Village Gym Chester St Davids

Fantastic experience: I have been a member for 5 months. The facilities are great. I recently had an issue with the booking app but Sumita Patel, Leisure memberships advisor was amazing and resolved the issue quickly. I often struggle with technology but Sumita patiently went through how I can book onto my classes. She is an absolute credit to the company. I would highly recommend

Fantastic experience: I’m not much of a review writer however I feel compelled on this occasion as I’ve had the pleasure of getting to know Sumita at our gym over the past few months, and I can confidently say she is an exceptional staff member. Her commitment to her work is truly inspiring. Not only does she work hard on her own goals, but she also encourages and motivates fellow members. Her friendly nature makes the gym environment welcoming and enjoyable for everyone. It’s always a joy to see her there and her positivity. In addition to her dedication, the gym is a respectful environment and gym equipment is clean and organised for the next user. The staff and approach to fitness and their supportive demeanor makes it a joy to visit each time. If you’re looking for someone who embodies the spirit of determination and camaraderie, look no further than Sumita and the fitness team. Keep up the fantastic work, and continue to inspire us all!

Fantastic experience: Classes are amazing - great instructors and friendly staff.

Positive experience: Nice little gym and I had chance to use it while staying at the hotel. I’m marking it down because during two of my visits to the gym there were some young lads messing around. They were throwing items of the gym at each other and generally fighting each other for about 15/20 mins without anyone monitoring the areas. This was in the little workout room (green floor) left at the top of the stairs. Also, there was only one water dispenser which didn’t seem to work.

Fantastic experience: I visited today to join the gym and very happy with the service. Sumita took care of the membership and went above and beyond to make sure I got the best deal. I’d highly recommend to others.

Fantastic experience: Love the village gym, everyone is so friendly and the classes are great! Would highly recommend :)

Fantastic experience: Retains it's place a great local gym that offers everything a fitness set up should. Friendly staff, always a warm welcome, a great range of classes and spa / pool area. Shout out to Andy who's been delivering some solid classes as well as ordering helpful health & wellbeing tips in and around the gym.

Fantastic experience: The gym has friendly staff very well-run

Fantastic experience: Staff are amazing, and so are my fellow members. Even though the club is relatively small it has a big heart and is big on a variety of classes. The staff are amazing at their job making the most of what they have to use as far as facilities are concerned, just wished that The Village would invest more on the changing and pool areas....like other Village clubs have. 5 shiny bright stars for all the staff, you truly go above and beyond. And a final well done to Sam, I think you do an amazing job with tbe classes and the variety you timetable in...

Fantastic experience: Great gym. Trainers really helpful

Fantastic experience: Lovely gym first time I’ve felt comfortable in a gym environment. All the staff are lovely particular shout out to Sumita & Jac. Jac did a lovely induction after Sumita helped me with signing up, setting up the apps etc. Jac went through my own programme and shown me how to use particular gym equipment. I’m so glad he did because i guarantee I wouldn’t be using them had he not taken the time to show me. So glad I signed up, even when leaving the gym staff ask how your session went.

Fantastic experience: Been a member for over 8yrs , but did let it expire but didn’t take me long to renew membership with help from Sumita who was very helpful and friendly. thank you Sumita . All staff are friendly and polite towards everyone and always ready to listen to my problems . Facilities are excellent problem just need a few more cable machine but everything else good .

Fantastic experience: Sumi was fantastic introducing me to the gym and setting up my membership very welcoming and knowledgable

Fantastic experience: What excellent customer service from SUMITA PATEL who is the Gyms LEISURE MEMBERSHIP ADVISOR. So helpful and so friendly. Just brilliant!!!

Fantastic experience: I wanted to recognise and thank Naomi, who is such a pleasant person and makes you feel welcome. She is extremely professional , knowledgeable and courteous to all people. Thank you Naomi your a super star

Fantastic experience: A lovely place, easy to sign up and really affordable. Sumita was a fantastic host and I am looking forward to losing a few pounds!

Fantastic experience: Excellent service by staff today when signing up to the gym!’

Fantastic experience: Sumita was very professional and informative, thankyou

Fantastic experience: Sign up, could not have been easier, Sumita was lovely, friendly, informative and very helpful.

Fantastic experience: Very helpful and informative, Sumita was lovely

Fantastic experience: Sumita has been fabulous today showing me around the gym and I’m delighted to have booked my membership through her. Thank you Sumita! X

Fantastic experience: Fantastic experience!

Fantastic experience: Signed up with Sumita who was fantastic and really helpful. Would definitely recommend.

Negative experience: 2 stars. Membership: Very easy to join but, 90 day leaving tax notwithstanding, very difficult to quit. Gym wise: out of the 4 local gyms it's, by far, the most expensive but has the smallest selection of older weights/machines. Also customer services, if they do respond at all, are not prompt or straightforward. Update: a "discounted" student membership here is more expensive than any other local gym's adult membership... Downgraded to 1 star, and that star is only because they have a (small) pool...

Fantastic experience: Really pleased with the gym facilities and classes, plus the pool is nice and warm

Fantastic experience: Very cool place!!!!nice!!!

Fantastic experience: Fabulous team, thanks to Sumita I thoroughly enjoyed her energy. Excellent gym.

Fantastic experience: Had a lovely tour from sumita. So helpful and informative. I joined up for a membership straight away. Thank you xx

Fantastic experience: Fantastic and professional service. Sumita was so efficient in signing me up and helped me feel comfortable and welcomed me to the club.

Fantastic experience: Scoped my guns good and proper there.

Fantastic experience: Staff always willing to help!

Fantastic experience: Brilliant place to train, excellent facilities.staff are all really nice Nic was very helpful and went above and beyond to give me the best deal for membership plus discount in the pub to watch the football with a drink

Fantastic experience: Staff very helpful and knowledgeable, excellent facilities, Nic went out of her way to help and find me the best deal. Cannot recommend highly enough

Positive experience: Great! Good gym,pool,sauna,and steam room. Good quality,well priced food

Fantastic experience: Great new gym equipment and Colette is very helpful on the front desk.

Negative experience: Myself an 3 other colleuges.happen to call at the village gym and our stay was not plessent at all.the staff payed no attention to us and we decided better judgement elsewhere but they tried having us off.by not refunging our payment.gemma.seemed to play about.having us wait around in a place thatwas not what was advertised.Not Recomended

Negative experience: Absolute joke of a place room was dirty and staff where rude and I'm sure Genma the manager is a thief as money went missing out of my wallet when left at reception wouldn't recommend this place

Fantastic experience: Not been to a gym in a while and a friend recommended this one to me. Great decision in mind. Sumita who was very friendly and helpful with all my queries at the beginning and still helps me out an says hi everytime, to the PTs who will help out even when not having a session

Fantastic experience: Great gym, great staff and a bunch of great members! Always exceptionally clean, from walkways to the gym floor itself. Shout out to the ‘shake n vac’ lady herself, Ann!!

Fantastic experience: Absolutely brilliant staff especially Colette & Georgia & leisure manager Mike is spot on he always facilities my needs!

Fantastic experience: I have been a member of the Village Hotel St David’s Chester for nearly 2 months and I have to say it’s the best hotel around. From when I first enquired Nicola and Modestas on the membership team were very informative of the membership options and prices and very patient while I decided which membership option to go for. When ever I sign in to the gym Naomi is extremely friendly and helpful. Naomi is dead chatty and has a positive attitude no matter what shift she is on. The classes are second to none with special mention to Sam, Claire, Conor and Jake for Spin, Sprint, Body Balance and Body Conditioning. My induction was with Karin she was helpful, friendly and understood my fitness goals. Hopefully I will be able to try out more classes in the near future. The gym is always clean and tidy. The only negative comment I have is that being an asthmatic the spin room could do with being a bit more airy and the class booking system could perhaps be looked at as some of the popular classes you have to set your alarm for midnight to be able to get in them.

Fantastic experience: Staff are helpful and approachable will help with anything you need, shout out to Rachel always on hand when I forget my locker pass although she’ll chase you out if you forget to hand it back in in a friendly way gym facility’s work can be busy in peak hours… as same with poool but going later is better sometimes friendly environment

Fantastic experience: All the staff are great but June helps me with my exercises in the pool ask me how long have I done, gives me motivation she is friendly chatty and very help full, thank you for your help , I'm looking at doing spinning classes with you xx

Fantastic experience: Mike and the staff do a fantastic job looking after us members. The classes are great and the pool is very relaxing

Fantastic experience: As a member of St David's Gym, I can highly recommend it ! There is an excellent variety of classes, along with the friendly motivating instructors, who always deliver great friendly classes! It's such a friendly gym and there are social events arranged on a monthly basis for all gym members to attend/enjoy! A special mention to Ann, who keeps the gym, changing rooms & studios clean & tidy. Nothing is ever too much trouble for her, always friendly & smiling Keep up the good work

Fantastic experience: Great gym and pool with skilled staff.

Fantastic experience: Ann and Collette always happy and welcoming everytime anyone arrives and always have the gym areas cleaned! Thank you!

Positive experience: big shoutout to Jake and Naomi, the most deserving gym staff that go above and beyond to make you feel comfortable. your gym membership will be worth it due to these two. friendly other staff and great PT’s!

Fantastic experience: Wonderful gym with extremely friendly staff and lots of equipment. Colette who works on reception is brilliant, always so helpful and willing to help! I would recommend the gym to friends and family.

Fantastic experience: Colette is very polite and friendly. Credit to the club

Fantastic experience: Been a member for a while now. Mike and the team always look after me and all the other members. Special members evening etc. always on hand to help with the equipment if needed

Fantastic experience: BIG shout on to Colette on reception. Greets you with a smile whenever she is on the desk. Always willing to advise and assist members when asked. Absolute credit to the gym team

Fantastic experience: I’ve been a member for 8 months and think it’s a great place to workout!. The trainers are fantastic and very accommodating. Always a pleasure to see the friendly staff who go above and beyond to help.

Fantastic experience: Love this gym. It's been my happy place for many years now. This review in particular is for Ann Gillibrand, one of our leisure assistants who has improved the standard of cleanliness and also tidiness so much since she arrived some time ago. Nothing is too much trouble for her. Not only this but she constantly drives and sets such a great example to our other LA's. We really have got a good 'un in 'our Ann'

Fantastic experience: Great gym and always clean. Anne and Collette on reception are always very welcoming and helpful even in the early mornings

Fantastic experience: The gym is excellent, and always sparkling clean thanks to Ann and her best friend Henry hoover ! Fab classes and instructors helpful and friendly especially Laura Lewis

Fantastic experience: Fab gym and staff go everyday for my swim and workout,,

Positive experience: Lovely hotel. Everything you need. Pool bit small, and ceiling needs attention.

Fantastic experience: The gym is perfect for me and its really close to home Steven

Fantastic experience: The pool and leisure facilities are second to non. Ann and Henry keep the place in ship shape, always clean and the staff are so helpful

Positive experience: Yes, the hotel is fine. It's well used and busy. My room was fine. There were a few scuff marks here and there, but the bed was comfy, and a big TV, so quite happy. I will come back.

Fantastic experience: I have been a member of this gym since before it was taken over by Village. The whole fitness team are constantly trying to improve the experience for the members, from the ever smiling and helpful Jodie greeting you when you arrive, Laura holding you accountable in a PT sessions and Sam looking for new classes to add to the timetable. My only gripe is the 10 day booking system. Some classes you can not get into without paying extra, but that is a corporate decision that needs to be changed

Fantastic experience: A friendly environment, clean and a variety of options to work out or relax. Staff are more than welcoming and helpful especially Jodie Stubbings. I would highly recommend this gym

Fantastic experience: Love Anne at the gym! She always makes my day

Fantastic experience: Paul Clare in management thank you Above and beyond for providing an unexpected guest experience. Staff are friendly and making sure great experience Thank you We will be back Parry family in Australia

Positive experience: Nice, friendly place. None of the facilities are big enough (apart from the gym and the bar/restaurant) but it's well-run and has a good atmosphere

Fantastic experience: The gym is clean and very well run. The variety of gym classes are great and of a very high quality. Challenging but something for all levels. The app for booking the classes is a great way to plan your fitness the week ahead to fit it around your life but also to motivate you to go. Highly recommended

Negative experience: Used to be a really good gym - having to leave my membership after 4 years due to the gym being too busy now at most hours of the day and now being unusable. Full of 16 year olds. There is also barely any remaining floor space for free weights. Would say it's good if you're interested in cardio

Negative experience: The staff are disorganised and need to focus on the job

Positive experience: I joined on a 3-month membership and really enjoy attending, only issue is trying to find the best time. The staff are all friendly, Nicola and Mod have been amazing, offering constant support and advice, lovely and friendly, making me feel welcome. The only issue I have is that the pool can be a bit busy at times, so I have had to do something else, but there is plenty to do, so this is not a major problem. Thanks Nicola and Mod, amazing customer service.

Positive experience: Nice hotel used gym pool and sauna, jacuzzi was very relaxing. Nice stress busting stop

Fantastic experience: First class!

Fantastic experience: I absolutely love this gym !! its always immaculate thanks to the lovley Ann who works constantly to maintain the high cleaning standrards ! The classes are fab and all the staff are very helpful and friendly id recommend to anyone who is looking to improve there fitness in a clean and welcoming environment...

Fantastic experience: The gym is amazing Mod is a credit to the company top guy with loads of knowledge

Fantastic experience: Mod was very helpful and professional, gym is clean and well equipped

Fantastic experience: Having never been an avid gym goer I was pleasantly surprised on my visit to see regular people exercising.. ..not a beef cake in sight. I had a PT session with Laura Lewis which has totally changed the way I think about exercise. I had a PT session with trainer Laura Lewis which had totally changed the way I think about exercise. The help she gave me was priceless

Positive experience: I joined this gym a while ago over Covid and thought it was good. You could book slots for the pool so it wasn’t over crowded and the gym was clean and there was always equipment available. I have been ill so wasn’t able to go for over 6 months and have been diagnosed with Rheumatoid Arthritis but kept paying monthly hoping each month I’d be well enough to go the next. I started to be able to move a bit more and my physio advised I try and swim. Now Covid restrictions have gone they no longer use booking slots for the pool. I try and go on a Saturday and Sunday as I still would not be well enough to manage exercise around work in the week which I’ve only just returned too. The only adult slot is between 12 and 2 which is disappointing because it’s the hardest time to go swimming. I have other health issues that mean I need to wake up at a set time, take meds at a set time and eat at a set time. I tried going Saturday afternoon for the non adults only time and the pool had swimming lessons on and they put big floats in the pool for children but as it’s a small pool even with me trying to swim against the side of the pool children kept bumping into me. Ive tried getting to the pool on Sunday to swim before 2 in the adults only time twice and children have been allowed in early both times. To make it at that time I had to skip breakfast and instead have a big lunch and go swimming directly after which made me feel a bit sick. A lot of adults paying full membership likely work in the week and want to have a chance to use the pool at the weekend and I don’t think 12-2 is ideal for anyone. If we can please have an hour slot mid morning and mid afternoon and keep the rest family friendly then I feel it would be more fair or use the barrier that they do for swimming lessons to allow adults who want to lane swim a chance too in a small area and the families can use the big area or even go back to booking slots so there’s enough room in the pool for everyone. I just feel like I’m paying a lot and then not able to use my membership now I actually finally can and need to for my health after paying for 6 months and not using it I’d have cancelled had I have known it would be like this post Covid restrictions .

Fantastic experience: We stayed recently at the hotel and we couldn’t fault it. Please pass on our thanks to Mike from the gym. Well and truly looked after us showing us around the gym and giving us some locations to travel to for a day out as a family! We had a brilliant time and look forward to returning in the summer.

Fantastic experience: More than just a gym , great facilities and pool sauna steam room and jacuzzi . Friendly helpful staff and such a sociable place to go. Love it

Positive experience: I like it.

Positive experience: Overall a very good hotel gym, with some cons that I hope management will pay attention to. Pros: - Excellent range of equipment for a hotel gym. - Free entry to classes with membership. Also a good range of classes. - Free use of pool, sauna, steam room etc. with the level of membership I pay. - Good vibe. I really like the fitness club feel to the place. People all ages, shapes, sizes going there to hit their goals and enjoy the facilities. - The gym itself is clean and well maintained. Cons: - Whilst some staff are very friendly, some do not go out of their way to say 'hello'. This might sound picky but I've never been to a gym before where there can be three members of staff on the reception desk and you get 0 acknowledgement on your way in. - The place is well staffed enough that I would expect a higher level of cleanliness in the pool and changing areas. I find it useable but sometimes only just.

Negative experience: One of the worst gyms I’ve been to, all the equipment is old falling apart, for what you pay a month there are plenty other gyms much better in price and equipment.

Negative experience: Invited by friend/member to use a pass he was allocated. I currently spend 320 per month with a PT so budget is available for me to join and train with my friend. Upon showing the pass, reception quized whether i was going to join making me feel uncomfortable about using a free pass. Thereafter, reception were unable to enter my name in the system..my friend and i just stood there with me repeatedly being asked my name thinking that maybe the lady could write it down...anyhow, my friend became exasperated and walked in and i decided to go home. My advice. Start with a smile and a greeting as it will make prospective members feel welcome.

Positive experience: The place itself is good and kept clean. Lots of classes and equipment and the staff are really nice. However the pool is a joke. The water is too cold and even the showers weren't warm last week. They have been waiting for a part for the boiler for over 2 months now!! Children's swimming lessons they offer there have all had to be cancelled. Really not good enough

Negative experience: Liked the place until I used the bar I tried paying with cash they didn't accept cash it's a shame on i would of left the staff 20£ cash tip it's the first place ever that's happened to me I'm thinking of cancelling my membership

Negative experience: went for a swim water freezing , still.not sorted it from 4 weeks ago and little children can swim its so cold, gym ok and clean but yet again can't get channels on machines went working out, nice to be able to pass time away by working out and watching or listening to something otherwise its boring, bar at hotel go service good and classes good when you can get a class

Fantastic experience: My daughter has swimming lessons here on a Friday evening. The staff are always friendly - one lady was particularly helpful and kind last night when she arranged a drink of water for us, as we had forgotten our own!

Fantastic experience: Great facilities and very friendly staff... Gym well equipped and lovely swimming pool, sauna, steam room and Jacuzzi...

Fantastic experience: All staff are amazing and always on hand to help. Massive thankyou to Mike, Laura ,Dan and Sam who have been great help

Fantastic experience: Excellent Staff and Facilities

Fantastic experience: Friendly staff - nothing is too much trouble.

Fantastic experience: Great gym, great staff, great price

Fantastic experience: GREAT gym friendly staff.

Fantastic experience: Great place to stay and relax meet friends and family

Fantastic experience: Just signed up with July free, free night at one of their hotels, £50 voucher off food in the grill and 25% off food with membership card. Nice gym with top of the range equipment, pool, steam room etc. Lots of classes included in membership. Worth the price at £41 a month off-peak (6am to 5pm) or £51 covers all times.

Fantastic experience: Lovley gym, plenty of variety with the les mills classes (best in deeside). Staff are always on hand to help, especially the lovley ladies in memberships Denni & Laura, nothing is ever to much for them and they are always on hand to help! Great customer service :-)

Fantastic experience: Great class with Kirsty -spaces again

Positive experience: Its great following all Covid Rules

Fantastic experience: I love it

Fantastic experience: All round a great gym! The classes are by far the best in the area. The main gym has more than enough top of the range equipment to satisfy all members