Information about The Gym Group Glasgow City
G2 8BU, Glasgow
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit UK about The Gym Group Glasgow City:
The Gym Group Glasgow City offers a welcoming atmosphere with friendly staff who are always excited to help members of all fitness levels. Many users have praised the great variety of equipment and spacious layout, making workouts enjoyable and comfortable.
Customers appreciate the cleanliness of the facilities, which is a top priority for the gym. Feedback indicates that the gym is well-maintained and equipped, providing excellent support from personal trainers, who create a positive and inclusive environment.
However, some users have noted areas for improvement. A few mentioned the need for better hygiene measures and more cleaning supplies, as some equipment can be sweaty from previous users. Additionally, there are requests for more straight bars and better usage of space in busy times to ensure everyone can access the equipment they need.
Overall, The Gym Group Glasgow City is viewed as a fantastic choice for anyone looking to stay fit in a friendly and supportive environment, with several users expressing their happiness with their experience and recommending the gym to others.
Services, Machines and Guided Classes
The Gym Group Glasgow City: Opinions
Fantastic experience: Really friendly staff, good range of equipment
Positive experience: Good place and reasonable prices but the place needs tissues and sterilization materials. It is not healthy for all the devices and equipment to be sweaty from the trainees.
Fantastic experience: Greetings to you, the club needs more straight bars for the movement of the front arm, pulling the straight bar and similar movements that require a straight bar, because one more is not available.
Negative experience: This gym is so dirty. Everytime I go on the stairmaster machine, I look up at the pipes and there's 2cm of dust. It just makes me si grossed out to think I'm breathing that each time I work out
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're sorry to hear that we missed the mark with regards to this and we will do everything possible to ensure that your experience is improved in the future, with any outstanding issues bring resolved wherever necessary. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Glasgow City is made aware of your thoughts.
Negative experience: Gyms got really out dated equipment, only a few different classes available. No sanitiser sprays or blue roll to clean equipment either. Sadly going to cancel my membership as not super satisfied):
Hi, hope you are well. Robust cleaning regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We encourage members to bring in a sweat towel to use after they have used a piece of equipment. Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero. We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines.
Positive experience: One of staff (white 40+ guy, wears a cap, big belly, tight shorts) always give me a weird look. Seems kinda racist as he’s always nice and talkative to white women, but doesnt care about other members’ concerns. In contrast, a pakistani staff, young guy, very chill and friendly. Always welcoming and nice to talk to.
Fantastic experience: Perfect atmosphere
Fantastic experience: They always keep it clean and tidy. That's it.
Fantastic experience: It was always empty when I went on my break! Lovely stuff
Fantastic experience: This is the best gym I’ve been so far! All the instructors are very friendly and helpful :) It really encouraged me to step into the weight lifting area which was always scary thing for me before!
Fantastic experience: Lovely first time visit. Sarah was fab at showing me all the equipment and taking me through my first workout. Nice vibe in the gym, not too quiet but not too busy. Nice friendly atmosphere
Fantastic experience: Went into this gym today, very clean and tidy! Jade was super friendly and helped me out will defo have to book in for a session with her asap! Feel great, excited to go back
Fantastic experience: The Glasgow city gym ensures all members are looked after, the personal trainers are all friendly. If your looking for a personal trainer definitely I recommend going to the Glasgow city gym group. The new classes are great they are all for beginners as well as advanced don't be shy and give them a try
Fantastic experience: Great gym, staff are friendly and helpful
Fantastic experience: Brilliant gym! Staff are friendly and helpful.
Fantastic experience: Great variety of equipment. Friendly and encouraging staff. All fitness levels welcome!
Fantastic experience: Staff are amazeballs! Atif, Sarah & Enda are absitively posilutely the bee’s knee’s! Friendly, full of bantz & get the job done!
Fantastic experience: Had a great workout today, steven burns and sarah fantastic beautiful instructers
Fantastic experience: Love the classes great staff
Fantastic experience: Great Gym, brilliant city centre location and very friendly staff. I only joined a few months ago but have never had any issues waiting to use equipment, even at busiest times of the day.
Fantastic experience: The gym group is always welcoming and well maintained. The weight section in particular is always well organised and staff are visible and have answered any query or issue I have quickly. I have recommended the gym group to lots of my friends looking for a more welcoming, well-equipped gym environment and they have not been let down
Fantastic experience: Great gym with a wide selection of equipment and wonderful support from Sarah.
Fantastic experience: Good range of equipment and sarah was very helpful with how to use the equipment.
Fantastic experience: Great gym with good variety of gym equipment. Staff are friendly and welcoming especially Sarah who has helped me out with a training plan and really got me back to loving training again.
Fantastic experience: Convenient location for a fantastic gym -- and I was a personal trainer in NYC and LA, so I know from gym experiences. It's a good size, all one floor, with a good variety (so if someone is hogging a machine -- which always happens -- you can easily find similar equipment or just ask to work in). The kit is always in good shape and well maintained, and the honestly all the folks who work out are nice and friendly. The staff elevates it all. They're not just cheerful but super knowledgeable and always willing to go above and beyond to make sure that everyone exercising has a great experience. If you need a local gym it's definitely a great one.
Fantastic experience: A fantastic gym filled with the friendliest staff and fantastic equipment. Did a year of PT sessions with Sarah and couldn’t recommend her enough. She was so helpful & kind. I also seen so much personal development in myself training with her and has made my gym sessions fun since working with her. If you’re looking for a gym in Glasgow, this is the place for you.
Fantastic experience: Brilliant gym, brilliant staff, brilliant value for money. The fact I know Stephen, Atif, Enda and Sarah all by first name and that they have all the time in the world for you tells all you need to know about this gym.
Fantastic experience: Really friendly staff, clean equipment and an overall nice gym to train at
Fantastic experience: Awesome gym. Staff are the best!
Fantastic experience: Cracking gym - accommodates for all abilities with good, serviceable kit. The staff / instructors are all friendly and sociable!
Fantastic experience: Great variety of equipment and the most amazing staff! Been to many different gyms but the sense of community in this gym is strong- every member of staff is always willing to chat and give a hand. Had major gym anxiety when I started coming but the friendly environment of this gym got rid of that straight away!
Fantastic experience: Lots of equipment and really friendly and approachable PTs available.
Fantastic experience: I find very hardworking trainers they are brilliant and supportive
Fantastic experience: I really enjoy a lot and my coach is very nice very friendly environme,people so nice so please if u want please join I recommended 100%
Fantastic experience: The gym is clean and tidy, the staff are helpful and friendly.
Fantastic experience: Nice friendly gym, well equipped and always clean.
Fantastic experience: Amazing with the trainers are really helpful and hardworking guides us well specially jade david and Sarah got personal experience of getting training with them and they are brilliant
Fantastic experience: Great gym with really friendly staff, they’re always so helpful! Really enjoy coming to this one over the other locations
Fantastic experience: Nice gym, well maintained and the PTs take time out their day to speak to you and offer advice.
Fantastic experience: Great feel good place to work out. Shout out to Jade Scott PT for pushing me to be my best!!!
Fantastic experience: A great place for a great workout
Fantastic experience: Great range of equipment for the price and great location.
Fantastic experience: On myself I’m so happy with them they’re so helpful stuff and very clean gym the machine are very good and clean thanks for all of the stuff.
Fantastic experience: I've been coming here for about a year now, but have just started joining the morning classes. Staff are friendly and motivating (thank you Sarah & Jade) and the classes are pushing me out of my comfort zone. Would absolutely reccomend!
Fantastic experience: Absolutely brilliant gym, supportive staff and a great atmosphere.
Fantastic experience: If your not using this gym, your doing it wrong. Best gym best staff what more can you ask for
Fantastic experience: I've been coming to The Gym Jamaica Street for a few weeks now and have had great advice from David and gained confidence in machines I've never used before. Happy inmy progress in here.
Fantastic experience: Been a member of this gym for alot of years now. It's a great gym with a nice atmosphere, it's a good sized place so even when it's busy there's always access to machines. Staff are always very helpful, friendly and approachable. I have had a few PT sessions with Sarah who helped tailor a plan to suit my very specific fitness goals. Since working out here I have had to register my arms with the police as they are now absolute weapons.
Fantastic experience: The gym is the friendliness gym i have been to. I was very apprehensive about coming in, as i was use to smaller gyms. The atmosphere that they have created within a big gym is impressive. Sarah has been so friendly and helpful in getting me settled in to the gym and helping me find my love for training. I would highly recommend her as a PT.
Fantastic experience: Love this gym, great atmosphere from all staff and members of the gym, would recommend to anyone looking to join up
Fantastic experience: Fantastic gym . Friendly atmosphere. The Saturday morning class is so fun
Fantastic experience: The Gym Group is amazing has many different work out areas and sets of equipment. The staff are so nice and Sarah is a legend, it's such a friendly environment and everyone is respectful. Great gym, great facilities and easily accessible and easy to get to :)
Fantastic experience: Glasgow City The Gym Group! Love it best people trainers and classes! Shout out to Jade!
Positive experience: There's been no cleaning bottles or wipes out for months so you cannot clean the equipment before/after use...
Hi, hope you are well. Robust cleaning and sanitising regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We are now going to start reducing the number of cleaning stations through the gym whilst still providing cleaning materials for those members who desire them to clean down kit.
Positive experience: Like alright but no attachments I find at all other gyms. Plus the people just walked way to close when I'm doing a set. Not like I'm in the way much but I had to pause sets so people could be oblivious
Hi there, thank you for your feedback.
Fantastic experience: Wonderful place, great trainers, wide variety of gym equipment, supportive fitness enthusiasts. Am now regular visitors. Wonderful trainers too.
Positive experience: It's ok and good location
Hi there, thank you for your feedback.
Fantastic experience: Great gym
Positive experience: The Gym Group in Glasgow used to be my gym when I lived in Glasgow. It's a very stripped down gym that has the bare essentials and there are no bells and whistles with this gym. I liked their treadmills and being able to access this gym 24/7 using the pin numbers the gym gives us, we can go in the capsule and gain entry. I've felt safe here except sometimes you do have people outside of the gym and it blocks my access. However, when I am in Glasgow, I'll probably be visiting here during the day because it's got what I need to be able to exercise.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Amazing gym and staff Sarah and Steven were a great help and would definitely recommend! Thanks Alex @uphillbattlefitness
Fantastic experience: Clean spacious well equipped and easy day pass option. Perfect for travelers
Negative experience: Hello, I subscribed with you on 7/13 for a period, and an amount was deducted on the same day, and today is a month later. I was surprised that an amount was deducted again And I advise anyone who does not subscribe to this gym, and until I contact them, they told me that I have a subscription, and I must send my subscription number, which I forgot a long time ago, so beware, then beware of subscribing with them
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Negative experience: Sufficient for 3 days but due to the miserable equipment not really fun to work out. Cannot complain about the rest.
Thanks so much for your feedback, V. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Glasgow City is made aware of your thoughts.
Negative experience: Not diligent enough with hygiene standards. Also seems to be a lot of people having loud conversations on phones that they broadcast the length of the gym. Presumably they think these conversations are so interesting that everyone has to hear them.
Hi there, thank you for your feedback.
Positive experience: Can't say I hate it, but it could do with more equipment and helpful staff. They seem nice enough but seem to focus on just their clients.
Thanks so much for your feedback, Tobenna. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Glasgow City is made aware of your thoughts.
Negative experience: This is my second comment， Donnot choose this GYM!!!!! Because every week I will spend a day in GLA, so I choose this 24h gym. But everytime I buy a day pass, they need a long time to active. For example, last week I buy it at 3pm, and choose using it today. However, they contact me at the second day. They told me found their staff to let me in without using a QR code, causing me cannot come in and out by myself. This week, I buy a day pass earlier in the morning. But wait until 2pm, they didn't give me any massage. Therefore, I write to them to ask a quicker active. Without checking the order, they replid that my last daypass has used. It is really unprofessional. And until now I have not recieved any response. I will leave GLA at 10 pm. So the day pass may not be used any more. First comment, very bad experience. you can buy access by yourself and choose when the access start， but it is needed to be actived by staff. And noone answer the ring. I have wait for one hour, and nobody comes out. It’s really a very bad experience
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Fantastic experience: First time at a 'The Gym Group' gym for me. Day pass £6.99 - cheaper than the last few PureGyms I've been to. Massive gym with plenty of Matrix machines and kit. Went peak time on Friday evening and not too busy. All in all, it was a pretty good experience that I'd recommend.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great gym with good vibes! Staff is super friendly! I used to go to a different the gym place. I changed it for this one over a year ago and no regrets!
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great gym, the staff are so helpful and friendly especially Atif! The place is really clean and has a variety of equipment.
Fantastic experience: A spectacular place to exercise and have a good time.
Fantastic experience: Amazing equipment and Staff, big shout out to Jade for her help and enthusiasm!
Fantastic experience: Such a fab gym, good variety of equipment and the trainers are all so lovely and friendly!
Fantastic experience: Gym super equipped, organized and clean. The employees are super communicative. The personal ATIF is perfect, super capable and has a lot of knowledge about.
Fantastic experience: Great location and very well equipped. Jade was super helpful and knowledgeable!
Fantastic experience: Great gym, great classes all the equipment you need,staff are very helpful and friendly, 1st class
Fantastic experience: Phenomenal gym, great atmosphere and camaraderie. Good group of PT’s. Jade is genuinely the best PT going. She inspires and encourages me to be my best.
Fantastic experience: Super handy being in the city centre and just around the corner from discounted car parking…….or for free on the street if you go early morning/late night which is my go to! If you’re self conscious in busy gyms like I am then I’de defo recommend this place. Due to being spread over a large area with plenty of space it doesn’t seem crowded compared to other gyms which are cramped and feel overcrowded with the same numbers. Any staff I’ve spoken to have been really nice from the PT’s to the cleaner who once had to help me out of pickle I’de also recommend my PT Atif. Apart from being an all round good guy he knows his stuff as well as being non judgemental and understanding. He practices what he preaches and his dedication to his own health and fitness is inspiring.
Fantastic experience: Great gym with all the kit you need. The staff are so friendly!
Fantastic experience: Great gym! Friendly atmosphere and fantastic PTs
Fantastic experience: Enda my PT is a cracking guy and is very driven to get the best results for his clients. He knows his stuff about training and I’ve had a really positive experience with him. I would definitely recommend him to anyone looking to take their health and fitness to the next level.
Hi there, thank you for your feedback.
Fantastic experience: Friendly, inclusive gym, clean lots of equipment. Staff are really approachable and the PTs are excellent.
Hi there, thank you for your feedback.
Fantastic experience: I've been a member for good few years now. Love The gym group staff super friendly and great atmosphere. Would recommend
Hi there, thank you for your feedback.
Fantastic experience: Great gym, in brilliant condition, Jade was really helpful with any and all the questions I had!
Hi there, thank you for your feedback.
Fantastic experience: the gym is in a convenient location for me. staff are welcoming and friendly; it was very easy for me to get a walkthrough before I started attending fully. I am always pleased with the availability of machines for the time I am there. good value for money as well with what they provide!
Hi there, thank you for your feedback.
Fantastic experience: The personal trainers here are so supportive, encouraging and keep the atmosphere light and fun. The classes have really helped build my confidence and knowledge on how to keep myself fit and active :)
Hi there, thank you for your feedback.
Fantastic experience: Very good gym with a lot of equipment and flexible trine living
Hi there, thank you for your feedback.
Fantastic experience: The gym is inclusive, safe, friendly members and amazing staff. Great city centre location for myself. One of the best 24 hour gyms in the city centre.
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Excellent gym and friendly staff. Sarah especially makes you feel very welcome and goes out her way to help in any way she can
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Fabulous gym!! Great instructors who are approachable and open to trying different classes to suit clients . Happy I have joined .
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Good facilities, clean and with excellent support staff.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Sarah is very helpful, the gym is clean and organise . Highly recommend.
Hi there, thank you for your feedback.
Fantastic experience: Great city centre location, decent price, warm, friendly and inclusive environment. Roscoe in particular is a great PT , who takes the time to not only support his clients but also encourages his clients with every session .
Hi there, thank you for your feedback.
Fantastic experience: Really friendly gym and staff. Equipment is very modern and kept clean which is extremely important to me. Tha
Hi there, thank you for your feedback.
Fantastic experience: Great gym, with a great group of friendly PTs (especially Enda!) who’ve been really helpful. Good mix of classes available too.
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Great range of equipment and lots of space. Sarah and all the staff are very helpful whenever you need advice
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great gym, always clean and has very friendly and helpful staff.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Very spacious and plenty of equipment. Staff extremely friendly, open and super helpful, especially personal trainer Enda. Have been a member for over a year and don’t plan on moving gyms while in Glasgow.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Been using this gym for the past few months with Roscoe as my PT. It's such a nice environment. Staff are all lovely. And my PT is class. Used a few different branches of the gym but this one is definitely the nicest to use
Hi there, thank you for your feedback.
Fantastic experience: Brilliant gym, with really friendly staff and great atmosphere.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: This gym is amazing, the staff are so friendly and always willing to help. The location is unreal and the gym is always clean. With lots of space and it’s never overcrowded
Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
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