Victus Soul

Negative experience: Horrible experience and a money making game. In the horrendous weather and post work reached 1 min late and was charged for the class and not allowed. A shame they need to Be more human

Fantastic experience: Absolutely obsessed with the HIIT&BOX classes with Seon. Super high energy and great vibes! Also really nice showers with everything you need to refresh after a class.

Fantastic experience: Victus Soul in London is hands down my favorite boutique class-gym. The vibe is incredible, with energizing soundtracks, great facilities, stylish changing rooms. But what really sets it apart is the community. The trainers are outstanding, and Neha, in particular, is phenomenal. Her energy is unmatched, and every class with her is unique and never repetitive, truly valuing every “student”. Her empowering words resonate on both a physical and mental level, making each session inspiring. Victus Soul also brings a sense of fun and healthy competition to the experience, with holiday events like for Halloween and Christmas, engaging challenges with fantastic prizes. This place is more than a gym; it’s a community that keeps you motivated, challenged, and uplifted.

Fantastic experience: What a start to my weekend trying out the HIIT&RUN class with Tyler. I left feeling strong, powerful and extremely thankful. From his encouragement and guidance throughout the class, to his relaxing soulful cool-down. If you’ve got the chance go visit Victus Soul and get booked in with Tyler! I also had a lovely shake after and got some help choosing from the person making them - so kind and helpful. I will be back!

Fantastic experience: Did my first Victus class with Tyler this weekend. Absolutely loved it. A dynamic and crystal-clear programme. Can’t wait to come back

Fantastic experience: I finally had time to try Victus Soul today, recommended by some fellows pilates friends. I had an amazing experience there. The reception staff was super friendly, the place was super clean. The reformer pilates instructor, Karis, is one of the best instructor I’ve had in London, taking time to help everyone along the class. I wouldn’t recommend the place for beginners though!

Negative experience: The facilities were great and the trainer for reformer Pilates too. However, one of the staff members at the reception was very rude and unfriendly. I read other negative reviews because of the induction course. I was in the toilet while the person came to bring us down and when she came back the second time she was nagging that she had already come. Not very pleasant

Fantastic experience: Great studio, love everything about it, from people to product to how well thought out everything is!

Positive experience: Reformer Pilates that focus more on lower body, overall good vibes and the instructor is really energetic and helpful!

Negative experience: Worst customer service, never going back there again.

Negative experience: The receptionist was extremely unhelpful. I had an issue with my booking that she could have easily advised me on, but instead, she asked me to send an email to raise the issue. Her excuse for not helping was laughable; I believe her name is Jodie. With such poor service, I wouldn't go back again.

Negative experience: This business has zero customer support. If you have an issue with them denying you entry to a class because you were half a second late for their meaningless induction, they’ll always treat you like a number and tell you “sorry you didn’t follow our rules” and not offer anything to help and to make up for the fact that if you wasted them half a second, they wasted you more than two hours to prepare and arrive for the class and for all the time you had set for this. Rather than it being a nice gym experience, it’s more like boarding school where their receptionist are punishing you and it’s all your fault. Honestly, this level of lack of flexibility and willingness to make up for it at least by offering to join the next class is so off-putting. 1Rebel has the same rules but at least they demonstrate some compassion and they would work with you to resolve it. Businesses who treat their customers so badly don’t deserve their customers. Unless you like feeling like a 4th grader.

Negative experience: Really bad experience! I spend 1 hour and 20 mins to travel to this gym due to weekend disruptions. I came 5 mins early but the woman didn’t let me in because apparently this first-timer induction had started. I explained to her I am not a first timer. I have done reformer pilates at 1Rebel probably 20-30 times. She still refused to let me in and kept repeating the same script like a robot, without even applying an ounce of logic. I know how to change the blue and the white string. Also, their policy says “new to the studio OR concept”. This “OR” implies exactly what I was trying to explain to her. I have done this induction before and is of no value to me. Now they wasted me so much time and I don’t have anywhere else to go for a workout on a Sunday. Really bad for a business not to have zero flexibility.

Negative experience: Terrible policy regarding not letting people in induction if they’re 1 minute late.

Fantastic experience: Great instructions and classes

Negative experience: The worst place i have been to in London. I have been disappointed twice. I was initially turned away from the class because of not attending induction. I was there 10 mins before but the lady at reception forgot to inform. So I go back again next week 30 mins before the class she fails to inform yet again and doesn’t know how to accept her mistake. Wouldn’t recommend as there are many better places like 1 rebel and Barry’s for same price. Would take that 1 star away as well.

Negative experience: Terrible studio, never come here. I arrived 5 mins early and they wouldn’t let me in because induction for beginners supposedly starts 5 mins early. Despite being on time, they wouldn’t let me as “induction had already started”. Never mind that I’ve been a decent regular at this studio for other similar classes. Policy was incredibly unforgiving and the receptionist was very rude about the whole affair. Didn’t even offer to book you on to another class or give a refund. Instructors are often quite rude as well. Would steer clear.

Negative experience: I was 3 min late to class, because of problems with lockers in the changing room and can’t easily find a spare locker. I was denied entry to the class, even though the class has just started. I find this no-late policy very unforgiving and disappointing, especially that I have made all my way there and changed myself. The class was expensive and I wasn’t given a refund or an extra class either.

Fantastic experience: Really cool gym with a great facilities and helpful and friendly staff

Fantastic experience: Amazing pilates class with the lovely Michelle, shes an amazing instructor, made sure everyones form is on point but pushes you to your max, super intense glad I found this place!

Fantastic experience: I'm a regular here and enjoy the different class offerings and the format of strength, HIIT & run and reformer. The trainers challenge you but are also accommodating to various fitness levels. Ruth and Neha are great for strength and HIIT & run and Lottie's reformer classes are absolute fire. The environment is clean with provided sweat and shower towels and you're made to feel welcome every time.

Negative experience: Hmmm. Not for me... Why does every class have to look like a night club these days? Running at full speed on a treadmill in the dark with strobe lights going is dangerous. The classes are too short to be effective and are missing a proper warm-up. Why can't a fitness class just look like... a gym... with the lights on. Apart from this the coaches are all really nice, friendly and professional. It's not their fault the concept is bad and the place is a pretentious rip-off.

Negative experience: To manager：If you need new joiners to come 10 min before the start time, you should change class start time on ClassPass and tell ppl who being here before to come 10 min after. NOT sending an email just 1.5 hour to inform us and don’t let ppl in who arrived 4min before the class start time. No one read their email every hour. Will not come back to this studio because of this stupid policy.

Fantastic experience: Love this gym! Great changing rooms, classes and facilities.

Fantastic experience: I tried several Pilates studios and finally chose this one. Already got ten classes and love it very much. Recommend Pilates Foundation class

Fantastic experience: Just the best, friendliest gym! The reformer classes here are absolutely amazing and much better priced than compared to other places in the area

Fantastic experience: Hit and box class is the best!!!

Fantastic experience: First time going to Victus Soul and I highly recommend this place so impressed! Fantastic 5 star facilities beautiful changing rooms and showers. Friendly customer service oriented staff especially Lilly, which makes a nice change compared to other boutique gyms.

Negative experience: Went to 1 reformer class here which was OK — it’s not your traditional class and it’s run more like a standard body weight workout to pop music instead. 3/5. Had some credits on ClassPass so booked a 2nd class. I arrived exactly on time but apparently missed the “door closure” — which meant I couldn’t join AND wasn’t given a refund or alternative option. For a fairly expensive yet B-rate workout studio in London, their customer service is terrible. Go to one of the many other options on ClassPass instead that have both better and more professionally run classes and policies.

Fantastic experience: I had my first reformer Pilates class this morning and it was great! Lottie was ever so dynamic, energetic, encouraging and helpful. Also, despite being 53 (I went with my daughter) I didn’t feel silly or out of place. It’s a very nice environment. I live in France so can’t be a regular but hope to go again!

Fantastic experience: Great place for a class work out. Did the reformer workout which was amazing. Staff are all friendly and make you feel comfortable

Fantastic experience: Best reformer classes in London hands down if you really want results, to sculpt/tone your body and get a really good workout. This is soo much better than the megaformer too as you work your way around the machine and move more. I love the weights, music, vibes. The Aussie/kiwi instructors are all amazing and really push you hard. I trek 1 hour each way just to go here as it is the best in town! I’ve purchased passes during sales for £14 each and this makes me 1000% more likely to buy, attend and feel like I’ve got my value for money. A few times I’ve called as I’ve wanted to change class last minute, or missed my bus or been sick and the reception has been SO understanding and helped change things over so efficiently. This also makes me so keen to head back here every time. Customer service is 11/10 Protein shakes are delish too. LOVEEEEEE and highly recommend!

Fantastic experience: Started the Reformer Class about 2 months ago here, and all I can say is that everybody is super friendly from the reception to all the instructers ( Lottie, Stella, Amanda, Keris, Oleata…. Im sorry if I’ve missed someone out!!) They are very knowledgable, helpful, and definitely give you a good workout !! My biggest regret is that I haven’t started earlier! I really enjoy coming here every time!!!

Fantastic experience: Would 100% recommend their hiit&run and reformer pilates classes. They were challenging & fun and the instructors were very kind and helpful.

Fantastic experience: I absolutely love this place! I have done reformer pilates elsewhere and not really connected with it, but decided to give it another try and I am so glad I did. I've done four classes with four different instructors and all of them were great. The ladies on reception are also very lovely. I really look forward to my workouts (which is very unlike me!) Thanks Victus Soul for inspiring me to workout again!

Negative experience: I had a horrible experience here on Sunday. I was really looking forward to reformer Pilates after a long week. I had my ClassPass credits, and I reserved a spot here. I was 3 mins early to my class, and they refused me entry bc of a policy on 5 minute induction even though I’ve done reformer before which I told them. The lady at the desk was apologetic but extremely unhelpful. These are the options she gave me: - we are not going to refund you here but email classpass to give you your credits back - you can do another class here but you’ll have to pay out of pocket for this After this, I saw the lady who was going to run the reformer class come upstairs and ask if that was it for the class, like if anyone else was attending… like huh? I was standing right there and the blonde lady I believe her name is Ellie said nope there’s not. Honestly, this was really disgusting treatment and I felt even worse after the week I had had. To top it all off, they marked me as a MISSED SESSION. I can’t make this up. I am not someone who takes punctuality lightly, I respect others time which is why I made sure I was early for that class. Clearly not early enough for them though. If this is how you treat new guests/ members, I want absolutely nothing to do with your establishment.

Fantastic experience: Great, intense workout! My muscles are sore now!

Fantastic experience: Really enjoyed the workout at this spot! We did the hit and run which was well structured, instructed, and fun. The studio is spacious and the workout facility/equipment felt new. The change rooms and amenities had everything you needed to get ready for the day. Will be back soon!

Fantastic experience: Great and efficient workout. HIIT & Run was a tough and fun class. Instructor knew what she was doing and was very motivational. Highly recommend for a good sweat & calorie burn!

Fantastic experience: Great hit & box class. Good mixture of cardio and strength exercise

Fantastic experience: One of my favorite gyms in London. HIIT & Run is a nice intense workout, especially strong push cardio-wise. Trainers are good at motivating and pushing you (especially Neha & Ruth) and overall less chaotic and more personal vs Barry’s.

Fantastic experience: Great studio with super nice instructors. Reformer Pilates is challenging here. Expect to sweat, cry and curse your way through it.

Negative experience: I go to Victus Soul at least once a week and today I decided to bring my friend to the 7:45 HIIT + BOX class. We arrived at 7:41 and a blonde woman in reception refused my friend access because she was 1 minute late for the induction (keep in mind she has done boxing before). I then had to do the class without her (so that I wouldn’t waste my money) and the class ended up starting 3 minutes late meaning that she could have easily joined the induction and the class if it weren’t for this unfriendly member of staff. I used to like this place but the people who work at reception (specially this blonde woman) are unfriendly and completely unaccommodating, they didn't even offer alternative arrangements. I am a regular at Barry’s and this would never happen there - their staff is very welcoming, friendly and accommodating. Don’t waste your money at Victus Soul and spend it somewhere where you will be given good customer service like Barry’s or 1Rebel.

Fantastic experience: Super fun classes and one of the best reformer studios in London. I’ve been testing out a few now and this is my favourite. Instructors are so lovely, motivating and give you a range of different movements and workouts in every class. Staff here are wonderful from the reception area to coffee/shake bar.

Fantastic experience: Good workout.

Fantastic experience: I'm from out of town and did a 3 classes intro. Instructors were brilliant, very motivational and pushed you to your limit. The workouts themselves were actually fun, even though I was working my butt off. I wish I could have stayed just to continue working out at this gym.

Fantastic experience: The classes here are great pushing you out of your comfort zone and the instructors help drive that energy in the room. Rooms are set up with all the lights you could imagine which help you keep driving yourself! The instructors also play great music to keep you motivated.

Negative experience: As an international customer who arrived on time from a considerable distance, I was shown zero respect. While they claim that I should have scrolled far down in the confirmation email to see the requirement of arriving 5 minutes prior to the start, this unusual business ask should have been flagged more prominently. It's possible that they intentionally overbooked customers then justified it by gaslighting their patrons and this warrants an investigation. Reading through the reviews other international customers also have seemed to have had an issue even if he arrived six min prior.

Fantastic experience: Very friendly staff, great facilities and amazing workout, cannot recommend enough (hiit and run)

Negative experience: I recently had a very disappointing experience at this gym. I arrived 6 minutes early for a scheduled class and was denied entry by the staff member Georgie Halford, who was incredibly rude and unhelpful. I was given a mere 20 seconds to change and was told that I could not attend the class, even though it had not yet started. I was shocked by the lack of professionalism displayed by the staff, and was further disappointed when my request to reschedule my session to the next day was refused. As someone who was considering joining this gym, I was extremely put off by the treatment I received. Overall, I cannot recommend this gym based on my experience. The customer service was abysmal and the staff seemed uninterested in helping me in any way. I will be taking my business elsewhere and would advise others to do the same.

Fantastic experience: Rediscovered my love for sports through Victus Soul and have gotten fitter than I ever have. I only have good things to say about the trainers as well as they have been the most amazing people, pushing you to achieve great things.

Fantastic experience: Great workout and instructor

Fantastic experience: Love it! It’s a place with great vibes only, everyone is wonderful and the classes never get boring!

Positive experience: Great gym! Love how friendly the staff are and the workouts are great too - basically expect a very similar format to Barry’s / 1Rebel. Only criticisms are that the classes could be longer and the changing rooms get really crowded and there isn’t enough space to get changed properly after a class. But overall a lovely space that I visit whenever I’m in the Aldgate area.

Fantastic experience: Was just here as a guest asking for looking at the club. It‘s a cool and stylish atmosphere with some comfortable services. I would definitely work out here! The lady behind the counter was very friendly and helpful besides the shake was yummy

Fantastic experience: Couldn't love this place more!! Everyone is so friendly and get to know you, making this gym stand out from the rest. The classes are great, they push you, focusing on progression with a proper recovery to help reduce any injuries. The team are great, trainers all have their own spin on the classes which keeps it interesting and fun, and everyone has their favourites. Good on a Friday night to bring a friend for the prosecco afterwards too!

Fantastic experience: Great studio. Love their Strength class.

Negative experience: I was 30 seconds late for my class tonight due to public transport delays after getting there for 40 minutes! The class was only just starting and I was denied entry!! What a complete waste of time. Don't bother

Fantastic experience: Amazing fitness studio - all staff super friendly, classes are so much fun & always mixing it up. Great shakes and facilities too.

Fantastic experience: 1rebel vibes without the hefty class price. Good sized classes with enthusiastic PTs. Great showers and free towels

Negative experience: Said the induction started 2 minutes before I arrived so I couldn’t do the class, waste of money. Didn’t offer to let me move the booking. Staff Not very helpful at all, I was on the fence to begin with but won’t be going back. Would rather do rumble at 1 rebel. I can imagine coming here regularly would be a stressful experience if they are that strict with time…

Fantastic experience: Shoutout Stevie - absolute legend and awesome boxing coach

Fantastic experience: Very welcoming gym, staff encouraging and made it easy for us just to make a couple of visits while in London. Would definitely return

Fantastic experience: Just stopped in for a couple of smoothies in the morning. They tasted great! The staff was super friendly.

Fantastic experience: Go regularly- the hiit and run classes are a great workout !

Fantastic experience: 10 stars

Fantastic experience: Box and hiit class is soo good! Much better than 1Rebel studio classes :)

Positive experience: It was an interesting experience. I like most of it but the only thing I’m not sure of is hard to know what exercises you can’t do and what no. I have problems with my lower back and no one even asks about my health condition. Just sign a paper in case something happens so we don’t take any responsibility

Fantastic experience: One of the best HIIT classes in London. Similar set up to Barry's boot camp and 1Rebel but better in my opinion and nicer changing rooms, better equipment and all the coaches are fantastic. Neha my fave.

Fantastic experience: Just purchased one week unlimited pass. Thanks to Steve's box class!

Fantastic experience: Best boxing and hiit classes of London

Fantastic experience: Wonderful. Superb, caring instructors. Great rooms, not too crowded, excellent showers and facilities. Nice smoothies. I've been doing HIIT classes for a decade now and I still learnt a bunch of things to do with stability and balance during active cool down on the Hiit and Run the other day. Bye bye 1Rebel, I've just found someone a whole lot more soulful!

Fantastic experience: The Box Hiit with Caleb takes it to another level. Great team, Sam in front of house always very welcoming and tasty post workout shakes too. Defo one of London's premier fitness workouts

Fantastic experience: My fav boxing class in London

Fantastic experience: Love it. Will be going again soon!

Fantastic experience: One of my favourite places to work out. Welcome staff are amazing & the trainers there are absolutely fantastic. Great chill out section. Before & after classes.

Fantastic experience: Victus an amazing gym. Really good classes and amazing coaches.

Fantastic experience: They have very effective classes, and are very reasonably priced. Instructors are clear and provide direction when needed. They have a good mix of boxing and bench exercises

Fantastic experience: Really enjoyed the amounts of reps in the hiit & run

Fantastic experience: Favourite studio in London! Neha's (HIIT & RUN) and Louis Q (HIIT & BOX) classes are always fun and challenging!

Fantastic experience: I went for a session this morning HIIT & BOX with Kyle - a fantastic instructor, great class, and really welcoming . Made me very comfortable as a first-timer and explained how it would work with the new social distancing rules and navigating around the studio. Also, the two staff on reception were both super friendly, welcoming, and helpful as I didn't have a clue how to use the lockers and then forgot where I locked my stuff. I felt extremely safe and comfortable at Victus Soul and will definitely be returning after witnessing the high cleaning standards and having a great experience.

Fantastic experience: Great way to start the Sunday morning

Fantastic experience: Best work out in London

Fantastic experience: I love coming here after work. It’s a great way to relieve stress and the facilities are some of the best I’ve used. Louis Q is both informative, patient and a great guide in forming a better technique and attitude to working out!

Fantastic experience: Favourite studio in London bar none. Great classes and instructors with good smoothies upstairs. Changing rooms are great. After work classes can get busy, so my preferred time to go is on weekends.

Fantastic experience: Louis Q’s class is great

Fantastic experience: Amazing studio - great HIIT workouts and excellent instructors. Location very convenient, highly recommend it.

Positive experience: HITT & RUN was good - great playlist and long sets which made the weights section a good, slightly monotonous workout and the running section pretty exhausting. Reception staff seemed unfriendly and judgemental (difficult weather meant loads of traffic so we were only just made it on time): my suggestion would be to assume the best of customer. Probably won’t be back.

Fantastic experience: Tough workout but rewarding. I've seen my fitness increase very quickly by going here!

Fantastic experience: Honestly such an amazing workout and location. The instructors guide you every step of the way and offer such great encouragement and enthusiasm. The changing area is super clean and the whole feel is very industrial and appealing. They even offer an after workout smoothie bar, though still a new location it's definitely one that's not to be missed.

Fantastic experience: Great trainers, great classes, very clean gym

Positive experience: Enjoyed the Hiit and box with Val. I like that if you are new to the gym you get a introduction ahead of the class so you know how it works. The facilities was nice and has all the amenities you need like towels, hair dryers etc. Most of the staff seem friendly. Would return.

Fantastic experience: This might be my new favourite workout. The boxing + HIIT session with Amanda on Saturdays is insanely good.

Positive experience: Its ok

Fantastic experience: Amazing cup of coffee and really cool decorations. The shop itself is pretty well located as well so it's perfect for a quick stop on the way somewhere else. I highly recommend it for your daily cup of coffee, you can't really go wrong with it!!

Fantastic experience: One of my favourite studios! The staff is super friendly and when we were late they helped us move to a later class. I love that they have a small area where you can chill before ur class starts and order coffee. I only tried HIIT & Box with Marcus! It was AMAZING! Very brutal and intense but you’ll love it.

Fantastic experience: Such a great studio with great instructors. Every class has been really tough - but I've left feeling motivated and like I've had a good sweat.

Negative experience: Used to like this place but the people who work here are completely unaccommodating - they have a draconian rule about lateness so that even if you're a minute late, they don't let you in and they aren't helpful about alternative arrangements. This is all the more ridiculous because most of the classes I've attended here either start a few minutes late or are scheduled to last 60 minutes and are actually 45! Plus the classes are always under half full, so you would think they would want people there...

Fantastic experience: You'll work your butt off but you'll love it!

Fantastic experience: Friendly staff, nice location. Shakes are phenomenal.