Information about Village Gym Eastleigh
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Our comment from FitFit UK about Village Gym Eastleigh:
Welcome to Village Gym Eastleigh, an award-winning fitness destination in Eastleigh, United Kingdom. Our gym is renowned for its excellent facilities and dedicated instructors who provide a variety of classes tailored to all fitness levels.
Members love our vibrant community and the welcoming atmosphere created by our friendly staff. Enjoy a multitude of classes, from Burn HIIT to RPM and outdoor Air Bootcamp sessions led by inspiring trainers like Reggie, Victoria, and Bridget.
Highlights include:
- Top-notch equipment including modern machines and free weights.
- A clean and safe environment, with excellent hygiene practices in place.
- Inviting amenities such as a swimming pool, sauna, steam room, and jacuzzi.
- Engaging member events like 'Burn and Burger' nights that foster a sense of community.
While many users appreciate our extensive offerings, a few have noted peak time congestion leading to equipment shortages and limited changing room availability. We are continuously working to improve these aspects to enhance your experience. Overall, Village Gym Eastleigh is a fantastic choice for anyone looking to embrace a healthy lifestyle amongst a supportive community.
Services, Machines and Guided Classes
Village Gym Eastleigh: Opinions
Fantastic experience: Great gym, I particularly enjoy the Tuesday 0630 Air Bootcamps with Reggie. Reggie provides great guidance, support and motivation. I (and the class regulars) hope that the classes return in the New Year.
Thank you, Thomas! We're thrilled to hear you enjoy the Tuesday 0630 Air Bootcamps with Reggie. His dedication to providing guidance and motivation truly makes a difference. We appreciate your feedback and are excited to bring back the classes in the New Year. See you soon!
Fantastic experience: Best gym ever! Excellent facilities and extensive range of classes available. The fitness team are second to none - informed, motivating, fun. They make it the place you want to go and train. It is also so sociable there as well - Jasmyn's and Victoria's 'Burn and Burger' night last week, for example, was fantastic - superb instructors, superb class and superb food and chat afterwards. Please keep doing what you are doing - it's no wonder you are award winning!
Thank you so much for your incredible feedback, Jon! We're thrilled to hear that you love our facilities and classes. Our fitness team works hard to create a motivating and fun environment, and it's great to know they made your experience enjoyable. We're glad you had a fantastic time at 'Burn and Burger' night! Your support means the world to us, and we'll continue to strive for excellence. See you at the gym!
Fantastic experience: The Village gym in Eastleigh is by far my favourite gym I’ve been to, and as a female I’ve always felt comfortable, happy and safe there. The facilities are great and every single staff member I’ve interacted with has been friendly and helpful. The staff always keep everything organised and clean, and greet guests with a welcoming smile. In particular, Cam has always delivered excellent customer service and has helped elevate my workouts with his knowledge and guidance. Also shoutout to Reggie, Lucy and Janet for being so approachable and hard working. Thank you Eastleigh team x
Thank you so much for your wonderful review, Emma! We're thrilled to hear that Village Gym Eastleigh is your favorite gym. It's fantastic to know that you feel comfortable and supported here. We'll make sure to pass on your kind words to Cam, Reggie, Lucy, and Janet. Your feedback about our facilities and staff means a lot to us. We look forward to seeing you in the gym again soon! x
Positive experience: Really great gym with impressive levels of kit. If I lived local I would consider joining here. I knocked a star off as a day pass is £20 which I think is a little expensive for just a workout.
Hi Darren, thank you for your kind words about our gym! We're glad you found our equipment impressive. We understand your concerns about the day pass pricing and are always looking for ways to provide value for our visitors. If you’re ever in the area again, we’d love for you to try us out and experience more of what we offer. Hope to see you again soon!
Fantastic experience: Fab Burn and Burger session tonight with Jasmyn and Victoria Lovely sweaty class followed by a delicious juicy burger Thank you for organising x
Thank you so much for your lovely review, Amanda! We're thrilled to hear you enjoyed the Burn and Burger session with Jasmyn and Victoria. It's great to know you had a fantastic workout followed by a tasty burger! We appreciate your support and look forward to seeing you at the gym again soon!
Fantastic experience: Great Burn and burger session tonight co hosted by the super Victoria and Jasmyn. Loved the session as always with you guy's and to be followed up by a social Burger and drink was great. Thanks and looking forward to the next one
Thanks for the fantastic review, Neil! We're thrilled you enjoyed the Burn and Burger session with Victoria and Jasmyn. It's always a pleasure to have you join us, and we love creating a fun atmosphere. Looking forward to seeing you at the next one!
Fantastic experience: I’ve had a great experience as a member at Village. The class options are fantastic. The instructors are really motivating and welcoming. Having returned after a surgery they were all so helpful with adaptations. I particularly enjoy Bridget, Vic and Claire’s classes. The launch days and the extra classes throughout the year (spin-o-ke, in particular) are brilliant fun! Car parking really isn’t an issue either!
Thank you so much for your wonderful review, Hollie! We're thrilled to hear that you've had such a positive experience at Village Gym Eastleigh. Our instructors work hard to create a motivating and supportive environment, and it's great to know you enjoyed Bridget, Vic, and Claire's classes. We're also glad you had fun at the launch days and extra classes like spin-o-ke! We'll continue to make sure parking is easy for our members. We look forward to seeing you in the gym again soon!
Fantastic experience: Awesome Spin and Gin members event with Victoria, Kirsty and Bridget. So much energy in the class I didn’t even realise how hard I was working until I got off the bike! Great hosting in the bar too! Thank you.
Thank you, Daniel! We're thrilled you enjoyed the Spin and Gin event with Victoria, Kirsty, and Bridget. It's fantastic to hear that you felt the energy in the class! We appreciate your kind words about our hosting in the bar as well. We look forward to seeing you at our future events!
Fantastic experience: Great spin and gin with Kirsty, Bridget and Vic! Amazing energy, music and vibes!!!
Thank you so much for your fantastic review, Myra! We're thrilled to hear that you enjoyed the spin and gin class with Vic, Bridget, and Kirsty. Their energy really does make a difference! We look forward to seeing you again soon for more amazing vibes and music!
Fantastic experience: Great Facilities. Superb and Supportive instructors and just a lovely community!
Thank you so much, Natasha! We're thrilled to hear that you love our facilities and instructors. Creating a supportive community is our top priority, and we're glad you feel at home here. Looking forward to seeing you at the gym!
Fantastic experience: The outdoor gym is fantastic, I go in all weathers and it has had a marked improvement on my health. The instructors are absolutely great, really inspiring and get you moving to do your absolute best (and a little more!) well done, fantastic gym
Thank you so much for your fantastic review, Kevin! We're thrilled to hear that you love our outdoor gym and that it's positively impacting your health. Our instructors are dedicated to inspiring our members, and it's wonderful to see their efforts recognized. Keep up the great work, and we look forward to seeing you at the gym, rain or shine!
Fantastic experience: Best gym around with the best instructors in Hampshire
Dear Nick Malbon, Thank you for your fantastic 5-star review! We're thrilled to hear you think Village Gym Eastleigh is the best gym around. Our instructors work hard to provide an exceptional experience, and it’s great to know that their efforts are appreciated. We strive to create a welcoming environment for all our members in Hampshire. We look forward to seeing you at the gym again soon! Best, Village Gym Eastleigh Team
Fantastic experience: Fantastic gym. Great equipment, friendly staff and awesome classes with a huge variety of activities.The new outdoor gym is an excellent addition. The trainers get to know you and push you to be the best you can be
Thank you, Carla! We’re thrilled to hear you’re enjoying your experience at Village Gym Eastleigh. Our team is dedicated to providing a welcoming environment, and it’s wonderful to know that the equipment, classes, and our new outdoor gym are making a positive impact on your fitness journey. We appreciate your kind words about our trainers; they truly care about helping each member achieve their goals. Thanks for being a part of our community!
Positive experience: Clean, nice and friendly place get fit!
Thank you, Ira, for your positive feedback! We're thrilled to hear that you find Village Gym Eastleigh clean and friendly. Your enthusiasm for getting fit is inspiring! If there's anything we can do to enhance your experience further, please let us know. We look forward to supporting you on your fitness journey!
Fantastic experience: Having been to many gyms over the past 30 years. This is by far the best. Made so by the gym instructors. Especially @victoriasanchez. Every class she delivers is energetic, dynamic and gives me the results I need. The gym has great machines, free weights and lots of quiet break out areas for you to work out. Would only leave if the place shut down
Thank you so much for your fantastic review, Caroline! We're thrilled to hear that Village Gym Eastleigh has become your favorite gym after 30 years. Our instructors, especially Victoria Sanchez, strive to create energetic and effective classes, and it’s great to know you’re seeing results. We take pride in our facilities and the quiet areas for focused workouts. Your support means the world to us, and we look forward to continuing to help you achieve your fitness goals. We're glad to have you as part of our community!
Fantastic experience: Great gym, all new kit and loads of tech integration. Love the new outdoor gym area which opens up a sometimes pretty busy gym and certainly makes workouts much more interesting when the weather permits. Have recently started PT sessions with Reggie English (Gorilla Fitness) and I can't recommend enough, in 8 sessions I'm already seeing big improvements in muscle mass and fat loss, if you need a push, he's your man!
Dear Daniel Slowen, Thank you for your fantastic 5-star review! We're thrilled to hear that you're enjoying your time at Village Gym Eastleigh. It’s great to know that our new equipment and tech integration are enhancing your workouts. We're particularly pleased that you love the new outdoor gym area! It’s designed to provide a refreshing change of scenery and workout atmosphere, especially on lovely days. We're also delighted to hear about your positive experience with Reggie. His dedication to helping our members achieve their goals is truly commendable, and it sounds like you're making incredible progress already. Your success story is exactly what we strive for with our personal training sessions. Thanks once again for your kind words and recommendations! We look forward to seeing you at the gym and supporting you on your fitness journey. Best, Village Gym Eastleigh Team
Fantastic experience: I recently attended a new Air Burn class at Village Gym Eastleigh, and I have to say, it was brilliant! The workout was intense but really fun, and the instructor, Vicki, was fantastic – super nice but also wonderfully shouty in the best way possible! She really knew how to motivate us to push harder and get the most out of the session. The overall gym is fantastic too, with top-notch facilities and a friendly, supportive staff. Highly recommend it to anyone looking for a great workout environment!
Dear Anthony Rushton, Wow! Thank you for your amazing review of Village Gym Eastleigh! We are thrilled to hear that you had a brilliant time attending the Air Burn class and enjoyed the intense but fun workout, led by our fantastic instructor Victoria. We are glad you found the facilities top-notch and the staff friendly and supportive. Our aim is to provide the highest level of service possible, and we are delighted that you had such a positive experience. Please don't hesitate to let us know if there is anything else we can do to make your workout experience even better. Thank you for choosing Village Gym Eastleigh, and we look forward to seeing you again soon. Best regards, The Village Gym Eastleigh Team.
Fantastic experience: Amazing Air burn class with Victoria today. Well planned class with great delivery and loads of encouragement and fab exercise . Love the new air facility at the gym.
Thank you so much Emma for taking the time to leave us such a wonderful 5-star review of Village Gym Eastleigh! We're thrilled to hear that you enjoyed Victoria's Air Burn class and found it to be well-planned with great delivery and encouragement. It's great to know that you also love our new air facility at the gym! We appreciate your kind words and we hope to see you soon for another amazing workout at our gym.
Fantastic experience: Absolutely LOVE being a member of the Village Gym, Eastleigh. The staff are welcoming, helpful and the instructors are brilliant. In particular the Burn Hiit, Aero and Box and Burn classes are the best and even better they now have an outdoor gym! Victoria and Kelly are INCREDIBLE!
Dear Genevieve, Thank you so much for taking the time to leave such a fantastic review of Village Gym Eastleigh! We are absolutely thrilled to hear that you love being a member of our gym, and that our staff and instructors have helped to make your experience a great one. We agree that our Burn Hiit, Aero and Box and Burn classes are some of the best around, and we're delighted that you enjoy them too. And we're so glad that you're excited about our new outdoor gym! We'll make sure to pass on your kind words to Victoria, Kelly and the rest of our team - they're all incredible and we're lucky to have such dedicated and talented people working with us. Thanks again for your wonderful feedback, and we look forward to seeing you again soon at Village Gym Eastleigh! Best wishes, The Village Gym Eastleigh Team
Fantastic experience: I’ve just taken part in my first out door air burn class at the village gym held by Kelly. The class was run with perfection and professionally. All the equipment is brand new.It was a well organised class and a lot of fun. The great thing about these classes is you can really push yourself if you want to. I love the gym as a whole as there’s such a lovely friendly atmosphere with staff being very approachable . Everything from the pool to the changing rooms are kept so clean by all the staff.
Dear Lisa Vincent, Thank you so much for taking the time to leave us a 5-star review. We are thrilled to hear that you enjoyed your first outdoor air burn class with Kelly! We are proud to have a team of professional and dedicated trainers who strive to make every class a success. It's great to know that you find the gym equipment brand new and the class well-organized and fun. We take pride in maintaining a clean and friendly atmosphere for all our valued members, and your kind words about the staff being approachable are highly appreciated. Once again, thank you for choosing Village Gym Eastleigh, and we hope to continue serving you in the future. Best Regards, The Village Gym Eastleigh Team
Fantastic experience: Loving the new addition of the outdoor gym. Staff have been brilliant and professional and l think l will be doing a lot of classes on Air burn and Bootcamp.
Dear Chris Vincent, We are thrilled to hear that you are loving the new addition of our outdoor gym at Village Gym Eastleigh. Thank you for taking the time to share your experience with us. Our team of exceptional staff takes pride in providing professional and top-notch services to our valued members, we are glad you noticed that. We hope you continue to enjoy our classes, particularly Air burn and Bootcamp. And do not hesitate to ask for assistance or any questions you may have. Thank you for choosing Village Gym Eastleigh as your fitness destination and we look forward to seeing you in our facilities soon. Best Regards, Village Gym Eastleigh Management Team
Fantastic experience: I have just attended the new outdoor gym class Air Bootcamp held by the one of gym Staff Kelly. What a fantastic idea incorporating gym sessions out in the open air, using free weights, bags, boxes, kettle bells and much more to get a great full body workout. The session was well structured and thought out, hitting every muscle group in the body! I will be attending again very soon. Thanks all @ The Village Gym Eastleigh
Dear Robert Harding, Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed our new outdoor gym class Air Bootcamp led by our amazing staff member Kelly. We agree that it's a fantastic way to experience a full body workout whilst enjoying the fresh air! We continually strive to provide our members with the best possible gym experience and we are happy to hear that our efforts are paying off. It's great to hear that you're planning to attend the class again, and we look forward to welcoming you back to the Village Gym Eastleigh soon. Thanks for choosing to work out with us! Best regards, The Village Gym Eastleigh team
Negative experience: Rude staff member at the front desk belittled me as I forgot my gym wrist band. Cancelling membership can’t stand arrogance !
Dear Muhammad Arshad, we are sorry to hear that you had a negative experience at our gym. We take this feedback seriously. Please feel free to speak to the team next time you are in the club. Kind regards The Village gym Eastleigh
Fantastic experience: Hello, My name is Lakshmi, I’m originally from Australia moved to the UK last year. After looking at many options I found the Village Gym. Whilst every company has room for improvement, I would genuinely highly recommend this Club! ~ Equipment, is all Techno Gym, although the establishment was built 3 years ago the gym feels brand new. Equipment well maintained clean they’ve utilised the space well. Cardio machines with expansive views. Pinloaded and weights areas set out into muscle group segmentation. Private Spin room, Astro turf private group fitness room with its own skill mills, weights, punching bags, equipment for callisthenics and neon dim lights which just adds to vibe. Another large seperate room for group fitness. The gym did get a little busy during peak times, you would have to wait a little bit. But members were so nice and respectful, and the equipment was super varied so you were able to easily adapt if needed, it didn’t matter . ~ Facilities, post workout changing rooms were clean, good locker system. Access to steam room, sauna, pool, spa and there was a downstairs change room area. Layout once again was amazing. There were other perks such a discount off food, club app, I think they ran club engagement events. I didn’t use do much of the extras I was mostly there for the gym and recovery. Definitely check the extras out. Ooh plus car parking is free. Janet was always super helpful, if you ever need assistance she’s your go to girl. I’ve sadly moved now honestly I miss this gym so fricking much!!! I don’t write reviews like ever, even though I use them all the time. But I’ve been missing this gym and thought it may help someone decide. Truly this gym is the best in Southampton, if not on a wider spectrum. Sign up, you won’t regret it! With Kindness, Lakshmi
Dear Lakshmi, Thank you so much for sharing your experience at Village Gym Eastleigh. We are delighted to receive such a positive and detailed review from you. We are thrilled that you found our facilities and equipment up to your expectations. It is wonderful to hear that you enjoyed our cardio machines with expansive views and our private rooms equipped with skill mills, punching bags, and other equipment for callisthenics. Our team takes great pride in ensuring that the gym is well maintained, clean, and has a good atmosphere. We are glad that you found other perks like a discount on food, the club app, and club engagement events to be useful. We hope you were able to benefit from them whenever you used them. We appreciate your kind words toward Janet, and we will be sure to pass those along. Our staff takes great pride in providing quality service and will be pleased to know they have made your experience more enjoyable. Thank you again for your review. We hope you can visit us again soon, and we hope to continue providing you with the same level of service that you have experienced. Best regards, Village Gym Eastleigh
Fantastic experience: I was having a drinking in the bar area after I took my daughter swimming. A girl with curly ginger hair came over and gave us a party bag with some crayons and games for her to play with. She also brought over some sweets as well. Great service and very kind. Hopefully she can get some recognition for this. Thank you :)
Dear Kieran J, Thank you for sharing your wonderful experience with us at Village Gym Eastleigh. We're thrilled to hear that you and your daughter had a great time swimming and enjoyed the bar area afterwards. We're delighted to hear that our team member went above and beyond by providing a party bag with crayons, games, and sweets. We appreciate you taking the time to acknowledge her kindness and exceptional service. We will definitely recognize her for this. Thank you for choosing Village Gym Eastleigh and we hope to see you and your daughter soon. Best regards, The Village Gym Eastleigh Team
Positive experience: Me and some friends use to eat and drink here now and again but now the food and the drink is just to expensive.
Dear Tim Middleton, We appreciate you taking the time to leave us a review. We're sorry to hear that you feel our food and drink prices have become too expensive. We understand that everyone has different budgets and we always strive to provide options that cater for everyone. However, we do offer a range of high-quality products and ingredients that come at an understandably higher cost. We constantly review our prices to make sure they are fair and competitive. We hope that you'll continue to visit and enjoy our gym facilities, and that you'll understand our commitment to providing a premium offering. Thank you for your feedback. Best regards, Village Gym Eastleigh.
Fantastic experience: all staff very polite great gym very clean and spa and pool was great also nice and clean definitely best gym in Southampton
We're loving thisPatrick! Thanks for leaving the review. We hope to see you down at the club very soon!!
Fantastic experience: Used the hotel leisure facilities. Staff were helpful and polite on arrival. Gym was clean with modern equipment that was well maintained. Pool, steam room and sauna were all clean and available to use. Changing rooms were clean and tidy. Had a very positive experience
Thank you for taking the time to leave such a positive review, Shaun! We are thrilled to hear that you had a great experience using our gym and leisure facilities. We pride ourselves on providing a clean and well-maintained space for our members and guests to workout and relax. Our staff is committed to providing helpful and polite service to all who visit our gym. We're glad to hear that you found our changing rooms clean and tidy and that you had a positive experience using our pool, steam room, and sauna. We hope to see you again soon at Village Gym Eastleigh!
Fantastic experience: Like usual never disappoints, However an improvement in breakfast could be a welcome addition
Thank you, Merban Younis, for your kind words and for recognizing our efforts to exceed your expectations. We are thrilled to hear that we have never disappointed you and that you appreciate the dedication and hard work of our staff. We strive to create a welcoming and positive environment for all of our members and we are glad that we have been successful in doing so for you. We look forward to continuing to provide you with a great gym experience and helping you achieve your fitness goals.
Fantastic experience: I have been a member at this gym for almost a year and have found the staff to be polite, helpful and very knowledgeable. For me, Victoria's RPM and Sprint classes are the best spin classes I've attended over the past 15 or so years. Her energy and ability to motivate and push you beyond your comfort zone is a special quality. The music is awesome too and there's a real team vibe to her classes. No better start to the day (7am!!). I've also had the pleasure of the odd coffee with some lovely members. Keep up the great work.
Dear Nik, Thank you for taking the time to write a review on your experience at Village Gym Eastleigh. We are thrilled to hear that you have been enjoying your membership for almost a year and have found our staff to be polite, helpful and knowledgeable. We are especially pleased to hear that Victoria's RPM and Sprint classes are the best spin classes you've ever attended over the past 15 years. Her energy and ability to motivate and push members beyond their comfort zones is truly special, and we'll be sure to pass on your compliments to her. Our team is dedicated to creating a welcoming and team-oriented atmosphere, so we're glad to hear that you feel a sense of camaraderie in Victoria's classes. We're delighted to hear that you have enjoyed the opportunity to socialize with other members over coffee as well. At Village Gym Eastleigh, we strive to create a supportive community where our members can achieve their fitness goals, make friends, and have a great time while doing it. Thank you again for your kind words, and we hope to continue providing you with exceptional service and amenities for many years to come.
Fantastic experience: Have been an off peak member for just over a year now. Love the variety of classes during the daytime for all ages & abilities. Bridget & Victoria are amazing instructors, they have such enthusiasm, they take time to encourage members to strive harder to improve their performance & technique. They make the classes enjoyable & I’ve learnt so much from them. I tend to go to the RPM & Trip classes which are hard work but also good fun! ♀️ It’s such a friendly gym & I have loved getting to know so many people.
Thank you Norma for taking the time to share your positive experience at Village Gym Eastleigh. We are glad to hear that you enjoy the variety of classes and find them suitable for all ages and abilities. We couldn't agree more about Bridget and Victoria, they are truly amazing instructors and we are lucky to have them on our team. We are delighted to know that you find our gym friendly and have had the opportunity to get to know other members. We hope to continue providing you with excellent facilities and services that will help you achieve your fitness goals. Keep up the good work!
Fantastic experience: Really great staff
Thank you for taking the time to leave us a positive review, Cameron! We're thrilled to hear that you found our staff to be really great. Our team at Village Gym Eastleigh takes pride in delivering exceptional customer service, so we appreciate your recognition. We hope to see you again soon for another workout!
Fantastic experience: I've been to various indoor cycling classes for many years. Vicky and Bridget are simply the best! Outstanding energy. Thank you both.
Thank you so much for your feedback, Mike! We truly appreciate your kind words about our Village Gym Eastleigh and about Vicky and Bridget's indoor cycling classes. We're thrilled to hear that you've enjoyed your experience with us and that our team has been able to make a positive impact on your fitness journey. Your satisfaction is our top priority and we endeavor to continue providing you with excellent service and the best fitness experience. We look forward to seeing you again soon at Village Gym Eastleigh!
Fantastic experience: I have nothing but positive things to say about this place! I have been a member & worked in various gyms in Winchester & surrounding areas but this is by far the best. Bridget & Victoria are amazing, they bring so much energy, enthusiasm & clear guidance to every class in which I have attended. The reception staff are always so welcoming, friendly and willing to help. It has been the best birthday present my husband has ever brought me. You leave feeling mentally & physically stronger! Thanks guys
Dear Lucy Grierson, Thank you so much for taking the time to write such a wonderful review for Village Gym Eastleigh. We are thrilled to hear that you have had such a positive experience with us and that we have exceeded your expectations. We are especially grateful for your kind words about our team members, Bridget and Victoria. They are both dedicated to providing a high-quality gym experience for our members, and we are glad to hear that they have made such a positive impact on you. We will be sure to pass on your compliments to them. Thank you for choosing Village Gym Eastleigh as your preferred gym. We are delighted that we have been able to help you strengthen your body and mind, and we look forward to continuing to support you on your fitness journey. Best regards, The Village Gym Eastleigh Team
Fantastic experience: I have been a member since the hotel opened and I love it. The club is welcoming and doesn't have a judgemental feel that some clubs do. All the staff are great and always happy to help out and give advice. I'd recommend to anyone
Thank you Sian for taking the time to share your positive experience at Village Gym Eastleigh! We appreciate your loyalty as a member since our opening and we are thrilled to hear that our club has provided you with a welcoming and supportive environment to achieve your fitness goals. Our staff takes great pride in providing exceptional service and we are pleased that their efforts have not gone unnoticed. We thank you for your recommendation and look forward to continuing to serve you in your fitness journey.
Fantastic experience: Love the village Hotel, great for taking my granddaughter for a swim or a coffee with my daughter.
Dear Carolyn, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you and your family enjoy visiting Village Hotel Eastleigh, whether it's for a swim or a coffee. At our gym, we're committed to providing a welcoming environment for people of all ages and fitness levels, so we're glad to know that we've succeeded with your granddaughter. We appreciate your kind words and hope to see you soon at our gym. Keep up the great work, and please don't hesitate to reach out if there's anything we can do to make your next visit even better. Thank you again for choosing Village Gym Eastleigh! Best regards, The Village Gym Eastleigh Team
Fantastic experience: Another Excellent RPM class today with Victoria. Can’t wait for Thursdays sprint class.
Thank you for taking the time to leave a 5-star review for Village Gym Eastleigh. We are thrilled to hear that you are enjoying our RPM classes with Victoria! We take pride in providing high-quality classes and are thrilled to hear that you are seeing results. We are confident that you will enjoy Thursday's sprint class just as much! Thank you for choosing Village Gym Eastleigh, and we look forward to seeing you soon!
Fantastic experience: I’ve just done Victoria’s RPM class, what a motivating and good teacher she is. She makes you give it 100-%, I recommend her classes.
Dear Karen, Thank you for taking the time to leave us a 5-star review. We are grateful for your kind words regarding Victoria's RPM class and how motivating and effective her teaching is. Your recommendation is greatly appreciated and we are thrilled to hear your positive feedback. We strive to provide high-quality classes and instructors to help our members achieve their fitness goals. It's fantastic to hear that Victoria's energy and passion for RPM is exactly what you needed to give it 100%. We will make sure your comments are passed on to her. Thank you again for your support and we look forward to seeing you soon. Best regards, The Village Gym Eastleigh Team
Fantastic experience: Gym is great, great quality equipment. Good ambiance. Swimming pool is only 20m. Sauna is good Steam room too weak. Friendly staff.
Dear Oliver, Thank you for taking the time to write such a positive review of Village Gym Eastleigh! We're pleased to hear that you think our gym is great and appreciate your feedback about the quality of our equipment and the good ambiance we work hard to maintain. We're especially glad to hear that you like our swimming pool and sauna, although we're sorry to hear that you found our steam room too weak. We'll certainly take your comments on board and see if there's anything we can do to improve it. Our staff work tirelessly to maintain a friendly and welcoming atmosphere, so we're thrilled to hear that you found them to be just that. Thank you again for your review and we look forward to welcoming you back to Village Gym Eastleigh soon. Warm regards, The Village Gym Eastleigh team
Fantastic experience: Great gym, the pool is great and lovely to swim in.
Thank you for taking the time to share your experience at Village Gym Eastleigh, Lucy! We're thrilled to hear that you enjoyed our facilities, especially the pool. Our team works hard to maintain a clean, safe, and enjoyable environment for all members, and it's always rewarding to receive positive feedback. We hope to see you again soon for another great workout or swim!
Fantastic experience: Brilliant gym community, classes and trainers. Absolutely electric RPM spin class at the Les Mills launch this weekend with Vic & Steve!
Thank you so much for your wonderful review, Georgina! We are thrilled to hear that you had such a positive experience at Village Gym Eastleigh. It means a lot to us to know that you found our gym community, classes, and trainers to be brilliant. We are especially happy to hear that you enjoyed our Les Mills RPM spin class with Vic and Steve. We couldn't agree more that it's an electrifying workout! We appreciate your support and are always here to help you achieve your fitness goals. Thank you again for choosing Village Gym Eastleigh!
Fantastic experience: Bridget Wilson & Victoria Sanchez = if Heineken made spin instructors.
Thank you so much for your five-star review, Ed! We're so happy to hear that Bridget Wilson and Victoria Sanchez are providing you with an amazing spin class experience at Village Gym Eastleigh. We take great pride in our talented and dedicated instructors, and it's always rewarding to see them receive the recognition they deserve. We'll be sure to pass along your feedback to Bridget and Victoria - they'll be thrilled to hear it! Thanks again for the review, and we hope to see you again soon for another great workout.
Positive experience: I only go here for the Starbucks
Dear Jimmy, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoy the Starbucks coffee in our gym. However, we are disappointed to see that our gym services did not meet your expectations. Our gym is much more than just a Starbucks coffee outlet, and we take pride in the equipment and facilities that we offer to our members. We would love the opportunity to discuss your concerns and try to understand how we can improve your experience. Please feel free to reach out to our te
Fantastic experience: I'm a long time member and do regular classes each week but I tried a newly launched fitness class today, functional strength. The instructors, Victoria and Bridget, were very clear in their explanations of form and tempo. It was an enjoyable, challenging class and I'll be doing ot again! Thoroughly recommend this gym!
Dear Del Gunn, Thank you for your review and for being a long-time member of Village Gym Eastleigh. It's great to hear that you enjoyed trying our newly launched functional strength class and that our instructors, Victoria and Bridget, were able to guide you through the exercises effectively. We're delighted to hear that the class was both enjoyable and challenging and that you would recommend it to others. At Village Gym Eastleigh, we strive to provide our members with a wide range of classes and activities to help them achieve their fitness goals. We're thrilled that you found the functional strength class to be a positive addition to your regular workouts and we look forward to seeing you in the gym again soon. Thank you for choosing Vil
Fantastic experience: The best gym I have been to by far. The equipment is great, the spa area is nice but it’s the staff and community that wins it for me. Very friendly, enthusiastic and committed. Thank you guys for always supporting us and encouraging us (gym users) to try new things and improve! 10/10
Dear Abbie Haddon-Mawer, Thank you for your glowing review of Village Gym Eastleigh! We're thrilled to hear that we are the best gym you've been to and that you're satisfied with our equipment and spa area. We take pride in providing a welcoming and supportive environment for our members, and it's great to know that it's appreciated. Our team works diligently to encourage and support our members in their fitness journeys, and we're glad that their enthusiasm and commitment are making a positive impact. We're grateful for your feedback and look forward to continuing to help you and all of our members improve and achieve their fitness goals. Thanks again for choosing Village Gym Eastleigh, and we hope to see you soon! Best regards, The Village Gym Eastleigh Team
Fantastic experience: Staff really friendly Victoria's classes are amazing :)
Dear Gemma Tatlock, We are thrilled to hear that you had a fantastic experience at Village Gym Eastleigh and that our staff exceeded your expectations. Our team is dedicated to delivering outstanding service to all members, and it is heartening to hear that we hit the mark for you. We are also thrilled to hear that you enjoyed Victoria's classes. At Village Gym Eastleigh, we take pride in offering a wide range of classes that cater to all fitness levels and abilities. We will certainly pass on your feedback to Victoria, who will be delighted to hear that you enjoyed her classes. Thank you for taking the time to leave us a review and for choosing Village Gym Eastleigh. We look forward to welcoming you back soon for another great workout. Best Regards, The Village Gym Eastleigh Team
Positive experience: I have stayed there couple of times and it has been a positive experience. The rooms are modern, neat and clean but on a compact side. Every room has a large smart tv, tea coffee making facilities etc. the hotel has good sized gym, two lane pool , jacuzzi sauna, and a steam room. These facilities are included in the room rent. The hotel has on site car park, which was free on the weekend. The food in the grill pub was delicious. Though it was busy but food was served fairly quickly. Staff was really courteous. Overall I enjoyed my stay there and would recommend the hotel.
Dear Harji G, Thank you for leaving such a positive review of your recent stay at Village Gym Eastleigh. We are delighted to hear that you found your room to be modern, neat and clean and that you made the most of the facilities including the large smart TV, tea and coffee making facilities, gym, two lane pool, Jacuzzi, sauna, and steam room. We always strive to provide an excellent experience for our guests, and it is great to hear that our courteous staff and delicious food in the grill pub contributed to your enjoyable stay. We are pleased to offer our guests free onsite car parking, which we know can be a real benefit. Thank you for recommending our hotel to others, we appreciate your feedback and look forward to welcoming you back soon. Kind regards, Village Gym Eastleigh
Fantastic experience: Great gym, great atmosphere. I found all Staff to be very knowledgeable and friendly. The Les Mills classes with Victoria are great. The instructors running these classes are amazing. I would highly recommend.
Thank you James for taking the time to leave us a 5-star review! We are thrilled to hear that you have had a great experience at Village Gym Eastleigh and that you found our staff to be knowledgeable and friendly. Our Les Mills classes are a popular choice among our members, and we're pleased that you found them to be great too. We will be sure to pass along your kind words to our instructors. Thank you for recommending us, and we look forward to seeing you again soon at the gym!
Negative experience: Although it’s a great gym equipment wise with great facilities it’s just not run very well. Changing rooms open too late weekends. Memberships over sold, staff are always training at peak times with tripods out filming which you have to dodge to not be in the video
Dear Natasha, Thank you for taking the time to share your feedback on your experience at Village Gym Eastleigh. We appreciate your kind words about our gym equipment and facilities. We are sorry to hear that our changing room timings and membership policy did not meet your expectations. We will certainly look into the operations of the changing rooms over the weekends to see how we can accommodate our members better. As for membership overselling, our team works hard to ensure that our gym is not overcrowded and all members have equal access to equipment. We would like to discuss this issue with you further to better understand your concerns and find a solution. Regarding our staff training during peak hours, we apologize for any inconvenience caused. We take our training and development seriously to ensure that we are providing the best possible service to our members. However, we understand that it can be disruptive during busy times and will make sure to minimize the impact on our members going forward. Again, thank you for your feedback and for choosing Village Gym Eastleigh. We hope to have the opportunity to exceed your expectations in the future. Kind regards, Village Gym Eastleigh
Fantastic experience: On 29th March I did Aqua, Brunch & chat with Kelly, a busy class but Kelly worked us hard as usual. Good music, good exercises using foam dumbbells and woggles. Quick change to enjoy a village breakfast and chat to fellow instructors Victoria & Bridget as well as other members. Love this gym with its varied members events, classes and great environment
Dear Michelle, thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed the Aqua class, brunch and chat with the team! We appreciate your kind words about our great environment, varied classes and member events. We look forward to welcoming you back to Village Gym Eastleigh soon!
Fantastic experience: Really good gym & facilities. The spin classes are great especially with Ken! Only downside is parking during peak times can be difficult
Thank you so much for taking the time to leave us a 5-star review, Alex! We're thrilled to hear that you love our gym and facilities, and we'll be sure to pass on your compliments to the team. We apologize for any inconvenience caused by parking during peak times, but we hope this won't deter you from continuing to enjoy all that Village Gym Eastleigh has to offer. Thank you again for your feedback and for being part of our fitness community!
Fantastic experience: Everything about the Village gym is fantastic! The sign up process was super easy and every experience at the gym since has been a great one. The staff always welcome me as I arrive and say goodbye as I leave, just adding that extra bit of joy to my workout.
Thank you so much, Michelle Cross! We're thrilled to hear that your experience with Village Gym Eastleigh has been fantastic from sign-up to workouts. Our staff love to make every member feel welcome and valued, adding an extra bit of joy to your day. Keep up the great work, and we look forward to seeing you again soon.
Fantastic experience: Been a member for the best part of a year now, there are some awesome classes & instructors! Bridget & Vic are incredibly motivating and make all classes challenging but fun too! They make such an effort to welcome everyone and mix up the classes to ensure there’s lots of variety and banging playlists! Both have helped return my love of fitness, pushed me to achieve results and now ensure I can still take part in classes I love, adapting the exercises now I’m pregnant. Jazz has also been a huge help to me adapting lots of exercises to suit pregnancy too and has such a wealth of knowledge in terms of building and maintaining strength.
Thank you for the fantastic review, Lauren! We're thrilled to hear that you love our classes and instructors, particularly Bridget, Vic, and Jazz. We pride ourselves on our welcoming and varied approach to fitness, and we're so glad that you've been able to maintain your love of exercise through your pregnancy. Keep up the great work, and we hope to see you in the gym again soon!
Fantastic experience: I just wanted to say that my PT experience with Jazz was brilliant. She is an exceptional PT, combines her extensive knowledge with a friendly demeanor, she understands her clients' fitness goals and offers unwavering support. Highly recommended her.
Thank you for taking the time to share your positive experience with Jazz at Village Gym Eastleigh! We're thrilled to hear that she was able to help you reach your goals and provide exceptional service. We will make sure to pass your feedback on to Jazz and the team. Thank you for recommending us and we hope to see you back soon!
Fantastic experience: Love this gym, staff are very helpful especially Kerry
Thank you so much for the 5-star review, Mandy! It's great to hear that you love our gym and that Kerry was able to provide you with amazing service. We're thrilled to have you as a member and look forward to seeing you again soon at Village Gym Eastleigh.
Fantastic experience: Fantastic gym with the most motivating instructors providing a brilliant variety of classes..there is a great inclusive feel to the gym and its actually fun to go which you cannot say about every gym.
Thanks so much for taking the time to leave us a review, Kim! We're thrilled to hear that you enjoy our gym and find our instructors motivating. We take pride in creating a fun and inclusive environment for all of our members. Thanks for being a part of the Village Gym Eastleigh community!
Fantastic experience: Classes. Pool. Steam room. Lots of equipment.
Thank you so much for taking the time to leave us a 5-star review, Belinda! We are thrilled to hear that you enjoyed our classes, pool, and steam room, as well as our array of equipment. We hope to see you again soon at Village Gym Eastleigh!
Fantastic experience: Great equipment and really helpful staff - Kirsty made visiting and joining the gym a very stress free and easy process!
Thank you for your 5-star review, K P! We are thrilled to hear that our equipment and staff were able to make your gym experience stress-free and easy. Kirsty is an asset to our team and we appreciate your kind words. We hope to see you soon at Village Gym Eastleigh!
Fantastic experience: really good gym with equipment
Thank you for your 5-star review, Ali! We're thrilled to hear that you find our gym to be really good, and that you appreciate our equipment. We strive to provide our members with a top-notch fitness experience, and we're glad you're enjoying it. Thanks again!
Fantastic experience: I really enjoyed the class. Refreshing and exhilarating
Thank you for the awesome review, Penelope! It's great to hear that you enjoyed the class and found it refreshing and exhilarating. We hope to continue providing you with excellent workouts in the future.
Fantastic experience: Would highly recommend.
Fantastic experience: Friendly, helpful staff with great classes and instructors, all at reasonable rates.
Thank you so much for the kind words, Alison! We're thrilled to hear that you're happy with our staff, classes, and rates. It's our pleasure to provide a great gym experience for our members. We hope to see you soon!
Positive experience: Good but expensive
Fantastic experience: Great club with excellent classes
Thank you for your kind review, Dennis. We're thrilled to hear that you think Village Gym Eastleigh is a great club. We hope to continue exceeding your expectations and providing you with an exceptional fitness experience.
Fantastic experience: Great modern gym. Tracking your exercises and you can log weights and reps into the system. It also shows you how to do the exercise and at what speed, which is brilliant. I haven't seen such a modern gym, even though I was going to a few gyms in London. The pool is very nice, clean and warm. The sauna was also good. It's a pity the steam room was not working, but hopefully that will be fixed next time. The staff was very friendly and helpful. Suggestion: I was missing the machine for strengthening the back (the one you recline), which is important in this age of sitting
Thank you for the 5-star review, Gin! We are thrilled to hear that you had a great experience at Village Gym Eastleigh. We look forward to seeing you again soon.
Fantastic experience: Dear Bridget and Vic, I wanted to take a moment to express my gratitude for the incredible bridget and victoria’s classes and the inspiring instructors. Since joining the gym, I have not only gained valuable knowledge and skills but also experienced a significant transformation in my physical well-being. The dedication and passion you both bring to the class is truly contagious. Your ability to motivate and push us to our limits has been instrumental in my weight loss journey. I am thrilled to share that I have lost an impressive 2 stone since joining gym. It's a testament to your expertise and the effective methods you employ. Once again, thank you for the life-changing experience you have provided through gym. Your dedication and commitment to helping others reach their full potential is truly inspiring. I am grateful to be a part of this incredible community. With sincere appreciation
Dear Mark, Thank you for taking the time to share your positive experience with Bridget and Victoria's classes. We are thrilled to hear that you have not only gained knowledge and skills, but also achieved a significant transformation in your physical well-being since joining our gym. Bridget and Victoria are dedicated and passionate instructors who bring out the best in their students. We are proud to have them as part of our team. Congratulations on your impressive weight loss journey - it's a true testament to their expertise and effective methods. Thank you for being a part of our amazing community. We are committed to helping all our members reach their full potential. Keep up the great work! Sincerely, Village Gym Eastleigh
Fantastic experience: Spin-oke tonight with Bridget, Vicky and Brooke was a great class, great playlist and atmosphere, looking forward to the next one!
Thank you for the amazing review, Emma! We're thrilled to hear that you had a fantastic experience at Village Gym Eastleigh. We're also delighted that our spin classes, led by Vicky, Bridget, and Brooke, continue to impress. We appreciate your support and can't wait to see you at the gym again soon!
Fantastic experience: The gym and classes are brilliant. Such a friendly, welcoming place which is not my experience of some gyms. The trainers are outstanding, knowledgeably and all importantly motivational. Special thanks to Victoria who certainly can motivate anyone to exercise at a 6.15am class. Thank you
Thank you so much for the wonderful review, Jane! We're thrilled to hear that you enjoy our gym and classes. Our trainers strive to provide a friendly and welcoming experience for all our members. We'll make sure to pass on your kind words to Victoria and the rest of the team. We look forward to seeing you again soon!
Fantastic experience: Friendly and welcoming.
Thank you for your kind words, Will! Our team at Village Gym Eastleigh is committed to creating a friendly and welcoming environment for all of our members. We appreciate your feedback and hope to see you soon!
Fantastic experience: A gym for all. I have been a member since it first opened, but all my family are members and now my boyfriend who has moved from Essex. It is amazing, classes are amazing, gym equipment is fab and always new equipment !!!!!
Thank you so much Brogan for the lovely review! We are thrilled to hear that you and your family have enjoyed being members of Village Gym Eastleigh since its opening. We strive to provide the latest and greatest equipment and classes for all of our members to enjoy. Thank you for choosing us as your gym!
Fantastic experience: Great gym with amazing instructors.
Thank you, Sarah! We're delighted that you've had a great experience with our gym and instructors. We look forward to seeing you again soon!
Fantastic experience: I attended 2 studio classes last night, Bodyjam and Body Balance, the instructor, Bridget was fantastic, there was a great atmosphere in the Bodyjam class, a great way to start the week.
Thank you for the great rating and for sharing your experience at Village Gym Eastleigh! We're thrilled to hear that you enjoyed our studio classes, particularly Bodyjam and Body Balance with Bridget. We aim to provide a great atmosphere and a fantastic workout for everyone, so it's amazing to see your positive feedback. We hope to see you soon!
Negative experience: The gym is far to busy to use during peak times, 4pm till 9pm weekdays. The parking is awful. Its expensive. Would not recommend to anyone. Brought a 12 month membership this ran out this month and they want to charge another 3 months. Awful customer service. AVOID!!!!
Thank you for bringing this to our attentionRyan. We assure you that this is not our usual standard of excellence. Let us put it right. Please contact me via direct message to discuss. Leisure Club Manager Village Health & Wellness Club Eastleigh
Fantastic experience: Seems like the perfect place if you live in Southampton area
Well thanksFuture, great to hear you're enjoying the club and hopefully smashing those fitness goals!
Negative experience: First off the positives: - The management clearly are pushing the cleanliness of the changing rooms - staff constantly removing towels left and mopping areas down - Most staff on the desk now give a friendly hello and smile Now the areas to improve: - Gym etiquette of members needs a complete overhaul - etiquette posters are needed as a vast amount of members are not conscious of other people i.e hogging equipment whilst on their phone or having a chat, people waiting for equipment right next to you sulking and glaring at you to finish (it’s very uncomfortable and I will personally be petty and take longer if you cannot find another piece of equipment for 5 minutes) - Parking!! You come to the gym to exercise yet some people think they are above walking outside to get inside. People will park in disabled spaces with no disabled permit and on the kerb because they are too self absorbed to park a few feet further away. I brought this up with reception and they assured me someone goes round and checks. I seriously doubt this as if this were true people would park sensibly in the correct designated spaces. So they don’t seem to care where you park. - Some of the personal trainers on the gym floor need to act more professionally. It’s a gym and not a lads/hen do night out. - Obviously the gym is a business and wants to attract more people as more customers = more money. However, there becomes a point where members get frustrated they cannot get on equipment (even during none peak times such as 3 or 4 PM) or get changed comfortably in the changing rooms. The changing rooms are incredibly too small for the amount of people and I regularly am squashed in trying to get changed. Members start to then leave if they don’t have a satisfactory gym experience. The members that I have seen with the most disrespect for the gym are generally the temporary day members. Usually those who are staying at the hotel (contractors etc) - I was told when I joined that I would receive 3 personal training taster sessions. One within a couple of weeks of joining another a few months later and so on. I had to chase to book the first one - the lady was not very helpful - she didn’t show me how to use the machines and was only interested in selling me her private PT sessions. Nobody has been interested in making sure my next session is booked so I won’t bother. - Gym classes - these regularly get booked up in advance and it is hard to get on them - The gym stretch bands need to be on the main gym floor not in the separate quiet room. If a class is on in there you then can’t get a band before your warm up. This is why people will leave the bands out on the main gym floor.
Good morning J Thank you for your feedback. Please feel free to contact us directly @[email protected] Have a great day Village gym Eastleigh
Fantastic experience: Change from our gym to Village gym and I must say best decision I have made
We're loving thissammy! Thanks for sharing. Great to know you're enjoying Village life and keeping your fitness game strong! If you have any questions in the future, please don't hesitate to get in contact!
Negative experience: Member. Annoyed. Entitled to discounted stays at other village hotels. Never been able to achieve this as none of the staff on the desk, the phone, or the web chat know how to implement the membership discount. Tried three times now, not bothering again. I travel a lot and this is one of the key reasons I got membership. Eastleigh specific/. Steam room is not hot enough, it's a design issue as it has a standard air vent in it that clears out the steam continuously. Nothing the staff can do, bad design, a company level issue. Sauna does not have drainage, so as people come in from the pool, the water pools in the bottom, preventing a dry heat from building. Again, company issue, contractors should be called back to sort both issues out. Tonights annoyance/. Normally, the bar staff are excellent, I mean that. However, today, I was served by someone who refused to give my seven year old daughter crayons to fill in the Village drawing competition. My daughter is rather shy, and this is an important time in her life to build confidence, thanks. I had to get up and open the cupboard door, next to the window, to show that there were crayons, as is expected. Then we thought we would have a quick snack, nachos for me, and cheesecake for the wife...1 hour to arrive for the nachos, despite asking for both at the same time, had to wait an additional twenty more minutes for the cheesecake...the children's desert still had not arrived. Vent over...but come on, sort it out, you have clearly invested a lot. David Lloyd, more expensive, but better. *** Edit 4th March 2024. *** Thank you for the belated response...how exactly do I PM you on this platform? Why don't you raise a complaint case and give me a number to call.
Thank you for bringing this to our attentionDavid. We apologise that we haven't reached out sooner. Please contact me via direct message to discuss. Leisure Club Manager Village Health & Wellness Club Eastleigh as I'd love to speak to you to see if there is anything we can do assist.
Positive experience: I had a day pass for family. The pool is good size, although could be warmer. Jacuzzi was great, nice, warm and relaxing. Unfortunately kids can't go in it, which is a shame. Steam and dry sauna were ok, but compering to other similar places, I was missing some aroma oils in steam sauna and free drinking water, which I had in different place. If not my voucher from grupon, I wouldn't go there for a full price with family.
Thanks for the heads up Anna. Your feedback helps us to continue evolving our club and ensure our members are happy. So, we'll address these points to make improvements.
Negative experience: Village 'GYM' (not hotel) Eastleigh I was not 'allowed' to view the gym or facilities without handing out my number or email address on their new members enquiry form. Therefore my experience only went as far as the restaurant on this afternoon. I've not been made to give these petsonal details before just to view excercise equipment. I fear there may be a hidden agenda as to why such a company needs these details before any signature is required. 1.9 star rating on Trustpilot. I say no more.
Oh dear, we're sorry to see you had a disappointing visit tom. We can assure you that there is no hidden agenda behind the request for your details before entering the club, this is purely to fulfil our health & safety requirement so that we can make sure that everyone within our facility is safe if the worst was to happen.
Negative experience: I’m not happy with customer service . I call them many time for stop my membership no one answers then I send emails for stop membership then I get email after one week about stop my membership and now they send me emails for payment but now try to contact with them by phone or email no any answers but they send email every day for payment real unprofessional service.
We're sorryBilal. Looks like we got it wrong. We'd love to know why? Please drop us a direct message to chat about your visit so that we can brush up on our service.
Fantastic experience: Love this gym! Bridget and Victoria are the best motivators and instructors
Well, thanks Ashley-Emma! Great to see you're loving the club... feel free to tell your friends. Check out our latest referral gifts via the app or online member's area.
Negative experience: Just leaving the village hotel at Eastleigh. If I'm honest it's probably the worst village hotel I've been to ( and I've been to absabsolutely loads). It started with breakfast time, I asked for some porridge and was met with looks of bemusenent. I the got handed a bowl of dry oats and told to microwave them. I asked where the microwave was and was told in the kitchen which I clearly don't have access to. I said forget it and had something else. Day 2 gym, got asked to fill in a medical questionnaire because Eastleigh is an elite club - when I asked why it's elite got told because it's a 1st generation black box and loads of other stuff that made me scratch my chin. I said so is Bristol, but got told no it's not the same when it is exactly the same layout in the pub, Starbucks and the gym and Pool. . Clearly Data harvesting by the back door. Plus the gym was rammed and clearly demand for equipment has out stripped supply. Stop selling memberships until you provide more equipment. Loads of folk are stood around waiting for machines. I've been asked more in 2 sessions how long I'm going to be on a machine more that I have at every other village gym I've been to in 7yrs of travelling. Then meal time in the bar, some staff are working hard others stood around chatting away whilst customers waiting ( if on a break then leave the bar area) ordered Garbage can nachos which came out with no garbage can and rocket leaves. When I asked the waitress why there was rocket leaves on the plate and no mention of it on the menu she just shrugged her shoulders and walked off. I took the plate to the bar and asked for it to be changed to what I had ordered and not whar the chef had dreamt up on the spot. When the plates were getting cleared I asked the lady why there was no garbage can - again really rubbish excuses about probably no cans etc etc. My reply was - if that is true and it was pretty quiet in the bar, why not tell me that and not plonk the plate down walk off. The hotel is a really good looking hotel, however Ihe attitude of some staff is poor( not all). I would urge the management to get a grip of these staff and get some secret shoppers in and try and work on the feedback.
Hi Lee, thank you for bringing this to our attention. We take your feedback very seriously and will be investigating this as a priority. This feedback has come directly through to the leisure club so in terms of the feedback surrounding the leisure facility, we do apologise that at times it can be busy on our gym floor, we are a very popular facility. However we are always trying to expand our fitness offering for our members so that everyone use their memberships to the fullest. In terms of the health questionnaire, this is simply a local process enabling us to fulfil our health and safety requirement that every person who steps foot in the facility has filled in the necessary health questionnaires. In terms of the rest of your feedback, I will pass this onto our Hotel Manager as I'm sure he will be eager to speak with the necessary staff to rectify the issues with your stay. Leisure Club Manager Village Health & Wellness Club Eastleigh
Negative experience: Just don't go here. Loads of room but very little high-utility 'core' weights equipment. Cleaning/hygiene was never up to standard. Pool seemed to be closed most of the time. Obstructively busy unless you came in the middle of the night. No kindness, flexibility or understanding if you don't cancel your membership exactly according to their terms based on some T&Cs from ages ago, just a direct referral to a debt collection agency months after you cancelled your DD without even an email or call from themselves. Manipulative marketing, money-grabbers, I recommend avoiding if you can.
Hi Patrick We're sorry to see you've had a disappointing visit. That's not ok with us, we'd like to fix it. Please contact me via direct message to discuss. We take feedback very seriously and will work to improve on our service. Leisure Club Manager Village Health & Wellness Club Eastleigh
Negative experience: If I could give them a negative rating I would. I signed up for a yearly membership the 07/11/2022. I tried to cancel my member on the 04/11/2023 and the answer is that I will have an additional month to pay because I didn't cancel before the 1st of the month. What a scam! I didn't even receive a reminder from them explaining that my membership will renew for an additional month if I didn't cancel before the 01/10/2023. On top of that, - there are always hairs in the showers -quite often there is no toilet paper -the class studios are full of dust. I have allergies and cannot go to a class without sneezing. -there are often things on the floor in the sauna and the steam room. I was too disgusted to check what it was. -they often have plumbing or whatever water problems which means that you cannot access the swimming pole or use the jacuzzi, sauna, steam room when it happens. This amazing service for £64 a month
We're sorry to hear thisVanessa, but thank you for taking the time to leave us feedback. Positive or negative, all feedback is helpful to allow us to be better and deliver a service that all our members can enjoy. We take cleanliness very seriously here and we apologise that we have not achieved the high standards that we expect. Thank you again for taking the time.
Fantastic experience: Not busy, lots of space
Thanksbartosz, that's great to hear. If you love us, your friends might too! Head to the member's area online to check out our latest referral gifts!
Fantastic experience: Always clean and very friendly staff
Thanks for the top marks Mostafa! If you ever need anything further please find us in club and we'll be happy to help.
Positive experience: Easily the best gym in the area. Clean, tidy and great equipment. Can get busy, so be prepared to shift your routine about as to not wait for a machine at peak times.
Hi Joe, thanks for the great review! It makes our day to know that you're loving the club and we will continue working to earn those 5 stars next time!
Negative experience: Rooms were dirty, this was my third stay in the village hotel in Eastleigh. Otherwise the hotel is good, if only they can improve cleaniness it will good for their business and customer satisfaction
Positive experience: Has potential. Nice looking, nice rooms. Staff are arrogant and act like they are not in the room or care. Was refused a receipt for car parking. Loud music for most of the evening and early morning from the gym. Food good. It may be good for some people but I preseronally didn't like it although its a good hotel but spoiled by the extras
Fantastic experience: Great membership benefits, great gym too
Fantastic experience: I have been a member of the gym for almost two years, great gym and pool with friendly staff . I go to the early morning gym classes. If you go to any of Victoria Sanchez-Mace classes you won’t leave without a sweat and know you have work hard ! .
We're loving thisJo! Thanks for sharing. Great to know you're enjoying Village life and keeping your fitness game strong! We will let Vic know!
Positive experience: Really nice facilities, the bar is great, the starbucks is superb and some of the gym staff are nice but there's not enough equipment in the gym to cope with the amount of members they have plus they don't seem to care about the amount of people who park in the disabled spaces right out front. Shame really but will be switching once membership runs out.
Thanks Charlie! We appreciate your feedback, it helps us to improve our club. We try to take all feedback on board and are attempting to resolve these issues. We have recently added further kit and are expecting another delivery next week for another Technogym pure strength machine, please come down and give them a try!
Fantastic experience: Absolutely fabulous, well maintained, clean facilities. Great gym although I do prefer classes, Ciprians aqua fit is brilliant, he's always smiling and laughing, pushing us to achieve the maximum we possibly can!! Helen is the most amazing yoga teacher and I really feel her classes have changed my whole outlook on fitness. Kasia is so spiritual, had an excellent yoga class with her. Bridgets balance class is so much fun!!! There was so much going on and yet she still managed to keep an eye on everyone's movements to make sure everyone was doing it correctly which I think is just brilliant because I do not want an injury. I also loved yoga classes I had with Zoe, she's sooo nice and is just so focused and calm!! I cannot say enough good things about the team!! They're brilliant!! Thank you for making someone like me (who disliked fitness) learn to love it!!
Well thanksMaz, great to hear you're enjoying the club and hopefully smashing those fitness goals! We will pass this on to all the staff named as it will make their days to hear!
Fantastic experience: Been going to this gym for almost a year now. Gym and equipment always kept clean and maintained. It might be a little more expensive than a gym such as The Gym Group, however, you do get access to a swimming pool, sauna, steam room, and jacuzzi. On top of that, you get member perks such as a discount at the restaurant Pub & Grill. The food there is good but a bit pricey which is understandable. All round great gym, just bear in mind that it can get busy during peek hours just like all gyms.
Great to hearIsaak! We're pleased to hear it. Feel free to get in touch if we can help you make your fitness journey that bit more awesome.
Fantastic experience: Love it - great staff and decent equipment
Fantastic experience: A gym with everything.
Fantastic experience: Love this gym, gets very busy straight after work and parking can be tricky at this time but it is worth it. Classes are good fun, PTs are lovely and it's not cliquey. Only thing I'd ask is if the showers were checked a bit more.
Negative experience: Way over subscribed, cant find a parking space and if you do, you can't get on any equipment on the gym. Also 90 day cancellation policy, apparently...
Positive experience: Well equipped Gym, excellent polite staff, not usually too busy!!
Fantastic experience: Very friendly staff and very tidy
Thank you, Craig, for your fantastic 5-star review! We're thrilled to hear that you find our staff friendly and our gym tidy. We take pride in creating a welcoming environment for all our members. Your feedback motivates us to keep up the great work. We look forward to seeing you at Village Gym Eastleigh again soon!
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