
Information about Brackley Leisure Centre
Opening hours
- sunday: 8h-18h
- monday: 6:30-22h
- tuesday: 6:30-22h
- wednesday: 6:30-22h
- thursday: 6:30-22h
- friday: 6:30-22h
- saturday: 8h-18h
Our comment from FitFit UK about Brackley Leisure Centre:
Brackley Leisure Centre is a vibrant community hub located in Brackley, United Kingdom, ideal for fitness enthusiasts and families alike. The centre features clean and well-maintained facilities, including two swimming pools, a gym with modern equipment, and a variety of fitness classes.
The positive feedback from visitors highlights:
- Friendly and polite staff: Many users have praised the welcoming atmosphere and helpfulness of the team.
- Clean facilities: The centre is considered one of the cleaner pools in the area, and the gym is well-kept.
- Diverse range of activities: From swimming lessons for all ages to aqua aerobics, the centre offers a variety of options to cater to different preferences.
- Community-oriented: Regular visitors appreciate the sociable environment and strong community ties.
However, there are some areas for improvement:
- Facility maintenance: Some users noted issues such as dirty drains in showers and occasionally broken equipment.
- Booking system: There have been complaints about disorganization regarding online bookings and pool availability.
- Busy times: The centre can get crowded, particularly during peak hours, which may affect the overall experience.
Despite these minor drawbacks, Brackley Leisure Centre remains a popular choice for locals looking to stay active and enjoy a variety of leisure activities.
Services, Machines and Guided Classes
Brackley Leisure Centre: Opinions
Positive experience: The showers need more regular love, the drains are pretty dirty. Otherwise one of the cleaner pools in the area. The teaching pool has an ok temperature and the swimming one is perfect
Fantastic experience: A very sociable clean environment with great polite and friendly staff and members.
Hi Paul, thank you so much for your 5 star rating and your review of the centre. We always love to hear such positive feedback. We look forward to welcoming you back into the centre very soon.
Fantastic experience: Polite staff and clean facility
Hi Jack, thank you so much for your 5 star rating and your review. We're delighted that your visit was a positive one and we look forward to welcoming you back soon.
Fantastic experience: Very friendly staff, I always get a very friendly welcome when I arrive, very clean and well maintained...
Hi Chantelle, thank you so much for your 5 star rating and your review of our centre. We are delighted to hear that your experience with us was a positive one and we look forward to welcoming you back again soon.
Positive experience: Great pools but lots of dirt & grit in the deep end and in the child's pool.
Hi, we're so sorry to hear about your experience with us. This has been brought to the attention of the management team as a matter of urgency.
Negative experience: Rude receptionist
Fantastic experience: Been visiting regularly for years. Good quality pencils. Neatly printed voting slips. Still not getting the results I hoped for. #feeltheburn
Thank you Chris, we're delighted you enjoyed the experience :)
Fantastic experience: What a fabulous centre, my first time here. Staff were really friendly and the class was a lot of fun. It was Aqua on a Wednesday night
Thank you for your 5 star review Di, and for your feedback. We always love hearing that we're doing something right. Are you able to let us know what class in particular you enjoyed, so we can feed that back to the instructor.
Fantastic experience: My 10 month old goes for his swimming classes here. It’s a 25min class, filled with props,toys and singing. He loved it and enjoys thoroughly!highly recommend it!
Thank you for your 5 star review Mary and your positive feedback. We pride ourselves in offering the best possible swimming lesson programme, and are delighted your baby enjoys the sessions so much, we look forward to watching him progress through the stages.
Positive experience: Good sports centre for swimming etc
Thank you for your feedback and comments Robster, we look forward to welcoming you back very soon.
Positive experience: We take our daughter swimming here. It's a great place. Things seem to be routinely broken though: toilets, showers, fridges. Nothing a good maintenance manager couldn't own. Other than that, the place is modern, clean and the staff are excellent.
Thank you for your feedback Michael. We have experienced a few issues with some equipment/facilities recently, and we are taking steps to rectify the problems raised. You may have seen additional team members in the centre recently so you should hopefully see an improvement very soon. Please feel free to raise any specific concerns directly as we take your comments seriously.
Fantastic experience: Nice
Thank you for your 5 star review David, would you care to share any more thoughts on your experience with us.
Negative experience: Very unhappy with the level of service when it comes to swimming lessons for my daughter. She went up into green hats 4 weeks ago and not once has she had the same instructor, last night she didn’t have one at all and the instructor for yellow hats was thrown under the bus and had to take my daughters class as well as her own. Very disappointed!!!!!!!
Hi Lisa, we are sorry to hear about your experience with us and assure you that this will be directed to the swim team for their attention.
Fantastic experience: Very good pool
Thank you for your 5 star review Libby, we're glad you had an enjoyable time with us and look forward to seeing you again soon.
Fantastic experience: Large local community sports centre. Gym is pretty good, the machines are all a bit tired but they work and the gym is clean. Very busy in the evenings, mornings are better. 2 pools, Children and lane pool. Website is a bit of nightmare when it comes to finding out if the pools are available, we tend to call to confirm. Edit: True to the comments from the owner, the gym has replaced the vast majority of it's equipment with brand new weights machines. Really great local gym.
Thank you for your review Charles. You'll be pleased to hear that as part of an upgrade, we'll soon be taking delivery of lots of new equipment in the gym! We will pass on your comments however about the website. The pool timetable can always be downloaded and viewed here
Fantastic experience: Good pool, enough open swimming sessions, clean and tidy changing rooms
Thank you so much for your 5 star rating Chris and for your feedback. We always love to hear all comments so that can continue to offer the best facilties and service possible. Look forward to seeing soon.
Negative experience: Not very well designed. Seems to be a lot of wasted space. Could do with a fun family pool and more room in the gym and studio.
Fantastic experience: Fantastic for swimming.
Negative experience: When placing a booking on line, i have on several occasions turned up and a badminton court is not ready in spite of me or my partner making a booking and following the correct process. The excuse "We don't check for on line bookings" was presented as the reason. As we follow the process and protocol given to us to book a court I don't see how it's our fault that the staff don't check on line bookings to prepare a court. Last week we arrived to play badminton and there was a disagreement between a member of reception staff and leisure staff due to our booking a court and some rain damage and once again disorganised staff telling me ......" these time slots should be blanked out...we have damage, how did you book? We don't check for on line bookings" and then eventually a stroppy disgruntled member of staff reluctantly sets up a badminton court and makes us feel as if we have done something wrong.Its ironic that this business spends time checking Google reviews and responding using their time and resource. Maybe try and improve the customer experience and check on line bookings a couple of times per day.
Thank you for your comment Mark, we're naturally disappointed to read that you found the staff disorganised and would welcome the chance to put that right if you could provide further details. Could you please email us directly via the contact us page on the website at: www.leisurecentre.com/contactus
Positive experience: Good range of classes and equipment. Lots of parking.
Thank you for your review Liz, we're delighted that you're happy with the facilities.
Fantastic experience: Came here for adult swimming lessons for a couple of months. Good lessons and the centre is clean.
Thank you Jack for your feedback, we're delighted to hear you're happy with facilities and the lesson programme. We look forward to welcoming you back soon.
Positive experience: Great venue, staff super helpful and friendly. Nice gym and we'll organised workout rooms. Plenty of parking.
Thank you Sorrelle for your feedback, we love to hear that people are happy with our centre, but what can we do to get us 5 stars?
Fantastic experience: Great gym, just what I was looking for
Thank you Thom for your feedback, we'd love to hear more about your experience and why you awarded us 5 stars?
Fantastic experience: Always good here. Great atmosphere and customer service. Just lacking a sauna and steam room to make perfect
Thank you for your 5 star review Steven, and your comments which will be passed on to the teams. We look forward to welcoming you back very soon.
Fantastic experience: Watching grandchildren swimming lesson
Fantastic experience: Excellent
Fantastic experience: Great facility with super friendly staff.
Fantastic experience: Can be busy but always machine available
Negative experience: Website dreadful. Limited public swimming. No chance of parking if you have a blue badge as everyone, including staff, use these bays!
Negative experience: the internet is so bad
Fantastic experience: Has every thing I need
Negative experience: Swimming pool is nice IF you can get in. Website is dreadful. The lovely receptionists know this, but management or central office or the coding team who sort the website don't care. It isn't clear that you have to pre-book for some swim sessions and you only discover this when you're there with a sad child who can't swim. Once in the pool is nice enough, the changing rooms are good. I'm fed up with the lack of care about managing the website so I'll actively investigate other places to swim if the the whole experience is more rewarding elsewhere.
Positive experience: Nice pool and swimming classes for adults, I wish they had a sauna or steam room…
Fantastic experience: Quality provision. Good trainers. Recommend
Positive experience: Decent pool, expensive though.
Positive experience: It's OK, convenient, affordable and a nice location. The only complaint would be that too often the blue rolls dispenser are empty, making it impossible to wipe the sweat when changing station.
Fantastic experience: Excellent gym and swimming pool with great facilities in a good location
Positive experience: Took baby swimming, good pool and teaching staff. Haven't explored all facilities but the pool and changing area are to a good standard.
Fantastic experience: Beautiful facility great pool.
Positive experience: Good leisure centre, pool, gym, classes and other sport facilities. Quite an expensive membership for what you get especially with the size of the gym and thus the quantity and quality of equipment; but it has everything to make any workout possible. Very clean and tidy with lots of cleaning facilities available. Good size pool and types of classes available. No sauna or steam room which is disappointing, again given the high price point for membership. Staff always friendly and happy to help. Main centre for those in Brackley area so kind of forced to go with it unless you'd want to drive +15/20 minutes every time you want to go, however it is pleasant and would be perfect with a slightly lower price point for membership.
Fantastic experience: I go twice a week to the aqua arobics, they are all very friendly.
Fantastic experience: Great facility with good gym and really friendly staff. Thanks for a great workout
Thank you! We hope to see you again soon :D
Positive experience: A few years ago I only went to the gym facilities, there were modern and relaxing...
Fantastic experience: I like it.
We're glad you like it!
Fantastic experience: Excellent facility
Thank you for the 5* review!
Fantastic experience: Enjoyed my swim
That's great, we're glad you enjoyed your swim!
Fantastic experience: Attended a dog show excellent venue
Thank you Pam!
Fantastic experience: Like riding a bike been on a long break and now i going back.
Thank you for the review!
Fantastic experience: A great asset to Brackley lovely and clean good parking and two great pools especially the one for the little ones
Thank you!
Fantastic experience: Loving the class where you can bring your baby on a monday
Thank you for the 5* review!
Fantastic experience: Great staff and facilities.
Thank you Paul!
Fantastic experience: Nice pool to swim in, always friendly staff and ever so helpful. Not sure about upstairs and the instruments of torture they have up there but it seems to be busy enough.
Glad to hear you enjoyed it, if you fancy a show round the gym upstairs let is know and we can book one of the gym team to show you the ropes! Thanks, Hayden
Fantastic experience: Staff are friendly and the renovation is excellent!
Thank you for your review Robby. We're glad you enjoyed our facilities! - Hayden
Fantastic experience: Always a friendly welcome, very helpful staff. The equipment is kept in good clean condition and are well spaced.
Thank you Di, It's been great to have you back!
Fantastic experience: I joined the gym early January 2020, all of the equipment is well maintained and new. The staff are also very friendly and helpful. One in particular called jack has gone the extra mile to help me during my work outs. I would recommend this gym for people looking to start or are already experts. The only downside is that it can get a bit over crowded, but I am guessing most gyms are like this after the holidays.
Hi Thomas, Thanks for you 5* review. I will pass on the positive comments to Jack. We are glad you've enjoyed your overall experience and look forward to seeing you round the centre. Kind regards, Hayden
Positive experience: Good equipment. However not enough staff monitoring equipment usage and gym etiquette. And such users are using squat rack and dead lift Olympic bars for 20kgs exercises rather than the pre made barbells which go up 45kgs. Members "using" three pieces of equipment at once by constantly hoping between them for some make believe super set of 10kg exercises. Members using 3 pairs of dumbbells at once. And have also seen members use the squat rack for a place to steady themselves for some leg balance exercises. A coat rack and pres up's, gym staff should move members on to the correct equipment and educate them.
Negative experience: Never answer phones and arrived on a Saturday and said main pool open. Took the money but didn't advise only 2 lanes open to accommodate everyone. So charged full price for a third of the pool. Much better pools out there.
Positive experience: Really clean and staff are friendly.
Fantastic experience: Staff are very helpful and friendly.
Negative experience: Facilities are poor, so's the carpet. Staff is amazing, the only reason i come, especially that tall, dark haired gem of an RA who works incredibly hard on a Thursday and Monday evening. Someone should give that guy a RAISE.
Positive experience: Helpful and friendly staff. Modern equipment. Lots of fitness classes that enable flexibility for those that work.
Fantastic experience: Staff always helpful and courteous. Equipment and changing rooms cleaned regularly. Can't fault the place.
Fantastic experience: It was great you can get everything needed
Positive experience: Nice place to go to and yhe staff are friendly
Fantastic experience: Great play day today !
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