Brandon Leisure Centre

Information about Brandon Leisure Centre
Opening hours
- sunday: 8h-16h
- monday: 6h-21h
- tuesday: 6h-21h
- wednesday: 6h-21h
- thursday: 6h-21h
- friday: 6h-21h
- saturday: 8h-16h
Not-for-profit social enterprise Abbeycroft, has been running the Festive Food project since 2020 in partnership with West Suffolk College, Bury St Edmunds Town Council, Bury St Edmunds Rickshaw and other supporting organisations. This Christmas, over 200 heat-at-home...
The social enterprise is one of the first small trusts in the UK to adopt technology Abbeycroft is considering expanding to other centres following a successful trial “It has made us safer and brought a new level of engagement to our lifeguards” Abbeycroft has...
Following repairs, a delay to the scheduled pool reopening at Kingfisher has been described as “deeply frustrating but unavoidable”. Initial repair work relating to a damaged roof, which led to the pool’s closure at the end of August, has been completed on schedule,...
Our comment from FitFit UK about Brandon Leisure Centre:
Brandon Leisure Centre is a vibrant and friendly facility located in Brandon, United Kingdom. It boasts an excellently equipped gym and a variety of classes that cater to all fitness levels. Users have praised the friendliness of the staff and the active environment, making it a welcoming space for newcomers and regulars alike.
While the centre offers a fantastic selection of services, some users have expressed a desire for additional facilities, particularly a swimming pool. Despite this, the centre provides an alternative with access to the nearby river for outdoor activities.
In terms of sporting facilities, there is a mix of feedback; although some users appreciate the amenities available, there have been concerns raised about the condition of the football pitches and tennis courts, which are being addressed by the management. Overall, visitors can expect a clean, well-maintained environment that is dedicated to supporting health and fitness.
For those seeking a great place to work out or participate in community sports, Brandon Leisure Centre is highly recommended due to its friendly atmosphere and commitment to improvement.
Brandon Leisure Centre: Opinions
Fantastic experience: Very good.
Fantastic experience: Very friendly and welcoming place. Excellently equipped gym.
Hi Chris, thank you for your positive review - it means a lot to us here at Abbeycroft! :)
Negative experience: Worst football pitches in the county
Thank you for taking the time to share your concerns about the condition of our pitches at Brandon Leisure Centre and we apologise your recent experience falls below your expectations. While we believe that our pitches are generally well-maintained, we acknowledge that there may be areas that require attention so we conducted an inspection today and find them in good condition. Would you mind providing a bit more detail about your concerns in an email to [email protected], so we can work with our partners to improve the standards if required. Thank you
Positive experience: Nice staff, very active classes. Would probably return for some sort of beginners course instead of being dragged by my parents and forced to taste my own lungs. On the bright side I don't smoke so they tasted alright.
Fantastic experience: Physiotherapy, very friendly, lovely girl.
Hi Margaret, thank you for your kind words - it means a lot to us here at Abbeycroft!
Fantastic experience: i rate this place
Hi Olivia, thank you for your positive review - it means a lot to us here at Abbeycroft!
Positive experience: A good facility
Hi Stuart, thank you for your positive review - we look forward to seeing you again at our centre :)
Positive experience: Great facilities just need a swimming pool mind you you've got the river for a toe dip or jump in the summer or whenever
Hi James, Thank you for your positive review, we look forward to seeing you again at our centre :)
Fantastic experience: Fantastic facility that offers everything you need to get and stay healthy.
Hi James, Thank you for your positive review - it means a lot to us here at Abbeycroft! :)
Fantastic experience: Fantastic gym, the staff are so friendly
Hi Jayne, thank you for your positive review - we look forward to seeing you again at our centre :)
Positive experience: Needs a swimming pool for the less able bodies who cannot use gym equipment
The likelihood of Brandon having a swimming pool is very low as the land surrounding the site is not owned by Abbeycroft or the council but Brandon Remembrance Playing Field. But we do have a power assisted gym called Innerva which is very suited for the less able bodied person. You can find more information on Innerva at this link - https://www.acleisure.com/centres/wellbeing-hub/
Positive experience: Just missing a swimming pool
Positive experience: The gym is nice, missing some equipment from existing weights, likely stolen or broken. The tennis court isn't that flat but still usable, the squash court is good! This would be a 4 star but the mens room smells like someone or something died in the ceiling and it's been like that for a couple of weeks. Also the BMI machine has been broken for some time and has a sticker saying its getting repaired, but the sticker is soo old it needs a repair too.
Thank you for your comments. I can confirm that the equipment in the gym is the same as the prior to the refurb with the addition of some new functional equipment. Were equipment has condemned due to parts not being able to be obtained have had to be removed and where it is the only piece of equipment like the leg press we have replaced with new. The BMI scales in the lobby, this is owned by an external company who are fully responsible of the upkeep, this has now been repaired, but we do have one on the gym floor which is accessible for anyone who comes in the centre. With regards to the tennis court this is owned by Brandon Remembrance Playing Field so we can pass on your comments to them.
Positive experience: Nice place
Fantastic experience: Overall great experience, staff explaining everything.
Fantastic experience: Went for physio and saw Sarah she was amazing 1st time I have been and was very impressed. All staff very friendly and helpful.From Barry Joseph who attended.
Fantastic experience: great place to go to
Fantastic experience: Really friendly place.
Fantastic experience: Clean friendly staff. Needs a swimming pool but had done for 20 years now.
Fantastic experience: It was OK had a go on the machine going twice a week
Fantastic experience: Great basketball facilities
Positive experience: Didnt enter the property. Waited outside while my wife attended a physio appointment. No idea what its like inside
Negative experience: Just no
Hi Harvey, we're sorry that your experience did not meet your expectations. We're eager to know how we can improve next time, so if you'd like to tell us, you can email our team via [email protected] We hope to hear from you! Thanks, The Abbeycroft Team
Negative experience: Should of changed your sign that shows open
Hi Kinga, we're sorry that your experience did not meet your expectations. We're eager to know how we can improve next time, so if you'd like to tell us, you can email our team via [email protected] We hope to hear from you! Thanks, The Abbeycroft Team
Positive experience: Prefer for gym
Positive experience: Has a hospital feel about it with the refurb, obviously gearing to health centre and income rather than fuffiling the sporting side
Fantastic experience: Very good
Fantastic experience: Nice quiet place, park and river with lock
Fantastic experience: Ada had a fantastic morning playing with the toys and had a great time on the bouncy castle, we had a great morning Thankyou
Fantastic experience: Went there to have physio
Fantastic experience: Has a nice gym free car park
Positive experience: TVs not working. Equipment needs repairing
Fantastic experience: i’ve started using the gym here and i’m honestly so happy with it. the layout of the gym is neat, bright, spacious, and a good variety of machines / areas to use. there is always someone on hand in the gym if you have any queries regarding workouts or how to use machines, which really contrasts with most other gyms i’ve used. i pay per session at the gym compared to the membership as i’m not always in this area, but even the session price is brilliant for students. overall, highly recommend this local centre
Positive experience: It's ok
Negative experience: Does NOT have a swimming pool. Ignore the review that says it does. That review is based on a member of Brandon being allowed to use the swimming pool of another leisure centre in the AC chain. Happy to remove this review once the other review is removed and once Google no longer lists Brandon under "swimming pools". The AC Leisure website and booking system is the worst thought through website I've used. E.g. it says swimming is open all day ... But then says the only slot (either full or empty - i.e. any slot) is 2.30-3.15pm. Both things cannot be true
Fantastic experience: They have sword fighting classes!!!
Fantastic experience: Only go to well being suite for excersise, clean and tidy, cafe to eat in or out, outside is playing fields.
Fantastic experience: Good gym but wish there was more plyometric and athlete workout routines also wish junior membership wasn’t at 4:00 - 5:00
Positive experience: Best way to spend the day
Negative experience: Friendly staff but no one seems to know any after school activities for children. I've emailed leisure centre in October and still haven't received the reply. I've called the number, no answer. I have left messages ,still no reply. I've never dealt with such poor service...
Fantastic experience: Great range of facilities and all staff helpful. Kids enjoy the variety of events, sports on offer
Fantastic experience: Haven't been for years, popped in to see the health visiting team to weigh my baby, the whole place is revamped and so clean and fresh, facilities are great, loads of room too. Will definitely be trying the gym soon!
Fantastic experience: All the staff are friendly and are on hand if you need help with the machines or advise
Positive experience: Very clean entrance staff not too forward to assist you calm and relaxed
Fantastic experience: The staff there are great, really friendly and helpful and Jose was great with my son. Beth was helpful and knowledgeable with my husbands back injury giving him exercises to do and I really enjoy her classes.
Fantastic experience: Always clean, very helpful staff
Negative experience: Gym staff at reception obviously bored. Desks are not to sit on. And one should chew gum without smacking.
Sorry to hear you have rated your experience at 2 stars Paul, this is certainly not the level of service I expect for our customers. I will follow up with the staff on that day and take relevant action. I hope this goes someway to assuring you that this is not the standard experience at Brandon Leisure & Health Hub and that you re-visit us soon to give us an opportunity to put things right. If you’d like to feedback any further or would like a discussion, please email [email protected]. Thank you, Dan
Negative experience: The staff on site are nice people but it is impossible to get an answer when calling and the staff handling the central email account take a week or more to reply - if your query requires more than one email back and forth you might get it resolved in a month's time. If you don't use the app (which is limited in options anyway) you'll struggle to book, cancel or move your classes, and then be invoiced if you miss one despite trying to inform them. Abbeycroft need to have more staff on site and in their central office.
Negative experience: Closed this Saturday afternoon why
Positive experience: Having not been to sports centre for some years it was slightly sad to see that having been modernised its now quite sterile and soulless, all very modern and done well but lacking the warmth it once had.
Positive experience: Great service and team
Fantastic experience: Brilliant leisure centre
Positive experience: Wonderful!
Fantastic experience: Just had a referb the place is looking very modern, The staff are very nice and friendly also helping me with my weight journey, Amazing place
Fantastic experience: Closed of course and undergoing a huge upgrade. Brilliant location with nearby sports fields, fishing, allotments and riverside walks.
Positive experience: Closed whilst building work is taking place.
Positive experience: The playing fields were excellent.
Fantastic experience: Trainers are really helpful, happy and full of guidance. Great tennis court and lots on offer with the facilities.
Fantastic experience: Lovely place to spend some time
Thank you for your kind review Paulo.
Positive experience: Nice open area. Play area needs some TLC. Shame football club has pinched half the field, especially when the area belongs to whole town & not just football club.
Positive experience: Staff very friendly good facilities
Positive experience: Buzzing atmosphere, friendly staff
Fantastic experience: Great local gym with friendly staff and long opening hours allowing you to get a workout in before or after work
Positive experience: Really good plenty to do for all ages
Positive experience: Reasonable facilities, lots going on with polite staff.
Fantastic experience: Liniște în natură excepțional
Fantastic experience: Great place for training powerlifting,frendly&nice staff. Lee&Giuseppe are spspecial guys,very profesional!
Fantastic experience: Excellent location,clean
Positive experience: Great local leisure centre with lots going on and friendly atmosphere. Changing rooms really need a refurb though.
Fantastic experience: Great place to go swimming with the children. They didn't want to leave the pool
Fantastic experience: Good place to visit
Positive experience: Friendly place
Fantastic experience: Everybody very helpful nice gym.
Fantastic experience: It is busy and people are nice
Negative experience: It's to small and kids hanging around and fighting make it uncomfortable
Fantastic experience: Finally went in to vote and was pleased with the layout.
Fantastic experience: Well run good facilities the shapemaster equipment is fantastic
Positive experience: Management seem disinterested. Bar cafe is rarely open. no draft beer only bottled. Could be much better run.
Positive experience: Nice little facility in the middle of nowhere, the football pitches are in dire need of reseeding tho.
Fantastic experience: Lovely place
Fantastic experience: Really fun to play football and basketball from experience
Fantastic experience: Gd facilities on offer here
Fantastic experience: Good gym !
Fantastic experience: At Carol service St John Ambulance excellent
Positive experience: Needs more staff to give advice
Fantastic experience: Good
Fantastic experience: Very spacious!
Positive experience: Play 5 a side here. Haven't been inside but the area is nice. Car park could do with resurfacing though.
Fantastic experience: Great venue for all sports
Hi Lee, thank you for your positive review - it means a lot to us here at Abbeycroft :)
Fantastic experience: Great place for a function, really helpful staff,
Fantastic experience: Great facilities, friendly staff and a relaxed atmosphere.
Fantastic experience: Nice friendly staff and very helpful
Fantastic experience: Excellent facility for all your needs
Fantastic experience: Perfect
Positive experience: Great toilets
Fantastic experience: I go there for meetings, but going by the friendliness of the staff I have met, I would definately go there if I needed the fitness side.
Positive experience: Very busy Centre lots of evening activities I visit once a week but not as a Gym Member the evening Snack Bar is now closed (which I miss) but there are vending machines with snacks and drinks A new billiard table is now in place Tennis Courts outside refurbished Well worth a visit.
Fantastic experience: Amazing place for a workout or a just simple game of tennis,football or basketball with friends.
Positive experience: The bar space was more than adequate and the buffet provided was small but good quality.
Fantastic experience: Great place, just wish there was a swimming pool as well
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