The Gym Group London Walworth Road
Information about The Gym Group London Walworth Road
Opening hours
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Our comment from FitFit UK about The Gym Group London Walworth Road:
The Gym Group London Walworth Road offers a vibrant and welcoming atmosphere for fitness enthusiasts. Many users have praised the knowledgeable and professional personal trainers, particularly highlighting Luigi, Terrence, Stelios, and Silmara for their dedication and ability to motivate members.
Key highlights include:
- Great customer service with friendly and supportive staff
- 24/7 access for members
- Fantastic facilities and a variety of equipment
- An emphasis on cleanliness, with ongoing efforts to improve hygiene
- A strong sense of community among members
While most feedback is positive, some users have mentioned areas for improvement, such as the need for refurbishment of facilities and better cleaning protocols. The management has acknowledged these concerns and is committed to enhancing the overall experience.
In summary, The Gym Group London Walworth Road is a great place to train, with a supportive team ready to assist you on your fitness journey.
Services, Machines and Guided Classes
The Gym Group London Walworth Road: Opinions
Fantastic experience: I enjoy the gym a lot! It's a nice place, nice P.Ts, specially my friend Luigi! He's a nice guy and really professional!
Fantastic experience: Jack was extremely polite and professional and attention to my situation and helping me to resolve my issue
Negative experience: This gym is in poor condition and lacks adequate facilities. It urgently needs refurbishment to meet the standards of other gyms. Additionally, the layout feels too open, which might be overwhelming for some people due to the lack of privacy.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're sorry to hear that we missed the mark with regards to this and we will do everything possible to ensure that your experience is improved in the future, with any outstanding issues bring resolved wherever necessary. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Walworth Road is made aware of your thoughts.
Fantastic experience: I greatly appreciate the kindness and courtesy shown to me during my recent visit. My membership had expired, and I received assistance with a discount, which made the experience truly excellent. Thank you for your support and professionalism.
Fantastic experience: Great place to train and find some motivation. Plus the stuff are always there to help
Fantastic experience: Mr T is an amazing PT, super helpful and even when you haven't got a session with him, he gives you great advice. He is a beast....... so be prepared to work hard because he takes no mercy!!!!!
Fantastic experience: Great facilities great staff overall the best gym I’ve ever been too
Fantastic experience: Great customer service and 24/7 access is great!
Fantastic experience: Fantastic facilities and friendly staff! Jack was lovely and showed me around
Fantastic experience: Fantastic gym. Lots of equipment, always clean and tidy and the staff are friendly and helpful. Jack in particular is brilliant
Fantastic experience: The gym has been really enjoyable since Terrence stared here
Fantastic experience: I had such an amazing experience here because of my PT, Terrence. He really motivates me to show up for myself and workout. I think if he wasn’t there I would probably not go to. Thanks T!
Fantastic experience: The PT Terrance is a lovely personal trainer he works really hard and make sure everyone there is safe ..He is very friendly He puts his effort on his clients 1000% Thank you Terrance I am forever grateful You are 1 in million
Positive experience: Since attending the gym I have been focusing more on my well being and health. My trainer Terrence is funny and friendly. There is no slacking with him. He pushes you without mercy, and I keep coming back. I feel good at the end. Wouldn't have any one else. The best P T
Fantastic experience: Gym group walworth road is a very welcoming environment! The gym is kept very clean and tidy, especially by a member of staff by the name of Terrence who is constantly tidy up and encouraging and supporting gym member. He has been supportive and motivates me to reaching my goals. Thank you
Negative experience: Purchased day pass but code to access gym did not work. Waited for over 30 mins to make sure it has time to activate and still nothing. No staff to help. No one knows what going on. Contact support is a joke. Ring bell no one answers. Had another actual member also leave because code didn’t allow access. Please return my money. Thanks
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Negative experience: Sooo dirty. Smells awful. Bathrooms in terrible condition. Nothing to wipe down equipment with. Cancelled my membership and would not recommend.
Hi, hope you are well. Robust cleaning regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We encourage members to bring in a sweat towel to use after they have used a piece of equipment. Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero. We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Walworth Road is made aware of your thoughts.
Negative experience: The place is dirty and provides nothing to clean equipment with. They claim that it's being constantly cleaned but in 2 years I have never seen anyone wiping down equipment here so you just have to use sweat drenched benches and mats. There's often no staff at the gym and when there is they do nothing to enforce the rules. People hog equipment they're not using, drop weights over and over, and play music out their own speakers. Staff do nothing to stop people being really inconsiderate to others at the gym. On the app they say the capacity of the gym is around 170 people but they only have 4 mats for stretching. Some are often claimed by people who put their stuff on them and don't use them but won't let others. When you do get one they are worn out and dirty. They often close for days to "refresh" the gym and increase their monthly fees but all that happens is moving around the existing equipment. I wouldn't recommend this gym to anyone.
Hi, hope you are well. Robust cleaning regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We encourage members to bring in a sweat towel to use after they have used a piece of equipment. Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero. We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Walworth Road is made aware of your thoughts.
Fantastic experience: I met Luigi he was very welcoming to show me around and explain all the areas in the gym. Great conversation and will see him soon again.
Fantastic experience: Christian is an absolute DIAMOND so helpful, kind and goes about everything in good spirits - thanks so much Christian
Fantastic experience: Issac is very good at telling you and learning you about your sets and he pushes you harder so you get the best results. He’s very professional at doing his job . Definitely should ask him for help .
Fantastic experience: Issac is very good at explaining and learning you how to properly do your sets . Very professional personal trainer learned a lot from him definitely should ask him for help.
Negative experience: If I could give zero stars I would. The rating this gym has is fake. They literally took many peoples phone and wrote the reviews themselves and went around essentially forcing people to write reviews as the gym walworth is terrible. THE WORST in the area and it's so cheap that they said that they cannot afford tissue paper and disinfectant spray. you cannot wipe down the equipment since there's no tissue. They made me write a fake review before but it's not right to lie so here's the truth. All the reviews written within the past two months have been forced! GET SOME TISSUE PAPER AND BE HYGEINIC its not hard
Hi, hope you are well. Robust cleaning regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We encourage members to bring in a sweat towel to use after they have used a piece of equipment. Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero. We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines. So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Fantastic experience: Silmara is the best member of all staff, she always help with advice
Fantastic experience: The gym is clean and well equipped Nice, friendly atmosphere
Fantastic experience: Isaac is very attentive , friendly and good trainer. He is always ready to help everyone in gym . I also highly recommend this place for the best workout .
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: It's a nice place to do my exercises, and also there is a big space for it. Staffs are pretty helpful. Isaac is always amazing, attentive, helpful and willing to support. The best PT ever.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Silmara is ver friendly and helpful everything I ask for an assist. Very polite and professional and all time
Positive experience: Silmara give always the best classes gym needs to be cleaned more plus the bathrooms needs to be updated
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Great environment to workout in and very helpful staff, in particular Stelios who gives me tips to improve my training.
Fantastic experience: The gym has great equipment for building muscle. The personal trainer Stelios is very friendly and knowledgeable.
Fantastic experience: This gym has improved a lot since a few months now. The location is very good and staff very supportive. Luigi the Italian PT is very approachable and knowledgeable. He has helped me a lot when I had problems with my knee advising me the right plan of exercise to strength the muscle around the kneecap. I was very surprised because I have been to so many physio and hardly I had improved my situation. Very grateful for this.
Fantastic experience: Silmara is very friendly and so helpful we all love her
Fantastic experience: I love attending classes at this gym, especially Terrence's on Sundays. His teaching style is motivating and effective, making each session enjoyable and rewarding :)
Fantastic experience: Best gym in the area. The managed Christian has changed it around
Fantastic experience: I enjoy the classes alot and Rakeem is a very motivational trainer. The gym overall is very friendly.
Fantastic experience: I really the enjoy the atmosphere and wide range of equipment. Rakeem especially has been very helpful and always given great advice on different works outs.
Fantastic experience: Silmara is one the best personnel trainer I have used. Her manner and explanation is clear.
Fantastic experience: Silmara, good trainer friendly and kind person, great all aspects.
Fantastic experience: Silmara is an amazing instructor who takes time to ensure all movements/exercises are done properly and safely. She makes the class enjoyable and fun.
Fantastic experience: Great place for the community. The new manager seem to be very good at getting people together well done
Fantastic experience: Great job and service lovely gym and staff Luigi PT has great skills in teaching both classes and 1to1
Fantastic experience: Always clean. Friendly informed staff. Good equipment that's well maintained. They need to sort the lockers out a bit but I think it's in the plan
Fantastic experience: Silmara is, the most professional and amazing person I've ever known, she helps to much to everyone, for me she is special, She inspires me, someone who can motivate you no matter what your mood is, Thank you, thank you, thank you....❤️❤️❤️❤️❤️❤️❤️
Fantastic experience: Great Customer Support from Luigi. He is Always helpful. Thanks again
Fantastic experience: I have be attending this gym for a while and I am very happy. This is my home gym and the manager Chris is a great trainer!
Fantastic experience: Giresse has been a great manager here the last couple of years. Really helps things tick
Fantastic experience: Silmara is a great personal trainer. Her trainings are challenging and help to achieve my hoals
Fantastic experience: Silmara is very kind and helping. She is a knowledgeable PT and I like working with her.
Fantastic experience: Silmara is absolutely amazing, helps every single time with detailed attention to what I acquire. Would always recommend her assistantances in the gym
Fantastic experience: Silmara is an amazing trainer. She is always happy and very motivational.
Fantastic experience: Silmara is an amazing trainer she is really passionate about her classes. I can’t wait to come back !
Fantastic experience: Silmara is a great trainer with a lot of knowledge and passion, her classes are fun and make me sweat! Definitely recommend the gym and the group trainings.
Fantastic experience: Silmara is the best coach and her classes are Amazing !! Defo recommend her
Fantastic experience: Great lovely place with new equipment. Classes and Pt with Luigi are awesome Highly recommend
Fantastic experience: Silmara was wonderful. She pushed me and made me feel like i could achieve my goals.
Fantastic experience: Nice clean gym. Very friendly staff in particular Luigi !
Fantastic experience: It's been a few months since I started going to the gym and Isaac, one of my loving employees, he helped me start this new part of my life, he is a talented professional and does his job with a smile on his face all the time and he is a great personal trainer.If you are looking to start the gym he would be a great person to help you get amazing results.
Fantastic experience: Silmara is a very helpful and lovely pt who’s always selfless to help at anytime. she make me love working out in Gymgroup!
Fantastic experience: Silmara is my PT. She is really knowledgeable, supportive and positive. She helps me learn more about nutrition. I really enjoy PT sessions with her.
Fantastic experience: Silmara is very helpful and taught me to use the hip thrust machine. Lovely gym
Fantastic experience: I like this gym, The Personal T. Isaac Always help me. Explain to me How i should do it
Fantastic experience: I visited the leisure center at Walworth after many years, the gym is excellent and has everything needed to support needs, a lot different from when I was young, it was just a pool back then, but it has much more now, a great place to visit or join.
Fantastic experience: Luigi @VipBenefitPT is a wonderful service to get in shape wherever you are. I have been training with this service for sometimes now and the results are more than I excpected. I use to gain fat very quick and i feel so far my methabolism has changed so drastically that I can't eat much more without worrying. Definitely 5stars
Fantastic experience: Wow that's was awesome. I have just had class with Luigi and it was very demanding. He is very passionate and creative. Really recommend
Positive experience: I signed up here for the proximity. The place itself is not bad, but it is dirty and dusty. I understand that it is open 24 hours a day, but it is really full of dust. Some machines should be replaced, and the toilets need to be reviewed. A better cleaning would not hurt either. Ninety per cent of the lockers should be repaired or replaced, to be optimistic.
Thanks so much for your feedback, Andrea Ena. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: I have training in the gym at Walworth toad for sometime and every time I need assistance I find the stuff is always friendly and welcoming especially Luigi which is helping me when I have doubts. Great servic!! Highly recommend
Fantastic experience: Luigi, Stelios, giresse are lovely staff who work at this gym. They are very welcoming and always will to help. I love the people here too they are always willing to help or stop for a short conversation. I would recommend for anyone who is looking to join a gym.
Fantastic experience: This Gym is nice and plasent. It Luigi was very kind to show me around. Very recommended
Fantastic experience: I have been training in the gym from years but only a few months ago i start getting results and this is thanks to the excellent PT Luigi
Fantastic experience: Luigi has been helping me out when I need and I feel very grateful for that. Very generous and kind always share the more honest feedback to assist you.
Fantastic experience: A big thanks to Luigi which is always very useful in anything. A few weeks ago I had problems with my ankle and he advised me with some great exercises and I felt I improved my condition just after few weeks. Great Personal Trainer
Fantastic experience: Nice gym with lovely equipment and great friendly stuff. Luigi was very friendly and helpful
Fantastic experience: Me and my friend was the first time in the gym and we needed some help. We met Luigi a very professional gentleman which show us around and gave us a great induction. Amazing!!
Fantastic experience: Luigi was very welcome to help us as first timer in The gym. Great Service
Fantastic experience: Great PT Luigi he is very good and smart to train people and very friendly. Super welcoming everyone.
Fantastic experience: Today I received a great advice from Luigi about my shoulder problem and how to fix it. This guy is amazing and surprise me every time we have a conversation. Thanks a lot
Fantastic experience: I have been trying different diet without much successful results. Just a few months ago I met Luigi and he encouraged me to try intermittent fasting for a way to reduce my body fat as well as improve my energy level and the results are unbelievable . He is absolutely a Master in both Plant based diet and intermittent fasting.
Fantastic experience: Had great induction with Luigi. He is focus on your need at every step throughout the session. Will definitely book him as my PT
Fantastic experience: Training with Luigi has been very helpful. I have left the gym sometimes ago and I needed the right motivation to go back and training again. Now I feel I have improved my fitness level and my muscles mass especially my legs and glutes.
Fantastic experience: Luigi is very great PT and knows your need. A very nice person which you can rely upon at every step of your journey
Fantastic experience: Very funny and friendly gym Luigi is always ready to help and support everyone without judgement.
Fantastic experience: Friendly PT Luigi is very experienced in all type of diet and I especially advice for vegetarian and vegans who want to build muscle. Thanks for all the suggestion
Fantastic experience: Working out for sometimes now and I struggle managing my body fat and building strength at the same time, but since I follow Luigi’s instructions advice I feel everything goes in the right direction. Just a few months and I am feeling a different person love my look and strength has improved. Definitely recommend this guy!!
Fantastic experience: Great well equipped gym with some interesting machines definitely to be part of. Staff are also very helpful. Luigi is the guy which helps me a lot. Very happy and grateful.
Fantastic experience: Nice induction with Luigi this morning Very clear and intense session Will definitely feel today's work out
Fantastic experience: Silmara is a nice person, easy going and good customer relationship.
Fantastic experience: Silmara is a great trainer and is super positive!! She brings great enthusiasm to the gym!
Fantastic experience: Working out at the gym gave me the possibility to stay healthy and fit. The best meeting that changed my life was when I met Luigi . He Taught me the best training style and how to balance my nutrition
Fantastic experience: I have been doing silmara’s classes for a good few months now. They are always so intense and effective. Absolutely love them! Her workouts are always versatile and deffo have noticed gains from them.
Fantastic experience: I just had the thought session with Luigi and was great. I ll definitely book time with him again soon
Fantastic experience: There's a great range of equipment here and luigi is an excellent trainer. He's very patient, flexible and understands how to get the best of your training session.
Fantastic experience: Great selection of equipment and excellent personal training with Stelios. Also, the Italian gym instructor Luigi is the funniest one.
Fantastic experience: Great gym with very effective equipment which has helped me build muscle.Also great natural lighting from the big windows and very friendly staff in particular Stelios and Luigi.
Fantastic experience: This gym is nice and well equipped. Luigi is great PT and gave me advice on how to fix my back
Fantastic experience: Great gym, has everything I need and not too busy. Shoutout to Luigi, great personal trainer.
Fantastic experience: Luigi and Stelios are very friendly and love their classes. Alaso feel they are great PT very engaging
Fantastic experience: Great atmosphere in the gym and very helpful staff especially Stelios and Luigi.
Fantastic experience: Luigi and Stelios are great and supportive on gym floor great atmosphere for working out. Christian as a manager is awesome and smiling
Fantastic experience: Silmara is a great trainer. Had a very good PT session with her
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