The Leisure Centre, Keighley

Negative experience: I've been there before, it's alright but it needs a bit of refurbishment work, especially on the heating, the water is cold, the slide is fun tho

Fantastic experience: seriously went to Vuctoria Hall but both are amazing

Fantastic experience: Excellent evening, with a great group of people, all wanting to support "Sir" Kev with his efforts to promote and find a cure for MND and help sufferers of this horrendous condition

Fantastic experience: Great place to train

Negative experience: Good facilities, unwelcoming staff

Negative experience: Don't recommend

Negative experience: Far to shallow for adult swim, went for adult swim session (not cheap!) supposed to be only one lane for lane swimming but had three, which is fine if you want to lane swim, but if like me you found it far to shallow to actually do the lane swim then it's just a waste of time,not being able to swim widths, this just feels like a kids pool and wouldn't recommend to anyone that wants to actually swim

Negative experience: The facilities are dated & are not adequate enough to deal with the capacity requirements. You pay full price to then be told to leave an hour into session even though realistically no one is going to enter the pool half way through a session. You pay full price for a reason, & the reason being that you expect to be there for the full time allotted. I saw others enter the pool 10-15 minutes after I entered with different colour wristbands & they were not asked to leave the pool at the same time nor 15 minutes after myself. They got the full session they had paid for. It is also not fair to vacate a session based on how others were acting as this effects everyone. The slide has been closed for a while now, is this not actually going to be repaired. Extremely disappointed that you pay over the odds anyways to then be told to leave when others get to stay in even though they came not 15 minutes later.

Fantastic experience: I go swimming and the gym 4 days a week it's great value for the money and the staff are nice and helpful

Positive experience: A beautiful place and the staff are very kind and helpful to each other. The sauna and swimming pool are very good, but the gym is very small and there are no facilities.

Positive experience: Nice place

Fantastic experience: This place has it all Swimming Pool, Gym and a Sauna and Steam room too. All for a great price whether you pay for a membership or single use.

Fantastic experience: Great pool & facilities, Changing rooms could do with a refurbished there are a little tired .Free parking & in a park close to the children's playground .

Negative experience: Too arrogant to answer the phone no pool opening times on their website

Negative experience: As a visitor to the area it was a one off visit. It was not a good experience . It started with being made to wait to get in ( we were too early ) , the changing cubicles are too small, the whole place was grubby. Workmen walked round the pool in their outdoor boots. A boy of about 10 was in the female change. The lifeguards were really friendly, the only positive. The saving grace was the small pool wasn't very busy and my grandson loved it. Final problem- no cafe , sitting writing this review in McDonald's!

Positive experience: Good swimming

Negative experience: With the exception of reception, staff are rude. Every occasion that I’ve visited over the last two weeks, there has been faeces smeared in the bathrooms - often left without toilet paper. Same old dirty lost property remains in lockers for months. In desperate need of a clean, and for staff to care.

Fantastic experience: The slide is so scary and fun it is great and when you get to the bottom of the slide you shoot out into pool

Fantastic experience: I love going swimming there. I have now taken out a full membership, and it's great value, and the staff are a great bunch

Fantastic experience: Friendly staff and good range of activities for all abilities

Negative experience: From the closed cafe, paint peeling from the roof and tape holding flooring down this place is in need of some care. Inside the pool area, broken banisters haven't been replaced, slides, saunas and steam room seem to be open ad-hoc. Changing rooms need deep cleaning and the notices, noticeboards and pop up advertising banners need organising. Starting to look and feel its age.

Fantastic experience: The Centre Manager Claire Shoesmith is an absolute credit to the establishment. She has gone out of her way to help me. Excellent customer service very very appreciative of her can do helpful attitude!

Fantastic experience: Had a great time, used the gym

Fantastic experience: Fantastic swimming - kids love it

Fantastic experience: Nice, clean leisure centre. Son went here for a kid's party and had a great time in the pool, on the inflatables and on the slide. Staff all seemed really friendly and helpful.

Fantastic experience: I love this leisure Center for swimming with my family. The staff are very helpful

Fantastic experience: Zaheer at the Leisure Centre in Keighley provided me with exceptional service. The lad went out of his way to help me when I had an issue at the Centre & made sure that the issue was revolved. He went above and beyond what was required of him & I really appreciate it.

Negative experience: good fun for the kids to be fair, but... Generally just felt grubby. I'm not expecting David Lloyd quality or cleanliness, I'm happy with using public facilities and we do it all the time across West Yorks/East Lancs so it's not snobbery! But the showers were a bit grim, just loads of people's rubbish in there and nothing felt clean in the changing rooms or poolside. Most significantly, my wife's necklace chain has become discoloured and dulled since swimming in the pool yesterday. She's worn in it countless other pools for nearly a year and it's not once changed colour or been affected. Unisex changing room would help a lot too for families - although now we know the set up we'll pack separate bags so that's not a huge deal.

Fantastic experience: I take my 5 year old swimming during the weekend. Perfect for fun and shallow enough so she can practice swimming.

Positive experience: Has seen better days, sports hall roof leaking, floor seen better days, facilities need much needed upgrade

Fantastic experience: An excellent place. The staff are welcoming and facilities are clean and well maintained

Negative experience: was asked to leave 2 hours in after he said wearing a small sleeved t-shirt wasn't code. its for my cardio, moron. he made a right song and dance about it infront of everyone as well.

Positive experience: maybe to improve a few things lifeguards are useless there. stairs and slide fail. this pool is not prepared for a large number of people, the changing room too little space and not too safe for people. this is my review from my last visit

Positive experience: Staff are brilliant always smiling, place it's self is a little run down and the pool is rather cold but meets regulation standards.

Negative experience: £5.50 for the worst swim of my life, I’d rather swim in a rat infested swamp then have to experience that again

Fantastic experience: Been there a lot of times and it is very nice. Lots of facilities to use and it is kept clean.

Fantastic experience: Love the the leisure centre, Excellent facilities, clean and lovely helpful staff. Ofter use the swimming pool, nice and clean and not too deep.

Positive experience: The best feature -- the one that makes it worth travelling for -- is the water slide. But it isn't always open all the time. Definitely worth ringing ahead to check.

Positive experience: Kids had a great time swimming, loved the slide and spent the entire time on it basically. The changing rooms are atsd dated and in need of some tlc, especially the comically teeny tiny changing cubicles.

Positive experience: First time visiting here with a new swimmer and a 5 year old that hasn’t learnt yet I was a little concerned if it was too busy however for a school holiday day it was a pleasant experience, people did seem to get in the way here and there and I’m sure we did too but it was reasonable and everyone including groups of kids were pleasant and nice. It was Aqua fun day so there was a selection of floats which was an added bonus. The guys watching the pool were always focused on the pool and the swimmers which was an added comfort. The kids really enjoyed their hour in the pool we will come back another day to Keighley Swimming Pool maybe a weekend day or time when the slide is open. The lady with the long dark curly hair on our way out at the reception was smiling and saying bye to everyone on our way out which was lovely to see such courtesy

Fantastic experience: I've recently joined the Keighly Leisure Centre and I'm very pleased I did. The staff on Reception are always welcoming and extremely helpful and the Class Instructors are brilliant. I'm particularly impressed with the HIIT, Body Pump and Gym Rig instructors who are doing a great job. Having recently left a very expensive Virgin Gym I think that the Leisure Center's monthly subscription is fantastic value for money and the facilities, for what I need, are very acceptable.

Negative experience: I wouldn't even give one star, just cos I've been going there for while, now the service has gone really bad and the staff are unprofessional they dnt know how to deal with situations. so ive decided to cancel my membership.

Negative experience: The staff are rude, you pay for the facilities and then they talk to you like children telling you off. Awful place. WE PAY YOUR WAGES! Also the whole place is dated, you can barely see in the sports hall the lights are that dim. Needs a refurb!

Positive experience: It's so cold in the pool. I spend over an hour shivering whilst swimming with my daughter then more when we get to the changing room. It's just so cold

Negative experience: Seriously needs updating and properly sorted out. Still go because theres nothing else locally if you want a swim and don't drive. Pool staff seriously need some help in working with the public I worked here many years ago has a pool attendant and gym sure we never looked or acted so miserable and rude

Negative experience: They don't answer the phone They just let it ring recommend new staff

Negative experience: As a whole I think the leisure cente is great, however there seems to be a big issue with groups of Asian men in particular that make women uncomfortable in the sauna/steam room. The staff seem to be aware of it as I've heard the staff being approached but they don't seem to care/do anything. I've seen it first hand that older Asian men telling a women how it is "mens only, no women" despite this not being a thing. I can understand womens only session's for this specific reason, but i think the staff need to support the women more. It should be a space everyone feels comfortable, black, white, Asian, men and WOMEN.

Positive experience: Small pool changing rooms smelt of pee and was very busy not enough room to swim without bumping in to other people The life guards were efficient when a problem happened with a unruly child though which was good

Positive experience: Membership is £25pm which is OK. You have classes, gym and swimming pool in this price. Gym room is small and most of the equipment is aged. Swimming pool has this weird shape but there are times when you can actually swim in lines. Whole building could use a proper renovation. Showers are not great. They work but pressure is weak. Cleanliness? I would give it 3 out of 5.

Fantastic experience: Great place to take the kids for a swim!

Positive experience: Nice staff, the facilities are a little aged but the kid enjoyed her day

Fantastic experience: Had my daughters birthday party here yesterday, and it was absolutely brilliant. The staff were so friendly and helpful, we were given a HUGE party room with facilities to play music etc, and they were so helpful when we mentioned we had forgotten a couple of things we needed for the party. The kids all absolutely loved going down the slide and overall had a brilliant time. Some areas of the pool are a little ‘tired’ and shabby, but overall a brilliant experience and amazing value.

Positive experience: Went today with the family was a big que out of the door but we wasn't waiting too long the pool is warm ish and clean not too bad priced so can't really complain

Fantastic experience: Staff are super helpful. Facilities are in the process of being improved however this does not detract from the experience.

Fantastic experience: What a fab time we had! Having planned to go to the Lido to arrive and it was PACKED, we decided to try Keighley pool. We haven't been for around 20 years but it hadn't changed much, however, oh my goodness! What a forgotten gem!. The centre was having a bit of a face-lift but it did not impede on our enjoyment. There were not many people there and it was definitely set out for the younger generations, it was fab!! They had floats and toys out, it was clean, not too noisy (perfect for an adult and child with Autism) and I was incredibly impressed yo see they had a hoist for disability access into the pool. Bonus point - What wonderful, knowledgeable staff, friendly and polite. We will definitely be going back and will not wait another 20 years to do so!!

Positive experience: I and the kids really enjoyed our visit yesterday. Been a while since I've been swimming,but it was fun and nice. Main thing is kids enjoyed their session, and hopefully pop back soon PS. Staff are friendly and do their best !!

Positive experience: Friendly staff who were willing to help out

Fantastic experience: Ok

Negative experience: Can't believe the council would close Richard Dunn's sport centre and keep a run down place like this open.

Fantastic experience: Just passed through to go dancing.

Positive experience: Feeling a bit run down these days but plenty on offer, swimming, squash, and a gym etc...

Negative experience: This place needs to take a look at the swimming teachers they employ, or should I just say one teacher I take my grandchildren every week , I originally pulled my grandson from her classes due to the amount of sickness she has . But now he has to attend her lessons as she is the only teacher who does the Gold.. I am fed up of receiving phone calls on a Saturday morning 30 minutes before the lessons that no she has called in sick again. Bradford Council this needs to be addressed ASAP as I’m sure I’m not the only customer that feels this way as this has gone on for about 6 years with this staff member

Fantastic experience: The segregation and SD rules are excellent. It all feels very safe. Being able to book zones for personal use in the gym is brilliant, it takes the stress out of wondering if it will be too full and feeling obliged to spend less time in equipment as people are not waiting to use the equipment.

Positive experience: My son enjoyed swimming here and the price is really good

Negative experience: Not been since 2015.... Where do I start!? Female changing rooms stank of strong urine. The showers were cold (then went tepid after standing there for 5 mins....) There was a lad in the changing room that was easily 12+ years old (even though the lifeguard stated that the upper limit was 8 years old and was told that he must have been with his mum. Considering that I usually go to Shipley, I was really disappointed with the experience. If the council can afford to fit a whole new shower system in the Shipley centre, then there is no reason why they can do the same in the Keighley centre, it is in dire need of a refurb.... having previously worked in a few leisure centres myself, I feel so sorry for the staff having to work in that dump. Can easily be rectified and would be a great place for people to get back into fitness and enjoy the experience.

Positive experience: Leisure centre established by the Bradford Council.

Fantastic experience: Excellent swimming pool facility and water slide. Especially good for families with children. Perhaps not as good for doing lengths as it's not very long or deep.

Positive experience: Good, friendly staff but not a recycling bin in site, come on Bradford met

Negative experience: I go Leisure Centre often always feel good when I come out

Positive experience: Go for swimming but do wish the water was warmer and the 'women only' was actually woman only n not with men as a life guard. Awkward

Fantastic experience: We spent time for sports there... great place...

Positive experience: It's fine

Fantastic experience: Love this place my sons do too.. Great open parkland just next to it... Take my boys swimming here and it's brilliant..... Use gym too all new equipment and Great value..... Lots and lots to do here with fantastic parking Can't wait to go swimming again Allwayz d×

Fantastic experience: Very good, very safe.

Positive experience: It's alright, gives you something to do

Fantastic experience: Swimming

Fantastic experience: Mint pool and has maintained that late 80s/early 90s stylings, love it. And the staff were class acts.

Positive experience: Pool size is OK and staff are very helpful. But everything needs to be massively upgraded. Showers don't work and the changing rooms and tiling need to be done again.

Positive experience: Time steam room repaired

Negative experience: Really poor and outdated facilities. Needs a massive upgrade.

Fantastic experience: Plenty of parking , friendly staff on reception , clean facilities , enjoyed family fun session , went twice mon and wed , life guards very efficient and friendly , took a child with autism who really enjoyed it ,will def be back .

Fantastic experience: Great variation of exercise classes with motivational instructors.

Positive experience: Great Family bubble swim staff friendly and made us fell safe and welcomed.

Positive experience: Free electric vehicle charging point until Oct 2021. Really useful.

Fantastic experience: Really good with safety

Fantastic experience: Excellent gym facilities

Positive experience: Nice

Positive experience: Very good teamwork here

Fantastic experience: Love the upgraded gym and enjoy the sauna and swim facilities

Positive experience: Good facilities

Positive experience: Great gym facilities

Positive experience: Just drove some one to gym

Fantastic experience: Like it

Fantastic experience: Brilliant helpful staff whilst supporting adults whilst working.

Fantastic experience: Love this place.....

Positive experience: Rude pool attendant. Both my children are competent swimmers yet were rudely chastised for being past the "no armbands' point. (And yes, of course they were not wearing armbands). I appreciate the concern, but not the manner of verbal delivery. Otherwise, great.

Fantastic experience: Love it

Fantastic experience: Great

Positive experience: Good for keeping fit and meeting family and friends.

Positive experience: Good facilities and a reasonable price for membership. Good place to train and friendly staff