Places Leisure Eastleigh

Fantastic experience: Staff nice and helpful

Negative experience: I booked an active play and bounce party here for my 3 year old. Trying to even get through to the right department who took party bookings was an absolute nightmare. It took me 3 weeks to even make the booking. I was advised via email that payment was due 7 days before hand by popping in or over the phone. I chose to pop in as I did not have the time or patience to try and get through to the party department again. When I arrived at the desk to pay they told me I couldn’t pay in person and that I had to pay over the phone they told me they would take my details and the lady who works in the party department would call me later that day to make payment. After not hearing anything from her and wanting to make payment for the party to secure the booking I emailed (again) to ask for someone to call me so I could finally make the payment! When we arrived to set up the “food room” for the party we found the room we were booked for was filthy, the tables hadn’t even been wiped, there was food and crumbs all over the floor under the table and the seats. I went to reception to let the lady know we weren’t happy and was pleased when she moved us to a different room. The active play and bounce part of the party was supposed to start at 12pm and there was a party still in there at this time. This wasn’t great as we had people arriving for my son’s party who were congregating in the corridor wondering where to go. It all seemed to be a very stressful experience, which is a shame because my son and his friends had a lovely time in the active play and bounce.

Negative experience: Where do I start! We arrived to swim only to be told their website was wrong and there was no swimming due to classes. Went to sauna instead. Changing rooms smelled of nappy waste and this was on the floor... No sign of anyone cleaning even after I reported it. Couldn't relax in the sauna because the aquaerobics instructor was BLASTING Evanescence music at maximum volume. It was a horrible experience and will cancel my membership.

Fantastic experience: Rhia, who is one of the staff members at Places Leisure, was absolutely brilliant! I was a bit nervous about joining a new gym, especially one that I’m unfamiliar with however, Rhia was very kind, approachable and knowledgeable about the gym and volunteered to show me around; she made me feel very comfortable to ask questions as well. Thank you very much, Rhia!

Fantastic experience: Nice venue with multiple sports arenas. Football pitches are good

Negative experience: Good if the gym open in time

Fantastic experience: Yes, these are not my cars. I don't have one.but it's a glorious place if people can learn how to park so outhers can enjoy a day out It gets very busy with the Foot ball being played as well.

Fantastic experience: Great footbal pitches

Fantastic experience: Helpful on reception. Friendly in Costa.

Positive experience: Decent facilities, helpful staff. Swimming changing areas can be a bit gross sometimes but I do realise that's generally because of the human beings that use them rather than the staff. The sign in machines can be a but temperamental. Mostly a positive experience.

Fantastic experience: Went swimming as a non-member £6.20, friendly staff, great facilities and pool. Very clean and tidy which was great especially as was very busy. Nice wide slow swim lane available for laps. Free hairdryers, and plenty of parking outside.

Fantastic experience: I went there for taekwondo tournament with my daughter and loved the place .. it's huge with latest tech.

Negative experience: Took baby grandchild swimming. No access to the pool other than by ladder. Extremely hazardous if not impossible to get in and out of the water. Assuming others had come to the same conclusion as pool was empty. Have made an enquiry re removable steps, but apparently, no can do. Will have to swim elsewhere.

Fantastic experience: Class on a Monday is really helping me with my balance Katlin and Andy really do make sure you know what you are doing and are very encouraging

Fantastic experience: Amazing swimming pool and great staff with sessions and classes for everyone in the family. We particularly love the kids' Kick-a-bout football classes and the adult lane swims here.

Fantastic experience: Lovely receptionists very helpful.. swimming pool excellent

Positive experience: Facilities are really nice but teaching pool temperature is very cold. Can only stay in for max 15 mins as our 18mth child starts shivering despite wearing a wetsuit. Shame as really nice venue

Fantastic experience: Went here to join gym, so much cleaner and better than it used to be. Staff been very friendly and helpful in providing information in regards to wheelchair entrances and weight limits on equipment. Can't belive how much stuff is available to all that wish to participate in.

Positive experience: Went to antiques fair, very enjoyable. Busy but plenty of space.

Negative experience: Toilets were disgusting. No paper, bowls were soiled. Some were unable to flush so full of you know what. Looked like they hadn't been cleaned in days. For a health centre you should be ashamed

Fantastic experience: The best place for a good lane swimming in Hampshire Tidy super spacious bright clean organised Variety of sports facilities lessons training

Positive experience: I take my baby here frequently as under 1’s go free however the ballpit balls are really dirty, they definitely need replacing you can tell they’re quite old, it’s really difficult to prevent my baby putting them in his mouth all the time (I do try desperately not to do he doesn’t get a tummy bug!) there also needs to be a member of staff either supervising or randomly checking in, I don’t blame places leisure I blame the parents and it’s just kids being kids but when I last came here last, there were kids who were much older than the ages 1 to 4 who are allowed in that area, emptying the ball pit and taking balls out my baby’s hands telling him he couldn’t have them, so I had to whisk my crying baby out of there outrageous as the parents sat there, saw and did nothing. I don’t have the confidence as a newly single first time mum to say anything. My point is that it just needs a little bit of supervision and some new balls. The yellow ones are particularly dirty.

Fantastic experience: Places leisure is just part of life for us and the kids . I do my gym sessions there and my daughter has regular swimming lessons and we also swim as a family . I’ve recently been having PT sessions with Tasha and it’s really helped me improve my confidence and push I needed to do more and make full use of the facility. I also attend classes if I can make it and staff are super friendly. Tasha was recommend to me by one of the other instructors when I told him what I was looking for . Tash listened to my requirements and put together a do-able yet ambitious PT session ! Thanks Tasha , loving the sessions !

Positive experience: Excellent range of facilities and activities.

Negative experience: 100s of people in the Gym and very less number of equipment. Too expensive for such a less equiped gym. I prefer any other gym

Fantastic experience: Palace Leisure is a very up-to-date sports centre with very pleasant staff within the organisation very clean tidy and reasonably priced reference facilities to use ie membership

Fantastic experience: Spacious, plenty of daylight coming through into courts, played basketball there, had bbl tournament, taekwondo tournament there, training session

Fantastic experience: Fantastic Facility for all your sporting needs… Main hall is state of art and all staff very helpful

Negative experience: The centre really has gone downhill over the last 12 months. There seems to be no program of preventative maintenance leading to constant cases of equipment being broken. The place is incredibly busy with herds of teenagers monopolising equipment for prolonged periods. Cleanliness is very poor, especially in the toilets and changing areas where soap is more often empty than not. The toilets often are stained with excrement and the seats broken for weeks or months without repair. Maintenance of the building is poor, a window has been broken for over 6 months, there are numerous leaks in the roof. Rather than fix these the drips are caught in buckets strewn around as a trip hazard. Some equipment is put out of use when it rains as the leaks drip on to it, how is this acceptable? Enquiries to management go unanswered, the staff you see say to day are generally pleasant and I genuinely feel some of them are embarrassed about the state of the place but are in no position to rectify the many serious issues.

Positive experience: Only went in to use toilet but looks a nice place

Negative experience: *GYM & Pool Review* Over the past 12 months I have modified my workouts around busy times to maximise my session and to avoid the growing frustration of having to wade the the Youth Club vibe in the gym currently. It's almost impossible to visit now without having to deal with both male and female teenagers, hanging around in groups, dominating equipment and just leaving carnage wherever they migrate to next seemingly waiting for their parents to tidy up after them. It's constant and whilst I agree that it should be open to everyone to enjoy, there's a clear difference in respect and values. The Pool facilities are good, but the overall cleanliness and hygiene in the changing rooms and toilets is shocking, especially on weekends and again, after the early morning clubs where youngsters use the facilities. The same goes for the toilets on the upper levels, rarely checked, cleaned, maintained and replenished, even in quieter times. The new app and booking system is solid and easy to use and the lockers and members area is good with plenty of space. I want to give a positive review as over the past two years the centre has had a constant change in staff and for the most, are helpful and attentive. The general attitude of the MAJORITY who use this facility, just don't care, from the families using the Soft Play and Pools to the groups of kids in the gym, the vibe is negative and for the people like myself in the MINORITY who just want to get in and go and more-than likely pay considerably more for a membership, have to put up with it. It's just not acceptable. The facility needs staff who are confident to manage the visitors in the gym, cleanliness throughout the day and remain vigilant. If you are considering a membership, get a free pass for a couple of days and visit when you would normally go before committing.

Positive experience: Really helpful and friendly staff. I only use the swimming pool which is very popular and very busy! Tough job keeping the pool clean!

Negative experience: The gym isn’t really used as a gym more of a social club, you get groups of teens what take hours on one equipment having a chatter and messing around than using the equipment or letting it be free for someone else , they need to stricten down on this as paying this much to not use equipment is a mockery as may aswell start offering drinks and table reservations for a chat since that’s all what tends to happen.

Negative experience: They charged me 20 pounds for a failed direct debit when I was Breathing Space for my debts (and the most a bank can charge is 12 pounds but they get away with 20!) putting people in more debt its disgraceful

Negative experience: I only go there for sauna, they wont clean it!! If any staff can see this, please clean the sauna underneath the benches.

Negative experience: Extremely busy, not the best cable machines in the gym and swimming the only reasonable time I have available before work is booked daily for schools. Schools should have a later time slot for swimming to allow the members to get a swim before work.

Positive experience: It's an alright place. The cleanliness is really bad. In the swimming changing area there is powder, old paper and it usually smells like urine. On the other hand, if you have children that do swimming lessons than free swimming is unlimited access.

Fantastic experience: Went to an antiques show - great parking and easy to locate. Cafe queues were crazy however

Fantastic experience: Eastleigh Leisure Center is truly a haven for everyone, spanning generations from the elderly to the little ones. This versatile facility offers a seamless blend of relaxation and engaging activities, making it an ideal destination for diverse interests. For those seeking tranquility, the center provides a serene environment where you can unwind and recharge. The well-thought-out amenities and comfortable spaces allow visitors to take a break from the hustle and bustle of daily life. On the flip side, if you're in the mood for an active day, Eastleigh Leisure Center has you covered. The range of activities available ensures there's something for everyone. From fitness classes to recreational sports, the center promotes a healthy and active lifestyle in an inclusive and welcoming atmosphere. What sets this leisure center apart is its commitment to being an inclusive space for all age groups. Whether you're a grandparent looking for a peaceful retreat or a parent eager to keep the kids entertained, Eastleigh Leisure Center has something for every member of the family. The staff's warm and welcoming demeanor adds to the positive experience. Their dedication to providing excellent service enhances the overall atmosphere, making visitors feel not only valued but also encouraged to make the most of their time at the center. In conclusion, Eastleigh Leisure Center stands out as a commendable establishment that caters to a diverse community. Its ability to offer both relaxation and active pursuits ensures a well-rounded experience for anyone seeking a place to unwind and enjoy leisure time. Highly recommended for a fulfilling and enjoyable day out.

Fantastic experience: I signed up to the swimming only monthly membership as wanting to swim at least three times a week this easily saved me lots of money. I was surprised and pleased to discover the that covered in the monthly cost was access to the steam room and sauna. Eastleigh Leisure Centre seems excellent value for money to me and the staff have always been polite and helpful

Positive experience: I often go swimming there and the facilities are clean and modern but there is occasionally some dirt or other things at the bottom of the pool. I often park there even when not swimming as there is free parking for as long as you like. I would say it's almost a 5 star rating but the condition of the bottom of the pool is quite bad and it doesn't look like it has been cleaned for a long time.

Fantastic experience: This place is top quality. Not only is it the cleanest sport setup I've ever been to, they've got good quality pitches and at a good price. The staff are incredibly helpful. I left my GoPro on the pitch, but after a phone call, there was happy to post it back when I sent them a label. Emailed me and kept in contact the whole way through. Top staff, top facilities.

Negative experience: Great leisure centre but customer service is lacking, wait on hold for ages and then they just hang up the phone before you get through to someone, sort it out.

Fantastic experience: I joined the gym here recently and the staff have been great. Graham Blyth in particular was fantastic during my induction. Thanks

Fantastic experience: Nice place to go

Fantastic experience: Amazing facilities- love the classes that you can do with your babies/ children. Lovely staff.

Positive experience: Great gym, options to add junior members at no additional cost is a bonus. Would be 5 star if the early swimming sessions were not adult only.

Fantastic experience: Attended soft play area with grandson as a party venue. Well supervised and children thoroughly enjoyed it. Went through to meeting room for food where it was safe for young people. Ample parking

Fantastic experience: This is more frequent place to visit if you are interested in any sports/swimming activities..have many courts to book for badminton or table tennis..can book and go for swimming..many car parking spaces available..have few electric car charging stations as well..football courts are also available to book and play.

Positive experience: Receptionist at front of gym had absolutely no idea how to let people through to the tennis courts. She was wholly unhelpful. Resulted in losing 15 minutes of playing time. The floodlights were not put on so for the last 10 minutes of the hour booked the light was not good. The actual tennis courts themselves are good.

Positive experience: Nice clean centre and pool. Good soft play. But please can you either make sure the soft play users have paid or make it free for anyone using other facilities? Both times we have paid for the soft play after a swim and the first time people were coming in without barcode tickets (just waiting for door to be opened by someone else) and the second time the door wasn't locked at all

Positive experience: The hygiene is an issue and so is the vandalism. No matter the time or day there is always poor hygiene in the toilets and the downstairs changing rooms. And, the vandalism is a big problem too. There is always something broken in the lockers and the gym too. However, the price for the service is good. It isn’t too expensive. There was a time where I had just got ready for swimming and put all of my items and clothes in the locker. I went to open the locker to get my drink but the key broke inside of the lock. I was shirtless and wearing my swimming shorts, I could not go to the reception and was “stuck” I had to get a friend to make reception aware. The support to fix the problem was good and friendly staff

Fantastic experience: Great car park. Good access to M3. Used outside pitches. Well maintained. Large car park.

Positive experience: Played quite a few badminton sessions here, the best we had so far, however a bit expensive then all others.

Fantastic experience: Had a lovely time here with the grandchildren, the teaching pool was a good size and a nice temperature. Will definitely be going back.

Negative experience: It’s clear from our experience raising both safety issues and general complaints that there is zero communication between staff, employees won’t do their job and safety isn’t a concern! For ages we have been swimming around people walking round the designated swimming lanes - no problem overtaking slow swimmers but walking, two abreast, with a woggle..shouldn’t be in lane swim let alone the deep end as they clearly aren’t competent swimmers. After emails back and forth not working, discussions after swim sessions proving unsuccessful despite a manager and a lifeguard agreeing with us with our concerns nothing seemed to be done about it until I prompted the same lifeguard the following week who eventually got down to address the issue we raised over two months ago. We were then told that these people may actually be allowed to be in the lanes as an exception but this was the first we’ve heard of it from speaking to at least four other people about them. The fact everyone else who can swim and is swimming is held up by them means we can’t use the facility as intended. I know that we are not the only ones who find these people frustrating. It’s an un written rule it seems from one duty manager about woggles not going past the half way mark as there’s no signs about non competent swimmers going so far deep and I’ve never seen any lifeguards or staff enforce such a rule. Other issues include the lanes being oversubscribed - you’re treading water behind other swimmers, changing rooms being untidy especially on our last visit, but the other safety issue we raised was little kids with instructors jumping in by the steps in the lane swim in the main pool, in the way of people entering and leaving the pool. What’s that about? They’ve got their own pool. But from a safety point, what if they hit their head on the steps? that’ll be a fun conversation. I certainly wouldn’t want to leave my children in the hands of instructors who think this is safe! Oh, and then when we ask to cancel our memberships… we the customer have to ring up a third party who the direct debit is done through which we weren’t aware of. As always it was incredibly easy to join but going to be a course of jumping through hoops to leave and stop giving this place my money. Oh and the saunas been down for weeks and won’t be seen to till next week. There’s cheaper, less subscribed facilities elsewhere. Avoid.

Positive experience: Gym is alright it gets quite busy sometimes, prices are quite expensive compared to places like puregym but best prices in the local area. Pool and sauna are a nice touch too. Only problem is that to go on the astro turf is very expensive, even for members.

Fantastic experience: I’ve used the Centre a few times to play netball. Went swimming for the first time there yesterday, and was really impressed. Great facilities, very clean, and really friendly staff. Would definitely recommend here.

Negative experience: Visited today to check out the facilities, as we were considering joining. Thought we'd grab a coffee upon arrival at the café (at 4:25). Stood waiting for 5mins when a chap came towards us and said 'we're closed, we close at 4:30' and proceeded to close the shutters. Had we have just arrived, we would have accepted that. We left immediately after, as we we're discraced with the unwelcoming reception.

Fantastic experience: Had a fantastic afternoon at the Pregnancy Wellness Event. The Parent and Baby programme at the Leisure Centre is a fantastic welcoming hub for parents-to-be, parents and their children. Loads of activities and exercise classes on offer. Highly recommend.

Positive experience: Friendly staff, good venue with everything you need in a leisure centre. Excellent park run nearby, and you’ll be doing well if you can get under 21 minutes on the tough unforgiving hilly course. ‍♂️

Fantastic experience: I wanted some information about joining a gym. I have never been a member of one before, so I needed a lot of information. I was shown around and given time to ask as many questions as I needed to. I wasn’t rushed and the sheer level of professionalism was to be admired. Not once were any pushy sales techniques used. I did join up, but I felt comfortable doing so.

Fantastic experience: We hadn't really been there since it opened but have started going because we want our daughter to learn to swim. She loves the pool and especially the clock at the end of the pool (clock is one of her first words). Even the teaching pool is big and it is great for family swim time.

Fantastic experience: Great swimming pools the big one was really cold but the training pool was warmer looking forward to our next time, clean open and airy

Negative experience: The gym is overcrowded and not cleaned and maintained properly. (Quite a few not working; others repaired with duct tape.) Didn't give lower rating, because the other facilities are OK. I would give the gym on its own just 1 star.

Positive experience: Great pool, clean. Sauna and steamroom were good. Very helpful staff. The timetable is a ⚽⚽⚽

Negative experience: My experience with the swimming classes at Places Leisure Eastleigh was far from satisfactory, leading me to withdraw my 5-year-old child from the program. The quality of the classes was well below par, and the lack of effective customer service further compounded our disappointment. First and foremost, the swimming classes failed to meet our expectations. The instruction provided to the children lacked structure and consistency, leaving them without clear guidance or progression. The instructors seemed disengaged and disinterested, which negatively impacted the overall learning experience. My child struggled to make meaningful progress due to the lack of adequate instruction and support. Moreover, our attempts to address these concerns through a registered complaint were met with further disappointment. Despite reporting our issues, we received no follow-up or resolution from the management. The lack of response or action demonstrated a disregard for customer concerns, leaving us feeling unheard and unimportant. The failure to address our complaint is highly disappointing and reflects poorly on the customer service at Places Leisure Eastleigh. A reputable establishment should prioritize listening to customer feedback and taking appropriate action to rectify any issues. In this regard, Places Leisure Eastleigh fell short, and it is disheartening to see such a lack of commitment to customer satisfaction. It is crucial for Places Leisure Eastleigh to improve the quality of their swimming classes, ensuring that they are well-structured, engaging, and led by attentive instructors. The establishment should also place greater emphasis on addressing customer complaints promptly and effectively, demonstrating a genuine commitment to resolving concerns and providing a satisfactory experience. While Places Leisure Eastleigh may offer other facilities and services that could be good, our disappointing experience with the swimming classes and the lack of response to our concerns overshadowed any positive aspects.

Negative experience: Good gym that could have more equipment but with lots of natural light, which is unusual but quite nice. The showers in the "premium" changing rooms run so hot that almost burns the skin.

Fantastic experience: We joined Places Eastleigh a few months ago now, and I have to say it is a fantastic facility. So far I've only used the gym, which has plenty of machines, free weights, and other exercise options so you can always be working out, even when it's busier. The site is really nice and modern and very clean. Staff are friendly and helpful, and there are so many other things you can do, including swimming, or making use of the badminton, netball/basketball, and football pitches. Great value for money!

Fantastic experience: Always like visiting here. Clean friendly sports centre. Large, flat, open. Cafe is small but good. Plenty of changing rooms and toilets. Parking can be busy but is free.

Fantastic experience: What a wonderful huge complex and lovely park at the back

Positive experience: We visited PLE for a antiques fair. There is plenty of parking, easy of access to the site. The building and surrounding area has a number of fenced off areas and has a green area for walking also. Plenty of outside seating and it has covered cycle parking, with good thick locking units also. Inside there is a restaurant, but we didn't viist. The front of house team were professional and helpful in answering our questions. The location of the fair was in the main hall - huge hall. There are all the normal amenities of a sports complex, lfits, changing facilities, etc.

Positive experience: I went for a pool plant operator course, and it was a good experience. I used the coffee shop, reception and toilets. Everything was acceptable.

Fantastic experience: Gym is good. Can get busy though and I would like for a bigger gym as this is the only gym in Eastleigh that isn't a shed. Great parking and cool staff who know there stuff. Would like to see fewer treadmills for more things like a Smith machine or more racks but I get they bring the money in

Positive experience: Joined gym to regain fitness after long illness. Good induction session. Well equipped and maintained facility and a real asset to the community. Friendly and helpful staff. Only reason I never gave 5* is due to poor gym etiquette by users. Nobody sanitising equipment before or after use despite all of the COVID drama and notices displayed asking people to do so. First gym I have been member of where users do not wipe down equipment after use.

Negative experience: Booked on the app. Nothing on their system. No spaces left. Waste of time. Friendly staff, but computer system doesn't work. And the entry / exit gates are difficult for 4 out of 5 people.

Positive experience: The pool is nice. Only decent sized one around. Sports halls are good. It’s really let down by the pool changing rooms. I understand they have a vast quantity of people coming through each day, but up your cleaning schedule guys. It’s filthy in there! Black mould all over the grout and ceiling tiles. Weird black bobbles all over the place. Stains all over the place. Hair and dust balls in all the corners. It kind of looks lovely me they only clean at head height. It smells gross too, especially the men’s loo It needs a proper deep clean. Tbh the changing rooms could do with a refurb.

Positive experience: Good atmosphere and lots of good sporting facilities. Bodyjam is a fun class. Lots of free parking. Gym membership is reasonably priced. Preferred the old cafe, in the old building as the current one doesn't offer so much choice.

Positive experience: Overall this is a nice facility. A few strange design decisions though. The male toilets in the swimming pool changing rooms only have 2 adult urinals. Considering many children use this facility, there are no low line urinals for them to use. The inevitable consequence is the male toilet always stinks of urine.

Positive experience: Took my grandson swimming. Facilities are really good. I used to take my kids here. The baby pool water is not as warm as it used to be. You need a £1 coin for the lockers, reception do not have any. They will sell you a token for £1.50.

Negative experience: Bit disappointed as booked the aqua swim. Got in the pool waiting for our instructor to be told its cancelled. They had been informed earlier but forgot to relay her message until 15 minutes after the start time.

Fantastic experience: I had to leave a review because usually soft plays make me cringe from the grubbiness but this place was really clean even in places that must be quite difficult to clean. That's exactly how a soft play for children should be , hygienic for those playing. I'm really impressed by the cleanliness and size which is perfect. Will definitely be a regular visitor now. Thank you.

Positive experience: Drinking Water taps are not working. People are coming in shoes in swimmingpool area. People are Swimming in tshirts and leggins - disguisting and unhygienic MORE/update: can you set and próby and gang in frames atvthe sauna’s doors any BASIC ETIQUETE ? Like: whisper orczikencecinsteadclout talk-talks (people wants to get rest) Use towels, do not interfere others with e.g slashing water, touch „by accident”. Please mount hose with water in steam sauna to flush tiles at which people are sitting. Read and learn from scandinavian sauna’s rules please.

Positive experience: Took my daughters to the soft play here. Firstly, the soft play itself is excellent. Both Daughters (3y 10m, 1y 6m) Loved it, the scale of it is extremely impressive and left both children with plenty to do. It was a breeze to book in and the price was perfectly reasonable. The negatives, the seating given for the parents was just not up to standard. Not enough, and not enough space. As such, with pushchair and changing bags, very difficult to get comfortable or feel secure. Similar facilities elsewhere are far more generous, if this could be improved (Difficult, sadly maybe impossible due to the enclosed nature of the soft play facility, this I can appreciate) then it would be ideal.

Fantastic experience: Been years since I'd been (back when it was Fleming Park). Everything looks new and nice. Husband and daughter love swimming there and the soft play / bouncy castle activities are also really lovely additions!

Fantastic experience: I hosted a badminton tournament here and it went very successfully. The participants involved in the tournament were very impressed with the leisure centre and really liked it. The courts are big and lots of space around for people to watch which is good. Impressive!

Fantastic experience: Really nice place with a good pool and by the looks of it, gym, squash courts, badminton courts etc. Nice entrance area with a coffee, food setup. Place all clean and I've had no issues here. Free parking and no overnight restrictions which is good if you have a camper etc.

Fantastic experience: Fabulous pool, massive unisex changing room with loads of lockers and cubicles - big and small. Deep end is really deep (but no diving) and great looking baby pool. Temperature was a bit cool - but absolutely fine once you got swimming

Positive experience: Lovely big pool, with smaller learner/kids pool alongside. Steam room and sauna great. Slow swimming lanes could do with being bigger as the busiest and some people very slow so can get congested. Pay as you go swims great as you don't have to join.

Negative experience: Lovely pool. Very clean. However booked to go lane swimming, sadly there were so many people booked you couldnt swim properly. After 15 minutes I got fed up and left.

Negative experience: Visited the pool today and it’s a lovely leisure centre ruined by overflowing nappy bins, little white sticker backings from the wristbands all over the floor, alongside ample sock fluff and other material sticking to the bottom of your feet, various locker keys broken (rendering the lockers practically unusable), and lifeguards just walking off poolside ignoring the disgusting floors. We used a “family” changing room which had rubbish (used coffee cups) spilt all over the inside, on our return after the swim the rubbish was still there! I fear if they don’t buck their ideas up, it will quickly become ruined like the old site did, shame.

Positive experience: Had a meeting in the meeting room - room changed at last minute and reception didn't notify members some of whom went to the previous room. Also air con didn't seem to work so a heated meeting was hot too.

Fantastic experience: Such a good leisure centre I love having it close to where I live. So much going on here! I especially want to shout out the parent and baby fitness classes and their instructors!

Fantastic experience: Massive leisure centre . Everything you need in one place , lots of parking and nearby outdoor space . Nice little cafe inside and seating area . Very busy but able to cope.

Positive experience: Good selection of classes with lovely new sports hall, need to update system so if book online don't have to queue

Positive experience: Although I live in Winchester I use the pool at Places in Eastleigh because they have proper steps to enter the pool . Unfortunately, Winchester only have ladder steps which I can't use due to arthritis

Fantastic experience: Fantastic place,no need to download an app(like in Winchester) to book a swimming session , just go to the main desk and pay . No problem . Also very clean and family friendly.

Fantastic experience: Had a little issue with my wife's introduction to the gym last week, but the staff corrected the issue promptly. Pool is lovely for family day and the coffee shop does good coffee with a smile. Also used this venue for meetings, was affordable and well presented.

Fantastic experience: A friend and I have had two games of squash here recently and thoroughly enjoyed our experience (of course it helps when your a winner ) but the leisure centre helped contribute to my performance. Clean, tidy, bright and the squash courts are in really good condition.

Fantastic experience: Great place to visit on a regular basis, well equipped, clean and safe. Staff approachable, knowledgeable and friendly. Easy to park and there's big outdoor area next to it if you need to walk a dog while your kids are swimming/playing football/using gym etc. Recommended