The Gym Group Newcastle City

Information about The Gym Group Newcastle City
NE1 5RF, Newcastle Upon Tyne
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit UK about The Gym Group Newcastle City:
The Gym Group Newcastle City is a popular fitness destination located in the heart of Newcastle Upon Tyne. This gym is well-regarded for its friendly atmosphere and supportive community. Here are some highlights:
- Welcoming Staff: Members consistently praise the staff for being friendly, approachable, and knowledgeable. Trainers like Rachelle and Sandor are particularly mentioned for their supportive approach and effective training methods.
- Variety of Equipment: The gym is equipped with a wide range of workout machines and free weights, catering to all fitness levels. Many users highlight the quality and condition of the equipment.
- Clean and Spacious: The facilities are noted to be clean and well-maintained, contributing to a pleasant workout environment.
- Excellent Classes: The gym offers a diverse range of classes that are both enjoyable and well-led, making them suitable for everyone from beginners to advanced lifters.
- Great Value: Many members appreciate the competitive pricing and good value provided for the facilities and services offered.
Despite the numerous positives, some users have noted challenges with overcrowding, especially during peak hours, which can lead to waiting for equipment. Additionally, there have been mentions of minor maintenance issues that the management is aware of and actively working to improve.
Overall, The Gym Group Newcastle City is highly recommended for its inclusive environment, supportive staff, and quality facilities, making it a great choice for anyone looking to pursue their fitness goals.
Services, Machines and Guided Classes
The Gym Group Newcastle City: Opinions
Positive experience: A lot of people as expected but the two fly machines are always taken
Negative experience: Friendly but small, busy and badly maintained. Also, cables on the machines are too short for a big guy, I was unable to do cable rows.
We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Newcastle City is made aware of your thoughts.
Positive experience: The gym and the staff are ok, but i have a problem with my billing and have to call their customer service but after calling 3 times and waited for 15 minutes on every call the call wasn’t answered and my problem keeps hanging which is really frustrating
Fantastic experience: Relatively quiet good equipment etc
Fantastic experience: I cannot speak highly enough of my experience at The GYM. From the moment I walked in, I felt welcomed by the friendly staff and energized by the vibrant atmosphere. The facilities are pristine, with top-of-the-line equipment that caters to all fitness levels. What sets this gym apart is the sense of community – everyone is supportive and encouraging, making every workout session a joy. Whether I'm attending group classes or hitting the weights solo, I always leave feeling accomplished and motivated. Thank you, Sandor , for helping me reach my fitness goals and making exercise something I look forward to every day!
Fantastic experience: Great value, friendly atmosphere, trainers are lovely :)
Fantastic experience: Sandor the main hes such a wonderful personality and helpful.and the whole staff are welcoming they keep the the gym environment really presentable at all time we appreciate you wonderful job
Fantastic experience: Very nice space. clean and the staff very friendly and welcoming. thank you for inviting me Sandor
Positive experience: Good vibes, clean and plenty of equipments. Sandor is a great guy, professional and friendly.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Very helpful and caring, suggest nice workouts through the session. Appreciate his hard work
Fantastic experience: Great gym! Staff are friendly and helpful. Can get very busy during the day so more benches and cable machines would be nice.
Fantastic experience: Staff are very friendly and equipment is top standard
Fantastic experience: I’m a member of Fareham GymGroup but was visiting Newcastle for work so have been attending classes at Newcastle City GymGroup. The classes were very good. Lee was the trainer for most classes I attended- he was very friendly and ensured all of the group had the correct postures and were comfortable with the weights etc! The thing I love about GymGroup for me are the class times that fit in really well before and after work (I work 9-5).
Fantastic experience: Good clean and friendly gym staff well knowledged and helpful, could do with better vending machines but that not the staffs fault
Fantastic experience: Lovely gym & lovely staff! Can recommend the class hybrid 45
Fantastic experience: wide range of equipment
Fantastic experience: Had my first 2 of many PT sessions with Rachelle this week and already loving it and it’s only going to get better! Lovely girl, really patient and informative. Can’t wait to keep training with her and see the progress. As for the gym itself nice and spacious and inclusive and great central location!
Fantastic experience: Great gym, great atmosphere and great staff too
Fantastic experience: Been going to The Gym on and off for years (just whenever I get a burst of energy and decide I want to get fit for a little while) but I’d never go elsewhere, good value for all the things you can do here access to every equipment you’d possibly need and some great classes and even better staff members to help on hand. Special shout out to Dan who I am currently training with to help lose weight, guys always got so much time for everyone and is always so energetic and he’s really helping me in my journey (and making sure I stick with it this time and not sack anything off)
Fantastic experience: Lovely space to workout and amazing staffs
Fantastic experience: Great gym, helpful and friendly staff
Fantastic experience: Best equipment in the town
Fantastic experience: Best gym I've ever been. Good atmosphere and nice coach!
Fantastic experience: Incredible gym, has all the facilities you'd ask for and the staff especially are always on hand to help. All in all best gym I've used.
Fantastic experience: Overall lovely gym with great atmosphere and all the help you’d like from the staffs. App also shows the percentage of people in at the gym during different times, this can let you choose to go during times when it’s not busy
Fantastic experience: My fave gym come here often, have Dylan as my PT and the others are lovely wouldn’t go anywhere else, even though this gym is very much out of the way for me… it’s just that good
Fantastic experience: Great gym with amazing facilities and nice staff. Especially Rachelle is an absolute brilliant trainer
Fantastic experience: Been training here 3 months, staff are great, gym is inclusive and has all the kit you would expect in a commercial gym. App is great as you can check how many people are in the gym
Fantastic experience: Great inclusive gym with a great range of equipment. Staff are all very helpful and friendly.
Fantastic experience: Brilliant staff are amazing very friendly
Fantastic experience: Very good dumbbells class, really enjoyed it and highly recommend
Fantastic experience: Great gym for such a great price - loveliest gym staff around
Fantastic experience: Great classes for the price, if it wasn’t for them I doubt I’d be doing much exercise at all! PT’s are fantastic at motivating, sometimes it’s just me in a class so they tailor it more to my ability as well
Fantastic experience: I love the his gym, location is great and easily accessible, extremely friendly and helpful staff, and the free classes are brilliant and great for building gym confidence!
Negative experience: I only used it for a month, and they kept charging me for six months. In the second month, I contacted them by email, but no one replied. After I contacted them many times, I was told that the cancellation was completed in the sixth month. I tried to get the gym to refund me the middle portion of the fee, but again no one paid me any attention
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Positive experience: Not a bad gym. Can get very busy given its location which can mean waiting around for machines given that if you're looking to use a weight machine there's likely only one. Plenty of treadmills though. Some of the equipment is in a bit of a state of disrepair, appearing a bit old but nothing that stops it working. The lockers are also in need of some TLC and it's often the first I go to use won't lock properly.
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ With regards to equipment, our team works with our suppliers to ensure all the equipment is safe to use and in the best conditions. We recognise that sometimes it can take a little longer due to various factors, but rest assured that we are working hard with our suppliers to have all the equipment fully working as soon as possible We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Positive experience: Nice and spacious gym. Crowded sometimes.
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Positive experience: Not bad place, but overcrowded. Big plus for equipment and space.
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Best place to do your work outs
Positive experience: Lot of cardio machines so can use what you want despite it getting incredibly busy at times. Very warm with it being a basement gym & could do without the hordes of students stood around chatting, but still worth a gan thanks to fair pricing structure.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We're pleased that you've given us more information to continue to improve the experience our members get at The Gym Group Newcastle City.
Negative experience: Fully grown adults who can't put their weights back
Hi there, thank you for your feedback.
Positive experience: I've been here for little over a month now and I'm certainly pleased with the amount and quality of gym equipment on offer at the gym. The pricing is competitive and I've found that the gym isn't busy at all hours of the day, which I'd definitely say is a plus point. I must add though that the male toilets could do with a bit more TLC or upgrade to put it nicely. Overall I'd recommend The Gym Group.
Thanks so much for your feedback, Vlasios Tsansizis. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Newcastle City is made aware of your thoughts.
Fantastic experience: Really good. Not busy at all. Friendly staff and generally good atmosphere.
Hi there, thank you for your feedback.
Positive experience: Good gym but not so much equipments
Thanks so much for your feedback, Fábio Pinto. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Newcastle City is made aware of your thoughts.
Fantastic experience: Best PTs and lots of great kit!
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Fantastic experience: Nice atmosphere, nice staff, if you need help with anything they will gladly help you
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Fantastic experience: I’ve been to various gym groups around the country. Newcastle city has the nicest and most helpful staff! Rachelle Taylor in particular is a credit to the Newcastle team!
Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Great gym with friendly, approachable and knowledgable staff. Clean equipment and most apparatus has doubles so there’s rarely any waiting time to use even during busy periods. It is spacious, well planned out with an inclusive atmosphere with inclusion to diversity that makes it an easy social environment for all shapes and sizes. Would highly recommend this as your go-to gym in the Newcastle area having also tried other local ones which fail to successfully achieve all above points. 5 star rating ⭐️⭐️⭐️⭐️⭐️
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great gym with very approachable staff!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Very communal gym. All staff are very welcoming and friendly. Plenty of weights for all experiences :)
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Great gym with even better staff. Ideal gym environment for members of any skill level
Thanks so much for your feedback, Natasha Bourgeois.
Fantastic experience: I joined the Weights for Women class, and it has become my go-to class now! I really enjoy Rachelle’s classes, she is super encouraging and gives us motivation to complete the session. The workout routines change up a bit every time so you won’t feel bored, and you can add weights to your barbell according to your level. I feel empowered and ready to start my day!
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Fantastic experience: I always enjoy Racheal’s weight class. It is so motivating. Highly recommended.
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Fantastic experience: Rachelle’s classes are just fabulous!!!
Thanks so much for your feedback, Rachel Ashburn.
Fantastic experience: Excellent gym and staff
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Positive experience: Absolutely love the gym classes. All the trainers are amazing. The location is great.
Thanks so much for your feedback, samridhi rawat. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get at The Gym Group Newcastle City.
Fantastic experience: All the instructors are real good and helpful they pays lot of attention to everybody during the classes, lots of machines and proper value for money
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Fantastic experience: It’s a really nice gym. It has various facilities and I go there twice a week with PT RachelleI always speed good time with her. She is so friendly and help me to make a big progress!!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: The gym has the best class and helpful coaches!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Great classes, friendly staff and really good value for money!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Amazing staff, great equipment and overall fantastic atmosphere to be around. Great gym for beginners and advanced lifter
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Very friendly environment!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Good clean gym, Inclusive and amazing PTs
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Positive experience: The gym group is a really good gym, staff are friendly, polite and i also have a PT session once a week.. all in all one of the best gyms i have l been a member of… My fitness levels have improved massively since starting here…
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Friendly staff, good equipment available and very inclusive atmosphere :)
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Fantastic experience: Amazing gym! Friendly staff that go above and beyond to make you feel welcome. Would defo recommend!
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Fantastic experience: This is one of best gyms in the Newcastle. The best thing about gym is Mr Sandor who is always most cruel to be kind while getting my sessions done. His sudden changes in reps while doing your set is my worst nightmare. But I still love him because he is very kind and funny too.
Thanks so much for your feedback, Dr Mumtaz Ali. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: For amazing glutes ask for Samantha, for caveman strength; ask for Sandor.
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Always an exciting time at the gym. All personal trainer makes me feel welcomed, especially Rachelle, Sam, Sandor and Lewis :) also great equipment and environment overall.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Excellent gym and and I recommend Rachelle Taylor if you need any health and fitness advice
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Friendly staff, great classes, fantastic equipment and other members respectful. Staff always happy to provide helpful advice if asked.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: I’ve been going to this gym for a few years now and would definitely recommend it. The staff are always pleasant and approachable, Rachelle is particularly brilliant.
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Fantastic experience: Always enjoy working out here, especially when Sandor is around
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Always great classes and great experiences
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: This gym is the most welcoming place full of good vibes and no judgements. The machine and weight selection is the best that I’ve experienced. I come in twice weekly to train with PT Rachelle and always leave with a smile feeling so much stronger and better about myself. Would recommend to anyone from/visiting Newcastle
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: The best gym, everyone is so friendly and helpful. Especially Sandor. 5* from me
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great place friendly staff
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: This bloke, I think his name is Sander, from Hundary. He’s cute, and makes the gym a lovely environment! 5 star! X
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Fantastic experience: Ample equipment
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Fantastic experience: The Hungarian king makes this gym extra special. His presence makes me hit new PR’s every session. We love you Sandor❤️
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Fantastic experience: Best gym in newcastle because of sandor best PT
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Fantastic experience: Amazing gym
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Positive experience: Would be better if people put their weights away after use!!!
Thanks so much for your feedback, lel grant. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Newcastle City is made aware of your thoughts.
Fantastic experience: A bit crowded but, for the price, it's definitely worth it.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Negative experience: I joined the gym early this month and after two days, they told me it's temporarily closed due to some technical issues. Then they reopened it without access to changing room and shower. Will not renew my membership given such poor conditions of the gym.
Thanks so much for your feedback, Engjer Zh. So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Positive experience: The classes are really good and some trainers are very kind! Yes does get busier during evening times bit still manageable. The washrooms could certainly get better and cleaner. Some trainers are really good and invest their time in you.
Thanks so much for your feedback, Ishita Gulati. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: I like the gym group. I am really happy with my personal trainer. Everything is really good. My trainer Samantha is very good, I give her 5*!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Clean and well kept facilities and really friendly staff. This is my favourite commercial gym in the city!
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Positive experience: It's ok. Equipment could be better looked after. Some of the leather is older than the building it's in.
Hi there, thank you for your feedback. We appreciate your feedback about the equipment and leather, and we pass this on to the management team at The Gym Group Newcastle City. We hope that you will continue to enjoy your experience with us. Please feel free to reach out to us directly via email at [email protected] if you have any further feedback or suggestions.
Fantastic experience: The location is easily accessible being located within the city centre. My total experience in the gym has been great.The classes and the trainers are amazing and friendly. The gym is usually very clean and the charge is budget friendly. Love visiting during the morning hours.Would rate it 10/10!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: I have been a member of this gym for several years and I have always found the gym clean, changing rooms clean and the staff are very friendly and approachable.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Great experience with amazing staff. Very friendly atmosphere and very clean.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: The best GM and the best staff, great equipment, clean gym. Great inclusive atmosphere. Can't recommend enough!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Good gym, quite spacious and decent equipment. It can get a bit crowded at times but you can use their app to check how many people are in the gym
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Great location, clean facilities and well equipped gym!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Staff are amazing here, knowledgeable with regards to the equipment and also some are available as personal trainers. The kit here is like the other gyms, and lots of it.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Negative experience: You getting close 8 shy
Hi there, thank you for your feedback. So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Fantastic experience: 10 time better than puregym .
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Newgate St. gym excellent, good variety of equipment, clean, friendly atmosphere. Thoroughly enjoy my sessions there.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Awesome gym with many machines and facilities. I love that they have many branches around the UK.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
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PureGym Newcastle St James - Closing on 3rd June at 12pm

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