The Gym Group Birmingham Stechford

Information about The Gym Group Birmingham Stechford
Opening hours
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Our comment from FitFit UK about The Gym Group Birmingham Stechford:
The Gym Group Birmingham Stechford is a well-loved fitness center located in Birmingham, United Kingdom, known for its welcoming atmosphere and outstanding staff. Many members praise the helpfulness and approachability of the team, particularly highlighting the exceptional assistance from trainers like Ricardo and Kam, who are noted for their motivation and expertise.
Key strengths of the gym include:
- Friendly Staff: Visitors often mention staff members such as Ricardo and Kam, who go above and beyond to ensure members feel supported in their fitness journeys.
- Clean and Organized Environment: The gym has consistently received positive feedback for its cleanliness and well-maintained facilities, creating a pleasant workout space.
- Diverse Equipment: The facility offers a wide range of machines and ample space for workouts, catering to various fitness levels and training preferences.
- Positive Community Vibe: Many users find a great sense of community, making it easy to meet new people and share fitness experiences.
- 24/7 Accessibility: The gym's round-the-clock opening hours allow attendees to work out at their convenience.
Despite the overwhelmingly positive feedback, some users have expressed concerns about the gym's cleanliness and sanitation practices, particularly regarding the availability of cleaning supplies and the upkeep of equipment. Management has acknowledged these issues and continues to improve their cleaning protocols while committing to providing a safe and hygienic environment for all members.
Overall, The Gym Group Birmingham Stechford comes highly recommended by its members for its friendly staff, supportive environment, and top-notch facilities.
Services, Machines and Guided Classes
The Gym Group Birmingham Stechford: Opinions
Fantastic experience: Xavié is an amazing staff member and she helped me with my induction
Fantastic experience: Ricardo is the best
Fantastic experience: Non-hostile environment, the staff are approachable, and extremely helpful/considerate. Ricardo (head & shoulders above) is exceptional too, extremely helpful.. just ask for him.. you’ll see why after like 30seconds of meeting him… One of the GOOD GUYS!! .. if you’re on either a “weight-loss” or fitness/bulking regime.. he.. is.. the.. GUY to TRUST!!
Fantastic experience: Best gym! Big thanks to Ricardo for being the BEST trainer
Fantastic experience: Ricardo is a good trainer
Fantastic experience: Kam and Ricardo are the best!
Fantastic experience: Fantastic atmosphere, nice machines always cleans, the staff are really welcoming and lively especially brother KAM and RICARDO always motivating and pushing attendees. This gym has changed my life and helped me lose 20kg so I’m hoping everyone else feels the same way!!
Fantastic experience: Really good gym the manger Ricardo is good to talk to
Fantastic experience: Top gym! I cant fault it. Good environment, judgement free, always clean and tidy. Members are respectful and chilled.. The staff are very friendly and approachable and are willing to help when you need them. Thanks guys for another great session
Negative experience: Shameless move by the gym removing sanitising equipment to save little money. Me and others I spoke to have been getting sick again and again due to equipment full of sweat and dandruff and never cleaned. Before they had spray and tissue and who ever wanted to clean, cleaned it and at least it was getting cleaned from germs. Now they tell you to buy their tiny £5 towels the size of handkerchief which is carrying germs from 100s of people into our bags, cars, homes and to our families regardless of them being washed after. These people are making us sick from these cheap money saving tactics that out others lives at risk. And they pretend to say they care?
Hi, hope you are well. Robust cleaning regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We encourage members to bring in a sweat towel to use after they have used a piece of equipment. Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero. We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines.
Fantastic experience: Kam is the best staff member at this gym. Highly recommend, amazing service!
Fantastic experience: Goood gym Ricardo is the best
Fantastic experience: I will give this gym 5* for the phenomenal staff member Rudzinski at Gym Group. This staff member goes beyond and above always.
Fantastic experience: Kams a top trainer, one of the best trainers i've ever had. The results from his personal sessions are amazing could'nt ask for a better trainer.
Fantastic experience: I have recently joined this gym and my personal trainer Kam has been really good at encouraging me to do better at each session as well as teaching me the right technique. Very important especially when I haven’t been to the gym in four years
Fantastic experience: Theo best gym. So good community
Fantastic experience: The best gym !! Good equipment and very nice people
Fantastic experience: very good training care, the trainer is a young man with very extensive knowledge and, despite his young age, a lot of experience, I recommend it
Fantastic experience: Good gym
Fantastic experience: I highly recommend this gym, especially PT Kam, real professional with a lot of passion for wellness.
Fantastic experience: The gym is really spaced out & clean - a nice place to workout in!
Fantastic experience: Best gym
Fantastic experience: Good gym
Fantastic experience: Great gym, been here for a while. Has a range of machines and equipment available for use and ample space for working out. Staff are lovely, very helpful and friendly
Fantastic experience: Good gym
Fantastic experience: Good gym
Fantastic experience: 10/10 gym
Fantastic experience: Best gym
Fantastic experience: Lovely gym, great team
Fantastic experience: This is one of the best gyms in the UK. I recently joined, and I am thoroughly enjoying my experience. The facility is impeccably clean, creating a welcoming atmosphere for all members. The people here are incredibly friendly, and the staff is amazing—always ready to provide assistance and support. One of the standout features is that the gym is open 24 hours, making it convenient for everyone to fit workouts into their schedules. The wide range of modern equipment ensures that there is something for everyone, regardless of fitness levels or preferences. Additionally, the diverse range of classes offered, from high-intensity interval training to yoga, caters to various interests and helps to keep the workouts engaging. The sense of community here is truly inspiring, and it motivates me to stay committed to my fitness goals. I highly recommend this gym to anyone looking for a positive and enjoyable fitness experience!
Fantastic experience: Amazing gym, great team, well presented and clean. Staff are great especially hally
Positive experience: Just about hitting average
Fantastic experience: Great Gym
Fantastic experience: Really love this gym. Friendly atmosphere and great staff. Great place to get in shape, meet new people and improve your mental health.
Fantastic experience: Very spotless gym ☺️
Fantastic experience: Hally and Ricardo are amazing
Fantastic experience: Great gym
Fantastic experience: Xav was very helpful and made sure I understood everything before starting my membership. Was a great help to me and my friends!
Fantastic experience: Staff are great came in today for the first time they helped me out to get membership sorted
Fantastic experience: The gym workers are amazing Kam and Xavier always there to assist.
Negative experience: Worst gym in Birmingham, full of wannabes that don’t clean up after themselves and just sit there between sets on their phone for hours. In one of the worst parts of Birmingham so not surprised with the users that don’t put equipment back or clean their dirty sweat of equipment.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Birmingham Stechford is made aware of your thoughts.
Fantastic experience: Amazing gym with polite and welcoming staff
Fantastic experience: Really good gym
Fantastic experience: The team is respectful and helpful. hally, kam, ricardo and xavie are nice to talk to and generally friendly
Fantastic experience: Lovely gym been going here for a while. Staff are friendly and people are considerate they are willing to share a machine rather than have you wait around.
Fantastic experience: Clean and organized place
Fantastic experience: Great place to be.
Positive experience: Excellent gym apart from the cleanliness. For some reason removed all cleaning equipment. So people sweat and leave body fluid on mats and equipment . Surely this can lead to transmission of diseases.
Negative experience: Avoid this gym at all costs. Randomly blocked my access to the gym with no contact and no reply to any of my emails. DD only went out a couple weeks ago but have completely disabled my access to the gym. Cancelled membership.
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Positive experience: It's a good gym. I've been going there for quite some time. The only issue is there is no cleaning station upstairs and there are no benches that can be adjusted into a decline position.
Hi, hope you are well. Robust cleaning regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We encourage members to bring in a sweat towel to use after they have used a piece of equipment. Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero. We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines.
Fantastic experience: Amazing equipment, staff and fellas
Fantastic experience: Best gym all over
Positive experience: Been going for a month and a half ish good gym got most of the equipment u would mostly need just gets really busy at around 6.30 around 100 people at 8ish so having to go at 5 everymorning apart from that amazing gym
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Negative experience: Extremely rude staff
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Birmingham Stechford is made aware of your thoughts.
Fantastic experience: Great clean and tidy gym with a good.ammount of functional equipment
Fantastic experience: It's good. A maintained gym covering all fitness machines . Flexible timings and environment.everything is on board.thumbs up.
Fantastic experience: Good people Dev
Fantastic experience: Dev NICE PERSON
Fantastic experience: Rlly nice staff and good atmosphere.
Fantastic experience: Dev Clean and safe gym
Fantastic experience: Best gym to work out in. Clean and friendly team including cj always willing a helping hand
Fantastic experience: Cj is amazing and friendly
Fantastic experience: Staff are all great, especially dani and ty. Great classes ran by Dani. Gym is always clean and tidy. And will go the extra mile to help anyone
Fantastic experience: Lovely Gym! Danielle is a great PT, really friendly and professional. She is very knowledgeable and has been really supportive during workout sessions
Fantastic experience: It’s amazing to be there
Fantastic experience: It’s a big Gym and clean.
Fantastic experience: Clan and well maintained, staff are very friendly
Fantastic experience: The team at the gym group are great. always on hand to give advice. just come back from ramadan break and got support. very happy. Addy and CJ are my go too
Fantastic experience: Large spacious gym. Always clean with really friendly and supportive staff! Especially Dani and Ty who welcomed me on my first day with friendly faces at the door. Dani has been incredibly helpful in my fitness journey and became my lovely PT! Management and staff are wecloming and supportive as well as always looking out for your physical wellbeing.
Fantastic experience: 2 floors plenty of equipment
Fantastic experience: Perfect friendly environment
Fantastic experience: CJ is lovely, always smiling. The team is great, super friendly and great atmosphere
Fantastic experience: This gym is my favourite. I train along side a great friend. And CJ is awesome, lovely smile. And ty the cleaner is a loud mouth. Great atmosphere
Fantastic experience: I love the gym
Fantastic experience: Nice atmosphere, friendly personnel and good equipment.
Fantastic experience: Clean gym, Nice staff
Fantastic experience: The best Gym Group in Birmingham! Friendly employees, clean facilities and easy to access.
Fantastic experience: The is the 2nd gym I've been to in Birmingham and I'm very happy with what it has to offer. A good selection of classes in the mornings and evenings, all through the week. The staff are really nice and help taking me through any equipment I didn't know how to use, the app you get when signing up allows you to book classes, pt taster sessions and an induction when you first join. Large space upstairs as well as the downstairs cardio and weights area. Showers and toilets. Ideal gym, would recommend. Very clean and tidy.
Fantastic experience: Great place, friendly staff. Management are awesome! Would definitely recommend this place!!!
Fantastic experience: Very clean gym, all staff are very professional, helpful and friendly. Highly recommend this gym
Fantastic experience: Great friendly staff and Affy is a fantastic manager. Gym always clean.
Fantastic experience: Been coming since last year July , never had any issue or complain everything in a good working condition and staffs are supper friendly
Fantastic experience: Great staff members. Very friendly.
Fantastic experience: The most clean and tidy Gym in the Area! A1 team trainers!
Fantastic experience: Very professional PT always keeping the gym clean and tidy. Nice environment.
Fantastic experience: Been here for 1 month and honestly best decision I’ve made gym is always clean and people are friendly
Fantastic experience: What i like the most about stechford club , Is always clean and tidy unlike other gyms , staffs are always around and helpful .
Fantastic experience: Since starting the gym at strchford I have found it brilliant staff are amazing Dani specially she is one in a million when it comes to the classes and wanting to know anything she has so much time for you. I haven’t found any faults and I will continue my journey at the gym group stechford. Oh last but not least the cleanliness is really good too
Fantastic experience: Staff are lovely, Wednesday morning class 10am was brilliant.
Fantastic experience: I started here nearly 4 weeks ago with CJ as my personal trainer. She is friendly and makes me feel good about attending. I have her once a week. And she's always there if I need advice any time. The gym itself is great. Everyone is very friendly and welcoming. I actually enjoy working out as I attend 5 days a week. The only issue I have is the QR entry code doesn't work at all for me. I always use the code. And a lot of people don't put weights back after use. It's down to the staff to have to do it, as sometimes I can't find the weights I need. If only the lazy people put things back where they got it from. Because it's not the PTs job to do it. But overall I would definitely recommend this gym and all the staff.
Positive experience: Gym is good, great that u can go at any time, however after the yearly deep clean of the gym, the machines have been put together so closely it’s disgusting! If u move yr hand or arm yr literally touching the person next to You, there is no personal space. For some of the members I think they would enjoy it as they mostly go There to stare, but for the rest who aren’t desperate it is not very comfortable when ur working out and someone is Literally breathing all over you! Put the machines back with space as they were before! Ie treadmills, bike, stepper! Practically making love to the perosn next to You! Nobody wants a stranger that close sweating and smelling all over you! Plus it would also help if the treadmills did not always say error on the majority of them! No women only area either and the men Like To Take Over the weights and just stand round Chilling by the machines with their phones out!
Thanks so much for your feedback, Shubz Moody. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Birmingham Stechford is made aware of your thoughts.
Fantastic experience: Cant ask for more , gym is spot on , staff are frindly
Fantastic experience: It's a good gym for beginners and a commercial gym all together. I go there around 12, so it's often not so busy.
Fantastic experience: I have been to many gyms in Birmingham but never have experienced more friendly staff who pay alternation to their users. From the PT’s to the cleaning staff Amazing atmosphere and family feel who make you feel like coming back just to say hi.
Positive experience: It's a good, well-kept gym, clean baths and plenty of equipment in 2 floors. 5 stars if there are enough cleaning wiping rolls to clean equipment before/ after using a machine.
Hi, hope you are well. Robust cleaning and sanitising regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We are now going to start reducing the number of cleaning stations through the gym whilst still providing cleaning materials for those members who desire them to clean down kit. Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero. We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines.
Positive experience: All round, not a bad gym. Cardio facilities are great. Staff are friendly. A few issues... Sometimes the toilets are left in a terrible state by people with a very poor attitude and very poor personal hygiene. I don't blame the staff for this at all - it is some of the clientele. Also, at times groups of people tend to congregate around machines and I imagine this can be quite intimidating for some gym-goers. Also, you can sometimes find people next to you on cardio machines playing music from their phones without earphones. It is annoying as it means you have to play your music louder through your earphones, but it interferes and can damage your hearing over time.
Thanks so much for your feedback, Ryan Byrne. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Great staff a friendly and comfortable experience with everyone. A place where everyone can join toghether in working out and as a community
Hi there, thank you for your feedback.
Positive experience: Management require interpersonal skills. Lockers are never emptied overnight always a problem finding one. Some members don't put weights back always on the phone and full blown conversation with other members at the top of their voices leaving rubbish with no regard to people training which is off putting.Today 26/I/24 I was watching a member to finish with preacher curl I did 2 different exercises and the guy still hadn't finished. I asked politely if I could do a rep while he rested and got verbal abuse in exchange. The youth of today they need to be taught some matters. Travelled all around the world and this behaviour is prevalent in England and the USA.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Birmingham Stechford is made aware of your thoughts.
Positive experience: Pretty good gym, although I hardly ever see staff there and I'm new to using the gym so I could really do with some help with which machines to use and how to get started with weights. I feel pretty self conscious as I'm bigger and trying to get in shape and it's a bit nerve wracking when it's really busy with loads of guys standing around the machines just chatting which makes me feel uncomfortable asking to use the machine even though they're not using it, but that's not the gyms fault, some people are just not very caring of other people! Also I do wish there were more beginner classes in the daytime though or classes on the weekend as I can't go in evenings as I have a child. Overall like it a lot!
Thanks so much for your feedback, Hayley Kilpatrick (Hailz). We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Brilliant. Great gym, good layout, friendly atmosphere. Matt works hard not just a cleaner, tidies up, approachable and informative. Always greets you. Always goes above and beyond. Top marks.. thank you
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
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