I also bring my children swimming as you can have this as an add on to your gym pass! They think it’s Fantastic

Fantastic experience: I love coming to Hyde gym. It is extremely friendly and welcoming and if you have any issues or worries, they are dealt with immediately by Callum the gym Manager! There are lots of different classes by awesome instructors who are always on hand to help you out if you are struggling with anything! Whatever age you are (I'm 70 years old), there are classes that will help everyone with strength, stamina, flexibility and general fitness! No one judges you and everybody is made to feel comfortable and worthwhile, even when they might feel a little vulnerable at first! All in all it is amazing place to visit! I'm more than happy to be a member! Definitely worth the money! Thank you to all the staff, including reception and cleaning staff Chris Lomas

Positive experience: Great gym with great staff, but the back room with the weights is like working out in a sauna - I would think Air Conditioning would be a priority in a gym, it's way too hot to workout in. I won't be back in there until they fix this, IF they fix it.

Negative experience: I been the village gym for a month now I seen some people they enter the pool with slipper they swimming with slippers and they go to toilet and shower and one day the pool is dirty they put a lot of Chlorine my eyes always itchy And today someone used oil in the steam room was very nice smell minty and after some of the staff came to turn off the steam I don’t know why, I will cancel my membership soon never go back to this dam place

Fantastic experience: Brilliant gym, would recommend to anyone. Melana is brilliant

Fantastic experience: Fab gym and fab staff! Everyone’s really friendly and helpful. Especially Melana :)

Fantastic experience: 100% recommend the village gym in hyde ! instructors, reception staff, pool staff, customers and management are all so lovely. We like a family we all look after each other and spend our time gaining a healthier lifestyle with great motivation and encouragement always. l I have been a member since September 2023 currently on my weight loss journey I have lost a total of 3 stone 8 pounds I am so please with this. From the classes with great instructors not to mention the brilliant music in the classes ;) Join and you wont regret ! Sarah aka Paloma x

Fantastic experience: This is such a good gym, I really wouldn’t go anywhere else now. Callum is great and Dawn on reception always gives you the warmest welcome. Melana is just a big ball of inspirational positivity, she always goes above and beyond for you making the gym such a great place to be even if your a beginner she will make sure your comfortable using everything before she leaves your side. Iv never been to a gym where they actually make you feel so welcome and like family

Positive experience: Good staff around this leisure facility. Rachel Rob Luke Kim Dawn Danny Josh Reece Debbie and Callum all deserve a special mention for their hard work and pleasant professionalism. Health and safety in the pool essential and there is a strong commitment by all staff to ensure all swimmers follow arrows clockwise. A decent set of people generally use not only the pool but also the steam/sauna and jacuzzi. After a steam and sauna the warm jacuzzi is most welcome. Keep up the good work and maintain the standards as it's not cheap.

Positive experience: Gym well equipped, always clean, friendly staff ,spa facilities are good ,pool is good ,good changing facilities. Spa area in need of an upgrade. Best gym in tameside though.

Negative experience: This app has been off line for 6 days now unable to book classes then when you phone in all classes are full. Then you have the nerve to put the membership up No staff members or any staff from membership available to assist. I've been a member for many years if this Carrie's on I shall be cancelling my membership and going else where.

Fantastic experience: Staff are always very friendly, efficient and a pleasure to have around. Warm and welcoming gym atmosphere and people ☺️

Positive experience: Great place

Positive experience: Currently a gym member just put in my cancellation request I'm on a gold membership which is £45 a month. Last visit 2 treadmills down, aircon not on it felt warm and stuffy. High smell of chlorine in pool area, jacuzzi makes my eyes water. Needs some repair in that area and sauna always rammed. I preferred the old sauna it seemed bigger. Changing rooms spotless though and plenty of lockers. Food always good

Fantastic experience: Nice pool . Friendly atmosphere. Good steam room. Gym has all you need .

Fantastic experience: Love swimming here

Positive experience: I love the village, decent gym, cannot beat revovery after a session with a swim, sauna, steam and relaxing in Jacuzzi. Although having been coming here for many years, Feels like it needs some investment and to give it a spruce up in the Steam room and Jacuzzi especially. Needs to be done and the drains cleaned properly so doesn't smell.

Fantastic experience: Lovely food and atmosphere. Ordered bbq chicken wings forr myself and buffalo chicken tenders for my daughter. yummy. Little treat for our birthdays will definitely be returning as soon as possible xxx

Negative experience: We stayed in room 219 over 2 days this week overall was not the best experience. More expensive than it is worth and the carpet and bed has a serious case of bugs. I have experienced flea bites all up my legs and ankles. I did go to reception and explain this but nothing was offered to make the situation better for us so I wouldn’t rate the customer service very high. I did offer to show the receptionist the bites so they could see the bites was fresh and it was 8-ish AM so he knew the information I was giving was accurate. I wish we got an airbnb and I wouldn’t stay again.

Fantastic experience: Great

Fantastic experience: Good amenities, I really enjoyed my first visit.

Fantastic experience: Great hotel, Emma is a star

Fantastic experience: Good enough variety of equipment, especially for a "hotel gym" I'd only wish for a few more things, but then they do have a pool, sauna, jacuzzi and steam room. So I can't ask for everything. Free weights go up to 50kg and there's plenty of plates for bench, olympic bars. And there's a small but adequate functional section

Negative experience: Honestly one of the worst experiences in a hotel and restaurant I've ever had and this is including a 2 star restaurant in Africa. I've been to a few Villages across the country and generally prefer them to some other chains but this was by far the worst experience. The only positive thing was that the room was okay and clean and the drinks were made well. Other than that the restaurant experience was atrocious as not only wad the food look warm, it didn't taste great at all. The loaded fries and the sweet loaded fries were not good (don't get these)! Had the "Get Shredded" as well which was fine when eating it but we both threw it up when we got back to the room. To top it off the service was bad. It look at goos 10-12mins before anyone came to see us for orders, after food was delivered no one checked how it was or if there were any issues, there were dirty glasses on the table were sat on and none of the waiter(esses) that attended to us took them away from start to finish. It's like there are no KPI's being worked on at all. To rub salt in the wound, everything was mid to low high restaurant priced therefore you would expect a good experience. DISAPPOITMENT!! Guess take away will do tonight.

Fantastic experience: Great leisure facility,the machines in the gym are all modern and well maintained.The wet side is my favourite the sauna steam room and jacuzzi are really good and clean

Positive experience: Good gym with good facilities but the wet area could do with a refurb especially the showers. Feels a bit old and dirty, it's not dirty you always see the staff cleaning. Also could do with some more free weight machines and update the plates. Apart from that the facilities are good, staff are really friendly, never too busy, and tends to attract other friendly gym goers compared to the other village gyms

Fantastic experience: Loved everything about it. It's going to be my local gym.

Fantastic experience: Quality place met some top new friends

Fantastic experience: I use this facility daily, it has everything I need and always super clean. Especially, enjoy (nope, I love) the classes. No particular favourite but the early circuits have become part of my daily routine. As for the staff, bloody brilliant, shout out to those that teach the classes. The energy and enthusiasm in every class. High recommend the Village Hyde Gym.

Fantastic experience: Great, friendly, and well equipped. Great hotel bar with excellent bar meals and 20% off..

Fantastic experience: Very relaxing

Positive experience: When inquire felt somewhat expensive.. but it's a well maintained business

Fantastic experience: Been updated, absolutely great!

Positive experience: A regular member here, and have been for over 6 years .

Fantastic experience: Realy good gym friendly staff just all around

Negative experience: Poor customer service experience, Gym receptionist arrogant and hostile.She would be better suited to working in a concentration camp

Positive experience: Love this gym ! It has a great relaxing atmosphere and the staff and instructors are lovely.. I just wish there were more classes in the evenings & on weekends, especially yoga & pilates. I'd love to come more often but for people who work 9-5 Monday-Friday there aren't as many classes, and the ones that are on get booked up really quickly so its hard to get a space booked.

Negative experience: Old equipment stuffed I used in the mid 90s looks grimmey needs updating.

Fantastic experience: Great place to workout or relax. Staff are great especially Dawn who is the receptionist very welcoming, helpful and always smiling lovely lady. Thank you

Fantastic experience: great gym and lovely rooms

Negative experience: This veue provided us with the ends of sandwiches for our £20 AFTERNOON TEA. What we got I'd give my dog at home. Disgusting that your management think it's ok to serve this. Within the room was 36 paying guests at £20 a head. We didn't even equate to two slices of bread. WILL NEVER RECOMMEND YOUR AFTERNOON TEA.

Fantastic experience: More chilled out than Ashton one..fabulous staff from front of house and to the great trainers. They take time to get to know you and help achieve your goals. Jack set me up with a 6 day work out programme that's enjoyable and is working for me. Rob has got me into the classes, so much fun working out with other groups of people. Did 4 classes this week, got 4 booked for next week. Never thought I'd love the gym so much. Have even done water aerobics and legs bums and tums classes. The sauna and steam room are fabulous, so hot and roomy compared to some gyms. Members are really nice too. Friendly. No stead heads. An absolute pleasure to go every time. Am happy to be a member of the village people (lol) T.H Updated review after I changed gyms in sept to this branch fulltime. Ngl it's my home from home

Fantastic experience: Visited the gym at the village hyde today met by Dawn on Reception I must say she is so polite and always as a smile , so helpful with information about the village amazing customer service , thankyou Dawn and the village hotel.

Fantastic experience: I have been a member of the Village for some time using the pool to help with my mobility issues as a result of chemotherapy induced nerve damage. During lockdown, my mobility deteriorated and my confidence was greatly affected but I eventually built up the courage to ring the village and ask whether they had any facilities for disabilities. I was given so much support and understanding and last week I came back to the pool and was welcomed by all the staff. The carpark has disabled parking right outside the main entrance. I was able to use the lift down to the health club and was shown the disabled changing rooms which are fitted with handrails, seats and an emergency alarm. They also have showers and toilets. There are no steps to climb from the changing rooms to the pool and I was allowed to use my crutches whilst getting to the pool. Every member of staff have been so kind and it really has helped in making me feel included in a hobby I have always loved to do. Thank you all so much.

Positive experience: Pool staff are always very friendly, say hello and recognise you. It's often spotless when I go in the late evening and I regularly see Kim and the others scrubbing the place. The other members who regularly use the pool are normally friendly too. It can be a bit messier in the early evening when it's busy and the kids are in for lessons, i.e. toilets not flushed, but otherwise still pretty tidy. Would be really good if chilled music could be played in the pool. I'd also prefer it if you could get a swim only membership as it's rather expensive if you don't want to use the gym. Someone else mentioned 'sand' in the spa pool in a review it is a bit off putting and would be great if something could be done about it. On the whole it's really good there. :)

Positive experience: My friend and I joined the gym to use the pool. When we joined we were not made aware the pool was dedicated to kids swim time from 9-12 and 2-5pm Mon-Thu. The pool is virtually unusable for swimming laps during these hours but also the side of the pool most suitable for laps is used for kids lessons. We both think this is unfair to members like ourselves paying £48 a month but unable to use the facilities we want. Surely it would be fairer to keep one side of the pool free for adult swimming. The other issue we have is the showers are not cleaned regularly enough and always seem to full of hair. The costume spinner has been out of action since we joined with no one able to confirm when it will be fixed. All in all we are quite disappointed and do not feel we are getting value for money. Had we been informed the pool is used for kids the majority of the day we would have joined elsewhere.

Fantastic experience: Love going for swim here. Very friendly helpful staff

Fantastic experience: Great gym. Great environment and great with kids

Positive experience: I joined so I could take my kids swimming and could use facilities on my own. I've had a few issues with certain staff complaining that the kids can't do this and can't do that. Some need to be additional needs friendly. My baby has a life limiting condition and I use the pool for him as an extra form of physiotherapy but now had to stop bringing him as the pool is so cold that he turns blue after 20 minutes of being in the water. Advertises a heated pool but the water is always cold.

Fantastic experience: Brilliant Gym and Sauna we loved it then Starbucks to finish

Fantastic experience: Always uplifting atmosphere and great staff. Food and drinks too are fab.

Positive experience: Was a great little hotel, rooms are a little dated but it's an old hotel.. Very clean throughout the rooms and the hotel. Didn't eat here so can't comment on the food. Staff were always friendly and welcoming. Pool is amazing although better signing for changing rooms as I walked into the men's Spa clean and a good size

Fantastic experience: Passing by to say a BIG THANK YOU for all that post review which helps a lot to select a place to go!

Fantastic experience: Great workout today and a nice sauna,steam room and a chill in the jacuzzi.

Positive experience: The prices are very high for a provincial hotel but the food was OK and the staff are lovely.

Negative experience: I'd like to rate the gym higher, unfortunately many areas of the gym and 'wet area' are tired and in need of maintenance or renewing. The free weights in the gym are randomly stored on the racks ( some labels on the shelving would at least encourage members to return dumbbells to an organised position ! ). Bar bell weights are a mismatch of brands with many missing their nominated weight. Around the sauna and steam room, the ceiling tiles need replacing, rusting brackets hold the shower pipes to the wall. Shower heads need replacing as the water doesn't flow well from the rose. A few lighting sockets no longer work but have been left. The jacuzzi has had 'sand' on the floor each time I've looked in when the jets have stopped. These fixes would dramatically improve the appearance yet never seem to be done. On a positive note, the cardio machines are good, the staff are excellent, friendly and helpful.

Fantastic experience: Great gym an Great staff!

Fantastic experience: Aqua classes with Rob and Rachel Brilliant they are very Profesional at all times. Definately recommended.

Positive experience: The actual swimming facilities are not the best but the sauna and steam room and spa pool are great. Shame about other customers who ruined my experience

Fantastic experience: We had our first tour of the gym and swimming pool today and all the staff are extremely nice and the gym is fully air coned clean tidy and a really nice place to be we are now signing up on friday cant wait i highly reccomend this gym definitley without a doubt i rate it 5 star thank you to all the staff

Negative experience: They don't serve fruit shoots unless ordering a kids meal, and they don't take cash.... not surprising it was empty!

Fantastic experience: Great gym & classes enjoyed 4 many years with my daughter.

Fantastic experience: I had a great Aquaerobic class on Thursday. Rob was fantastic and great fun. I always enjoy the spin classes that he teaches and I have now found another class to go to

Fantastic experience: It's a good gym with pool nice staff

Positive experience: Love the village and its food, but our vouchers wouldn't scan (covid loyalty vouchers) no solution just sorry which was a shame

Fantastic experience: Good staff team. Stay professional but always happy to help.

Fantastic experience: Fantastic facilities and quite empty. Never had to wait to use any equipment at the gym and the pool doesn't get too crowded either.

Fantastic experience: Always good friendly people and staff. Clean and following covid guidelines

Positive experience: I go there as a guest of my wife who is a member of the Village Gym. She prefers Hyde to Ashton-under-Lyne where she is a registered member. It has a well equipped gym with machines and free weights as befits the standard. Videos and TV, Internet fitted treadmill/crosstrainers, cycle/rowing machines. Large swimming pool, jacuzzi, sauna, steam room, presently subject to a booking system because of Covid-19. After your work out you might want a bite to eat in the restaurant we visited, and there great burgers, pizza and bar type food are available there, again restricted to outside eating only

Negative experience: The gym is fine but trying to speak to anyone or get a reply via email is impossible. Do not join this gym or enter into any kind of contract with them.

Fantastic experience: Loved it. Very clean. Very covid 19 aware

Fantastic experience: Love this place. Clean, warm, friendly, never crowded, grandkids love going here, modern facilities, plenty of parking, relaxed and chilled atmosphere, excellent prices, and it's such a joy to know that you can go at any time, any day!!!!!!!

Fantastic experience: Is there any chance to make family changing rooms warmer? Currently fans blowing freezing air and no heaters there. Otherwise brilliant place.

Positive experience: Having been a member on and off for years, I rejoined soon after retiring 7 years ago. I only use the pool and studios for classes, so cannot comment on gym facilities. The staff are really nice and friendly. Rachel does a really good Aqua Aerobics workout. She works very hard to make sure you get the best out of your workout. Rob also runs great Aqua classes. He plays great music and makes your workout a lot of fun. The measures put in for covid 19 safety make me feel safe while I'm there, from checking temperature on arrival, plenty of hand sanitizing units and ensuring social distancing. The studios are sanitised after every class and changing rooms regularly sanitised. When I joined there were 2 Iyengar yoga classes in the daytime, which first attracted me to rejoin. However, one stopped a couple of years ago and, since reopening after lockdown, the Tuesday class has not restarted, with no explanation why. I am very disappointed about this, hence only 4 stars instead of 5.

Fantastic experience: I joined up yesterday over the phone and went in today for my first swim. The staff are super friendly and helpful and the facilities are spotless. Excellent value at £48 a month for full access. Recommended