Sugden Sports Centre

Positive experience: Host to Manchester model railway show.

Negative experience: They wanted 20 days warning to cancel a membership. Also a rubbish gym, closes at 10:30 and nowhere near enough equipment. Go to gymgroup down the road, cheaper and 10 times better.

Fantastic experience: I attended the Northern Vegan Festival at the Sugden Sports Centre. It’s a great location for access to events, due to being in central Manchester, near to the trains and tram network. Spacious, good facilities and even though it is a large open indoor space for events, it was not cold, as other indoor event space can be.

Negative experience: Very frustrating that you can no longer book badminton. Even when looking in the morning as soon as they're usually released it says '0 spaces available'. This is no longer a sports facility for the general public.

Fantastic experience: Great facilities & very helpful and friendly staff (Melvin, Matt, Xana, Teagan, Tom etc) Love the vibe at Sugden ❤️

Negative experience: Cancelled our booking for the badminton courts because of a "change in schedule" whatever that means. Didn't offer a means of rebooking but the most annoying part is they refunded me in credits! I don't want to book again after this so I'd rather have my money back! Or at least give me the decency if having the option. What an awful service

Negative experience: Don't try booking anything here. It's incredibly difficult to find a slot to start with. Then, when you manage to find a slot, you're not guaranteed it will be honoured even when the confirmation email comes through. And what's worse is you don't get reimbursed, you get Credit on your Better account. So you don't even get your money back when they cancel. I booked a badminton session, it got confirmed, then cancelled due to a "change in scheduling", and now I'm £11.50 poorer with no free slots to book a new session.

Negative experience: The gym has recently been renovated, it is very busy especially when students return from university. The studio has not been renovated, the equipment is old and with clear signs of wear & tear, especially the yoga blocks, straps and matts. The heating during classes in this area is inconsistent and sometimes quite cold when classes are held. The toilets in general are dirty, the cleanliness is not good, it is true that it is a busy place but the standards are very low. This needs to be improved. The staff are nice but there is no attitude of going the extra mile for the customer.When I experience doubts a few times they wasn't able to give me help or point me in the right direction. I go because I get a discount from my job, but if I had to pay the full membership it definitely doesn't worth value for money. Positive thing:Quite a few teachers from the classes are quite good(specially yoga)

Positive experience: The centre is in a pretty good location but there is a parking issue. 1 hr parking only or you have to park your car in nearby garden areas and walk

Positive experience: Great facility giving it 4 stars just because of the name. Sugnen nuts lmao

Fantastic experience: I’ve only ever used the squash courts and they have always been clean and reasonably priced

Positive experience: Clean and great maintenance Unclear direction indicator to Hall A. Did not need to use toilets and changing rooms during the visits, hence, not sure how those facilities look like.

Fantastic experience: I went to this gym for the first time as I received a free day pass and I was so impressed by the service! Sam gave me a free padlock for the lockers and they weren’t unlocking so he helped me solve this issue… twice! I also love how many equipment and facilities were available. The temperature of the gym was kept cold, making it comfortable for a sweaty workout. The changing rooms and toilets were clean as well. Because of the great experience I’ve had and the student discount, I’ll be getting a membership at this gym.

Fantastic experience: Great facilities for different sports. I personally use it for playing squash and the price per session is decent.

Fantastic experience: Come every week for badminton, love it here

Fantastic experience: Legoey

Positive experience: Went to a pop up market that our niece @emylieomalley #retrogarms was selling at, great venue, lots of students, she sells vintage clothing,it was very busy,but what a great idea to utilise the sports centre in this way.

Fantastic experience: Fabulous center!.

Fantastic experience: Best gym ever

Fantastic experience: This is the best place to play badminton.

Fantastic experience: Went for vegan fest. Beautiful space. Large, well staffed. Clean toilets. Outdoor benches. Lots of street parking. Easy walk from Oxford Road.

Positive experience: The location of the place is great, and I really enjoyed using the Matrix machine, which was top-notch. The building itself is quite lovely, but the changing rooms need some serious improvement. Additionally, I think the management could be better, and a lot of the facilities could benefit from some refurbishment. However, considering the reasonable price, I would still rate it a 4 out of 5.

Positive experience: The badminton court is good. However, travelling to the centre by car is a nightmare due to severe parking constraints. I'm not not a big fan of paying fines and making the Manchester City Council any richer!

Negative experience: They keep cancelling my Badminton sessions and refund is only credit. As they keep cancelling my booking I never end up being able to use the credit.

Positive experience: Used the gym, very good equipment, but one complaint: ceiling too low for most pull up bars

Fantastic experience: Amazing 5 a side pitch at cheap prices.

Fantastic experience: A large building with several halls. Facilities looked good. It was the Manchester Model Railway exhibition that was on when I visited. Plenty of space to look around. Toilets were clean.

Fantastic experience: Pretty good/large facilities

Negative experience: Way too crowded and not enough equipment for the amount of people in there

Fantastic experience: Melvin is really friendly, asked him for help with my form while he was walking by and he took the time to explain the mistakes and correct it.

Fantastic experience: I often book the squash and volleyball courts. The squash courts show the signs of use, but they're aight. The volleyball court is nicer but often it's warm and humid so the AC should be improved.

Fantastic experience: Been working out here for more than 8 months. The best experience I’ve ever had. Friendly staff members.

Fantastic experience: Well maintained facilities but often crowded in the weekdays evening.

Fantastic experience: Great gym, there is everything you would need. In the mornings (7am-9am) there are only few people so you would always find some space for yourself

Negative experience: The flap gate always broken. And staffs just let outsiders came in to use the facilities. That’s the reason why it’s always packed and crowded.

Fantastic experience: The gym is large, well equipped & in great condition

Fantastic experience: Great gym, friendly, helpful staff. Clean, and well kept with a great range of equipment, facilities and classes. The location is very convenient near the Universities. Prices are very affordable, particularly for students and staff working at the local universities.

Positive experience: If you prefer to have little to no people around when you exercise, this is not the place for you. It is very tightly packed at nearly any given hour or day. However, it is very spacious and more often than not, very easy to access any machine you want without waiting. Genuinely the people and staff are very friendly. It has a wide variety of classes and activities, and I personally enjoy having a little punching bag session (only wish it was a heavier bag) after my workout or an occasional football session with the lads. Affordable and accessible.

Negative experience: I had an exam here. It did not go well.

Fantastic experience: I love the mental health awareness in the gym, as well as the community. Staff are friendly and it's a great place. My only issue is that it gets packed, but if you go early or late you're alright

Fantastic experience: Excellent gym and super friendly staff

Fantastic experience: Gym is up to date with good equipment. Staff is very friendly, especially Travis, he has been very helpful.

Fantastic experience: Love my experience here!

Fantastic experience: Decent all-round gym with quality classes and new equipment. As with all gyms, visiting during peak hours should be avoided.Gym staff and especially Travis have been really helpful. Recommended.

Fantastic experience: Great gym friendly staff would definitely recommend to any students good little football pitch as well

Positive experience: Great place,mixed clients,good showers,warm and cosy and well velinated in other areas,bit loud the music

Positive experience: Gym is great. A lot of good classes. However there is a few 2 hours free parking around. The gym parking lot is for the staff only.

Positive experience: Very busy friendly staff

Negative experience: Decent gym with okay facilities. It gets very full as it’s rammed with students, - you almost feel claustrophobic. The staff members I spoke to were a bit rude and seemed disinterested.

Fantastic experience: Nice gym, with a lot of classes and activities

Positive experience: Nice 5-aside football pitch that is not particularly expensive. Frankly speaking, it's a huge place with lots of different facilities and. One downside however is the parking, because it's quite difficult to find a parking spot in the area.

Positive experience: Friendly staff. Decent facilities.

Positive experience: The architecture….

Fantastic experience: i went here as a student and my review is only of the gym section. it was great. i loved it. great people and all the equipment you could ask for

Fantastic experience: Great gym. Well equiped with loads of different fitness classes. It's got two floors with a dedicated stretch room, dance studio and cycle studio in addition to the weights and machines

Positive experience: Good equipment, friendly staff, everything you need. Just too busy on peak times, and no sauna or steam room. Luckily the membership gets you into the aquatics centre next door which does have a pool, sauna and steam room.

Positive experience: We have been playing badminton. Easy to book a court, good facilities. Only down side for badminton are the limited time slots and fixed times.

Fantastic experience: Good gym helpful staff

Negative experience: I enjoy coming here to play squash or badminton but, on our last visit, the last 10-15 minutes or so were less enjoyable as there was someone setting up volleyball posts around us. I understand there’s a schedule, but it was a bit intrusive given our hour wasn’t up. With the big posts co close to the court, someone else could badly hit their head if that happens again while running to hit a shot. The guy started immediately rolling up the net the second the clock struck six which was a bit pedantic, as if you say: ‘that’s it folks, off you go’ A bit annoying.

Fantastic experience: Wonderful gym when it's not busy. Always clean!

Fantastic experience: Great exhibition space!

Fantastic experience: Nice place for Badminton, basketball games.

Fantastic experience: Staff here are fantastic. Had an issue with someone on our football team losing his phone and they took the time to help out, search for and find it. Management also fab - Jenny has really looked after us before and then through the pandemic and takes time to make sure pitch and equipment is up to scratch while getting our input to make it a good experience/appropriate to our needs. Fab team - highly recommend

Fantastic experience: Well equipped gym, friendly staff and never too crowded

Negative experience: Decent equipment and facilities but just so busy despite there being a booking system because no one uses the booking system. You can book on to the gym and it will have the full amount of spaces available, then you arrive and every piece of equipment is being used.

Fantastic experience: Joined better gym 7m ago to reverse pre diabetes. Managed to with the help of classes and better gym. Use moss side/sugdens /Whalley Range. Good location, able to seek asylum whilst Aquatics is being refurbished. New update to app can mean members get charged and very difficult to get a tel number that's answered by a human. But I used insta DM and that worked well. Must mention the staff, very happy with the service and welcome I receive. Helpful & friendly. Thank you

Fantastic experience: Best gym

Negative experience: What kind of gym doesn't allow customers to use their carpark

Positive experience: Shower facility is good

Positive experience: Great gym in centre of Manchester close to both universities. No bags allowed in gym area and lockers do not use £1 coins so you need a padlock which isn't information available on the Better UK app which caught me out the first time. Other gyms like Manchester aquatics and similar use £1 coins so make sure you have one. There is also some available to purchase at the front desk for £5 if you forget. I recommend either walking or using the bus as parking is difficult during the day but if you're going late at night you can find a space nearby easily. If not you can pay at the ncp near the aquatics centre for £2.50 for 2 hours and is 5 minute walk away.

Positive experience: Great MMU sports facility for students

Negative experience: Massively overpriced, cheap equipment and not enough of it. Every time I go to train no matter what time it's always packed with people leaving you waiting to use each bit of equipment. Not what you want for £35 a month, will not be returning, I can see why they charge a joining fee because you'll be desperate to leave. Loads of cheaper, better equipped gyms nearer the centre.

Negative experience: Such amazing place to go! The website is so poorly designed, so I’m not able to book the squash court and I can’t see the options of any real facilities for this gym. I called the number showing in here, and it’s calling centre not the gym. I come here, and ask if there is any available slot. Your staff tells me ‘Yes’ when I ask if he can help me to book it. He says I need to book through the app, and booking is not his job. Great answer my man such a nice experience of the whole booking process

Positive experience: Was there for a convention. It has rooms with space to host a convention.

Fantastic experience: Simple booking process on Better U, not a bad price and good quality squash courts. No qualms.

Negative experience: Overpriced and very poor equipment, much MUCH better gyms at a better price available in the city centre. They might be slightly further, but they are worth it. Whenever I went to Sugden I couldn't even use half of the stuff I wanted to, because they don't have enough of it for the amount of users they get.

Fantastic experience: Very helpful and accommodating staff and great facilities

Negative experience: Terrible service from very rude staff. Sometimes you do really get what you pay for. Definitely recommend spending a bit more elsewhere with better service

Negative experience: Staff on the desk were rude and unwelcoming, probably not going to book a court here again. Poor facilities and bad attitude.

Negative experience: Horrible gym. Before COVID it was ok for students but now, the opening hours are 12pm-7pm and they don’t open on the weekends. They froze everyone’s accounts bc of lockdown but when I came back mine had supposedly ended in February. After weeks of emailing the staff I got a response saying that they will give me the subscription for one more month to which I responded asking for the dates that they had frozen the subscriptions bc I knew I had 3+ months left. A few weeks later they answered telling me that they will give me another two months. Moreover, the timetable of classes is super limited. There are WAY BETTER gyms in the city centre for this price with more equipment and better facilities.

Fantastic experience: Great facility, just book in advance and enjoy your time there.

Negative experience: Update your booking system for goodness sake. It's so slow and full of bugs.

Positive experience: Used this place as a student, always a good place to stay fit

Positive experience: Nice place& nice staff. Very limited parking,its in the middle of oxford street city centre,not for the faint hearted driver to go.

Fantastic experience: Love this place, its spacious and great for badminton and basketball

Negative experience: For some reasons, they clean the lockers during the opening time. A few times I still had my clothes in these. I don't understand why they don't wait until the gym is closed like most gyms do. Moreover, half of the staff is very unpleasant.

Negative experience: Always crowded like literally

Fantastic experience: Very nice city centre sports centre

Positive experience: Good functional gym, with friendly staff, and good rates for students

Fantastic experience: Equipments are really new and clean

Negative experience: Checked the website evening of 22nd December, shows as open today all day. Took pre workout and arrived to see the doors locked and a sign on reception showing as closed until January :( Checked again now 23/12 and website still showing as open. Dont go until January peeps!

Fantastic experience: Nice place to play Badminton here

Positive experience: Just came her for the Doki Doki convention, which was just fine, although it still is just an indoor sports place. Can't complain in any case.

Negative experience: They did not have any ice for sprains and injuries when there was a basketball league and by the end of the night three of us had sprains to walk home with.

Fantastic experience: Nice place to play badminton, remember to book the court online beforehand.

Positive experience: Good spot, you can rent basketball courts and squash courts at a reasonable price especially if not during peak times. Central location is good and there is free parking on weekends behind the back

Fantastic experience: Great gym with nice staffs.

Fantastic experience: Squash good prices too

Fantastic experience: Very good experience

Positive experience: Great leisure centre. Lots of interesting activities to participate in. Well impressed.