PureGym London Finchley

Fantastic experience: Highly recommended, reason: parking, space, weights/machines, 24h access, classes.

Fantastic experience: Amazing class with Justyna - full of energy and fun!

Negative experience: This place has gone down hill. Seems the staff dont care about how clean it is. Nothing is ever done when complaints are made. Often smells grim in different places. Upstairs has been so bad everyone has had the tshirts over their nose.. toilets are horrible a lot of times. Evenings are simply a horrible time to go. The youngesters are so disrespectful.. Some cleaners are rude at night. There can be no toilet roll and they do nothing.. showers have been cold since i can remember now.. going warm and cold but never hot. I sometimes need to use the disabled shower if im not as mobile as usual and the shower head has never been fixed. That can also smell unbearable at times.. too bad to be in. Water pressure has issues so the water fountains can be useless. Massage beds are always faulty. To top it all off.. the price went up. It just isnt a nice place to be a lot of the time.

Fantastic experience: Lucy is the best teacher ever and her classes are incredible every time !!!

Positive experience: Oscar is great! He is a brilliant instructor. I really enjoy his classes. Too many people though and not enough equipment. It is dangerous and uncomfortable to train this way

Negative experience: Probably the worst gym I've ever been to. Only 2 benches for bench press Disordered dumbbells Dumbbell handles are VERY slippery for some reason, horrible grip The worst: benches have only 1 leg in front for some reason. Absolutely unstable for heavier weights. Absolute disaster of a gym, would not recommend.

Fantastic experience: It’s just fantastic. I’ve never before really enjoyed going to a gym.

Fantastic experience: It is so good that I recommend everyone to come here, the management staff, the coaches, everything is great. I really congratulate you.

Positive experience: It's quite busy after 5

Negative experience: “The temperature in your studio is extremely cold, which becomes a problem when working out. After sweating during exercise, the sudden cold causes muscle stiffness, making it very uncomfortable. It would be much better if the room was kept at a more balanced temperature.”

Negative experience: Too much people as it's a commercial gym , people don't even re rack and it's a mess at all times .

Negative experience: Always busy and groups of kids are occupying machines for a long time. In the female changing room, a male cleaner stays at peak time. Last time, also a male trainer came in few times. I wonder they don't have any female cleaners or trainers? When I just started I sent an email for a question but no response. Not happy with the staff or equipment but classes are good in this branch.

Fantastic experience: Amazing facility, top equipment and fabulous environment. Good service with well experienced trainers and super clean and comfortable gym for everyone from beginners to professional! Pure Gym Finchley is my second home always makes everyone feels at home with a big family who are always ready to help!

Positive experience: Not bad. It is always busy but it is fine once you get used to the gym. They could make some simple improvements that would make a big difference. Here are a few: > hard to find staff and often there is no one available. There should always be someone at the front desk to take queries etc. there should also be feedback sheet at the front desk so people can provide feedback, complaints etc. >They have TVs above the treadmills, yet they play the same annoying 360p drone footage on repeat. > the juice machine is often out of juice > there are only two bicycles outside of the spinning room, need one more. > a lot of gym members do not treat the machinery well and drop the weights after sets. I have seen a couple machines that have been out of order because of the damage caused by this. It is also annoying. There should be signs to ask members not to drop the weights and respect machinery.

Negative experience: The gym is more and more disgusting! Less and less equipment cleaning products!!! And the staff cant be bothered about it….

Positive experience: Good gym lots of equipment, would like if there was a boxing bag

Fantastic experience: Amazing gym ! Great trainers !

Fantastic experience: Nice gym

Negative experience: Awful gym. 20% of the equipment is not working. Layout is really poor. Machines miss crucial parts such as grips. I left this feedback to the gym membership. Next thing I know, they CANCELLED my membership as response.

Positive experience: The gym is in good condition, and the equipments are new, some old, but there is nothing to complain about. Toilets are usually clean even if there is a lot of dust in the different rooms, but because it's usually very busy. In terms of busyness, the gym is pretty crowded during the pick time (in particular after 6 pm), and the worst is that a good part of the gym is closed because of the classes. That's probably the most annoying thing.

Negative experience: Too packed and busy all the time. Not a fan of having to wait in queue for weights.

Fantastic experience: thank you so much to brian for being so helpful and going the extra mile when helping me retrieve my glasses from a machine! much appreciated and saved my night!

Positive experience: Friendly and helpful. Smaller than the Muswell Hill branch. Better though in my opinion as there's no kids messing around.

Fantastic experience: Great place! Love the gym, the equipments quality, hygiene etc. perfect location as well- just near the east india station so not lots of walking to do.

Positive experience: Everything is great, except for the treadmill, which has a big problem, and the timer is set to turn off automatically at 20 minutes, which is unprecedented in the world.

Fantastic experience: Favourite gym. Open 24hrs which provides flexibility. Always clean and pleasant. Excellent range of equipment.

Fantastic experience: Amazing facility, great for any workout

Positive experience: There’s always weights everywhere, downstairs is a chaos… It has lots of equipment but what’s the point trying to have a workout when you can’t even walk because the floor is full of weights, bars and equipment that should not be there?

Positive experience: PureGym London Finchley is a huge, two-floor gym with well-equipped machines of good quality for working out. The gym is quite spacious, with parking available for members. There are different sections in the gym for different styles of workouts. However, they could utilize some space to create a cage and include boxing bags and machine for forearms Also, I couldn't find the weighing machine in the gym. The peak hours could also be more flexible. Overall, it is a great gym in the area with good pricing and facilities provided.

Fantastic experience: Really good class by Justina today! She picks up small nuances and gives good tips which really makes a difference.

Fantastic experience: Nice gym and friendly staff. The massage chairs are to die after a good workout.

Negative experience: Not a single shower working this morning and when they do they are luke warm. Am i to go to work all sweetie. Get a grip “PURE” Zorica Evetovic your name has been passed to me by your office. Please contact me urgently as i and other 10 members are just fed up with no human person who can address the appalling state of some BASIC facilities !!!!

Positive experience: Solid gym, facilities are good, staff are sound only gripe would be from 2:30 to 6pm weekdays you'll have a deluge of school kids come in some aren't an issue but others like sitting on machines on their phones. Would be nice if there were some more up-to-date machines but nothing stopping you from progressing.

Fantastic experience: Justyna is an excellent trainer to be with. She's patient and enjoys motivating others. She's very encouraging and helps individuals persevere their goals. Justyna is an asset to PureGym.

Fantastic experience: I am very Happy to be a member of this club. Justyna is just amazing at everything she does. Her classes are just awesome. I just love to attend her classes. She is so friendly, supportive and down to earth. I think Justyna is the best ever Manager that the club will ever have. She leads from the front and is seen doing all kinds of jobs for the club. She is just unbelievable, one of a kind person and deserves all the credit. Thank you Justyna for the amazing work you do.

Fantastic experience: It was amazing class, I am thank you for Justyna to be so professional, and helpful person. Great, quality class.

Fantastic experience: The best way to start the week is with Nisha's yoga class on Monday evening! Her positive energy creates a welcoming atmosphere. I admire her commitment - she never missed a class, even when injured! Her expertise is evident in every session. I can feel the positive impact on both my body and mind. Plus, she's incredibly caring and helpful to everyone in the class.

Fantastic experience: Very good professional trainers and the atmosphere is really friendly.

Fantastic experience: I went to a yoga class today (Monday @ 8.15pm). It is one of the best classes I have been to. Nisha was explaining yoga poses so well and showing alternatives too. I left feel so much calmer after the class. I absolutely love this yoga class by Nisha and I’ll be going again everytime she is teaching. Thank you Nisha. Deepa x

Fantastic experience: Justyna, Brian, Rachel & Noemi are brilliant! Thank you for pushing me into shape! Love your classes.

Fantastic experience: Justynas body tone class was amazing. Would love more early evening classes with Justyna she’s so good!

Fantastic experience: Great classes. Excellent trainers.

Fantastic experience: Loved the class today with Justyna, she is amazing and trying so hard to keep the classes running with much less staff. I am here for the classes, Oskar, Rahul, Naomi, Sama, Jorge, they are all amazing instructors and if the reduce the classes in the calendar lots of people are just going to leave

Fantastic experience: I love box fit with junior he is amazing at what he does and very helpful towards the members Thank you for a brilliant class

Negative experience: All the rowing machines were not working as they should..screws missing taught tension completely gone so making rowing v difficult. Ergo rowers both had no batteries so you can't track your workout. Free weights thrown all over the main floor no free weights put away...staff not interested in putting weights away, users not that interested in putting weights away..

Fantastic experience: Just had a class withJustyna ! Totally loved it!! She is the best!!!

Fantastic experience: Class was amazing I was pushed to my limit!!

Fantastic experience: A very much improved gym layout, I have joined this gym and left 3 times so I’m glad I have come back, a great use of space and great equipment at such a great price I find gyms in London are seriously overpriced and not that clean Well done Pure Gym

Fantastic experience: Great class, excellent instructor! Please add more combat classes to the timetable!

Fantastic experience: Junior brings an energetic class like no other! I work out a lot but I am still left with such a good workout after his boxfit class. He does make pure gym Finchley feel like a little family community so huge thank you Junior!!

Fantastic experience: Junior's Box Fit on Saturday mornings is fun and a great cardio workout. Thanks Junior.

Fantastic experience: Box fit Saturday morning is a great wake up. Junior is an inspiring trainer.

Fantastic experience: Great gym and instructors!

Fantastic experience: Very satisfying bodytone class with justyna more classes with you please.

Fantastic experience: Amazing class. Work just hard enough

Fantastic experience: Love the classes at Finchley Pure Gym. Great variety of cardio, strengthening and yoga. Particularly like circuits, yoga, burn it, box fit and spin! All the trainers keep the classes varied and give you a good work out! Sama and Oscar are really great and super friendly! Would highly recommend

Fantastic experience: Oscar's classes are always such a good workout and they fly by because they are so much fun. Great trainer!

Fantastic experience: I moved from a more expensive gym to puregym east Finchley, the facilities are great. It’s huge here. And so many classes to choose from, I can always get a space. For me it was important that there were pump classes on my days off work, and here there are so many pump classes as well as other strength classes on and different instructors so you can pick and choose what and who you like best. Much better than my old gym. The entry exit system is so simple too. Great value for money, and well managed

Fantastic experience: Nice gym, very good classes with very professional and motivating trainers.

Fantastic experience: I love Justyna’s classes for how motivating and challenging she is. She always checks everyone’s position and makes sure that people push themselves while staying safe

Fantastic experience: Great class wish it was longer !! 30 mins isn’t enough time

Fantastic experience: Great classes and atmosphere. All the trainers are very helpful and friendly. Lots of equipment so you don't have to wait for machines

Fantastic experience: Great Staff very friendly and welcoming. Noemi Sama Junior absolutely amazing.

Positive experience: Over all satisfactory! Showers heat needed to be check and put up the temperature. Spacious gym, nice and friendly environment. Enough Equipments and upgraded recently.

Fantastic experience: Staff are so friendly and are always happy to help if you have any questions or aren’t sure about something.

Fantastic experience: Very good people ( personal trainers) nice community

Fantastic experience: Great selection of classes here, and lovely PTs! You can see the dedication for those involved in running the gym and creating a fun and safe environment, and a very friendly community

Fantastic experience: Love it ♥️ Good classes. Great coaches ️‍♂️

Fantastic experience: I highly recommend Junior’s Boxfit classes on Saturday mornings and Tuesday evenings! A great cardio workout.

Fantastic experience: Very spacious and comfortable gym for all and sundry

Fantastic experience: Yoga class with Sama it’s just Amazing professional trainers and nice manager Justa

Positive experience: I’ve just been sent a feedback questionnaire from PureGym based on my experience at PureGym London Finchley. The last question asked how often I used the women’s only work out area. I’ve been going to this gym for over a year and have never seen a women’s only area, but I would love to use one as I find it quite intimidating. The form didn’t allow me to say this, so can please put up some signage in the gym to show where the women’s only area is. A map of the gym at the entrance would also be great with all the different areas marked on. This would help when trying to work out where the different classes are being held too. Thank you

Positive experience: It's a decent gym good machines but can get busy at some times

Fantastic experience: Great gym where you can achieve a fit body and mind! Lots of support available!

Fantastic experience: Good value, classes and equipment. Always a room for improvement, like mixing up The morning classes, and to level up class quality to be like Oscar, Samar, Justina, Junior ect. All in, happy with the club.

Negative experience: Absolutely ridiculous that they advertised a 3day pass closing specific days, whilst also advertising being open 365 days of the year 24/7 to turn up to the gym being closed!! The doors being covered in red “LOCKERS ARE NOT IN USE TAPE” very disappointed also not brand standards at all.

Fantastic experience: Nice gym, two floors and a large variety of machines for virtually any exercise. Always enough cable machines and plenty of free weights and available barbells. Always clean with helpful PTs everywhere.

Negative experience: I'm leaving this review because it has now been the second time where a PT has said something directly fatphobic at this gym. Baring in mind I have been to many gyms during my weight loss journey around the UK and abroad and never experienced this. Many overweight people comfort eat due to mental health, and passive aggressive and condescending comments by PTs can be the reason for someone not returning to the gym! My first ever class here in September, a PT ended the ab class by saying to me with a big smile on her face and in front of the whole class, "don't go to McDonald's and KFC!", Whether she was trying to be funny or embarrass and shame me in front of the class, I'm not sure, but regardless it was totally unnecessary and rude. Then the other night after a class, the gym was distributing free baked goods, when I asked the PT what the baked items were, he replied with "oh it's nothing sweet", and he walked off, baring in mind I made no mention of sweet things in my question. Unfortunately I've already paid for a years membership here, so I will have to continue coming to this gym. This is such a shame because at the same time there have been some very supportive and lovely PTs. But I urge the management of this gym to remind certain PT's of common decency and respect!!

Negative experience: Unsafe place and robbery happening. My stuff was stolen from locked locker and no manager around to take charge .. no staff from pure gym take care of the situation … contact number does not exist .. if in case on any accident no one is there to help you out …

Fantastic experience: I find myself coming here more and more often rather than choosing the other branches. I think I like the car park next to the entrance and quick access to the main lifting area, which has now been upgraded on top of that. I also like the training area upstairs at the very end round the corner - it feels secluded and pleasent to use. Otherwise, I go to Crouch End and sometimes to North Finchley or Southgate.

Negative experience: The upgrade is dreadful. The gym is much worse than before and the studio is practically useless for yoga & pilates classes. The lights are too bright, the strip lighting is terrible and there are fewer mirrors than before. The majority of studio users have complained to the management, but apparently they are unable to change anything. None of the PTs or freelance teachers were consulted before the changes were implemented. Every class starts with people complaining, so time is lost to that.

Fantastic experience: As someone who is really anxious attending gym alone, the staff are friendly, welcoming and are always on hand to answer any questions you make have. I’d personally like to mention Emily, Rachel, Oscar, Brian and Jorge who I have had classes with and they take their time to explain each exercise and will correct incorrect posture or positioning to make sure you don’t injure yourself.

Positive experience: Nice spacious gym, but as usual, very busy during peak times.

Positive experience: Spacious gym with good equipment. Busy but to be expected. But please turn the air con on! I keep getting so light headed being in there

Positive experience: The Gym has been much improved since the refurbishment New plate loaded Matrix equipment is a welcomed sight at the gym The place is now roomier and more functional than ever before since they knocked down walls and added half a floor of freestyle equipment Pretty good going for a puregym site

Negative experience: I booked a stretch class for 1530 on September 20th; I was the only person who reserved this session. The instructor approached me and informed me that the class would not be held because I was the only person registered, and that we would have to wait and see if anyone else joined. I asked the instructor why I hadn't been informed earlier, and I was told that we don't notify people or cancel classes, and I was advised to check the app to see how many people had booked before attending the class, which surprised me two reasons: 1) it is not my responsibility or headache to know how many people have booked because I am a paying customer. 2) It appears that you have a stringent guideline stating that a class should only be cancelled four hours in advance; therefore, even if I notice that no one has booked the class two hours prior, I still cannot cancel it. Even though I was given the option of a 1:1 session, it should have been anyways offered without requiring me to wait or cancel the class or may be even have this conversation. Perhaps it was offered since the instructor noticed my wet brolly while it was raining heavily outside and that I informed that I have joined this class during my office lunch hour. I realise it has nothing to do with the instructor; they are simply carrying out their duties, but Pure Gym needs to do a better job of alerting clients when there is only one person signed up for a session or cancel the class themseles 4 hours prior and notify the attendee that this class cannot take place. At the very least, I would not have squandered my time, energy, and money. It's particularly detrimental for new consumers when you've recently renovated the gym! I will most certainly not recommend my friends who were supposed to take a membership with Pure Gym London Finchley.

Negative experience: There is a personal thief in this gym. I had my locker broken into and my valuables taken. Gym staff confirmed this has happened before, where they open the padlocks, take what they want and then re lock the lockers. Making it a smooth and clean job! It’s funny no appropriate measures are put in place to tackle this issue.

Positive experience: Good gym, terrible men's changing rooms, in spite of recent re-fit. Water all over the basins and floor. Nowhere to fill a water bottle unless you want to use a drinking fountain. Apparently, it can't be fitted with a tap (really?)

Positive experience: I really like the new refurbished version of the gym. Looks very premium and clean. The only thing is that studio space for classes became very dark and for some reason quite hot. I don't feel like the aircon is powerful enough, even when it's working. Also there are no mirrors on the side walls, I hope that's only the case of finishing the work on the new improved gym standards.

Negative experience: Gym is undergoing a mayor refit. This is well needed as equipment was becoming rather tired. Instead of leaving the gym open with minimal equipment available and frustrated members the gym should have been closed. Don’t really fancy breathing paint fumes and dust whilst training anyway. I did contact pure gym for a refund of my monthly membership fee but that cant be bothered to reply.

Negative experience: I visited, correction, wanted to visit the gym to find out about memberships and to see the gym itself and the facilities. In fact, it's impossible even to enter, to speak to a human being, let alone see the place. It reminds me of a reverse of a prison. You are simply not welcome unless you are willing to part with your money online without seeing what you are signing up for. It's difficult to understand the thinking of the marketing department of PureGym in creating such a disaster zone of an entrance to the gym in East End Road, Finchley. (See the photo.) I'll need to check out at least one other gym in the chain, but there is no way I'm joining such a hell hole. *** UPDATE *** I have since visited the North Finchley branch, where I was able to talk to a human being, who showed me around, explained to me everything. I have joined North Finchley AND engaged a PT as well. Your loss Finchley.

Negative experience: I visited the gym today and encountered an infuriating situation that left me fuming. Despite the crowded atmosphere, a personal trainer shamelessly occupied a bench and a smith machine for a whopping half an hour, all while nobody else was actually using them. To make matters worse, he went to great lengths to safeguard the equipment, placing his diary and personal phone on the floor as if marking his territory. This behaviour is absolutely disgraceful, especially considering the gym's explicit policy of encouraging equipment sharing. Even more astonishing, when approached by several individuals who politely requested to use the machines since they were unoccupied, his response was filled with sheer arrogance and selfishness. It's truly exasperating to witness such actions, particularly because we're all paying to use the facilities, and it's only fair that everyone has equal access to the equipment. This is not an isolated incident, as I have observed other PT's engaging in similar behaviour. It's disheartening to see the blatant disregard for basic gym etiquette, all for the sake of reserving equipment for a trainee who isn't even present. I understand that personal trainers earn their living by training others, but it's important to remember that we are all paying to use the facilities. It's only fair that everyone has equal access to the equipment. While I appreciate the role of personal trainers in the gym, it becomes a problem when they monopolise machines and benches for extended periods, especially when there are no clients actively utilising them. The gym's policy of encouraging equipment sharing is in place precisely to ensure fairness and efficiency for all members. We should strive for a balance where personal trainers can fulfill their professional duties while still respecting the needs and rights of other gym-goers. It's disheartening to witness instances where this balance is disregarded, leading to frustration and a sense of unfairness among paying members.

Negative experience: Since 22 MAR 2024 it's not healthy. The ground floor entrance and the weight lifting area smell mouldy. I got a sore throat so I stopped going to this gym.

Fantastic experience: Arrived just after 7am and was pleased to see that the gym was occupied by a manageable number of people. The equipment is always clean, tidy, and well maintained, which makes for a pleasant workout. Great place to go and exercise or weight train whatever is ones preference.

Positive experience: Generally a decent gym with classes. Shame on a few selfish individuals who ruin it.

Negative experience: I recently had a very disappointing experience at this gym. During my workout, I witnessed a group of individuals showing a complete lack of respect for a female gym member. They were chanting, making animal noises, and even suggesting that she should train in the showers. This kind of behavior is completely unacceptable and disrespectful, and it made the entire gym environment uncomfortable and unpleasant to be around. What's worse is that these individuals even started cheering when the lady left the machine room, which only added to the unpleasant atmosphere. It's disappointing that a few individuals can ruin the experience for everyone else and create a hostile environment. I had always thought of this gym as a decent place to work out, but this incident has left me feeling uncomfortable and disrespected. I hope that the gym management takes incidents like this seriously and takes steps to ensure that all members are treated with respect and dignity. Until then, I don't feel comfortable using the weight room and I cannot recommend this gym to others.

Positive experience: 1. There is parking. Some spaces not available at a certain time but Saturday morning was empty. 2. Clean and spacious gym. Lots of equipment to use. Only thing, free weights section could be more spacious but it's ok when empty. Only 1 EZ bar I could find. 3. Couldn't find the toilets but there was a shower room. 4. Lots of water and energy drinks available. 5. All the lockers were locked when there was hardly anyone in the gym lol.

Positive experience: Not the worst but also not the best gym I’ve ever been to. I would like to start with the loud for no reason announcements they make every almost an hour. No one even understands what the announcement is saying and it is very very loud. Another thing , it’s how dirty it is. Equipment is rarely clean , and I’ve seen people drinking from the tap with their mouth?? I have been to dirtier gyms of course but not with this price. You expect at least for it to be clean. Furthermore, at the tone zone the music is so quiet that you can literally hear every single breath people take, which can be uncomfortable and awkward when you’re working out. With that being said , i genuinely don’t understand why the price of it is so high ? £30 is not that expensive, but that’s when the basic services are provided. On the positive side , there is a lot of space and equipment, some of the staff are friendly and helpful and there is parking for your car if you are driving. Unfortunately there aren’t any other gyms around my house and this is the closest one , so hopefully the management will take the feedback into consideration:)

Positive experience: Clean, but each person needs there own reservation...

Fantastic experience: What a great concept. I have been a member on and off since they launched in London. If your focus is weights and machines, this is my preferred option. 24 hour. Low cost. Well stocked. Don't expect a sauna or pool.