M Club Spa and Fitness

Fantastic experience: Luca was very friendly and welcoming. It was our son's first hair cut and he was very positive and happy which made our 11 month old boy feel safe. He asked if he had a favorite TV show and out it on a tablet for him to watch, or soon sat really well for him. Luca was happy for us to take some photos during the cut and then asked if we were happy once he'd finished. I can say all round it was a very positive experience and we'll be returning for our boys next cut. Thanks so much :)

Fantastic experience: Sat without crying,allowed to have the cape around him which he never has done ,but looks forward to his lollipop after

Negative experience: We recently started swimming with my baby boy and was shocked how dirty the baby pool is! Thick layer of dirt underneath the stairs. Very disappointing for such a resort like MClub

Fantastic experience: Always a pleasure having my hair cut there. Great staff

Fantastic experience: Absolutely amazing day. Numerous steam rooms and saunas to choose from as well as the lovely swimming pool and Jacuzzis. There was always someone cleaning the pool sides and the changing rooms. The afternoon tea was very nice and have just purchased another deal for us for next year. Highly recommend

Fantastic experience: I've been going to this gym for a while now, and I have to say, it's one of the best around! They have plenty of equipment—everything you could ever need, from cardio machines to free weights and resistance equipment. There's never a wait for equipment, even during busy hours. The facilities are top-notch too! The swimming pool and spa are always clean, and I love relaxing in the sauna or steam room after a workout. They even have a cold plunge, which is perfect for recovery. Parking is never an issue since there’s plenty of it, and it's convenient to grab a bite to eat or a drink from their in-house café. This gym truly has everything you need to stay fit and healthy. Highly recommended.

Negative experience: HAS THE RUDEST STAFF IVE EVER MET! i was coming in with my daughter who is 15years old they wouldn’t even let her in without me “training” with her just because i wasn’t working out they said id have to come back another day when i pay my membership, apparently i can’t supervise her without working out! it is ridiculous i don't recommend this gym to anyone overly expensive, so disrespectful, no understanding whatsoever PLEASE DONT WASTE UR TIME.

Fantastic experience: Excellent Barbers!

Fantastic experience: Great gym and fabulous staff

Fantastic experience: Bobo’s barbers are basically the very best there is..

Fantastic experience: Mint gym has everything you need and the recipient ladies keep motivation up

Fantastic experience: Reception staff were very friendly and helpful. I was assigned a personal trainer, Jacob, who was super helpful and professional. Jacob created a program for me to follow, showed me all of the machines in great detail and finished by showing me a series of stretches for me to do post workout. Spa area has everything you need to unwind, super hot steam room with good changing and shower facilities.

Fantastic experience: Love it here sauna jacuzzi ace

Negative experience: 16 months of renovations and pretending to improve the club. Went today for a recovery session. Day pass now £30. Laughable. Multiple machines out of order, buckets on the ground for 'leaks' in the roof even though it's 25 degrees out. Sign stating sauna out of use. Persevere to find the Steam room not working. Spoke to a member who says there is no way to turn it on, very rarely works. A trick to get steam is to pour water over a sensor, however there are notices threatening members with a revoke of membership if 'caught'....however if you don't do it then you get no steam. So no steam either way today - staff stated it's been reported out of order but yet to put a sign up ....another sign, to go with No Card No Entry, Must Shower Before Plunge (which is a murky and smelly green colour). No Phones Poolside,....the list of printed Don't do this signs is long. Changing rooms old and many lockers broken where padlocks have been ripped off. Lots of grubby and rusty parts all over. The rust on the bag holder apparently wasn't like that the last time staff looked, hahaha.

Negative experience: Have been a member here for 4 years. Forgot my card on one occasion and not let in. Staff said they would be sacked as owners are ruthless and this is their new policy. No letters/emails advising of this policy. Only a sign that was recently put on the door of the gym. Subsequently have cancelled my membership.

Fantastic experience: Very good service

Fantastic experience: Really nice spa, good range of equipment, decent pool, friendly place to socialise. Good cafe, plenty of parking. Being modernised at the moment. Good value.

Negative experience: Kids enjoy their swimming lessons

Positive experience: Couple of things not working sometimes.

Positive experience: Pls save me from this hurendes music playing in the gym, pls play something like Pitbull acdc etc to get my pump to next level, pls not this summer mix, why did my headphones have to break :( I was about to bench then the Ferrari something goofy AHH song started playing and I almost was not able to rack my weight back

Negative experience: This place is way to expensive especially for the elderly who mainly only want a swim day passes are ridiculous .

Fantastic experience: Brilliant job. My 5 year old was so happy with his first experience at a salon.

Negative experience: Been paying over £50 a month for the past 3 years. Called up the Newcastle club today at 7:15pm and the was greeted by possibly the rudest member of staff I’ve ever experienced in my life. She told me it was £30 to bring a friend for a day pass to test the gym. I asked if I could show my friend around without paying £30 for ONE DAY and she was disgustingly rude. Will be cancelling my personal membership and will also ensure the 60+ corporate memberships I am responsible for are all cancelled. DISGUSTING!

Fantastic experience: Bobos barbers is by far the best in the area. Luca is calm, kind and patient when cutting my 2 years olds hair. The other barbers are super friendly too! Lovely atmosphere and will be returning many times in the future.

Fantastic experience: Stefan made my son Spencer feel at ease and was communicating great with him…the haircut was fantastic do I’ve booked my other son in on Friday

Fantastic experience: Great barbers!!!! Went that extra mile for me as I’ve only moved to the area originally from the south, feel like I’ve found my new future barbers now. Thank you ✂️ P.s big up the beast

Fantastic experience: Absolutely amazing as usual, anyone who has a SEN child I highly recommend booking in with Luca, we wouldn’t go anywhere else!

Fantastic experience: Best barbers I have ever been to. I have been using Dave and Luca for a few years now they are excellent. Lovely place ran by a lovely owner.

Fantastic experience: Absolutely fantastic place. Luca is so good with our son. He stayed calm the entire time. Taking it all at our son’s pace. He even at one point sat on the floor cutting out boys hair as that is where he felt most comfortable. We will definitely be back.

Fantastic experience: Lovely gym. Great equipment and clean facilities

Positive experience: Staff are great very obliging. Swimming coach Robyn is fantastic. Nice and clean place. The only negative is it should be a family environment and the amount of bad language from the gym area is terrible and should be addressed. Public areas and people should be encouraged and reminded as such

Fantastic experience: Very happy, Dave has done a great job as he always does.

Positive experience: Great location..Ample parking space . The staff and trainers are very nice and the facility has lots of equipment and activities to meet ones needs or goals..

Fantastic experience: Lucas did a great job looking after our son who has learning difficulties. Exceptional at his profession and we will be rebooking soon.

Fantastic experience: Went to watch my granddaughter at a baby swim club. Very friendly and helpful staff. coffee bar available.

Fantastic experience: Huge spa & fitness. Good variety and quality of equipment in the gym. Amazing pools and love the jacuzzi/sauna. We enjoy our time in M Club. Approximate charges are £50/month, it’s a bargain if you are a regular.

Fantastic experience: We usually see dom but he no longer works there my little boy had his hair cut by Luca definitely worth 5 stars

Fantastic experience: Relaxing place for you mind,body and soul!

Fantastic experience: Fantastic experience for my grandson, made to feel at ease and happy to come back again and again. Thank you so much

Fantastic experience: Hi. I am joining the M club last year 2022 with my wife. And all good, many things to do 2 swimming pool jacuzzi cold sauna, dry sauna steam sauna, cold basin. Gym for women gym for man plus yoga ‍♀️ room amd boxing room with many items. And some more. It amazing. Free parking.

Fantastic experience: Our 5 year old is always so excited to have his hair cut and tells everyone that Luca is the best barber in the world. Took our 2 year old for his first hair cut today and Luca was brilliant with him. Would 100% recommend!

Fantastic experience: My go to gym. Love the spa facilities in the Newcastle-Under-Lyme one.

Fantastic experience: It's my special place to relax. The Acqua Aerobics, Yoga classes, and sauna/jacuzzi time are my favourite hours. The staff is very welcoming and friendly. I always recommend The M Club to all my friends and clients.

Positive experience: Helpful staff. Good choice of classes. Easy access. Tired looking in some places but they are slowly renovating spa area. I really enjoy going to this gym

Fantastic experience: Fantastic with my autistic son

Positive experience: Getting a bit rough around edges improvements taking too long cost is strong for this environment

Fantastic experience: The gym is very well equipped and clean. The swimming pool was loverly with hydro pool and sauna and steam room also a plunge tub.

Fantastic experience: Fab service, my 4 year old boy loves it and they have alot of patients with him :)

Fantastic experience: Luca very kind, gentle and patient with my one year old who now has a beautiful smart haircut. Thanks so much.

Fantastic experience: Great hair cut and beard trim by Dom as always. Best Barbers in Stoke

Fantastic experience: Luca is always great cutting our 2 year olds hair

Fantastic experience: Fantastic with small children. Thank you so much.

Fantastic experience: Nice friendly staff, clean and modern facility with ample parking

Fantastic experience: Always good friendly service.

Negative experience: RUDE! SHORT TEMPERED! ANGRY! That's what you should expect from the staff working here! I DO NOT RECOMMEND! PLEASE AVOID!

Fantastic experience: Can't recommend this barbers enough. Brilliant service, not had a bad cut yet.

Positive experience: Brilliant gym. Would join again if I lived closer

Fantastic experience: Great experience for little mans first cut

Fantastic experience: Great I used the swimming pool, jacuzzi, sauna. Recommended

Fantastic experience: Great Class run By Shaun The Hydropool is a must. The ladies changing room has it's own sauna.

Fantastic experience: Excellent service, as always! 5*

Negative experience: Lovely gym, recently joined, I rate it one star, the fact that I have to pay £10 for my 9 year old, every time I take him for a swim. I think that it is totally unacceptable and not child friendly. Was told they’re no longer do kids membership.

Positive experience: The gym equipment is great lots of it and plenty of variety. The spa let's it down having used both sites now I thought the Hanley one was a bit rubbish, (locker rooms look knackered and always full of litter.) Spa lacking there. At castle the locker rooms are nicer but the spa is much worse. hydrotherapy pool is pretty useless and uncomfortable. At almost £50 a month I was expecting a bit of luxury but council run gyms 20 years ago were much nicer.

Fantastic experience: Absolutely brilliant! My son, who is autistic and ADHD, had his first proper hair cut, he liked his long hair, but recently decided he wanted a whole new style! We were both nervous, but Dave was awesome, he was very chilled, and put us at ease straight away. He talked to him, and asked him what he'd like, supplied snacks and entertainment (Netflix), and was a bit out out when my son said "no" to clippers, he did a fabulous job. I can not describe how happy you've made us. Thank you so much Dave!

Fantastic experience: Fantastic as always Luca always likes to visit his namesake for his haircut

Fantastic experience: Clean, modern and friendly staff ! My son is 15 months and had a haircut today. He was very relaxed, they even had a tablet for him to watch. I would highly recommend.

Fantastic experience: Far superior to the Hanley M Club. Doesn't get too busy.

Fantastic experience: We visited Bobos today for my little boy’s first haircut. Dave was just lovely and absolutely brilliant with him- so patient and clearly so used to dealing with little ones. A great experience for us both!

Positive experience: Joined in February great bunch of staff very friendly place peaceful and relaxing.Seperate sauna for the ladies

Fantastic experience: Lovely staff! My son is so happy to come here and so am I!!

Fantastic experience: Dom worked his magic with my little boy! So patient and understanding too. Will be back again for his next trim!

Fantastic experience: Very friendly and attentive, the vibe is so chill and they definitely can cut hair

Fantastic experience: Dave is the man! Fresh cut and a great laugh. Highly recommend, get booked in!

Positive experience: Good gym. Quiet enough in the day to enjoy without feeling watched or anything. Just need a little more tlc in some areas. But they are refurbing alot so can't fault it :)

Negative experience: Far too expensive for the experience.

Fantastic experience: Absolutely fantastic service. My Son loves Luca cutting his hair. Dave is brilliant with my Son who has autism. Wouldn't ever go anywhere else!

Fantastic experience: Great service & cut, also friendly. I will be back

Fantastic experience: Always welcoming brilliant service everytime highly recommended

Fantastic experience: Nice gym and pool

Fantastic experience: Another good experience at Bobo’s barbers - the staff are fantastic with children of all ages and dispositions. Would recommend to everyone with a son who is nervous about a haircut, they are very reassuring and make it fun. Plus the cut itself is always good!

Fantastic experience: The lads are fantastic and my son will not let anyone else other than Luca cut his hair now

Fantastic experience: Absolutely amazing barbers! Can’t thank you all enough for how good you all are with my son. He loves coming to get his hair cut now and I honestly never thought I’d see the day. He calls you guys his special haircut place!

Fantastic experience: Good hotel and good place for family stay

Fantastic experience: Great! Dave as brilliant with Logan as always. Thank you!

Fantastic experience: Worth the money. Newly refurbished equipment as of September 22. Brand new equipment. Clean. Staff are lovely. You never wait for a machine and then you have the hydrotherapy pool, sauna and steam room as a bonus. Some of the stuff breaks but seems to be fixed within the week usually. Never get kids in the way in the pool or sauna area because they aren't allowed. Never get kids in the way when you're working out because they're not allowed. Generally friendly members too, don't get too many gym bros sat on the benches reading their phone or groups of 10 of them hogging a station. Never even been to the festival park venue but I guess that's a bonus to membership too since that's only a few years old. It's pricey what with 40 to join and also locked in for a year (6 months on a corporate membership like public sector workers) but it's definitely worth the money. You've got more chance of sticking to it when you can turn up and work out without getting annoyed.

Fantastic experience: Luca was great. Good cut and good conversation.

Negative experience: Very disappointed, the gym has tired decor, shabby and just didn't have a warm welcome. I've cancelled my membership.

Fantastic experience: French bulldog with eye problem. Emergency service excellent. Normal service the same.

Fantastic experience: Great location, card payment accepted Great haircuts and great prices Top notch barbers!

Fantastic experience: Absolutely fantastic barbers. Dom cut my sons hair and made him feel very relaxed and made a fantastic job of his hair. The other barbers were lovely and friendly too , would highly recommend anyone to go here. Will definitely be our new barbers x

Fantastic experience: Our little boy has always struggled with hair cuts and today was the most amazing experience with Luca and the team. Best haircut we have ever had with our boy, highly recommended

Positive experience: Editing review as this gym has made significant improvement in quality! New treadmill machines, renovating downstairs gym space, opened cafe, pool and spa facilities improved! Ongoing developments but much happier with quality at present and feel now worth prices. Keep up great work M-club! Old review from 4 months ago: I’m a little disappointed by this gym at the moment. I joined over 2 years ago and was very happy at the time. However; the quality for price has absolutely gone down. The gym is VERY expensive, and the day pass fee is 25 pounds! Furthermore, they have not bothered to open the squash courts yet and they are all full of equipment too. The bathrooms and change rooms are very dirty - full of hair and a strange smell. I just think for the price, the quality has gone down hill. Unfortunate as very convenient for hospital staff. I think I will be leaving this gym in favour of Nuffield

Fantastic experience: Great place, we go for the pool with our toddler. The family changing area is nice and functional especialy for a toddler that tends to run around, although yesterday only one of the hair dryers was working. Never too crowded.

Fantastic experience: I've been a member at M Club for 10 + years. The club has always been been good and appears to be getting better, their customer service and communication in particular are really good. Today I dropped my phone at the club and didn't realise until I got home. I rang the club and spoke to Millie who searched the gym and the car park and found my phone for me. She was polite, friendly and clearly effective - thank you Millie.

Fantastic experience: Great gym but in need of a refurbishment loose handrails spa breaking fountain broken tiles get these things sorted will be best gym in Staffordshire Update Lots been done since this review spa all working now pool area been re tiled new equipment in gym happy day's

Negative experience: Again the disabled toilet no electricity so can't dry your hands and Don't know if the pull cable would work i let the staff know a couple of weeks ago

Positive experience: Good sized pool, relaxing jacuzzi&sauna.

Fantastic experience: Everything you need under one roof....great monthly price also.

Fantastic experience: Amazing barbers, very warm and welcoming. We tend to choose Luca as I like how he cuts my sons hair but the whole place is a very nice place to be. Treats, iPad and a stress free cut!

Fantastic experience: Really friendly and helpful staff on reception. Wide choice of classes and easy to book. Thank you