Information about The Gym Group Watford

Unit 15 Imperial Way, Imperial Park
WD24 4JF, Watford
+443003034800

Opening hours

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  • tuesday: 0h-0h
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The Gym Group Watford is open 24/7, offering no contract low cost membership options, so you can get in shape when it suits you. Free fitness classes every week to burn fat, boost cardio, improve muscle tone and sculpt your body. Find plenty of fitness equipment and weight machines to take your workouts to the next level. Book in with one of our experienced personal trainers to help make your fitness goals a reality. We create a relaxed and welcoming fitness environment for anyone who wants to improve their physical wellbeing, find your fit with The Gym Group today.

Our comment from FitFit UK about The Gym Group Watford:

The Gym Group Watford is a spacious and well-equipped facility perfect for fitness enthusiasts of all levels. Many users highlight the extensive selection of equipment and the generally clean environment, making it a welcoming space for workouts. The gym boasts a friendly and helpful staff, with particular praise for trainers like Adina and Matt, who are known for their encouragement and professionalism. Members enjoy a variety of classes, especially Zumba and Hyrox, which are both fun and effective.

However, the gym does face some challenges. Users have reported frequent closures for maintenance and renovations, which can limit access to facilities. Issues with hygiene have also been noted, including insufficient cleaning stations and occasionally unpleasant conditions in restrooms. During peak hours, the gym can become overcrowded, making it difficult for members to find space or equipment.

Overall, while The Gym Group Watford has areas to improve, many users still find it to be a great place to work out, thanks to its positive atmosphere and dedicated trainers.

Services, Machines and Guided Classes

Fit
Workout
Cardio
In Shape
Low Cost

The Gym Group Watford: Opinions

4.4/5 (199 Opinions)
Nicole Etchie 10 months ago

Negative experience: Please guys, be warned, this gym is ALWAYS closed for one reason or the other. Save your time and money and train somewhere else because there will be certain points where you're paying for the air outside of the closed gym and in this economy it is not worth it. I understand that most gyms need maintenance work at some point, but oh god this gym takes it to a whole different level. Irrespective of how long it is closed for (sometimes weeks), you are not entitled to any refund of payment despite not having access to the facilities you are paying for because it is within their terms that you agree to when you sign up and they justify this by offering access gym outside of Watford as if everyone as the luxury to get there. It's such a shame because otherwise it's not a bad gym at all, when it's actually accessible.

The Gym Group Watford

Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Watford is made aware of your thoughts.

Jay Shah 11 months ago

Fantastic experience: Massive gym with lots of equipments, good hygiene level maintained and helpful staff on site, recommended

jake allnutt 11 months ago

Negative experience: Used this gym for over a year now and not impressed by anything iv seen, the gym is closed constantly for renovation. When the gym reopens its almost like nothing has changed. Recently announced its closing for half of December. When I complained about this I was told you agreed to this in your t and c so basically nothing u can do about it. They also expect you to drive to Hemel to use that gym which is an hour round trip on my own expense. There is very limited cleaning stations resulting in lack of hygiene and the men’s toilets always stink. Apart from that it’s not that bad…

The Gym Group Watford

We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Watford is made aware of your thoughts.

Levla B 11 months ago

Fantastic experience: Gym was all very clean and tidy. Gabriel was fantastic today what a personal trainer he is. He gave me an induction and taught me some new things I never knew before about lifting techniques and stretching. Felt very welcome and I am new here what a lovely gym. Only one thing the showers need upgrading and more boxing or martial arts equipment.

Robert Rees 1 year ago

Fantastic experience: Ok gym had a free pass

alec hepburn 1 year ago

Fantastic experience: Great gym,.lots of equipment and facilities

Stephen Owoyele 1 year ago

Positive experience: Good gym, could be overcrowded sometimes

The Gym Group Watford

Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available in our app so you can see how busy the gym is to help plan any future visits. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

Ketul Patel 1 year ago

Positive experience: A deceiving place as there is loads more upstairs. Cleanliness I pretty good. Use of equipment is good. Availability is pretty good especially when you use their app to see how many are using the gym. Aircon could do with touch notch up. I do manage to get stuff done compared to their North Harrow branch

The Gym Group Watford

Hi there, thank you for your feedback.

BUd Tag-73 1 year ago

Fantastic experience: Best gym in Watford, period very clean thanks to around the clock cleaner on site with world class equipments amazing staff .

Povilas Karpius 1 year ago

Fantastic experience: Great gym, love the app where it shows how busy it is at the moment.

Karl Pilkington 1 year ago

Positive experience: good gym but currently being let down by people leaving their weights on the floor, taking multiple sets of dumbbells away from the rack and not returning them etc.

The Gym Group Watford

Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Watford is made aware of your thoughts.

dark knight 1 year ago

Negative experience: This gym is an absolute mess. You have stupid immature teenagers running around the gym and making noises like they are still in nurseries. You have people dropping weights and leaving their weights on the ground after they are done with their workout. You have no cleaning equipment. Your toilets are dirtier than anything I have ever seen. I will definitely cancel my membership and move. What an absolute disgrace, I don’t know what has changed over the past year but you have ruined your own reputation by your terrible management.

The Gym Group Watford

Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're sorry to hear that we missed the mark with regards to this and we will do everything possible to ensure that your experience is improved in the future, with any outstanding issues bring resolved wherever necessary. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

Yassaha Ali 1 year ago

Positive experience: Good gym. Nearly all the staff are great. The new layout changes have not made much impact. I prefer the bench locations to be facing the mirrors. The new power cages have been fantastic additions.

The Gym Group Watford

Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

Saigon Sum 1 year ago

Fantastic experience: Matt and mark are so accommodating and helped me with my new membership and induction

ketul chandrakante 1 year ago

Fantastic experience: My experience is been very good, all the machines are good and ambient is very good.Good abs class with Adina today

Andrei Began 1 year ago

Fantastic experience: The best gym in watford, highly recommend Adina is a great instructor

Aki Rashid 1 year ago

Positive experience: Classes run well, shout out to all the instructors which are all good especially Adina x

The Gym Group Watford

Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

fleabag 1 year ago

Fantastic experience: really good, AC always on. Alex is a very helpful personalised gym trainer, it really is a good gym and for cheap, great facilities too.

Annika J 1 year ago

Fantastic experience: Nice gym, good equipment and Adina is my favourite female trainer.

Patricia Rewt 1 year ago

Fantastic experience: Amazing gym Adina is an amazing trainer 10/10

milto tsarts 1 year ago

Fantastic experience: Great gym with excellent staff. Mark is super helpful!

Matt Bialek 1 year ago

Fantastic experience: Great place to have a workout in, atmosphere created by staff is amazing. A gym worth going to.

Waardyy 1 year ago

Fantastic experience: I went to this gym for a couple of workout sessions while mine was closed for a refresh. Adina's Zumba class is SO GOOD and everyone needs to try it at least once! Parking can be a lil tricky around rush hour, but I was able to get a space without issue.

Oana Marian 1 year ago

Fantastic experience: Nice gym. I train with Alex. Verry good PT, wide expertise and professional.

Rita Shah 1 year ago

Fantastic experience: Kieran from Hemel Hempstead helped me with the weights for the arms. He was veryencouraging. It made me feel good Next Kieran assisted me with the treadmill and I felt empowered by him. So thank you. It has made me want to come back to the gym

Danilo 1 year ago

Fantastic experience: Fantastic gym with excellent staff, clean and a motivating atmosphere for your workouts.

Abbas Nasser 1 year ago

Positive experience: Alex great guy always got time for everyone, does a great functional training class

The Gym Group Watford

Thanks so much for your feedback, Abbas Nasser.

Rey Silva 1 year ago

Fantastic experience: So far I haven’t had anything to complain to make. The gym is always clean and equipment upto date. Staff are very friendly, especially Alex goes out of his way with the cleaning.

Maria G 1 year ago

Negative experience: This gym is dirty and smelly. I complained several times but nothing was done. This is absolutely disgusting. This gym is full of germs and it smells so bad. I will report this further.

The Gym Group Watford

Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're sorry to hear that we missed the mark with regards to this and we will do everything possible to ensure that your experience is improved in the future, with any outstanding issues bring resolved wherever necessary. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Watford is made aware of your thoughts.

Jaqueline Cereda 1 year ago

Fantastic experience: I love the gym instructors, after the manager changed everything got even better, and Hyrox's class made the gym the best in Watford!

Francesco Di Stadio 1 year ago

Fantastic experience: Best Gym around! Affordable and friendly staff. Special mention goes to Matt, very knowledgeable, and always welcoming. Definitely recommend!

Diamond gamage 1 year ago

Fantastic experience: Great Gym. Good atmosphere. Something I love is the variety of equipment available for use. I highly recommend Matt Stewart. He's a great personal trainer, very professional and friendly. I've done some PT lessons with his as well.

myles shahidi 1 year ago

Fantastic experience: I had a great experience at the Gym Group Watford site. I was warmly welcomed by the manager Matt. He was a very pleasant lad who toured me around the facility, and what equipment they had there. I was interested in personal training, so Matt asked what my goals were so he could assign a PT who would suit me. I signed up on the spot!

Priya Vig 1 year ago

Fantastic experience: Matt was my pad work/boxing PT and did such a great job at motivation, keeping me fit and making workouts fun! Thanks Matt!

Jugadevi Jeyaseelan 1 year ago

Fantastic experience: The gym classes are great especially the Zumba classes with Adina and the flexi stretch classes. Would recommend everyone who gets a chance to go.

EDUARD ANDORCA 1 year ago

Fantastic experience: I've really enjoyed working with Adina PT!!!She is so encouraging and is so creative in the gym or on a virtual appointment! She designs every session with my goals in mind and my body has become stronger and leaner since working with her. I look forward to more sessions!

Alessandra Panaite 1 year ago

Fantastic experience: Great gym and wonderful staff Esepcially Adina has been very helpful !!!

Me Me 1 year ago

Fantastic experience: The best gym. I've been training here with PT MATT S for over 2 years now. Started of with just one personal training session per week and then late last year I upped it to two sessions by taking up boxing with him. The best trainer ever. He makes the sessions fun and with his help I recently managed to start going once a week by myself. Friendly staff at the gym.

Ryan Gould 1 year ago

Fantastic experience: Such an incredible gym, staff are kind, polite and very approachable, this will be my new gym for life now thanks to manager Matt waters for making so easy for me

Mohamed Hassan 1 year ago

Fantastic experience: good gym,helps me get bigger and friendly staff equipment amazing as well.

Anush Maniar 1 year ago

Fantastic experience: Really happy with the gym group, their staff really helps and keeps the place clean.

Maria Rotaru 1 year ago

Fantastic experience: So far the best gym in town with very nice staff, i do my workouts with Adina, she is so professional so nice, i love her classes to. She is one of the best trainers i ever had,keep going Adina with an amazing work you are doing! See you and Thank You!!!

Matt 1 year ago

Fantastic experience: Joined as a member at the end of 2021, there is continuous improvements being made and the support and encouragement from staff over the years it’s fantastic, it really is the best gym around!

Lucia Grimer 1 year ago

Fantastic experience: Really great gym, lots of equipment and great staff - the manager Matt was really helpful, im new to the gym and he helped me out with using a few of the machines!

James Howard 1 year ago

Fantastic experience: Just been to the gym group Watford for the day Greta experiences, big gym with lots of kit and helpful staff. Simon top bloke, great pt.

terry hounslow 1 year ago

Fantastic experience: Fantastic gym. Friendly staff and Matt is my favourite trainer.

Ginno Jimmy 1 year ago

Fantastic experience: Very professional. You can find absolutely everything you need in the gym. Very friendly staff. Adina, the personal instructor is also very professional and I enjoy going to her classes. Thank you.

Serj Bellway 1 year ago

Fantastic experience: The best GYM ever I train, the coaches are Brilliant ( Matt, Matt, Sami, Bradley, Alex ) , 5 star it's not enough for them, the coaches are always helpful, RESPECT Northern GYM Watford branch, Good job lads.

Jen Boylan 1 year ago

Fantastic experience: Great gym. Been coming here for years. Helpful and friendly members of staff you can always approach if you have any questions.

Amy Deutrom 1 year ago

Fantastic experience: Really good equipment and friendly staff. Active socials to keep up to date with the gym :) Thanks Matt

Jack Fowler 1 year ago

Fantastic experience: Been using the gym for a few years now, great selection of weights and cardio machines with helpful staff.

Yash Patel 1 year ago

Fantastic experience: Very clean and great atmosphere! Matt's classes are fantastic!

Caitlin Monteith 1 year ago

Fantastic experience: Best gym ever! Thank you especially to Mark and Matt

e2nu 1 year ago

Positive experience: The staff here are very friendly and will always attend to you with a smile ready to help. Great place to work out with a decent selection of gym equipments. Boxing circuit with Matt was such a hit, please bring it back!!

The Gym Group Watford

Hi there, thank you for your feedback.

Rhys Rose 1 year ago

Fantastic experience: Great place to be, always friendly staff and I couldn't be where I am without it and Matt Stewart

Ellie Y 1 year ago

Fantastic experience: Something i love is the variety of equipment available for use. I highly recommend Adina. She's a great personal trainer, helping me achieve my fitness goals.

hxrry_hjs 17 1 year ago

Fantastic experience: Very good gym. Nice and kind staff and excellent gym equipment. Great that the gym is open 24/7. 10/10.

Emilia Monastero 1 year ago

Fantastic experience: Really happy I joined this gym, usually not the most confident in exercising by myself so joined one of the hyrox classes lead by the manager, Matt. He in particular did a great job at putting us through hard work and sweat and was very motivating in pushing us through it by not giving up. Along that he is very friendly and makes you feel comfortable so I’d definitely recommend joining his classes in future.

Harry Hudnott 1 year ago

Fantastic experience: Brilliant gym and fantastic staff. Would recommend!

Karan Harwood-Jamieson 1 year ago

Fantastic experience: Fab and friendly gym, great classes also. Particularly love the Fit Box run by Matt, he makes the sessions fun and informative but still ensures you have a great workout and feel like you have achieved something at the end of each class.

John McCartney 1 year ago

Fantastic experience: 10/10, what a gym experience. Such a great atmosphere, I leave feeling like a brand new man. I can’t recommend this facility enough to start taking those steps towards a better you.

jesina pereira 1 year ago

Fantastic experience: Amazing experience with Adina. She is absolutely brilliant. Makes you feel very comfortable. I enjoy her classes and always look forward to her Zumba.

Simona Boca 1 year ago

Fantastic experience: It is an absolute pleasure to come at this gym and especially Adina makes my visits fun and pushes me hard to work at my highest potential, I can highly recommend her xxx

Alexandru Zidaru 1 year ago

Fantastic experience: Adina was really kind and helpful in the gym. She shows a lot of effort in her work.

Valentin Ganea 1 year ago

Fantastic experience: 24-hour budget gym, but they have lots of equipment to use ️‍♀️ #fitness #workout #gymlife

Sam Bird 1 year ago

Fantastic experience: Great classes with great trainers. Especially love the Hyrox classes with Matt

Levla 22 1 year ago

Fantastic experience: Excellent facilities, pleasant clientel training there and superb staff. Highly recommended this gym

Hooner 1 year ago

Fantastic experience: Huge thank you to Adina. She's really knowledgable, approachable and attentive personal trainer.

Jessie 1 year ago

Fantastic experience: Good service from Adina who helped me to join the gym today. I can’t wait to start my fitness journey!

Mada Craciun 1 year ago

Fantastic experience: Best gym in town where you can find, the best female trainer Adina, she is friendly and well trained xoxo

Sandra Abbawy 1 year ago

Fantastic experience: Really enjoying the gym Watford especially the Hyrox classes with Simon and Matt, they are really good

C Glenn 1 year ago

Fantastic experience: Nice gym for the price. Lots of equipment. Would recommend

kyle johnson 1 year ago

Fantastic experience: Amazing gym, everyone should also join the bootcamps, a great way to train and socialize. Bradley Mead has been an amazing personal trainer.

Mohammed Khalid 1 year ago

Fantastic experience: budget gym , but with loads of equipment free weights and stuff like assault bike , sled , medicine balls , ropes , trx . off-peak everything easily accessible , loads of trainers or fellow gym goers if advise required .

Nifemi Oke 1 year ago

Fantastic experience: Great class with Bradley ! Normally when I show up at 6:30am and I’m the only class attendee, the class gets cancelled even though I am already there so it was nice that he still ran it regardless and was very motivating. This keeps me motivated to keep coming to the early sessions knowing they will still go ahead if it’s 1 person or 10 people that show up. Thanks Bradley!

Saif Udz 1 year ago

Positive experience: Ok gym, quite busy, smells of sweat and BO. Easy to navigate through the gym and it’s quite big.

The Gym Group Watford

Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

Adam 1 year ago

Positive experience: Everything I needed for a good workout. Great free parking, friendly staff. Great gym. Showers could be a bit warmer and cleaner

The Gym Group Watford

Hi there, thank you for your feedback.

Mahsa Rahmani 1 year ago

Positive experience: Very big gym, clean. Wall colour is not very energetic and vibrant.

The Gym Group Watford

Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

Ibukun Akinnawo 1 year ago

Fantastic experience: Totally enjoy working out here. The trainers are friendly and helpful. I particularly enjoy the new circuits class with Bradley

Catherine Chant 1 year ago

Fantastic experience: Bradley Meads session was hard work, fun and educational. He listened to my needs, gave me some information on the various muscle groups and exercises and then worked me methodically through them. We shared a few jokes which helped me to remain relaxed, yet focused during the session.

nadia Khan 1 year ago

Fantastic experience: Had my 1st ever class session this morning at 9.15am with Bradley....absolutely great energised class. He was bubbly, energetic and a great trainer. Thank you... Nadia x

Fleur S 1 year ago

Negative experience: The disrespect i’ve received from this place is awful. I am disabled and i told the gym back. I didn’t hear for 2 week about my induction, when you have a disability you can’t use the gym till the manager speaks to you. Unfortunately they didn’t. They lose a customer. absolutely disgusting behaviour. The gym manager wasn’t even really sorry is was all fake talk. I can’t be how bad this gym is for disabled people. DONT NOT JOIN

The Gym Group Watford

Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks

Mustafa abu jabal 1 year ago

Fantastic experience: Bradley has been amazing help and made me join the gym.

D 1 year ago

Negative experience: There are no cleaning products in the gym. I wonder what has changed since last year? They have increased the price but has gotten rid of tissues and cleaning sprays

The Gym Group Watford

Hi, hope you are well. Robust cleaning and sanitising regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We are now going to start reducing the number of cleaning stations through the gym whilst still providing cleaning materials for those members who desire them to clean down kit.

Muazzam Khan 1 year ago

Fantastic experience: Lovely big gym, had a great intro session with Bradley Mead... highly recommended his philosophy based mind and body approach

Gill Hambling 1 year ago

Fantastic experience: I have been using this gym regularly. For quite a while now the trainers are very good bradley mead has given me some good advice on mobility exercises I can definatly recommend him

Joanne Atkins 1 year ago

Positive experience: A huge gym, excellent value for money. Plenty of equipment, particularly good for free weights. Staff are always friendly & helpful. I've been a member since 2019 & wouldn't go anywhere else now. The only reason I've not given 5 stars is down to the increasing number of large groups of teenagers that take over most of the free weights areas in the evenings making it difficult for anyone else to use the equipment. I think some restrictions could do with putting in place with regards to student memberships or restrictions on times they are allowed to train. Also too many lazy people not putting their weights away after use.

The Gym Group Watford

Thanks so much for your feedback, Joanne Atkins. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Watford is made aware of your thoughts.

stefan morosan 1 year ago

Fantastic experience: Great gym, lots of equipment available and always helpful staff. Bradley was great when needed some help.

Bianca Allen-lloyd 1 year ago

Fantastic experience: Bradley the bootcamp instructor (The Gym watford) Was great today, as me and my friend enjoy his class. Very good clear instructions and showed us how to develop a better form when doing different exercises. A great fun class, we will be back. Thank you I recommend doing the class, everyone it's hard but fun.

Keira Maguire 1 year ago

Fantastic experience: Really glad I joined this gym as all the staff are really helpful and the classes are great. Bradley took his time to show me around and taught me some new exercises too. Highly recommend this gym!

Elena Enache 1 year ago

Fantastic experience: I've joined the gym a few weeks ago. The staff is very helpful. I enjoy the classes, especially Zumba. The fitness trainer is named Adina and she is amazing, very cheerful and happy. Alway smiling and very energetic that makes you feel good even if you don't know the steps.

Savannah Barnard 1 year ago

Fantastic experience: I go frequently to the gym group, 4 times a week to workout BUT I love attending the Zumba classes, for someone who hates cardio, this is my go to for making it fun, thanks ADINA for making it so enjoyable, I highly recommended her as a trainer, she has brilliant knowledge on muscle training and all of her clients love her

Mark 1 year ago

Fantastic experience: This gym has just had its 6 month refresh and is looking sparkling! Pictures do not do it justice! Amazing gym

Thato Khumalo 2 years ago

Negative experience: 1) Step machine: One day this step machine is going to injure someone. It has several issues: - Either has an error message. If no error message; - It stops when you press any button while exercising. - Immediatelg starts at a fast pace that almost requires running. - The pause setting is less than 5 minutes. 2) Cleanliness The gym does not have (blue) tissues and sanitizing spray on the gym floor. It is a fact that people leave equipment without wiping. People not wiping is not a factor when the gym has facilities to allow us to clean equipment. When I raised this, I was informed to ask the staff to clean the equipment. This is both ridiculous and not practical considering there is not a large contingent of staff and it's just not efficient. We are entering flu season, people will be sweating, coughing and sneezing on machines. I don't understand why this is the only Gym that feels this is not important. 3) Treadmills The gym just got rid of a section of treadmills. It's getting colder and darker outside. I would assume (no stats on this) more people run and walk indoors due to this. It doesn't make sense, why in this season and colder seasons to come, a gym would reduce the number of treadmills. The most disorganized Gym Group I've been too.

The Gym Group Watford

Hi there! Thank you for your review. Our team works with our suppliers to ensure all the equipment is safe to use and in the best conditions. We recognise that sometimes it can take a little longer due to various factors, but rest assured that we are working hard with our suppliers to have all the equipment fully working as soon as possible. Thank you again for your review. We will use this to further improve the experience in our gyms.

Phil Shaw 2 years ago

Positive experience: I use this gym whilst travelling for work. It's okay most of the time. On occasions the pincode and app access doesn't work. This can be a problem due to lack of staff. A number of broken cardio equipments are a frustration at busy times. No paper towels to clean equipment after use, so hygiene not good.

The Gym Group Watford

Thanks so much for your feedback, Phil Shaw. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're sorry to hear that we missed the mark with regards to this and we will do everything possible to ensure that your experience is improved in the future, with any outstanding issues bring resolved wherever necessary. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get at The Gym Group Watford.

Una Egan 2 years ago

Fantastic experience: Absolutely LOVE the gym group Watford. As a complete beginner I was really nervous joining but there was no need to be, every member of staff is so friendly and helpful. I was shown around and shown how to use all the equipment with Gareth which was great! The classes are my favourite, they have a really good variety and the timings are perfect, early morning, midday and evening classes. The classes are great you can go at your own pace and the instructor will show you how to do everything and they’re really fun! I never really liked gyms before as I found them quite intimidating but the gym group Watford isn’t like that, there’s always someone around to help if you need it. I’m so glad I joined up it’s a really fun environment! Massive thanks to all the staff for making it such a nice place to workout

The Gym Group Watford

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Florentin Rusu 2 years ago

Fantastic experience: Is a good gym But when is rush hour unfortunately you can’t “breathe “

Alex 2 years ago

Negative experience: Came back to this gym after a year, no chance to workout at any time during the day even off peak hours. Overpriced and packed at all times, should at least introduce more of the same equipment that’s always in use You’re also being charged a leg and an arm if you miss a payment as if it wasn’t enough that the membership fee skyrocketed. When you miss a payment they charge a £15 fee on top of your existing bill, which wasn’t the case before when they’d just try to take the money again without a fee.

The Gym Group Watford

Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

Woolly:Wolf:123 2 years ago

Fantastic experience: Excellent gym, great atmosphere, loads of equipment

The Gym Group Watford

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

J H 2 years ago

Negative experience: Cleaning lady is very rude and abrupt i have used the showers previously many times including after she has cleaned them however they were not dried out and were also soaked in chemicals after and therefore almost causing an accident i feel like if you are going to clean the showers at least dry them after so they are ready for use also the cleaning lady is very rude to members of the gym I almost feel intimidated by her

The Gym Group Watford

Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're working hard to ensure that every experience at The Gym Group Watford is a positive one, and thank you for your time, support and feedback in helping us achieve that.

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1Vybe Fitness
1Vybe Fitness

1Vybe Fitness

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Unit 1A Sandown Rd - WD24 7UB, Watford
+447862610066
5 (5)
The Weight Loss Coach

The Weight Loss Coach

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Unit C, 100 Cecil St - WD24 5AQ, Watford
+441923518309
Cryochamber London

Cryochamber London

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Gyms, 2 Greycaine Road, Unit B, Cagefit - WD24 7GP, Watford
+447954404514
5 (40)
Cagefit Gyms
Cagefit Gyms

Cagefit Gyms

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Unit B, Gyms, Cagefit, 2 Greycaine Rd - WD24 7GP, Watford
+447954404514
nineteen/seventeen

nineteen/seventeen

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12 Station Rd - WD17 1EG, Watford
4.1 (16)
FitStartUK

FitStartUK

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Unit 33, The Wenta Business Estate - WD24 7ND, Watford
+441923693776
5 (2)
Future Self Fitness
Future Self Fitness

Future Self Fitness

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Unit 33 Colne Way Wenta Business Centre - WD24 7ND, Watford
+441923693776
The Club

The Club

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64 Clarendon Rd - WD17 1DA, Watford
Ntsakos gym

Ntsakos gym

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122 Woodmere Ave - , Watford
5 (20)
Mary McLellan Yoga

Mary McLellan Yoga

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Caledonian Court, West St - WD17 1RY, Watford
+447709342329
5 (5)
Learn to Run
Learn to Run

Learn to Run

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Caledonian Court, 25 West St - WD17 1RY, Watford
+447709342329

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