The Gym Group London North Harrow

Fantastic experience: If you need A Gym around West Harrow or North Harrow, Then don't look far at all as #TheGymGroup is basically at the front hold of North Harrow 2 minutes walk from the train station (Metropolitan Line) and other bus stops (Buses 183, H18, H19, H9 and H10 and if you drive also there is a car park just 3 minutes. They are super friendly ✨️

Positive experience: One of the better options in the areas that's not too expensive.Condition of equipment is fine but there are some issues. Few machines adjustments don't work like the plate loaded machine row. Lat pulldown bar and other attachments are old and this would be a cheap replacement. Most annoyingly the heavy boxing bag disappeared a month or two ago and is still not back. Still a good choice as there's not many other cheaper options in the area. I know it's normal but I went to a gym with no music once and it was beautiful,the music here drills into your head and it's normally quite repeated.Perhaps keep it but turn it down a bit?

Fantastic experience: Amazing Gym with lots of equipments. Don't hesitate to rich out aqil , would recommend him as a personal trainer. He's training techniques are unique and deal with his clients as a friend.

Fantastic experience: Best and biggest gym in harrow would highly recommend it. Lots of equipment and duplicate machines. Would also recommend aqil as a personal trainer. He is highly experienced and have learned alot from him.

Negative experience: 1. Same music plays continuously. I have voiced my concerns to the Gym Group manager that they always play the same songs for the last 2 years, and the manager has failed to act. Some new music would be great, and upbeat music too. 2. Broken lockers in mens changing room 3. Gym staff are not very helpful

Fantastic experience: I love the gym and the atmosphere and i would like to recommend aqil as a pt, lovely guy.

Fantastic experience: Love the gym & I would definitely recommend Aqil as a personal trainer :)

Fantastic experience: Great gym, great community, I recommend Aqil as a personal trainer

Fantastic experience: Amazing gym. I recommend Aqil as a PT

Fantastic experience: Like the gym and I recommend aqil . He is a lovely personal trainer

Fantastic experience: I had the pleasure of training under Aqil Algaban, and I can confidently say that he is an exceptional gym trainer. Aqil brings a wealth of knowledge and skill to his profession, consistently demonstrating a deep understanding of fitness, strength training, and overall wellness. His ability to tailor workouts to individual needs, combined with his motivating and encouraging approach, made my training sessions both effective and enjoyable. Aqil’s professionalism, dedication, and passion for helping his clients achieve their goals set him apart. I highly recommend him to anyone looking to take their fitness journey to the next level.

Fantastic experience: Aqil is a good trainer..

Fantastic experience: North Harrow Gym group is one of the most well kept and well staffed gym. The staff has been very supportive from the very beginning, Aqil specially has always been there to actively help and correct forms, or to give advices on how to do better! Always a productive time here!

Fantastic experience: I recommend aqil best personal trainer

Fantastic experience: I highly recommend taking personal training sessions with Aqil. In the past, I struggled a lot with staying consistent and gaining weight, but working with Aqil has made a huge difference. His expertise and personalised approach have helped me achieve results that I never thought were possible. If you're not happy with the way you look and want to see real changes, definitely consider PT lessons with Aqil. You’ll start seeing results in no time!

Fantastic experience: Aqil is a Amazing personal trainer

Fantastic experience: Very nice and tidy gym. Aqil is a very good trainer.

Positive experience: Great gym, very helpful staff, can get pretty over crowded, Aqil is super helpful and great at teaching good form

Fantastic experience: Aqil’s top trainer, top man!

Fantastic experience: Aqil is the best personal trainer!! Amazing - everyone should get trained by him

Fantastic experience: I recommend aqil. Very knowledgeable personal trainer.

Fantastic experience: aqil is so elegant and beautiful with his work, he is so muscular and strong. highly recommend

Fantastic experience: I recommend Aqil the best experiend personal trainer in north harrow gym.

Fantastic experience: Clean and friendly staff (especially Jean)

Fantastic experience: Great gym, Jean has been incredibly helpful with learning the machines and techniques!

Fantastic experience: Amazing gym with really good managers and trainers, well done.

Positive experience: The gym is easily accessible and very well equipped. However, recently quality and hygiene is down. The toilets aren’t well maintained and shower rooms are in very bad shape. Most aren’t working. Water doesn’t get hot in the winter in the shower rooms and water pressure is really bad. I have spoken with many gym users who avoid taking a shower because of these reasons. I would give you a ***** if showers were worked on.

Negative experience: The worst gym I ever joined, no staff, nowadays they are accepting kids inside tk workout, they are coming 6,7 of them keeping 4 machines without using them, as well there is extremely full and not enough machines to workout, I wouldn't recommend.

Negative experience: The space is quite poorly designed, but top of that—you got the creepy stares from the men. If you’re a woman, this gym ain’t for you sis. This is by far the worst location I’ve been to in regard to staring and I wear modest clothing to the gym. Their locations in central aren’t nearly as bad!

Positive experience: The gym itself is decent in terms of both equipment and size. However, people never put weights back where they should go resulting in additional time spent trying to find dumbbells. There are also occasions where someone will use equipment and then simply leave it on the floor and walk away. Is this not something that can be enforced by staff?

Fantastic experience: Great service quality gym Top class

Fantastic experience: A clean gym with all the equipment i need, couldn’t have asked for .

Fantastic experience: AMAZING SERVICES this is my first gym and they have really supported me through out my journey here. This is the only gym i will ever recommend!

Fantastic experience: The gym is very nice and personal trainer Upesh Krishna is very knowledgeable person.

Negative experience: This error has been there for weeks and pull handle broken for weeks and nothing is being done about. They were shut for refurb what a joke!!

Fantastic experience: Aqil is very good personal trainer, I Recommend

Fantastic experience: I lost one of my earpods after two weeks they found it and handover me. Thank you guys One more thing I want to add there is no option for the student's monthly payment. Most of the students can not pay for 9 months or 12 months at a time. Thanks again

Fantastic experience: i work out here all the time, and i’ve never had a problem

Fantastic experience: Very convenient location and wide range of equipments

Fantastic experience: I joined in summer and have been quite inconsistent and I am now motivated to come to this nice gym

Fantastic experience: It’s been 2 months and i am enjoying the gym group with the family and entertaining environment.

Fantastic experience: Go to the gym group north harrow, it is the cleanest gym in the world. All of the trainers are friendly especially the manager Sarah. You will lose your gym anxiety with the help of this gym community. GO OUT OF BED AND GO TO NORTH HARROW THE GYM GROUP!!!

Fantastic experience: The staff are very very nice! Very well equipped gym!

Fantastic experience: This is an excellent facility with a brilliant staff. The clean and variety of equipments makes the gym more attractive! I am very pleased to attend The Gym North Harrow. The free fitness classes are also a great way to kick-start your day.

Fantastic experience: My overall experience at north harrow gym has been good. Positive environment, the staff are friendly and really nothing to complain about from my point of view.

Negative experience: I use this gym once a week and on every occasion I find that at only 1 x soap dispenser works, the hot water on sinks only operate for 4 seconds or less. I wrote to the gym and had a standard " we care " replay . That was 2 weeks ago and the wash facilities are still in same poor state. Tried to call their 0300 phone line and got the usual " we are busy " message and directed me back to the web site, which is where I started in the first place. Surely in these times of potential spread of Covid and such, these facilities should have adequate washing facilities. I even left my mobile phone number for some one to call me back, so far its been " radio silence ". The Gym management team, you should ask your FM teams to inspect North harrow site, it`s simply not acceptable. I would give it a negative star if such a option was given.

Negative experience: Overall the gym is good and well equipped. However, I had an issue at the gym and raised a complaint to the North Harrow management team and received no response. I waited a week and still no response so escalated to head office and received a holding response after 4 days. It's now been over a month now and the issue still hasn't been resolved and no further responses or updates have been provided.

Fantastic experience: Very good equipment and good servi

Negative experience: I don’t know who are more backwards, the people that use this gym or the people managing it. The changing rooms are often filled with gangs of sweaty teens and blokes in their twenties flexing in front of the mirror and recording videos with no respect for other members that are trying to use the facilities with completely privacy as one would expect from a changing room. The toilet cubicles always have loo roll chucked on the floor, sometimes days can pass where the toilet roll isn’t changed and weeks can pass where the soap dispensers aren’t topped up. There’s also always a horrid damp, b.o. smell in there. The room feels like it lacks ventilation. The machines at the gym are a total disaster, I’m not just complaining because of the fact that they are made by Matrix and I prefer life fitness and technogym machines. Many of the machines are unserviced. There are roughly 7 cross trainers in total and one of them feels extremely rough to use like the internal gears are tarnished and another is uncalibrated and reports the distance as three times as much as it should be. Of the standard bikes, only two have bottle holders, 4 of them are broken. One of the bike has a problem with the left pedal where it sits upside down instead of upright. Another bike displays an error message when you try to use it. All of the cardio machines with ac are filled with dust and haven’t had their vents cleaned in years. If you visit this gym and intend on using their WiFi to watch/stream content whilst you exercise be warned, the WiFi hasn’t worked for months and you’ll end up wasting your data if you’re an avid gym user. Unless you’re local and want a gym that never closes don’t bother signing up. If the upkeep of the gym doesn’t put you off some kid sitting on the machine talking about how he gets ‘bare birds’ to his twig like machine hogging friends will.

Positive experience: Good ambience. Free group classes. Great personal trainers (me and my wife are taking classes with Nikhil Bhatt). Free parking after 6pm at St. Georges Mall.

Negative experience: Guys we need the aircon working throughout the gym from 4am, it’s ridiculously hot and a lot of people are finding it hard to breath with such heat.! The gym floor yet again today was a death trap! Took myself and one other 20mins to tidy up. The toilets / men’s shower room.! A disgrace. I won’t add the picture I took of human faeces all over the toilet. Sort it out @thegymnorthharrow

Negative experience: Overall, my experience at the gym has been a mix of positives and negatives. Firstly, I was disappointed by the approach of the gym manager on my first day, as she asked for a five-star review in a manner that felt unprofessional. While I appreciate employers seeking feedback, the manner in which it was requested was not ideal. Additionally, I found some of the other staff members to be unhelpful. Whenever I asked a question, they often appeared impatient and cited being with a client as a reason not to assist, even for simple inquiries about the availability of specific weights. While I understand their focus on clients, a more accommodating approach would have been appreciated. However, I want to highlight the positive experience I had with the ladies that clean. They consistently displayed kindness and were always willing to assist. Their friendly demeanor and attention to cleanliness greatly contributed to a pleasant atmosphere in the gym. In summary, while there are areas for improvement, particularly in the professionalism of the manager and the helpfulness of certain staff members, the positive interactions with the cleaning staff members were noteworthy. Encouraging more employees to embody their attitude of helpfulness and positivity would greatly enhance the overall experience at the gym.

Fantastic experience: A good range of equipment. The PT's are always available and at hand incase you're unsure how to use the equipment or to enquire about a personal training session based on you're individual goals. Very unpretentious, members from all walks of life and a very communal atmosphere in North Harrow. All are welcome and no one feels out of place.

Fantastic experience: Jean is an excellent trainer ,his session today was excellent. He has moved to north harrow which is great.Vijaya, Sophia, bin, lamin, ugne . are very good trainers.

Fantastic experience: The North Harrow gym has been the best ever, thanks to all the trainers here such as Vijaya, Sophia, Aquil, Josua. Avir, I have lost 10 kilos of weight, and I have built muscles, now I have more strength and I feel healthier. I have no words to thank what the coaches do for all of us.

Fantastic experience: Love this gym, always have helpful friendly staff. Sara was especially helpful to me today! :)

Fantastic experience: Great gym so much space one of the best I have been to ! The atmosphere is always welcoming the team are also friendly I had an issue which Sarah quickly rectified thank you gym team .

Fantastic experience: Great gym and great vibes, joined the gym this week after a great tour with the FM Sarah, she was super friendly and chatty and answered all my questions, made me feel very welcome! Can’t wait to smash my new years fitness goals here!

Fantastic experience: Really good gym to go and have a solid workout. The manager there Sarah is really good. Doing a great job

Fantastic experience: Great gym, lovely staff! Sarah was very nice and helpful!

Positive experience: I have been going to this gym for over a year now, but I must express my disappointment with the way trainers handle their clients. One aspect that particularly frustrates me is their lack of consideration for sharing machines or equipment. While I understand the need to wait, the waiting time becomes excessive because they often alternate between exercises using machines and exercises without them. On one occasion, I politely asked if I could use the machine while they were doing a non-machine exercise, but I was asked to wait, resulting in a delay of approximately 20 minutes. Furthermore, there was another machine available that was also being occupied for an extended period. It is disheartening that the trainers do not encourage sharing, especially considering that everyone in the gym has limited time available and cannot afford to spend 2-3 hours waiting for their turn.

Negative experience: Toilets are filthy and always runs out of hand wash. AC is non existent in the summer.

Fantastic experience: As a female, it’s important to feel safe and comfortable working out, this is definitely the case at North Harrow, with smiley staff. Decent equipment with never much of a wait if at all. Could do with a few more benches since the refurb!

Fantastic experience: Friendly gym and great staff )specially Vin), he has come up to me and shared his knowledge which has helped my form and technique whilst working out.

Fantastic experience: Best gym I’ve been to in a while, I’ve been receiving a lot of help whenever needed, I’d definitely recommend coming here if you live close.

Fantastic experience: Highly recommend, if you want to start losing weight and getting in shape, this is the gym for you.

Fantastic experience: Great staff and very helpful! New PT Vin was great at giving advice and one on one sessions!!

Fantastic experience: Great staff! Special mention to the personal trainer Vin. He’s been so supportive and helpful throughout my Gym journey so far. Definitely recommend to anybody looking for a PT. Thanks Vin!!!

Fantastic experience: It’s 24 hours and has all the equipment one would expect of a good gym!

Fantastic experience: When you visit the gym group in north harrow make sure you speak to Aqil. Very nice, very kind and very approachable.

Fantastic experience: Excellent facilities, easy to get my workout in here 24/7

Positive experience: A good gym with all the equipment you'd need generally. I think maybe due to location its always really busy whenever i have gone so i've often had to wait to use the equipment. Only reason i gave it 4star is because there's only about 5 benches for the whole gym in the free weights area. At busy times you could be waiting a while.

Fantastic experience: Nice big gym - can’t wait till Tuesday morning my first day at the gym

Negative experience: I regret to share my extremely unsatisfactory experience with The Gym Group. Their lack of transparency in providing invoices, additional charges without explanation, and unhelpful customer service, which appears indifferent due to their third-party involvement, have left me thoroughly dissatisfied. It’s disheartening to feel that their primary concern is solely centered around payments, with a seemingly blatant disregard for customer service. Additionally, the suspicion of fake reviews further erodes any confidence I had in their commitment to genuine customer feedback.

Positive experience: Good gym but their app can be a little quirky at times

Positive experience: Lovely spacious gym with a host of new equipment fitted.

Fantastic experience: Marta is an excellent professional. She helps me a lot to stay motivated and not give up.

Fantastic experience: Massive gym, loads of new kit too, so definitely a great place to train!

Positive experience: Lovely gym ,nice and big plenty of space to get your workouts done,just depends on what time you go, wish they would get some better equipment for leg press

Negative experience: Used to like this gym pre upgrade. Who was the mastermind behind ruining this place, Ronald McDonald ? Took away 50% of your cross trainers, arm curl machines, hamstring leg machines. Took away one of two, pull up, dip and ab all in one machine, which was always busy. Cut the free weights area by 50%. Bought some new lesser machines to replace better old machines. Moved things around and now you have gained a load of empty space that no uses. The only thing I see gained was one extra rack for dead lifting ( big deal) and some new Dumbbells, which have been stored in an area where there in no space, doh !

Fantastic experience: I've been a member of this gym for more than a year now. Just love this amazing place. Good equipments and an amazing atmosphere.

Positive experience: I’m somewhat disappointed with the upgrade today. The removal of the lateral raise machine and now only one hamstring curl machine from three previously (I preferred using the seated version) is very frustrating. I’d always hoped a second fly/rear delt machine would have been added to the gym, as members are always struggling to get time on that machine, so one more would have been helpful. Overall still a good gym but had hoped for a better planned upgrade, especially now that the free weights section looks very cramped for space.

Negative experience: Have been a user for a few years and Im very angry with these new changes as it has reduced the number of benches and one less cable machine, it seems like the gym is more for fat loss then muscle gain.

Fantastic experience: Love the gym and the facilities train here all the time

Fantastic experience: I’ve been using this gym for 3 years, i can say is my second home. Now that is fully renovated it’s looking amazing and it gives me an incredible vibe. Let’s gooo!

Positive experience: Good size Gym with Plenty of equipments, Can some one fix that Chest fly machine under maintenance for few months now ?

Fantastic experience: Large number of strengthening machines, free weights and cardio. Only one foam roller which needs to be requested to for use. Would be good to have wipe down tissue and spray facilities for machines but something I’ve not observed.

Fantastic experience: Being going here for several months and it’s pretty nice. They have plenty of machines and weights in my experience, and several nice classes. But, they have raised rates since I started with them. Still, pretty good value for money.

Negative experience: Love coming to this gym, but taking down hand sanitizers, disinfectant stations and paper towels as we go into autumn with a new round of covid and flu building up is just plain irresponsible and uncool. I consider these things essential aspects of public spaces now. Actively taking them down makes me doubt your concern for your customers' wellbeing.

Positive experience: Lots of space to workout, friendly staff. My only bug bear is the equipment is worn out and very rusty.

Fantastic experience: I have everything I need in this gym. Perfect experience so far!

Positive experience: Very good gym. Has all the equipments, separate area for cardio, separate area for CrossFit and a separate area for powerlifting. Wide range of fitness equipment including personal trainers. Best in town. Only problem is parking during busy hours.

Negative experience: Big gym with decent range of equipment but can’t get on most at busy time. There’s not enough classes and the few I’ve attempted to go to, the instructors haven’t turned up eg Joshua tonight so I’m leaving the gym. Shout out to Kerry who tried to find him and offered to help although was doing a PT, the other guys didn’t seem to care.

Fantastic experience: Working out here for almost a year now. Best Gym in the area with good facilities

Fantastic experience: They always support me when I need help in the gym for example when I needed help setting up the treadmill they came and supported me

Positive experience: Good selection of equipment. Lamin is helpful and friendly. Don't know all of the PT's at The Gym Group at North Harrow. Some equipment needs to be replaced. Would like interact with other PT's at this gym. The equiment needs to be well maintained to high standard so members can appreciate working out here and have loyalty from members. If equipment is worn out, old, leather padding damaged and not replace. Gives poor impression to new members and existing members. This includes broken and damaged lockers. Basically everything visually look to very well maintained from changing rooms to all equipment needs to be taken care of

Fantastic experience: This gym is honestly the best one I’ve been to by far. The manager Alisha has been wonderful through my experience. Would definitely recommend. 5 stars all the way round.

Fantastic experience: A great local gym with attentive, friendly and knowledgeable staff and PTs!

Fantastic experience: I love this gym, been coming here regularly for a year now and couldn’t be happier. The employees and the usual gym goers are great and friendly plus the gym is always clean and tidy. Can’t ask for much else

Fantastic experience: I train with Lamin at the Gym group North Harrow. He pushes me to my limits and I can feel myself getting stronger and stronger.