Marriott Leisure Club

Negative experience: The leisure club has really gone downhill over the past few years. I used to regularly attend this gym about five years ago, but I rejoined a couple of months back, and while there is new equipment in the gym, the pool, sauna, and changing facilities have dropped well below par. The changing rooms are often dirty, partly due to the mess left by visitors, but mostly because of grime and dirt that simply isn't cleaned up. They really need a deep clean, regular cleaning, and a bit of a refresh. The lockers are often blocked off, likely because people put in combinations and then leave them locked. I'm not sure how often these are checked, but I doubt they're locked by different people daily. The showers have mould around the edges. The steam room is the area of biggest concern. There is visible black mould on the grouting throughout the steam room, and tiles are missing from the seat. This is particularly worrying as you're breathing in steam mixed with whatever is growing there. If that's what’s visible to people, what's going on behind the scenes? The pool is often checked by staff in the evening, but the cleanliness overall still raises questions. The day staff seem friendly, but the night staff often appear to be working alone and must have a lot of tasks that one person simply can’t manage. Cleaning should not be their responsibility.

Negative experience: There's brown slime coating all the black grout in the steam room and missing tiles on the benches too. The place is filthy. It's gross. The floors in the changing areas and the steam rooms in particular regularly feel slimy and one of the most common conversations in the steam room and sauna are about the levels of cleanliness. Lots of members are actively looking for another gym with a steam/sauna and currently the only thing keeping them is the lack of a convenient alternative.

Negative experience: The mens changing rooms are disgusting. The smell of dirty backed up drains and stale urine genuinely makes me nauseous when I walk into them. I wouldn't shower there. It's foul. It's not hard to keep facilities clean - other places manage it...

Fantastic experience: Nice atmosphere with good facilities and very good helpful staff would Highly recommend this gym

Positive experience: Great little club. Machines are outdated with a few staying out of order. Pool is lovely but difficult to do lengths if anyone is in not wanting to swim but that's to be expected with hotel guests. Sauna and steam room are fabulous. Jacuzzi isn't up to much! Showers stay on for long enough to wash one arm pit but other than that....tidy, clean and never overcrowded.

Negative experience: Staff are always friendly and helpful but the gym is a massive let down. Today 5 of the 9 running machines were down and the equipment is really old and possibly unsafe. For what I pay it's a shame and I hope they are able to refurbish it soon. Much needed.

Fantastic experience: Was a member here from 2006 to 2020 and my membership finally ended due to covid lockdowns. Been a member at gyms from New York to Newcastle and this gym has a lovely 'vibe' about it that I really miss. Hopefully will be able to rejoin again in the near future.

Negative experience: As a member of the leisure club we pay a fair amount every month to be able to swim, it seems that the times that the pool is free is getting smaller and smaller, it's just ridiculous.

Fantastic experience: Loved it

Fantastic experience: Its.posh

Negative experience: Dirty and expensive

Fantastic experience: Relaxing

Fantastic experience: Lovely place

Positive experience: Great pool - shame they started telling kids not to jump in it as really took the fun out of the trip.

Fantastic experience: The yoga class programme is first class. Great instructors all with different styles. Suitable for beginners to experienced yogis. I just wish i had started when i first joined. Highly recommended.

Positive experience: Friendly helpful staff

Positive experience: Fantastic Hotel amd Gym/Swimming pool

Fantastic experience: The staff are friendly and helpful. The pool is quite shallow but much warmer than council pools are. The changing rooms and showers are thoughtfully fitted out with everything you could need. The two gyms have a wide range of equipment available, kept in good condition. It is a comfortable place for anyone to exercise and a has wide range of club members across age and gender.

Fantastic experience: Great