
Information about Our Gym
HP2 7UE, Hemel Hempstead
Opening hours
- sunday: 8h-17h
- monday: 6h-22h
- tuesday: 6h-22h
- wednesday: 6h-22h
- thursday: 6h-22h
- friday: 6h-20h
- saturday: 8h-17h
Our comment from FitFit UK about Our Gym:
Welcome to Our Gym, located in Hemel Hempstead, United Kingdom! Our Gym is known for its friendly atmosphere and supportive staff that create a welcoming environment for everyone. Users frequently appreciate the community feel, highlighting how friendly and helpful the staff are, making it a place where you truly feel part of a family.
Our Gym offers a wide range of equipment, including free weights, cable machines, and even unique features like Jacobs Ladder. The gym spans two floors, providing plenty of space for workouts, ensuring that even during busy hours, members can find a place to exercise comfortably.
Many reviews praise the variety of classes available, which cater to all fitness levels, and numerous personal trainers are on hand for one-on-one sessions. Members have also noted the cleanliness and well-maintained facilities.
While Our Gym has a lot to offer, a few users have expressed concerns regarding membership cancellation policies and occasional crowding during peak times. Nevertheless, the majority of feedback reflects a positive gym experience, making this facility a recommended choice for anyone looking to improve their fitness!
Overall, Our Gym combines affordable membership options, great facilities, and a supportive community, which would enhance anyone's fitness journey.
Services, Machines and Guided Classes
Our Gym: Opinions
Fantastic experience: Great gym, fantastic atmosphere with amazing staff!
Positive experience: Friendly gym, quiet. All the equipment you may need
Fantastic experience: I'm really happy with that gym. One of the best ones for me and my son.
Fantastic experience: very good gym
Fantastic experience: Just amazing. Great facilities and 10/10 staff. Would definitely recommend.
Fantastic experience: Top gym great people great staff
Fantastic experience: Great gym, friendly staff and super helpful!!
Positive experience: Plenty of space and chilled atmosphere
Fantastic experience: Brilliant gym, friendly and great environment with fantastic trainers
Fantastic experience: Has everything you need but could definitely add more things upstairs
Fantastic experience: This gym has anything you need to get the best of yourself. Free weights, cable machines, boxing bags, ropes, pull up racks even a table tennis. Very friendly and professional staff especially Dawid, the gym manager. Great value for the money, plenty parking on site free of charge. Gym is also not busy most of the times. Highly recommended.
Fantastic experience: Great place with a friendly atmosphere.
Negative experience: Cancelled my membership but then still charged me for another month after that and no way of contacting them!
Fantastic experience: Been going to this gym for a year and I really recommend it !
Fantastic experience: I have been a member of a fair few gyms over the years and this gym is without a doubt the friendliest. All of the staff are amazing… always friendly and on hand to help you with advice and tips. They have a great selection of free weights downstairs and upstairs for machines and aerobic exercise. It’s always clean and the membership cost is very competitive and good value. Plenty of PTs on hand if you want one on one training You really feel part of a family at this place And if that’s not enough, they are a not for profit organisation and support local charities Awesomeness
Fantastic experience: Great friendly gym! Staff are always friendly and approachable and a variety of equipment for all levels
Fantastic experience: I've tried a number of gyms over the years and can safely say Our Gym is the friendliest and most accessible out there. Spread across two floors, there's plenty of room to set up on a machine or free-weights area that suits, as well as a large studio upstairs. There's a tonne of machines to choose from, so even if the one you want is taken, it probably won't be for long. The PTs are *superb* - caring, passionate, fit and active themselves - and the classes are wicked fun. Bitesize yet hard work, perfect for those with limited time to work out. Lots of free parking spaces outside, a great atmosphere, friendly service and all a great price. Not sure what's not to love!
Positive experience: Very affordable gym, but too many people at peak time.
Fantastic experience: its was good
Fantastic experience: Such an amazing gym with a good atmosphere. Hayley/Cosh Fit is an amazing PT and such a caring person. She will listen to your concerns and help you every step of the way. I haven't done many sessions yet but I can't wait to start back up again. Id definitely recommend x
Fantastic experience: Friendly staff Spacious and even at busy times can always work out. New to Our Gym and I really love it
Fantastic experience: Best gym in Hemel, great instructors and the members always bring a friendly and positive vibe
Fantastic experience: Everyone is helpful & ready to help with any questions.
Fantastic experience: Very nice place for workout Quiet and lots of spaces. Amazing staff and helpful. Highly recommended.
Fantastic experience: Excellent
Fantastic experience: The best gym in the area! Staff is welcoming and friendly, always happy to help! I love their fitness classes, fun and challenging
Fantastic experience: Great facility with a whole range of different classes for all abilities
Positive experience: Quiet and calm atmosphere. Just perfect, not too busy.
Negative experience: Gym itself was good but harland is a pain. When I signed up I told the gym I was disabled, my disability has gotten worse aswell as me moving 13miles away from the gym. I now can't drive due to my disability and I can't cancel my 12month membership without being expected to jump through unrealistic hoops. I wasn't expecting to move until May but the move got brought forward. Because I'm 13 miles and not 15miles away I can't cancel my membership early. Its very silly for the sake of 2 miles I still have to pay monthly for a membership I can't use as 1 can't get there and 2 I physically can't use the equipment even if I got a taxi there. Gym itself is lovely but their policy for cancelling is ridiculous. If anyone wants to join I would suggest looking up harland and their reviews because if I had I wouldn't of joined.
Fantastic experience: This is a fabulous space, with a terrific selection of equipment & the loveliest trainers. I'm 60+ & was a bit nervous of joining a gym, but I needn't have worried. I did a a selection of classes & all the trainers were wonderful.....careful to design the right kind of workout for me, yet motivating me to get the most out of each session. The off-peak classes were really small....a couple or a few people, so you get a lot of personal attention. I'd really recommend this gym.
Fantastic experience: Friendly gym with good equipment
Fantastic experience: I like the gym good orice not too busy got good equipment only thing that is not great is the lockersncost 20p per use.
Negative experience: An appalling experience! A lack of customer service and quality of gym equipment, with a lot of it being out of use or broken without the managers knowing. The number at the front desk given was out of service, with no one on the desk, resulting in us as customers having to wait 10 minutes before going to find someone to help us and give us a tour of the gym. When emailing management, nothing has been done with a generic response given which again, showed lack of customer service. Absolutely disgusting, do not recommend!
Fantastic experience: Great gym! Affordable with lots of equiptment, well looked after and always clean. Really clean toilets and changing rooms too which is rare! I love going there!
Thanks very much for the review Saba, we appreciate it.
Fantastic experience: Really nice gym, and the lady working there is so nice
Positive experience: If you want a Gym you can go to of a lunchtime that is quiet and with good facilities and remarkably cheap then this is the place !!!! Absolutely love it here
Thanks very much for the review Robert :). See you again very soon.
Fantastic experience: Super friendly staff, large gym with a wide variety of equipment.
Thanks very much for the great review, much appreciated.
Fantastic experience: Nice clean and good size gym
Thanks for the great review Kamil. Hopefully we will see you again soon.
Fantastic experience: Brilliant. Love going there.
Fantastic experience: Always lovey friendly staff I enjoy the classes
Thanks for the great review Pam, it's much appreciated.
Fantastic experience: Fantastic gym!! Management, staff and PTs are friendly, welcoming, professional, knowledgeable and supportive. Great range of classes and equipment, lots of natural light and open space, clean and covid guidelines followed. Really great community feel - would recommend to anyone looking to join a gym.
Thanks Kerri, definitely going to share this feedback, you've made us feel all warm and fuzzy! See you in the gym soon! ^_^
Fantastic experience: Small gym but has all the equipment to keep fit. PTs are friendly and approachable. Bathrooms clean. Showers available as well. The only downside is the opening hours. Would be amazing if it was 24 hours keyless entry like most gyms do now.
Thanks so much for the review, great to hear you're enjoying the gym!
Fantastic experience: A real friendly , down to earth , community feel. This is not just a gym , this OUR GYM
Thanks Steven, definately stealing this for a quote, what a review! So glad you enjoy it here with us, we'll catch you soon!
Fantastic experience: Been many years since I done any exercise but as advised by my Dr I decided to take the plunge, this place is really good and generally quite most of the time.
Thanks for the 5* review Danny!
Fantastic experience: Plenty of space, friendly staff, easy parking, and has everything I need for my health and performance.
Thanks Dave, really appreciate you taking the time to review us. See you in the gym soon!
Fantastic experience: Great gym
Thanks for the review Laura :)
Fantastic experience: Very clean. Lots of sanitiser and paper towels. Nicely spaced out equipment
Great to see you back with us Mark, and thanks for taking the time to drop us a review!
Fantastic experience: Best Gym in town. Always making you feel welcome. Lots of space to move around, best value for money. Friendly PT's. Great support from management
Thanks Antonio, right back at you, the gym is only what it is because of members like you!
Fantastic experience: Top local Gym, opened straight away when allowed to during past year with all the measures on point the whole time.
Thanks Darren, great to hear you've felt safe and comfortable training here, glad to see you back!
Negative experience: Embarrassing business operation. Charged for membership even though closed with no communication from the gym. Then had the delight of speaking to Paul Evans who wouldn’t know customer service or manners if it slapped him in the face. Rude is an understatement. Suggestion if you don’t like customers get a new job.
Hi Hyper, really sorry to read this, I have fed back everything to our payment provider, we know that this has effected some of our members and we can only apologise on our own, and their behalf.
Negative experience: Jack Cresswell(from Our Gym) is a very unprofessional employee, who is horrible and very rude. When it was 9:56pm(the gym closes at 10pm) I had one exercise left. I checked the time on my phone and it was 9:56pm. Jack came to me and told me to leave. I was perfectly within my right to continue to do that exercise and leave on time. He threatened me that I if I did not leave, he would cancel my gym membership(as I was not leaving the premises). After leaving the area and checking the big clock at the main reception, the time was only 9:57pm! I'd like to add that although I may leave at 10pm (which, as a customer, is my right) I always sanitise my gym equipment and ensure all my weights are put away. A lot of Our Gym customers, don't even do this. After leaving the gym, I noticed Jack closed the gym and came outside. Me and my mother asked him why he did this to me and he again replied it was 10pm. Around this time, my mother checked the time on her phone and it was only 10:01pm(it had been around 5-6 minutes, since I had left the gym, at this point). Jack clearly just wants to leave early and not do his job properly. He swore at me repeatedly and was very rude, to both me and my mum. He swore at me, in the Our Gym car park, after I had came out from the gym and asked the reasoning behind this behaviour. I just don't understand why Our Gym employs such people. This was a very bad experience. If Our Gym closes at 10pm, then a customer should be allowed to leave at 10pm.
Fantastic experience: Great gym in a quiet industrial estate, plenty of parking. The gym has all the equipment and is all spaced out very well because the floor plan is huge. Free weights downstairs and the cardio and machines upstairs. Only annoying thing is that you need 20p coins for the locker but I've been told that they plan to change it
Thank you Niloy, appreciate your feedback. We are very lucky to have all that space which means everyone can be socially distanced!
Fantastic experience: GOOD CLEAN GYM HIGHLY RECCOMEND
Thank you Anton. We are working really hard to ensure we are the cleanest gym around.
Fantastic experience: Good clean gym, not too busy, good range of equipment
Thanks Nick, really appreciate it. We'll see you in the gym soon!
Positive experience: Great gym
Thanks Roz, see you soon!
Fantastic experience: Fantastic friendly staff, good variety of classes
Thanks very much for the review Vitoria and we look forward to seeing you soon.
Fantastic experience: An amazing gym
Thanks Kodjo, glad you're enjoying being part of the OG family!
Fantastic experience: Very friendly gym with a good range of equipment and classes.
Thanks Louise, what a fab review! We'll see you soon!
Fantastic experience: Love the offers given by gym
Thanks for the review, we'll see you soon!
Fantastic experience: Great gym. A lot of quality equipment, never gets too crowded and the staff are extremely helpful and friendly. Would be great if it opened earlier on Saturdays though.
Thanks for the fantastic review, we'll be sure to pass on your feedback to the team. See you in the gym soon!
Fantastic experience: Cheap and helpful staff
Thanks for your review Tom.
Positive experience: Gym is good, well equipped and mostly very quiet, wish it would open earlier on weekends is all
Hi Georgia, thanks for reviewing us! We'll be sure to pass on your comments about our weekend hours to the management team. See you soon!
Fantastic experience: Great gym. Good location. The staff are very helpful and the facilities are really varied. A sauna would finish the place off perfectly:)
Thanks for your great comments Dean - if we get planning permission for a sauna, we'll be sure to let you know!
Fantastic experience: Friendy well equipped gym...good classes included
Thanks Elaine! Great to hear you're loving it here!
Fantastic experience: Friendy gym and lots of room to do your thing.
Thanks Gary, glad to read you're enjoying Our Gym!
Positive experience: Really love it, quitea great place with great staff. Just not so great opening times on the weekends
Thanks for the review, we'll be sure to pass your comments on to the team!
Fantastic experience: Lovely people + great equipment for a great monthly price!
Hi Jordan, thanks for your review, glad to hear you're loving the gym!
Fantastic experience: Very good gym
Many thanks Keith :)
Positive experience: Clean and well equipped PTs are very friendly and helpful lots of equipment Down stairs free weights up stairs resistant machines
Thanks for the feedback Clive, much appreciated.
Fantastic experience: Can't fault it for the price. Serious people working out.
Thanks for the great review Ian!
Fantastic experience: Fab gym
Hi Elise, thanks for taking the time to leave us such amazing feedback!
Fantastic experience: The place you need.
Thank you for the review Gyula, glad you're enjoying Our Gym!
Fantastic experience: Jó hely minden van ami kell.
Köszönöm Gàbor!
Fantastic experience: Great gym, low cost, excellent equipment, friendly staff.
Thanks for the review Andrew, very glad that you're enjoying training with us!
Positive experience: Good gym with free classes
Thanks for the review Stephen, glad to hear you are enjoying our range of classes!
Fantastic experience: Really like this gym. Very glad I joined. Friendly staff.
Thanks Louise, we're very glad to have you with us, and thanks for the fab review too!
Fantastic experience: This is by far the best gym I've been to great friendly PT'S who are always on hand to help you lots of space plenty of equipment to use
Thanks for the great review Mark! See you soon.
Positive experience: Can you be 13 to go with a parent??
Hi Tommy. Unfortunately, for health and safety reasons, you have to be 16 years old to use Our Gym. Sorry we are not able to help.
Positive experience: Closes earlier on weekends than I would like but otherwise a good gym and friendly staff. A solid gym.
Thanks very much Timothy. We originally tried opening slightly longer hours at the weekend but we were just too quiet to be able to justify it long-term. Glad you are enjoying Our Gym though!
Positive experience: Nice place. Unfortunately getting very crowdy lately in the evenings ,so it is hard to use all equipment you need.
Hi Lina, thanks for your feedback, we'll be sure to pass this on to the team.
Positive experience: Cheap and cheerful! Changing rooms a bit underequiped and very poor air ventilation but other than that friendly people, friendly prices and everyone with a smile :)
Hi Nikos, thank you so much for your review, we'll be sure to pass on your comments to the team. Glad you're enjoying your time with us, we'll see you in the gym soon!
Fantastic experience: A great place. Clean and there is a lot of space to work out.
Thanks for the great review Dale. :)
Fantastic experience: I've been coming here over 2 years now and it's great! I go during the week so the weekend opening times don't bother me. Everybody's friendly, it's got all the equipment you need and it's not overcrowded. They've just refurbished the facilities too!
Thanks Chris, what lovely comments! Glad you're enjoying your training with us, we'll see you in the gym soon!
Fantastic experience: The equipment is at a very good quality and kept in good condition there are a good range of weights and machines to use the busy times are between 5 and 7 in the evening any time after or before those times is quiet. The staff are very friendly and welcoming.
Thanks Matt, much appreciated.
Positive experience: Love it hear not to busy and no attitude
Thanks very much for the positive review!
Positive experience: Gym is good has everything its needed. Tidy and clean. One down point changing room stinks.
Hi Skripka. Thanks very much for your review. We are aware of the drainage problem in the changing room and are working with our suppliers to get it sorted as soon as we can.
Fantastic experience: I joined a few weeks ago and have been to most gyms in Hemel over the years. Great price and lots of classes which I love. Staff are all really friendly and helpful.
Thanks for the review - much appreciated. :)
Fantastic experience: There are many modern machine and the place is spacious and well kept. Fee weights to. A well equipped gym. Staff are very friendly and helpful to. Toilets showers and lockers to. Very good gym with good deals
Fantastic experience: Good place to train, good quality equipment
Thanks for the review Mitchell.
Fantastic experience: One of the best value for money gyms I like the way the equipment is layed out..easy to use and get what you need..ie the weights for the bars and so on
Thanks for the great review Shanel - much appreciated.
Fantastic experience: Great gym. Great team.
Fantastic experience: Great gym
Fantastic experience: Great gym, lots of facilities, friendly staff
Thanks Jack, your feedback is much appreciated.
Fantastic experience: Our Gym is awesome.
Positive experience: Good size place with good variety of equipment and friendly staff. Small changing rooms.
Negative experience: In a nutshell. It's a budget gym, don't expect anything other than a small changing room and poor/average equipment.
Thanks for your feedback Jason. We are a low cost gym, and we pride ourselves on having an exceptional mix of functional equipment including tyres, a functional rig and Jacobs ladder, plus some fantastic classes. We also have a friendly face on reception to welcome you in.
Fantastic experience: Good gym, good facilities and never too busy
Positive experience: Good gym with lots of excellent equipment and features like a Jacobs Ladder. However little things like non-refundable 20p to use the lockers is just a money grab that adds up. Ends up with gym bags scattered everywhere as no one wants to pay. Also cleanliness could be improved in changing rooms and toilet facilities. Will update review when this is addressed, I assume this is just teething issues of the new gym.
Fantastic experience: Brand new equipment throughout, loads of parking, classes, gym gear, easy access from the industrial estate and very affordable too.
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