
Information about The Gym Group Orpington
Opening hours
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Our comment from FitFit UK about The Gym Group Orpington:
The Gym Group Orpington offers a welcoming and inclusive atmosphere that is highly appreciated by its members. The gym is known for its spotless cleanliness, friendly and helpful staff, and a great selection of modern equipment.
Key highlights include:
- 24-hour access for convenience
- A variety of classes led by enthusiastic instructors like Paul, Conrad, and Johan
- Spacious facilities with plenty of machines available, minimizing wait times even during peak hours
- Cleansing amenities that are well-maintained and easily accessible
Members enjoy the great environment that encourages workout independence, while trainers are readily available for assistance. Many have praised specific trainers for their guidance and supportive nature, which helps to make the gym experience enjoyable for everyone, regardless of their fitness level.
While the gym is mostly praised, some feedback suggests improvements can be made, such as providing additional self-wipe stations for equipment cleaning and ensuring a more considerate environment, particularly regarding phone usage on machines. However, overall, the gym is hailed as a fantastic place to work out, with a strong community vibe and well-organized classes.
In summary, The Gym Group Orpington is highly recommended for anyone looking for a clean, friendly, and modern gym environment.
Services, Machines and Guided Classes
The Gym Group Orpington: Opinions
Fantastic experience: I was reticent to join a gym for fear of feeling out of place. This gym is spotless, with lovely staff, great machinery and most importantly an atmosphere of inclusivity and comfort. People let you get on with your own business, are respectful of each other and it has a lovely vibe. The amenities are really lovely, with plenty of locker space, nice changing rooms and spotless toilets. The vending machines are always well stocked, clean and accessible. I would raise that sometime the top floor seems a bit hot and sometimes it would be nice to have a bench you can sit on if you wanted a rest between your workout sections or just to catch your breath, but that's literally me splitting gym hairs!
Fantastic experience: Great team and staff, very helpful and friendly people.
Positive experience: It's alright
Fantastic experience: Great gym with a really nice environment. Clean, tidy, bright, big there's usually enough machines so I never have to wait around to use something even at the busiest times.
Fantastic experience: For what it cost a month it actually offers quite a good range of training equipments. There are a Hitt, weights, stretch areas and eventhough the cardio machines are a little analog, they do the job OK. Good atmosphere and very clean. Just needs more self wipe stations, as they only offer the spray but no paper or cloths
Fantastic experience: This gym is fantastic. It's brand new, with a full suite of brand new equipment. The staff are lovely, and the facilities are always kept clean. There's an excellent range of equipment, from free weights to strength and cardio machines. It might not have the full range of a bodybuilding gym, or even a larger commercial gym, but they've made excellent use of the space. Furthermore, there's 24 hour access, and free classes throughout the day. For the price it's unbeatable value for money.
Fantastic experience: Fantastic gym
Fantastic experience: Paul Amazing today. I really enjoyed the class.
Fantastic experience: Great session with Paul Hopper. Decent knowledge and gave me some good tips.
Fantastic experience: I love today class is so nice
Fantastic experience: Attended Paul Cooper’s weights and bums and tums classes. Paul was really friendly, fostered a really easygoing learning environment and made us really comfortable !
Negative experience: Not for normal people
Hi there, thank you for your feedback.
Fantastic experience: Clean, never too busy. Only complaint is the people who sit on a machine playing with their sodding phone while I wait to use the machine. What are these people doing in a gym ?
Fantastic experience: I love this gym, good variety of classes, I especially like the fit box classes, Conrad, Ay Jay, Shawn are all great. Suggestions: If there were some evening (or weekend) yoga & Pilates classes that would be amazing.
Fantastic experience: Great gym clean and amazing range of equipment
Fantastic experience: Hey, the gym is great! I especially love the classes taught by Paul and Shawn. By the way, thanks to Shawn for helping me out with that parking ticket.
Fantastic experience: Very large and spacious gym. Large variety of machines and helpful staff/personal trainers, such as Kumar. I wasn’t sure how to use the hip thrust machine and he showed me how. Great service!
Fantastic experience: cheap and very clean. Great environment, Kumar is a great fella too
Fantastic experience: Great gym. Kumar is a good PT.
Fantastic experience: Great classes! Great equipment! Kumar’s circuits class was great, very friendly and helpful!
Fantastic experience: Really good gym. Kumar is very friendly
Fantastic experience: Nice gym, I like it. Kumar is the best.
Fantastic experience: Exceptional gym with nice start. Especially Kumar
Positive experience: Kumar is helpful
Hi there, thank you for your feedback.
Fantastic experience: Kumar is the best instructor and class is great
Fantastic experience: Attended the burn400 class last 3 weeks with Kumar and loving it! Very good!
Fantastic experience: Kumar is very helpful and gym is very nice
Positive experience: Gym is clean, new, spacious etc However, I din't find a butterfly equipment in the gym.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Orpington is made aware of your thoughts.
Fantastic experience: Really was made to feel comfortable by Shawn k I’m Not a very confident person Shawn was nothing but kind and respectful couldn’t be more helpful he is the reason I have given the gym 5 stars and really do recommend it thanks Shawn k Really great guy keep an eye out for him he’s very helpful and polite
Fantastic experience: Love this gym! Great space, equipment and lovely staff who are always happy to say hello and help! Highly recommend
Positive experience: I took advantage of the half price membership to start my gym journey , I've only managed to do the classes flexi stretch & burn 400 ,these were very enjoyable , love that they are only 30 or 45 minutes. On a whole the gym is very clean & the staff are super friendly & helpful. The music is too loud & tbh is terrible, it needs to be more uplifting , if this can't be sorted maybe put the radio on , my suggestion would be Mi-soul or Centreforce .. reason for 4 stars.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: A class I would have avoided, but it was pleasantly within my capabilities.
Positive experience: Welcoming vibe and fun classes
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great gym, brand new equipment, easy to access.
Fantastic experience: Kumar really helpful in getting set up and knows his stuff !
Fantastic experience: Kumar was friendly and helpful. Nice equipment
Negative experience: The facilities are lovely but if you encounter difficulty such as having a stalker at the gym try to attack you they are poorly trained in customer service to support you through this and will ignore you. They will not respond on the Facebook they will respond on instagram more than any other medium but in all fairness they prefer to avoid you. I experienced very poor customer service. I chose this gym as it looked amazing but customer service in light of difficulty is an area for development as a result I have chosen to go elsewhere
Hello Athena. So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Fantastic experience: New member, great selection of equipment which are clean and friendly staff, if a bit thin on the ground. There aren't any cleaning stations, so equipment can be cleaned after each use, but i think I've seen someone go around cleaning, but this would make me feel a little more comfortable if I could. I am hoping to get a chance at some of the classes and will update my review after this experience.
Fantastic experience: Very good gym ,always kept clean and tidy and do their best with arranging the weights back. Lots of room To move in . Very good for the price
Fantastic experience: Great gym with great P.T's I would highly recommend Conrad he is such a great guy.
Fantastic experience: Friendly atmosphere, great staff, conrad was very good at his job
Fantastic experience: Really friendly and welcoming gym! Joined the fit box class this evening with Johan, it was fun and a great workout!
Fantastic experience: Great classes
Fantastic experience: Really spacious, clean gym. Everyone is friendly including the people and staff. Really good variety of equipment for all training.
Fantastic experience: Gym is super clean and modern. Location is very convenient for me as it’s close to home and staff are super nice.
Fantastic experience: Great classes, affordable, clean, accessible
Fantastic experience: Clean! New equipment! Cheap membership!
Fantastic experience: Really nice gym, good space, I love it
Fantastic experience: Very good gym open 24/7
Fantastic experience: Shawn was helpful,shown me around the facilities
Fantastic experience: Best gym around Orpington, super clean, friendly staff and friendly environment which makes a ton of difference!
Fantastic experience: I want to keep this gym a secret to be honest but I can't fault it one bit. Great equipment and fantastic classes. Shout out to Conrad and Paul for always making me laugh throughout a class when I'm powering through. And a shout out to Sadik and Aaron for always making me push through the pain and test my limits. Never had a bad experience here and look forward to coming to the gym.
Fantastic experience: Really good gym, loads of different fitness classes to attend! I wish they added more Fit pump classes and some better music for the class!!
Fantastic experience: Great facilities and very friendly staff x
Fantastic experience: Just joined Orpington. D9one my first class stretch this morning. Instructor very helpful and supportive. Great friendly vibe.
Fantastic experience: good gym, love the fact it’s 24/7. Lovely staff especially Kumar!
Fantastic experience: Kumar is an goat
Fantastic experience: Kumar is a legend
Fantastic experience: good gym kumar is very helpful
Fantastic experience: I love the group gym❤️
Positive experience: Great gym, v good machines/equipment, staff friendly. Would have been 5 star but only downfall is that they don’t seem to be telling people coming to the gym that workwear isn’t allowed. You’ve been at work all day and now your clothes are dirty and you come to the gym and make that dirty too?
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Just recently started my gym journey!! I joined my first class with imran diamond today he is amazing really good booty builder class !!!
Fantastic experience: Amazing gym. Been going for 2 weeks now. Aarons classes are brilliant but hard!!! Marcus, sadik and Conrad’s classes are all brilliant. Thank you!
Fantastic experience: Great gym. Really good trainers. I train with Chris and it's been a great experience and I'm seeing a lot of improvements already
Fantastic experience: Great gym, great staff. Large enough to always get the workout in you want.
Fantastic experience: Nice people
Fantastic experience: Brilliant gym , all the staff are lovely , shout out to Johan ! Always organised and clean and never too busy at peak times !
Fantastic experience: Great gym , staff are really friendly , johan is amazing and very welcoming
Fantastic experience: Excellent gym and classes! Highly recommend!!
Fantastic experience: Amazing gym johan was helpful
Fantastic experience: Great staff and equipment
Fantastic experience: proper kushty gym
Fantastic experience: Amazing equipment and brilliant staff and Shawn was helpful
Fantastic experience: Great classes!! Recomment it!Shawn is the best
Fantastic experience: Very friendly teacher, showed me the right technique to carry up and lift the wight
Fantastic experience: Paul, our instructor for free weights lifting, is incredibly friendly, patient, and knowledgeable. I am grateful for his expertise. Ken
Fantastic experience: clean and good gym
Fantastic experience: Great gym great staff , great service foe a really reasonable cost. lost weight by using the gym consistently
Fantastic experience: What an amazing new gym in Orpington. It is clean , spacious and has great classes throughout the day. All the staff are very knowledgeable, friendly and approachable. A special mention to Sadik who is a PT and takes some of classes, he is always very friendly and passionate about what he does which makes attending the classes more enjoyable. I am member at a few gyms in the area and this by far the best
Fantastic experience: Great gym great personal traders conrad and Johan are very helpful
Fantastic experience: Helpful PT learnt a lot from him
Fantastic experience: Wow just did Burn 400 with Johan and am I feeling the burn YES. So glad I joined this gym,the whole experience from the start has been incredible.The staff work hard with not just keeping the gym clean but also in making all members welcome and comfortable x
Fantastic experience: Lovely clean,new gym.Friendly helpful staff,awesome classes.
Fantastic experience: Absolutely LOVING The Gym Group Orpington! Classes are fantastic. The staff are so friendly. The gym is very clean & well laid out. I've been booking back to back classes all week & am already seeing the difference in my fitness levels! Fit Box with Johan tonight was fantastic. I loved it! Thank you, thank you, thank you! Highly recommended this gym! ⭐️⭐️⭐️⭐️⭐️
Fantastic experience: The classes here are exceptional, Paul, Conrad and Christanth are all fantastic trainers. They are very welcoming, personable and passionate about what they do. I’ve recently started going to the gym after having two children and I couldn’t have picked a better place to come.
Fantastic experience: Great classes at the Gym Group l have been coming since it opened in Orpington and l am working my way through all the classes. Loving them the instructors are friendly, helpful and always willing to help us all.
Fantastic experience: Gym is very modern, clean and aesthetic. Has all type of equipment that you could need.
Fantastic experience: Johan the general manager was really great help in giving us a tour of the gym and explaining everything we need to know. Great gym.
Fantastic experience: Great gym, Johan was very friendly and very informative, highly recommend
Fantastic experience: Great gym great value very clean and staff are great
Fantastic experience: This is a great gym so spacious inside great environment one of the best gyms in Orpington and it’s 24 hr the staff are always on hand for any questions or direction that you need and they know what they are talking about and you can validate your parking inside too you cannot go wrong get along and join up NOW
Positive experience: Everything in the gym is new and well maintained, which is what you would expect as it’s only recently opened. I particularly like Sadik’s classes as they are challenging and he makes the sessions fun. Just a few negatives to mention. There is no waiting list option for the classes if they are full. I was just told to turn up. You then end up with a class so busy that there isn’t enough space to move. I have also received a parking fine that I have appealed (which was rejected) and have not been given support from the gym. I remember registering my car and still got a fine. My advice is to maybe register your car twice, just to be certain.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Orpington is made aware of your thoughts.
Fantastic experience: The gym has had a buzz since it opened and caters for all levels of gym goers. Johan and his team are always on the floor engaging with customers and showing a presence. The gym is clean, tidy and well maintained regardless of time and day. I wouldn't go anywhere else you won't find a better gym in Orpington.
Fantastic experience: Really am enjoying this gym, the 30 minute classes are great! Please do not cancel any of the 6.30am classes, especially the boot camp/circuits, they are a must for an early morning start to the day. All staff are welcoming and helpful. Thank you.
Fantastic experience: Clean gym, good equipment! Johan is the man.
Negative experience: I really had a very awful experience ; I went to this gym , to check membership options, to have a look around , check the classes and timings on 3rd March around 5pm , I was ringing the bell for assistance; the Gym-instructor was sitting right across the door on a high chair , he saw me ringing the bell for assistance. He was on call , swinging his legs , laughing , looking at me , not doing anything , Just on his phone conversation, for more than 10min. Even after my friend who is already a member tried to just point at me to show I was waiting, he was rather not bothered/careless. The least I expected was he would let me in and ask me wait. notting at all , dint move a muscle. I left feeling very embarrassed, all the people swiping in-out, people working out near the door, were looking at me, confused. I wouldn't have bothered to write this up, only intention is to prevent a similar situation from recurring, if any Gym manager is reading this, or not sure if its was the Manager itself , sitting and staring at me.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Orpington is made aware of your thoughts.
Fantastic experience: Great class with Sadik. Hard work but fun session!
Fantastic experience: Great gym
Fantastic experience: The gym is amazing!
Fantastic experience: Fantastic gym as a plus size girl I felt comfortable and help was always on hand if needed.
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The Gym Group Orpington appears in the following listings:
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