New River Sport, Tennis & Fitness
Information about New River Sport, Tennis & Fitness
Opening hours
- sunday: 9h-20h
- monday: 7:30-22h
- tuesday: 7:30-22h
- wednesday: 7:30-22h
- thursday: 7:30-22h
- friday: 7:30-22h
- saturday: 9h-17h
Our comment from FitFit UK about New River Sport, Tennis & Fitness:
Welcome to New River Sport, Tennis & Fitness, a premier sports facility located in London, United Kingdom. This center boasts a variety of top-notch amenities that cater to sports enthusiasts of all levels.
Highlights:
- Excellent athletics track and well-maintained sports fields that provide a great environment for training and competitions.
- Affordable pay-as-you-go options at just £5, making it accessible for everyone.
- Spacious and clean gym facilities with a wide range of equipment, making it suitable for both beginners and experienced athletes.
- Friendly and helpful staff who are knowledgeable and dedicated to providing excellent customer service.
- A large multi-purpose facility that includes outdoor and indoor tennis courts, football pitches, and a designated running track.
- Regular community events and training sessions, including programs for youth and adult leagues.
Many patrons have praised the cleanliness of the venue, the supportive atmosphere, and the overall quality of the facilities. However, some users have suggested that improvements could be made in various areas, such as:
- Addressing the cleanliness of toilets and spectator areas, as there have been reports of them being unkept.
- Enhancing the indoor football facilities to provide a year-round option for players.
- Improving customer service and communication regarding membership issues and bookings.
Overall, while there are areas for improvement, the New River Sport, Tennis & Fitness center remains a beloved local facility known for its vibrant community and commitment to sports.
Services, Machines and Guided Classes
New River Sport, Tennis & Fitness: Opinions
Fantastic experience: Great track for athletics training / hyrox etc. very reasonable for PAYG at £5 per time. Multiple places to park (Ringo - paid) - about 60p an hour. Great facility.
Positive experience: I love the football field here, but an indoor football field needs to be built because most people can't play football because of the rain. If you do this, I'm sure you'll have more customers than before. Thank you.
Fantastic experience:
Fantastic experience: Attended a few days ago, both guys on reception were friendly and well informed when I had questions about the gym/ classes. Gym was clean with a good choice of equipment. Will be joining soon.
Positive experience: Very tidy stadium, well maintained and a great view of the pitch from the grandstand. A little short on catering facilities perhaps but a good place to watch Rugby League in London.
Negative experience: Very rude man on the phone was unwilling to help with a minor issue…
Fantastic experience: Absolutely fantastic and affordable facility
Fantastic experience: Fantastic venue, immaculately kept, friendly helpful staff and great facilities
Fantastic experience: Lovely site for training.
Fantastic experience: Massive improvement after renovations of the reception area. However the pitches need a little more work but excellent place and still great value despite the increase in price.
Positive experience: Good sports venue, main pitch has a grandstand, tennis courts, seperate changing block, cafe etc
Fantastic experience: I love the football pitch’s
Negative experience: The gym facility used to be perfect, after the change the gym equipments is for elderly people, if your under 40 don’t use this gym waste of money.
Positive experience: Big sports centre with 3G football pitch within a running track. Big stand with good views. Cafe is a walk away behind one goal. Few spectators so no atmosphere. Football team needs more support if they are to survive
Fantastic experience: Very well organised event and the place is ver adequate for the community event.
Fantastic experience: A very big space and it was and it was very fantastic so many people attended so many people attend the Spouse and the and the playes everybody was happy everybody was happy and enjoy
Fantastic experience: Nice facilities and parking area, good and helpful staff
Fantastic experience: Many thanks to Tottenham community football for running a great friendly walking football tournament. The organisers and refs done a good job. The pitches are good a lot of older footballers today had good fun and without realising achieved some seriously beneficial exercise.
Fantastic experience: Has everything u need
Positive experience: The seats were very dirty, haven't been cleaned for a long time.
Fantastic experience: Many of us spend much of our time alongside other activities at the gym. So you want it to be a place that is welcoming, friendly, community focused and non-intimidating. I've been a member at New River Sport for a few days and the lovely staff, the very clean environment, the top notch machines, the exercise timetable, I am already hooked. I love working out, so I was searching for a place that felt like a 2nd home, that feels like a community, where I can fall head over heels and build my physical plus mental strength. The welcome and warmth I have received so far, has been amazing, I feel welcomed, I am excited to be part of New River Sport, to develop my strength, my fitness and my confidence. Thank you to the staff (sorry I did not get your names) that made me feel that welcomed, that I have become hooked. I look forward to seeing the development in my physical and mental fitness with New River Sport.
Fantastic experience: Nıce
Fantastic experience: Lovely place
Fantastic experience: Tottenham Green Fusion exile here. Came today as mine is STILL closed. Clean, great equipment and brilliant staff. If New River was closer and had a pool, I'd defect. Wish I'd got the names of the two guys today - they were both v well informed, warm & friendly, making me feel very welcome.
Fantastic experience: Astro turf pitch
Fantastic experience: Great place for building your new self. All staff are really nice and supportive. I recommend the sport centre if you fancy any sorts of sport activities and calm environment.
Fantastic experience: Excellent facilities
Fantastic experience: Great facility with a large sports field with regular training sessions Juventus Academy football training available here too
Negative experience: Tiny gym, even worse management. My online account didn’t work the entire time I was there and I got passed around the people working there the entire 2 months with 0 resolution.
Positive experience: It’s a great place to just have fun with sports or burn some calories. Great with friends. Highly recommend. It’s a great area with places such as football pitches and various gyms or yoga classes. There are two large Astro pitches, a grass pitch, and many 5/7 a side Astro pitches (some with nets, some with none). Also, there is an indoor tennis area and also an outdoor tennis are. I recommend to them to add more sports variations such as basketball, volleyball ext. Check website for more details.
Fantastic experience: Great
Fantastic experience: Friendly, helpful staff and great facilities
Fantastic experience: Have been a loyal member of New River Sports Centre for more than a decade. It boasts a range of 1st class sporting facilities including football, rugby, indoor and outdoor tennis. Great gym facilities also. It’s greatest asset being the wonderful staff, always friendly and helpful. Customer Service par excellence. Highly recommended.
Negative experience: Please can staff clean the toilets regularly! They absolutely stink and this is made worse by the fact that the same area is where the showers are located. I'd love to have a shower when I use the gym but anyone using this facility can smell the toilets from the reception area. How can one feel clean in such an environment! No security at the desk either and this is quite alarming as young children often use and frequent this sports facility. On arrival, I've walked straight past an empty desk on several occasions (including this evening) and there's been absolutely no one there to check. This poses many security risks, but is particularly alarming in terms of children and female members of this facility. Any response from management on these issues? More importantly, are you going to immediately address them?
Dear Jan,
We thank you for your feedback regarding your experience visiting New River Sport & Fitness.
Firstly we apologise that you have had a negative experience on the times you have been using the facilities.
We have spoken to the team on site and will be taking measures to improve both of the areas that you have raised.
We hope that your next visits you will see a marked improvement in both areas. Should you wish to discuss these matters in anymore detail please email the centre directly on [email protected]
Kind regards,
New River Management Team
Fantastic experience: great facilities,great staff,great grounds. can't wait to play here again
Fantastic experience: Soo nice
Positive experience: Good facilities. We only use the external pitch courts and they are kept in good shape. Further to the North there are boxed pitches, which prevents from balls baking passed from one to another fields. There is also an external tennis court and heated internal tennis courts. The race track is kept clean and seems to be used during the day. Toilet provisions are arranged in a weird way. Sometimes there are women changing facilities locked, forcing you to use ones in the main building. The main building holds more activities, ranging from gym to pre-booked classes. You can find something for yourself.
Positive experience: A great place to watch rugby league
Negative experience: Staff are horrible the inside is berry dirty and very rude staff and not welcoming
Negative experience: I take it the staff here do not like talking to customers on the phone letting ring out for ages but when you go there they do not appear to be doing much ... chose to spend my money with a company where the staff are more welcoming
Fantastic experience: Realy good pleace
Negative experience: What a nightmare the staff of this place. Totally unprofessional. Started a trial for a week and informed them a month in advance that i dont want toi continue but yet they charged me for the following month. Sent 16 emails and 18 phone calls and assured me that its taken care of, but still got charged. Poor facilities, smelly toilets, staff are lazy, gym is horrible, so avoid if you dont want a nightmare.
We apologise for the experience here at New River Sport and Fitness. We are continuously improving our site and undertaking repairs and maintenance on our existing equipment and facilities, which we have committed to financially and include the ones you have mentioned. I hope you can appreciate this can take some time and apologies that we couldn’t meet your timelines.
The charge you have received is the one month’s notice as part of the terms and conditions. If you have any further questions, please do not hesitate to contact us on [email protected]. Thank you, New River Team.
Negative experience: HORRIBLE Place! Avoid I am amazed how this place is in operation, they need to be shut down. Lazy and unhelpful staff, old facilities, smelly toilets, tennis courts are super old, gym is like 20 years outdated machines, and when i want to cancel my membership they just ignore me.
Positive experience: Great venue but a little short staffed.
Hello Craig, thank you for your feedback.
We are continuously improving New River and are in the process of recruiting more staff.
Thank you! New River Team
Fantastic experience: Great indoor tennis courts
Thank you Shahed,
We are glad you enjoyed your experience here at New River Sport and Fitness. You will see continuous improvements across other areas of the site too.
Best wishes,
The New River Sport and Fitness Team
Positive experience: Es genial
Positive experience: Nice open space, with events of all sorts and sport actives.
Fantastic experience: great stadium
Negative experience: The spectator seats are very dirty . The area is not kept clean
Fantastic experience: excellent soccer fields..
Negative experience: Juventus tournament was an unprofessional set up. Lack of organisation with many upset parents and young players. Over 100 teams to to accommodate. Money making setup, won't want to experience again.
Negative experience: Too expensive
Positive experience: Good facility but bit run down now
Negative experience: Poor refund policy!!! I do not advise joining!
Negative experience: I honestly wish I could give them 0 stars! They refuse to issue me a refund after I cancelled a month in advance and they over charged me! Complete scams they even acknowledged I cancelled but won’t issue a refund without an email. Do not join this gym!!!!!
Positive experience: Sports centre with nice big stand, bit run down, but no water, vending machines out of action on our visit.
Fantastic experience: Great facility
Positive experience: Been trying to contact them for weeks but no answer on the phones or via the contact form. Is it even open anymore?
Fantastic experience: 5 stars for sure.
Fantastic experience: Very good service
Fantastic experience: Good gym
Fantastic experience: Gym is great,
Negative experience: They never answer there phones
Positive experience: Well run a very good facility quite modern
Fantastic experience: Great high quality indoor tennis courts and very cooperative staff. 100% Recommended.
Positive experience: Multi purpose sports facility for the local community. And also hosts non league football matches. The stadium is a bit rough around the edges, especially the dugouts need replacing. But the pitch itself looks great.
Negative experience: Turned up yesterday to referee match on main AstroTurf only to find that the previous cup match had drawn with extra time & pens if necessary to follow.As the home club had only booked the pitch for 2 hours,my match took place an hour after the scheduled kick off,with all subsequent booking that followed also running an hour.Staff did not appear to have any control of the situation & allowed the teams to stay on & play the extra time then penalties.
Positive experience: Well run, clean and great facilities. There are always discounts and deals available if you speak to the staff and services are affordable with promotions (otherwise standard pricing for London). Staff are also very friendly and professional, always wiling to help. You can't ask for any more. Parking is quite limited and the surrounding area is residential.
Fantastic experience: Great high quality football pitch and nice staff.
Negative experience: Saw them hosting a Turkish league football match on Sunday where the players and fans brutally attacked a referee - clearly not a safe place to frequent if that's their clientele.
Fantastic experience: I've used the court since 5 months ago and I am quite happy with it.
Positive experience: Gym is very small but there are plenty football options around.
Fantastic experience: Super big venue in North London. 2 x 11 a side pitches and 10 x 5 a side! Footy Addicts organising games there almost every day so people can play football whenever suits them.
Fantastic experience: Great Facilities !!!
Fantastic experience: I usually use it and like it
Negative experience: The gym itself isn't too bad, but there are numerous issues with management, staff, and communication which should make people think twice before joining. I had five induction sessions planned where the personal trainer didn't show up, a further induction which was cancelled (though this time they did let me know), class changes were rarely communicated, and the staff seem poorly trained at both running their systems and in customer management. While I don't want to speculate whether it is by manipulation or incompetence, as noted in the other comments it is near impossible to cancel membership at this facility. I am now taking my complaint about cancelling membership to head office, but it seems from reading other comments that this is not unique to my experience.
Positive experience: Typical leisure centre with plenty of parking
Positive experience: Played in a stadium, great 3G pitch
Negative experience: A club riddled with issues. I had booked a tennis training session which was endorsed by the LTA. Despite making several calls in advance to make sure that the session was taking place, when I showed up they said they did not have a court available. Their management is utterly ridiculous. The manager apologised and said he would have got in touch. That never happened. Clearly nobody cares in this place. The outdoor tennis courts are in poor conditions and definitely not worth paying for. If you are looking for an indoor tennis, possible alternatives in the proximity are `Chandos tennis club`, `Islington Tennis Center` and `Lee Valley tennis center`.
Fantastic experience: Like it
Negative experience: Cancelled my membership back in February it's now July and my membership is still running. Despite speaking to several members of staff including the manager herself who assured she would sort it.. She still hasn't sent an email to confirm they will stop taking money. Very annoying as I've not used the gym since Jan!! Beware when canceling your membership
Fantastic experience: Helpful staff members always clean and good equipment
Fantastic experience: Rugby league, easy parking outside and nice beer. What's not to like?
Negative experience: Hard to book for big events, cut off or not called back. Lack of new athletics equipment and double booked tennis courts that I had booked for kids tournament. Only found out when I got there and someone was on the courts!
Negative experience: Made to stand outside in the cold, as now parents can't stay in side the inside court, cafe they have is closed. Not good at all,
Fantastic experience: great tennis courts and instructors
Positive experience: Está recién reformado y se encuentra en muy buenas condiciones, tiene una gran variedad de maquinarias.
Fantastic experience: Lovely atmosphere from the staff. Track is a bit worn out. Should be renovated
Fantastic experience: Amazing
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