Information about Ystradgynlais Sports Centre
Opening hours
- sunday: 9h-15h
- monday: 6h-21:30
- tuesday: 6h-21:30
- wednesday: 6h-21:30
- thursday: 6h-21:30
- friday: 6h-21:30
- saturday: 7:30-15:30
Our comment from FitFit UK about Ystradgynlais Sports Centre:
Ystradgynlais Sports Centre is a vibrant and welcoming facility located in Swansea, United Kingdom, offering a variety of activities for everyone. Users enjoy its clean and well-maintained swimming pool, which is perfect for swimming and kayak training, as well as the large and warm atmospheres that make for a pleasant visit. Many have praised the friendly and helpful staff who go out of their way to assist guests. The gym is equipped with modern machines and a good range of equipment, making it a favorite among regulars.
However, there are some points that could use improvement. Some users have noted that the opening hours may not be convenient for those with typical work schedules, and there are occasional comments about cleanliness in certain areas. Additionally, while the staff is highly regarded, a few guests have mentioned experiences that fell short of expectations regarding customer service.
Despite these concerns, the centre is widely recognized for its community feel and excellent swimming lessons for children, making it a great choice for families. Overall, Ystradgynlais Sports Centre stands out as a highly recommended venue for sports and recreational activities.
Services, Machines and Guided Classes
Ystradgynlais Sports Centre: Opinions
Fantastic experience: Great sports centre with a very clean pool perfect for swimming and kayak training. Clean changing rooms, toilets and showers. I forgot a wetsuit last week in the changing room and they kept it for me and was so nice when I picked it up. Very friendly staff!! Thank you!!
Fantastic experience: Lovely large swimming pool staff friendly and helpful worth a visit ☺️
Positive experience: Great swimming pool. Excellent swimming instructors.
Fantastic experience: Great place
Thanks for your 5* rating John
Positive experience: Lovely and warm inside. My 1st visit. Good pool. Enjoyed the sauns. Shall be going weekly from now.
What a lovely review - thanks so much Rita
Fantastic experience: Was in Wales for 2 weeks and needed a Gym Membership. Super helpful and frendly staff sorted me out. Great facilities, well maintained and clean. Cameron Phillips is due a promotion I strongly recommend getting a membership there.
Fantastic experience: Always friendly staff. Great gym and lovely pool too.
Positive experience: Nice and polite staff. Gym is very small with limited equipment. Opening times aren't sufficient for people working typical shifts, particularly on the weekend.
Fantastic experience: Had to review the dedication professionalism and teamwork demonstrated by Cameron Hayley and Natalie in tonight 15/06 freedom pump class. There was an equipment malfunction, but due to their commitment the class was able to go ahead. You are lucky to have such awesome staff on your team. Well done guys and Thank you. You all made me smile.
Hiya Hayley. Thank you for your review and for your lovely comment about our fitness class colleagues. We will be sure to pass this on to them :) Are we able to use this review for marketing purposes?
Fantastic experience: Had a very good workout an didn't have to wait around to use the machines
Hiya Scott! Thank you for your review :) We are so glad that you enjoyed our gym facilities and hope to see you again soon.
Negative experience: This sports centre has really gone down hill! Cleanliness is awful (covid is still out there!!) from changing rooms to swimming pool and don’t get me started on the gym. If you’re looking for somewhere to take out a swim membership this is not the place. There’s barely any scheduled time where you can go in for a public swim, unless you do not work and you can go in the day! The once friendly staff seem to have been largely replaced with moody teenagers with not as much as a ‘hello’ when you pass. Considering it is run by a non profit company they seem to be taking it in without thinking about the service they provide! It is no longer cheap here and there are much more competitive, clean and friendly places around
Hiya Sally, thank you for your review. So sorry that you had this experience at our centre and for our shortfall on this occasion. Please could you contact our Ops Manager, Craig, on 01639 844854.
Positive experience: Clean and helpful staff pity the pool was not bigger
Fantastic experience: My grandson had toddlers water confidence swimming lessons. He absolutely enjoyed the lesson. Didn't want to get out of the pool. Lovely sing-a-long action songs to help the children "play" and build confidence.
Fantastic experience: Absolutely brilliant, fantastic staff
Hiya Debbie, thank you for your review! Thank you for your lovely comment about our colleagues - we take much pride in our friendly team members. We hope to see you again soon :)
Fantastic experience: They look after your needs!
Positive experience: Great price & staff
Fantastic experience: Very nice pool and staff are friendly and helpful
Negative experience: Poor reception. Rather pedantic staff bordering on racist.
Positive experience: Bit expensive
Positive experience: Helpful staff. Decent facilities, fair enough price
Fantastic experience: Swimming lessons great for kids.
Fantastic experience: Brilliant sports centre!! Great swimming lessons for the children!!!
Positive experience: great gym and swimming facilities. would be 5 stars except if you're booking to go the gym through phone call it will take some time to awnser
Fantastic experience: Awesome gym
Positive experience: Getting it right with the Covid restrictions
Fantastic experience: excellent facility very friendly atmosphere
Fantastic experience: Friendly helpful staff, lovely clean modern facilities. Great place
Fantastic experience: It good place to go the staff are very helpful.
Fantastic experience: £4 for Sunday swim for a hour 10.30am start lane swimming before that. Warm pool, life guards, welcoming friendly staff. Real community feel
Fantastic experience: Always a pleasure coming to this sports centre. Friendly staff and a good range of activities to suit all
Positive experience: The Gym has been recently renovated and has a great variety of machines and equipment. Staff are very helpful and friendly but some of the facilities, especially the pool and sauna, could really use an update. Scheduling for swimming groups is frustrating as lane swim is a minor consideration. I would not recommend the pool if you want to swim seriously. The gym could really benefit from a wooden wall rack for warm ups and cool downs. The lockers in the swimming pool cost 20p, just a heads up.
Fantastic experience: Such a great swimming pool!!
Positive experience: Nice place
Positive experience: Compared to other freedom leisure gyms it's like the poor relation. The new gym is lovely with new equipment but it's hardly state of the art. It's a shame they've not invested in spin bikes with option of my Ride.
Fantastic experience: Excellent sports centre
Fantastic experience: Lovely local amenitie friendly helpful staff
Fantastic experience: I use the gym there twice a week & the atmosphere is very conducive for training. The staff I've always found very helpful
Negative experience: Not good
Fantastic experience: only saw the sports hall. the rest looked OK
Fantastic experience: Fantastic centre. Craig and the staff are amazing
Positive experience: Facilities are ok, not always usable, but basic services are good
Fantastic experience: Best place ive been in a long time
Negative experience: Ystradhynlais is obviously a cash cow for this set up. Zero customer cate . But hay thats it . Pluck the customer.
Fantastic experience: great facilities
Fantastic experience: Take my sons swimming every week. Great place.
Fantastic experience: Karate class every Tuesday and Thursday 7-8 pm excellent highly recommended
Fantastic experience: Swimming here
Positive experience: Been to numerous children party at venue. Good value for hour.
Fantastic experience: staff are fantastic x
Negative experience: Not the best equipped gym. Other facilities in the Freedom Leisure franchise in Wales seem to get better equipment, Brecon seem to have preferential spending compared to Ystradgynlais.
Fantastic experience: I did my lifeguard training here. Staff were very friendly and the course was great. Pool is nice.
Fantastic experience: Great local swimming, friendly helpful staff
Fantastic experience: Very friendly and not too overcrowded
Fantastic experience: Excellent swimming classes
Fantastic experience: Good Gym and Swimming Pool. Great Staff too.
Positive experience: Basic pool but very reasonable prices good gym and range of activities. Opening hours need improving greatly
Positive experience: The swim instructors are excellent with the kids. Have seen progress since day one.
Positive experience: Thw pool and gym are good facilities and the range of classes is quite good. However. Changing facilities are largely group facilities. There is a pay to use hair dryer in the ladies changing rooms. Lockers require a pound coin. The gym is in a separate building from the pool and reception.
Positive experience: Friendly staff
Positive experience: Excellent swimming lessons for kids
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