Living Well

Fantastic experience: Brilliant hotel gym, lots of kit and some brand new machines. Top of the range watt bikes

Positive experience: Really good for a hotel gym. Lots of clean new equipment and motivated staff. A bit cramped but it is a hotel gym so not a problem.

Negative experience: Swimming pool full of kids messing about making it very difficult to have a fitness swim. Is this a fitness centre or play ground?

Positive experience: It’s been while that the steam room hasn’t been working at all. Could you please fix it so gym members can fully enjoy our experience? Thanks.

Negative experience: Very tiny gym with faulty equipment nothing like it’s advertised as; not to mention I’ve been waiting 3 month for my refund. Not worth the money or hassle

Fantastic experience: Really nice place and friendly staff. We had breakfast here. Buffett style. the food was very nice and fresh definitely going to take my little one swimming here as they also do lessons for babys

Positive experience: Staff very welcoming and friendly and was happy to give me a tour of their facilities. To be honest I don't know what I expected but it was a bit of a anti climax when I saw the size of the gym, it was a great deal smaller than I imagined. The pool was very small and I was told that it was not deep and you can walk all the way through it. The water temperature is always set, so you will never experience a nasty shock because the pool is cold. To one side of the pool there is a circular bubble/ massager, which I believe is the same as a hot tub. The changing rooms were very clean and all lockers were secure also there is a swimming costume drier, so say goodbye to your soggy gym bag. The gym itself is decked out with the latest running, cycling and rowing machines and a small side room is full of weights. They have a steam room too but I didn't actually go inside. Memberships come as 2 tariffs, the dearest costing £43 but includes certain discounts on rooms at the hotel, bar food and drinks. Plus on your first beauty treatment you receive a whooping 50% off.

Fantastic experience: It's a small gym with good facilities and great staff... It's mainly clean and tidy, although the odd member leaves towels in the changing rooms, but mostly, it's kept well. The best thing for me is the friendly nature of the staff and their helpful attitude!

Positive experience: Gym is brilliamt considering it's a hotel basement and the spa is also great. However, there is one overwhelming issue. The cleanliness of the spa and changing room is quite often revolting. The staff are friendly and work hard. The issue is a handful of members. It can make you sick sometimes when you walk in and see what surprises have been left in the changing room. Needs another cleaner or certain members to be removed

Positive experience: Some really badly behaved uncivilised clientele of a certain demographic on weeknights. Aggressively and dangerously throwing weights and equipment around damaging it in a pathetic attempt to look hard and intimidate others. Obviously they also don't re-rack the weights they throw on the floor. Same in changing rooms yelling and trying to intimidate. Shouting in steam room sauna and behaving like nobs in pool too. Worse behaviour than a PureGym tbh. Doesn't befit being below a Hilton hotel. Needs a bit of TLC as a facility too, a bit tatty and grubby around the edges, especially changing rooms which are always quite dirty with litter strewn about (see above for uncivilised clientele). 3 stars for good location and (relative) value for money and staff nice enough - otherwise I'd give 1.

Negative experience: This place is absolutely revolting. Standard of hygiene for a spa / health club is frightening. Not even mediocre. The showers have mould on the silicone, how is this acceptable ? I’m pretty sure this breaches health regulations. The changing rooms are rarely cleaned. In addition, the floors are not heated. The changing rooms require a complete revamp and modification. The Gym equipment is predated, however it is in good quantity I must attest. The pool is cold and the jacuzzi is really just a child’s pool rather than a jacuzzi, it is nothing more than an extension of the pool with light bubbles. Staff are awesome, they understand and listen. The gym requires a renovation otherwise close it down and make proper use of the space.

Negative experience: Staff its great,but when membership 30 £ a month you get there poor manner people and act like in jungle, not safe for kids. Strange what above Hilton hotel

Fantastic experience: Living well is a clean and healthy swimming pool and the GYM is very clean and it has good equipment to use. The management and the team are very friendly and very professional people with manners and respect. I have been with them for more than 5 years and I am happy to stay with them.

Fantastic experience: Nice well run club.

Negative experience: Velice spokojená

Fantastic experience: Wide variety of equipment.

Fantastic experience: Great Staff！Help me a lot last week. Highly recommend！

Negative experience: pool!you have to book appoinment :/, it's always busy.. and the customer service at the reception is horrible..never go there!!

Negative experience: Tiny gym and rude staff and the steam room hardly ever works!

Negative experience: Someone broke in to my locker. Staff was unable to help. Never coming back to this place again.

Fantastic experience: Great pool

Negative experience: They make it really hard to cancel your membership and they're scammy

Fantastic experience: Excellent

Fantastic experience: I use the swimming pool for lessons with my daughter, it's a nice, clean environment, and the staff are very friendly and professional

Fantastic experience: I have a membership get yours

Positive experience: Great pool/spa & staff

Negative experience: Friends enjoyed the spa, sauna and swimming. High tea was lovely

Fantastic experience: Best staff, always got a friendly smile.

Negative experience: Many times crisps are found all over the floor in the changing room, don’t really want to be stepping on orange Doritos bare foot after I’ve just got out of the pool. The steam room recently keeps going in and out of order, so hit or miss whether the steam room is usable on the day or not. The “jacuzzi” isn’t great, not many bubbles at all. And like other reviews, the pool is cold most of the time. Also god forbid anyone was to have an accident in the pool or to start drowning, because there is no life guard on duty.

Fantastic experience: Beauty fitness it fits the name with nice guys working there

Fantastic experience: My gym love it

Fantastic experience: Wery good

Fantastic experience: great swimming pool

Negative experience: Freezing pool

Positive experience: Love the spa area.

Positive experience: Used since I am in the Hilton, not sure if would use it otherwise. Depends on price I presume.

Positive experience: Good place to explore.

Positive experience: Plenty of equipment so you don't often have to wait. Staff helpful and it is generally clean though a close look does reveal dust in some places. But overall a pleasant experience.

Positive experience: Nice

Fantastic experience: Been a member for a few days but like the place. Friendly staff and they are due to do some upgrades also. Recommended a few friends as well.

Negative experience: The staff are very friendly and helpful, but the gym and changing rooms are in need of a good clean there is thick dust everywhere.and there is debris on the floor that has been there for week in the same areas that I have noted down .they just need to keep an eye on the cleanliness.

Positive experience: Staff are great, great location and facilities are clean and useable. The only reason I've not given 5 stars is because I think the gym could benefit from being bigger. It's a small place. Anyway, couldn't reccoemend enough.

Fantastic experience: I think its lovely. The pool is very relaxing, the gym area is small but has all the facilities needed for a good workout (trx, kettlebells, weights etc), staff are nice and changing rooms very comfortable.

Fantastic experience: Good place

Positive experience: The club is clean and generally well organised. However, the pool area is very poorly lit, with pool lights not active and only a few spotlights lighting the area - although this may not be a health and safety issue (although the lack of light is certainly a potential risk) - the atmosphere is generally poor and un active. In addition, the bubble pool is very poor indeed and in need of a much needed upgrade. Attitude from staff is impersonal but polite with the manager regularly being seen - however, the general desire to improve things seems to be lacking. With a lot of Club Moativation members now transferring to this club (due to a fire) - this needs to be used as a catalyst to improve swim facilities. The gym itself is considerably better and provides a good range of facilities - with the staff being well informed.