York Stadium Leisure Complex

Negative experience: I visited the stadium last week to watch rugby league York v featherstone.IPre booked my ticket 3 rows from the front. When I reached the terrace I found that to access my seat I had to descend a flight of steep stairs with NO HANDRAIL although not officially disabled I have mobility issues due to arthritis. There was no way I could risk a decent attempt as a fall could have resulted in serious injury. I therefore was unable to watch the match from my seat and had to make do with seeing what I could from the balcony. I must add that the staff were sympathetic and courteous but unable to solve the problem. I will not be visiting the stadium again and advise anyone like me with hip and knee issues to do likewise.

Negative experience: Parking around this stadium is shocking! It’s a decent ground in a shocking location!! I highly highly recommend getting bus/train in for away fans or expect massive huge delays trying to come out, disgrace.

Negative experience: Had a really bad experience today, first time after coming for years, i ordered garlic bread with no cheese, the garlic bread that was presented had some cheese on it and other slices had the cheese scrapped off, very very poor standards

Positive experience: Good swimming area and facilities

Positive experience: Nice modern stadium. Concourse is fairly big but bar service is slow if big away following took 15 mins. Nothing to obscure your view

Fantastic experience: It's big it has loos a good place for the family even at Christmas smoking area all your kids needs catered for

Negative experience: Shocking for parking! No signs anywhere. Turned up on the night no pay on door had to walk to the ticket area for a ticket. They wasn’t helpful at all regarding parking. Walked back to the turnstiles game had already started. Maybe clearer signs for parking!! Was an evening match (Ladies) so not that busy.

Fantastic experience: Great gym. Good air-conditioning, plenty of machines, friendly staff, clean and safe environment

Fantastic experience: Nice pool not too busy generally

Fantastic experience: Lovely

Fantastic experience: A great little stadium

Negative experience: We were trying to find a specific place sign posting is awful in the end we parked up and walked lots of car parking but signage is terrible

Positive experience: Great facilities felt looked after as an away fan friendly staff. Felt a bit intimidating outside with young youth standing in groups possibly looking for an altercation with away fans.

Positive experience: Good venue clean and tidy

Fantastic experience: Great place for rugby and cinema shops ect

Positive experience: Nice little ground although the very small away seating area behind the goal is low so not a great view. Signs to ground and explanation of which car parks you can and cannot use could be better. Friendly staff in ground.

Fantastic experience: Excellent stadium. Perfect amount of amenities Great atmosphere. Would recommend for a game. Wish York was further up the football pyramid with a stadium like this, deserves League 1 minimum.

Positive experience: Although the complex itself is a great facility, there are some issues still need resolving. I visited with my husband (who is a season ticket holder for both YCFC and YCK and says the ticketing system has improved since last year)We booked for the pool area with 3 of our young grandchildren. Many of the lockers were out of action but other than that it was a very good facility. My issue was with the cafe. We wanted to treat the grandchildren to lunch after our swim, the 2 youngest are dairy and soy intolerant and although the menu states that there are vegan alternatives, the staff didn't seem to have a clue whether there were or not. (Luckily I had brought a few snacks and veggies for them to nibble on!) We ordered a rocky road and hot chocolate for our granddaughter and tea and coffee for ourselves. The cups were extremely hot to touch even though they were double layered and my tea bag was left in so by the time I had dealt with the little ones and taken the lid off it was totally stewed. I had to ask for the table to be wiped down as it was still covered in food and sticky from previous customers. We had also ordered a cheese and ham toastie and a toasted tea cake, after 25 minutes these hadn't arrived so I had to ask where they were, the staff had obviously completely forgotten them and I was told they would be with me soon. As I walked away from the counter my granddaughter told me the girl rolled her eyes behind my back! When the said hot food arrived, I made a comment such as, "good, at last" instead of a polite apology, then the man serving us rudely said " we ARE very busy" which was totally untrue! The toasted tea cake was tasteless and my toastie instead of being in sliced bread as I was expecting was in an warm but untoasted floury roll with very little filling (see pics) What a disappointment for our £17.05, total rip off and not at all what we were expecting. Not the first time we've had poor service at the cafe, think we have learnt our lesson and won't be visiting again.

Positive experience: The gym here is ok need some more duplicate equipment as I find myself having to change exercises because someone using the peice for way to long ...there an old guy in the gym that works there that makes you feel quite uncomfortable as you catch him stairing at you quite alot when your working out as if he's eager to tell you everything your doing wrong .I thought it was just me but 2 of my freinds noticed it aswell

Positive experience: Good place plenty of shops and businesses

Positive experience: Watched LEEDS UNITED V BLACKPOOL in friendly so.e tidy football ⚽️ played and Leeds Co.i g out 4 nil winners

Fantastic experience: Brilliant venue

Positive experience: Nice stadium. Plenty of up to date facilities but utterly utterly soulless. Shame, a real missed opportunity.

Fantastic experience: Started using this gym a month ago. Very impressed. Great equipment plenty of cleaning stations. Very well maintained with staff members cleaning & painting etc if needed. Would highly recommend

Fantastic experience: Great new stadium for york

Fantastic experience: Still a few issues in getting tickets and access through the turnstiles , but once in it's a modern stadium with what looks like a decent playing surface. Still hanker back to Clarence Street days though.

Positive experience: Great venue but not covid safe when only opened one stand

Fantastic experience: Great place to watch football....

Fantastic experience: Plenty of space to move around. The screen and sound were impressive This made for a very enjoyable experience Would go there again

Fantastic experience: New stadium and sports complex. Went to watch York City v Southport. It is part of retail park on the outskirts of the city. It is a nice stadium, all seater and covered on all four sides. There is a park and ride next to the stadium, with a regular service into the city centre, which takes about 15 minutes. Enjoyed the visit, but it is so far out of the city centre, it didn't really feel like it was York.

Positive experience: The gym here has the potential to be pretty good - if a few niggles are resolved or improved, it’s a good size, plenty of space around equipment which is good quality and brand new, it’s also very clean and staff are friendly, here’s what could be or needs to be improved, there’s no TRX (which is pretty basic gym equipment) and nowhere at present to hang one, there needs to be, there are no fitbands available, only one drinking fountain (and it only delivers tepid water) a place this size needs more than one, there are ‘pool only’ memberships and ‘gym & pool’ memberships but no ‘gym only’ memberships, which doesn’t seem right, while the gym initially feels lovely and cool when you initially enter from outside, it’s a bit of an illusion and the actual room temperature is 20-21C (too warm for training) the AC units are flat out trying to deliver cooler but there are fewer than half the quantity needed to cool a space of this size, you really need more, particularly during summer, the two popular and well attended daytime yoga classes have been scrapped leaving members with off peak memberships no yoga classes they can attend, and finally the squat rack has been incorrectly installed facing away from the mirror, after being open for several months now thus really should be now have been turned around. Ok hope that all proves useful and the above issues are quickly resolved and you might then get five stars.

Fantastic experience: Blood taking went OK

Fantastic experience: I went for a swim today, the first day open after lockdown. Booked easily on the Better health app, swiped my barcode and went straight in. Fresh clean changing room, sizeable lockers. Straight put of the locker room into the new 25m swimming pool separated off from the kids pools. One way clockwise system in place for lane swimming, well managed and staffed. Fab for swimming