PureGym Southampton Bitterne - Upgrade coming soon!
Information about PureGym Southampton Bitterne - Upgrade coming soon!
Opening hours
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Our comment from FitFit UK about PureGym Southampton Bitterne - Upgrade coming soon!:
PureGym Southampton Bitterne is a recently refurbished gym that offers a spacious and friendly environment for all fitness enthusiasts. Located conveniently in Southampton, it provides members with:
- Wide Variety of Equipment: The gym boasts a large selection of machines and free weights, ensuring that members can find what they need for their workouts.
- Welcoming Atmosphere: Users have expressed feeling comfortable and at ease, especially first-time visitors, thanks to the friendly staff.
- Clean Facilities: Many reviews highlight the cleanliness of the gym, with regular maintenance checks and cleaning staff maintaining sanitation standards.
- Ongoing Improvements: The gym is currently undergoing renovations to enhance its offerings, including the introduction of women's only areas and new equipment.
- Accessible Location: Its location makes it easy for community members to access the gym.
While the majority of users are happy with the facilities, some have raised concerns about:
- Busy Times: The gym can become crowded, especially during peak hours, making it difficult to access certain equipment.
- Occasional Equipment Maintenance Issues: Some users have noted that certain machines may require more frequent maintenance.
- Cleanliness Concerns: There have been reports about the cleanliness of changing rooms and equipment usage adherence to health guidelines.
Overall, PureGym Southampton Bitterne stands out for its supportive community, range of equipment, and continuous improvement efforts, making it a great choice for fitness enthusiasts.
Services, Machines and Guided Classes
PureGym Southampton Bitterne - Upgrade coming soon!: Opinions
Fantastic experience: Refurbished as new gym. Large pay to park car park. Easy to access.
Hi Vista. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Went for the first time today was feeling very nervous as its been a while since I've entered a gym after having 2 kids, couldn't have felt more at ease from the help of Leah and Marie. The gym was immaculate and the staff so friendly, they are also opening a women's only area which is great. Recommend this gym!
Hi Naomi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you have eased back into the gym and are enjoy using the gym overall! Keep up the great work! Thanks, PureGym
Negative experience: Avoid this venue. So called upgrade is a retrograde move to 1970's style segregation. Women only areas and an atmosphere of us and them has started to be nurtured and pervades this once inclusive establishment. Rember the day's when ladies weren't welcome at the bar or on the "Billiard table '? Congratulations PureGym for recreating that bygone era.
Fantastic experience: Always a decent gym bit upside down as there in the middle of renovations but still a great gym friendly staff and all round good environment.
Hi Brandon. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Great gym. Friendly environment.
Hi Rachel. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: What a gym never been to a gym before and was really Nervous about going so welcoming sat down with a pt and Explain we're I wanted to get to after a chat he said he would draw up a plan for me but after talking to the with we could not afford it right now as we are going on a trip to new York I told him this but he still send me a plan over that he had put Together and said to see him when I want a full plan put in place and it has got me of to a start and loving gym life big thank you to jude Venn really appreciated if you want to get to were you want to be join jd and go see jude
Hi Duane. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: I really like this gym and some great classes. Tbeybare currently makimg improvements, but still usable.
Hi Leanne. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym
Fantastic experience: Super friendly, clean and great availability of equipment. Classes are friendly and not daunting. Struggling with going to the gym alone the staff have made me feel welcome and at ease
Hi Lorna. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Been using this for a while now. There is always a waiting time for cables otherwise its a great gym with variety of equipments to play with.
Fantastic experience: Favourite gym of all time. Obviously as its new gym so the busy hours are super busy but the fact it has so much equipment and the gym is so massive, there is still room for everyone. It’s got literally every equipment you can imagine. Such a welcoming gym, PTs on duty for a lot of the hours of the day and they’re all extremely supportive. The public that attend the gym are very accommodating as-well. I can understand gyms can be quite intimidating to most but everyone seems really kind and generous with their suggestions or help. The sauna is such a deluxe bonus which I’ve been using a lot. Changing rooms are super clean and the equipment is all brand new and hi-tech. Love it! Would recommend to anyone. (Bring a padlock for the lockers)!
Fantastic experience: Loved the Pilates class! Thank you!
Fantastic experience: Love this gym and it feels like home already, but PLEASE add hooks in the men’s shower cubicles so we can hang our clothes / towels up without getting them wet There’s currently nowhere to put my clothes while I’m showering that is safe from water and would-be thiefs Currently I have to put a couple things on the small soap rack and the rest of my things outside the shower cubicle… which makes it awkward because I have to open the shower door to get my clothes Just a couple of hooks quite high on the walls of each cubicle would be perfect - it would really be awesome Cheers PureGym, David
Negative experience: If I could leave 0 stars I would, the gym itself is great but this is cancelled out entirely because of the overwhelming amount of people where it’s impossible to move either waiting for that new JD gym to open or I might go to the gym group
Hi Kyle. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Negative experience: In the men's changing room, there is a tap that has only one adjustment option, it sprays like a pressure washer, so after washing your hands, you are definitely all wet. To wash your hands with soap, I recommend bringing it from home, because there is a small chance that the soap container will be full up.
Hi Adrian. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Negative experience: they blocked my access to the gym I paid for, now they blocked it because of my fault because their system doesn't work and I had access, it's my fault, their machines don't work and it's still my fault I do not recommend this gym ! I think they have some mental problem and think they are better than a normal person I do not recommend this gym to anyone JD gym will be opened soon in the area. I think it will be much better than what is here. Such gyms should be closed and those who run them should never have contact with people.
Hi Adam. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Stone age equipment
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Fantastic experience: Great Gym, good equipment collection, and less busy than other gyms. However parking is difficult during working hours and equipment stay broken for a long time.
Hi Arijit. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Stuart did a great class Friday morning circuits. Thank you
Hi Emily. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Fantastic experience: pretty good gym. luckily the app tells you how many people are currently in the gym so i can avoid all the busy hours.
Hi Saya. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Member of staff who gave me a class was very helpful, knowledgeable and friendly. I decided the gym wasn't for me though as it was too over crowded unfortunately at a time of the evening you wouldn't expect it to be. This meant I couldn't get to use the equipment I wanted to and in particular the free weights and benches.
Hi Nin Nin. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Fantastic experience: Great gym. Equipment is perfect and enough for everyone to use
Hi Narissa. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Absolutely love Sophie’s Spin class on a Monday and Wednesday AM. I went from absolutely hating spin to really enjoying it. Sophie is brilliant and gives you plenty of motivation, coaching tips and is also super helpful for those who have never done it before. Really recommend her class so thank you Sophie!
Hi Lizzie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Fantastic experience: A very well-organized gym with all the machines and equipment needed for proper exercises
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: The only gym I've lasted more than 3 months at. Now been a member for 8 years. Large and spacious with good quality equipment. The only negative is it's not as clean as it used to be.
Hi J Hammond. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: This gym has an abundance of good equipment. Having been a competitive athlete fo 20 years and a gym owner myself. I'd be surprised if 50% ot the patrons do any exesise correctly. I've found a severe lack of gym etiquette. Customers sit on apparatus between sets on their damn smart phones for extended periods,while others are forced to use alternative equipment disrupting their routines.
Hi Dennis. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. Unfortunately, we are unable to monitor the usage of phones in our gyms, however if people are sitting on equipment I would strongly advise approaching a member of staff on the floor who will be able to help further. We apologise for any inconvenience. Thanks, PureGym
Positive experience: As a PureGym User for many years I have to say on the whole it offers great facilities, what I would say is that sanitising stations need filling up as soon as their empty On a personal and mental health note I wondered if Fitness instructors could do the rounds and approach gym members as they are working out and ask how their workouts are going and whether there's anything they would like to see more of. I think that kind of every once in a while type of engagement would enable members to feel more secure in the gym. My last observation is not about the staff so much but more of an observation that the young male gym users in this gym here really need to chill out more and feel empowered in working out, I see a lot of matcho stuff being projected to see if they are better than people. If you have had a workout smile hold your head up and be proud of who you are and don't listen to what the media, people or what anyone says you should be or conform to just chill out and enjoy your workouts a bit more. I notice a lot of gym users come alive when they engage with fellow members so I think they should just be confident to be themselves when coming alone. I get there's pressure to impress women who look nice but the focus and emphasis should be about just improving your mental health and keeping fit and being happy about yourself in life and stop conforming to pear pressure to be something or someone your not I never care what people think I just do my great workouts and head home. That's where I think introducing a bit of Instructor engagement with Gym user's might help with feelings of isolation as well as people going to classes.
Hi Phil. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Negative experience: Pure gym Bitterne, been no hand sanitizer gel in the dispenser for a month ,this is poor, manager needs to jump on this please
Hi Richard. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Fantastic experience: Great gym but the equipment needs better matinance i.e all the pull down ropes need replacing asap
Hi Chris. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: could use a couple more bench presses, its a big gym with a lot of people coming in, most of the time both are occupied unless you come really early or really late
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Becoming increasingly dirty! Equipment always broken, changing room dirty and toilets disgusting. Would make sense to shut down for deep clean and stop giving out so many free sessions to people who are never going to pay to go there. Look after your regulars. Not impressed
Hi Rachel. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym
Fantastic experience: There for your use use a little or use a lot it's up to you
Hi Nessie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Always overcrowded.
Hi Maciej. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Fantastic experience: You know me, I'm a PureGym enthusiast
Hi Eros. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Lack of benches and cable machines which makes it hard to get on anything. Very overcrowded. Changing rooms smell and toilets have been broken for weeks. Prices are cheap so I guess you get what you pay for. Staff are helpful!
Hi Russell, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. We would like to apologise for any inconvenience caused. Our gyms are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Members can use the members area via the PureGym app or website, to see how many people are in the gym. Staff undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym.
Fantastic experience: Best pure gym in around, nice staff and good kit.
Hi Jack. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Only attend from 04:00 to 05:30. Very quiet then. Big gym, decent equipment and at £15a month. Pretty good value.
Negative experience: I'm just not to impressed about after midnight there is no staff working. If someone hurts themselves and they can't call for assistance then us people have to help. Technically it's not our job. And the fact that I tried buying a padlock from there vending machine it took my money but never gave me my chosen item. No staff to talk to so I had no choice to be out of pocket. Apart from all that I like the gym.
Hi David, thanks for leaving us this review. We are sorry to see this is 1 star. We appreciate and value our member feedback. We advise all of our members to fully read through the Unmanned hours section before joining. We do have emergency call points within the gym should they need to be used. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Positive experience: This is a convenient gym for me as it's only 5 minutes walk from home. Equipment maintenance is sometimes a problem, especially if there is only 1 or 2 of a machine, but generally it's good. It's undergoing a major refurbishment at the moment, looking forward to seeing the improvements.
Hi Tony. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Good workout, not too busy & atmosphere great Would be good to have the tv screens on though & the sink fixed where you top your bottle up
Hi Andy. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Way overcrowded. Half gym equipment broken.
Hi Klaidas. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Fantastic experience: Although maybe not as well equipped as the one in the city centre, it still has a wide range of machines and free weight options, which will be more than adequate for 9/10 gym goers. A happy side effect of this is although like most gyms it will get busy during peak times, It's version of busy is a lot more manageable than centrals. I have not attended any classes so I'm unable to give an insight to those but from personal experience when I've had interaction with the staff they seem pleasant.
Hi Jake. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Soulless compared to independent gyms, and lacking certain grass roots kit. However, it's a large space with adequate equipment, clean, tidy, cheaper than most, open 24/7 and literally a 60 second walk from my house so at least I get there!
Thanks for your review. We’re always looking to improve our services and your feedback would be helpful, if you’d like to tell us more about your experience please get in touch. PureGym.
Positive experience: Nice clean tidy gym, went on a Sunday morning so busy but not to busy. Was able to use equipment with any waiting around.
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and that you've given us 4 stars. We hope your time with us continues to be positive! Thanks, PureGym
Fantastic experience: Love this place it's our second home especially for our slimming World journey. Only thing is I'm disabled customer and lift been out over year even though I complained still out of order
Hi Louise, thanks for taking your time to leave this review. It's great to see that you are enjoying your time with us! - PureGym
Fantastic experience: Plenty of apparatus for everyone to use and hygienic!
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: Friendly staff, very clean and the classes teachers are amazing
Hi Tompa! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall. In the meantime, we sincerely wish you the best in your future fitness goals. Thanks, PureGym
Fantastic experience: Love this place. Great classes and atmosphere. Sign up
Hi Ewelina! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall. In the meantime, we sincerely wish you the best in your future fitness goals. Thanks, PureGym
Positive experience: Staff are very friendly and helpful.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: First time back at Pure. Plenty of equipment so no waiting around. Clean and spacious. Friendly atmosphere
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment. It's great to hear you enjoy using the gym and have got a little routine back! Thanks, PureGym
Positive experience: Great gym with a large variety of equipment and lots of guides on how to use it. Staff are helpful if you have questions. Only annoying thing is the changing rooms locking after 12, no way to get in after then either without phoning up. Had to phone them to be able to get my bag which including medication I needed. Otherwise though it's genuinely clean and a good gym.
Hi Marcus, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall. We would like to apologise for any inconvenience caused regarding the changing rooms. It's in the gym rules and printed on the doors that the changing rooms will not be available for use between the hours of 12am midnight and 3am for cleaning purposes. However, the Disabled Toilet and Shower Facility will be open 24/7 and belongings can be kept in the lockers found on the gym floor. In the meantime, we hope you're able to make the most of the gym and reach your personal fitness goals. Thanks, PureGym.
Negative experience: I’ve been a members for few years now and have noticed a rapid decline in the cleanliness hygiene of the place. I usually go about 9 pm as it’s quieter and there were always cleaners hoovering emptying bins Scrubbing the showers etc - now never see a cleaner - the showers are usually disgusting I have to clean them before I can use them after - there never any staff there late - the costs have gone up the standards have gone down ! Im looking for another place to go as this isn’t what I signed up to some years ago !!! Nigel Taylor - 58 2402 57
Hi Nigel, thanks for taking the time to leave this review but we’re sorry to see it's 2 stars. Staff do undertake regular cleaning checks and we have dedicated cleaning teams come each night to carry out and comply with internal and external audits. But we can of course check the cleaning rotas so if you let the Gym Manager know when you’ve visited they can properly investigate. In the meantime, I hope you're able to make the most of the gym and reach your personal fitness goals. Thanks, PureGym
Fantastic experience: Went there for the first time with my daughter, not that she needs to go at all , oh the joys of being young ,. So was really thinking i am going to be the oldest one here aswell as my body disorders i have , but i felt fine lots of ages no funny looks felt fine , got lots of equipment and a studio for classes the app is great got everything covered , so guys i am going back and hopefully get back in shape.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment. It's great to hear you enjoy using the gym and have got a little routine back! Thanks, PureGym
Positive experience: good but basic
Hi Poppi - thanks for taking the time to leave a review. We appreciate all member feedback. Our aim is to provide quality fitness equipment while keeping costs low and this is why our gyms do not have things like pools or saunas. We do offer a great variety of equipment and facilities in our gyms though. If you do have any concerns regarding equipment you can raise these with the gym manager. Thanks, Puregym
Fantastic experience: Great gym amazing atmosphere love it .
Hi Colin - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: One of the best PureGym's I've been too.
Hi Peter! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall. In the meantime, we sincerely wish you the best in your future fitness goals. Thanks, PureGym
Positive experience: This place at first used to demotivate me simply because of how busy it is. But if you go during the day its a different story. The machines are well worn in but there are a variety of machines here. Probably 2nd to The gym on Shirley high Street for budget gyms anyway. Parking at the back for 2 hrs is a bonus. Lift available. Toilets and showers are fairly clean most of the time and the cleaning facilities are present. All in all a very good gym with nice environment and people.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall.
Negative experience: Great gym, however, having to pay for an administration fee and a resubmission fee every time you miss an instalment is a joke and costs £37 overall for the month.
Hi - Thanks for taking the time to leave this rating, but I'm sorry to see it's 2 stars. We are always keen to receive feedback so we can improve our service. We'd love to talk to you in more detail, if you can contact Member Services with your membership queries we can help. Thanks, PureGym
Negative experience: I got a membership, last month, moved from the gym (paying £16.99 a month) to paying £21.99 at this gym, because its closer to my house. They didn't "charge" me joining in fee because they had an offer For some reason they cancelled my membership without warning me, so I was not allowed entry and then when I tried "restarting" my membership, they charged me another £15 for joining in fee... Played it nice puregym, nice way off scamming people. I should have stayed with the gym, at least they didn't scam me in the past 8 years I was with them and before "cancelling" the membership they would send a text message and a email, so they don't find a reason to charge for joining in fee. Absolutely pathetic
Negative experience: Don't know never been.
Fantastic experience: Nice gym friendly place no pressure to use machines or move onto something else and plenty of sanitizer and tissues
Hi - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: A good sized gum with a few different areas. On the gum floor there is a studio area for classes, free weights area with various racks and benches. There are two large rows of treadmills and elliptical machines with various body machines. There is a body weights section upstairs with a spin studio. Their atmosphere is always positive and it never seems to get too busy, even around peak times.
Hi Luke. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: Great place to work out, been going for almost 3 years now
Thanks for your great review. Get in touch if you’d like to tell us more about your great experience! PureGym.
Fantastic experience: It's a Pure Gym, need I say more. Loads of equipment and amazing team.
Hi John, thanks for taking the time to leave us a rating for the Southampton Bitterne gym. It's great to see its 5 stars! If you have any feedback about how we can improve our services going forward, please feel free to get in touch! Thanks, PureGym
Fantastic experience:
Hi Alex, thanks for your great review. Get in touch if you’d like to tell us more about your great experience! PureGym.
Fantastic experience: Accessible gym. Open 23 hours. Usually clean all the time.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment. It's great to hear you enjoy using the gym and have got a little routine back! Thanks, PureGym
Fantastic experience: Excellent was a member before used the Winchester road gym this bittern one is much bigger with more equipment so you normally don't have to wait to use the equipment
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Positive experience: In terms of variety of equipment, space and location, I can't fault it. It's got everything I need, no matter what kind of workout i want to do. I really like the mantra of inclusivity and acceptance pumped out across the speakers regularly, and certainly you see all body types and various levels of abilities in there, which is is a bonus point for them. For this reason, four stars. There are two gripes I have, one which is easily resolvable and one that isn't: 1. Given the rise in covid cases the country is experiencing, I'm surprised to see that at least half of the hand sanitisers are generally empty, as are the antibacterial sprays. Also, hardly anyone wipes down the equipment after using it, yet these are things Puregym also promote over the speakers. 2. (And this really is a first world problem) There's something about they way it feels in there- it just feels a bit dingy. There is a wall of windows on one side, which lets in natural light to about 20% of the gym, but that's cut off from the rest of the gym. Despite there being lots of space , this makes it feel less so, and as I say, a bit dark and dingy. I certainly don't care enough about the dinginess (is that a word?) to not go there, because on balance its excellent, and I can be extra careful with sanitising before i use equipment, but I do tend to choose to attend the Fareham one over this whenever I'm over that way.
Thanks for the feedback Toby! We're so pleased to hear our members also share our value of inclusivity as this is something we take pride in! In regards to cleanliness, staff do regular cleaning checks in the gym and we have dedicated cleaning teams who come each day to carry out. Of course, during peak times it can be difficult for us to compete all cleaning routines, however as soon as it is possible our staff will complete all procedures and checks. If you have any concerns or suggestions, please speak with your Gym Manager. In the meantime, I hope you're able to make the most of the gym and reach your personal fitness goals. PureGym
Positive experience: A little small, good equipment
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. . We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Thanks, PureGym
Fantastic experience: I joined the gym about a month ago and am enjoying it so much also the stuff are friendly and it's just a great atmosphere
Hi Jade, thanks for taking the time to leave this rating. It's great to see you're enjoying your time at our Southampton Bitterne branch! If you have any specific feedback, please do get in touch. Thanks, PureGym
Positive experience: Good gym, have added a lot since i was last there. Expanded the free weight area and packed in more machines without being cramped. A few of the machines show the wear and tear of a 24/7 gym but most are kept in good working condition.
Thanks for your great review, get in touch if you’d like to tell us more about your great experience! PureGym.
Fantastic experience: Good selection of kit, plenty of space.
Hi Steve, thanks for taking the time to leave us a rating for the Southampton Bitterne gym. It's great to see its 5 stars! If you have any feedback about how we can improve our services going forward, please feel free to get in touch! Thanks, PureGym
Fantastic experience: Huge selection of machines, enough of them to fit a large capacity. Clean place, well taken care of.
Fantastic experience: Easy access, plenty of equipment.
Hi Ash, thanks for taking the time to leave this review. We appreciate and take on board all member feedback. It’s great to hear you’re enjoying our gym! Thanks, PureGym
Fantastic experience: Fantastic!!
Hi Paul, thanks for taking the time to leave this review about the Southampton gym! It's great to see that it's 5 stars. Please let us know if there is anything else we can do to improve our services going forward. Thanks, PureGym.
Fantastic experience: Excellent. Great trainers and not too crowded. All covid measures in place which was reassuring.
Hi Stuie, thanks for taking the time to leave us a rating for the Southampton Bitterne gym. It's great to see its 5 stars If you have any further feedback, feel free to get in touch! Thanks, PureGym
Fantastic experience: Great gym never short on spaces even at the busiest times there’s equipment to use, and the PureGym app gives access easily with a QR code to enter. Everyone has been friendly as long as I’ve been there, since last October. Big clean changing rooms, clean toilets and lots of shower cubicles. Only thing to note is you need your own padlock for the lockers.
Hey Josh! Thanks for taking the time to leave this review. It's great to see that its 5 stars! Please get in touch with us to discuss any way in which we can improve our facilities moving forward! Have a great day! Thanks, PureGym.
Fantastic experience: Recently signed up and have now visited 4 times. Really pleased so far, facilities are good and always seems clean and tidy.
Hi Daniel, thanks for your positive review about our Southampton Bitterne gym. So glad to hear you're pleased with the facilities and cleanliness levels at your gym! PureGym.
Positive experience: A very nice and spacious gym that offers plenty of equipment although some of the machines should be changed/renovated
Hi Roberto. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and we hope your time continues to be positive. Thanks, PureGym
Fantastic experience: Pure Gym is actually very good it caters for the local community and plays a crucial role in getting the nation fit and healthy ..
Hi There. Thanks for taking the time to leave this rating, we are sorry to see it’s 1 star. We’re always keen to receive feedback so we can improve our service. To do so we do need as much information as possible, if you are able to provide more feedback on why we are not meeting your expectations please get in touch with your Gym Manager directly, pop a note into the feedback box in gym which is regularly reviewed, or you can contact Member Services through the Help & Contact page on the website. Thanks, PureGym
Negative experience: Only 1 working stairmaster, what an absolute joke ! The second stairmaster has been broken for the 2 weeks now !
Hi Kelly, thanks for the feedback! We are grateful for this feedback. Please contact the gym at [email protected] to resolve this issue! We hope you continue to enjoy the gym! Thanks, PureGym
Positive experience: It's a nice place to work out
Hi There. Thanks for taking the time to leave this rating, we are happy to see it’s 3 stars. We’re always keen to receive feedback so we can improve our service. To do so we do need as much information as possible, if you are able to provide more feedback on where we are not meeting your expectations please get in touch with your Gym Manager directly, pop a note into the feedback box in gym which is regularly reviewed, or you can contact Member Services through the Help & Contact page on the website. Thanks, PureGym
Fantastic experience: Excellent facility- clean.
Hi Liz. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall. In the meantime, we sincerely wish you the best in your future fitness goals. Thanks, PureGym
Fantastic experience:
Hi Artur. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall. In the meantime, we sincerely wish you the best in your future fitness goals. Thanks, PureGym
Positive experience: Very good gym ! Has a good variety of dumbbells, resistance machines, cardio machines and has lots of squat racks. Being 24/7 makes it ultra convenient!
Hi There. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and that you've given us 4 stars. We hope your time with us continues to be positive! Thanks, PureGym
Fantastic experience: I wasn't much of a gym fan. Went to puregym and now I love going. All the staff are friendly and very helpful. The classes are suitable for beginners as well as experienced people. I won't go anyway else now! Thank you to all the staff!
Hi Pamela, thanks for your great review. Get in touch if you’d like to tell us more about your great experience! PureGym.
Positive experience: Well equipped gym with plenty of space. The showers and locker rooms could use with some cleaning, at least more often. Also the PTs could be more friendly and advise some of the members on when they are doing wrong exercises, no one should injure themselves while a professional is watching them( saw it a couple of times).
Hi Adrian, thanks for taking the time to leave this review. We appreciate and take on board all member feedback. It’s great to hear you’re enjoying our gym! Thanks, PureGym.
Positive experience: It is all about location, I used to be a member of The Gym in Southampton central. It is larger less busy more equipment and cheaper than this pure Gym. But this gym is 5 minutes from my house.
Thanks for the feedback, Edward! We have over 220 bits of kit in each gym and aim to have a broad spread, getting the balance right between cardio and weights. If you have any queries on the equipment at your gym, or any suggestions, feel free to get in touch with the gym team by using the e-mail link on the gym's website. You can also plan your sessions for quieter times by checking the busyness of the gym on your PureGym app. We're pleased that the gym is convenient for you to use! Thanks, PureGym.
Fantastic experience: Fantastic gym for the price. Changing rooms really clean.
Thank you for the great review Matt! We hope you continue to enjoy your time with us. Thanks, PureGym
Fantastic experience: Good facilities. Lots of equipment
Hi Scott, thanks for your feedback! Great to hear that you are enjoying Puregym and our facilities. Thanks, Puregym
Fantastic experience: Very safely setup and still plenty of kit to use. Cleaning stations throughout and good to have changing rooms and showers available. Other members were considerate, so very happy indeed.
Positive experience: I've been going to Pure on Bitterne for a month now and it's really well run. Could do with a punch bag but I may not have found it yet. I haven't tried the classes yet, but the gym is very well stocked with kit and machines are regularly cleaned.
Thank you for your review! We hope you continue to enjoy our gym. Thanks, PureGym
Positive experience: Need to replace some of the grips on some of the equipment, also during its busy hour it can be a pain to get on some of the machines/benches. All in all though great environment to work out in and excellent hygiene
Hi Ryan. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall. Our gyms are very popular and can become busy, especially at peak times! The busyness does fluctuate throughout the day, and from day-to-day. We have implemented a section to the website and the app which informs our members how many people are in the gym at that time and a graph to show the previous busyness of the gym on certain dates for comparison which we have found has really helped our members plan their workouts. On the equipment, staff do regular maintenance checks and work hard with our equipment providers and facilities team to ensure that if there are any issues they are resolved as soon as possible. We are equally disappointed when this happens and sometimes need to wait on engineers or specific resources to resolve the issue but will have everything back up-and-running as soon as if safely possible. Thanks, PureGym
Positive experience: Clean, plenty of kit, helpful staff
Hi Steve. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and that you've given us 4 stars. We hope your time with us continues to be positive! Thanks, PureGym
Negative experience: I don't use gyms, I must have walked past the place
Positive experience: Gym with plenty of space and machines. Free weight zone should be bigger compare to rest of this place. Changing rooms has social distancing style
Fantastic experience: Clean with a lot of equipment. Only downside is that the staff could be a bit more strict regarding covid guidelines but I can appreciate the hassle that may cause. Also, the late cleaner does not wear any ppe
Fantastic experience: Grear
Fantastic experience: Very clean and professional. Friendly staff Great atmosphere 5*
Fantastic experience: Had another great session at Bitterne on Sunday. Very quiet so no problems moving amongst the equipment. Lovely and spacious compared to Central.
Fantastic experience: Probably a good place. But I dont go to gym
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