SportBU Gym

Thank you for your feedback. Hearing positive feedback about our staff is always appreciated. We understand your concerns regarding our operating hours and facilities. Currently, our opening times are set to balance accessibility with safety and maintenance requirements. While we have received suggestions for a 24-hour gym, our feedback surveys to students as a whole have not shown significant demand for this change. However, we are always looking to improve and will continue to evaluate our operating hours. Regarding the membership fees, we strive to provide value through our range of services and quality equipment, which received a £250,000 investment at the start of the year. While the university has not invested in a pool due to the number of facilities already available in the area, we have strong relationships with local swimming clubs to provide swimming coaching and student discounts. We acknowledge your concerns about the lockers and share your frustration. That's why we've recently invested £25,000 to replace them with a more modern solution, which will be installed on site within the month. Therefore, we thank you for bringing these issues to our attention. Your feedback is crucial as we strive to enhance our services for all BU students.

Thank you for your positive review! We're delighted to hear that you're enjoying our facilities, including our wide range of classes available throughout the day and evening. Our commitment to providing top-notch equipment and creating a welcoming environment is at the core of what we do. We greatly appreciate your recognition of our friendly and helpful staff. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service and facilities. If you have any further feedback or suggestions, please don't hesitate to let us know.

Thank you for your fantastic review! We're thrilled to hear that you highly recommend our gym. Providing a welcoming environment for everyone is a top priority for us, and we're delighted that our staff's professionalism, helpfulness, and friendliness have contributed to your positive experience. It's great to know that you're enjoying our new gym equipment and finding our variety of classes interesting. Your feedback is invaluable to us, and we're committed to maintaining the high standards that you've come to expect. We look forward to welcoming you back for more enjoyable workouts!

Awe, thanks Jo. Thank you for your kind words! We're glad to hear that you've had a positive experience at our gym. Creating a friendly and welcoming atmosphere for our members is important to us, and we're delighted that you've found our staff and facilities to your liking. If there's anything specific you'd like to see improved or any suggestions you have for us, please feel free to share. We appreciate your feedback and look forward to continuing to provide you with a pleasant experience during your visits to our gym.

Thank you immensely for your fantastic 5-star review! We're thrilled to hear that you consider our gym a little gem... We think so too . Your review mean a lot to us, and we're delighted that you had a positive experience with us. If you have any further feedback or suggestions you'd like to share, please don't hesitate to reach out. We're here to ensure your continued satisfaction and look forward to welcoming you back soon!

Thank you for your feedback! We're glad to hear you enjoy playing basketball at our facility. We do what we can with the space, but we're always open to suggestions for improvement. If you have any specific ideas, please let us know. We look forward to seeing you on the court again soon!

What a great review! Thanks Toby, very informative and thankyou very much for the 5* !

Thank you for your review! We're thrilled to hear you enjoyed the Zumba class. What more do you need to say?! I'll pass your review onto the instructors, im sure this will make their day. We look forward to seeing you at more classes soon!

Thank you for your feedback! We're delighted to hear that you love our gym (we do too) and enjoy your Saturday morning visits. We do what we can with the space and are constantly investing to improve it. We take pride in maintaining a clean facility and having friendly staff, so thank you for mentioning them. If you have any suggestions for improvement, we'd love to hear them. We look forward to seeing you again soon!

♥️ Thanks Francesca for the 5star review! You are awesome If you have any suggestions for improvement, we'd love to hear them. We look forward to seeing you again soon!

Thank you Caroline! We are glad you enjoyed your visit!

Thank you James for this amazing feedback! We are glad you are enjoying your time here at SportBU!

Thanks Arif for this review! We are pleased you enjoy our facilities!

Thank you for your feedback! We're glad to hear you had a decent experience with us. We are always striving to improve and would love to know what we can do to make your next visit even better. Your insights are valuable to us, so please feel free to share any suggestions. We look forward to welcoming you back soon!

What a great review to kick the week off! Always nice to hear. Will pass this on to the party staff We're happy you guys had a fantastic birthday and thankyou for great review

Amazing! Thanks Liz for the review and especially the 5*. We agree, we are lucky to have such a great team of instructors

Hi Naden, Thankyou for taking the time to leave us some feedback about the Group Fitness Timetable. We're in the process of creating the springs timetable and have done our best to accommodate some of the points you mentioned. We hope you like what you see. Watch this space.

Thanks James for the awesome 5*! You rock!

That's amazing to hear Joseph. Will pass this onto Matt

Thank you for your feedback. We have taken this advise on board and are now offering even more classes throughout the holidays! We are sorry for any inconveniences caused previously. We are striving to prevent any disruption to our timetable. Please let us know if there is anything else we can do.

Thanks Barbora for the awesome 5* Review!

Well you're not wrong Alex. Thankyou so so much for the awesome 5* review

Not sure this review was for our gym... But we'll take it . Thankyou very much for the 5star review. You Rock!

Wow! Thanks for the 5*!

You are too kind . Thanks for leaving such an amazing review

Thanks Jennifer for the 5*

Thanks for the awesome review. It means a lot!

Appreciate the constructive feedback. We do what we can and one of our main goals is to keep the prices as low as possible, so we are happy to hear it's appreciated . We are in the process of adding some new equipment over the summer too, hope you enjoy. ️ Thankyou for such a great review!

This is Awesome! Thanks Guys for the 5star review. I'll pass on the rating to the PT's . We look forward to seeing you soon.

Thanks Jessica! If you like what we have now, keep an eye out in the coming months as we have all new Cardio equipment on the way

Thanks William!

Thanks for your feedback. We are planning on upgrading our facilities this June, including a full refurbishment of our gym. We hope this will improve our customers overall satisfaction in SportBU as well as your next visit.

Cheers Kaitlin, thanks for the 5*'s. Glad you had a good time!

Thanks Olushola, glad you're happy with the membership packages, we do try and cram in as much as we possibly can. Let us know if there's anything that we could add that might add to your SportBU experience though ;)

Thanks Amorette, you Rock! Glad the little ones enjoyed the Saturday morning activities, i'll pass this onto the team. I'm sure they'll be glad to get the feedback ;) . Merry Christmas!

Thanks Marlene!

Kristina Pollitt, you are awesome! Thanks so much for the review... oh and congratulations on your photo making it into the paper ;) . Merry Christmas!

Thanks for the 5* review Albert!

Thanks Angelika, You Rock!

Thanks Benjamin, glad we could be of assistance. See you Thursday ;)

Thanks Kevin, glad your little one had a good time. Please let us know if we can do anything to improve ;)

Amazing to hear Barry. We try and keep the prices competitive and affordable all year round, so it's great to hear positive feedback reflecting this. ;)

Thanks JeyEL for the Review!

Cheers Rajibul, anything we can do better?

Quality Review! Thanks David, hope to see you back in the gym soon ;)